Encore ENDSS-R4D8 User manual

ENDSS-R4D8
Digital Surveillance in a Box
8-Channel Digital Video Recorder and
4 CCD Security Cameras with Night Vision
User’s Manual

ii
Warnings and Safety Precautions
FCC STATEMENT
This equipment has been tested and found to comply with the limits for a
Class A digital device, pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a residential area
is likely to cause harmful interference in which case the user will be required to correct
the interference at his own expense.
CE
This product is marked with the CE symbol and indicates compliance with
all applicable directives.
WEEE DIRECTIVE & PRODUCT DISPOSAL
At the end of its serviceable life, this product should not be treated as
household or general waste. It should be handed over to the applicable
collection point for the recycling of electrical and electronic equipment, or
returned to the supplier for disposal.

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IMPORTANT GUIDELINES
User Manual –After unpacking this product, read the owner‟s manual carefully,
and follow all the operating procedures and other instructions.
Power Source –This product should be operated only from the type of power
source indicated on the label. If unsure of the type of power supply available in
your home, office, or the area where you intend to use the product, consult product
dealer or local power company.
Ventilation –Slots and openings in the cabinet are provided for ventilation. They
ensure reliable operation of the product and protect it from overheating. These
openings must not be blocked or covered. The product should not be placed in a
built-in installation such as a bookcase or rack unless proper ventilation is provided
or the instructions have been adhered to.
Heat –The product should be situated away from heat sources such as radiators,
heat registers, stoves, or other products that produce heat. The general operating
temperature should be 5ºC ~45ºC.
Water and Moisture –Do not use this product near water. Do not exceed the
humidity specifications for the product as detailed in this manual.
Cleaning –Unplug this product from the wall outlet before cleaning. Do not use
liquid cleaners or aerosol cleaners. Use a damp cloth.
Power Cord Protection –Power-supply cords should not be routed so that they
are likely to be walked on or pinched by items placed against them, paying
particular attention to cords at plugs, receptacles, and the point where they exit the
product.
Overloading –Do not overload wall outlets, extension cords, or integral
convenience receptacles as this can result in a risk of fire or electrical shock.
Lightning –For added protection for this product during storm, or when it is left
unattended and unused for long periods of time, unplug it from the wall outlet. This
will prevent damage to the product due to lightning and power line surges.
Accessories –Do not place this product on an unstable cart, stand, tripod,
bracket, or table. The product may be irreparably damaged if it falls off and may
cause serious personal injury.
Disc Tray –Keep fingers well clear of the disc tray as it is closing. Neglecting to
do so may cause serious personal injury.
Burden –Do not place a heavy object on top of or step on the product. The object
may be irreparably damaged if it falls off and may cause serious personal injury.
Disc –Do not use a cracked, deformed, or repaired disc. These may cause
serious personal injury (such as cuts and punctures) and product malfunction.

iv
Damage Requiring Service –Unplug the unit from the outlet and refer servicing
to qualified service personnel under the following conditions:
»When the power-supply cord or plug is damaged.
»If liquid has been spilled, or objects have fallen into the unit.
»If the unit has been exposed to rain or water.
»If the unit does not operate normally by following the operating instructions. Adjust
only those controls that are covered by the operating instructions as an improper
adjustment of other controls may result in damage and will often require extensive
work by a qualified technician to restore the unit to its normal operation.
»If the unit has been dropped or the enclosure has been damaged.
»When the unit exhibits a distinct change in performance - this indicates a need for
service.
Servicing –Do not attempt to service this product. Opening or removing covers
may expose the user to dangerous voltage or other hazards. Refer all servicing to
qualified personnel.
Safety Check –Upon completion of any service or repairs to this unit, ask the
service technician to perform safety checks to determine that the unit is in proper
operating condition.

