Enable-it 8916 User manual

A l l R i g h t s R e s e r v e d 1 9 9 7 - 2 0 0 8 E

N A B L E

-I T

-P r o p r i e t a r y a n d C o n f i d e n t i a l

Enable-IT 8916

1-Pair Long Reach Ethernet

Installation Manual



P a g e 2 o f 1 5

may be reproduced in any form or by any means or used to make any derivative work (such

as translation, transformation, or adaptation) without written permission from Enable-IT, Inc.

Enable-IT, Inc reserves the right to revise this documentation and to make changes in

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notification of such revision or change.

Enable-IT, Inc provides this documentation without warranty, term, or condition of any kind,

either implied or expressed, including, but not limited to, the implied warranties, terms or

conditions of merchantability, satisfactory quality, and fitness for a particular purpose.

Enable-IT, Inc may make improvements or changes in the product(s) and/or the

program(s) described in this documentation at any time.

If there is any software on removable media described in this documentation, it is furnished

under a license agreement included with the product as a separate document, in the hard

copy documentation. If you are unable to locate a copy, please contact Enable-IT, Inc and a

copy will be provided to you.

UNITED STATES GOVERNMENT LEGEND

If you are a United States government agency, then this documentation and the software

describedhereinareprovidedtoyousubjecttothefollowing:

All technical data and computer software are commercial in nature and developed solely at

private expense. Software is delivered as "Commercial Computer Software" as defined in

DFARS 252.227-7014 (June 1995) or as a "commercial item" as defined in FAR 2.101 (a)

and as such is provided with only such rights as are provided in Enable-IT, Inc's standard

commercial license for the Software.

Technical data is provided with limited rights only as provided in DFAR 252.227-7015 (Nov

1995) or FAR 52.227-14 (June 1987), whichever is applicable. You agree not to remove or

deface any portion of any legend provided on any licensed program or documentation

contained in, or delivered to you in conjunction with, this User Guide.

Unless otherwise indicated, Enable-IT, Inc registered trademarks are registered in the

United States and may or may not be registered in other countries

P a g e 3 o f 1 5

CONTENTS

ABOUT THIS GUIDE 4

1 INTRODUCING THE ENABLE-IT8916 LRE CONCENTRATOR 5

About the 8916 LRE Concentrator 5

Key Benefits 6

Summary of Features 6

Typical Applications 7

2 INSTALLING THE ENABLE-IT8916 LRE CONCENTRATOR 8

Site Plan – Installation Design Considerations 8

Unpacking the 8916 LRE Concentrator 8

Performing the On-Site Installation 9

Mounting the 8916 LRE Concentrators 9

A TECHNICAL SUPPORT

Online Technical Services 10

World Wide Web Site 10

Returning Products for Repair 10

BEnable-IT Inc. LIMITED WARRANTY 10

P a g e 4 o f 1 5

ABOUT THIS GUIDE

This guide provides all the information needed to install and use the Enable-IT

8916 LRE Concentrator. This guide is intended for use by technicians who are

responsible for installing and setting up network equipment. Consequently, it is

assumed that the installer has a basic working knowledge of LANs (Local Area

Networks) and voice telecom wiring.

If the information in the release notes that are shipped with your product differs

from the information in this guide, follow the instructions in the release notes.

Most user guides and release notes are available in Adobe Acrobat

Reader Portable Document Format (PDF) or HTML on the Enable-IT World Wide

Web site:

http://www.ethernetextender.com/manuals/8916 Manual.pdf

P a g e 5 o f 1 5

INTRODUCING THE 8916 LRE CONCENTRATOR

Congratulations on purchasing the Enable-IT’s 8916 LRE Concentrator — the simplest

method to stretch your broadband solutions for in-building deployment in commercial

office buildings, hotels, and multi-tenant residential units.

The 8916 LRE Concentrator offers the Lowest Cost Solution in a simple design for rapid

install using existing 1 pair Telco wiring.

This chapter contains introductory information about The 8916 LRE Concentrator and

how it can be used in your network with the Enable-IT 8910 LRE CPE. It covers the

following topics:

•About the 8916 LRE Concentrator

•Key Benefits of the 8916 / 8910 solution

•Summary of Features

•Typical Applications

About the 8916 LRE Concentrator

The 8916 LRE Concentrator is a very cost effective solution for providing high speed

data and voice services over existing telephone wiring for commercial and hospitality

environments.

In many office buildings, preferred network access is a dedicated Ethernet line,

howeverEthernetovertwistedpairwiringhasitsdistancelimitationsofjust325ft. In

order to drive Ethernet signal further, one would have to add repeaters to each

segmentof325fttwistedpaircabling;thisisofteninsufficientandtocostlyinmulti-

storybuildings.Fortunately,theEnable-IT8916LREcanpushthereachofEthernet

to more than (15) fifteen times the typical Ethernet distance over a 1-pair Telco

wiringinfrastructurealongwithanactivevoicelinetoa8910LRECPE.

A simple design methodology would be to think of the 8916 extending a standard

Ethernet line up to 7,500’ (1,829m) and can also include a PABX voice line

simultaneously.

