enware ENM620 Assembly instructions

Call 1300 369 273
www.enware.com.au
Enware Australia Pty Limited
9 Endeavour Rd Caringbah NSW 2229 Australia
Ph: [phone] [e-mail]
I00271_Jan 21
Installation, Operating & Maintenance Instructions
Enware Touch Free Sensor Tap
ENM620/ENM621
AUTO SENSE SYSTEM
ON DEMAND SENSOR SYSTEM
The Bluetooth® trademark and logos are property of Bluetooth SIG, Inc., and their usage is licensed for Orasgroup.

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PRODUCT COMPONENTS FRONT OF WALL
OR
BATTERY OPERATED
ON DEMAND SENSOR
Sensor above outlet
On Demand Sensor Front of Wall Component Only
230mm Fixed Spout with Laminar Flow - Battery Operated
ENMWB C2L3 - 8Lpm
ENMWB C2L5 - 6Lpm
ENMWB C2L6 - 4.5Lpm BATT
AUTO SENSE
Sensor below outlet
Auto Sense Front of Wall Component Only
230mm Fixed Spout with Laminar Flow - Battery Operated
ENMAB C2L3 - 8Lpm
ENMAB C2L5 - 6Lpm
ENMAB C2L6 - 4.5Lpm BATT
MAINS POWERED
ON DEMAND
Sensor above outlet
On Demand Sensor Front of Wall Component Only
230mm Fixed Spout with Laminar Flow - Mains Powered
ENMWM C2L3 - 8Lpm
ENMWM C2L5 - 6Lpm
ENMWM C2L6 - 4.5Lpm
MAINS
AUTO SENSE
Sensor below outlet
Auto Sense Front of Wall Component Only
230mm Fixed Spout with Laminar Flow - Mains Powered
ENMAM C2L3 - 8Lpm
ENMAM C2L5 - 6Lpm
ENMAM C2L6 - 4.5Lpm MAINS
Also available with 200mm spout:
ENMWB C1L3 - 8 Lpm
ENMWB C1L5 - 6 Lpm
ENMWB C1L6 - 4.5 Lpm
BATT
Also available with 200mm spout:
ENMAB C1L3 - 8 Lpm
ENMAB C1L5 - 6 Lpm
ENMAB C1L6 - 4.5 Lpm
BATT
Also available with 200mm spout:
ENMWM C1L3 - 8 Lpm
ENMWM C1L5 - 6 Lpm
ENMWM C1L6 - 4.5 Lpm
MAINS
Also available with 200mm spout:
ENMAM C1L3 - 8 Lpm
ENMAM C1L5 - 6 Lpm
ENMAM C1L6 - 4.5 Lpm
MAINS

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PRODUCT COMPONENTS IN WALL
BATTERY
OPERATED
ENM620
6V Battery
Operated
In-Wall
Component
MAINS POWER
ENM621
12V Mains Power
In-Wall
Component
BATT
MAINS
NOTE WHEN PLACING AN ORDER
IN WALL
(back of wall)
component
is ordered
separately to
FRONT OF
WALL
component
Battery operated
IN WALL
(back of wall)
component
MUST be paired
with battery
operated
FRONT OF WALL
Mains operated
IN WALL
(back of wall)
component
MUST be paired
with mains
operated
FRONT OF WALL
Sensors will not operate if components are not paired correctly
BATT
MAINS

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CONTENTS
PRODUCT COMPONENTS FRONT OF WALL PAGE 2
PRODUCT COMPONENTS IN-WALL PAGE 3
TECHNICAL INFORMATION PAGE 5
INSTALLATION COMPLIANCE PAGE 7
INSTALLATION PROCEDURE - IN-WALL PAGE 8
INSTALLATION PROCEDURE - FRONT OF WALL PAGE 11
OPERATING INSTRUCTIONS PAGE 15
THERMAL DISINFECTION PROCEDURE PAGE 17
SERVICE AND MAINTENANCE PAGE 18
SENSOR PROGRAM PAGE 24
TROUBLESHOOTING PAGE 27
PRODUCT WARRANTY PAGE 28
Enware Touch Free Sensor Tap
ENM620/ENM621

