Emerson SC2MDST User manual

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Section 1 - Introduction
Secure MDR:

SC2MDST: 2-Port, USB

SC4MDST: 4-Port, USB
Rev: E
Doc No.: HDC10377
Secure Multi-Domain Tempest Smart Card Reader (MDR) User Manual

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Secure Multi-Domain Tempest Smart Card Reader (MDR) User Manual
Table of Contents
Introduction ....................................................................................... 3
Intended Audience ........................................................................ 3
Package Contents .......................................................................... 3
Revision.......................................................................................... 3
Overview ............................................................................................ 4
Safety Precautions ......................................................................... 4
Safety Precautions (French)........................................................... 5
User Guidance & Precautions........................................................ 6
Background.................................................................................... 8
Main Features................................................................................ 9
Tamper Evident Labels ................................................................ 11
Active Anti-Tampering System .................................................... 11
Product Enclosure Warning Label ............................................... 11
Panel Features (SC2MDST; SC4MDST)......................................... 12
Product Specifications ................................................................. 13
Before Installation ....................................................................... 14
Prerequisites .................................................................................... 15
PC Modes ......................................................................................... 15
Active Mode................................................................................. 15
Passive Mode............................................................................... 15
MDR Operational Modes ................................................................. 15
Typical system installation........................................................... 18
Operation......................................................................................... 19
Smart Card Removal Behavior..................................................... 19
Re-associating the MDR after Smart card Removal .................... 19
De-associating the MDR from a Specific PC................................. 19
Copyright and Legal Notice.......................................................... 20

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Secure Multi-Domain Tempest Smart Card Reader (MDR) User Manual
Section 1 - Introduction
Introduction
Thank you for purchasing this Secure MDR –Multi Domain Smart
Card Reader. This product is designed for use in secure defense and
intelligence installations. It offer a single point of secure login into
multiple domains.
This User Manual provides all the details you’ll need to install and
operate your new product.
Intended Audience
This document is intended for the following professionals:
•System Administrators/IT Managers
•End Users
Package Contents
Inside product packaging you will find the following:
Emerson Secure Product
AC Power Cord
User Guidance Documentation
Revision
A –Initial Release, 23 Feb 2015
B –Corrections, 19 April 2015
C –Corrections, 25 May 2015
D –User Guidance updates, 21 June 2015
E –Correction to Features section, 13 August 2015
Important Security Note:
If you are aware of potential security vulnerability while
installing or operating this product, we encourage you to
contact us immediately in one of the following ways:
Web form: Emerson Support
Email: [e-mail]
Tel: [phone]
Important: This product is equipped with always-on active anti-
tampering system. Any attempt to open the product enclosure
will activate the anti-tamper triggers and render the unit
inoperable and warranty void.

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Section 4 - Operation
Secure Multi-Domain Tempest Smart Card Reader (MDR) User Manual
Overview
Safety Precautions
Please read the following safety precautions carefully before using
the product:
• Before cleaning, disconnect the product from any electrical power
supply.
• Do not expose the product to excessive humidity or moisture.
• Do not store or use for extensive period of time in extreme
thermal conditions –it may shorten product lifetime.
• Install the product only on a clean secure surface.
• If the product is not used for a long period of time, disconnect it
from electrical power.
• If any of the following situations occurs, have the product checked
by a qualified service technician:
oLiquid penetrates the product’s case.
oThe product is exposed to excessive moisture,
water or any other liquid.
oThe product is not working well even after carefully
following the instructions in this user’s manual.
oThe product has been dropped or is physically
damaged.
oThe product shows obvious signs of breakage or
loose internal parts.
oIn case of external power supply –If power supply
overheats, is broken or damaged, or has a damaged
cable.
• The product should be stored and used only in temperature and
humidity controlled environments as defined in the product’s
environmental specifications.
• Never attempt to open the product enclosure. Any attempt to
open the enclosure will permanently damage the product.
• The product contains a non-replaceable internal battery. Never
attempt to replace the battery or open the enclosure.
• This product is equipped with always-on active anti-tampering
system. Any attempt to open the product enclosure will activate the
anti-tamper triggers and render the unit inoperable and warranty
void.

