
Warranty Conditions
ELEKTRA company grants a 3 year-long
warranty (from the date of purchase) for the
ELEKTRA FreezeTec®heating cables.
1. For the warranty to apply, the following
is required:
a. the heating system was installed
in compliance with this manual,
b. proof of purchase for the heating cable
is included.
2. The Warranty is void if persons other than an
ELEKTRA-certied installer attempted to repair
the product.
3. The Warranty does not cover:
a. mechanical damage,
b. damage due to unsuitable power supply,
c. lack of adequate overload and differential
protection measures,
d. damage resulting from electrical connection
performed in violation of the regulations
in force.
4. As part of the Warranty service, ELEKTRA
undertakes to reimburse all costs incurred
solely in connection with repairing or replacing
a defective heating mat.
5. The Warranty covering the purchased
commercial goods does not exclude, limit or
suspend other Buyer’s rights resulting from the
incompatibility of the goods purchased with
the agreement of purchase.
NOTE:
The Warranty claims must be registered
with the proof of purchase, in the place of
purchase or the ofces of ELEKTRA.
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