Epson STYLUS OFFICE BX610FW Series Installation and maintenance instructions

English
Fax Guide
Setting Up Your Fax
Introducing FAX Utility (Windows Only) ............................................................... 3
Power Supply Information..................................................................................... 3
Connecting a Phone or Answering Machine .................................................... 3
Checking Your Fax Connection........................................................................... 4
Setting Up Your Fax Features................................................................................ 5
Faxing Photos or Documents
Handling Originals................................................................................................ 10
Handling Paper .................................................................................................... 10
Sending Faxes ...................................................................................................... 10
Receiving Faxes ................................................................................................... 13
Selecting Send/Receive Settings ....................................................................... 13
Printing Reports .................................................................................................... 15
Solving Problems
Error Messages...................................................................................................... 16
Problems and Solutions ....................................................................................... 16
Appendix
Important Safety Instructions .............................................................................. 17
Personal Information Stored in Memory............................................................ 18
Fax mode Menu List............................................................................................. 19

Warnings, Cautions, and Notes
Follow these guidelines as you read your instructions:
Copyright Notice
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any
means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko
Epson Corporation. The information contained herein is designed only for use with this product. Epson is not
responsible for any use of this information as applied to other printers.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for
damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse
of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure
to strictly comply with Seiko Epson Corporation's operating and maintenance instructions.
Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any
consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko
Epson Corporation.
Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that
occurs from the use of any interface cables other than those designated as Epson Approved Products by Seiko Epson
Corporation.
EPSON®and EPSON STYLUS®are registered trademarks, and Exceed Your Vision is a trademark of Seiko Epson
Corporation.
General Notice: Other product names used herein are for identification purposes only and may be trademarks of
their respective owners. Epson disclaims any and all rights in those marks.
wWarning: Warnings must be followed carefully to avoid bodily injury.
cCaution: Cautions must be observed to avoid damage to your equipment.
Note: Notes contain important information about the printer.
Tip: Tips contain hints for using the printer.

Setting Up Your Fax 3
English
Setting Up Your Fax
This product lets you send faxes by
entering fax numbers or selecting entries
from a speed dial/group dial list. You can
customize the fax header information, and
select various report printing and
send/receive settings. You can also set up
the product to automatically receive faxes
or set it to ask for confirmation before
receiving a fax.
Introducing FAX Utility
(Windows Only)
FAX Utility is a software application with
functions such as fax transmission,
addressee information management, and
printer (product) fax settings.
Note:
For more details, see the online help for Fax
Utility.
Power Supply
Information
Turning off the Power
When the power is turned off, the
following data stored in the product's
temporary memory is erased.
❏Fax reception data
❏Data stored in Delayed Fax
❏Data being redialed
Also, when the power is left off for
extended periods of time, the clock may be
reset causing irregularities. Check the
clock when you turn the power on.
Power saving function
After 13 minutes of inactivity, the screen
turns black to save energy.
Press any button (except POn) to return
the screen to its previous state.
Also, see "Restarting Automatically After
a Power Failure" in the Basic Operation
Guide.
Connecting a Phone or
Answering Machine
1. Connect the phone cable leading from
the telephone wall jack to the LINE
port on the back of the product.
2. Remove the connector cap from the
EXT. port before connecting a phone or
answering machine.
a Telephone wall jack
a

4Setting Up Your Fax
Other ways of connecting a
phone or answering machine
Connecting DSL
See the documentation that came with
your DSL modem.
Connecting ISDN (one
telephone number)
See the documentation that came with
your terminal adapter or ISDN router.
Connecting ISDN (two
telephone numbers)
See the documentation that came with
your terminal adapter or ISDN router.
Checking Your Fax
Connection
The Check Fax Connection menu allows
you to check the status of your fax
connection.
1. Load A4-size plain paper into the sheet
feeder.
2. Press l, r, u, or dto select KSetup,
and then press OK.
3. Press lor rto select Fax Setting, and
then press OK.
4. Press uor dto select Check Fax
Connection, and then press OK.
5. Press xStart to print the report.
6. Press Home to return to the first screen.
a Telephone wall jack
b Splitter
cDSLmodem
aISDNwalljack
b Terminal adapter or ISDN router
cb
a
a
b
a ISDN wall jack
b Terminal adapter or ISDN router
a
b

