Epson Small-in-One XP-400 User manual

XP-400
Small-in-One
TM
Printer
Quick Guide
Your XP-400 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Using Special Papers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Copying a Document or Photo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Printing From a Memory Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Printing From Your Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Scanning a Document or Photo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Maintaining Your Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Solving Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
xp400_qg.book Page 1 Monday, April 30, 2012 1:37 PM

2 Your XP-400
Your XP-400
After you set up your XP-400 (see the Start Here sheet), turn to this Quick Guide and your
online User’s Guide for instructions on using your product.
Using the Control Panel
The control panel is adjustable. Squeeze the release bar underneath to raise or lower it as
shown.
Caution: The touch panel responds only to direct finger touch. Make sure you press
the touch panel gently with the tip of your finger, and do not use any objects such as a
pencil or pen.
Note: To turn off the “beep” heard when you press a button, select
F Setup > Printer
Setup
> Sound > Off .
Features Where to find information
Wireless printing from mobile devices with
EPSON Connect
™
See www.epson.com/connect.
Print photos without a computer See page 7 for instructions.
Crop photos and print in various layouts directly
from your camera’s memory card
See the online User’s Guide for instructions.
Get high-quality copies with one touch See page 6 for instructions.
Restore faded colors in old photos as you copy See the online User’s Guide for instructions.
Share the product on your wireless network See the Start Here sheet and the online
User’s Guide.
Individual ink cartridges available in different
sizes and colors
See page 18 for instructions.
xp400_qg.book Page 2 Monday, April 30, 2012 1:37 PM

Using the Control Panel 3
The control panel makes it easy to use all the features of your product. To save energy, the
control panel goes dark after several minutes of inactivity. Press any button to wake it up.
Here’s how the buttons and light work:
Button Description
PTurn the product on or off
Green light indicates that the product is connected to your wireless network
Return to the Home screen
+
Select a photo to print, or increase the number of copies
–
Decrease the number of copies
yStop the current operation or reset settings
l, r,
u, d
Access more options or display more photos
OK
Confirm your selection
yCancel the current operation and return to the previous screen
x Start printing, copying, or scanning
Power button
Arrow buttons and OK button
LCD
screen
WiFi light
Home button Start button
Stop button
Back button
xp400_qg.book Page 3 Monday, April 30, 2012 1:37 PM

4 Using Special Papers
Using Special Papers
Epson offers a wide array of high quality papers, making it easy to maximize the impact of
your photos, presentations, and creative projects.
You can purchase genuine EPSON ink and paper at EPSON
®
Supplies Central
®
at
www.epson.com/ink3 (U.S. sales) or www.epson.ca (Canadian sales). You can also
purchase supplies from an EPSON authorized reseller. To find the nearest one, call
800-GO-EPSON (800-463-7766).
Paper type Size
Part
number
Sheet
count
EPSON Ultra Premium Photo Paper
Glossy
4 × 6 inches (102 × 152 mm) S042181
S042174
60
100
5 × 7 inches (127 × 178 mm) S041945 20
8 × 10 inches (203 × 254 mm) S041946 20
Letter (8.5 × 11 inches
[216 × 279 mm])
S042182
S042175
25
50
EPSON Premium Photo Paper Glossy 4 × 6 inches (102 × 152 mm) S041808
S041727
40
100
5 × 7 inches (127 × 178 mm) S041464 20
8 × 10 inches (203 × 254 mm) S041465 20
Letter (8.5 × 11 inches
[216 × 279 mm])
S042183
S041667
25
50
EPSON Premium Photo Paper Semi-
gloss
4 × 6 inches (102 × 152 mm) S041982 40
Letter (8.5 × 11 inches
[216 × 279 mm])
S041331 20
EPSON Photo Paper Glossy 4 × 6 inches (102 × 152 mm) S041809
S042038
50
100
Letter (8.5 × 11 inches
[216 × 279 mm])
S041141
S041649
S041271
20
50
100
EPSON Bright White Paper Letter (8.5 × 11 inches
[216 × 279 mm])
S041586 500
EPSON Brochure & Flyer Paper Matte
Double-sided
Letter (8.5 × 11 inches
[216 × 279 mm])
S042384 150
EPSON Ultra Premium Presentation
Paper Matte
Letter (8.5 × 11 inches
[216 × 279 mm])
S041341 50
EPSON Premium Presentation Paper
Matte
8 × 10 inches (203 × 254 mm) S041467 50
Letter (8.5 × 11 inches
[216 × 279 mm])
S041257
S042180
50
100
xp400_qg.book Page 4 Monday, April 30, 2012 1:37 PM

