EnGenius DuraFon User manual

hellospoke.com 888 / 955 / 5155 EnGenius DuraFon
EnGenius DuraFon
OFFICIAL USER GUIDE

hellospoke.com 888 / 955 / 5155 EnGenius DuraFon
BROADCAST
DuraFon
END
TALK
2-WAY
INTERCOM
ON/OFF
1
4
7
*#
3
7
9
2
5
8
0OPER
TUV
JKL
ABC
DEF
MNO
WXYZ
GHI
PQRS
Get to know your phone
BELT CLIP
HOLDER
BATTERY PACK
ANTENNA
4-LINE LCD
MICROPHONE
RECEIVER
TRAVEL CHARGER JACK
HEADSET JACK
(2.5mm)
BROADCAST KEY
SOFT KEYS
TALK / FLASH
VOLUME CONTROL
/ SCROLLING
END &
POWER ON/OFF
2-WAY INTERCOM

hellospoke.com 888 / 955 / 5155 EnGenius DuraFon
Handset Features
LCD SCREEN
REDIAL
DuraFon-SIP
MENU
01
12
(1) (2) (3) (4) (5) (6)
L
1
S
1
PA
REDIAL
DuraFon-SIP
MENU
01
12
(1) (2) (3) (4) (5) (6)
L
1
S
1
PA
REDIAL
DuraFon-SIP
MENU
01
12
(1) (2) (3) (4) (5) (6)
L
1
S
1
PA
REDIAL
DuraFon-SIP
MENU
01
12
(1) (2) (3) (4) (5) (6)
L
1
S
1
PA
REDIAL
DuraFon-SIP
MENU
01
12
(1) (2) (3) (4) (5) (6)
L
1
S
1
PA
REDIAL
DuraFon-SIP
MENU
01
12
(1) (2) (3) (4) (5) (6)
L
1
S
1
PA
REDIAL
DuraFon-SIP
MENU
01
12
(1) (2) (3) (4) (5) (6)
L
1
S
1
PA
REDIAL
DuraFon-SIP
MENU
01
12
(1) (2) (3) (4) (5) (6)
L
1
S
1
PA
REDIAL
DuraFon-SIP
MENU
01
12
(1) (2) (3) (4) (5) (6)
L
1
S
1
PA
REDIAL
DuraFon-SIP
MENU
01
12
(1) (2) (3) (4) (5) (6)
L
1
S
1
PA
REDIAL
DuraFon-SIP
MENU
01
12
(1) (2) (3) (4) (5) (6)
L
1
S
1
PA
REDIAL
DuraFon-SIP
MENU
01
12
(1) (2) (3) (4) (5) (6)
L
1
S
1
PA
REDIAL
DuraFon-SIP
MENU
01
12
(1) (2) (3) (4) (5) (6)
L
1
S
1
PA
REDIAL
DuraFon-SIP
MENU
01
12
(1) (2) (3) (4) (5) (6)
L
1
S
1
PA
REDIAL
DuraFon-SIP
MENU
01
12
(1) (2) (3) (4) (5) (6)
L
1
S
1
PA
(1)
RSSI level (Receive Signal Strength Indicator)
During a call, the number of bars is proportional to
the radio signal strength received.
(2)
Link mode
(2.1) Call in-progress (ON/OFF-Hook)
Indicates if the phone line is in the OFF-Hook status.
(2.2) Intercom in-progress
Indicates if Intercom mode is active.
Indicates the Handset ID that is sending the intercom call.
(3)
Line, Sound and Indication
(3.1) Line Indicator
Indicates when using line 1 or the incoming call from FXO line.
(3.2) SIP Indicator
Indicates when using SIP or the incoming call from SIP.
(3.3) Enable ringer
(3.4) Disable ringer
(3.5) Ringer and vibrate mode
(3.6) Vibrate mode
(3.7) Message waiting indicator
(4)
Disable PA and indicate speaker phone
(4.1) Indicates if the incoming broadcast is disabled
(4.2) Speaker indicator
Indicates if the speakerphone is active.
(5)
Two-Digit Handset ID
Displays the 2-digit Handset ID of owner.
(6)
Battery Strength
Number of bars is proportional to the amount of battery time remaining.

hellospoke.com 888 / 955 / 5155 EnGenius DuraFon
Handset Features
RINGER
TALK/FLASH
SPEAKERPHONE
2-WAY INTERCOM
BROADCAST
LEFT/RIGHT SOFT KEYS
UP/DOWN SCROLLING KEYS
Rings to an incoming call and intercom call.
Distinctive alert sounds indicating various events:
• Single beep: successful key entry
• Double beep: indicates pow
• Periodic 1-Long 2-Short beeps (every 1 minute): low battery warning; out of range; call on hold
• No beep: invalid key entry
Places or answers a telephone or intercom call.
Sends a Flash signal to the phone line to retrieve a dial tone after the call ends, or to perform the Call Waiting feature
provided by local phone companies during a call.
Press and hold the key for over 2-seconds to enable/disable the speakerphone during incoming, outgoing or intercom call.
Places an intercom call to another handset, a group handset (group paging) or all registered handsets.
Intercom calls are digital, full duplex, and are conducted without the assistance of the base station.
Half duplex broadcasting to handsets for immediate announcement.
Half duplex broadcasting to base stations.
Make menu selections.
Scroll through records and menu selections.
Adjust receiver voice volume when in the Talk mode.
Press the UP Arrow to enter received call log when in the Standby mode.
Press the DOWN Arrow to enter phonebook when in the Standby mode.
