ENS TITANIUM ED8004H5-BN User manual

Digital Video Recorder
User’s Manual

Notes
Please read this user manual carefully to ensure that you can use the device correctly and
safely.
There may be several technically incorrect places or printing errors in this manual. The
updates will be added into the new version of this manual. The contents of this manual are
subject to change without notice.
This device should be operated only from the type of power source indicated on the
marking label. The voltage of the power must be verified before using the same. Kindly
remove the cables from the power source if the device is not to be used for a long period of
time.
Do not install this device near any heat sources such as radiators, heat registers, stoves or
other devices that produce heat.
Do not install this device near water. Clean only with a dry cloth.
Do not block any ventilation openings and ensure proper ventilation around the machine.
Do not power off the device at normal recording condition.
This machine is for indoor use only. Do not expose the machine in rain or moist
environment. In case any solid or liquid get inside the machine’s case, please turn off the
device immediately and get it checked by a qualified technician.
Do not try to repair the device by yourself without technical aid or approval.
In this manual, the trademarks, product names, service names, company names, products
that are not owned by our company are the properties of their respective owners.
It is recommended to back up and clear the personal data stored in the device before the
device is returned to us for repair or replacement except those data that are essential for
purposes of repair or replacement. The device will be restored to the default factory settings
and all personal data will be cleared after repair or replacement. Our company ensures that the
customer’s data is not made available to third parties if the device is exchanged.
This manual is suitable for many models. All examples and pictures used in the manual are
from one of the models for reference purpose.
The local language versions of this manual will be provided to users in the corresponding
regions and countries.
Disclaimer
With regard to the product with internet access, the use of product shall be wholly at your
own risks. Our company shall be irresponsible for abnormal operation, privacy leakage or other
damages resulting from cyber attack, hacker attack, virus inspection, or other internet security
risks; however, our company will provide timely technical support if necessary.
Surveillance laws vary from country to country. Check all laws in your local region before
using this product for surveillance purposes. We shall not take the responsibility for any
consequences resulting from illegal operations. In the event of any conflicts between this
manual and the applicable law, the later prevails.

The storage of the personal data depends on the capacity of the storage devices the users
use and all data stored in the device shall be handled by themselves. Our company shall not be
responsible for the data loss.
Cybersecurity Recommendations
Use a strong password. At least 8 characters or a combination of characters, numbers, and
upper and lower case letters should be used in your password.
Set the password expiration time and regularly change the passwords of your devices to
ensure that only authorized users can access the system (recommended time is 90 days).
The system will automatically check the latest firmware version once a day. Once the
latest version is checked, you’d better update it to ensure the system is current with the latest
security patches and fixes.
It is recommended to change the service default ports (like HTTP-80, HTTPS-443, etc.) to
reduce the risk of outsiders being able to access.
It is recommended to set the firewall of your router. But note that some important ports
cannot be closed (like HTTP port, HTTPS port, Data Port).
It is not recommended to expose the device to the public network. When it is necessary to
be exposed to the public network, please set the external hardware firewall and the
corresponding firewall policy.
It is not recommended to use the v1 and v2 functions of SNMP.
In order to enhance the security of WEB client access, please create a TLS certificate to
enable HTTPS.
Use black and white list to filter the IP address. This will prevent everyone, except those
specified IP addresses from accessing the system.
If you add multiple users, please limit functions of guest accounts.
If you enable UPnP, it will automatically try to forward ports in your router or modem. It
is really very convenient for users, but this will increase the risk of data leakage when the
system automatically forwards ports. Disabling UPnP is recommended when the function is not
used in real applications.
Check the log. If you want to know whether your device has been accessed by
unauthorized users or not, you can check the log. The system log will show you which IP
addresses were used to log in your system and what was accessed.