To increase the durability and extended use of the product providing maximum future

technology protection, 8916 LRE Concentrator meets the challenge of modern switched

LANs and allows you to add features and capacity as your network expands. The

Enable-IT 8916 LRE Concentrator has been tested to provide full duplex transport up to

13MB/s over CAT2, and up to 50MB/s over CAT3 and up to 80MB/s over CAT5e

cabling. Users will see a full 100MB link on their connected laptop of other LAN

equipment.

U n i t M o d e l

W i r i n g

M i n D a t a R a t e

M a x . D i s t a n c e

8916

(1)pairCAT2uptoCAT5e

13MbpsFD

4,000ft/1,220m

(1)pairCAT2uptoCAT5e

1.5MbpsFD

7,500ft/2,286m

P a g e 6 o f 1 5

Key Benefits

The following list identifies the 8916 LRE Concentrator key benefits.

•Dramatic cost reduction over any competing technology.

•Broadband technology that delivers in-building Ethernet access over 1 pair of

existing Category 2 up to Category 5e wiring up to 7,500’, whether spare or

actively in use for analog or digital voice. This means no new wiring is required.

•Provides one scalable infrastructure for Internet access, POTS, VoIP, video, and

virtual private networking.

•Rapid installation with small box profile, no programming and no firmware to

upgrade.

•Low profile box with POTS line and single 10/100MB Ethernet port.

Summary of Features

The Enable-8916 LRE Concentrator has the following hardware features:

•1 (16) port LRE Concentrator with 4 port 100MB uplinks

•Rapid Telco style installation – no programming required

•Supports digital VoD channels

•Drives Ethernet 10/100 Mbps full-duplex service delivery up to 7,500ft / 2,200m

•Network Equipment independence – Transparent to protocols/applications/MAC

•Maintains lifeline POTS

Specifications: Functionality:

Power Indicator Data Rates 10/100Mbps Full Duplex

10/100Mbps Link status/Activity 25Mbps throughput up to4,000ft

Full Duplex/Half Duplex status/Collisions 1.5Mbps throughput up to7,500ft

VDSL Link Status/Activity Protocol independent

Dimensions:

Height: 1" (25mm)

Depth:15" (381mm)

Width: 17.5” (444.5mm)

Interfaces Environment

(1) RJ-45 Console Port Operating temp: 0° to 50°C/32° - 122°F

(16) RJ-11 POTS input Storage temp: -25° to 60°C/-13° - 140°F

(16) RJ-11 10/100MB LAN Auto negotiate Humidity 5% to 95%, non-condensing

P a g e 7 o f 1 5

Typical Applications

Enable-IT 8916 LRE Concentrators are usually installed into telephone wiring

infrastructures where extension of backbone services is required and expensive fiber

options are prohibitive. The 8916 LRE Concentrators allow a standard Ethernet

segment to be deployed quickly over existing 1 pair Telco Copper Wiring in combination

with existing POTS voice signals.

Installers have the convenience of a 10/100Mbps LAN Ethernet unit for peace of mind

connectivity and no CPE maintenance. Rapid installation allows for minimal interruption

and the Broadband technology allows for investment protection up to 10 -15 years with

no firmware or replacement issues. Bandwidth can be scaled according to the

Broadband Access Provider needs. The 8916 LRE Concentrator is a passive device so

interruption of Internet service does not affect POTS services. Carriers and Access

Providers can came and go, but the 8916 LRE Concentrator technologies continue to

provide lasting value such as the other utilities like Water, gas and electricity.

The Enable-8916 LRE Concentrator is suited for the following key environments:

•Commercial Buildings (Multi-Tenant Units)

•Business Parks (Multi-Tenant Units)

•Apartments (Multi-Residential Units)

•Hotels (Multi-Hospitality Units)

•Business Suites (Multi-Hospitality Units)

•School Campuses (University, K-12)

•College Housing (Multi-Residential Units)

P a g e 8 o f 1 5

INSTALLING THE 8916 LRE CONCENTRATORS

The 8916 Rackmount Long Reach Ethernet Concentrator is a simple to install and

deploy Long Reach Ethernet solution. The 8916 supports up to (16) 8910 Long Reach

Ethernet CPE units. Each 8910 LRE CPE has a maximum distance restriction of 7,500ft

or 2,200m over Category 2 or better Telco wiring from the 8916 LRE Concentrator.

This section describes the recommended installation process for the 8916 Rackmount

Long Reach Ethernet Concentrator and 8910 LRE CPE units. It covers the following

topics:

•Installation Design Considerations

•Unpacking the 8916 LRE Concentrator

•Performing the 8916 LRE Concentrator Installation

Installation Design Considerations

The planning process should involve a site walkthrough and discovery survey. Electrical

Cable measurement tools are the most reliable method to determine the longest run of

hidden wiring. Also the discovery should include several in-room wiring inspections to

document where the main line enters the room and how the other in-room telephone

jacks are connected and the type of wiring used for extensions.

Document your findings to use in planning your installation and resource planning.

Key points to remember in the Site Survey.

