Epson Small-in-One XP-8500 User manual

XP-8500 User's Guide

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Contents
XP-8500 User's Guide................................................................................................................................ 13
Product Basics .......................................................................................................................................... 14
Using the Control Panel ..................................................................................................................... 14
Control Panel Buttons and Lights .................................................................................................. 15
Status Icon Information ............................................................................................................. 15
Entering Characters on the LCD Screen ....................................................................................... 16
Changing LCD Screen Language.................................................................................................. 17
Adjusting Control Panel Sounds.................................................................................................... 17
Adjusting the Screen Brightness.................................................................................................... 18
Product Parts Locations ..................................................................................................................... 19
Product Parts - Top and Bottom .................................................................................................... 20
Product Parts - Front ..................................................................................................................... 21
Product Parts - Inside .................................................................................................................... 23
Product Parts - Back...................................................................................................................... 24
Checking for Software Updates.......................................................................................................... 24
Using Power Saving Settings ............................................................................................................. 25
Changing the Sleep Timer Settings ............................................................................................... 25
Changing the Power Off Timer Settings ........................................................................................ 26
Epson Connect Solutions for Smartphones, Tablets, and More ......................................................... 26
Setting Up Epson Connect Services.............................................................................................. 27
Using Epson Email Print ............................................................................................................... 29
Using the Epson iPrint Mobile App ................................................................................................ 29
Using Epson Remote Print ........................................................................................................... 30
Using Epson Scan to Cloud........................................................................................................... 30
Using AirPrint .................................................................................................................................... 31
Using Google Cloud Print................................................................................................................... 32
Setting Up Google Cloud Print on a Chromebook ......................................................................... 33
Android Printing Using the Epson Print Enabler ................................................................................ 34
Using Fire OS Printing ....................................................................................................................... 34
Using Windows 10 Mobile Printing .................................................................................................... 35

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Using Epson Print and Scan App with Windows Tablets ................................................................... 35
Using the Mopria Print Service .......................................................................................................... 36
Wi-Fi or Wired Networking........................................................................................................................ 37
Network Security Recommendations ................................................................................................. 37
Wi-Fi Infrastructure Mode Setup......................................................................................................... 38
Selecting Wireless Network Settings from the Control Panel ........................................................ 39
Wi-Fi Direct Mode Setup .................................................................................................................... 41
Enabling Wi-Fi Direct Mode........................................................................................................... 42
Wi-Fi Protected Setup (WPS)............................................................................................................. 43
Using WPS to Connect to a Network ............................................................................................. 44
Printing a Network Status Sheet......................................................................................................... 45
Changing or Updating Network Connections ..................................................................................... 45
Changing a USB Connection to a Wi-Fi Connection...................................................................... 46
Connecting to a New Wi-Fi Router ................................................................................................ 46
Disabling Wi-Fi Features ............................................................................................................... 46
Loading Paper ........................................................................................................................................... 48
Loading Paper in Cassette 1 (Upper Cassette) .................................................................................. 48
Loading Paper in Cassette 2 (Lower Cassette) .................................................................................. 53
Loading Paper in the Rear Paper Feed Slot ....................................................................................... 58
Selecting the Paper Settings for Each Source - Control Panel ........................................................... 61
Turning Off the Paper Setting Alert..................................................................................................... 62
Paper Loading Capacity..................................................................................................................... 63
Double-sided Printing Capacity.......................................................................................................... 65
Available Epson Papers ..................................................................................................................... 65
Borderless Paper Type Compatibility ................................................................................................. 67
Paper or Media Type Settings - Control Panel ................................................................................... 68
Paper or Media Type Settings - Printer Software ............................................................................... 69
Placing Originals on the Product ............................................................................................................. 70
Placing Originals on the Scanner Glass ............................................................................................. 70
Copying ...................................................................................................................................................... 72
Copying Documents or Photos........................................................................................................... 72
Copying Options................................................................................................................................. 73