BROADCAST
DuraFon
END
TALK
2-WAY
INTERCOM
ON/OFF
1
4
7
*#
3
7
9
2
5
8
0OPER
TUV
JKL
ABC
DEF
MNO
WXYZ
GHI
PQRS
BROADCAST
DuraFon
END
TALK
2-WAY
INTERCOM
ON/OFF
1
4
7
*#
3
7
9
2
5
8
0OPER
TUV
JKL
ABC
DEF
MNO
WXYZ
GHI
PQRS
BROADCAST
DuraFon
END
TALK
2-WAY
INTERCOM
ON/OFF
1
4
7
*#
3
7
9
2
5
8
0OPER
TUV
JKL
ABC
DEF
MNO
WXYZ
GHI
PQRS
BROADCAST
DuraFon
END
TALK
2-WAY
INTERCOM
ON/OFF
1
4
7
*#
3
7
9
2
5
8
0OPER
TUV
JKL
ABC
DEF
MNO
WXYZ
GHI
PQRS
BROADCAST
DuraFon
END
TALK
2-WAY
INTERCOM
ON/OFF
1
4
7
*#
3
7
9
2
5
8
0OPER
TUV
JKL
ABC
DEF
MNO
WXYZ
GHI
PQRS
BROADCAST
DuraFon
END
TALK
2-WAY
INTERCOM
ON/OFF
1
4
7
*#
3
7
9
2
5
8
0OPER
TUV
JKL
ABC
DEF
MNO
WXYZ
GHI
PQRS
BROADCAST
DuraFon
END
TALK
2-WAY
INTERCOM
ON/OFF
1
4
7
*#
3
7
9
2
5
8
0OPER
TUV
JKL
ABC
DEF
MNO
WXYZ
GHI
PQRS
END & ON/OFF
Ends a call.
Leaves current menu operation, up one level.
Press for 3-seconds to turn off the power.
BROADCAST
DuraFon
END
TALK
2-WAY
INTERCOM
ON/OFF
1
4
7
*#
3
7
9
2
5
8
0OPER
TUV
JKL
ABC
DEF
MNO
WXYZ
GHI
PQRS

hellospoke.com 888 / 955 / 5155 EnGenius DuraFon
Handset Features
KEY GUARD
BATTERY RECHARGE AND REPLACEMENT
1. To prevent accidental dialing, you can press MENU (Right) soft key, then press “1” to select Key
Guard option. The handset keypad is now locked. No key entry is accepted.
2. To unlock the keypad, press UNLOCK (Left) soft key, then, within 2-seconds, press the digit *to
unlock.
3. Once returning back to standby mode for 15-seconds, the Key Guard will be automatically enabled.
4. Key Guard is in effect until unlocked.
1. Charge the battery when one or several of the following happen:
• Phone beeps twice (every 60-seconds in talk mode, every 10-minutes in standby mode).
• Battery icon is empty.
• Phone does not respond when the power ON/OFF key is pressed.
• LCD and backlighting become dim.
• Talk range shortfall is experienced.
2. You can replace the handset battery after placing the call-in-progress on hold and press the ON/OFF key.
To retrieve the call on hold, press Talk key again after replacing the battery and powering on the handset.
3. Battery talk time and standby times vary depending on the talk/standby pattern and the operating
distance. Putting the handset back on the charger cradle as often as possible is recommended for best
performance. Use only the manufacturer’s provided battery and charger!
~35~
Key Guard
1.
To prevent accidental dialing, you can press MENU (Right)
soft key, then press “1” to select Key Guard option. The
handset keypad is now locked. No key entry is accepted.
Locked
No new calls
UNLOCK
2.
To unlock the keypad, press UNLOCK (Left) soft key, then,
within 2-seconds, press the digit ＊to unlock.
Press * to
confirm unlock
3.
Once returning back to standby mode for 15-seconds, the
Key Guard will be automatically enabled.
4.
Key Guard is in effect until unlocked.
Battery Recharge and Replacement
1.
Charge the battery when one or several of the following happen:
a.
Phone beeps twice (every 60-seconds in talk mode, every 10-minutes in
standby mode).
b.
Battery icon is empty.
c.
Phone does not respond when a power On/Off key is pressed.
d.
LCD and backlighting become dim.
e.
Talk range shortfall is experienced.
2.
You can replace the handset battery after placing the call-in-progress on hold
and press key. To retrieve the call on hold, press Talk key again after
replacing the battery and powering on the handset.
3.
Battery talk time and standby times vary depending on the talk/standby
pattern and the operating distance. Putting the handset back on the charger
cradle as often as possible is recommended for best performance.
Use only the manufacturer’s provided battery and charger!
~35~
Key Guard
1.
To prevent accidental dialing, you can press MENU (Right)
soft key, then press “1” to select Key Guard option. The
handset keypad is now locked. No key entry is accepted.
Locked
No new calls
UNLOCK
2.
To unlock the keypad, press UNLOCK (Left) soft key, then,
within 2-seconds, press the digit ＊to unlock.
Press * to
confirm unlock
3.
Once returning back to standby mode for 15-seconds, the
Key Guard will be automatically enabled.
4.
Key Guard is in effect until unlocked.
Battery Recharge and Replacement
1.
Charge the battery when one or several of the following happen:
a.
Phone beeps twice (every 60-seconds in talk mode, every 10-minutes in
standby mode).
b.
Battery icon is empty.
c.
Phone does not respond when a power On/Off key is pressed.
d.
LCD and backlighting become dim.
e.
Talk range shortfall is experienced.
2.
You can replace the handset battery after placing the call-in-progress on hold
and press key. To retrieve the call on hold, press Talk key again after
replacing the battery and powering on the handset.
3.
Battery talk time and standby times vary depending on the talk/standby
pattern and the operating distance. Putting the handset back on the charger
cradle as often as possible is recommended for best performance.