•8910 LRE CPE unit distance limitation of 7,500ft over CAT 2 or better Telco

wiring from the 8916 Concentrator.

•1 Pair Telco wiring or greater from the 8916 to each 8910 location.

•Location of main point of entry in the room for the first telephone wallplate.

•Location of the 8916 Concentrator is recommend in a 19-inch standard rack or

cabinet with fan, grounded power and proper ventilation

•8916 Concentrator can operate over active phone lines or spare unused lines

running to each respective 8910 LRE CPE location.

Unpacking the 8916 LRE Concentrator

Carefully remove the 8916 LRE Concentrator form the packing box including the

provided cabling, rack mount hardware and manual.

Verify that the items listed below are present. Make sure that the equipment supplied

matches what you ordered. If any items are missing or damaged, please contact Enable-

IT or your distributor for assistance.

•(1) 8916 LRE Concentrator

•(1) 8916 Rackmount kit with 6 screws

•(1) Country specific power cord

•(1) Console terminal cable

P a g e 9 o f 1 5

Installing the 8916 Rackmount LRE Concentrator

Carefully attach the rackmount hardware to the 8916 chassis and rackmount into your

space selected. Cable the power adapter into the rear of the 8916 chassis, but do not

switch on. Attach a separate ground wire if applicable or desired. In some instances the

rack maybe grounded already and the mounting of the chassis into it will provide

sufficient grounding.

We highly recommend testing (1) 8910 LRE CPE on each port of the 8916 LRE

concentrator prior to installing the 8910 in each room. To do this, simply use the

provided telephone patch cord to connect the 8916 to the 8916.

Priortoperformingaremotelinkinstall,testyoursetupandequipment.

Connect your LAN to the Ethernet port (Uplink A) of the primary 8916 unit and

providedcountryspecificpowercord.

You will need to assign an static IP address to the 8916 Concentrator with

corresponding, IP subnet and gateway IP address. To accomplish this you will

needaserialconsole. Bydefaultthe8916shipswitha192.168.0.1IPaddress.

To log into and configure the 8916 concentrator you will need a serial terminal

console. Insert the provided Console cable into the RJ-45 Console port on the front

of the 8916 Concentrator. The settings for a serial connection are as follows:

Protocol: Serial, Baud rate: 115,200, Data bits: 8, Parity: none, Stop bit: 1, Flow

Control: none. Telnet (Serial over IP console) can be enabled for a LAN based

serial connection once you set the IP address of the 8916. Power on the 8916

concentrator and using the serial console you can proceed to logon.

DefaultUsername:root DefaultPassword:enableit

Select 1 – ForSystemsSetup,SelectN– Network/ProtocolConfigurations,Select

2tosettheIPaddress,3forsubnetand4forgateway,SelectAtoapplychanges.

Esc key will back up 1 menu tree. Esc to you reach the root menu and select

logoff. All other settings should be left alone and are pre-configured for proper

operation.

Unpackafew8910CPEunitsandusingtheprovidedtelephonepatchcordineach

8910CPEkit,connecteachendof thecord into the Line porton theback ofthe

8916 concentrator and back of the 8910 CPE. Connect a laptop to the Ethernet

portof the 8910 CPE and poweron the8910 CPE. Poweronall equipmentand

test your connectivity and throughput. The Power, Activity and Link lights will

initiallycomeon. After theSynclightilluminatesgreen yourunits are insyncand

connectivityisestablished.

L I N E P o r t s R J -1 1

L I N E P o r t R J -1 1

P i n s 3 & 4 ( c e n t e r 2 )

1-P a i r o f w i r i n g ( t w i s t e d P a i r o r t e l e p h o n e ) s t r a i g h t t h r o u g h

i r

L A N – C o n n e c t t o y o u r e q u i p m e n t

P o r t A – C o n n e c t t o y o u r L A N

P a g e 1 0 o f 1 5

IftheAlarmlightilluminatesred,thenthewiringbetweenthe8910CPEand8916

concentrator is not able to provide synchronization between each end. Items to

checkarereversedwirebetweenthe8910and8916,firmconnectionoftelephone

patchcordinthe8910CPEandpowerappliedandeach8910CPEswitchedon. A

DSL filter can clean up any noise on the line that may affect the data loosing

connection(REDAlarmlight)fromtimetotime.

Once you have tested all (16) ports of the 8916 for connectivity, you can begin the

remote installation of the 8910 LRE CPE’s. Locate them to a permanent location

such as desktop mounted under the desk). Insert the telephone patch cord into the

LINE port on the back of the 8910 CPE and the other end into the wallplate

connectedtoyourtelephonewiring.Attachtheprovidedwallpoweradaptertothe

electricaloutletandthe8910CPE.Powertheunitonandattachtheprovided8801

Desktop Ethernet extender cable. Power on all equipment and test your

connectivityandthroughput.

