Epson XP-810 User manual

XP-810 User's Guide

Contents
XP-810 User's Guide.................................................................................................................................. 15
Product Basics .......................................................................................................................................... 16
Setting Up the Control Panel.............................................................................................................. 16
Control Panel Buttons and Lights.................................................................................................. 16
Using the LCD Screen................................................................................................................... 17
Adjusting Control Panel Position ................................................................................................... 18
Changing LCD Screen Language.................................................................................................. 18
Turning Off Control Panel Sounds................................................................................................. 18
Turning Off Auto Selection Mode................................................................................................... 19
Turning On Quiet Mode................................................................................................................. 19
Product Parts Locations..................................................................................................................... 19
Product Parts - Top........................................................................................................................ 20
Product Parts - Front ..................................................................................................................... 22
Product Parts - Inside.................................................................................................................... 24
Product Parts - Back...................................................................................................................... 24
The Sleep Timer................................................................................................................................. 25
Changing the Sleep Timer Setting From the Control Panel........................................................... 25
Changing the Sleep Timer Setting - Windows ............................................................................... 27
Changing the Sleep Timer Setting - Mac OS X.............................................................................. 28
Epson Connect Solutions for Smartphones, Tablets, and More......................................................... 29
Using Epson Email Print ............................................................................................................... 29
Using the Epson iPrint Mobile App ................................................................................................ 30
Using Epson Remote Print ........................................................................................................... 30
Using Epson Scan to Cloud........................................................................................................... 30
Using AirPrint .................................................................................................................................... 31
Using Google Cloud Print................................................................................................................... 31
Wi-Fi or Wired Networking........................................................................................................................ 33
Wi-Fi Infrastructure Mode Setup......................................................................................................... 33
Selecting Wireless Network Settings From the Control Panel ....................................................... 34
Wi-Fi Direct Mode Setup .................................................................................................................... 36
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Enabling Wi-Fi Direct Mode........................................................................................................... 38
Wi-Fi Protected Setup (WPS)............................................................................................................. 40
Using WPS to Connect to a Network............................................................................................. 40
Wired Network Setup ......................................................................................................................... 41
Printing a Network Status Sheet......................................................................................................... 42
Changing or Updating Network Connections ..................................................................................... 44
Accessing the Web Config Utility................................................................................................... 44
Changing a USB Connection to a Wi-Fi Connection...................................................................... 44
Changing a Wi-Fi Connection to a Wired Network Connection...................................................... 45
Connecting to a New Wi-Fi Router ................................................................................................ 45
Disabling Wi-Fi Features............................................................................................................... 46
Loading Paper ........................................................................................................................................... 47
Loading Paper in Cassette 1 (Upper Cassette).................................................................................. 47
Loading Paper in Cassette 2 (Lower Cassette).................................................................................. 51
Loading Paper in the Rear Paper Feed Slot....................................................................................... 55
Loading Envelopes............................................................................................................................. 58
Paper Loading Capacity..................................................................................................................... 61
Available Epson Papers..................................................................................................................... 62
Borderless Paper Type Compatibility................................................................................................. 64
Paper or Media Type Settings............................................................................................................ 65
Placing Originals on the Product............................................................................................................. 67
Placing Originals on the Scanner Glass............................................................................................. 67
Placing Originals in the Automatic Document Feeder........................................................................ 68
Copying...................................................................................................................................................... 72
Copying Documents or Photos........................................................................................................... 72
Paper Type Settings - Copying...................................................................................................... 73
Paper Size Settings - Copying....................................................................................................... 74
Copying Options............................................................................................................................ 74
Copying and Restoring Photos........................................................................................................... 77
Printing From a Computer........................................................................................................................ 79
Printing with Windows........................................................................................................................ 79
Selecting Basic Print Settings - Windows...................................................................................... 79
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Paper Source Options - Windows............................................................................................. 82
Basic Print Options - Windows.................................................................................................. 82
Selecting Advanced Print Settings - Windows............................................................................... 83
Advanced Print Quality Settings - Windows.............................................................................. 85
Advanced Print Options - Windows........................................................................................... 85
Color Management Options - Windows .................................................................................... 86
Selecting Print Layout Options - Windows..................................................................................... 86
Selecting a Printing Preset - Windows........................................................................................... 88