Using Special Papers 5
Note: Media availability varies by country.
For detailed paper loading instructions, see the Start Here sheet or online User’s Guide.
For best results:
■ Fan and align the edges of the paper before loading.
■ Do not use paper with binder holes.
■ Load paper against the right edge guide and behind the tab with the glossy or
printable side faceup. (Load letterhead or pre-printed paper top edge first.)
■ Always load paper short edge first and make sure the left edge guide is against the
paper as shown.
See your online User’s Guide for more information.
EPSON Premium Presentation Paper
Matte Double-sided
Letter (8.5 × 11 inches
[216 × 279 mm])
S041568 50
EPSON Presentation Paper Matte Letter (8.5 × 11 inches
[216 × 279 mm])
S041062 100
Legal (8.5 × 14 inches
[216 × 356 mm])
S041067 100
EPSON Photo Quality Self-adhesive
Sheets
A4 (8.3 × 11.7 inches
[210 × 297 mm])
S041106 10
EPSON Iron-on Cool Peel Transfer
paper
Letter (8.5 × 11 inches
[216 × 279 mm])
S041153 10
Paper type Size
Part
number
Sheet
count
xp400_qg.book Page 5 Monday, April 30, 2012 1:37 PM

6 Copying a Document or Photo
Copying a Document or Photo
Follow the instructions in this section to position your originals correctly on the scanner
glass and make color or black-and-white copies. You can also restore color in old photos as
you copy them; see the online User’s Guide for more information.
1. Make sure paper is loaded.
2. Raise the document cover and place your original facedown on the scanner glass, with
the top facing into the front right corner.
3. Close the cover gently so you don’t move the original.
4. Press
if necessary, then use the arrows to select r Copy and press OK .
Note: If you want to restore color in an old photo, select More Functions and then
Copy/Restore Photos. Then follow the instructions on the LCD screen.
5. To print more than 1 copy, press + or – to select the number (up to 99).
6. Press lor rto select
Color or B&W copies.
7. To adjust any other settings, press d, then press
OK to select Print Settings .
8. Press uor dto select different settings, and press lor rto make adjustments.
9. Press
x to begin copying.
To cancel copying, press
y .
xp400_qg.book Page 6 Monday, April 30, 2012 1:37 PM

Printing From a Memory Card 7
Printing From a Memory Card
Your product lets you print photos directly from your digital camera’s memory card; just
insert it into the memory card slot and you’re ready to print.
You can also print in various layouts to include several photos on one sheet of paper, or
copy memory card files between your EPSON product and a computer. See the online
User’s Guide for instructions and a list of compatible memory cards.
Inserting the Card
1. Make sure your product is turned on.
2. Insert your card as shown.
Caution: Do not force the card into the slot; it won’t go in all the
way.
The memory card access light flashes, then stays lit. Now you can
view your photos on the LCD screen and print them (see page 8).
Removing the Card
After you finish printing your photos, follow these steps to remove
the card:
1. Make sure the memory card access light is not flashing.
Caution: Do not remove the card or turn off your product while the memory card
access light is flashing; you may lose data on the card.
2. If the product is connected to your computer with a USB cable, do one of the
following before removing the memory card or turning off the product:
Windows
®
:Right-click the name of your card (removable disk) in Computer, My
Computer, or Windows Explorer, and select
Eject .
Mac OS X: Drag the removable disk icon from your desktop into the trash, then
remove the card.
3. Pull the card straight out of its slot.
Memory card
access light
xp400_qg.book Page 7 Monday, April 30, 2012 1:37 PM