Regulatory Information
FCC Information
1. FCC compliance
The products have been tested and found in compliance with the council FCC rules and
regulations part 15 subpart B. These limits are designed to provide reasonable protection
against harmful interference. This equipment generates uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communication. However, there is no guarantee that interference
will not occur in a particular installation. The user will be required to correct the interface at
his own expense in case the harmful interference occurs.
2. FCC conditions:
Operation of this product is subject the following two conditions: (1) this device may not
cause harmful interface, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
CE Information
The products have been manufactured to comply with the following directives.
EMC Directive 2014/30/EU
RoHS
The products have been designed and manufactured in accordance with Directive EU RoHS
Directive 2011/65/EU and its amendment Directive EU 2015/863 on the restriction of the use
of certain hazardous substances in electrical and electronic equipment.
2012/19/EU (WEEE directive): The Directive on waste electrical and electronic
equipment (WEEE Directive). To improve the environmental management of WEEE,
the improvement of collection, treatment and recycling of electronics at the end of
their life is essential. Therefore, the product marked with this symbol must be
disposed of in a responsible manner.
Directive 94/62/EC: The Directive aims at the management of packaging and packaging waste
and environmental protection. The packaging and packaging waste of the product in this
manual refers to must be disposed of at designated collection points for proper recycling and
environmental protection.
REACH(EC1907/2006): REACH concerns the Registration, Evaluation, Authorization and
Restriction of Chemicals, which aims to ensure a high level of protection of human health and
the environment through better and earlier identification of the intrinsic properties of chemical
substances. The product in this manual refers to conforms to the rules and regulations of
REACH. For more information of REACH, please refer to DG GROWTH or ECHA websites.

Contents
DVR User Manual
i
Contents
Contents......................................................................................................................................i
1Introduction...................................................................................................................1
1.1 Summary.......................................................................................................................1
1.2 Features.........................................................................................................................1
1.3 Front Panel Descriptions...............................................................................................4
1.4 Rear Panel Descriptions................................................................................................5
1.5 Connections...................................................................................................................7
2Basic Operation Guide................................................................................................10
2.1 Startup & Shutdown....................................................................................................10
2.1.1 Startup..............................................................................................................10
2.1.2 Shutdown..........................................................................................................10
2.2 Remote Controller.......................................................................................................10
2.3 Mouse Control.............................................................................................................12
2.4 Text-input Instruction..................................................................................................12
2.5 Common Button Operation .........................................................................................13
3Wizard & Main Interface...........................................................................................14
3.1 Startup Wizard.............................................................................................................14
3.2 Main Interface.............................................................................................................18
3.2.1 Main Interface Introduction..............................................................................18
3.2.2 Setup Panel.......................................................................................................20
3.2.3 Main Functions.................................................................................................22
4Camera Management..................................................................................................23
4.1 Camera Signal.............................................................................................................23
4.2 Add/Edit Camera.........................................................................................................23
4.2.1 Add Camera......................................................................................................23
4.2.2 Edit Camera......................................................................................................25
5Live View Introduction...............................................................................................26
5.1 Live View Interface Introduction ................................................................................26
5.2 View Mode..................................................................................................................27
5.2.1 Display Mode...................................................................................................27
5.2.2 Quick Sequence View.......................................................................................28
5.2.3 Scheme View In Sequence ...............................................................................29
5.2.4 Spot View.........................................................................................................30
5.3 POS Settings ...............................................................................................................31
5.4 Image Configuration ...................................................................................................33
5.4.1 OSD Settings....................................................................................................33
5.4.2 Image Settings..................................................................................................34
5.4.3 Mask Settings...................................................................................................34
5.4.4 Water Mark Settings.........................................................................................35
5.4.5 Image Adjustment ............................................................................................36
6PTZ...............................................................................................................................38
6.1 PTZ Control Interface Introduction.............................................................................38

