Mounting the Enable-IT 828A Ethernet Extender Units!
The Enable-IT 828A extended Ethernet solution is designed for quick wall mounting. Choose
a location to mount each of the Enable-IT 828A’s where the maximum distance does not
exceed 400ft or 120m from the end devices.
When wall-mounting the Enable-IT 828A unit it is recommended that you use the appropriate
screw anchors for your mounting surface. If mounting on existing plywood use wood screws;
if mounting onto drywall or sheetrock, use plastic drywall anchors to secure your installation.
TECHNICAL SUPPORT
Enable-IT, Inc.’s Customer Care Team support is available directly to customers and distributors. All
support requests are processed through the online support portal. This allows us to provide
assigned support ticket numbers in order to bring closure to any technical issues.
Online Technical Services
The Enable-IT Support Portal is available 24/7 to open a ticket or check the status of one. Please
use this support website as your first source for help as it contains an on-line knowledge base of
articles, documentation, FAQ's and other problem-solving resources. This web-based support
resource provides the quickest solution to the most common technical support issues.
World Wide Web Site
http://support.enableit.com
Returning Products for Warranty Repair
Enable-IT, Inc. warrants to the original purchaser of the Product ("you" or the "End User") that, for a
limited lifetime warranty commencing on the date the Product was purchased (the "Warranty
Period"), the Product will be substantially free from defects in materials and workmanship under
normal use and conditions. Electrical, physical abuse or water damage is not covered under
this warranty, extended warranties or Advanced Replacement Program (AREP).
In order to obtain an authorized RMA approval, the End User must complete the required
information online located at http://support.enableit.com. If you have questions or difficulty
completing this information you may contact the Customer Care Team at 888-309-0910 between
the hours of 8:00 a.m. and 5:00 p.m. PT.
Please ship Authorized RMAs to:
RMA Warranty Repair Processing Facility
16600 Harbor Blvd, Suites H & I
Fountain Valley, CA 92708-1363
Returning Products for Refund
Enable-IT, Inc. offers a generous 45-Day refund on a single Ethernet Extender Kit only, and is
subject to a 15% Restocking Fee. Shipments without a valid or authorized RMA number, or
sent to our corporate Las Vegas address, can be refused and / or billed for additional
shipping.