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Section 4 - Operation
Secure Multi-Domain Tempest Smart Card Reader (MDR) User Manual
Safety Precautions (French)
Veuillez lire attentivement les précautions de sécurité suivantes
avant d’utiliser le produit:
Avant nettoyage, débranchez l’appareil de
l’alimentation DC / AC.
Assurez-vous de ne pas exposer l’appareil à une
humidité excessive.
Assurez-vous d’installer l’appareil sur une surface
sécurisée propre.
Ne placez pas le cordon d’alimentation DC en
travers d’un passage.
Si l’appareil n’est pas utilisé de longtemps, retirez
l’alimentation murale de la prise électrique.
L’appareil devra être rangé uniquement dans des
environnements à humidité et température
contrôlées comme défini dans les caractéristiques
environnementales du produit.
L’alimentation murale utilisée avec cet appareil
devra être du modèle fourni par le fabricant ou un
équivalent certifié fourni par le fabricant ou
fournisseur de service autorisé.
Si une des situations suivantes survenait, faites
vérifier l’appareil par un technicien de
maintenance qualifié:
oEn cas d'alimentation externe - L’alimentation
de l’appareil surchauffe, est endommagée,
cassée ou dégage de la fumée
oou provoque des court circuits de la prise du
secteur.
oUn liquide a pénétré dans le boîtier de
l’appareil.
oL’appareil est exposé à de l’humidité excessive
ou à l’eau.
oL’appareil ne fonctionne pas correctement
même après avoir suivi attentivement les
instructions contenues dans ce guide de
l’utilisateur.
oL’appareil est tombé ou est physiquement
endommagé.
oL’appareil présente des signes évidents de
pièce interne cassée ou desserrée
oL’appareil contient une batterie interne. La
batterie n’est pas remplaçable. N’essayez
jamais de remplacer la batterie car toute
tentative d’ouvrir le boîtier de l’appareil
entraînerait des dommages permanents à
l’appareil.
oCe produit est équipé d'toujours-sur le
système anti-sabotage active. Toute tentative
d'ouvrir le boîtier du produit va activer le
déclencheur anti-sabotage et de rendre l'unité
vide inutilisable et garantie.

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Section 4 - Operation
Secure Multi-Domain Tempest Smart Card Reader (MDR) User Manual
User Guidance & Precautions
Please read the following User Guidance & Precautions carefully
before using the product:
1. As product powers-up it performs a self-test procedure. In
case of self- test failure for any reason, including jammed
buttons, the product will be Inoperable. Self-test failure will
be indicated by the following abnormal LED behavior:
a. All channel-select LEDs will be turned ON and
then OFF;
b. A specific, predefined LED combination will be
turned ON;
c. The predefined LED combination will indicate the
problem type (jammed buttons, firmware integrity).
Try to power cycle product. If problem persists please
contact your system administrator or technical support.
2. Product power-up and RFD behavior:
a. By default, after product power-up, the active
channel will be computer #1, indicated by the
applicable front panel push button LED lit.
b. Product Restore-to-Factory-Default (RFD) function
is available via a physical control button on rear
panel. Use a sharp object or paper clip to hold RFD
button pressed for several seconds to initiate an
RFD action.
c. RFD action will be indicated by front panel LEDs
blinking all together.
d. When product boots after RFD, keyboard and
mouse will be mapped to the active channel #1 and
default settings will be restored, erasing all user-set
definitions.
3. The appropriate usage of peripherals (e.g. keyboard, mouse,
display, authentication device) is described in detail in this
User Manual's appropriate sections. Do not connect any
authentication device with an external power source to
product.
4. For security reasons products do not support wireless
keyboards and mice. In any case do not connect wireless
keyboard/mouse to product.
5. For security reasons products do not support
microphone/line-in audio input. In any case do not connect
a microphone to product audio output port, including
headsets.
6. Product is equipped with always-on active anti-tampering
system. Any attempt to open product enclosure will activate
the anti-tamper system indicated by all channel-select LEDs
flashing continuously. In this case, product will be
inoperable and warranty void. If product enclosure appears
disrupted or if all channel-select LEDs flash continuously,
please remove product from service immediately and
contact technical support.
7. In case a connected device is rejected in the console port
group the user will have the following visual indications:
a. When connecting a non-qualified keyboard, the
keyboard will be non-functional with no visible
keyboard strokes on screen when using the
keyboard.
b. When connecting a non-qualified mouse, the
mouse will be non-functional with mouse cursor
frozen on screen.

