Energate ZIP Connect User manual
THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION PROPRIETARY TO ENERGATE INC. NO PART OF ITS CONTENTS MAY BE
DISCLOSED OR CONVEYED TO, USED BY, OR COPIED TO A THIRD PARTY WITHOUT PRIOR WRITTEN CONSENT BY ENERGATE INC.
AW000514
ZIPConnectQuickReferenceGuide
RevDateDoneByCheckedByDescription
ANov20,09D.McFaulM.DelageInitialRelease
ZIP Connect Quick Reference Guide
AW000514-A
Introduction
The ZIP Connect is
designed to operate
through your own
broadband internet
connection, such as a
DSL connection supplied
by your phone company
or a cable internet
service. The ZIP
Connect will not
operate with a dial-up
connection.
The ZIP Connect
contains a powerful 100 mW wireless ZigBee radio device and like a
cordless phone its operation can still be affected by its placement in
the home. For best results, choose a spot away from other wireless
equipment and solid objects such as computers, televisions and walls.
A desktop is an ideal location.
The ZIP Connect and other energy management devices are
registered when they are installed. Please refer to the Troubleshooting
section on the use of the JOIN button.
Typical Setup
First plug in the power supply and connect it to the ZIP Connect. The
POWER indicator will illuminate immediately. Now connect the Ethernet
cable between the ZIP Connect and your broadband router. Ensure that
the router is powered-up and operational, and that the amber light on the
ZIP Connect’s Ethernet jack illuminates to indicate a connection.
The ZIP Connect is fitted with a recessed button labeled RESET. This
button clears the memory of the ZIP Connect to its factory defaults, and
should only be used on the instructions of your Service Provider
Troubleshooting
Issue
Resolution
Power failure or loss of
Internet connectivity
In the event of a power failure or a loss of Internet connectivity, please check the connections and the ZIP Connect will
automatically reconnect when the power and/or Internet connectivity is restored.
POWER light is off
First, verify that your electrical outlet has power by plugging another device such as a table lamp into it. Next, check that the
power adapter is plugged-in and connected to the ZIP Connect. Contact your Service Provider if the POWER light continues
to be off.
LINK light is off or
flashing regularly
If the unit has been registered, first check that the Ethernet cable is connected between the ZIP Connect and your router, that
the router is powered up, and that the amber light on the ZIP Connect’s Ethernet jack is illuminated. Next, check the internet
connection by using a computer that is connected to another port on your router. Please note that once the Internet
connection is re-established, it may take several minutes for the ZIP Connect to reconnect with the Service Provider and for
the LINK light to stop flashing and remain illuminated.
POWER light is flashing
This indicates that the ZIP Connect is temporarily allowing Home Area Network (HAN) devices to connect to it. This may
have been enabled by a press to the JOIN button, or remotely by the Service Provider. This mode will automatically cancel
after four minutes.
A device will not connect
First, ensure that the LINK light is illuminated but not flashing. If flashing, make sure that the device is in a good location (i.e.,
away from other wireless equipment and solid objects such as computers, televisions and walls. If this doe not resolve the
problem please contact your Service Provider.
Product Conformity
This equipment, if installed in strict accordance with the
manufacturer’s instructions, complies with the requirements of IEC
60730-1 for EMC emissions and immunity.
This equipment is RoHS compliant.
This equipment, if installed in strict accordance with the
manufacturer’s instructions, complies with the limits pursuant to Part
15 of FCC rules.
Operation is subject to the following two conditions:
1. This device may not cause harmful interference
2. This device must accept any interference, including interference
that may cause undesired operation.
Contains Radio Module FCC ID: WUR-ZRM10 ; Industry Canada ID:
8022A-ZRM10.
Note:
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment to a different circuit.
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