8 Printing Photos From the LCD Screen
Printing Photos From the LCD Screen
You can select individual photos for printing as you view them on the LCD screen.
1. Load several sheets of 4 × 6-inch (102 × 152 mm) EPSON photo paper (various types
available; see page 4).
2. Press
if necessary, then select Print photos and press OK . (If you want to print
multiple photos on one sheet of paper, press
if necessary, select More Functions,
then Photo Layout Sheet .)
3. Press l or rto scroll through your photos and display
one that you want to print.
4. Press
+ or – to select the number of copies you want
of that photo.
5. Repeat steps 3 and 4 to select more photos.
6. To select settings, press d.
7. Select the setting you want to change, then press
OK
and change settings as necessary. You can select the
following:
■Select Photos to view and select photos by date
■Display Options to view 9 small thumbnail
images on the LCD screen
■Print Settings to change paper size, type, borders, or fix red-eye
■Crop/Zoom to zoom your photo and crop the printed image
For more information on these features, see your online User’s Guide
8. When you’re ready to print, press
x .
To cancel printing, press
y .
xp400_qg.book Page 8 Monday, April 30, 2012 1:37 PM

Printing From Your Computer 9
Printing From Your Computer
This section describes the basic steps for printing from a Windows or Mac
®
computer. For
detailed instructions on printing, see the online User’s Guide.
Printing in Windows
1. Select the print command in your application. You see a window like this one:
2. Make sure your EPSON product is selected, then click the
Preferences or
Properties button.
(If you see a
Setup , Printer , or Options button, click it. Then click Preferences or
Properties on the next screen.)
Click here to open
your product software
Select your EPSON
product
xp400_qg.book Page 9 Monday, April 30, 2012 1:37 PM

10 Printing in Windows
3. On the Main tab, select the basic print settings. Make sure you choose the correct
paper
Type and Size settings for the paper you are using (see page 12 for details).
Note: For quick access to the most common settings, click the Shortcuts tab and
select one of the presets. You can create your own presets by clicking the Save
Settings button on the Advanced tab.
4. If you want to reduce or enlarge your printout, or print double-sided, click the Page
Layout
tab and select settings as necessary.
5. For more printing options, click the
Advanced tab.
Note: For more information about print settings, click Help or see your online
User’s Guide.
6. Click OK to save your settings.
7. Click
OK or Print to start printing. A window appears and shows the progress of your
print job.
Select your
document
Orientation
Select your
paper Size
Select your
paper Type
Select the type of document you’re printing
(choose
Photo or Best Photo for pictures)
xp400_qg.book Page 10 Monday, April 30, 2012 1:37 PM

Printing With a Mac 11
Printing With a Mac
Follow the steps below to print from Mac OS X 10.5 to 10.7.
1. Open the
File menu and select Print .
2. Select your EPSON product as the
Printer setting.
3. Click the arrow or
Show Details to expand the Print window, if necessary.
4. Select basic copy and page settings. If you are printing a borderless photo, select a
paper size with a
Sheet Feeder-Borderless option. You can also select a custom
setting to create a custom paper size.
5. Choose
Print Settings from the pop-up menu, and select the following print settings:
Select your EPSON product
Copy and
page settings
Select your Media Type
(see below)
Select higher quality or
faster printing (if available)
Choose Print Settings
xp400_qg.book Page 11 Monday, April 30, 2012 1:37 PM

12 Selecting the Correct Paper Type
For borderless printing, choose a Media Type other than Plain Paper or Envelope and
select
Borderless .
Note: If the setting you want isn’t shown (for example, Scale ), check for it in your
application before printing. Or check for it in the settings for your application at the
bottom of this window.
6. Choose any other printing options you may need from the pop-up menu. See the
online User’s Guide for details.
7. Click
Print .
8. To monitor your print job, click the printer icon in the Dock.
Selecting the Correct Paper Type
Select the correct Type (Windows) or Media Type (Mac OS X) setting in your printer
software. This tells your EPSON product what kind of paper you’re using, so the ink
coverage can be adjusted accordingly.
For this paper Select this setting
Plain paper
EPSON Bright White Paper
EPSON Presentation Paper Matte
EPSON Photo Quality Self-adhesive Sheets
EPSON Iron-on Cool Peel Transfer paper
Plain Paper/Bright White Paper
EPSON Ultra Premium Photo Paper Glossy Ultra Premium Photo Paper Glossy
EPSON Premium Photo Paper Glossy Premium Photo Paper Glossy
EPSON Photo Paper Glossy Photo Paper Glossy
EPSON Premium Photo Paper Semi-gloss Premium Photo Paper Semi-Gloss
EPSON Premium Presentation Paper Matte
EPSON Premium Presentation Paper Matte
Double-sided
EPSON Ultra Premium Presentation Paper Matte
EPSON Brochure & Flyer Paper Matte Double-
sided
Premium Presentation Paper Matte
Envelopes Envelope
xp400_qg.book Page 12 Monday, April 30, 2012 1:37 PM