v
CAUTION
Explanation of Graphical Symbols
The lightning flash with arrowhead symbol, within an
equilateral triangle, is intended to alert the user to the
presence of insinuated "dangerous voltage" within the
products enclosure that may be of sufficient magnitude to
constitute a risk of electric shock to persons.
The exclamation point within an equilateral rhombus is
intended to alert the user to the presence of important
operating and maintenance (servicing) instruction in the
literature accompanying the product.
USERS OF THE SYSTEM ARE RESPONSIBLE FOR CHECKING AND COMPLYING
WITH ALL FEDERAL, STATE, AND LOCAL LAWS AND STATUTES COIPCERNING
THE MONITORING AND RECORDING OF VIDEO AND AUDIO SIGNALS.
PANACOM SHALL NOT BE HELD RESPONSIBLE FOR THE USE OF THIS SYSTEM
IN VIOLATION OF CURRENT LAWS AND STATUTES.
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK.
DO NOT REMOVE COVER (OR BACK).
NO USER-SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE
PERSONNEL.
RISK OF ELECTRIC SHOCK
DO NOT OPEN
CAUTION

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Table of Contents
Warnings and Safety Precautions .......................................................................ii
Table of Contents..................................................................................................vi
1 Overview .............................................................................................................1
1.1 Front Panel Control..................................................................................................2
1.2 Rear Panel Connector..............................................................................................3
1.3 Remote Control........................................................................................................4
2 Installation ..........................................................................................................5
2.1 Hard Disk Installation ............................................................................................... 6
2.2 Sensor and RS485 Connector Installation...............................................................9
2.3 TV System PAL/NTSC Video Format Detection ......................................................10
2.4 Connection Guide .................................................................................................... 10
2.4.1 Brief Description for Connecting Devices.........................................................11
3 Getting Started ...................................................................................................13
3.1 Turning on the DVR Box ..........................................................................................14
3.2 Home Screen ...........................................................................................................15
3.2.1 State Bar Information........................................................................................15
3.2.2 Control Bar Information ....................................................................................16
3.2.3 Drag and Drop Channel Swap..........................................................................17
3.3 Main Menu ...............................................................................................................18
3.4 Channel Setup .........................................................................................................19
3.4.1 Channel Number .............................................................................................. 19
3.4.2 Basic Settings...................................................................................................20
3.4.3 Standard Color Adjustment ..............................................................................23
3.4.4 Special Color Adjustment .................................................................................24
3.5 Record Setup ...........................................................................................................25
3.5.1 Auto Record...................................................................................................... 25
3.5.2 Activate Performance Gains............................................................................. 25
3.5.3 Record Schedule..............................................................................................25
3.5.4 Total Power ...................................................................................................... 29
3.5.5 Auto Settings Adjustment .................................................................................30
3.5.6 Channel Recording Setup ................................................................................30
3.6 Detector Setup .........................................................................................................32
3.6.1 Channel Number .............................................................................................. 32
3.6.2 Alarm Setup......................................................................................................32
3.6.3 Motion Setup ....................................................................................................34
3.6.4 Sensor Setup....................................................................................................37

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3.7 Authentication Setup................................................................................................39
3.8 System Setup...........................................................................................................41
3.8.1 Language Selection.......................................................................................... 42
3.8.2 View Setup .......................................................................................................42
3.8.3 Date/Time Setup...............................................................................................46
3.8.4 Sequence Setup...............................................................................................49
3.8.5 Button Beep Setup ...........................................................................................50
3.8.6 Input Device Setup...........................................................................................50
3.8.7 Auto Exit Menu.................................................................................................51
3.9 Hardware Setup .......................................................................................................51
3.9.1 Query Error Message .......................................................................................52
3.9.2 Hard Drive Setup..............................................................................................52
3.9.3 Network Setup..................................................................................................54
3.9.4 Keyboard / PTZ Setup......................................................................................57
3.9.5 Screen Setup....................................................................................................61
3.9.6 Audio Setup......................................................................................................63
3.10 Utility/Tools............................................................................................................. 64
3.10.1 Format USB Disk............................................................................................64
3.10.2 Firmware Update............................................................................................65
3.10.3 Environmental Setting ....................................................................................67
3.11 Exit Main Menu.......................................................................................................69
3.11.1 Exit & Save Changes...................................................................................... 70
3.11.2 Exit & Discard Changes.................................................................................. 70
4 Playback and Data Backup................................................................................71
4.1 Calendar Menu......................................................................................................... 72
4.2 Play Menu ................................................................................................................74
4.3 Event Search............................................................................................................ 77
4.4 Data Backup.............................................................................................................79
5 PTZ Control.........................................................................................................81
5.1 Pan/Tilt/Zoom Control .............................................................................................. 82
6 System Information............................................................................................86
6.1 Record Information...................................................................................................87
6.2 Hard Drive Information.............................................................................................88
6.3 Network Information.................................................................................................89
7 LAN & Online Viewing Setup.............................................................................90
7.1 PC Connection through Local Area Network............................................................91
7.2 DynDNS Service Overview ......................................................................................93
7.2.1 Register to the DynDNS Services ....................................................................93
7.2.2 Create DynDNS Account.................................................................................. 94