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6.2 Preset Setting...............................................................................................................42
6.3 Cruise Setting..............................................................................................................43
6.4 PTZ Protocol Setting...................................................................................................44
7Record & Disk Management......................................................................................45
7.1 Record Configuration..................................................................................................45
7.1.1 Mode Configuration.........................................................................................45
7.1.2 Advanced Configuration...................................................................................47
7.2 Encode Parameters Setting..........................................................................................47
7.3 Schedule Setting..........................................................................................................48
7.3.1 Add Schedule....................................................................................................48
7.3.2 Record Schedule Configuration........................................................................51
7.4 Record Mode...............................................................................................................51
7.4.1 Manual Recording............................................................................................51
7.4.2 Timing Recording.............................................................................................51
7.4.3 Motion Based Recording..................................................................................51
7.4.4 Sensor Based Recording...................................................................................52
7.4.5 Intelligence Recording .....................................................................................52
7.5 Disk Management .......................................................................................................52
7.5.1 Storage Mode Configuration............................................................................55
7.5.2 View Disk and S.M.A.R.T. Information...........................................................56
8Playback & Backup.....................................................................................................57
8.1 Instant Playback ..........................................................................................................57
8.2 Playback Interface Introduction ..................................................................................57
8.3 Smart Playback............................................................................................................60
8.4 Record Search, Playback & Backup............................................................................62
8.4.1 Search, Playback & Backup by Time-sliced Image..........................................62
8.4.2 Smart Search ....................................................................................................64
8.4.3 Search, Playback & Backup by Time ...............................................................65
8.4.4 Search, Playback & Backup by Event ..............................................................66
8.4.5 Search & Playback by Tag................................................................................67
8.4.6 Image Management..........................................................................................67
8.4.7 View Backup Status..........................................................................................68
9Alarm Management ....................................................................................................69
9.1 Sensor Alarm...............................................................................................................69
9.2 Motion Alarm..............................................................................................................70
9.2.1 Motion Configuration.......................................................................................70
9.2.2 Motion Alarm Handling Configuration ............................................................71
9.3 Intelligence Alarm.......................................................................................................71
9.3.1 Object Detection...............................................................................................71
9.3.2 Exception..........................................................................................................73
9.3.3 Tripwire............................................................................................................74
9.3.4 Intrusion Detection...........................................................................................75
9.4 Exception Alarm..........................................................................................................77
9.4.1 IPC Offline Settings .........................................................................................77
9.4.2 Video Loss Settings..........................................................................................78
9.4.3 Exception Handling Settings............................................................................78
9.5 Alarm Event Notification ............................................................................................79

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9.5.1 Alarm-out .........................................................................................................79
9.5.2 E-mail...............................................................................................................79
9.5.3 Display.............................................................................................................79
9.5.4 Buzzer ..............................................................................................................80
9.5.5 Push Message...................................................................................................80
9.5.6 Alarm Server ....................................................................................................80
9.6 Manual Alarm .............................................................................................................81
9.7 View Alarm Status.......................................................................................................81
10 Account & Permission Management .........................................................................83
10.1 Account Management................................................................................................83
10.1.1 Add User.........................................................................................................83
10.1.2 Edit User.........................................................................................................84
10.2 User Login & Logout................................................................................................86
10.3 Permission Management ...........................................................................................86
10.3.1 Add Permission Group ...................................................................................86
10.3.2 Edit Permission Group ...................................................................................87
10.4 Black and White List.................................................................................................87
10.5 Preview On Logout ...................................................................................................88
10.6 Password Security.....................................................................................................89
10.7 View Online User......................................................................................................89
11 Device Management....................................................................................................90
11.1 Network Configuration..............................................................................................90
11.1.1 TCP/IP Configuration.....................................................................................90
11.1.2 Port Configuration..........................................................................................91
11.1.3 PPPoE Configuration......................................................................................92
11.1.4 DDNS Configuration......................................................................................93
11.1.5 E-mail Configuration......................................................................................95
11.1.6 UPnP Configuration........................................................................................97
11.1.7 NAT Configuration.........................................................................................97
11.1.8 802.1X............................................................................................................98
11.1.9 FTP Configuration..........................................................................................99
11.1.10 Platform Access............................................................................................99
11.1.11 3G/4G (Optional)........................................................................................100
11.1.12 Wi-Fi (Optional).........................................................................................100
11.1.13 SNMP (Optional)........................................................................................102
11.1.14 View Network Status..................................................................................102
11.2 Basic Configuration.................................................................................................103
11.2.1 Common Configuration................................................................................103
11.2.2 Date and Time Configuration .......................................................................103
11.2.3 Recorder OSD Settings.................................................................................104
11.3 Factory Default........................................................................................................104
11.4 Device Software Upgrade........................................................................................104
11.5 Backup and Restore.................................................................................................105
11.6 Restart Automatically..............................................................................................106
11.7 View Log.................................................................................................................106
11.8 View System Information........................................................................................107
12 Remote Surveillance..................................................................................................108

