Emerson STEAMIN' HOT H-SH10-SS User manual

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InSinkErator may make improvements and/or changes in the specifications at
any time, in its sole discretion,without notice or obligation and further reserves
the right to change or discontinue models.
©2014 InSinkErator, a business unit of Emerson Electric Co. All Rights Reserved.
Steamin Hot® is a registered trademark of Emerson Electric Co.
AnswerLine® is a trademark of Emerson Electric Co.
44891 REV A
Instant Hot Water Dispenser
Owner’s Manual
Installation, Care & Use
H-SH10-SS
Pat. hppt://www.isepat.com

Unpack dispenser components.
On a firm, flat surface, carefully
straighten the copper tubing using
hands only.
a
Property Damage: Do not pinch or break copper
tubing. Do not distort the last 1 inch of tubing.
We are delighted that you have chosen the Steamin’ Hot®Instant Hot Water Dispenser
to be a part of your home. This unique appliance will save you time and effort in the kitchen,
and you’ll enjoy discovering new uses for it each day. That’s exactly why millions of people are
now using an Steamin’ Hot Instant Hot Water Dispenser.
We are confident that by following our step-by-step instructions, you’ll soon be enjoying the
convenience of instant hot water.
For your satisfaction and safety, read all instructions, cautions and warnings before installing or using this
instant hot water dispenser.
This particular unit is not intended for commercial use.
Make sure that all electrical wiring and connections conform to local codes.
A standard 115-volt grounded electrical outlet is required under the sink for the dispenser’s electrical power.
The wall outlet powering your dispenser must have power supplied to it continuously.
This outlet must be fused and should not be controlled by the same wall switch that operates the disposer,
unless you have a SinkTop Switch™from InSinkErator®.
Faucet must be installed such that the outlet opening is greater than 1" above the overflow rim of the sink.
It is recommended that a dedicated control valve be installed on the cold water line supplying water to this system.
If you suspect elevated levels of chlorine in your water, or your water has a rusty appearance before the
installation of this unit, it is recommended to use our water filtration system.
This product contains stainless steel. The manufacturer cannot guarantee against rusty water because of the
number of factors that are involved beyond the manufacturer’s control. However, the sudden appearance of rusty
water discharged from the hot water dispenser may indicate the need for service or replacement of this product.
The use of a water filter should NOT result in the water pressure to drop below 30 psi (207kPa). If it does, this
will prevent your unit from operating properly.
Moving parts inside the tank causing a rattling noise is normal.
WHAT YOU SHOULD KNOW BEFORE YOU BEGIN
n Phillips and flat blade screwdrivers
n Pencil
n Tape measure
n Level
Equipment You May Need:
Equipment Required:
n Drill
n T-fitting
n Dedicated control valve
n Adjustable wrench
n Phillips and flat blade screwdrivers
n Pencil
n Tape Measure / Ruler
n Level
Anchors for drywall
Hole saw
Basin wrench
Hole punch
If you intend to use the sprayer hole in your sink for your dispenser, you may need a basin wrench
and a 1/8"plug or a 1/4"cap (not supplied) for the faucet spray hose line. See Step 1-B.
If you need to cut a mounting hole in your stainless steel sink, you may need a 1-1/4" – 1-1/2" hole
saw made for cutting stainless steel or a hole punch. Consult a professional if you are drilling into a
surface other than stainless steel.
WHAT YOU NEED TO GET STARTED
HOW TO USE THIS INSTRUCTION MANUAL
These instructions are separated into main sections, indicated by numbers, and
subsections, indicated by capital letters. The manual is setup this way to allow you to
take a break at any point after completing a section or subsection without affecting
the installation process.
What you’ll see in the
instruction manual:
1
2
Provides a step-by-step narrative describing the installation step, with check boxes
that can be marked as you progress through the installation.
Contains simple illustrations that provide visual instruction to support the narrative.
IMPORTANT SAFETY MESSAGES that will require your attention during the step.