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7.2.3 Login and Host Service ....................................................................................96
7.2.4 Setup Router ....................................................................................................99
7.2.5 Setup DynDNS Setting on DVR .......................................................................99
8 PC Viewer & Web Browser Viewer....................................................................100
8.1 PCViewer Installation...............................................................................................101
8.1.1 Overview........................................................................................................... 102
8.1.2 Connect PC Client to DVR ...............................................................................102
8.1.3 Switching the Channel Displays .......................................................................104
8.1.4 Pause the Viewing............................................................................................ 106
8.1.5 Capture Still Image...........................................................................................107
8.1.6 PTZ Control......................................................................................................107
8.1.7 Remote Playback .............................................................................................109
8.1.8 Remote DVR Configuration..............................................................................114
8.2 Web Browser Viewer................................................................................................115
8.2.1 Switching the Channel Displays .......................................................................118
8.2.2 Web Browser Viewer Operation.......................................................................118
9 SecuViewer For iPhones ...................................................................................119
9.1 Install SecuViewer for iPhones.................................................................................120
9.2 SecuViewer Interface Overview...............................................................................121
9.3 Connecting to the Surveillance System....................................................................122

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Chapter
1
1 Overview

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1.1 Front Panel Control
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No
Button / Name
Function
1
USB
Connects the USB 2.0 device (Support the pen drive and card
reader) for firmware upgrading or video backup
2
 REW
Rewind through video
3
IIPLAY
Resume video playback
4
 FF
Fast forward through video
5
STOP
Stop playback or enter the PTZ control menu
6
●REC
Start or stop recording/backup
7
Power LED (green)
Indicates DVR is powered on
8
MODE
Select screen display mode
9
MENU
Enter the menu or go back to the previous menu
10
UP
Moves up through list or changes selected values
11
DOWN
Moves up through list or changes selected values
12
SELECT/ENTER
Changes values in the menu or enters into a function
13
Hard disk active (red)
Indicates hard drive is in use
14
IR Receiver (red)
Remote control signal receiver
1
2
3
4
5
6
7
8
9
10
11
12
13
14

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1.2 Rear Panel Connector
The rear panel of the DVR contains all of the connectors you will be using.
No
Name / Label
Function
1
VIDEO-OUT
Video output port for the security monitor
2
VIDEO-IN
RJ45 connectors for video input:
CH1~CH4 (for 4Ch), CH1~CH8 (for 8Ch)
3
IR_ext
IR extender connector (optional)
4
VGA-OUT
VGA output (DB-9) port for the LCD monitor
5
SENSOR
Sensor ports (marked “1~4”) and a common ground (marked “G”)
6
ALARM
Alarm port (Alarm 1+ and Alarm 1-)
7
AUDIO-IN and -OUT
Connectors of audio input and output
8
LAN
RJ45 port for the network cable
9
MOUSE
Mouse port (for USB compatible mouse only)
10
DC IN 12V
DC power port for the power adaptor
11
RS-485
RS-485 connector (typically for PTZ-capable cameras and
keyboards)
1
7
2
3
4
5
6
9
10
11
8

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1.3 Remote Control
No
Button / Name
Function in DVR Mode
1
REC
Start or stop recording / backup.
2
DVR
Switch to DVR mode
3
PTZ
Switch to PTZ mode
4
 REW
Rewind through video
5
STOP
Stop playback or backup
6
II PAUSE
Pause recording of playback
7
 FF
Fast forward through video
8
►PLAY
Start video playback
9
MENU
Enter a menu or exit
10
▲(UP) ▼(DOWN)
(LEFT) ►(RIGHT)
Move through lists or change the settings of
choices
11
(Enter/Select)
Change and confirm values
12
AUTO
Start automatic screen view rotation
13
MODE
Changes to split-screen mode
14
－ZOOM OUT
(Not available in DVR mode)
15
＋ZOOM IN
(Not available in DVR mode)
16
1,2,----8 (Channels)
Selects the channel to view in full screen

