Epson Artisan 837 User manual

1
Artisan®837
Quick Guide
About Your Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Using Special Papers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Placing Originals for Copying, Scanning, or Faxing. . . . . . . . . . . . . . . . . . . . . . 7
Printing From a Memory Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Printing From Your Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Faxing a Document. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Scanning a Document or Photo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Maintaining Your Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Solving Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
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2About Your Product
About Your Product
After you set up your Artisan®837 (see the Start Here sheet), turn to this Quick Guide and
your online User’s Guide for instructions on using your product.
Adjusting the Control Panel
The control panel is adjustable. Raise or lower it to the desired angle as shown.
Features Where to find information
Copy, scan, and fax from the easy-to-use touch
panel.
See this Quick Guide for the basics. See
the online User’s Guide for details.
Easy networking—Wi-Fi and Ethernet®. See the Start Here sheet and the online
User’s Guide.
Print photos from a USB flash drive, external
hard drive, or CD burner.
See the online User’s Guide for details.
Create professional coloring books, greeting
cards, note paper, and more.
Copy files to and from your computer with the
built-in memory card reader.
Wireless printing from mobile devices with
Epson Connect.
See www.epson.com/connect
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About Your Product 3
Using the Touch Panel
The touch panel makes it easy to use all the features of your product. To save energy, the
screen goes dark after several minutes of inactivity. Touch the screen to wake it up.
Caution: Press the touch panel gently with the tip of your finger; don’t press too hard
or use sharp objects.
The touch panel displays only the buttons that are available for the task you are working
on.
■Press lor rto view more photos or access more options.
■Press Home to return to the Home screen.
Number Description
1 Turns product on/off
2 Returns to the Home menu
3 Changes the view of photos or crops photos
4 LCD screen shows menus and status
5 Sets the number of copies
6 Use the arrow keys and OK button to navigate menus
7 Turns Auto Answer on/off
8 Shows wireless network status
9 Ejects and closes the CD/DVD tray
10 Displays detailed settings for each mode
11 Blue status light
12 Cancels/returns to the previous menu
13 Stops copying/printing/scanning or resets settings
14 Starts copying/printing/scanning
Home
CD Tray
Display
Crop
Menu Back Start
Reset
123 4 5
14121110
6
98
7
13
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4About Your Product
■Press xMenu to make special settings. The touch panel retains the settings from the
last time it was used. If you want to start over, simply press Reset to clear settings for
the mode you’re using.
■The blue status light at the bottom of the touch panel flashes when the product is
printing or performing routine maintenance. If it flashes rapidly, check the product
for error messages.
Tip: To turn off the “beep” heard when you press a button, or to reduce its
volume, press Setup > Printer Setup > Sound, and adjust one of the
settings. If you turn off the sound, the dialing sound made when you transmit a fax
is also turned off.
You may see the following icons on the screen:
Icon Meaning
The product is connected to a wired network.
The product is connected to a wireless network.
ADF A document is loaded in the automatic document feeder.
Reminds you whether View Auto Correct is on or off.
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Using Special Papers 5
Using Special Papers
Epson offers a wide array of high quality papers, making it easy to maximize the impact of
your documents, photos, presentations, and creative projects.
You can purchase genuine Epson ink and paper at Epson Supplies Central®at
www.epson.com/ink3 (U.S. sales) or www.epson.ca (Canadian sales). You can also
purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-
EPSON (800-463-7766).
