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If you require spare parts or an engineer contact your local
Service Force Centre by telephoning:
08705-929929
Your call will be route to the Service Centre covering your
post co e area. The a resses of Electrolux Service
Force Centres are etaile on the following pages.
CUSTOMER CARE
For general enquiries concerning your Electrolux appliance
an for further information on Electrolux pro ucts, contact
our Customer Care Department by letter or telephone as
follows:
Customer Care Department
Electrolux
55-77 High Street
Slough
Berkshire SL1 1DZ
Tel : 08705 950950 (*)
* calls to this number may be recorded for training purposes.
Electrolux Standard Guarantee
conditions
We, Electrolux, un ertake that if, within 12 months of the ate
of the purchase, this Electrolux appliance or any part thereof is
prove to be efective by any reason only of faulty workmanship
or materials, we will, at our option, repair or replace the same
FREE OF ANY CHARGE for labour, materials or carriage on
con ition that:
* The appliance has been correctly installe an use only
on the gas an electricity supply state on the rating plate.
* The appliance has been use for normal omestic
purposes only, an in accor ance with the manufacturer's
instructions.
* The appliance has not been service , maintaine ,
repaire , taken apart or tampere with by any person not
authorise by us.
* All service work un er this guarantee must be un ertaken
by a Electrolux Service Force Centre.
* Any appliance or efective part replace shall become the
Company's property.
* This guarantee is in a ition to your statutory an other
legal rights.
Home visits are ma e between 8.30am and 5.30pm Mon ay
to Fri ay. Visits may be available outsi e these hours, in
which case a premium will be charge .
Exclusions
This guarantee does not cover:
* Damage or calls resulting from transportation, improper
use or neglect, the replacement of any light bulbs or
removable parts of glass or plastic.
* Costs incurre for calls to put right an appliance which is
improperly installe or calls to appliance outsi e the Unite
King om.
* Appliances foun to be in use within a commercial or
similar environment, plus those which are the subject to
rental agreements.
* Pro ucts of Electrolux manufacture which are not
markete by Electrolux.
European Guarantee
If you shoul move to another country within Europe then your
guarantee moves with you to your new home subject to the
following qualifications:
* The guarantee starts from the ate you first purchase
your pro uct.
* The guarantee is for the same perio an to the same
extent for labour an parts as exist in the new contry of
use for this bran or range of pro ucts.
* This guarantee relates to you an cannot be transferre to
another user.
* Your new home is within the European Community (EC)
or European Free Tra e Area.
* The pro uct is installe an use in accor ance with our
instructions an is only use omestically, i.e. a normal
househol
The electrical supply complies with the specification given
in the rating label.
* The pro uct is installe taking into account regulations in
your new country.
Before you move, please contact your nearest Customer Care
centre, liste below, to give them etails of your new home.
They will then ensure that the local Service Organisation is
aware of your move an able to look after you an your
appliances.
FranceSenlis +33 (0)3 44 62 22 22
Germany Nürnberg +49 (0)911 323 2600
Italy Por enone +39 (0)1678 47053
Swe en Stockholm +46 (0)20 78 77 50
UK Slough+44 (0)1753 219898
Service and Spare Parts
Guarantee Conditions