Setting Up Your Fax 5
English
Setting Up Your Fax
Features
Before sending or receiving faxes, you
may want to create a fax header, select
your fax preferences, and set up a speed
dial/group dial list of frequently used fax
numbers.
Checking your selected
region
Before using the product, you need to
select the region where you are using the
product.
1. Press l, r, u, or d to select FSetup,
and then press OK.
2. Press lor rto select Printer Setup and
then press OK.
3. Press uor dto select Country/Region,
and then press OK.
4. If you need to change the region, use
uor dto select your region.
5. Press OK. An information screen is
displayed.
6. Select Yes to change the region, and
then press OK.
Note:
❏To cancel changing the region, select No
and then press OK.
❏When you change the region, the fax
settings are restored to their defaults.
7. Press Home to return to the first screen.
Setting up Automatic Fax
Reception
When an answering machine is connected,
make sure the answer time for the
answering machine and the product are
set correctly. If your answering machine is
set to pick up on the fourth ring, you
should set the product to pick up on the
fifth ring or later.
Note:
Rings to Answer may be unavailable or the
range of values may differ depending on the
region.
1. Press l, r, u, or dto select FSetup and
then press OK.
2. Press lor rto select Fax Setting, and
then press OK.
3. Press uor dto select Communication,
then press OK.
4. Press uor dto select Rings to Answer,
then press r.
5. Press uor dto select the number of
rings, then press OK. Select more than
the number of rings needed for the
answering machine to pick up.
6. See your telephone's documentation
for the setup method.
7. Press [Auto Answer/Space], and
turn on Auto Answer mode.
8. Press OK.
9. Press Home to return to the first screen.
When you receive a call, if the other party
is a fax and you pick up the phone or the
answering machine answers, the product
automatically begins receiving the
transmission. If the other party is a caller,
the phone can be used as normal or a
message can be left on the answering
machine.
Note:
When Auto Answer mode is set to Off, you can
receive the fax manually by lifting the handset.
(&"Receiving faxes manually" on page 13)

6Setting Up Your Fax
Using control panel buttons
in fax mode
Use the following guidelines to enter
numbers and characters.
❏To move the cursor, add a space, or
delete a character
❏To enter a fax number, use the numeric
keypad. Press [Redial/Pause] to
insert a pause symbol (-) when a brief
pause is required during dialing. Use
the # button to type the + symbol when
entering a phone number in
international dialing format.
❏To enter characters, press a keypad
number repeatedly to switch between
uppercase, lowercase, or numbers.
Press 1 symb to enter these characters: !
# % & ' ( ) P+ , - . / : ; = ? @ _ ~
Creating header information
Before sending or receiving faxes, you can
create a fax header by adding information
such as a phone number or name.
1. Press l, r, u, or dto select FSetup and
then press OK.
2. Press lor rto select Fax Setting, and
then press OK.
3. Press uor dto select Header, and then
press OK.
4. Select Fax Header, then press OK. You
see the header information input
screen.
5. Use the numeric keypad with other
buttons on the control panel to enter
the header information (&"Using
control panel buttons in fax mode" on
page 6). You can enter up to 40
characters.
6. Press OK. You return to Fax Header.
7. Press donce to select Your Phone
Number, and then press OK. You see
the phone number input screen.
8. Use the numeric keypad with other
buttons on the control panel to enter
your phone number (&"Using control
panel buttons in fax mode" on page 6).
You can enter up to 20 digits.
Note:
When entering your phone number, the "*"
and [Redial/Pause] buttons do not
work, and the "#" button functions as a "+"
(international phone calls) button.
l, rMoves the
cursor to the left
or right.
[Auto Answer/
Space]
Inserts a space
or moves the
cursor one
character to the
right.
[Speed
Dial/Group
Dial/Backspace]
Deletes a
character or
moves the
cursor one
space to the left.

Setting Up Your Fax 7
English
9. Press OK. You return to Your Phone
Number.
10.Press Home to return to the first screen.
Setting up date and time
If you have not yet set the date or time, or
if the clock is wrong, you can adjust it
using the Printer Setup menu.
1. Press l, r, u, or dto select FSetup,
and then press OK.
2. Press lor rto select Printer Setup and
then press OK.
3. Press uor dto select Date/Time, and
then press OK.
4. Use uor dto select the type of date
display, and then press r.
5. Use the numeric keypad to change the
date.
6. Use uor dto select a 12-hour or
24-hour display, and then press r.
7. Use the numeric keypad to change the
time.
8. If you selected 12h, use uor dto select
AM or PM.
9. Press OK. You return to Date/Time.
Note:
To select daylight saving time, set Daylight
Saving Time to On.
10.Press Home to return to the first screen.
Setting up your speed dial
list
You can create a speed dial list of up to 60
fax numbers so you can quickly select
them for faxing. You can also add names
to identify the recipients and print the
speed dial list.
Creating a new speed dial list
1. Press l, r, u, or dto select FSetup and
then press OK.
2. Press lor rto select Fax Setting, and
then press OK.
3. Press OK to select Speed Dial Setup.
4. Select Create, then press OK. You see
the available speed dial entry numbers.
5. Select or type the speed dial entry
number that you want to register. You
can register up to 60 entries.
6. Press OK.
7. Use the numeric keypad with other
buttons on the control panel to enter a
phone number (&"Using control panel
buttons in fax mode" on page 6). You
can enter up to 64 digits.
8. Press OK.
9. Use the numeric keypad with the other
buttons on the control panel to enter a
name to identify the speed dial entry
(&"Using control panel buttons in fax
mode" on page 6). You can enter up to
30 characters.
10.Press OK. You return to Create.