Use only the manufacturer’s provided battery and charger!

hellospoke.com 888 / 955 / 5155 EnGenius DuraFon
Menu Tree
Menu 1. KeyGuard
2. PhoneBook
3. Sounds
4. Call Settings 1. PA On/O
2. Line On/O
3. Int. On/O
1. Auto
2. Manual
3. O
Incoming
Outgoing
Call Barring
1. Mic. Gain
2. Any Key Talk
3. Contrast
4. Backlight
5. Name Tag
6. Language
7. Custom Name
8. Change Pwd
9. Headset Ring
1. Register
2. Deregister
3. Remote REG
Enter
Base PIN: ----
Enter Password
----
5. Phone Settings
6. Base Settings 1. Assign Next HS
2. Clear HS
3. Change PIN
1. Call Setting
2. Phone Setting
3. Base Setting
7. Registration
8. Menu Display
1. Ring Volume
2. Ring Tone
3. Key Volume
4. Key Tone
1. Dial Prex
2. Group Setting
3. Call Manager
4. Feature Call

hellospoke.com 888 / 955 / 5155 EnGenius DuraFon
Basic Call Handling
MAKING A CALL
MAKING A 2-WAY / INTERCOM CALL
There are 3 options for placing a call:
1. Press TALK, wait for dial tone, then enter the phone number.
2. Enter the phone number rst, then press the TALK key.
When using this method, you can use the CLEAR (Left) and DELETE (Right) soft keys to edit the number entered.
“Delete” erases the last digit entered. “Clear” erases the entire line but remains in the dial-and-send dialing.
3. Speed dial by accessing the entries in the phone book. (Menu g2)
• Press the UP or DOWN scrolling key to enter the phone book.
• Press TALK to dial the number.
• To abort dialing, press the END key.
NOTES:
1. If a link cannot be established, the LCD will show “Base not found” after a 6-second time out.
2. A call duration timer will start displaying the length of the call after a link is established.
The DuraFon-SIP Cordless Phone System offers private, Intercom/ 2-Way Radio calls independent of
the base station. Intercom/ 2-Way communication can be placed between handsets.
1. Press the 2-WAY/INTERCOM key followed by a two-digit handset ID or Group ID.
2. Press END to end the call.
NOTES:
1. Intercom calls can be made regardless of the Base Station being present.
2. If a Group ID is entered, the rst handset (belonging to that group) that answers will establish a link
with the caller.
3. If a link cannot be established, the LCD shows “Paging timeout” after a 35-second time out.
~29~
Making a Telephone Call
1.
Press , wait for dial tone, then enter the phone
number.
11
Press REDIAL
or dial number
REDIAL MENU
L
1
2.
Alternatively, you can enter the phone number first, then
press key.
When using this method, you can use the CLEAR (Left) and
DELETE (Right) soft keys to edit the number entered.
“Delete” erases the last digit entered. “Clear” erases the
entire line but remains in the dial-and-send dialing.
432398765
CLEAR DELETE
3.
Speed dial by accessing the entries in the phone book.
(Menu2)
Main Menu
2.PhoneBook
SELECT BACK
Joe
033289289
ADD OPTION
a.
Press or scrolling key to enter the phone
book.
b.
Press to dial the number.
4.
To abort dialing, press key.
Notes:
1. If a link cannot be established, the LCD will show “Base not found”
after a 6-second time out.
2. A call duration timer will start displaying the length of the call after
a link is established.
~29~
Making a Telephone Call
1.
Press , wait for dial tone, then enter the phone
number.
11
Press REDIAL
or dial number
REDIAL MENU
L
1
2.
Alternatively, you can enter the phone number first, then
press key.
When using this method, you can use the CLEAR (Left) and
DELETE (Right) soft keys to edit the number entered.
“Delete” erases the last digit entered. “Clear” erases the
entire line but remains in the dial-and-send dialing.
432398765
CLEAR DELETE
3.
Speed dial by accessing the entries in the phone book.
(Menu2)
Main Menu
2.PhoneBook
SELECT BACK
Joe
033289289
ADD OPTION
a.
Press or scrolling key to enter the phone
book.
b.
Press to dial the number.
4.
To abort dialing, press key.
Notes:
1. If a link cannot be established, the LCD will show “Base not found”
after a 6-second time out.
2. A call duration timer will start displaying the length of the call after
a link is established.
~29~
Making a Telephone Call
1.
Press , wait for dial tone, then enter the phone
number.
11
Press REDIAL
or dial number
REDIAL MENU
L
1
2.
Alternatively, you can enter the phone number first, then
press key.
When using this method, you can use the CLEAR (Left) and
DELETE (Right) soft keys to edit the number entered.
“Delete” erases the last digit entered. “Clear” erases the
entire line but remains in the dial-and-send dialing.
432398765
CLEAR DELETE
3.
Speed dial by accessing the entries in the phone book.
(Menu2)
Main Menu
2.PhoneBook
SELECT BACK
Joe
033289289
ADD OPTION
a.
Press or scrolling key to enter the phone
book.
b.
Press to dial the number.
4.
To abort dialing, press key.
Notes:
1. If a link cannot be established, the LCD will show “Base not found”
after a 6-second time out.
2. A call duration timer will start displaying the length of the call after
a link is established.
~29~
Making a Telephone Call
1.
Press , wait for dial tone, then enter the phone
number.
11
Press REDIAL
or dial number
REDIAL MENU
L
1
2.
Alternatively, you can enter the phone number first, then
press key.
When using this method, you can use the CLEAR (Left) and
DELETE (Right) soft keys to edit the number entered.
“Delete” erases the last digit entered. “Clear” erases the
entire line but remains in the dial-and-send dialing.