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Printing from a Computer ......................................................................................................................... 76
Printing with Windows ........................................................................................................................ 76
Selecting Basic Print Settings - Windows ...................................................................................... 76
Paper Source Options - Windows ............................................................................................. 79
Print Quality Options - Windows ............................................................................................... 79
Multi-Page Printing Options - Windows..................................................................................... 80
Selecting Double-sided Printing Settings - Windows ..................................................................... 80
Double-sided Printing Options - Windows................................................................................. 83
Print Density Adjustments - Windows ....................................................................................... 84
Selecting Additional Layout and Print Options - Windows ............................................................. 85
Custom Color Correction Options - Windows............................................................................ 87
Image Options and Additional Settings - Windows.................................................................... 88
Header/Footer Settings - Windows ........................................................................................... 89
Selecting a Printing Preset - Windows........................................................................................... 90
Selecting Extended Settings - Windows ........................................................................................ 91
Extended Settings - Windows ................................................................................................... 92
Printing Your Document or Photo - Windows................................................................................. 93
Checking Print Status - Windows.............................................................................................. 95
Selecting Default Print Settings - Windows.................................................................................... 95
Changing the Language of the Printer Software Screens ......................................................... 96
Changing Automatic Update Options ............................................................................................ 97
Printing with the Built-in Epson Driver - Windows 10 S....................................................................... 98
Selecting Print Settings - Windows 10 S........................................................................................ 99
Printing on a Mac ............................................................................................................................. 100
Selecting Basic Print Settings - Mac ............................................................................................ 100
Paper Source Options - Mac................................................................................................... 104
Print Quality Settings - Mac..................................................................................................... 104
Print Options - Mac ................................................................................................................. 104
Selecting Page Setup Settings - Mac .......................................................................................... 105
Selecting Print Layout Options - Mac........................................................................................... 106
Selecting Double-sided Printing Settings - Mac........................................................................... 107
Double-sided Printing Options and Adjustments - Mac........................................................... 108
Managing Color - Mac ................................................................................................................. 109

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Color Matching and Color Options - Mac ................................................................................ 110
Selecting Printing Preferences - Mac .......................................................................................... 111
Printing Preferences - Mac...................................................................................................... 112
Printing Your Document or Photo - Mac ...................................................................................... 113
Checking Print Status - Mac.................................................................................................... 114
Cancelling Printing Using a Product Button...................................................................................... 114
Scanning .................................................................................................................................................. 115
Starting a Scan................................................................................................................................. 115
Starting a Scan Using the Product Control Panel ........................................................................ 115
Scanning to a Connected Computer ....................................................................................... 116
Control Panel Scanning Options............................................................................................. 118
Changing Default Scan Button Settings.................................................................................. 119
Starting a Scan Using the Epson Scan 2 Icon ............................................................................. 120
Starting a Scan from a Scanning Program................................................................................... 122
Starting a Scan from a Smart Device........................................................................................... 124
Scanning in Epson Scan 2 ............................................................................................................... 124
Additional Scanning Settings - Main Settings Tab ....................................................................... 127
Additional Scanning Settings - Advanced Settings Tab............................................................... 128
Saving Scanned Documents as a Searchable PDF..................................................................... 129
Image Format Options................................................................................................................. 130
Scan Resolution Guidelines ........................................................................................................ 131
Scanning to Online Destinations Using Easy Photo Scan ................................................................ 132
Scanning Using Easy Photo Scan ............................................................................................... 132
Uploading Scanned Images to Facebook.................................................................................... 134
Uploading Scanned Images to Google Photos ............................................................................ 136
Uploading Scanned Images to Evernote ..................................................................................... 138
Uploading Scanned Images to SugarSync .................................................................................. 140
Uploading Scanned Images to a Web Folder .............................................................................. 141
Uploading Scanned Images to Email........................................................................................... 143
Saving Scanned Images to a Folder............................................................................................ 144
Epson JPEG File Settings ........................................................................................................... 145
Epson TIFF and Multi-TIFF File Settings ..................................................................................... 146

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Using Memory Cards with Your Product ............................................................................................... 148
Inserting a Memory Card.................................................................................................................. 148
Memory Card Types .................................................................................................................... 149
Memory Card File Specifications ................................................................................................. 149
Removing a Memory Card........................................................................................................... 150
Printing from a Memory Card ........................................................................................................... 151
Viewing and Printing Photos........................................................................................................ 151
Viewing and Printing Photos From the LCD Screen................................................................ 152
Print Setting Options - Memory Card ...................................................................................... 153
Printing Photo Layouts from a Memory Card............................................................................... 154
Photo Layout Options ............................................................................................................. 156
Printing Photo Greeting Cards..................................................................................................... 157
Creating and Printing a Greeting Card Template .................................................................... 157
Printing a Greeting Card from a Template............................................................................... 158
Transferring Photos on a Memory Card ........................................................................................... 159
Setting Up File Sharing for Photo Transfers from Your Computer ............................................... 160
Transferring Photos from a Memory Card to Your Computer ...................................................... 160
Using an External Device with Your Product ........................................................................................ 162
Printing from a Camera .................................................................................................................... 162
Selecting Print and Photo Adjustment Settings ........................................................................... 162
Print Settings - Camera........................................................................................................... 165
Photo Adjustments - Camera.................................................................................................. 166
Connecting and Printing from a Camera...................................................................................... 167
Printing from a Camera Wirelessly .............................................................................................. 168
Viewing or Printing from a USB Flash Drive or External Device ....................................................... 169
USB Device File Specifications ................................................................................................... 169
Connecting and Using a USB Flash Drive or External Device ..................................................... 169
Printing Personalized Projects............................................................................................................... 171
Printing Coloring Book Pages .......................................................................................................... 171
Printing Personalized Note Paper .................................................................................................... 172
Printing Lined Paper, Graph Paper, and Music Sheets .................................................................... 174
Printing Calendar Pages .................................................................................................................. 176