1
2
3
OVERVIEW OF A
COMPLETED SETUP
3
2
Warning indicates a hazardous situation, which, if not avoided, could result in death or
serious injury.
Caution indicates a hazardous situation which, if not avoided, could result in
minor or moderate injury.
Notice is used to address practices not related to personal injury.
NOTICE
NOTICE
NOTICE
NOTICE
3

COMPONENTS IN THIS PACKAGE
The wall outlet for your dispenser must have power supplied to it continuously
and must be fused. It should not be controlled by the same wall switch
that operates your disposer, unless using an InSinkErator SinkTop Switch™.
PREPARATION
START HERE
Identify locations for the dispenser
faucet, tank and filter (if applicable).
Check to make sure counter is 2"
thick or less.
Make sure there is a grounded
electrical outlet under the sink.
Turn off water supply.
If using the sink sprayer hose hole,
remove nut that connects sprayer
hose at bottom of faucet.
Using adjustable wrench, remove
nut connecting sprayer washer
flange in sprayer hole.
Plug hose opening with either a 1/8"
plug or a 1/4"cap (not supplied).
1a
b
If you have to drill through sink or
countertop, you may need to rent or
purchase the appropriate tools.
Consult a professional before drilling into
a surface other than stainless steel.
cWhat if you don’t have a sprayer hole
or don’t want to use it?
Many homeowners replace the
soap dispenser in their sink with an
instant hot water dispenser.
If drilling a hole into a stainless steel
sink or counter top, you can cut a
mounting hole for the dispenser with
a hole saw for stainless steel, or you
can use a hole punch.
2"
2"
1-1⁄4” – 1-1⁄2”
Required minimum from
center of hole to wall
Maximum counter thickness is
Required Hole Size
H-SH10-SS
Semi-Circular
Mounting Plate Rubber Washer Plastic Spacer 3/4" Screws (2) Tank
Long Nut
5
4
Property Damage: Do not pinch or break copper
tubing. Do not distort the last 1 inch of tubing.
2Unpack dispenser components.
On a firm, flat surface, carefully
straighten the copper tubing using
hands only.
Feed tubes down the hole in
the sink or countertop until the
base is at rest on the sink or
countertop surface.
From under the sink, place the
rubber washer, plastic spacer and
semi-circular mounting plate onto
the threaded stud.
Place long nut onto the threaded
stud. Make sure faucet head is
at the desired angle. Tighten the
long nut until snug, while ensuring
the semi-circular mounting plate
extends beyond the sink hole.
Do not over tighten long nut. May cause
damage to faucet.
For sinks thicker than 1" the plastic spacer
is not required
An assistant may be needed to hold
the dispenser head in place
while securing the dispenser.
INSTALLING THE FAUCET
b
a
c
NOTICE

aSelect a spot under the sink to
mount tank vertically within reach
of both plumbing and electrical
connections. The tank should be
within 16"or less of faucet water
lines and within 30"or less of a
standard grounded outlet.
While holding tank in place on
the spot selected for installation,
use a pencil to mark locations for
2 hanging screws.
Property Damage: Tank must be located
within 16"of faucet and within 30"or less
of a standard grounded outlet. DO NOT
extend plumbing or electrical lines.
3
Tank must be
mounted level
to ensure
proper operation.
Mount tank vertically in an area that allows
clearance on the underside of the tank for
drainage, if necessary.
DO NOT over tighten screws.
Pre-drill 1/8"pilot holes at marks.
Turn screws into pre-drilled holes,
leaving 1/4"exposed.
Hang the tank on the screws.
Tighten the screws with only
1/2 turn clockwise.
bScrews provided are for use in wood
studs or cabinets only. Use wall anchors
(not supplied) for installation into drywall.
Leave 1/4"for
hanging tank.
Without depressing the gray button,
place the snap-connect fitting at
the end of the blue 1/4" tube onto
the left fitting on the tank, pushing
until it clicks into place. (1)
Slip the flexible white 7/16"tube
over barbed steel fitting and slide
down approximately 1/2". (2)
Slip the clear 5/16"tube over the
smooth plastic fitting and slide down
approximately 1/2". (3)
Visually check for pinched or
crimped tubes.
