Electro Industries/GaugeTech Shark 270 User manual

Doc# E159713 V.1.04 QS - 1
Shark® 270 Socket Meter Quickstart
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Shark® 270 Socket Meter Quickstart Guide
CAUTION! Installation of the Shark® 270 meter must be performed only by qualified personnel who
follow standard safety precautions during all procedures. Those personnel should have appropriate
training and experience with high voltage devices. Appropriate safety gloves, safety glasses and pro-
tective clothing are recommended.
During normal operation of the Shark® meter, dangerous voltages flow through many parts of the unit, includ-
ing: Terminals and any connected CTs (Current Transformers) and PTs (Potential Transformers), all I/O Modules
and their circuits. All Primary and Secondary circuits can, at times, produce lethal voltages and currents. Avoid
contact with any current-carrying surfaces.
Do not use the meter or any I/O device for primary protection or in an energy-limiting capacity. The meter can
only be used as secondary protection.
IMPORTANT! Refer to your meter’s Installation and Operation Manual for additional safety warnings before
performing installation, wiring, or maintenance of your meter. See the link to the manual, below.
NOTE: This Quickstart Guide gives basic installation, wiring, and programming instructions.For additional meter
operation and programming information, refer to your meter’s Installation and Operation Manual and the Communi-
cator PQATM, MeterManagerPQATM, and EnergyPQA.comTM Software User Manual on EIG’s website:
User Manual:
https://www.electroind.com/products/shark-270-revenue-energy-meter/
From the webpage, click Technical Documents>User Manual.
Software Manual:
https://www.electroind.com/products/communicatorpqa-software-application-5/
From the webpage, click Technical Documents>User Manual.
CommunicatorPQATM Setup Software:
https://www.electroind.com/products/communicatorpqa-software-application-5/
From the webpage, click Download ComPQA Pro. To get a Professional license for the software, email sales@elec-
troind.com or call 516-334-0870.
All EIG’s metering and software products’ literature can be accessed from:
https://www.electroind.com/all-products/
For software and metering integration, EIG’s Technical Support Engineers are available on an hourly or daily basis to
help with typical commissioning assistance, which includes:
• Verifying meter installation and wiring.
• Verifying proper system integration.
• Working with 3rd parties to ensure cross compatibility.
• Advising users on best practices for optimal implementation.
You can reach Technical Support from 8 a.m. to 8 p.m. EST, Monday-Friday, at 516-334-0870.

Doc# E159713 V.1.04 QS - 2
Shark® 270 Socket Meter Quickstart
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Meter
Current
Class
Socket
Form and
Connections
Mechanical Installation:
The Shark® 270 Socket meter is designed to mount
into a standard meter socket, so this meter can fit in any
base that can accept that meter form. The socket form
is listed on the meter’s front label (see picture on the right).
1. Examine the label to verify that the meter you are
installing is the correct form factor and service type.
2. Make sure that the socket and meter current class
ratings are compatible.
3. Make sure that all communication and auxiliary power
wiring is accessible in case disconnection is required
for any reason.
4. Make sure that any communications wiring from the
back of the meter is fed through the appropriate open-
ings in your socket to allow for clean connections with
external devices. Refer to the meter’s Installation and
Operation manual for wiring connections to the I/O
modules and related information. The manual is on the EIG website (see page QS-1 for the download link).
The possible socket forms for the Shark® 270 meter are:9S, 36S, 45S, and 9A.
Testing:
The Shark® 270 meter has two infrared light ports for pulse-based
accuracy testing.
- The port labeled “P” produces Wh pulse outputs.
- The port labeled “Q” produces VARh pulse outputs.
- The associated constant values are Kh and Kt.
1. To enter Test Mode, remove the clear cover by turning it counter-
clockwise, and press the Test button, located under the cover.
2. The test pulses are fixed as shown in the table below.
Test Pulse
Wye Delta
Class 2 Class 20 Class 2 Class 20
1 - Wh pulse (P
light port)
0.18 1.8 0.12 1.2
2 - VARh pulse
(Q light port)
0.18 1.8 0.12 1.2
“P” infrared light Test pulses “Q”
Test button
Default test
pulse values
Reset button