8Setting Up Your Fax
11.If you want to add another speed dial
entry, press OK and repeat steps 5
through 10.
12.Press Home to return to the first screen.
Editing a speed dial entry
1. Select Edit from the Speed Dial Setup
menu, then press OK. You see the
registered speed dial entry numbers.
2. Select or type the speed dial entry
number that you want to edit, then
press OK.
3. Use the numeric keypad with other
buttons on the control panel to edit the
phone number (&"Using control panel
buttons in fax mode" on page 6).
4. Press OK.
5. Use the numeric keypad with the other
buttons on the control panel to edit the
name for the speed dial (&"Using
control panel buttons in fax mode" on
page 6).
6. Press OK. You return to Edit.
7. Press Home to return to the first screen.
Deleting a speed dial entry
1. Select Delete from the Speed Dial
Setup menu, then press OK. You see
the registered speed dial entry
numbers.
2. Select or type the speed dial entry
number that you want to delete, then
press OK.
3. You see a confirmation message. Select
Yes to delete the entry, and then press
OK.
Note:
To cancel deleting the entry, select No and
then press OK.
4. Press Home to return to the first screen.
Setting up your group dial list
The group dial list allows you to easily
send the same fax message to many fax
numbers.
Before creating a group dial entry, you
need to register a fax number as a speed
dial entry. You can register up to 60
entries combined with speed dial entries
and group dial entries.
Creating a new group dial list
1. Press l, r, u, or dto select FSetup and
then press OK.
2. Press lor rto select Fax Setting, and
then press OK.
3. Press dto select Group Dial Setup,
and then press OK.
4. Select Create, and then press OK. You
see the available group dial entry
numbers.
5. Select or type the group dial entry
number that you want to register.
6. Press OK. The screen displays Enter
Name.
7. Press the keys on the numeric keypad
to enter a name for the group dial entry
(up to 30 characters). Use the number
keys to enter letters from A to Z (in
upper case or lower case), numbers 0 to
9, and various symbols.
8. Press OK.

Setting Up Your Fax 9
English
9. Press uor dto select the speed dial
entry number that you want to register
in the group dial list.
10.Press rto add the speed dial entry to
the group dial.
Note:
Press lto cancel adding the speed dial
entry that you selected.
11.Repeat step 9 to 10 to add other speed
dial entries to the group dial list. You
can register up to 30 speed dial entries
in a group dial.
12.Press OK to finish creating a group dial
list.
13.Press Home to return to the first screen.
Editing a group dial entry
1. Select Edit from the Group Dial Setup
menu, and then press OK. You see the
available group dial entry numbers.
2. Select or type the group dial entry
number that you want to edit.
3. Repeat steps 6 through 13 in the
previous section to edit the group dial
list.
Deleting a group dial entry
1. Select Delete from the Group Dial
Setup menu, and then press OK. You
see the available group dial entry
numbers.
2. Select or type the group dial entry
number that you want to delete, and
then press OK.
3. You see the confirmation message.
Select Yes to delete the entry, and then
press OK.
Note:
To cancel deleting the entry, select No and
then press OK.
4. Press Home to return to the first screen.

10 Faxing Photos or Documents
Faxing Photos or Documents
Handling Originals
When faxing, you can select the automatic
document feeder or the document table.
See "Placing Originals" in the Basic
Operation Guide.
Handling Paper
Before receiving faxes, make sure you load
A4-size plain paper into the sheet feeder.
See "Loading Paper" in the Basic Operation
Guide. Also, make sure the Auto
Reduction setting is set to On
(&"Selecting Send/Receive Settings" on
page 13).
Note:
If the incoming fax pages are larger than
A4-size, the fax size is reduced to fit or printed
on multiple pages, depending on the Auto
Reduction setting you select.
Sending Faxes
Before sending a fax, place your original in
the automatic document feeder or on the
document table. Then send your fax by
entering a fax number, redialing the
previous fax number, or selecting an entry
from your speed dial list.
Entering or redialing a fax
number
1. Press Home to select KFax, and then
press OK.
Note:
If you place your original in the automatic
document feeder, the icon is displayed.
2. Use the keys on the numeric keypad to
enter the fax number. You can enter up
to a maximum of 64 digits.
If you want to redial the last fax number
you used, press [Redial/Pause]
instead of entering a fax number. The last
fax number is displayed on the LCD
screen.
Note:
❏If you want to change Color Mode, press
uor dto select Color or B&W.
❏If you want to change resolution or
contrast, press xMenu, and then you
see Fax Send Settings and press OK.
Press uor dto select the item that you
want to change, and then press r. You
can set or change these settings.
❏You can also set the time that you want to
send your fax (&"Transmission timer" on
page 12)
3. Press OK. You see the sending
information screen.
4. Press xStart.
Note:
❏Color faxes cannot be stored in memory,
so the printer dials the fax number and
faxes your document in real time.
❏If the recipient's fax machine prints only
in black and white, your fax data is
automatically sent in black and white
even if you select Color or B&W.
❏If you need to cancel faxing at any time,
press yStop/Clear.