432398765
CLEAR DELETE
3.
Speed dial by accessing the entries in the phone book.
(Menu2)
Main Menu
2.PhoneBook
SELECT BACK
Joe
033289289
ADD OPTION
a.
Press or scrolling key to enter the phone
book.
b.
Press to dial the number.
4.
To abort dialing, press key.
Notes:
1. If a link cannot be established, the LCD will show “Base not found”
after a 6-second time out.
2. A call duration timer will start displaying the length of the call after
a link is established.
~30~
Making a 2-Way/ Intercom Call
The DuraFon-SIP Cordless Phone System offers private, Intercom/ 2-Way Radio calls
independent of the base station. Intercom/ 2-Way communication can be placed
between handsets.
1.
Press key followed by a two-digit handset ID or
Group ID.
Enter Ext #:
##
PHBOOKBASE
2.
Press key to end the call.
Notes:
1. Intercom calls can be made regardless of the Base Station being
present.
2. If a Group ID is entered, the first handset (belonging to that
group) that answers will establish a link with the caller. See
Handset Group Subscription.
3. If a link cannot be established, the LCD shows “Paging timeout”
after a 35-second time out.
Making a Broadcast
Handset-to-Handset Calls
1.
Broadcasting to all handsets
11
PA to ALL
REDIAL MENU
a.
Press and hold key from one handset.
b.
Start speaking the broadcast message once you hear the key tone; the
speakerphone of destination handsets will open when it receives the voice.
Re: the initiating handset needs to press and hold key while
speaking or broadcasting.
c.
Release key to end broadcasting.
2.
Broadcasting to a group of handsets
11
PA to Group #91
REDIAL MENU
91
a.
Enter the Group ID and then press and hold

hellospoke.com 888 / 955 / 5155 EnGenius DuraFon
Basic Call Handling
MAKING A BROADCAST (HANDSET TO HANDSET CALLS)
REDIAL
RECEIVING A CALL
1. Broadcasting to all handsets
• Press and hold the BROADCAST key from one handset.
• Start speaking the broadcast message once you hear the key tone; the speakerphone of
destination handsets will open when it receives the voice.
Re: the initiating handset needs to press and hold key while speaking or broadcasting.
• Release the BROADCAST key to end broadcasting.
2. Broadcasting to a group of handsets
• Enter the Group ID and then press and hold the BROADCAST key.
• Start speaking the broadcast message once you hear the key tone; the speakerphone of
destination handsets will open when it receives the voice.
Re: the initiating handset needs to press and hold key while speaking or broadcasting.
• Release the BROADCAST key to end the broadcasting.
3. Broadcasting to an individual handset
• Enter the Handset ID and then press and hold the BROADCAST key.
• Start speaking the broadcast message once you hear the key tone; the speakerphone of
destination handsets will open when it receives the voice.
Re: the initiating handset needs to press and hold key while speaking or broadcasting.
• Release the BROADCAST key to end the broadcasting.
1. Press REDIAL (Left) soft key.
2. The LCD shows the last phone number dialed. To dial this number, press the TALK key.
3. Use the UP or DOWN keys to scroll through the last 10 phone numbers dialed. Select and press the
TALK key to dial the selected number.
NOTE:
Intercom numbers (Handset ID) are not stored in the last 10 numbers dialed log.
1. When an incoming call arrives, the LCD will show the Caller ID message, and the ringer will ring or
vibrate unless the ringer has been turned off.
2. If the handset is on the charger cradle (ringer will be temporarily switched to “Ring” if it has been set
to “Vibrate”), lift the handset and press the TALK key to start a conversation.
Re: You can turn on the “Any Key Talk” from MENU-5-2.
NOTES:
1. You can press SILENT (Left) soft key if you choose to ignore the call. Unlike turning off the ringer
(from the handset menu), the SILENT key operation is valid only for the current call.
2. If Caller ID service is available, the LCD will display the incoming call information. If the LCD shows
“Private” or “Unknown,” the caller or the originating phone company may have blocked the caller’s
information.
~30~
Making a 2-Way/ Intercom Call
The DuraFon-SIP Cordless Phone System offers private, Intercom/ 2-Way Radio calls
independent of the base station. Intercom/ 2-Way communication can be placed
between handsets.
1.
Press key followed by a two-digit handset ID or
Group ID.
Enter Ext #:
##
PHBOOKBASE
2.
Press key to end the call.
Notes:
1. Intercom calls can be made regardless of the Base Station being
present.
2. If a Group ID is entered, the first handset (belonging to that
group) that answers will establish a link with the caller. See
Handset Group Subscription.
3. If a link cannot be established, the LCD shows “Paging timeout”
after a 35-second time out.
Making a Broadcast
Handset-to-Handset Calls
1.
Broadcasting to all handsets
11
PA to ALL
REDIAL MENU
a.
Press and hold key from one handset.
b.
Start speaking the broadcast message once you hear the key tone; the
speakerphone of destination handsets will open when it receives the voice.
Re: the initiating handset needs to press and hold key while
speaking or broadcasting.
c.
Release key to end broadcasting.
2.
Broadcasting to a group of handsets
11
PA to Group #91
REDIAL MENU
91
a.
Enter the Group ID and then press and hold
~30~
Making a 2-Way/ Intercom Call
The DuraFon-SIP Cordless Phone System offers private, Intercom/ 2-Way Radio calls
independent of the base station. Intercom/ 2-Way communication can be placed
between handsets.
1.
Press key followed by a two-digit handset ID or
Group ID.
Enter Ext #:
##
PHBOOKBASE
2.
Press key to end the call.
Notes:
1. Intercom calls can be made regardless of the Base Station being
present.