F o r t r o u b l e s h o o t i n g , f i r s t e x a m i n e t h e t e l e p h o n e w i r i n g p a i r a n d m a k e s u r e y o u h a v e s o l i d

c o n n e c t i o n s . T h e S y n c L E D w i l l b e l i t g r e e n o n t h e 8 9 1 0 C P E t o s h o w p r o p e r c o n n e c t i o n

a n d a i r i n g w i t h t h e 8 9 1 6 c o n c e n t r a t o r . I f t h e S y n c L E D i s n o t l i t o r l i t R e d , t r y s w a p p i n g

t h e o r d e r o f t h e 1 -p a i r t e l e p h o n e w i r i n g a t t h e t e l e p h o n e w a l l p l a t e j a c k .

We highly recommend testing a few ports/rooms to clearly understand the

process and specific wiring.

P a g e 1 1 o f 1 5

TR O U B L E S H O O T I N G TE C H N I C A L RE F E R E N C E

T h e r e a r e f e w i s s u e s t h a t c a n e f f e c t t h e p r o p e r o p e r a t i o n a n d i n s t a l l a t i o n o f E n a b l e -I T 8 9 1 6

c o n c e n t r a t o r o r t h e 8 9 1 0 C P E . T h e s e t e c h n i c a l n o t e s a d d r e s s t h e p r o p e r i n s t a l l a t i o n a n d t h e

m o s t c o m m o n , t r o u b l e s h o o t i n g c h a l l e n g e s t h a t m a y a r i s e .

A s s u m i n g t h e e q u i p m e n t i s i n s t a l l e d c o r r e c t l y ; t r o u b l e s h o o t i n g c h a l l e n g e s f a l l i n t o t w o ( 2 )

c a t e g o r i e s : E q u i p m e n t D e f e c t s - D O A ; i n -R o o m w i r i n g i s s u e s – s h o r t s , c a b l e q u a l i t y , a n d o r

w i r i n g c o n f i g u r a t i o n .

T o t e s t q u e s t i o n a b l e 8 9 1 6 p o r t s a n d / o r a n y s u s p e c t E n a b l e -I T 8 9 1 0 C P E s i m p l y a t t a c h a k n o w n

g o o d E n a b l e -I T 8 9 1 0 C P E d i r e c t l y o n t o t h e 8 9 1 6 p o r t a t t h e b a c k o f t h e 8 9 1 6 , L i n e p o r t . C o n n e c t

y o u r P C a n d v e r i f y E t h e r n e t c o n n e c t i v i t y t o t h e s w i t c h . I f n o c o n n e c t i v i t y i s d e t e c t e d , t r y a n o t h e r

8 9 1 6 p o r t o r s w a p t h e 8 9 1 0 C P E .

I f c o n n e c t i v i t y i s e s t a b l i s h e d w i t h t h e t e s t e d 8 9 1 6 p o r t a n d E n a b l e -I T 8 9 1 0 C P E , t h e n y o u r

t r o u b l e s h o o t i n g f o c u s i s t h e i n -r o o m w i r i n g o r t h e H o m e r u n w i r i n g f r o m t h e r o o m t o t h e 8 9 1 6 1 -

Pair Ethernet Extension c o n t r o l l e r .

E q u i p m e n t D e f e c t s - D O A

E n a b l e -I T , I n c . c e r t i f i e s a l l o f o u r e q u i p m e n t p r i o r t o s h i p p i n g a n d t a k e s p r o t e c t i v e p r e c a u t i o n s

w h e n s h i p p i n g o r d e r s ; h o w e v e r , t h e r e a r e p o s s i b i l i t i e s o f s h i p p i n g d a m a g e d u r i n g t r a n s i t .

I n o r d e r t o s a v e t i m e i n y o u r i n s t a l l a t i o n p r o c e s s , w e r e c o m m e n d t h a t y o u r i n s t a l l a t i o n

e n g i n e e r s c a r r y s e v e r a l E n a b l e -I T 8 9 1 0 C P E w i t h t h e m w h e n i n s t a l l i n g r o o m s . T h i s w a y t h e y

c a n f o c u s o n g e t t i n g r o o m s u p a n d r u n n i n g a n d s e t a s i d e a n y s u s p e c t C P E t o b e t e s t e d f o r

D O A .

W h e n D O A e q u i p m e n t i s d i s c o v e r e d , p l e a s e c o n t a c t y o u r E n a b l e -I T s a l e s r e p r e s e n t a t i v e

i m m e d i a t e l y s o t h a t w e c a n R M A a n d r e p l a c e y o u r u n i t s i n a t i m e l y m a n n e r f o r y o u r p r o j e c t .

I n -R o o m W i r i n g

I n -R o o m w i r i n g a n d t h e h o m e r u n w i r i n g s c h e m e a r e w h e r e c o n n e c t i v i t y i s s u e s a r e o f t e n

f o u n d . W e h i g h l y r e c o m m e n d l o o k i n g a t t h e s e g m e n t s o f t h e c a b l i n g t o q u i c k l y p i n p o i n t t h e

i s s u e a n d m o v e o n t o t h e n e x t r o o m o r t r o u b l e s h o o t i n g c h a l l e n g e . T o u n d e r s t a n d t h e

s e g m e n t s i n v o l v e d f o r r o o m w i r i n g a n d t r o u b l e s h o o t i n g , p l e a s e r e f e r t o t h e f o l l o w i n g

d e s c r i p t i o n s a n d s a m p l e d i a g r a m :

( 1 ) H o m e r u n w i r e ( W i r i n g s e g m e n t f r o m t h e I D F o r M D F t o t h e m a i n p o i n t o f e n t r y j a c k f o r a

g i v e n r o o m ) . T h i s s e g m e n t s h o u l d i s u n d e r 7 , 5 0 0 f e e t l o n g a n d c a n b e e a s i l y t e s t e d

f o l l o w i n g t h e S t e p s a s l i s t e d i n t h e i n s t a l l a t i o n g u i d e .