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Section 4 - Operation
Secure Multi-Domain Tempest Smart Card Reader (MDR) User Manual
c. When connecting a non-qualified display, the video
diagnostic LED will flash green and video will not
work.
d. When connecting a non-qualified USB device, fUSB
LED will flash green and USB device will be
inoperable.
8. Do not connect product to computing devices:
a. That are TEMPEST computers;
b. That include telecommunication equipment;
c. That include frame grabber video cards;
d. That include special audio processing cards.
9. Product has a remote control port in the back panel labeled
RCU. Do not use this port - it is inoperable and for future
use.
10. Important! Before re-allocating computers to channels, it is
mandatory to power cycle product, keeping it powered OFF
for more than 1 minute.
11. Product log access and administrator configuration options
are described in product Administrator Guide.
12. Authentication session will be terminated once product
power is down or user intentionally terminates session.
13. If you are aware of any potential security vulnerability while
installing or operating product, please remove product from
service immediately and contact us in one of the ways listed
in this manual.
14. MDR: When powering up a secure smart card reader with
the card inserted, the product will provide an auditory
warning signal and will be inoperable. Power recycling MDR
will terminate all mapped sessions.

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Section 4 - Operation
Secure Multi-Domain Tempest Smart Card Reader (MDR) User Manual
Background
In organizations where users simultaneously work on multiple
computer environments, the use of smart cards to secure logons
and applications (such as email encryption) generates a costly and
administrative-intensive overhead.
Due to the fact that a dedicated smart card and smart card reader
have to be purchased, programmed and installed on both per user
and computer bases multiplied by the number of computers and
users in the organization, the TCO and administrative effort
required to support such environments is extremely high.
For example, an employee that has to access 3 computers
simultaneously would need to have 3 smart cards, one for every
computer environment (domain) plus 3 smart card readers, each
reader connected to a separate computer.
EMERSON MDR Solution
EMERSON developed the Secure Multi-Domain Smart Card Reader
(MDR) technology to provide a simple and yet secure solution to
this common problem.
The EMERSON Multi-Domain Smart Card Reader (MDR) is a single
secure smart card reader which connects simultaneously to multiple
computers thus allowing a user to utilize a single smart card while
working securely on multiple computer environments at the same
time.

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Section 4 - Operation
Secure Multi-Domain Tempest Smart Card Reader (MDR) User Manual
Main Features
Product is designed, manufactured and delivered in security-
controlled environments. Below is a summary of the main advanced
features incorporated in product:
Advanced isolation between computers and shared peripherals
The emulations of keyboard, mouse and display EDID, prevent
direct contact between computers and shared peripherals. Product
design achieves maximal security by keeping the video path
separate with keyboard and mouse switched together, purging
keyboard buffer when switching channels. All these features
contribute to strong isolation between computer interfaces,
maintained even when product is powered off.
Unidirectional data flow: USB, audio and video
Unique hardware architecture components prevent unauthorized
data flow, including:
Optical unidirectional data flow diodes in the USB data path
that filtrate and reject unqualified USB devices;
Secure analog audio diodes that prevent audio
eavesdropping with no support for microphone or any other
audio-input device;
Video path is kept separate from all other traffic, enforcing
unidirectional native video flow. EDID emulation is done at
power up and blocks all EDID/MCCS writes. For DisplayPort
video, filtration of AUX channel exists to reject unauthorized
transactions.
Isolation of power domains
Complete isolation of power domains prevents signaling attacks.
Secure administrator access & log functions
Product incorporates secure administrator access and log functions
to provide auditable trail for all product security events, including
battery backup life for anti-tampering and log functions. Non-
reprogrammable firmware prevents the ability to tamper with
product logic.
Always-on, active anti-tamper system
Active anti-tampering system prevents malicious insertion of
hardware implant such as wireless key-logger inside product
enclosure. Any anti-tampering attempt causes isolation of all
computers and peripheral devices rendering product inoperable and
showing clear indications of tampering event to user.
Holographic security tamper-evident labels are placed on the
enclosure to provide a clear visual indication if product has been
opened or compromised.
Metal enclosure is designed to resist mechanical tampering with all
microcontrollers protected against firmware-read, modification and
rewrite.
TEMPEST Compliant Design
Assuring glavanic isolation betweem sources
Highest security by design:
The only smart-card reader that designed from early stages to
support high security isolation applications.
Unique in the market:
The only smart-card reader available today that can interface with
multiple isolated computers. Based on unique technology and
patents.

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Section 4 - Operation
Secure Multi-Domain Tempest Smart Card Reader (MDR) User Manual
Compatibility:
The MDR design relies on Identive (formally SCM) readers. It is by
far the Industry's most popular and compatible smart-card reader.
Product supported by most OS in use today
All firmware is in ROM (Read Only Memory).
Cost effective:
This product was designed to provide an affordable solution for
agencies and organizations. Product cost can be easily justifiable
once compared with issuing and maintaining multiple cards for each
user
Ease of use:
The MDR automatically switches between channels. The user needs
minimal training in the device operation.