2. If a Group ID is entered, the first handset (belonging to that
group) that answers will establish a link with the caller. See
Handset Group Subscription.
3. If a link cannot be established, the LCD shows “Paging timeout”
after a 35-second time out.
Making a Broadcast
Handset-to-Handset Calls
1.
Broadcasting to all handsets
11
PA to ALL
REDIAL MENU
a.
Press and hold key from one handset.
b.
Start speaking the broadcast message once you hear the key tone; the
speakerphone of destination handsets will open when it receives the voice.
Re: the initiating handset needs to press and hold key while
speaking or broadcasting.
c.
Release key to end broadcasting.
2.
Broadcasting to a group of handsets
11
PA to Group #91
REDIAL MENU
91
a.
Enter the Group ID and then press and hold
~31~
key.
b.
Start speaking the broadcast message once you hear the key tone; the
speakerphone of destination handsets will open when it receives the voice.
Re: the initiating handset needs to press and hold key while
speaking or broadcasting.
c.
Release key to end the broadcasting.
3.
Broadcasting to an individual handset
11
PA to HS #12
REDIAL MENU
12
a.
Enter the Handset ID and then press and hold
key.
b.
Start speaking the broadcast message once you hear the key tone; the
speakerphone of destination handsets will open when it receives the voice.
Re: the initiating handset needs to press and hold key while
speaking or broadcasting.
c.
Release key to end the broadcasting.
Redial
1.
Press REDIAL (Left) soft key.
11
DuraFon-SIP
REDIAL MENU
2.
The LCD shows the last phone number dialed. To dial this
number, press key.
3.
Use or key to scroll through the last 10 phone
numbers dialed. Select and press key to dial the
selected number.
Dialed #1:
033289289
OPTION BACK
Note: Intercom numbers (Handset ID) are not stored in the
last 10 numbers dialed log.
~31~
key.
b.
Start speaking the broadcast message once you hear the key tone; the
speakerphone of destination handsets will open when it receives the voice.
Re: the initiating handset needs to press and hold key while
speaking or broadcasting.
c.
Release key to end the broadcasting.
3.
Broadcasting to an individual handset
11
PA to HS #12
REDIAL MENU
12
a.
Enter the Handset ID and then press and hold
key.
b.
Start speaking the broadcast message once you hear the key tone; the
speakerphone of destination handsets will open when it receives the voice.
Re: the initiating handset needs to press and hold key while
speaking or broadcasting.
c.
Release key to end the broadcasting.
Redial
1.
Press REDIAL (Left) soft key.
11
DuraFon-SIP
REDIAL MENU
2.
The LCD shows the last phone number dialed. To dial this
number, press key.
3.
Use or key to scroll through the last 10 phone
numbers dialed. Select and press key to dial the
selected number.
Dialed #1:
033289289
OPTION BACK
Note: Intercom numbers (Handset ID) are not stored in the
last 10 numbers dialed log.
~31~
key.
b.
Start speaking the broadcast message once you hear the key tone; the
speakerphone of destination handsets will open when it receives the voice.
Re: the initiating handset needs to press and hold key while
speaking or broadcasting.
c.
Release key to end the broadcasting.
3.
Broadcasting to an individual handset
11
PA to HS #12
REDIAL MENU
12
a.
Enter the Handset ID and then press and hold
key.
b.
Start speaking the broadcast message once you hear the key tone; the
speakerphone of destination handsets will open when it receives the voice.
Re: the initiating handset needs to press and hold key while
speaking or broadcasting.
c.
Release key to end the broadcasting.
Redial
1.
Press REDIAL (Left) soft key.
11
DuraFon-SIP
REDIAL MENU
2.
The LCD shows the last phone number dialed. To dial this
number, press key.
3.
Use or key to scroll through the last 10 phone
numbers dialed. Select and press key to dial the
selected number.
Dialed #1:
033289289
OPTION BACK
Note: Intercom numbers (Handset ID) are not stored in the
last 10 numbers dialed log.
~32~
Receiving a Telephone Call
1.
When an incoming call arrives, the LCD will show the Caller
ID message, and the ringer will ring or vibrate unless the
ringer has been turned off.
Joe
033289289
SILENT
11
1
L1
2.
If the handset is on the charger cradle (ringer will be
temporarily switched to “Ring” if it has been set to
“Vibrate”), lift the handset and press key to start a
conversation.
Re:
You can turn on the “Any Key Talk” from MENU-5-2.
Notes:
1. You can press SILENT (Left) soft key if you choose to ignore the call.
Unlike turning off the ringer (from the handset menu), the SILENT
key operation is valid only for the current call.
2. If Caller ID service is available, the LCD will display the incoming call
information. If the LCD shows “Private” or “Unknown,”the caller or
the originating phone company may have blocked the caller’s
information.
Receiving an Intercom Call
1.
When an intercom call arrives (called from other handsets,
ex. Handset 12), the ringer will ring or vibrate unless the
ringer has been turned off. Press to answer the
intercom call.
Incoming page
from Ext #12
SILENT
11
L
1
2.
If the handset is on the charger cradle (ringer will be
temporarily switched to “Ring” if it has been set to
“Vibrate”), lift the handset and press key to start a
conversation.

hellospoke.com 888 / 955 / 5155 EnGenius DuraFon
Basic Call Handling
RECEIVING AN INTERCOM CALL
ENDING A CALL
ADJUSTING HANDSET RECEIVER (EARPIECE) VOICE VOLUME
ADJUSTING HANDSET SPEAKERPHONE VOICE VOLUME
PLACING A CALL ON HOLD
1. When an intercom call arrives (called from other handsets, ex. Handset 12), the ringer will ring or
vibrate unless the ringer has been turned off. Press TALK to answer the intercom call.