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Printing on CDs/DVDs............................................................................................................................. 178
CD/DVD Printing Features ............................................................................................................... 178
Loading a CD/DVD........................................................................................................................... 178
Removing a Printed CD/DVD ........................................................................................................... 181
Placing a CD/DVD on the Scanner Glass......................................................................................... 182
Copying onto a CD/DVD .................................................................................................................. 183
Printing Photos from a Memory Card Onto a CD/DVD ..................................................................... 184
Printing a Jewel Case Insert from a Memory Card ........................................................................... 186
Printing on CDs/DVDs from a Computer .......................................................................................... 188
Starting Epson Print CD - Windows ............................................................................................. 188
Printing Your CD/DVD Design - Windows ................................................................................... 189
Starting Epson Print CD - Mac .................................................................................................... 190
Printing Your CD/DVD Design - Mac ........................................................................................... 191
Replacing Ink Cartridges and Maintenance Boxes............................................................................... 193
Check Cartridge and Maintenance Box Status................................................................................. 193
Checking Cartridge and Maintenance Box Status on the LCD Screen ........................................ 193
Checking Cartridge and Maintenance Box Status with Windows ................................................ 194
Checking Cartridge and Maintenance Box Status - Mac ............................................................. 197
Purchase Epson Ink Cartridges and Maintenance Box .................................................................... 198
Ink Cartridge Part Numbers......................................................................................................... 198
Removing and Installing Ink Cartridges............................................................................................ 199
Printing with Black Ink and Expended Color Cartridges ................................................................... 204
Printing with Expended Color Cartridges - Windows ................................................................... 204
Printing with Expended Color Cartridges - Mac ........................................................................... 205
Conserving Low Black Ink with Windows ......................................................................................... 207
Replacing the Maintenance Box....................................................................................................... 207
Adjusting Print Quality............................................................................................................................ 211
Print Head Maintenance................................................................................................................... 211
Print Head Nozzle Check............................................................................................................. 211
Checking the Nozzles Using the Product Control Panel ......................................................... 212
Checking the Nozzles Using a Computer Utility...................................................................... 214
Print Head Cleaning .................................................................................................................... 216
Cleaning the Print Head Using the Product Control Panel ...................................................... 217

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Cleaning the Print Head Using a Computer Utility................................................................... 218
Aligning the Print Head Using the Product Control Panel................................................................. 221
Cleaning the Paper Guide ................................................................................................................ 222
Cleaning and Transporting Your Product ............................................................................................. 224
Cleaning Your Product ..................................................................................................................... 224
Cleaning the Paper Rollers .............................................................................................................. 224
Cleaning the Printer Head Path........................................................................................................ 226
Transporting Your Product ............................................................................................................... 228
Solving Problems .................................................................................................................................... 233
Product Status Messages ................................................................................................................ 233
Running a Product Check ................................................................................................................ 235
Resetting Control Panel Defaults ..................................................................................................... 237
Solving Setup Problems ................................................................................................................... 238
Product Does Not Turn On or Off................................................................................................. 238
Noise After Ink Installation ........................................................................................................... 238
Software Installation Problems .................................................................................................... 239
Solving Network Problems ............................................................................................................... 239
Product Cannot Connect to a Wireless Router or Access Point .................................................. 240
Network Software Cannot Find Product on a Network................................................................. 241
Product Does Not Appear in Mac Printer Window ....................................................................... 242
Cannot Print Over a Network....................................................................................................... 242
Cannot Scan Over a Network ...................................................................................................... 243
Solving Copying Problems ............................................................................................................... 244
Product Makes Noise, But Nothing Copies.................................................................................. 245
Product Makes Noise When It Sits for a While............................................................................. 245
Solving Paper Problems................................................................................................................... 245
Paper Feeding Problems............................................................................................................. 245
Paper Jam Problems Inside the Product ..................................................................................... 246
Paper Jam Problems in the Paper Cassette................................................................................ 249
Paper Jam Problems in the Rear Cover ...................................................................................... 250
Paper Ejection Problems ............................................................................................................. 251
Solving Problems Printing from a Computer..................................................................................... 251
Nothing Prints.............................................................................................................................. 252

