Eletech LogMaster-800 User manual

LogMaster-800
8-Channel Stand Alone Voice Logger
User’s Manual
First Edition
（C）2018 Eletech Enterprise Co., Ltd
All Rights Reserved

LogMaster-800 User’s Manual
- 1-
TABLE OF CONTENTS
Introduction ...................................................................................................................2
Package Contents...........................................................................................................3
Panel Descriptions.........................................................................................................4
Typical Connection…………………………………………………………………….5
Touch Panel...................................................................................................................6
Web Access .................................................................................................................12
Telephone Access Flowchart.......................................................................................23
System Specifications................................................................................................124

LogMaster-800 User’s Manual
- 2-
1. Introduction
The LogMaster-800 is a state-of-the-art 8-channel voice logger built upon a Linux based embedded hardware
platform. It is capable of recording phone calls and storing them internally without the need for a host computer.
The record data stored inside the LogMaster-800 can be searched and reviewed from a remote PC via the
network, using just a web browser such as Internet Explorer, Chrome or Firefox. System configuration and
management are also done in the same manner, requiring no proprietary software.
In addition to web based remote access, the record data can also be accessed via the built-in LCD touch screen.
This feature makes the logger ideal for locations where network connection is either unavailable or undesirable
(due to cost, security or other reasons).

LogMaster-800 User’s Manual
- 3-
2. Package Contents
QUANTITY
ITEM DESCRIPTION
1
LOGMASTER-800
8
RJ-11 Telephone Cord
4
RJ-11 Y-splitter Connector
1
RJ-45 Network Cable
1
Power Adapter
1
External Start (Manual Start) Cable
1
Installation CD
If any item is missing or broken upon opening of the package, please contact your dealer immediately.

LogMaster-800 User’s Manual
- 4-
3. Panel Descriptions
Top Panel
Logmaster-800 has a built-in LCD touch screen. Most operations, such as system setting, password changing,
live monitoring, and record searching/playing can be done on the touch screen without needing a computer.
Front Panel
LED Indicators
Color
Status
Indicating
Green
- Solid
- Off
- Power On
- Power Off
Green
- Solid
- Off
- System Ready
- System Not Ready
Orange
- Flashing
- Off
- Network Activity
- No Network Activity
Orange
- Flashing
- Off
- Writing Data
- Not Writing Data
Green
- Solid
- Off
- Phone Access In Use
- Phone Access Not In Use
L1 ~ L8
Red
- Solid
- Off
- Channel Recording
- Channel Not Recording
Volume: Volume dial for the internal speaker.
Earphone: 1/8” mono phone jack for private listening.
USB: Record data can be selectively saved to a USB drive connected to this port.
RESET: Use the reset button to reset all configuration settings (including IP address, user name, password and
etc.) to factory default, in case the user name and/or password are lost.
LCD
Touch Screen

LogMaster-800 User’s Manual
- 5-
Rear Panel
LAN:RJ-45 Ethernet jack for network connection.
LINE1~LINE8: Each modular phone jack has connections for two analog phone lines or other analog audio
sources. Use the included Y splitter to connect the lines.
EXT. START: Connection for an optional external trigger button.
SMDR: Reserved for future use.
TEL: Connection for an optional analog line used for phone access.
DC 5V: Connection for the power adaptor.
4. Typical Connection

LogMaster-800 User’s Manual
- 6-
3. Touch Panel
A menu similar to the following will appear in about one minute after the system powers up. It offers functions
such as system setting, live monitoring and record search/playback. The menu structure is several layers deep.
When there is no user activity for 30 seconds the system automatically moves to the menu one layer up.
Main Menu
About: Get system information such as device name , IP address, firmware version, system status and time.
Use the Status button to display channels status.
- Long Idle: The channel has not recorded anything for longer than the Long Idle time (default: 1440 minutes).
- OK: The channel is working properly.
- Disconnect: No phone line is connected to this channel.
- Storage: Storage status
- Network: Network status
- NTP Sync: Network time synchronization status
Log : Get the operation log.

LogMaster-800 User’s Manual
- 7-
Settings : Configure system settings. This menu is password protected and the default password is 999.
Record: Set the record mode. Tap the target channel to cycle through Local Phone, VOX and Manual.
Alarm: Set the Long Idle time and the Long Recording time.
Long Idle: When a channel has not recorded anything for longer than this setting, its icon on the main menu
will turn red indicating potential hardware issues.
Long Recording: When a channel has made recording(s) longer than this setting, its icon on the main menu will
turn red indicating potential hardware issues.

LogMaster-800 User’s Manual
- 8-
Network: Set IP address, Subnet Mask, Gateway and DNS server.
Password: The default password for the Settings menu is 999. If a new password is set and later lost, use the
reset button to restore the default password.
Reboot: Reboot the system.
Shutdown: Shut down the system.

LogMaster-800 User’s Manual
- 9-
Date & Time: Set system clock, NTP server IP and synchronization interval.
Close: Quit and return to the Main menu.