( 2 ) I n -R o o m p h o n e e x t e n s i o n s ( W i r i n g s e g m e n t s f r o m t h e M a i n p o i n t o f e n t r y j a c k t o a l l o t h e r

i n -r o o m p h o n e j a c k s ) . T h e s e s e g m e n t s c a n b e d a i s y -c h a i n e d , a s t a r c o n f i g u r a t i o n , o r a

c o m b i n a t i o n o f b o t h . I n a l l c a s e s y o u m u s t d o c u m e n t t h e w i r e c o l o r a n d w i r e n u m b e r

o r d e r o n t h e m a i n p o i n t o f e n t r y j a c k i n r e l a t i o n t o a l l t h e o t h e r i n -r o o m a t t a c h e d w i r i n g

s e g m e n t s . C o n n e c t o n l y t h e j a c k n e e d e d f o r t h e l o c a t i o n o f t h e E n a b l e -I T 8 9 1 0 C P E a n d

t e s t .

DSL filters can be used in any existing telephone wallplate that is connected to the in-

room wiring between the Enable-IT 8910 wallplate and the Enable-IT 8916 concentrator

to filter out any line noise interference. Existing telephone wallplates that are after the

Enable-IT 8910 attached wallplate do not need the DSL filter installed.

P a g e 1 2 o f 1 5

Technical Support

E n a b l e -I T O E M T e c h n i c a l S u p p o r t i s a v a i l a b l e d i r e c t l y t o c u s t o m e r s a n d d i s t r i b u t o r s . A l l s u p p o r t

r e q u e s t s a r e p r o c e s s e d t h r o u g h t h e o n l i n e s u p p o r t p o r t a l . T h i s a l l o w s u s t o p r o v i d e a s s i g n e d s u p p o r t

t i c k e t n u m b e r s i n o r d e r t o b r i n g c l o s u r e t o a n y t e c h n i c a l i s s u e s .

Online Technical Services

T h e E n a b l e -I T S u p p o r t P o r t a l i s a v a i l a b l e 2 4 / 7 . N o p a s s w o r d o r u s e r a c c o u n t i s n e c e s s a r y . P l e a s e

u s e t h i s s u p p o r t w e b s i t e a s y o u r f i r s t s o u r c e f o r h e l p a s i t c o n t a i n s a n o n l i n e k n o w l e d g e b a s e o f

a r t i c l e s , d o c u m e n t a t i o n , F A Q ' s a n d o t h e r p r o b l e m -s o l v i n g r e s o u r c e s . T h i s w e b -b a s e d s u p p o r t

r e s o u r c e p r o v i d e s t h e q u i c k e s t s o l u t i o n t o t h e m o s t c o m m o n t e c h n i c a l s u p p o r t i s s u e s .

http://www.ethernetextender.com/support/support_overview.php

Returning Products for Warranty Repair

E n a b l e -I T , I n c . w a r r a n t s t o t h e o r i g i n a l p u r c h a s e r o f t h e P r o d u c t ( " y o u " o r t h e " E n d U s e r " )

t h a t , f o r t h e o n e ( 1 ) y e a r p e r i o d c o m m e n c i n g o n t h e d a t e t h e P r o d u c t w a s p u r c h a s e d ( t h e

" W a r r a n t y P e r i o d " ) , t h e P r o d u c t w i l l b e s u b s t a n t i a l l y f r e e f r o m d e f e c t s i n m a t e r i a l s a n d

w o r k m a n s h i p u n d e r n o r m a l u s e a n d c o n d i t i o n s . E l e c t r i c a l d a m a g e i s n o t a n i t e m t h a t i s

c o v e r e d u n d e r t h i s w a r r a n t y o r e x t e n d e d w a r r a n t i e s . O p t i o n a l t w o ( 2 ) y e a r a n d t h r e e ( 3 ) y e a r

w a r r a n t i e s a r e a v a i l a b l e t o e x t e n d t h i s c o v e r a g e i f p u r c h a s e d d u r i n g t h e f i r s t y e a r o f

c o v e r a g e .