Scanning a Document or Photo 13
Scanning a Document or
Photo
You can use your product to scan a photo or document and save it on your computer. The
u
Scan function lets you scan quickly using preselected settings, or you can use the
EPSON Scan software to access more advanced features. For example, you can use
EPSON Scan to restore faded colors in old photos (see page 15).
Note: For detailed scanning instructions, see the online User’s Guide.
Quick Scanning From the Control Panel
Use the u Scan function to quickly scan a photo or document and save it on your
computer. You can even scan a photo and have it automatically included in an email
message.
Note: For Mac OS X 10.6/10.7, see “Scanning with Mac OS X 10.6/10.7” on page 15.
1. Raise the document cover and place your original facedown on the glass, in the front
right corner, as shown on page 6.
2. Close the cover gently so you don’t move the original.
3. Press
if necessary and select u Scan .
4. Press lor rto select one of the following options:
■Scan to Memory Card lets you scan and save the image on a memory card. You
can select the file format, quality, and other settings.
■Scan to PC automatically creates a JPG image and saves it to your computer;
ideal for scanning photos.
■Scan to PC (PDF) automatically creates a PDF file and saves it to your computer;
ideal for scanning documents.
■Scan to PC (Email) automatically scans a photo, resizes it, launches your email
application, and attaches a JPG image to a new outgoing message. This works
with MAPI-type email such as Microsoft
®
Outlook, Windows Live Mail, Mac
Mail, and Entourage, but not web-based email such as Gmail.
■To PC (WSD) lets you manage wireless scanning in Windows 7 or Windows
Vista
®
(English only).
xp400_qg.book Page 13 Monday, April 30, 2012 1:37 PM

14 Scanning With EPSON Scan Software
5. Do one of the following:
■ If your printer is connected directly to your computer with a USB cable, press x
to select
USB Connection .
■ If your printer is connected to a wireless network, select your computer name,
then press
x .
Once your image is scanned, you see its icon in Windows Explorer or Mac OS X
Finder, or as an attachment in your email application, depending on the option you
selected.
Scanning With EPSON Scan Software
You can scan original documents and photos and save them as files on your computer
using the EPSON Scan software. You can also launch EPSON Scan from any TWAIN-
compliant application.
Note: For Mac OS X 10.6/10.7, see “Scanning with Mac OS X 10.6/10.7” on page 15.
1. Raise the document cover and place your original facedown on the glass, in the front
right corner, as shown on page 6.
2. Close the cover gently so you don’t move the original.
3. Do one of the following to start EPSON Scan:
■ Windows: Double-click the EPSON Scan icon on your desktop.
■ Mac OS X: Double-click EPSON Scan in the Applications > Epson Software
folder.
■ If you are scanning from an application, start your application. Then open the
File menu, choose Import or Acquire, and select your EPSON product.
You see the EPSON Scan window:
4. Select
Full Auto Mode as the Mode setting in the
upper right corner. (If you are in Home, Office, or
Professional Mode, you see a different EPSON
Scan window.)
5. If you want to restore faded color in a photo or
make other corrections, click
Customize . Then
follow the instructions on page 15.
6. Click the
Scan button. The image is scanned
and you see its icon in Windows Explorer or
Mac OS X Finder.
xp400_qg.book Page 14 Monday, April 30, 2012 1:37 PM