4a
Property Damage: Pinched or blocked water
lines may cause damage to the dispenser tank.
Check to make sure tubes are connected
properly and are pushed down as far as possible. Hose clamps are not needed for any
of the connections.
MOUNTING THE TANK
CONNECTING FAUCET TO TANK
Property Damage: Join remaining tube
to cold water supply only.
Turn on the cold water supply.
Depress the dispenser’s hot button
and hold it until water flows from the
spout (approximately 1 to
2 minutes).
Run the water for at least 2 minutes
to flush lines.
6
5Install a T-fitting (not included) onto
the cold water supply line.
Install dedicated water control
valve with 1/4"compression fitting
(not included).
At the end of the copper 1/4"tube,
slide the brass nut and ferrule provided
with the control valve over the tube.
Insert the copper tube into the 1/4"
compression fitting and tighten.
FINAL WATER CONNECTION
FILL TANK & THEN CONNECT POWER
a
aBrass
Nut Ferrule
1/4"
Copper
Tube
Scalding Hazard: The faucet dispenses
near-boiling (200ºF) water which can
instantly cause scalds or burns. Use care
when operating this appliance.
Check all connections to ensure they
are tight and that there are no leaks.
Plug in instant hot water tank.
Water will be cold at first.
Allow 12-15 minutes for water to reach
target temperature.
Gurgling or hissing is normal during the
initial heating cycle.
Electric Shock Hazard: A standard grounded
outlet within 30" of the dispenser is required
under the sink. Do not use an extension
cord set with the dispenser.
b
7
6
(1) (2) (3)
12
3
NOTICE
NOTICE
NOTICE

9
8
Electric Shock Hazard: Using an ungrounded or improperly connected
appliance can result in serious injury or death from electrical shock.
Property Damage: To avoid water damage, replace any loose or split tubing.
Periodically inspect the unit for any signs of leakage and immediately remove from
service any unit suspected of leaking.
Personal Injury: This tank is a non-pressurized tank. DO NOT modify this system.
DO NOT close vent tube or connect other type dispensers or valves to the tank. Use
only the InSinkErator dispenser faucet supplied. Use only parts provided. Contact an
authorized InSinkErator Service agent for repairs or replacement components.
This appliance must be grounded. This instant hot water dispenser is equipped with a cord that has a
grounding conductor and a grounding pin. The plug must be connected to an appropriate outlet that is properly
installed and grounded in accordance with all local codes and ordinances. Do not modify the plug provided
with the appliance – if it will not fit the outlet, have a proper outlet installed by a qualified electrician. Check
with a qualified electrician or serviceman if you are in doubt as to whether the instant hot water dispenser is
properly grounded.
Fire Hazard: To minimize possibility of fire, DO NOT store flammable items such as
rags, paper or aerosol cans near the tank. DO NOT store or use gasoline or other
flammable vapors and liquids in the vicinity of this or any other appliance.
Leak Hazard: Regularly inspect dispenser and plumbing fittings for leaks, which can
cause property damage and/or could result in personal injury.
An instant hot water dispenser, like any water heater, has a limited life and will eventually
fail. To avoid possible property damage and personal injury, this instant hot water dispenser
should be regularly examined for leakage and/or corrosion and replaced when necessary.
A drain pan, plumbed to an appropriate drain or outfitted with a leak detector, should be
used in those applications where any leakage could cause property damage. To check
for corrosion, examine the appearance of the dispensed water in a clear glass once every
three (3) months. If there is any discoloration or rusty appearance, unplug and drain unit as
described in the Seasonal Storage/Drainage section on page 13of this manual. If the water
discoloration remains after draining and refilling unit, discontinue use and contact an
authorized InSinkErator service agent.