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Chapter
2
2 Installation

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WARNING Make sure there is no power connection before starting installation!
2.1 Hard Disk Installation
The type of DVR contains one internal hard drive bracket for installing one SATA hard
drive.
Follow these steps to install a SATA hard disk drive
Step 1 Unscrew the two top screws on both sides of the DVR box housing. There are
four screws to remove in this step.
Step 2 Slide the top cover slightly backwards and then lift the cover up.
Top Cover

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Step 3 Remove 3 screws to take out the hard drive bracket.
Step 4 Install the hard drive to the bracket. Four screw holes on both sides should
lined up together then screw-in four screws on both sides
Hard Drive
No Slot Side

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Step 5 Attach the hard drive‟s SATA data cable from hard drive to the main board‟s
J16 or J17 jumper connector.
Step 6 Screw the bracket back to its original position uwing three screws.
PJ2 connector
J16 / J17 connector

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Step 7 Slide top cover back into place. Secure with four screws on the both sides.
2.2 Sensor and RS485 Connector Installation
The images below show how to connect connectors guided by the red arrows:
Top Cover

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2.3 TV System PAL/NTSC Video Format Detection
The DVR can automatically detect the TV system video format either NTSC or PAL after
the cameras have been properly installed and the DVR has been powered on.
Please refer the section “Hardware Setup”to setup the NTSC/PAL auto detection.
2.4 Connection Guide
Make sure to connect all the peripheral devices properly before switching the DVR
power on. If you forgot to connect the mouse and the DVR is turned on already, make
sure to turn the power off, connect the mouse before turning the DVR power back on.
8-Channel CAT5 Cabling DVR
Fix the screws on
either side
Fix the screws on
either side
Power Adaptor
Network Cable
Mouse
Security Monitor
CameraPowe
r Ada
LCD Monitor
Security Camera up to 8
Alarm
Sensors
Audio Devices
(Microphone/Speaker)
PTZ Camera

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2.4.1 Brief Description for Connecting Devices
Connecting the Security Cameras
Connect each security cameras to the DVR video inputs RJ-45 connector labeled CH1
to CH8 using CAT5 Ethernet cable. This connection provides the DVR with the
surveillance video input.
Connect the security monitoring device
Connect the security monitor to the video output labeled as “VIDEO-OUT”on the DVR.
The connection provides a video transmission path from the DVR to the security
monitor.
Connect the LAN Network Cable to connect to your home or office LAN
Connect the Ethernet network cable to the LAN port labeled as “” on the DVR. This
connects the DVR to your office or home network computers.
Connect the USB mouse
Connect the USB mouse to the mouse port labeled as “ ” on the DVR. This port
supports a USB mouse ONLY, no other USB devices will work in this port.
Connect the LCD Monitor
Connect the LCD monitor to the VGA output labeled as “VGA-OUT”on the DVR. The
DVR will transmit the video signal to the LCD monitor through this connection.
Connect the Sensors
Connect the sensor wires to the sensor slots labeled as “SENSOR”and numbered 1~4
with a common ground “G”on the DVR. This device often used with a security camera
at the monitoring space.
Connect the Alarm
Connect the alarm indicator to the alarm slots labeled as “ALARM 1+”and “ALARM 1-”
on the DVR. This supports alarm that can be triggered when an event has occurred.
Connect the PTZ Cameras
Connect the communication wiring for the PTZ camera to the RS-485 pins labeled as
“485+”and “485-”on the DVR. Note that PTZ-capable cameras still need to be
connected to a channel.
Connect the Audio Devices

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Connect audio peripherals to the ports labeled as “AUDIO-IN”and “AUDIO-OUT”on
the DVR. These support devices for capturing or broadcasting sound.
Note: Only on CH1 supports audio recording through the audio jack on the video
Balun.
Connect the IR Extender (Optional)
Connect the IR extender cable to the port labeled as “IR_ext”on the DVR. The cable is
an optional device which serves as an IR controller extension.
Connect the Power Adaptor
Connect the Power Adaptor to the DC jack labeled as “DC-IN 12V”on the DVR.
Connect the power adaptor after all devices have been properly installed.