Scanning with Mac OS X 10.6/10.7 15
Scanning with Mac OS X 10.6/10.7
You can scan original documents and photos and save them as files on your computer.
1. Open an image editing application such as Image Capture, select your EPSON
product if necessary, then click the
Scan button to preview your image.
2. If you would like to select scan settings, such as Color Restoration and file save
settings, click
Show Details .
3. Click the
Scan button to begin scanning. Your image is saved to the folder selected in
the
Scan To pop-up menu.
Note: With Mac OS X 10.6 or 10.7, in addition to scanning with Image Capture, you
can download and install EPSON Scan scanning software. EPSON Scan provides
additional image adjustment and photo correction features for enhancing scanned
images, and provides an interface for TWAIN-compliant OCR scanning software, such
as ABBYY
®
FineReader
®
. To download EPSON Scan, visit Epson’s driver download site
epson.com/support (U.S.) or epson.ca/support (Canada).
Restoring and Correcting Photos
You can automatically transform a faded, dusty, or badly exposed color photo into one
with true-to-life color and sharpness as you scan. Use the
Color Restoration and Dust
Removal
options in EPSON Scan’s Full Auto Mode. In Home and Professional Mode,
you can also select
Backlight Correction to remove shadows from images with too much
background light.
Note: For more information, see the online User’s Guide. You can also click Help on
the EPSON Scan screen for information about all the available settings.
Full Auto Mode
Click the Customize button,
click Dust Removal and/or
Color Restoration, click
OK, and click Scan.
Automatically orients
your photos based
on detected faces
and other features.
If your photo is not
oriented correctly,
turn off Auto Photo
Orientation and try
again.
xp400_qg.book Page 15 Monday, April 30, 2012 1:37 PM

16 Maintaining Your Printer
Maintaining Your Printer
Follow the instructions in this chapter for checking and cleaning the print head nozzles
and replacing ink cartridges. To align the print head, if necessary, see your online
User’s Guide.
Caution: To keep your printer looking like new, don’t place anything on top of the cover
or use it as a writing surface. If you need to clean the cover, use only a soft, non-
abrasive microfiber-type cloth.
Checking the Print Head Nozzles
If your printouts are faint or have gaps in them, some of the nozzles in the print head may
be clogged or ink may be running low in one or more of the ink cartridges. Follow the
steps below to check the print head nozzles.
1. Load letter- or A4-size paper in the sheet feeder.
2. Press
if necessary and select F Setup on the printer’s control panel.
3. Use the arrow buttons to select
Maintenance and press OK , then select Nozzle
Check
and press OK .
4. Press
x to print the nozzle check pattern.
5. Check the pattern that prints to see if there are gaps in the lines.
6. If there are no gaps, select
Finish Nozzle Check and press OK .
If there are gaps or the pattern is faint, select
Head Cleaning and press OK . Then
press
x to clean the print head (see page 17).
Nozzles are clean
Nozzles need cleaning
xp400_qg.book Page 16 Monday, April 30, 2012 1:37 PM

Cleaning the Print Head 17
Cleaning the Print Head
If print quality has declined and the nozzle check pattern indicates clogged nozzles, you
can clean the print head. Print head cleaning uses ink, so clean it only if necessary.
Note: You cannot clean the print head if an ink cartridge is expended, and may not be
able to clean it when a cartridge is low. You must replace the cartridge first
(see
page 19).
1. Load letter- or A4-size paper in the sheet feeder.
2. Press
if necessary and select F Setup .
3. Use the arrow buttons to select
Maintenance and press OK , then select Head
Cleaning
and press OK .
4. Press
x to start cleaning.
Cleaning takes several minutes. When it’s finished, you see a message on the LCD
screen.
Caution: Never turn off the printer during head cleaning or you may damage it.
5. Select Nozzle Check and press OK , then press x to verify that the print head is clean.
6. If there are still gaps or lines, or the test patterns are faint, run another cleaning cycle
and check the nozzles again.
Note: If you don’t see any improvement after cleaning the print head four times, turn
off the product and wait at least six hours to let any dried ink soften. Then try cleaning
the print head again. If quality does not improve, one of the ink cartridges may need to
be replaced. If that doesn’t help, contact Epson as described on page 25.
If you do not use your EPSON product often, it is a good idea to print a few pages at
least once a month to maintain good print quality.
Checking Ink Levels
If an ink cartridge is expended, you see a message on your
printer’s LCD screen:
Note: Printing stops when an ink cartridge is expended. If a
color cartridge is expended, you may be able to continue
printing temporarily with black ink; see the online
User’s Guide for more information. If the black cartridge is
expended, you must replace it to continue printing.
You can check ink cartridge levels by pressing if necessary and selecting F Setup , then
pressing
OK . The ink levels displayed are approximate.
xp400_qg.book Page 17 Monday, April 30, 2012 1:37 PM

