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For general enquiries concerning your Electrolux
appliance an for further information on Electrolux
pro ucts, contact our Customer Care Department by letter
or telephone as follows:
Customer Care Department
Electrolux
55-77 High Street
Slough
Berkshire SL1 1DZ
Tel : 08705 950950 (*)
* calls to this number may be recorded for training purposes.
Electrolux Standard Guarantee
conditions
We, Electrolux, un ertake that if, within 12 months of the ate
of the purchase, this Electrolux appliance or any part thereof
is prove to be efective by any reason only of faulty
workmanship or materials, we will, at our option, repair or
replace the same FREE OF ANY CHARGE for labour,
materials or carriage on con ition that:
* The appliance has been correctly installe an use only
on the gas an electricity supply state on the rating
plate.
* The appliance has been use for normal omestic
purposes only, an in accor ance with the
manufacturer's instructions.
* The appliance has not been service , maintaine ,
repaire , taken apart or tampere with by any person not
authorise by us.
* All service work un er this guarantee must be
un ertaken by a Electrolux Service Force Centre.
* Any appliance or efective part replace shall become
the Company's property.
* This guarantee is in a ition to your statutory an other
legal rights.
Home visits are ma e between 8.30am an 5.30pm
Mon ay to Fri ay. Visits may be available outsi e these
hours, in which case a premium will be charge .
Exclusions
This guarantee oes not cover:
* Damage or calls resulting from transportation, improper
use or neglect, the replacement of any light bulbs or
removable parts of glass or plastic.
* Costs incurre for calls to put right an appliance which
is improperly installe or calls to appliance outsi e the
Unite King om.
* Appliances foun to be in use within a commercial or
similar environment, plus those which are the subject to
rental agreements.
* Pro ucts of Electrolux manufacture which are not
markete by Electrolux.
European Guarantee
If you shoul move to another country within Europe then
your guarantee moves with you to your new home subject
to the following qualifications:
* The guarantee starts from the ate you first purchase
your pro uct.
* The guarantee is for the same perio an to the same
extent for labour an parts as exist in the new contry of
use for this bran or range of pro ucts.
* This guarantee relates to you an cannot be transferre
to another user.
* Your new home is within the European Community (EC)
or European Free Tra e Area.
* The pro uct is installe an use in accor ance with our
instructions an is only use omestically, i.e. a normal
househol
The electrical supply complies with the specification
given in the rating label.
* The pro uct is installe taking into account regulations
in your new country.
Before you move, please contact your nearest Customer
Care centre, liste below, to give them etails of your new
home. They will then ensure that the local Service
Organisation is aware of your move an able to look after
you an your appliances.
France Senlis +33 (0) 3 44 62 20 13
Germany Nürnberg +49 (0) 800 234 7378
Italy Por enone +39 (0) 800117511
Swe en Stockholm +46 (0) 20 78 77 50
UK Slough + 44 (0) 1753 219898
Guarantee Conditions
Customer Care Department