I f a u t h o r i z e d b y E n a b l e -I T t o r e t u r n a P r o d u c t w h i c h d o e s n o t c o n f o r m t o t h e w a r r a n t y s e t

f o r t h a b o v e , t h e E n d U s e r m u s t : ( 1 ) o b t a i n a r e t u r n m a t e r i a l s a u t h o r i z a t i o n ( R M A ) n u m b e r

f r o m E n a b l e -I T b y c o n t a c t i n g t h e C u s t o m e r S e r v i c e D e p t . a t 8 8 8 -3 0 9 -0 9 1 0 b e t w e e n t h e

h o u r s o f 8 : 0 0 a . m . a n d 5 : 0 0 p . m . P S T a n d o t h e r w i s e f u l l y c o m p l y w i t h E n a b l e -I T ’ s t h e n -

c u r r e n t R M A p o l i c y ; ( 2 ) r e t u r n t h e P r o d u c t t o E n a b l e -I T , I n c . i n i t s o r i g i n a l p a c k a g i n g f r e i g h t

p r e -p a i d ; a n d ( 3 ) p r o v i d e t o E n a b l e -I T t h e o r i g i n a l r e c e i p t o r b i l l o f s a l e e s t a b l i s h i n g t h e d a t e

o n w h i c h t h e P r o d u c t w a s p u r c h a s e d .

Please ship Authorized RMAs to:

Enable-IT Processing Facility

16600 Harbor Blvd, Ste G

Fountain Valley, CA 92708

Returning Products for Refund

30-Day refund applies to single kit Ethernet Extenders only and is subject to a 25%

Restocking Fee. Shipments without valid / authorized RMA number or sent to our

corporate Las Vegas Address can be refused and or billed for additional shipping.

P a g e 1 3 o f 1 5

ENABLE-ITLIMITED WARRANTY

E n a b l e -I T w a r r a n t s t h e Enable-IT 860 Extended Ethernet Kits s o l e l y p u r s u a n t t o t h e

f o l l o w i n g t e r m s a n d c o n d i t i o n s .

1 . P R O D U C T W A R R A N T Y

a . E x p r e s s W a r r a n t y E n a b l e -I T w a r r a n t s t o t h e o r i g i n a l p u r c h a s e r o f t h e P r o d u c t ( " y o u " o r t h e

" E n d U s e r " ) t h a t , f o r t h e o n e ( 1 ) y e a r p e r i o d c o m m e n c i n g o n t h e d a t e t h e P r o d u c t w a s

p u r c h a s e d ( t h e " W a r r a n t y P e r i o d " ) , t h e P r o d u c t w i l l b e s u b s t a n t i a l l y f r e e f r o m d e f e c t s i n

m a t e r i a l s a n d w o r k m a n s h i p u n d e r n o r m a l u s e a n d c o n d i t i o n s . T h i s w a r r a n t y d o e s n o t a p p l y

t o P r o d u c t s w h i c h a r e r e s o l d a s u s e d , r e p a i r e d o r r e c o n d i t i o n e d o r c o n s u m a b l e s ( s u c h a s

b a t t e r i e s ) s u p p l i e d w i t h t h e P r o d u c t . E n a b l e -I T d o e s n o t m a k e a n y w a r r a n t y w i t h r e s p e c t t o

a n y t h i r d p a r t y p r o d u c t , s o f t w a r e o r a c c e s s o r y s u p p l i e d w i t h o r u s e d i n c o n n e c t i o n w i t h t h e

P r o d u c t a n d s u c h t h i r d p a r t y p r o d u c t s , s o f t w a r e a n d a c c e s s o r i e s , i f a n y , a r e p r o v i d e d " A S I S . "

W a r r a n t y c l a i m s r e l a t e d t o s u c h t h i r d p a r t y p r o d u c t s , s o f t w a r e a n d a c c e s s o r i e s m u s t b e m a d e

t o t h e a p p l i c a b l e t h i r d p a r t y m a n u f a c t u r e r .

b . R e m e d i e s f o r B r e a c h o f W a r r a n t y I n t h e e v e n t o f a b r e a c h o f t h e f o r e g o i n g w a r r a n t y ,

E n a b l e -I T w i l l , i n i t s s o l e d i s c r e t i o n a n d a t i t s c o s t a n d s u b j e c t t o t h e t e r m s o f t h e f o l l o w i n g

p a r a g r a p h , r e p a i r t h e n o n -c o n f o r m i n g P r o d u c t , r e p l a c e t h e n o n -c o n f o r m i n g P r o d u c t w i t h a

n e w o r r e c o n d i t i o n e d P r o d u c t o r r e f u n d o f t h e p u r c h a s e p r i c e f o r t h e P r o d u c t . A n y n e w o r

r e c o n d i t i o n e d P r o d u c t p r o v i d e d p u r s u a n t t o t h i s p a r a g r a p h i s w a r r a n t e d a s p r o v i d e d h e r e i n

f o r t h e r e m a i n d e r o f t h e o r i g i n a l W a r r a n t y P e r i o d . T H E R E M E D Y S E T F O R T H I N T H I S

P A R A G R A P H S H A L L B E T H E E N D U S E R ’ S S O L E A N D E X C L U S I V E R E M E D Y F O R

BR E A C H O F T H E F O R E G O I N G W A R R A N T Y .