NOTICE
NOTICE
NOTICE
NOTICE
NOTICE
IMPORTANT SAFETY INSTRUCTIONS
H-SH10-SS: 1-year warranty
IN-HOME FULL SERVICE LIMITED WARRANTY
This limited warranty is provided by InSinkErator, a business unit of Emerson Electric Co., (“InSinkErator” or “Manufacturer” or
“we” or “our” or “us”) to the original consumer owner of the InSinkErator product with which this limited warranty is provided
(the “InSinkErator Product”), and any subsequent owner of the residence in which the InSinkErator Product was originally installed
(“Customer” or “you” or “your”).
InSinkErator warrants to Customer that your InSinkErator Product will be free from defects in materials and workmanship, subject
to the exclusions described below, for the “Warranty Period”, commencing on the later of: (a) the date your InSinkErator Product is
originally installed, (b) the date of purchase, or (c) the date of manufacture as identified by your InSinkErator Product serial number.
You will be required to show written documentation supporting (a) or (b). If you are unable to provide documentation supporting either
(a) or (b), the Warranty Period commencement date will be determined by Manufacturer, in its sole and absolute discretion, based upon
your InSinkErator Product serial number.
Permitted Uses
You may use your InSinkErator Product hot/cold water tank and filter system in combination with any genuine InSinkErator Product
instant hot water dispensers and component parts and/or Authorized OEM Products. “Authorized OEM Products” mean those hot
or hot/cold water dispensers and component parts that have been manufactured by an authorized InSinkErator original equipment
manufacturer (“Authorized OEM”) and which have documentation expressly stating that such Authorized OEM Products are compatible
with the InSinkErator Product(s). Authorized OEMs may change from time to time. A list of Authorized OEMs is available to you upon
request or at: www.insinkerator.com/oem. Use of your InSinkErator Product in combination with any products other than Authorized
OEM Products will void this warranty.
What is Covered
This limited warranty covers defects in materials or workmanship, subject to the exclusions below, in InSinkErator Products used by
a consumer Customer for residential use only, and includes all replacement parts and labor costs. YOUR SOLE AND EXCLUSIVE
REMEDY UNDER THIS LIMITED WARRANTY SHALL BE LIMITED TO REPAIR OR REPLACEMENT OF THE INSINKERATOR
PRODUCT, PROVIDED THAT IF WE DETERMINE IN OUR SOLE DISCRETION THAT NEITHER REMEDY IS PRACTICABLE, WE
MAY PROVIDE YOU A REFUND OF YOUR PURCHASE PRICE OR A CREDIT TOWARDS ANOTHER INSINKERATOR PRODUCT.
What is not Covered
This limited warranty does not extend to and expressly excludes:
• Losses or damages or the inability to operate your InSinkErator Product resulting from conditions beyond the Manufacturer’s
control including, without limitation, accident, alteration, misuse, abuse, neglect, negligence (other than Manufacturer’s), failure to
install, maintain, assemble, or mount the InSinkErator Product in accordance with Manufacturer’s instructions or local electrical and
plumbing codes.
• Wear and tear expected to occur during the normal course of use, including without limitation, cosmetic rust, scratches, dents or
comparable and reasonably expected losses or damages.
• Losses or damages caused by any product or component part used with the InSinkErator Products, including both Authorized OEM
Products and other products and components.
In addition to the above exclusions, this warranty does not apply to InSinkErator Products installed in a commercial or
industrial application.
No Other Express Warranty Applies
This limited warranty is the sole and exclusive warranty provided to the Customer identified above. No other express warranty, written
or verbal, applies. No employee, agent, dealer, or other person is authorized to alter this limited warranty or make any other warranty
on behalf of Manufacturer. The terms of this limited warranty shall not be modified by the Manufacturer, the original owner, or their
respective successors or assigns.
What we will do to Correct Problems
If your InSinkErator Product does not operate in accordance with the documentation provided to you, or you have questions
concerning your InSinkErator Product or how to determine when service is needed, please call the toll free InSinkErator AnswerLine®
at 1 [phone], or visit our website at www.insinkerator.com. You may also notify us at: InSinkErator Service Center,
4700 21st Street, Racine, Wisconsin 53406 USA.