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237(230mm spout)/
205 (200mm spout)
30°
174
219(230mm spout)/
190(200mm spout)
190
310
190
310
AUTO SENSE ON DEMAND
SENSOR
6 THRU TYP
105.7
138.0
180.7
213.0
73.2 73.2
106 106
190
(FLANGE DIMENSION)
310
(FLANGE DIMENSION)
127.5
95
1/2" (BSP)
INLET
320
66.2
286
(BLOCKOUT)
27.7
362
15 mm
IN WALL ADJUSTMENT
TRIM DOWN BOX COVER
TO SIZE AFTER INSTALLATION
79.5
1/2" (BSP) OUTLET
180
221
7.7
166
(BLOCKOUT)
42.5
32.5
FRONT OF WALL COMPONENTS
IN WALL COMPONENTS

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* In accordance with AS/NZS3500. Enware products are to be installed in accordance with the Plumbing Code of Australia
(PCA) and AS/NZS3500. Installations not complying with PCA and AS/NZS3500 may void the product and performance warranty
provisions.
** Heated Water Supply AS/NZS3500.4. All heated water installations for sanitary xtures used primarily for personal hygiene
purposes shall deliver heated water at a temperature not exceeding: a) 45°C for healthcare and aged care buildings, early
childhood centres, primary and secondary schools and nursing homes, or similar facilities for the aged, the sick, children, or
people with disabilities; and b) 50°C for all other situations.
INSTALLATION CONDITIONS
Dynamic Inlet Pressures*
For optimum operation it is recommended that the
hot and cold water supply pressures be balanced
within +/- 10%
Min. 20kPa
Max. 500kPa
Static Inlet Pressures
For testing purposes / system commissioning Max. 1000kPa
Maximum Water Temperature 70 °C
SENSOR PERFORMANCE
AUTO SENSE
Sensor Range
Adjustable to + / - 20%
250mm (default)
Water Run Time
After hands have moved from sensor range
Adjustable
2 seconds (±1)
Maximum Flow Period
Adjustable 2 minutes
ON DEMAND SENSOR
Sensor Range
Adjustable to + / - 20% 20-100mm
Water Run Time
After activation
Adjustable
15 seconds (±1)
default setting
TECHNICAL INFORMATION
The more
stars the more
water efficient
8litres per
minute
WATER RATING
www.waterrating.gov.au
The more
stars the more
water efficient
5.5
litres per
minute
WATER RATING
www.waterrating.gov.au
The more
stars the more
water efficient
4litres per
minute
WATER RATING
www.waterrating.gov.au
NOTE: Enware Australia advises:
1. Due to ongoing Research and Development, specications may change without notice.
2. Component specications may change on some export models

www.enware.com.au Call 1300 369 273 7
This product should be installed using the appropriate Standard, Code of
Practice and legislation applicable to each state and following the details
outlined in this section.
This product must be installed by a licensed plumber.
To ensure that the valve operates correctly, it is necessary that the pipework
is thoroughly ushed with clean water before it is installed as per AS/NZS
3500.1. This will remove any physical contaminants from the pipework,
ensuring trouble-free operation. During the ushing procedure care should be
taken to prevent water damage occurring to the surrounding area.
WARNING: Do not cut the electrical cable of the sensor tap,
or alter the product in any way to suit installation. Damage
caused in this way will void warranty.
Transformer with 4.5m Extended Cable (ENMS230) are available if
extra power cable length is required
INSTALLATION
INSTALLATION COMPLIANCE

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INSTALLATION PROCEDURE IN WALL
STEP 1
Determine the desired location for the box with relation to the spout height off the basin.
AUSHFG specifies the spout should be 1120mm off finished floor level.*
* Recommended height of spout (point of water discharge) for Type A and Type B Clinical
Hand Washing Bay is 1120mm off finished floor level when combined with basin at a height
of 865mm, according to AUSHFG (Australasian Health Facility Guidelines).
SET-OUT HEIGHTS
Suggested heights from finished floor:
Spout
outlet
1050mm
1120mm to point of water discharge
(Australasian Health Facility Guidelines)
Top of
basin
850mm
865mm (Australasian Health Facility
Guidelines)
800 - 830mm (Reference: AS1428.1-
2009)
IN-WALL COMPONENTS INSTALLATION PROCEDURE