Paper name Size
Part
number
Sheet
count
Epson Ultra Premium Photo Paper
Glossy
4 × 6 inches (102 × 152 mm) S042181
S042174
60
100
5 × 7 inches (127 × 178 mm) S041945 20
8 × 10 inches (203 × 254 mm) S041946 20
Letter (8.5 × 11 inches
[216 × 279 mm])
S042182
S042175
25
50
Epson Ultra Premium Photo Paper
Luster
Letter (8.5 × 11 inches
[216 × 279 mm])
S041405 50
Epson Premium Photo Paper
Glossy
4 × 6 inches (102 × 152 mm) S041808
S041727
40
100
5 × 7 inches (127 × 178 mm) S041464 20
8 × 10 inches (203 × 254 mm) S041465 20
Letter (8.5 × 11 inches
[216 × 279 mm])
S042183
S041667
25
50
Epson Premium Photo Paper Semi-
gloss
4 × 6 inches (102 × 152 mm) S041982 40
Letter (8.5 × 11 inches
[216 × 279 mm])
S041331 20
Epson Photo Paper Glossy 4 × 6 inches (102 × 152 mm) S041809
S042038
50
100
Letter (8.5 × 11 inches
[216 × 279 mm])
S041141
S041649
S041271
20
50
100
Epson Ultra Premium Presentation
Paper Matte
Letter (8.5 × 11 inches
[216 × 279 mm])
S041341 50
Epson Premium Presentation Paper
Matte
8 × 10 inches (203 × 254 mm) S041467 50
Letter (8.5 × 11 inches
[216 × 279 mm])
S041257
S042180
50
100
Epson Premium Presentation Paper
Matte Double-sided
Letter (8.5 × 11 inches
[216 × 279 mm])
S041568 50
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6Using Special Papers
Note: Media availability varies by country.
For detailed paper loading instructions, see the Start Here sheet or online User’s Guide.
For best results:
■Load letterhead or pre-printed paper facedown, with the top edge at the back of the
paper cassette, making sure the paper is under the edge guides.
■Make sure the paper stack fits under the left and front edge guides.
■Insert photo paper with the glossy or printable side facedown, making sure the paper
is under the edge guides.
Epson Presentation Paper Matte Letter (8.5 × 11 inches
[216 × 279 mm])
S041062 100
Legal (8.5 × 14 inches
[216 × 356 mm])
S041067 100
Epson Bright White Paper Letter (8.5 × 11 inches
[216 × 279 mm])
S041586 500
Epson Photo Quality Self-adhesive
Sheets
A4 (8.3 × 11.7 inches
[210 × 297 mm])
S041106 10
Epson Iron-on Cool Peel Transfer
paper
Letter (8.5 × 11 inches
[216 × 279 mm])
S041153 10
Paper name Size
Part
number
Sheet
count
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Placing Originals for Copying, Scanning, or Faxing 7
Placing Originals for Copying,
Scanning, or Faxing
Before you copy, scan, or fax, place your documents on the scanner glass or in the
Automatic Document Feeder (ADF). Place photos on the scanner glass only.
Using the Scanner Glass
You can place a photo or a document up to letter-size (or A4-size) on the scanner glass.
1. Open the document cover.
2. Place your original facedown on the scanner
glass, with the top against the back left corner.
3. Close the cover gently to keep your original in
place.
Note: If the edges of your document or photo
are cut off, move the document or photo
1/4 inch (5 mm) away from the corner of the scanner glass.
Using the Automatic Document Feeder
You can place up to 30 letter- or A4-size sheets (single- or double-sided), or 10 legal-size
sheets (single-sided only) in the ADF.
1. Open the ADF paper support, and then move the edge guide outward.
2. Fan the originals, then tap them on a flat surface to even the edges.
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8Placing Originals for Copying, Scanning, or Faxing
3. Insert the originals faceup, top edge first. The ADF icon appears on the screen.
Note: If you’re using the 2-up Copy layout, make sure the originals are loaded as
shown below.
4. Slide the edge guide against the originals, but not too tight.
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Printing From a Memory Card 9
Printing From a Memory Card
Your product lets you print photos directly from your digital camera’s memory card; just
insert it into the memory card slot and you’re ready to print.
See the online User’s Guide for instructions on copying memory card files between your
product and a computer, and printing photos directly from your camera.
Inserting the Card
1. Make sure the product is turned on.
2. Insert your card into the correct slot as shown. Insert
just one card at a time. For a list of compatible
memory cards, see the online User’s Guide.
Caution: Do not force the card into the slot; it
won’t go in all the way. If your memory card
requires an adapter, attach it before inserting the
card into the slot. Otherwise, the card might get
stuck.
The memory card access light flashes, then stays lit. Now you can view your photos on the
LCD screen and print them (see page 10).
Removing the Card
After you finish printing your photos, follow these steps to remove the card:
1. Make sure the memory card access light is not flashing.
Caution: Do not remove the card or turn off your printer while the memory card
access light is flashing; you may lose data on the card.