Doc# E159713 V.1.04 QS - 3
Shark® 270 Socket Meter Quickstart
Electro Industries/GaugeTech
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They are also shown on the meter’s label, under the form type.
4. When you press the Test button, you first see the Test Mode Configuration LCD
display screen. This screen lets you enable (ON) or disable (OFF) CT/PT and TLC
compensation during testing. Click the Reset button to change ON to OFF, or
vice versa; click the Test button to move to the next setting. When you have
finished making your settings, click the Reset button to change NO to YES next
to DONE.
5. Press the Test button again to begin testing. There are four Test Mode screens, which display accumulated
real, reactive and apparent energy as well as Block Demand for real power. Advance through the Test Mode
screens by pressing the Test button.
6. The table below shows the available screens, the data displayed on them, and the pulse source for each
screen. Sample screens are shown on the right.
7. Use a comparator to compare the test pulses to the Energy standard to test the meter accuracy.
8. To exit Test Mode, press the Test Mode Button for more than three seconds. The meter returns to Normal
Mode. Replace the meter cover.
Screen Parameters Pulse 1
Source
Pulse 2
Source
1Wh(Q1+Q4)
VARh (Q1+Q2)
VARh (Q3+Q4)
VAh
Wh (Q1+Q4) VARh (Q1+Q2)
or (Q3+Q4)
2Wh(Q2+Q3)
VARh (Q1+Q2)
VARh (Q3+Q4)
VAh
Wh (Q2+Q3) VARh (Q1+Q2)
or (Q3+Q4)
3 W (Q1+Q4)Demand
VAR (Q1+Q2) Demand
VAR (Q3+Q4) Demand
VA Demand
Wh (Q1+Q4) VARh (Q1+Q2)
or (Q3+Q4)
4 W (Q2+Q3) Demand
VAR (Q1+Q2) Demand
VAR (Q3+Q4) Demand
VA Demand
Wh (Q2+Q3) VARh (Q1+Q2)
or (Q3+Q4)

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Shark® 270 Socket Meter Quickstart
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Electrical Installation: Following are some of the possible wiring configurations. See the Shark® 270 Meter Installation and
Operation Manual for additional configurations (see page QS-1).
* For Fuse ratings, see Section 9.4: Voltage Fuses, in the meter’s User Manual.

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Shark® 270 Socket Meter Quickstart
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* For Fuse ratings, see Section 9.4: Voltage Fuses, in the meter’s User Manual.

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Shark® 270 Socket Meter Quickstart
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Shark® 270 Socket Meter Quickstart
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Programming the Meter through CommunicatorPQATM Software (see page QS-1 for download link)
1. From the CommunicatorPQATM software’s Main screen, click
the Connect icon in the Icon Bar.
• If you are connecting through a serial port (RS485 or
Optical port), use either a cable or an optical port reader
to communicate from the meter to your PC and click the
Serial Port radio button.
a. Enter device address.
b. Select baud rate (default for both ports is 57600),
communication port you are using, protocol (default
for RS485 is Modbus RTU and for the Optical port is
Modbus ASCII), and parity (for RS485 - the default is
None). You can leave the other fields as they are.
c. Click Connnect.
• If you are connecting through an Ethernet port,
you must change your PC’s Ethernet Adapter’s
properties before you can connect:
a. Locate your Ethernet Adapter
(Settings>Network and Internet>Change
Adapter Options).
b. Right-click on the connection you want to use.
c. Click the Properties button.
d. Click on Internet Protocol Version 4 (TCP/IPv4)
and click the Properties button.
c.
b.
d.

Doc# E159713 V.1.04 QS - 8
Shark® 270 Socket Meter Quickstart
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e. Click Use the following IP address and enter
10.0.0._ - the last number can be anything
from 2 to 254 - in the IP address and
255.255.255.0 in the Subnet Mask.
f. Click OK.
g. Close the Ethernet Adapter and Properties
windows.
h. Click the Network button.
i. Enter device address.
j. Enter the meter’s default IP address: 10.0.0.2
k. Enter the meter’s IP address Network port (the default
is 502).
l. Network protocol is Modbus TCP.
m. Click Connect.
NOTE: You can change the meter’s IP address once
you are connected. See the instructions for Communi-
cations settings, beginning on page QS-10.
4. The Device Status screen opens, displaying
information about the meter.
5. Click OK to close the Device Status screen,
and then click the Profile icon in the Icon Bar.
6. The meter’s Device Profile screen opens,
giving you access to the programmable
settings for the meter.
Program CT, PT Ratios
1. The first Device Profile screen is the CT, PT Ratios and System Hookup settings screen.Click General
Settings>CT, PT Ratios and System Hookup from the left side of the Device Profile screen to access
this screen from another settings screen.