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INSTALLATION PROCEDURE IN WALL
STEP 2
If installing within a frame wall, fit mounting
timber in the desired location for Box support.
Enware recommends 13mm ply wood fixed
between two vertical in-wall studs.
Important: The depth of Box from finished wall
to the back of the Box must be between 80mm
- 95mm.
STEP 3
Mark out the fixing point locations while
ensuring the box is level, and secure the box to
the ply wood support using the external fixing
lugs and adequate fixing screws.
STEP 4
Remove box front cover. Keep the front cover
and 4 screws at hand.
STEP 5
Purge water supply line to make sure all debris
has been cleared.
Connect water supply to inlet fitting using a 1/2”
BSP loose-nut connector.
Note: Use a loose-nut connector (#62) or union
for connection to inlet, to allow for easy removal
of the valve should there be any need to repair
or service the components in future.
66
15 MM
IN WALL ADJUSTMENT
TRIM DOWN TO SUIT
AFTER INSTALLATION
MIN 80
MAX 95
G1/2" (BSP)
INLET CONNECTION

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INSTALLATION PROCEDURE IN WALL
STEP 6
Make sure integral inlet isolation valve is off. The
line of the slot should be horizontal across the
inlet valve.
STEP 7
Turn on the water supply and test the supply
pipeline connection for leaks.
Do not turn on the integral isolation valve yet.
STEP 8
Note – this step is for 12V mains powered
installations only:
Plug the transformer into a power outlet, and
place the end connector of the 12V transformer
in the Box via the cable access hole, which is
located on the top side of Box.
Ensure at least 50mm of cable is available in
the Box to connect to the sensor. If the cable is
not long enough, use an extended transformer
(4.5m - ENMS230 - available from Enware).
Use a conduit to run the transformer cable
between the power point and the box, to allow
for easy component replacement in future.
WARNING: Do not cut the electrical cable
of the sensor tap, or alter the product in any
way to suit installation. Damage caused in
this way will void warranty.
To avoid damage to the cable when trimming
the Box front cover later, ensure the cable is
tucked away towards the back of the box.
STEP 9
Re-fit the Box front cover and secure with 4
screws.
STEP 10
The wall is ready to be sheeted. Make sure the
sheeting is finished hard against the protruding
section of the Box.
ISOLATION VALVE

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STEP 1
Once the finished wall is complete, the
protruding section of the Box front cover needs
to be trimmed so it finishes flush with finished
wall face. Discard cover. Check that no part of
the Box protrudes past the finished wall except
the 1/2" BSP thread for the spout, and deburr
trimmed edges of the Box.
STEP 2
Fit spout support nut onto 1/2" BSP outlet
thread.
STEP 3
Fit the chrome back support bracket and secure
with four screws supplied.
INSTALLATION PROCEDURE FRONT OF WALL
CHROME BACK SUPPORT BRACKE
T
CHROME FACE PLATE
FRONT OF WALL COMPONENTS INSTALLATION PROCEDURE

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INSTALLATION PROCEDURE IN WALL
STEP 4
Adjust the spout support nut so it sits hard against
the back of the support bracket.
STEP 5
Cut back the 1/2 inch outlet thread so you are left
with 15mm protruding past the support bracket.
STEP 6
Apply thread sealant or sealing tape to outlet thread
and screw on the spout retainer using 3/8” Allen key,
making sure it finishes hard up against the spout
support nut.
STEP 7
Connect the sensor cable to the solenoid first.
Make sure the lines on the two connectors align.

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INSTALLATION PROCEDURE FRONT OF WALL
Connect the other sensor cable (marked with
Bluetooth label) to the battery or transformer.
For connection to transformer, use the 100mm cable
adaptor supplied.
Important:
For 12V mains power installation, the transformer
MUST connect to the sensor cable marked with the
Bluetooth label, using the 100mm cable adaptor.
Cross connection here will damage the sensor and
void the product warranty.
STEP 8
Activate the sensor by placing hand in front of sensor.
Test solenoid operation by listening for the solenoid to
click open and close. (Water is still off.)
While solenoid is in off position, turn water supply on
via the isolation valve. (Valve slot in vertical position).
Take care not to activate the sensor while doing so.
Check for any leaks in joints.
STEP 9
Before putting the face plate on, to prevent triggering
the sensor and activating the valve, turn off water
supply to the tap at the main.
STEP 10
Take the Chrome face plate, carefully push the plate
over the spout retainer, then place its 2x lower tabs
into the 2x voids in the base of the face plate bracket
until it sits flush. Secure in place using the 2x M4
Allen head screws and tighten with an Allen key.
Align white strip with
moulded line on battery case
BLUETOOTH®
LABEL
SOLENOID
SENSOR BATTERY
6V
MAINS
12V
OR 100mm
CABLE