2. If the product is connected to your computer with a USB cable, do one of the
following before removing the memory card or turning off the printer:
■Windows®:Right-click the name of your card (removable disk) in My Computer
or Windows Explorer, and select Eject.
■Mac OS®X: Drag the removable disk icon from your desktop into the trash,
then remove the card.
3. Pull the card straight out of its slot.
Memory card
access light
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10 Printing From a Memory Card
Printing Photos From the LCD Screen
You can select individual photos for printing as you view them on the LCD screen. See the
online User’s Guide for instructions on printing photo greeting cards, layout sheets, and
proof sheets.
1. Load several sheets of Epson photo paper in the cassette.
2. Press the Home button, if necessary, and select Print Photos.
3. Select View and Print Photos.
4. Touch on the screen to turn Auto Correct on or
off.
5. Press lor rto scroll through your photos and display
one that you want to print.
6. Press + to select the photo for printing.
7. To print more than one copy, press +or –to select the number of copies you want of
that photo.
To crop the photo, press Display/Crop. Press +or –to frame the image; use the
arrows to move the frame. Press OK twice when done.
8. Repeat steps 5 to 7 to select more photos.
9. Press xMenu, then select Print Settings.
10. Select your Paper Size, Paper Type, Quality and
other print settings, then press OK twice to confirm
your settings.
11. When you’re ready to print, press xStart.
To cancel printing, press yCancel.
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Printing From Your Computer 11
Printing From Your Computer
This section describes the basic steps for printing from a Windows or Mac®computer. For
detailed instructions on printing, see the online User’s Guide.
The auto duplexer lets you print on both sides of the page automatically. You can use the
auto duplexer with letter- or A4-size plain paper or Epson Bright White Paper. For
detailed instructions on two-sided printing from Windows or Mac OS X, see the online
User’s Guide.
Printing in Windows
1. Select the print command in your application. You see a window like this one:
2. Make sure your product is selected, then click the Preferences or Properties button.
(If you see a Setup, Printer, or Options button, click it. Then click Preferences or
Properties on the next screen.)
Click here to open
your printer software
Select your Epson
product
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12 Printing From Your Computer
3. On the Main tab, select the basic print settings. Make sure you choose the correct
paper Type setting for the paper you are using (see page 14 for details).
Note: For quick access to the most common settings, click the Shortcuts tab and
select one of the presets. You can create your own presets by clicking the Save
Settings button on the Advanced tab.
4. To improve the color, contrast, and sharpness of photos, select Fix Photo.
5. To reduce or remove red-eye effects in photos, select Fix Red-Eye.
6. If you want to reduce or enlarge your printout, click the Page Layout tab and select
settings as necessary.
7. For more printing options, click the Advanced tab.
Note: For more information about print settings, click Help or see your online
User’s Guide.
8. Click OK to save your settings.
9. Click OK or Print to start printing.
Select your
document or photo
Orientation
Select your
paper Size
Select your
paper Type
Select the type of document you’re
printing (choose Photo or Best
Photo for pictures)
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Printing From Your Computer 13
Printing with Mac OS X
Follow the steps below to print from Mac OS X 10.5 to 10.6. If you’re printing from
Mac OS X 10.4, see your online User’s Guide for instructions.
1. Open a photo or document in an application.
2. Open the File menu and select Print.
3. Select your product as the Printer setting.
4. Select basic copy and page settings. For borderless printing, choose a Paper Size
setting with a (Borderless) option.
Note: If the setting you want isn’t shown (for example, Scale), check for it in your
application before printing. Or check for it in the settings for your application at the
bottom of this window.
Click to expand,
if necessary
Select your Epson product
Copy and page
settings
Application
settings
Pop-up menu
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14 Printing From Your Computer
5. Choose Print Settings from the pop-up menu, and select your Media Type, Print
Quality, and other print settings.
6. Choose any other printing options you may need from the pop-up menu. See the
online User’s Guide for details.
7. Click Print.
8. To monitor your print job, click the icon in the Dock.
Selecting the Correct Paper Type
Select the correct Type (Windows) or Media Type (Mac OS X) setting in your printer
software. This tells your product what kind of paper you’re using, so the ink coverage can
be adjusted accordingly.