c . C o n d i t i o n s f o r W a r r a n t y Q u a l i f i c a t i o n I f a u t h o r i z e d b y E n a b l e -I T t o r e t u r n a P r o d u c t w h i c h

d o e s n o t c o n f o r m t o t h e w a r r a n t y s e t f o r t h a b o v e , t h e E n d U s e r m u s t : ( 1 ) o b t a i n a r e t u r n

m a t e r i a l s a u t h o r i z a t i o n ( R M A ) n u m b e r f r o m E n a b l e -I T b y c o n t a c t i n g t h e C u s t o m e r S e r v i c e

D e p t . a t 8 8 8 -3 0 9 -0 9 1 0 b e t w e e n t h e h o u r s o f 8 : 0 0 a . m . a n d 5 : 0 0 p . m . P S T a n d o t h e r w i s e f u l l y

c o m p l y w i t h E n a b l e -I T ’ t h e n -c u r r e n t R M A p o l i c y ; ( 2 ) r e t u r n t h e P r o d u c t t o E n a b l e -I T i n i t s

o r i g i n a l p a c k a g i n g f r e i g h t p r e -p a i d ; a n d ( 3 ) p r o v i d e t o E n a b l e -I T t h e o r i g i n a l r e c e i p t o r b i l l o f

s a l e e s t a b l i s h i n g t h e d a t e o n w h i c h t h e P r o d u c t w a s p u r c h a s e d .

P r o d u c t s r e t u r n e d t o E n a b l e -I T w i t h o u t a n R M A n u m b e r w i l l b e r e t u r n e d t o t h e E n d U s e r .

E n a b l e -I T s h a l l n o t b e r e s p o n s i b l e f o r d a m a g e o r l o s s d u r i n g s h i p m e n t o f t h e r e t u r n e d

P r o d u c t t o E n a b l e -I T .

d . V o i d i n g o f W a r r a n t y . T h e e x p r e s s w a r r a n t y s e t f o r t h a b o v e s h a l l n o t a p p l y t o f a i l u r e o f t h e

P r o d u c t i f t h e P r o d u c t h a s b e e n s u b j e c t e d t o : ( i ) p h y s i c a l a b u s e , m i s u s e , i m p r o p e r

i n s t a l l a t i o n , a b n o r m a l u s e , p o w e r f a i l u r e o r s u r g e , o r u s e n o t c o n s i s t e n t w i t h t h e o p e r a t i n g

i n s t r u c t i o n s p r o v i d e d b y E n a b l e -I T ; ( i i ) m o d i f i c a t i o n ( i n c l u d i n g b u t n o t l i m i t e d t o o p e n i n g t h e

P r o d u c t h o u s i n g ) o r r e p a i r b y a n y p a r t y i n a n y m a n n e r o t h e r t h a n a s a p p r o v e d b y E n a b l e -I T

i n w r i t i n g ; ( i i i ) f r a u d , t a m p e r i n g , u n u s u a l p h y s i c a l o r e l e c t r i c a l s t r e s s , u n s u i t a b l e o p e r a t i n g o r

p h y s i c a l c o n d i t i o n s , n e g l i g e n c e o r a c c i d e n t s ; ( i v ) r e m o v a l o r a l t e r a t i o n o f t h e P r o d u c t s e r i a l

n u m b e r t a g ; ( v ) i m p r o p e r p a c k a g i n g o f P r o d u c t r e t u r n s ; o r ( v i ) d a m a g e d u r i n g s h i p m e n t ( o t h e r

t h a n d u r i n g t h e o r i g i n a l s h i p m e n t o f t h e P r o d u c t t o t h e E n d U s e r f r o m E n a b l e -I T , i f

a p p l i c a b l e ) .

P a g e 1 4 o f 1 5

e . W a r r a n t y D i s c l a i m e r s T H E E X P R E S S W A R R A N T Y S E T F O R T H A B O V E I S I N L I E U O F

A L L O T H E R W A R R A N T I E S , W H E T H E R W R I T T E N , O R A L , E X P R E S S O R I M P L I E D .

E N A B L E -I T D I S C L A I M S , T O T H E M A X I M U M E X T E N T P E R M I T T E D B Y L A W , T H E

I M P L I E D W A R R A N T I E S O F M E R C H A N T A B I L I T Y , F I T N E S S F O R A P A R T I C U L A R

P U R P O S E O R N O N I N F R I N G E M E N T O F T H I R D P A R T Y R I G H T S . N O P E R S O N

( I N C L U D I N G W I T H O U T L I M I T A T I O N , EN A B L E -I T ’ E M P L O Y E E S , A G E N T S , R E S E L L E R S ,

O E M S O R D I S T R I B U T O R S ) I S A U T H O R I Z E D T O M A K E A N Y O T H E R W A R R A N T Y O R

R E P R E S E N T A T I O N C O N C E R N I N G T H E P R O D U C T . I F T H E D I S C L A I M E R O F A N Y

I M P L I E D W A R R A N T Y I S N O T P E R M I T T E D B Y L A W , T H E D U R A T I O N O F A N Y S U C H

I M P L I E D W A R R A N T Y I S L I M I T E D T O O N E ( 1 ) Y E A R F R O M T H E D A T E O F P U R C H A S E .