The following information must be provided as part of your warranty claim: your name, address, phone number, your InSinkErator
Product model and serial number, and if necessary, upon request, written confirmation of either: (a) the date shown on your installation
receipt, or (b) the date shown on your purchase receipt.
Manufacturer or its authorized service representative will determine, in its sole and absolute discretion, if your InSinkErator Product
is covered under this warranty. You will be given the contact information for your closest authorized InSinkErator Service Center.
Please contact your InSinkErator Service Center directly to receive in home warranty repair or replacement service. Only an authorized
InSinkErator service representative may provide warranty service. InSinkErator is not responsible for warranty claims arising from work
performed on your InSinkErator Product by anyone other than an authorized InSinkErator service representative.
If a covered claim is made during the Warranty Period, Manufacturer will, through its authorized service representative, either repair or
replace your InSinkErator Product. Cost of replacement parts or a new InSinkErator Product, and cost of labor for repair or installation
of the replacement InSinkErator Product are provided at no cost to you. Repair or replacement shall be determined by Manufacturer or
its authorized service representative in their sole discretion. All repair and replacement services will be provided to you at your home.
If Manufacturer determines that your InSinkErator Product must be replaced rather than repaired, the warranty on the replacement
InSinkErator Product will be limited to the unexpired term remaining in the original Warranty Period.
This instant hot water dispenser is covered by Manufacturer’s limited warranty. This limited warranty is void if you attempt to repair the
InSinkErator Product. For service information, please visit www.insinkerator.com or call, toll free, 1-800-558-5700.
Limitation of Liability
TO THE EXTENT PERMITTED BY LAW, IN NO EVENT SHALL MANUFACTURER OR ITS AUTHORIZED SERVICE REPRESENTATIVES BE
LIABLE FOR ANY INCIDENTAL, SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES, INCLUDING ANY ECONOMIC LOSS, WHETHER
RESULTING FROM NONPERFORMANCE, USE, MISUSE OR INABILITY TO USE THE INSINKERATOR PRODUCT OR THE MANUFACTURER’S
OR ITS AUTHORIZED SERVICE REPRESENTATIVE’S NEGLIGENCE. MANUFACTURER SHALL NOT BE LIABLE FOR DAMAGES CAUSED BY
DELAY IN PERFORMANCE AND IN NO EVENT, REGARDLESS OF THE FORM OF THE CLAIM OR CAUSE OF ACTION (WHETHER BASED IN
CONTRACT, INFRINGEMENT, NEGLIGENCE, STRICT LIABILITY, OTHER TORT OR OTHERWISE), SHALL MANUFACTURER’S LIABILITY TO
YOU EXCEED THE PRICE PAID BY THE ORIGINAL OWNER FOR THE INSINKERATOR PRODUCT.
The term “consequential damages” shall include, but not be limited to, loss of anticipated profits, business interruption, loss of use or
revenue, cost of capital or loss or damage to property or equipment.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to
you. This limited warranty gives you specific legal rights and you may also have other rights which vary from state to state.

Electric Shock Hazard: To prevent electrical shock, disconnect power before
servicing unit. Use only a properly grounded and polarized electric outlet.
CARE AND USE
ADJUSTING THE THERMOSTAT
PROPERTY DAMAGE
SEASONAL STORAGE/DRAINAGE
approx. 200°
PERSONAL INJURY
Scalding Hazard: Do not allow
water to boil. May result in
severe burns.
CLEANING THE FAUCET AND TANK
Only use mild cleaners to clean the
faucet and plastic components.
Cleaners with acids, abrasives,
alkaline or organic solvents will result in
deterioration of the plastic components and
void the warranty.
Regularly inspect the unit for any signs
of leakage. If there are signs of water
damage, immediately remove the unit
from service.
To avoid water damage from leakage,
replace all cut, loose or split tubing.
A drain pan, plumbed to an appropriate
drain or outfitted with a leak detector,
should be used in those applications
where any leakage could cause
property damage.
Anytime the instant hot water dispenser is not used
for extended periods of time, unplug and drain unit.