2. If the handset is on the charger cradle (ringer will be temporarily switched to “Ring” if it has been set
to “Vibrate”), lift the handset and press the TALK key to start a conversation.
3. If the handset is not on the cradle and MENU-5-2 “Any Key Talk” setting is “On,” press any key (ex-
cept END and the SILENT soft key) to answer.
NOTES:
1. The LCD displays the caller’s Handset ID.
2. You can press the SILENT (Left) soft key if you choose to ignore the call. Unlike turning off the ringer
the SILENT key operation is valid only for the current call.
To end a telephone or intercom call, press the END key, or place handset into charger cradle.
1. Voice volume can only be adjusted during a call.
2. There are 6 levels of volume selections. Use the UP or DOWN keys to adjust.
3. The new setting will remain effective for all future calls until changed.
1. Voice volume can only be adjusted during a call (in speakerphone mode).
2. There are 6 levels of volume selections. Use the UP or DOWN keys to adjust.
3. The new setting will remain effective for all future calls until changed.
1. When a call is in progress, it can be put on hold by pressing OPTION (Right) soft key and the *key.
2. To return to the conversation, press UNHOLD (Left) soft key.
NOTES:
1. Handset LCD displays when a call is on hold. An alert tone (a beep) every 30-seconds will remind the
handset that a call is on hold.
2. If the operation (e.g., call transfer) fails after putting a call on-hold, the held call may be dropped.
~32~
Receiving a Telephone Call
1.
When an incoming call arrives, the LCD will show the Caller
ID message, and the ringer will ring or vibrate unless the
ringer has been turned off.
Joe
033289289
SILENT
11
1
L1
2.
If the handset is on the charger cradle (ringer will be
temporarily switched to “Ring” if it has been set to
“Vibrate”), lift the handset and press key to start a
conversation.
Re:
You can turn on the “Any Key Talk” from MENU-5-2.
Notes:
1. You can press SILENT (Left) soft key if you choose to ignore the call.
Unlike turning off the ringer (from the handset menu), the SILENT
key operation is valid only for the current call.
2. If Caller ID service is available, the LCD will display the incoming call
information. If the LCD shows “Private” or “Unknown,”the caller or
the originating phone company may have blocked the caller’s
information.
Receiving an Intercom Call
1.
When an intercom call arrives (called from other handsets,
ex. Handset 12), the ringer will ring or vibrate unless the
ringer has been turned off. Press to answer the
intercom call.
Incoming page
from Ext #12
SILENT
11
L
1
2.
If the handset is on the charger cradle (ringer will be
temporarily switched to “Ring” if it has been set to
“Vibrate”), lift the handset and press key to start a
conversation.
~33~
3.
If the handset is not on the cradle and MENU-5-2 “Any Key Talk” setting is “On,”
press any key (except and the SILENT soft key) to answer.
Notes:
1. The LCD displays the caller’s Handset ID.
2. You can press the SILENT (Left) soft key if you choose to ignore the call.
Unlike turning off the ringer the SILENT key operation is valid only for
the current call.
Ending a Call
To end a telephone or intercom call, press key, or place handset into charger
cradle.
Adjusting Handset Receiver (Earpiece) Voice Volume
1.
Voice volume can only be adjusted during a call.
00:00:15
Volume: 3
11
MUTE OPTION
L
1
2.
There are 6 levels of volume selections. Use or
key to adjust.
3.
The new setting will remain effective for all future calls
until changed.
Adjusting Handset Speakerphone Voice Volume
1.
Voice volume can only be adjusted during a call (in
speakerphone mode).
00:00:15
Volume: 3
11
MUTE OPTION
L
1
2.
There are 6 levels of volume selections. Use or
key to adjust.
3.
The new setting will remain effective for all future calls
until changed.
~33~
3.
If the handset is not on the cradle and MENU-5-2 “Any Key Talk” setting is “On,”
press any key (except and the SILENT soft key) to answer.
Notes:
1. The LCD displays the caller’s Handset ID.
2. You can press the SILENT (Left) soft key if you choose to ignore the call.
Unlike turning off the ringer the SILENT key operation is valid only for
the current call.
Ending a Call
To end a telephone or intercom call, press key, or place handset into charger
cradle.
Adjusting Handset Receiver (Earpiece) Voice Volume
1.
Voice volume can only be adjusted during a call.
00:00:15
Volume: 3
11
MUTE OPTION
L
1
2.
There are 6 levels of volume selections. Use or
key to adjust.
3.
The new setting will remain effective for all future calls
until changed.
Adjusting Handset Speakerphone Voice Volume
1.
Voice volume can only be adjusted during a call (in
speakerphone mode).
00:00:15
Volume: 3
11
MUTE OPTION
L
1
2.
There are 6 levels of volume selections. Use or
key to adjust.
3.
The new setting will remain effective for all future calls
until changed.
~34~
Placing a Call On Hold
1.
When a call is in progress, it can be put on hold by pressing
OPTION (Right) soft key and the ＊key.
You have a
call on hold
UNHOLD OPTION
2.
To return to the conversation, press UNHOLD (Left) soft
key.
Notes:
1. Handset LCD displays when a call is on hold. An alert tone (a beep)
every 30-seconds will remind the handset that a call is on hold.
2. If the operation (e.g., call transfer) fails after putting a call on-hold,
the held call may be dropped.
Mute
1.
After a link is established, you can press MUTE (Left) soft
key to mute the handset microphone.
00:00:15
MUTE
11
UNMUTE OPTION
L
1
2.
When mute is active, the other end will not hear your
voice, but can still speak to you.
3.
To leave the mute state, press UNMUTE (Left) soft key. Mute is effective only
for the current call.