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12.1 Mobile Client Surveillance......................................................................................108
12.2 Web LAN Access ....................................................................................................108
12.3 Web WAN Access....................................................................................................109
12.4 Web Remote Control...............................................................................................110
12.4.1 Remote Preview ........................................................................................... 111
12.4.2 Remote Playback..........................................................................................114
12.4.3 Remote Backup ............................................................................................115
12.4.4 Remote Configuration..................................................................................115
Appendix A FAQ.................................................................................................................116
Appendix B Calculate Recording Capacity......................................................................121
Appendix C Compatible Device List.................................................................................122
Appendix D Communication Port List .............................................................................123
Appendix E Personal Data Collection Description ..........................................................124
Appendix F Default Account List ......................................................................................125
Appendix G Command List...............................................................................................126

Introduction
DVR User Manual
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1Introduction
1.1 Summary
Based on the most advanced SOC technology and embedded system in the field, our DVRs
adopt the new designed human interface and support the smart management of analog cameras
and IP cameras and the record search of slice. The DVRs are powerful and easy to use and
provide excellent image quality and stable system. They are the centralized monitoring
management products with high performance and high quality specially designed for video
monitoring field.
Therefore, the DVRs can be widely used to security system of banks at home and abroad,
schools, intelligent mansions, traffic, environmental protection, supermarkets, petrol service
stations, residential quarters and factories and so on.
1.2 Features
Basic Functions
Support local device and network device access including IP camera/dome and the third
party IP cameras
Support standard ONVIF protocol
Support dual stream recording of each camera
Support IP cameras to be added quickly or manually
Support collective or individual configuration of the cameras’OSD, video parameters,
mask, motion and so on
Support multiple ser permission groups including Administrator, Advanced and Ordinary
which are the default permission groups of the system
Support multiple users to be created, multiple web clients login by using one username at
the same time and the user’s permission control to be enabled or disabled
Support multiple web clients login at the same time
Live View
Support 4K×2K/2560×1440/1920×1080/1280×1024 HDMI and 1920×1080/1280×1024
VGA high definition synchronous display
Support multi-screen modes
Support auto adjustment of the camera’s image display proportion
Support audio monitoring of the camera to be enabled or disabled
Support manual snap of the preview camera
Support the sequence of the preview cameras to be adjusted
Support display mode to be added and saved and the saved modes can be called directly
Support quick tool bar operation of the preview window
Support motion detection and video mask
Support multiple popular P.T.Z. control protocol and setup of the preset and cruise
Support direct mouse control of the dome including rotating, zoom, focusing and so on
Support single camera image to be zoomed by sliding the scroll wheel of the mouse
Support any area of the image to be zoomed in to a maximum of 16 times of the current

Introduction
DVR User Manual
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size
Support image and lens adjustment (only available for some cameras)
Support quick camera adding in the camera window of the live view interface
The live camera sequence of the web client will keep consistent with that of the DVR after
adjusting the live camera sequence of the DVR, but the live camera sequence of the DVR will
not be changed if that of the web client is changed
Disk Management
The DVRs with the 2U case can add a maximum of 8 SATA HDDs; a maximum of 4
SATA HDDs with the 1.5U case, a maximum of 2 SATA HDDs with the 1U case and a
maximum of 1 SATA HDD with the small 1U case
Each SATA interface of the DVR supports the HDDs with max 8TB storage capacity
Support disk group configuration and management and each camera can be added into
different disk groups with different storage capacity
Support disk information and disk working status viewing
Support batch formatting of the disks
Record Configuration
Support main stream and sub stream recording at the same time and collective or
individual configuration of the record stream
Support manual and auto record modes
Support schedule recording, sensor alarm recording and motion detection recording, etc
Support schedule recording and event recording setting with different record streams
Support record schedule setting and recycle recording
Support pre recording and delay recording configuration of the event recording
Record Playback
Support time scale operation in quick playback and the playback date and time can be set
randomly by scrolling the mouse; the time interval of the time scale can be zoomed
Support record searching by time slice/time/event/tag
Support smart search and playback
Support time view and camera view in searching by time slice mode
Support time slice searching by month, by day, by hour and by minute and time slice to be
displayed with camera thumbnail
Support event searching by manual/motion/sensor/intelligent events
Support tag searching by the manual added tags
Support instant playback of the selected camera in the live view interface
Support acceleration(maximum 32 times of the normal speed), deceleration (minimum
1/32 times of the normal speed) and 30s’addition or reduction to current playing time
Record Backup
Support record to be backed up through USB (U disk, mobile HDD) interface
Support record to be backed up by time/event/image searching
Support record cutting for backing up when playing back
Support a maximum of 10 backup tasks in background and backup status viewing