LogMaster-800 User’s Manual
- 10 -
Monitor/Search : This menu is password protected and the default password is 123.
Monitor: Tap on the target channel (which must be active - blue color) to monitor the call in real time. Only one
channel can be monitored at one time.
Search: Select the target channel and enter the search date/time. Tap OK to retrieve the search result.
The logger will search and play the file closest to the search date/time.
Save: Save the file to an external USB drive
Loop: Loop play the file
Prev: Move to the previous file
Next: Move to the next file

LogMaster-800 User’s Manual
- 11 -
Password: The default password for the Monitor/Search menu is 123. . If a new password is set and later lost,
use the reset button to restore the default password.
Close: Quit and return to the Main menu

LogMaster-800 User’s Manual
- 12 -
4. Web Access
Device Login
Open the web browser and go to the logger’s IP address (e.g. http://192.168.1.100). Enter the user name (default
= admin) and the password (default = 123). Then click the Login button.
A screen similar to the following will appear.

LogMaster-800 User’s Manual
- 13 -
Record Data Search:
Click it to enter the Record Data Search window.
Channel: Select the target channel or choose All to search all channels.
Time Period: Select today, last 3/7/30 days or specify a time period.
Click Search to start searching.
Click the speaker icon to play the corresponding record

LogMaster-800 User’s Manual
- 14 -
Play Once: Play the target record one time then stop
Repeat: Play the target record repeatedly
Play All [Time Backward]: Play the entire list from the last file to the first file.
Play All [Time Forward]: Play the entire list from the first file to the last file.
Download: Click to download this record

LogMaster-800 User’s Manual
- 15 -
Device Monitoring:
Click it to enter the Device Monitoring window.
The window shows storage, NTP synchronization and line status. System errors are listed in the error log.

LogMaster-800 User’s Manual
- 16 -
Channel Settings:
Click it to enter the Channel Settings window.
Each channel must be configured separately.
Agent Name: Enter the name to be associated with this channel.
Phone Number: Enter the phone/station number to be associated with this channel.
Record Mode: Set the record mode: Local Phone, Vox or Manual.
Max. Record Length: Enter the maximum length per record. If the length of the call exceeds this value, it will
be broken into multiple records. The default value is 1800 seconds (30 minutes), and the maximum value is
3600 seconds (one hour).
Record Gain: This adjustment helps to boost weak signals on the line. A higher value means a stronger boost.
You can also select AGC and let the system automatically adjust the gain for each call.
AGC: Check the box to enable AGC (Automatic Gain Control), which is default and recommended. When the
AGC is enabled, the Record Gain setting has no effect.
DTMF Detection: Check the box to enable DTMF detection such as the phone number of an outbound call. The
detection may be partial in some cases.
Click Save to save the changes.
Click More Settings for advance settings.

LogMaster-800 User’s Manual
- 17 -
Format: The file format of recordings. Currently only MP3 16kbps is available.
VOX Level: This setting applies only when the VOX record mode is enabled. Enter a value from 0 –9. If the
VOX level is set too low, the system becomes too sensitive to line noise, resulting in bogus recordings. If the
VOX level is set too high, the system is more likely to stop recording prematurely. Start with the default value
and make adjustments when necessary.
Stop Delay (ms): This setting applies only when the VOX record mode is enabled. The Stop Delay specifies
when the recording should stop after losing audio signal. Enter a value measured in milliseconds. If the Stop
Delay is too short, phone calls are more likely to be broken into two or more records. If the Stop Delay is too
long, consecutive phone calls are more likely to be saved as one record if they occur within short intervals.
Typically a value between 3000 to 5000 milliseconds works the best.
Voltage Threshold: This setting applies only when the Local Phone record mode is enabled. When the line
voltage drops below this value, the channel starts recording. When the line voltage rises above this value, the
recording stops. The default value is 21V.
Ring Interval: Do not make any changes as these settings are for factory use only.
Record Function: Disable this function if for some reason you don’t want the channel to record at all.
Work Days: One character for each day from Sunday to Saturday: “X” = on duty, “-“ = off duty.
Work Hours: Configure up to 5 periods of work hours, for example: 09:00-12:00, 13:30-18:00.

LogMaster-800 User’s Manual
- 18 -
Device Settings:
Click it to enter the Device Settings window.
Keep Records For (Days): This function is currently not implemented.
Recycle When Less Than: Storage recycling starts when the free space drops below this threshold level. The
system deletes the oldest records in order to make room for new records. Default is 20%.

LogMaster-800 User’s Manual
- 19 -
Device Name: Enter a unique name for your own reference. This name can be used to identify the unit in a
system with multiple loggers.
NTP Settings: NTP is used to synchronize the device time with a public time server in order to keep the device
time accurate. Enter NTP server IP, port, sync interval and time zone. The logger will automatically synchronize
its time with the NTP server.
Alert Settings:
Line Idle Alert Time: When a channel has not recorded anything for longer than this setting, the logger will
generate a warning indicating potential hardware issues.
Long Recording Alert Time: When a channel keeps recording for longer than this setting, the logger will
generate a warning indicating potential hardware issues.
Call In Settings
Do not make any changes as these settings are for factory use only.