For this paper Select this setting
Plain paper
Epson Bright White Paper
Epson Presentation Paper Matte
Epson Iron-on Cool Peel Transfer paper
Epson Photo Quality Self-adhesive Sheets
Plain Paper/Bright White Paper
Epson Premium Photo Paper Glossy Premium Photo Paper Glossy
Epson Ultra Premium Photo Paper Glossy Ultra Premium Photo Paper Glossy
Epson Photo Paper Glossy Photo Paper Glossy
Epson Premium Photo Paper Semi-gloss Premium Photo Paper Semi-Gloss
Epson Premium Presentation Paper Matte
Epson Premium Presentation Paper Matte Double-
sided
Epson Ultra Premium Presentation Paper Matte
Premium Presentation Paper Matte
Envelopes Envelope
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Faxing a Document 15
Faxing a Document
Your product lets you send faxes by entering fax numbers or selecting entries from a speed
dial list. Using the Automatic Document Feeder, you can fax up to 30 pages at a time.
Note: You can also send and receive a fax from your computer using the Epson FAX
Utility. For more information, see the online User’s Guide.
Breakdown or repair of this product may cause loss of fax data and settings. Epson is
not responsible for backing up or recovering data and settings during or after the
warranty period. We recommend that you make your own backup or print out your fax
data and settings.
This product allows you to store names, telephone numbers, and fax data in its
memory even when the power is turned off. Use the following procedure to erase the
memory if you give away or dispose of the product: Press Home, if necessary,
press lor rto select Setup > Restore Default Settings > All Settings.This
procedure will erase all of your network settings and fax data.
Connecting a Phone or Answering Machine
1. Connect the phone cable from the wall
jack to the LINE port on the back of the
product.
Note: If you’re connecting the product
to a DSL phone line, you must plug a
DSL filter into the wall jack or you won’t
be able to use the fax or telephone
equipment. Contact your DSL provider
for the necessary filter.
2. To use a telephone or answering
machine on the same line, you need a
second phone cable. Remove the cap
from the EXT. port on the back of the
product. Connect one end of the cable to
the telephone or answering machine, and
connect the other end to the EXT. port.
Telephone wall jack
Telephone wall jack
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16 Faxing a Document
In Auto Answer mode, if the incoming call is a fax and you pick up the phone or the
answering machine answers, the product automatically begins receiving the fax. If the
other party is a caller, the phone can be used as normal or a message can be left on the
answering machine.
Note: Any phone or answering machine must be connected to the EXT. port for your
product to detect an incoming fax call when the phone is picked up. Epson cannot
guarantee compatibility with VoIP, cable phone systems, or fiberoptic digital services such
as FiOS™.
Setting Up Fax Features
Before sending or receiving faxes, you should create a fax header and select the number of
rings before the fax answers.
Note: To select other settings or use the Epson FAX Utility, see the online User’s
Guide.
Entering Fax Header Information
You should enter your name and phone number in the fax header before sending faxes so
that recipients can identify the origin of the fax.
Note: If you leave your product unplugged for a long period of time, the date and time
settings may get lost. See the online User’s Guide for instructions on resetting them.
Entering Your Sender Name
1. Press Home, if necessary, then press lor rto select Setup.
2. Press lor r and select Fax Settings.
3. Select Communication.
4. Press lor r and select Header.
5. Select Fax Header. You see the numeric keypad.
6. Use the keypad to enter the header information (see
page 17). You can enter up to 40 characters or digits
for your name and other contact information.
7. Press OK to return to the Header menu.
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Faxing a Document 17
Entering Your Phone Number
1. Select Your Phone Number from the Header menu.
2. Use the keypad to enter your phone number, up to 20 digits (see below). You don’t
need to use dashes. Use the # button to type the + symbol for an international
number.
3. Press OK to return to the Header menu.
Using the Keypad to Enter Numbers and Characters
■To enter a fax number, use the numeric keypad.
■To enter text, press a keypad number repeatedly to
switch between uppercase, lowercase, or numbers.
■Press 1Symb.to enter these characters: ! # % & ’ ( ) *
+ , –. / : ; = ? @ ~
■To move the cursor, press lor r.
■To add a space, press .
■To delete a character, press (backspace).