18 Purchasing EPSON Ink Cartridges
A window may also appear on your computer screen when you try to print when ink is
low. This window can optionally display ink offers and other updates from Epson.
Note: To disable checking for ink offers or updates from Epson, see the instructions in
your online User’s Guide.
Purchasing EPSON Ink Cartridges
You can purchase genuine EPSON ink and paper from EPSON Supplies Central at
www.epson.com/ink3 (U.S. sales) or www.epson.ca (Canadian sales). You can also
purchase supplies from an EPSON authorized reseller. To find the nearest one, call
800-GO-EPSON (800-463-7766).
Use the following list when you order or purchase new ink cartridges:
Note: We recommend that you use genuine EPSON cartridges and do not refill them.
The use of other products may affect your print quality and could result in printer
damage.
Yields vary considerably based on images printed, print settings, paper type, frequency
of use, and temperature. For print quality, a small amount of ink remains in the cartridge
after the “replace cartridge” indicator comes on. The cartridges included with the
printer are designed for printer set up and not for resale. After some ink is used for
priming, the rest is available for printing only in the same printer.
For best printing results, use up a cartridge within six months of opening the package,
and before the expiration date on the cartridge box.
Store ink cartridges in a cool, dark place. If cartridges have been exposed to cold
temperatures, allow them to warm up to room temperature for at least 3 hours before
using them.
Ink color Standard-capacity High-capacity
Black 200 200XL
Cyan 200 200XL
Magenta 200 200XL
Yellow 200 200XL
xp400_qg.book Page 18 Monday, April 30, 2012 1:37 PM

Replacing Ink Cartridges 19
Replacing Ink Cartridges
Make sure you have a new ink cartridge before you begin. You must install new cartridges
immediately after removing the old ones.
Caution: Do not open ink cartridge packages until you are ready to install the ink.
Cartridges are vacuum packed to maintain reliability.
Note: Leave the expended cartridge installed until you have obtained a replacement, or
the ink remaining in the print head nozzles may dry out.
1. Turn on your printer.
2. If an ink cartridge is expended, you see a message on the
LCD screen. Note which cartridges need to be replaced
and press
OK .
If a cartridge is expended, you must replace it to be able to
print. If a cartridge is low, you can continue printing until
a cartridge needs replacement.
If you’re replacing a cartridge before you see a message on the LCD screen, press
if
necessary and select
F Setup . Select Maintenance , then select Ink Cartridge
Replacement
and press OK .
3. Lift up the scanner.
4. Squeeze the tab on the cartridge and lift it up. Dispose of it
carefully. Do not take the used cartridge apart or try to
refill it.
Warning: If ink gets on your skin, wash it off with soap
and water. If ink gets in your eyes, flush them
immediately with water. If it gets in your mouth, spit it
out and see a doctor right away.
xp400_qg.book Page 19 Monday, April 30, 2012 1:37 PM

20 Replacing Ink Cartridges
5. Before you open the new cartridge package, shake it gently four or five times. Then
remove the cartridge from the package.
Caution: Do not touch the green chip or the small window on the side of the
cartridge. This can damage the ink cartridge.
6. Remove the yellow tape from the bottom of the ink cartridge.
Caution: Do not remove any other labels or seals, or ink may leak.
7. Insert the new ink cartridge into the holder and push it down until it clicks into place.
xp400_qg.book Page 20 Monday, April 30, 2012 1:37 PM