S O M E J U R I S D I C T I O N S D O N O T A L L O W T H E E X C L U S I O N O F I M P L I E D W A R R A N T I E S

O R L I M I T A T I O N S O N H O W L O N G A N I M P L I E D W A R R A N T Y M A Y L A S T , S O S U C H

L I M I T A T I O N S O R E X C L U S I O N S M A Y N O T A P P L Y . T H I S W A R R A N T Y G I V E S T H E E N D

U S E R S P E C I F I C L E G A L R I G H T S A N D T H E E N D U S E R M A Y A L S O H A V E O T H E R

R I G H T S W H I C H V A R Y F R O M J U R I S D I C T I O N T O J U R I S D I C T I O N . E N A B L E -I T D O E S

N O T W A R R A N T T H A T T H E O P E R A T I O N O F T H E P R O D U C T W I L L B E

U N I N T E R R U P T E D O R E R R O R F R E E .

E N A B L E -I T I S N O T R E S P O N S I B L E F O R A N Y D A M A G E TOORLOSSOFANY

P R O G R A M S , D A T A , O R O T H E R I N F O R M A T I O N S T O R E D O N O R T R A N S M I T T E D

U S I N G T H E P R O D U C T .

2 . L I M I T A T I O N O F L I A B I L I T Y I N N O E V E N T S H A L L E N A B L E -I T B E L I A B L E T O T H E E N D

U S E R O R A N Y T H I R D P A R T Y F O R A N Y I N D I R E C T , S P E C I A L , P U N I T I V E , I N C I D E N T A L

O R C O N S E Q U E N T I A L D A M A G E S I N C O N N E C T I O N W I T H O R A R I S I N G O U T O F T H E

S A L E O R U S E O F T H E P R O D U C T ( I N C L U D I N G B U T N O T L I M I T E D T O L O S S O F

P R O F I T , U S E , D A T A , O R O T H E R E C O N O M I C A D V A N T A G E ) , H O W E V E R I T A R I S E S ,

I N C L U D I N G W I T H O U T L I M I T A T I O N B R E A C H O F W A R R A N T Y , O R I N C O N T R A C T O R I N

T O R T ( I N C L U D I N G N E G L I G E N C E ) , O R S T R I C T L I A B I L I T Y , E V E N I F E N A B L E -I T H A S

B E E N P R E V I O U S L Y A D V I S E D O F T H E P O S S I B I L I T Y O F S U C H D A M A G E A N D E V E N I F

A L I M I T E D R E M E D Y S E T F O R T H I N T H I S A G R E E M E N T F A I L S O F I T S E S S E N T I A L

P U R P O S E . I N N O E V E N T S H A L L E N A B L E -I T ’ L I A B I L I T Y T O T H E E N D U S E R O R A N Y

T H I R D P A R T Y E X C E E D T H E P R I C E P A I D F O R T H E P R O D U C T . B E C A U S E S O M E

J U R I S D I C T I O N S D O N O T A L L O W T H E E X C L U S I O N O R L I M I T A T I O N O F L I A B I L I T Y F O R

C O N S E Q U E N T I A L O R I N C I D E N T A L D A M A G E S , T H E A B O V E L I M I T A T I O N S M A Y

N O T A P P L Y T O T H E E N D U S E R .

3 . L I C E N S E A N D L I M I T A T I O N S . T h e f i r m w a r e a n d s o f t w a r e e m b e d d e d i n t h e P r o d u c t ( t h e

" E m b e d d e d S o f t w a r e " ) a r e l i c e n s e d t o y o u . Y o u r u s e o f t h e P r o d u c t i s y o u r a c c e p t a n c e o f t h e

w a r r a n t y t e r m s a b o v e a n d t h e t e r m s b e l o w . Y o u m a y u s e t h e E m b e d d e d S o f t w a r e s o l e l y i n

c o n j u n c t i o n w i t h y o u r u s e o f t h e P r o d u c t . A l l w o r l d w i d e r i g h t , t i t l e a n d i n t e r e s t i n a n d t o t h e

P r o d u c t , o r a n y p o r t i o n t h e r e o f ( i n c l u d i n g b u t n o t l i m i t e d t o t h e E m b e d d e d S o f t w a r e ) ,

i n c l u d i n g a l l c o p y r i g h t s , p a t e n t r i g h t s , t r a d e m a r k s , t r a d e s e c r e t s , a n d o t h e r i n t e l l e c t u a l

p r o p e r t y r i g h t s t h e r e i n a n d t h e r e t o , a r e a n d s h a l l r e m a i n t h e e x c l u s i v e p r o p e r t y o f E n a b l e -I T

a n d / o r i t s l i c e n s o r s . Y o u a c k n o w l e d g e a n d a g r e e t h a t y o u m a y n o t , a n d m a y n o t a l l o w a n y

t h i r d p a r t y t o , ( i ) u s e t h e E m b e d d e d S o f t w a r e i n a m a n n e r t h a t i s i n c o n s i s t e n t w i t h t h e a b o v e

e x p r e s s r i g h t g r a n t e d t o y o u o r ( i i ) m o d i f y , d i s t r i b u t e , r e p r o d u c e , d e c o m p i l e , d i s a s s e m b l e ,