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Product Icon Does Not Appear in Windows Taskbar ................................................................... 252
Printing is Slow ............................................................................................................................ 253
Solving Page Layout and Content Problems.................................................................................... 254
Inverted Image............................................................................................................................. 255
Too Many Copies Print ................................................................................................................ 255
Blank Pages Print ........................................................................................................................ 255
Incorrect Margins on Printout....................................................................................................... 256
Border Appears on Borderless Prints .......................................................................................... 256
Incorrect Characters Print............................................................................................................ 257
Incorrect Image Size or Position.................................................................................................. 257
Slanted Printout........................................................................................................................... 258
Solving Print Quality Problems......................................................................................................... 258
White or Dark Lines in Printout .................................................................................................... 259
Blurry or Smeared Printout .......................................................................................................... 260
Faint Printout or Printout Has Gaps ............................................................................................. 261
Grainy Printout............................................................................................................................. 261
Incorrect Colors ........................................................................................................................... 262
Solving Scanning Problems ............................................................................................................. 263
Scanning Software Does Not Operate Correctly ......................................................................... 263
Cannot Start Epson Scan 2 ......................................................................................................... 264
Scanning is Slow ......................................................................................................................... 265
Solving Scanned Image Quality Problems ....................................................................................... 265
Image Consists of a Few Dots Only............................................................................................. 265
Line of Dots Appears in All Scanned Images............................................................................... 266
Straight Lines in an Image Appear Crooked ................................................................................ 266
Image is Distorted or Blurry ......................................................................................................... 266
Image Colors are Patchy at the Edges ........................................................................................ 267
Image is Too Dark ....................................................................................................................... 267
Back of Original Image Appears in Scanned Image .................................................................... 267
Ripple Patterns Appear in an Image ............................................................................................ 267
Scanned Image Colors Do Not Match Original Colors................................................................. 268
Scanned Image Edges are Cropped ........................................................................................... 268
Solving Memory Card Problems....................................................................................................... 268

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Memory Card Does Not Fit Into a Slot ......................................................................................... 269
Cannot View or Print Photos from a Memory Card or Device ...................................................... 269
Cannot Transfer Photos to or from a Memory Card or Device ..................................................... 269
Solving USB Device Problems ......................................................................................................... 270
Cannot View or Print from a USB Device..................................................................................... 270
Cannot Save Files on a USB Device ........................................................................................... 271
Cannot Transfer Files To or From a USB Device......................................................................... 271
Solving CD/DVD Problems............................................................................................................... 271
CD/DVD Jam Problems............................................................................................................... 272
Image Not Centered on CD/DVD................................................................................................. 272
Ink Smears on CD/DVD............................................................................................................... 272
Faint Image on CD/DVD .............................................................................................................. 273
Uninstall Your Product Software....................................................................................................... 273
Uninstalling Product Software - Windows.................................................................................... 273
Uninstalling Product Software - Mac............................................................................................ 274
Where to Get Help............................................................................................................................ 275
Technical Specifications ........................................................................................................................ 276
Windows System Requirements ...................................................................................................... 276
Mac System Requirements .............................................................................................................. 277
Paper Specifications ........................................................................................................................ 277
Printable Area Specifications ........................................................................................................... 278
Scanning Specifications ................................................................................................................... 281
Memory Card Specifications ............................................................................................................ 281
Ink Cartridge Specifications.............................................................................................................. 282
Dimension Specifications ................................................................................................................. 283
Electrical Specifications ................................................................................................................... 283
Environmental Specifications ........................................................................................................... 284
Interface Specifications .................................................................................................................... 284
External USB Device Specifications................................................................................................. 284
Network Interface Specifications ...................................................................................................... 285
Safety and Approvals Specifications ................................................................................................ 285
Notices ..................................................................................................................................................... 287
Important Safety Instructions............................................................................................................ 287