If it is below freezing you will need to unplug the unit
and drain it.
Disconnect power from unit (unplug unit).
Push hot water dispenser faucet button
and allow water to flow until it is cool.
Shut the cold water supply off at the valve.
Disconnect tubes from the tank.
Unhook tank from wall.
Hold tank upside down and drain the
water into the sink.
Towel dry any water drippings from
tank area.
Reinstall tank to wall and reconnect tubes.
Remove and discard filter cartridge,
if applicable.
To put back into working order, install
new filter cartridge (if applicable) and
turn on cold water supply at valve. Push
the hot water dispenser faucet button
and hold until water flows from the spout.
Reconnect the electrical cord. (Refer to
Page 7, Step 6B)
Regularly check for signs of corrosion
by examining the appearance of the
dispensed water.
If there is any discoloration or rusty
appearance, unplug and drain unit
as described in the Seasonal
Storage/Drainage section on this
page of the manual.
If the water discoloration remains after
draining and refilling unit, discontinue
use and contact an authorized
InSinkErator service agent.
For fresher tasting water, add filtration to
your instant hot water dispenser system.
InSinkErator offers the only water filtration
system designed specifically for instant
hot water dispensers. For more information,
visit www.insinkerator.com.
WHAT TO DO
Water and steam
spits forcefully
from spout without
turning on the
dispenser faucet.
Water is not hot.
• Unit is boiling.
May be normal during initial setup.
• The unit is unplugged.
• The electric outlet is inoperative.
• Activate faucet lever to release some water from
the tank.
• Adjust water temperature using dial on tank front.
Remember that at higher altitudes, water boils
at lower temperatures.
• Make sure the unit is connected to a properly
grounded electric outlet.
• Make sure the circuit breaker or fuses are
functioning properly.
• Check that the outlet is not switched off.
Water is too hot
or not hot enough.
• Thermostat is not adjusted to
your needs.
• Adjust the thermostat slowly, then activate faucet
lever for 20 seconds to bring in fresh water to be
heated at the new setting. Allow 5-7 minutes for
water to reach new temperature.
Water comes out the
vent instead of spout.
• Outlet tube is blocked.
Water is dripping
from the spout/vent
intermittently.
• The expansion chamber isn’t
draining properly due to low
water pressure.
• The spout is blocked.
• Unplug the unit. If the dripping doesn’t stop after
a few minutes, check the supply valve to ensure
that is fully open and there are no obstructions in
the water line reducing the pressure below 30 psi
(i.e., a poorly mounted saddle valve, a clogged water
filter, or a partially opened shut-off valve).
• Unscrew spout end piece and clean out any debris.
Water is dripping
from the spout/vent
constantly.
• Debris in the water line may be
in the faucet valve seat causing
a slow water leak.
• Unscrew spout end piece and clean out any debris.
• Activate faucet button 7-10 times to flush faucet & lines.
Divided stream. • Debris in the end piece. • Unscrew spout end piece and clean out any debris.
PROBLEM POSSIBLE CAUSE
If you are still experiencing trouble call the AnswerLine®1-800-558-5700.
Please read Troubleshooting Guide and/or visit
www.insinkerator.com before calling AnswerLine®
Water discoloration/
rusty appearance.
• Corrosion of unit.
TROUBLESHOOTING
Factory temperature pre-set
is approximately 200˚F.
Adjust the thermostat
slowly, turning the dial
clockwise to increase
temperature or counter
clockwise to decrease
temperature, then activate faucet button
for 20 seconds to bring in fresh water
to be heated at the new setting. Allow
5-7 minutes for water to reach new
temperature.
To reset the thermostat to 200°, turn the indicator
two notches to the right of vertical.
11
10
• Check that outlet tube is not kinked, twisted or pinched.
• Unscrew spout end piece and clean out any debris.
• Unplug and drain unit as described in the Seasonal
Storage/Drainage Section on page 10of this manual.
If the water discoloration remains after draining
and refilling unit, discontinue use and contact an
authorized InSinkErator service agent.