Doc# E159713 V.1.04 QS - 9
Shark® 270 Socket Meter Quickstart
Electro Industries/GaugeTech
™
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• If you are connecting through an Ethernet port,
click the Network radio button.
a. Enter device address.
b. Enter the meter’s IP address Network port
(the default is 502).
c. Network protocol is Modbus TCP.
d. Click Connect.
2. The Device Status screen opens, displaying informa-
tion about the meter.
3. Click OK to close the Device Status screen,
and then click the Profile icon in the Icon Bar.
4. The meter’s Device Profile screen opens,
giving you access to the programmable
settings for the meter.
NOTE: To connect via USB virtual serial port from a PC, connect the RS485 to USB cable, part number
E159343, to the meter’s RS485 port’s jack. See the picture on the next page.
USB connector
goes to PC’s
RJ45 plug
goes to RS485
port’s jack
USB port

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Shark® 270 Socket Meter Quickstart
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Program CT, PT Ratios
1. Click General Settings>CT, PT
Ratios and System Hookup
from the left side of the Device
Profile screen.
a. Enter CT Ratios Primary (1-
65535). The Secondary is
display only.
b. Enter PT Ratios Primary (1-
99999999) and Secondary
(1-65535) voltage.
Example CT Setting:
200/5 Amps: set the Pri-
mary current value as
200.00.
Example PT Settings:
14400/120 Volts: set the Primary voltage value as 14400.00; set the Secondary voltage as
120.00.
See Chapter 26 in the software manual for an explanation of the other settings in this screen.
Program Communications Setting
1. Click General Settings>Communications from the left side of the Device Profile screen.

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Shark® 270 Socket Meter Quickstart
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2. The settings shown here for the Optical port
(Com 1) and the RS485 port (Com 2) are
the default settings. Change the settings if
necessary for your system.
Program Meter Time: The meter is preset to Eastern time. To change the meter time:
1. From the Main screen’s Title bar, click. Tools>Set Device
Time.
2. You can either enter the time in the Time fields, or click Use
PC Time to set the time using your PC’s time.
3. Click Send.
NOTE: The meter offers multiple Time Synchronization methods. See Chapter 26, Section 26.1.2 in the
software manual (see page QS-1 for the download link; alternatively, you can click Help>Contents from
the Main screen to open the manual) for instructions on setting up Time Sync for the meter.
Program Meter Name:
The meter’s name is used in database files and report titles. To enter a unique name for the meter:
1. Click General Settings>System Settings from the left side of the Device Profile screen.

Doc# E159713 V.1.04 QS - 12
Shark® 270 Socket Meter Quickstart
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2. Enter a name for the meter
in the Meter Designation field.
See Chapter 26 in the software
manual for an explanation of the
other settings in this screen.
IMPORTANT! When you have made changes to the meter’s Device Profile, click Update Device
to send the new settings to the meter.
NOTES:
• For additional meter operation and programming information, refer to the Shark® 270 Meter Instal-
lation and Operation Manual and the CommunicatorPQATM, MeterManagerPQATM, and Ener-
gyPQA.comTM Software User Manual on the EIG website (see page QS-1 for the download links).
You can also view the software manual by clicking the Help button on a settings screen, or by
selecting Help>Contents from the top of the Communicator PQATM software’s Main screen.
• If your meter came installed with the 4GLTE cellular modem option, see Chapter 14 of the Shark®
270 Meter Installation and Operation Manual for commissioning and operation instructions for it.
If your meter was ordered with the MC (Measurement Canada) option, it will come with Security
enabled. The default username and password are both admin.
Shark® is a registered trademark of Electro Industries/GaugeTech. CommunicatorPQATM, MeterManagerPQATM, and Ener-
gyPQA.comTM are trademarks of Electro Industries/GaugeTech.
https://electroind.com/