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General Product Safety Instructions ............................................................................................ 287
Ink Cartridge Safety Instructions.................................................................................................. 289
Wireless Connection Safety Instructions ..................................................................................... 290
LCD Screen Safety Instructions................................................................................................... 290
FCC Compliance Statement............................................................................................................. 290
Binding Arbitration and Class Waiver ............................................................................................... 291
Trademarks...................................................................................................................................... 294
Copyright Notice............................................................................................................................... 295
libTIFF Software Acknowledgment.............................................................................................. 295
A Note Concerning Responsible Use of Copyrighted Materials................................................... 296
Default Delay Times for Power Management for Epson Products ............................................... 296
Copyright Attribution.................................................................................................................... 296

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XP-8500 User's Guide
Welcome to the XP-8500 User's Guide.
For a printable PDF copy of this guide, click here.

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Product Basics
See these sections to learn about the basic features of your product.
Using the Control Panel
Product Parts Locations
Checking for Software Updates
Using Power Saving Settings
Epson Connect Solutions for Smartphones, Tablets, and More
Using AirPrint
Using Google Cloud Print
Android Printing Using the Epson Print Enabler
Using Fire OS Printing
Using Windows 10 Mobile Printing
Using Epson Print and Scan App with Windows Tablets
Using the Mopria Print Service
Using the Control Panel
See these sections to learn about the control panel and select control panel settings.
Control Panel Buttons and Lights
Entering Characters on the LCD Screen
Changing LCD Screen Language
Adjusting Control Panel Sounds
Adjusting the Screen Brightness
Parent topic: Product Basics

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Control Panel Buttons and Lights
1The power button and light
2The home button
3 The LCD screen
4The help button
Status Icon Information
Parent topic: Using the Control Panel
Status Icon Information
Your product displays status icons on the LCD screen for certain product status conditions. Press the
icon to view or change the current network settings.
Icons Description
Displays additional information or instructions, such as loading paper or placing a
document on the screen.
Displays the Supply Status screen.
Quiet Mode is enabled. Noise is reduced during printing, but the print speed may be
reduced. Press this icon to change the settings.

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Icons Description
Quiet Mode is disabled. Press this icon to change the settings.
There is a problem with the indicated setting. Press the icon to resolve the problem.
No Wi-Fi connection.
A Wi-Fi network error has occurred or the product is searching for a connection.
A Wi-Fi connection is established. The number of bars indicates the connection's signal
strength.
No Wi-Fi Direct connection.
A Wi-Fi Direct connection is established.
Parent topic: Control Panel Buttons and Lights
Entering Characters on the LCD Screen
Follow these guidelines to enter characters for passwords and other settings.
• To move the cursor, select the left or right arrows.
• To change the case of letters, select .

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• To delete the previous character, select .
• To switch between letters or numbers and symbols, select .
• To enter a space, select .
Parent topic: Using the Control Panel
Changing LCD Screen Language
You can change the language used on the LCD screen.
1. Press the home button, if necessary.
2. Select Settings.
You see a screen like this:
3. Select Basic Settings.
4. Scroll down and select Language.
5. Select a language.
Parent topic: Using the Control Panel
Adjusting Control Panel Sounds
You can adjust the sound level heard when you press buttons on the control panel.

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1. Press the home button, if necessary.
2. Select Settings.
You see a screen like this:
3. Select Basic Settings.
4. Select Sound.
5. Select Normal Mode or Quiet Mode.
Note: Press the icon on the home screen to switch between Normal Mode and Quiet Mode.
6. Select Button Press.
7. Press the –or +icons to increase the sound.
8. Select OK to exit.
Note: You can also select the Sound Type setting and adjust the sound level for various product
functions.
Parent topic: Using the Control Panel
Adjusting the Screen Brightness
You can adjust the brightness of the LCD screen.

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1. Press the home button, if necessary.
2. Select Settings.
You see a screen like this:
3. Select Basic Settings.
4. Select LCD Brightness.
5. Press the –or +icons to decrease or increase the brightness.
6. Select OK to exit.
Parent topic: Using the Control Panel
Product Parts Locations
See these sections to identify the parts on your product.
Product Parts - Top and Bottom
Product Parts - Front
Product Parts - Inside
Product Parts - Back
Parent topic: Product Basics

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Product Parts - Top and Bottom
1 Rear paper feed slot
2 Rear paper feed cover
3 Edge guides
4 CD/DVD tray