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INSTALLATION PROCEDURE FRONT OF WALL
STEP 11
Place the chrome dress flange over the spout
connector, making sure the back o-ring of the flange
is in place.
STEP 12
Align the small 3mm hole in dress flange with the hole
in the face plate, and then carefully push on the spout
so that the anti-rotation pin fits within the hole.
STEP 13
Fit the grub screw on the underside of the spout,
and tighten using the 2.5mm Allen key to secure it in
place.
Ensure the grub screw fits into the groove of the
spout retainer, and is fitted all the way into the spout.
STEP 14
Restore water supply to the ta and test the tap
operation.

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OPERATING INSTRUCTIONS AUTO SENSE
AUTO SENSE
TO TURN ON Place hand under spout, in front of
sensor.
Water starts to flow.
TO TURN OFF Simply move hand away from
sensor.
Water flow stops.
∙ After turning ON, the tap runs for at least 2 seconds.
(Intelligent Afterflow Function).
∙ Maximum continuous flow period is 2 minutes.
(Adjustable)
OPTIONAL SENSOR FUNCTIONS
∙ Afterflow time, sensor range, and sensor sensitivity
can be adjusted, and Auto Flush function can be
activated. See Sensor Program on page 24.
*After installation this sheet may be a󰀩xed adjacent to the tap for user instruction.

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OPERATING INSTRUCTIONS ON DEMAND SENSOR
ON DEMAND SENSOR
TO TURN ON Place hand in front of sensor for 1
second at a distance of 10cm. Water
starts to flow.
TO TURN OFF Place hand in front of sensor for 1
second at a distance of 10cm. Water
flow stops.
10 cm
Wave quickly in front of sensor
(does not activate) Hand too close to sensor
(does not activate)
10 cm
1 sec
Place hand in front of sensor at
10cm for 1 sec Move hand in towards sensor and pulling up
∙ After turning ON, the tap runs for at least 4 seconds.
∙ If tap is not turned OFF, it will automatically turn OFF after
a set period. (Factory default setting is 15 sec, adjustable).
∙ Afterflow time, sensor range and sensor sensitivity can be adjusted, and
Auto Flush function can be activated. See Sensor Program on page 24.
USING THE SENSOR

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THERMAL DISINFECTION PROCEDURE
When required for disinfection purposes, the internal components can be flushed with
full hot water temperature (maximum 70 °C) by using the following procedure.
STEP 1 Access the sensor program using the Oras App. (See Sensor Program on
page 24.)
In settings, set the Manual Flush Time to the required time for hot water flush.
STEP 2 Activate the tap a few times by using the "Open" / "Close" buttons on the
App and check that the tap reponds with the new program setting.
STEP 3 Prepare for hot water to flow out of outlet, taking precautions to address the
risk of scalding from the hot water flowing out of the outlet.
STEP 4 Pasteurisation or heat decontamination procedure can now be carried out
according to the methods stated in the relevant standards and regulations.
Press the "Open" button on the App to turn on the water flow, to let the tap
run for the required time.
WARNING: FULL TEMPERATURE HOT WATER WILL FLOW OUT OF
OUTLET
Maximum hot water temperature allowed for the valve is 70 °C for hot water
flush, due to limitation of the solenoid valve and spout aerator.
STEP 5 Once decontamination procedure has completed, restore the water supply to
normal temperature, and activate the tap a few times by using the "Open" /
"Close" buttons on the App to ensure there is no hot water left in the line.
STEP 6 Test the tap to check that normal water temperature and operation has been
restored.
PROCEDURE FOR FLUSHING WITH HOT WATER FOR DISINFECTION
Alternatively, the hot water flush procedure can be conducted without using the App. Follow steps below:
1. To access the internal components, first turn water off to the sensor tap, then remove the spout, dress
flange and the face plate;
2. To prepare the valve for hot water flush, it is necessary to make the solenoid stay in the open position.
To do this, first activate the sensor to open solenoid. As soon as a click from solenoid is heard and
solenoid opens, disconnect the solenoid cable from sensor at the connector. The solenoid will stay in
open position, until it is connected to the sensor again at a later stage.
3. With the front plate off, temporarily install the spout back on so the water can flow into the basin.
4. Prepare for hot water to flow out of outlet, taking precautions to address the risk of scalding from the
hot water flowing out of the outlet.
5. Pasteurisation or heat decontamination procedure can now be carried out according to the methods
stated in the relevant standards and regulations.
To start flow of hot water, restore water supply to the sensor tap.
WARNING: FULL TEMPERATURE HOT WATER WILL FLOW OUT OF OUTLET
6. Once decontamination procedure has completed and the water supply to the sensor tap is turned off,
connect sensor to solenoid.
7. Fit front plate and spout back on.
8. Restore water supply to the sensor tap.