Selecting the Number of Rings to Answer
If you connected an answering machine and it is set to pick up on the fourth ring, you
should set the product to pick up on the fifth ring or later:
1. Press Home, if necessary, then press lor rto select Setup.
2. Press lor r and select Fax Settings.
3. Select Communication, then Rings to Answer.
4. Press uor d to select the number of rings, then press OK. Select more rings than you
use for the answering machine.
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18 Faxing a Document
Sending a Fax From the Touch Panel
You can send a fax by manually entering a fax number, as described below.
Note: To set up and use a speed dial list or send a fax from your computer using the
Epson FAX Utility, see your online User’s Guide.
1. Place your original(s) for faxing (see page 7).
2. Press Home, if necessary, then select Fax.
3. Press , then use the numeric keypad to enter the fax number (up to 64 digits).
Then press OK.
4. Select Color or B&W.
Note: If the recipient’s fax machine prints only in black and white, your fax is
automatically sent in black and white even if you select Color.
5. Press OK, if desired, to see a summary of your fax transmission settings.
6. Press xStart to begin scanning and faxing your document. (To cancel, press
yCancel.)
■If you are scanning with the Automatic Document Feeder (see page 7), your
document is automatically scanned and faxed.
■If you placed your document on the scanner glass, you can scan additional pages
after the first one is sent.
■If the fax number is busy, you see a redialing message and the product redials
after one minute. To redial immediately, press Redial.
Note: If you turn off the product, the following data stored in the product’s temporary
memory will be lost: received faxes that haven’t yet been printed, faxes scheduled to
be sent later, and faxes being retransmitted automatically.
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Faxing a Document 19
Receiving Faxes
Before receiving faxes, make sure you load plain paper and select the correct settings for
the paper you’ve loaded.
1. Press Home, if necessary, then press lor rto select Setup.
2. Press lor r and select Fax Settings.
3. Select Receive Settings.
4. Select the Paper Size you want to use for printing faxes, then press OK.
Note: If the incoming fax is larger than the paper you loaded, it is reduced to fit or
printed on multiple pages, depending on the Auto Reduction setting you select.
5. To receive faxes automatically, make sure you see a yellow light next to (Auto
Answer)on the touch panel. If the light is off, press .
Note: To change the number of rings before the product answers, see page 17.
If you run out of paper during printing, you see an error message. Load more paper and
press xStart to continue.
Manually Receive a Fax
If you use a voicemail service provided by the phone company instead of an answering
machine, you cannot use Auto Answer to receive faxes. You should set the product to
receive faxes manually, then you can check for a fax tone from the sending fax machine and
press a button on the touch panel to receive the fax.
To receive a fax manually, press (Auto Answer)to turn off this feature (and the light).
Then follow these steps:
1. When your telephone rings, lift the phone off the
hook. You see this screen.
2. Press Receive and then xStart.
3. After all the pages are received, you see this screen
again. Replace the phone on the hook.
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20 Scanning a Document or Photo
Scanning a Document or
Photo
You can use your product to scan original documents or photos and save them on your
computer. The Scan function lets you scan quickly using preselected settings, or you can
use the Epson Scan software to access more advanced features. For example, you can use
Epson Scan to restore faded colors in old photos.
Note: For detailed scanning instructions, see the online User’s Guide.
Quick Scanning with the Touch Panel
Use the touch panel to quickly scan a photo or document and save it on your computer.
You can even scan a photo and have it automatically included in an email message.
1. Open the document cover and place your original facedown on the glass, in the back
left corner, as shown on page 7.
2. Close the cover gently so you don’t move the original.
3. Press Home, if necessary, and select Scan.
4. Press lor r to select one of the following options:
■Scan to Memory Card automatically scans a photo or document and saves it on
a memory card or USB storage device in JPG or PDF format
■Scan to PC automatically creates a JPG image and saves it to your computer;
ideal for scanning photos
■Scan to PC (PDF) automatically creates a PDF file and saves it to your
computer; ideal for scanning documents
■Scan to PC (Email) automatically scans a photo, resizes it, launches your email
application, and attaches a JPG image to a new outgoing message
■Scan to PC (WSD) lets you scan wirelessly in Windows 7 or Windows Vista®
(English only)
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