Do Not Disturb (Silent Ring)
1.
Enter the key sequence MENU-3-1, then select “Off.” Press
SELECT (Left) soft key to confirm your choice. This will turn
off the ringer until it is turned on again from the menu.
Joe
033289289
SILENT
11
L
1
2.
For temporary silencing the ringer when an incoming call
arrives, press SILENT (Left) soft key.

hellospoke.com 888 / 955 / 5155 EnGenius DuraFon
Basic Call Handling
MUTE
DO NOT DISTURB (SILENT RING)
CALL TRANSFER
1. After a link is established, you can press MUTE (Left) soft key to mute the handset microphone.
2. When mute is active, the other end will not hear your voice, but can still speak to you.
3. To leave the mute state, press UNMUTE (Left) soft key. Mute is effective only for the current call.
1. Enter the key sequence MENU-3-1, then select “Off.” Press SELECT (Left) soft key to conrm your
choice. This will turn off the ringer until it is turned on again from the menu.
2. For temporary silencing the ringer when an incoming call arrives, press SILENT (Left) soft key.
While a telephone call is in progress, you can transfer it between different handsets.
Direct transfer
1. Press OPTION (Right) soft key, followed by the *key to put the call on hold.
2. Press OPTION (Right) soft key, followed by selecting XFER item and then entering the destination
handset ID, then the held call will be transferred directly.
After the call is transferred to the destination handset, the original handset will go back to standby
mode automatically.
Indirect transfer
If you want to talk to the destination handset before the call is transferred, you can follow the below
method:
1. During the call, press the 2-WAY/INTERCOM key, then enter the destination handset ID.
2. Press TALK on the destination handset to answer the intercom call, you can now talk to the
destination handset.
After talking, press END to end the intercom call, and then the destination handset is able to pick up
the incoming call automatically.
After the call is transferred to the destination handset, the original handset will go back to standby
mode automatically.
NOTES:
If the destination handset does not answer after paging it or transferring timeout, the call is routed back
to the originating handset.
~34~
Placing a Call On Hold
1.
When a call is in progress, it can be put on hold by pressing
OPTION (Right) soft key and the ＊key.
You have a
call on hold
UNHOLD OPTION
2.
To return to the conversation, press UNHOLD (Left) soft
key.
Notes:
1. Handset LCD displays when a call is on hold. An alert tone (a beep)
every 30-seconds will remind the handset that a call is on hold.
2. If the operation (e.g., call transfer) fails after putting a call on-hold,
the held call may be dropped.
Mute
1.
After a link is established, you can press MUTE (Left) soft
key to mute the handset microphone.
00:00:15
MUTE
11
UNMUTE OPTION
L
1
2.
When mute is active, the other end will not hear your
voice, but can still speak to you.
3.
To leave the mute state, press UNMUTE (Left) soft key. Mute is effective only
for the current call.
Do Not Disturb (Silent Ring)
1.
Enter the key sequence MENU-3-1, then select “Off.” Press
SELECT (Left) soft key to confirm your choice. This will turn
off the ringer until it is turned on again from the menu.
Joe
033289289
SILENT
11
L
1
2.
For temporary silencing the ringer when an incoming call
arrives, press SILENT (Left) soft key.
~34~
Placing a Call On Hold
1.
When a call is in progress, it can be put on hold by pressing
OPTION (Right) soft key and the ＊key.
You have a
call on hold
UNHOLD OPTION
2.
To return to the conversation, press UNHOLD (Left) soft
key.
Notes:
1. Handset LCD displays when a call is on hold. An alert tone (a beep)
every 30-seconds will remind the handset that a call is on hold.
2. If the operation (e.g., call transfer) fails after putting a call on-hold,
the held call may be dropped.
Mute
1.
After a link is established, you can press MUTE (Left) soft
key to mute the handset microphone.
00:00:15
MUTE
11
UNMUTE OPTION
L
1
2.
When mute is active, the other end will not hear your
voice, but can still speak to you.
3.
To leave the mute state, press UNMUTE (Left) soft key. Mute is effective only
for the current call.
Do Not Disturb (Silent Ring)
1.
Enter the key sequence MENU-3-1, then select “Off.” Press
SELECT (Left) soft key to confirm your choice. This will turn
off the ringer until it is turned on again from the menu.
Joe
033289289
SILENT
11
L
1
2.
For temporary silencing the ringer when an incoming call
arrives, press SILENT (Left) soft key.
~38~
Notes:
1. The handset can change group affiliations at any time.
2. The base station is not responsible for group assignments.
Consequently, it cannot de-subscribe a handset from a group.
3. When an intercom caller enters a group ID, all handsets subscribed to
this group will ring. The first handset to answer will establish a link
with the caller. Afterward, it is a one-to-one call, not a one-to-many
call.
Call Transfer
While a telephone call is in progress, you can transfer it between different
handsets.
Direct transfer
1.
Press OPTION (Right) soft key, followed by the ＊key to put
the call on hold.
00:00:15
Volume: 3
11
MUTE OPTION
L
1
You have a
call on hold
UNHOLD XFER
Enter Ext #:
##
11
CANCEL
L
1
2.
Press OPTION (Right) soft key, followed by selecting XFER
item and then entering the destination handset ID, then the
held call will be transferred directly.
After the call is transferred to the destination handset, the
original handset will go back to standby mode automatically.
Indirect transfer
If you want to talk to the destination handset before the call is
transferred, you can follow the below method:
00:00:15
Volume: 3
11
MUTE OPTION
L
1
1.
During the call, press key, then enter the destination
handset ID.
2.
Press the of the destination handset to answer the
intercom call, you can now talk to the destination handset.