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Section 4 - Operation
Secure Multi-Domain Tempest Smart Card Reader (MDR) User Manual
Tamper Evident Labels
Product uses holographic tamper evident labels to provide visual
indications in case of an enclosure intrusion attempt. When opening
product packaging inspect the tampering evident labels.
If for any reason one or more tamper-evident label is missing,
appears disrupted, or looks different than the example shown
here, please call Technical Support and avoid using that product.
Active Anti-Tampering System
Product is equipped with always-on active anti-tampering system. If
mechanical intrusion is detected by this system, the Product will be
permanently disabled and all LEDs will blink continuously.
If product indicates "tampered state" (all LEDs blinking) - please
call Technical Support and avoid using that product.
Product Enclosure Warning Label
Product has the following warning sticker on a prominent location
on the product enclosure:
Emerson Tamper Evident Label

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Section 4 - Operation
Secure Multi-Domain Tempest Smart Card Reader (MDR) User Manual
Panel Features (SC2MDST; SC4MDST)
Note: the model described in above image is SC4MDST. SC2MDST is identical except for having 2 ports.

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Section 4 - Operation
Secure Multi-Domain Tempest Smart Card Reader (MDR) User Manual
Product Specifications
Enclosure: Plastic enclosure
No. of Users Supported: 1
No. of Smart Cards Supported: 2-SC2MDST
4- SC4MDST
MDR ports: 2/4 x USB Type-A to connect to
computers, 1m long cable for each
(model pending)
1 x DC Power supply jack
Controls and indications: 2/4 x Blue LEDs to indicate active
channel (model pending)
2/4 x Red LEDs to indicate
tampering attempt or failure to
read card (model pending)
Sound transducer to provide user
warnings (65dB maximum)
Smart Card Reader: Supports ISO7816 Class A and AB
Smartcards
T=1, T=0 protocol support
Communication speed up to
344,105 bps (PPS, FI parameter)
Frequency up to 12 MHz (PPS, DI
parameter)
Connector with sliding 8-contacts
designed for 150,000 insertions
Driver and OS Compatibility: CCID compliant & PC/SC
Compatible Reader
Supports All Operating Systems:
Windows® OS, XP version and
above, Linux, Mac OS
Computer Ports: USB Type B ports
Power: External, Wall-mounted power supply 12VDC, 5W maximum
User Channel Selection Methods:
Front panel push-buttons
Operating Temp: 32° to 104° F (0° to 40° C)
Storage Temp: -4° to 140° F (-20° to 60° C)
Humidity: 0-80% RH, non-condensing
Product design life-cycle: 10 years
Warranty: 2 years

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Section 4 - Operation
Secure Multi-Domain Tempest Smart Card Reader (MDR) User Manual
Before Installation
Unpacking the Product
Before opening the product packaging, inspect the packaging
condition to assure that product was not damaged during delivery.
When opening the package, inspect that the product Tamper
Evident Labels are intact.
Where to locate the Product?
The enclosure of the product is designed for desktop or under the
table configurations. An optional Mount Kit is available.
Product must be located in a secure and well protected
environment to prevent potential attacker access.
Consider the following when deciding where to place product:
Product front panel must be visible to the user at all times.
The location of the computers in relation to the product and
the length of available cables (typically 1.8 m)
Warning: Avoid placing cables near fluorescent lights, air-
conditioning equipment, RF equipment or machines that create
electrical noise (e.g., vacuum cleaners).
Important:
1. If the unit’s enclosure appears disrupted or if all channel-
select LEDs flash continuously, please remove product
from service immediately and contact Technical Support
at:
http://www.emersonnetworkpower.com/en-
US/Support/Technical-
Support/InfrastructureManagement/Pages/default.aspx
2. Do not connect product to computing devices:
a. That include telecommunication equipment;
b. That include frame grabber video cards
c. That include special audio processing cards.