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SERVICE AND MAINTENANCE
The ENWARE Touch Free Sensor Tap will only require minimal preventative maintenance
work to ensure it operates at its optimum level of performance. Every few years or as
required, spout aerator and strainer check valve assembly should be checked for debris,
and cleaned if required.
If the tap is malfunctioning, refer to Troubleshooting section following.
ACCESSING THE INTERNAL COMPONENTS
STEP 1
Your hands may activate the sensor during this
process. It is recommended to turn off the water
supply to the sensor tap, and activate the sensor to
drain the water prior to taking off the spout.
Alternatively, use the Cleaning Mode in the Oras
App to temporarily disable the sensor. (See Sensor
Program on page 24.)
STEP 2
Remove the spout by loosening the grub screw
located on the underside of the spout. Also remove
the dress flange ensuring to leave the spout retainer
in place.
STEP 3
Remove the face plate carefully over the spout
retainer.
STEP 4
Isolate the water supply to the valve by closing the
inlet ball valve. The servicing of internal components
can now proceed.
SPOUT RETAINER
CHROME BACK SUPPORT BRACKE
T
CHROME FACE PLATE

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SERVICE AND MAINTENANCE
Periodically the combined non-return and strainer
assemblies need to be checked for cleanliness. Prior
to servicing, ensure the isolation valve is closed, or
the water supply to the tap is turned off.
STEP 1
Using a 3/8” Allen key unscrew the check valve /
strainer assembly and remove.
STEP 2
Inspect strainer and check valve for debris.
The check valve/strainer assembly should be cleaned
with a dilute water solution of suitable descaling
solvent (such as CLR), checked for physical damage
and then thoroughly rinsed with clean water.
Replace with a new strainer/ check valve assembly if
required. (Enware Part ATMS693)
STEP 3
Ensure there is no debris caught within the sealing
faces.
SERVICING THE STRAINERS AND CHECK VALVES
Enware Product Code: ATMS693 - Strainer / Check Valve Assembly (1 Pair)

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SERVICE AND MAINTENANCE
SERVICING THE SOLENOID VALVE
STEP 1
Prior to servicing, turn off the water supply to the tap.
STEP 2
Remove chrome back support bracket. Disconnect
solenoid valve cable from sensor.
STEP 3
Using a solenoid key and 8mm Allen key, or a spanner,
unscrew the solenoid from body.
STEP 4
Remove the solenoid from the tap body and check that
the bottom sealing O-ring remains assembled on the
base of the solenoid valve. If the lower sealing O-ring
remains in the mixer body, use a small tool to take it out
of its location within the brass body.
STEP 5
Check internal sealing membrane for debris or damage,
by taking off the lower cap. If damaged, replace with a
new solenoid membrane (Enware Part - ENMS212).
The membrane and lower cap should be cleaned,
checked for physical damage and then thoroughly
rinsed with clean water.
STEP 6
Assemble the membrane into the solenoid ensuring the
larger white disc faces inwards and then re-assemble
the lower cap including the lower sealing o-ring.
STEP 7
Lightly grease the 2 sealing O-rings on the outside of
the solenoid, then assemble the solenoid into the mixer
body and tighten using solenoid key or spanner.
STEP 8
Restore water supply and check for leaks.
O-RING
SPOUT RETAINER
Enware Product Code: ENMS207 - Solenoid
SOLENOID