After talking, press to end the intercom call, and then
the destination handset is able to pick up the incoming call
automatically.
Enter Ext #:
##
11
CANCEL
L
1
~38~
Notes:
1. The handset can change group affiliations at any time.
2. The base station is not responsible for group assignments.
Consequently, it cannot de-subscribe a handset from a group.
3. When an intercom caller enters a group ID, all handsets subscribed to
this group will ring. The first handset to answer will establish a link
with the caller. Afterward, it is a one-to-one call, not a one-to-many
call.
Call Transfer
While a telephone call is in progress, you can transfer it between different
handsets.
Direct transfer
1.
Press OPTION (Right) soft key, followed by the ＊key to put
the call on hold.
00:00:15
Volume: 3
11
MUTE OPTION
L
1
You have a
call on hold
UNHOLD XFER
Enter Ext #:
##
11
CANCEL
L
1
2.
Press OPTION (Right) soft key, followed by selecting XFER
item and then entering the destination handset ID, then the
held call will be transferred directly.
After the call is transferred to the destination handset, the
original handset will go back to standby mode automatically.
Indirect transfer
If you want to talk to the destination handset before the call is
transferred, you can follow the below method:
00:00:15
Volume: 3
11
MUTE OPTION
L
1
1.
During the call, press key, then enter the destination
handset ID.
2.
Press the of the destination handset to answer the
intercom call, you can now talk to the destination handset.
After talking, press to end the intercom call, and then
the destination handset is able to pick up the incoming call
automatically.
Enter Ext #:
##
11
CANCEL
L
1
~38~
Notes:
1. The handset can change group affiliations at any time.
2. The base station is not responsible for group assignments.
Consequently, it cannot de-subscribe a handset from a group.
3. When an intercom caller enters a group ID, all handsets subscribed to
this group will ring. The first handset to answer will establish a link
with the caller. Afterward, it is a one-to-one call, not a one-to-many
call.
Call Transfer
While a telephone call is in progress, you can transfer it between different
handsets.
Direct transfer
1.
Press OPTION (Right) soft key, followed by the ＊key to put
the call on hold.
00:00:15
Volume: 3
11
MUTE OPTION
L
1
You have a
call on hold
UNHOLD XFER
Enter Ext #:
##
11
CANCEL
L
1
2.
Press OPTION (Right) soft key, followed by selecting XFER
item and then entering the destination handset ID, then the
held call will be transferred directly.
After the call is transferred to the destination handset, the
original handset will go back to standby mode automatically.
Indirect transfer
If you want to talk to the destination handset before the call is
transferred, you can follow the below method:
00:00:15
Volume: 3
11
MUTE OPTION
L
1
1.
During the call, press key, then enter the destination
handset ID.
2.
Press the of the destination handset to answer the
intercom call, you can now talk to the destination handset.
After talking, press to end the intercom call, and then
the destination handset is able to pick up the incoming call
automatically.
Enter Ext #:
##
11
CANCEL
L
1
~38~
Notes:
1. The handset can change group affiliations at any time.
2. The base station is not responsible for group assignments.
Consequently, it cannot de-subscribe a handset from a group.
3. When an intercom caller enters a group ID, all handsets subscribed to
this group will ring. The first handset to answer will establish a link
with the caller. Afterward, it is a one-to-one call, not a one-to-many
call.
Call Transfer
While a telephone call is in progress, you can transfer it between different
handsets.
Direct transfer
1.
Press OPTION (Right) soft key, followed by the ＊key to put
the call on hold.
00:00:15
Volume: 3
11
MUTE OPTION
L
1
You have a
call on hold
UNHOLD XFER
Enter Ext #:
##
11
CANCEL
L
1
2.
Press OPTION (Right) soft key, followed by selecting XFER
item and then entering the destination handset ID, then the
held call will be transferred directly.
After the call is transferred to the destination handset, the
original handset will go back to standby mode automatically.
Indirect transfer
If you want to talk to the destination handset before the call is
transferred, you can follow the below method:
00:00:15
Volume: 3
11
MUTE OPTION
L
1
1.
During the call, press key, then enter the destination
handset ID.
2.
Press the of the destination handset to answer the
intercom call, you can now talk to the destination handset.
After talking, press to end the intercom call, and then
the destination handset is able to pick up the incoming call
automatically.
Enter Ext #:
##
11
CANCEL
L
1
~38~
Notes:
1. The handset can change group affiliations at any time.
2. The base station is not responsible for group assignments.
Consequently, it cannot de-subscribe a handset from a group.
3. When an intercom caller enters a group ID, all handsets subscribed to
this group will ring. The first handset to answer will establish a link
with the caller. Afterward, it is a one-to-one call, not a one-to-many
call.
Call Transfer
While a telephone call is in progress, you can transfer it between different
handsets.
Direct transfer
1.
Press OPTION (Right) soft key, followed by the ＊key to put
the call on hold.
00:00:15
Volume: 3
11
MUTE OPTION
L
1
You have a
call on hold
UNHOLD XFER
Enter Ext #:
##
11
CANCEL
L
1
2.
Press OPTION (Right) soft key, followed by selecting XFER
item and then entering the destination handset ID, then the
held call will be transferred directly.
After the call is transferred to the destination handset, the
original handset will go back to standby mode automatically.
Indirect transfer
If you want to talk to the destination handset before the call is
transferred, you can follow the below method:
00:00:15
Volume: 3
11
MUTE OPTION
L
1
1.
During the call, press key, then enter the destination
handset ID.
2.
Press the of the destination handset to answer the
intercom call, you can now talk to the destination handset.
After talking, press to end the intercom call, and then
the destination handset is able to pick up the incoming call
automatically.
Enter Ext #:
##
11
CANCEL
L
1