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Section 4 - Operation
Secure Multi-Domain Tempest Smart Card Reader (MDR) User Manual
Prerequisites
1. Obtain and install the applications, drivers and files of the
cryptographic software (CSP) which corresponds to your
selected smart card vendor.
2. Obtain a smart card from your selected smart card vendor.
3. Verify that your smart card setup works correctly on each
PC using a standard smart card reader prior to connecting
the MDR.
PC Modes
The MDR has a built-in association mechanism which allows the
smart card to be concurrently mapped to multiple PCs. PC Modes
determines which of the associated PCs is set as Active, while others
are set as Passive. An Active PC has full (read/write) access to the
smart card which is inserted into the MDR. A Passive PC recognizes
the smart card but has no access to it until it is made Active. At any
given time only one PC can be set as Active.
Active Mode
The smart card is inserted into the MDR.
The PC Association LED is ON.
The PC Number LED is ON.
The MDR appears under the computer’s operating system
device manager as a smart card reader.
The computer’s OS and applications have full (read/write)
access to the smart card.
Passive Mode
The smart card is inserted into the MDR.
The PC Association LED is ON.
The PC Number LED is OFF.
The MDR appears under the computer’s operating system
device manager as a smart card reader.
The computer’s OS and applications have NO access to the
smart card..
MDR Operational Modes
Operational Mode settings determines how Active/Passive PC
Modes are set. For example, when the MDR Operational Mode is
set to Manual, the user has to manually press the PC Number
Button corresponding to the PC that requires access to the smart
card.
When the MDR Operational Mode is set to dynamic, auto-
association methods are used to determine which PC will be set as
Active. For example, when the MDR operational mode is set to
Activity-Detection Auto Association, the MDR will automatically
actively associate itself to the computer which requires smart card
access based on an activity detection algorithm.
To preset which MDR Operational Mode is in use (Manual /
Auto…etc), a hardware dual in-line package (DIP) MDR has to be
configured. See the MDR configuration settings in Table 01, column
DIP MDR.

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Secure Multi-Domain Tempest Smart Card Reader (MDR) User Manual

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Section 4 - Operation
Secure Multi-Domain Tempest Smart Card Reader (MDR) User Manual

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Secure Multi-Domain Tempest Smart Card Reader (MDR) User Manual
Section 4 - Operation
Typical system installation
SC2MDST
SC4MDST

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Secure Multi-Domain Tempest Smart Card Reader (MDR) User Manual
Section 4 - Operation
Operation
One completing the initial MDR configuration steps the MDR is
ready for use allowing simultaneous usage of a single smart card
with multiple PCs.
Smart Card Removal Behavior
Removing the smart card from the MDR immediately de-associates
the MDR from all coupled PCs. As a result, smart card-aware
applications will notice the smart card absence and respond
accordingly.
For example, a Windows PC that is configured to require smart
cards for user logon may be set to lock the user’s desktop once the
smart card is removed.
Re-associating the MDR after Smart card
Removal
In order to continue using the smart card (after it’s been
removed from the MDR), the user has to insert the smart
card into the MDR and complete steps 6-9 in order to re-
associated the MDR with all the corresponding PCs.
De-associating the MDR from a Specific PC
Long pressing a PC Number Button is the equivalent of removing the
smart card only from the PC which corresponds to that button
without effecting other associated PCs. To re-associate that PC with
the MDR, press the PC Number Button to initialize the MDR (as
described in step 7).
The de-association option is useful in any case a user wants to de-
associate the MDR from a specific PC, without interfering with other
PCs which are associated with the MDR.
For example, when a user has to lock PC#1 by removing the smart
card yet remain logged-on to PC#2, or when a certain PC is not
successfully associated with the MDR and the user wants to re-
associate it.
Important Security Note:
If you are aware of potential security vulnerability while installing or
operating this product, we encourage you to contact us immediately in
one of the following ways:
Web form: http://www.emersonnetworkpower.com/en-
US/Support/Technical-Support/KVM/Pages/default.aspx
Email: [e-mail]
Tel: [phone]
Important: If the unit’s enclosure appears disrupted or if all LEDs flash
continuously, please remove product from service immediately and
contact Technical Support at
http://www.emersonnetworkpower.com/en-US/Support/Technical-
Support/KVM/Pages/default.aspx
Important: This product is equipped with always-on active anti-
tampering system. Any attempt to open the product enclosure will
activate the anti-tamper triggers and render the unit inoperable and
warranty void.

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Secure Multi-Domain Tempest Smart Card Reader (MDR) User Manual
Legal Notice
Copyright and Legal Notice
For important safety information, visit:
www.emersonnetworkpower.com/ComplianceRegulatoryInfo
Emerson, Emerson Network Power and the Emerson Network
Power logo are trademarks or service marks of Emerson Electric
Co. Avocent and the Avocent logo are trademarks or service marks
of Avocent Corporation. This document may contain confidential
and/or proprietary information of Avocent Corporation, and its
receipt or possession does not convey any right to reproduce,
disclose its contents, or to manufacture or sell anything that it may
describe. Reproduction, disclosure, or use without specific
authorization from Avocent Corporation is strictly prohibited.
©2015 Avocent Corporation. All rights reserved.
The information and specifications in this document are subject to
change without prior notice.
Images are for demonstration purposes only.