Selecting Double-sided Printing Settings - Windows..................................................................... 89
Double-sided Printing Options - Windows................................................................................. 92
Print Density Adjustments - Windows....................................................................................... 92
Printing Your Document or Photo - Windows................................................................................. 92
Checking Print Status - Windows.............................................................................................. 93
Selecting Default Print Settings - Windows.................................................................................... 94
Changing the Language of the Printer Software Screens......................................................... 95
Changing Automatic Update Options ............................................................................................ 97
Printing with Mac OS X....................................................................................................................... 97
Selecting Basic Print Settings - Mac OS X..................................................................................... 98
Paper Source Options - Mac OS X.......................................................................................... 101
Print Quality Settings - Mac OS X ........................................................................................... 101
Print Options - Mac OS X........................................................................................................ 102
Selecting Page Setup Settings - Mac OS X................................................................................. 102
Selecting Print Layout Options - Mac OS X................................................................................. 103
Selecting Double-sided Printing Settings - Mac OS X ................................................................. 104
Double-sided Printing Options and Adjustments - Mac OS X.................................................. 106
Managing Color - Mac OS X........................................................................................................ 107
Color Matching and Color Options - Mac OS X....................................................................... 108
Selecting Printing Preferences - Mac OS X................................................................................. 109
Printing Preferences - Mac OS X............................................................................................ 110
Printing Your Document or Photo - Mac OS X............................................................................. 111
Checking Print Status - Mac OS X .......................................................................................... 112
Cancelling Printing Using a Product Button...................................................................................... 113
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Scanning.................................................................................................................................................. 114
Starting a Scan................................................................................................................................. 114
Starting a Scan Using the Product Control Panel........................................................................ 114
Scan to Memory Card Options................................................................................................ 116
Changing Default Scan Button Settings.................................................................................. 117
Starting a Scan Using the Epson Scan Icon................................................................................ 118
Starting a Scan from a Scanning Program................................................................................... 120
Selecting Epson Scan Settings ........................................................................................................ 122
Scan Modes................................................................................................................................. 122
Selecting the Scan Mode............................................................................................................. 122
Scanning in Office Mode.............................................................................................................. 123
Available Document Source Settings - Office Mode................................................................ 125
Selecting a Scan Area - Office Mode ...................................................................................... 126
Available Image Adjustments - Office Mode ........................................................................... 128
Scanning in Home Mode ............................................................................................................. 129
Selecting a Scan Area - Home Mode...................................................................................... 132
Available Image Adjustments - Home Mode........................................................................... 135
Selecting a Scan Size - Home Mode....................................................................................... 136
Scanning in Professional Mode................................................................................................... 138
Available Document Source Settings - Professional Mode..................................................... 141
Available Image Types - Professional Mode........................................................................... 141
Selecting a Scan Area - Professional Mode............................................................................ 142
Available Image Adjustments - Professional Mode................................................................. 145
Selecting a Scan Size - Professional Mode............................................................................. 147
Image Preview Guidelines........................................................................................................... 150
Scan Resolution Guidelines ........................................................................................................ 150
Selecting Scan File Settings........................................................................................................ 151
Available Scanned File Types and Optional Settings.............................................................. 152
Scanning with Mac OS X 10.6/10.7/10.8 Using Image Capture ....................................................... 153
Available Scan Settings - Mac OS X Image Capture................................................................... 155
Scanning Special Projects................................................................................................................ 155
Scanning to a PDF File................................................................................................................ 155
Restoring Photo Colors as You Scan .......................................................................................... 158
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Faxing....................................................................................................................................................... 160
Connecting a Telephone or Answering Machine.............................................................................. 160
Setting Up Fax Features .................................................................................................................. 163
Setting Up Fax Features Using the Product Control Panel.......................................................... 164
Selecting Your Country or Region........................................................................................... 164
Selecting the Date and Time................................................................................................... 166
Entering Fax Header Information............................................................................................ 168
Entering Numbers and Characters for Faxing......................................................................... 170
Selecting Fax Send and Receive Settings.............................................................................. 171
Selecting Fax Communication Settings .................................................................................. 172
Printing Fax Reports............................................................................................................... 173
Restoring Default Fax Settings ............................................................................................... 175
Fax Send Options................................................................................................................... 176
Fax Receive Options............................................................................................................... 176
Fax Print Options.................................................................................................................... 177
Fax Report Options................................................................................................................. 178
Fax Communications Options................................................................................................. 179
Fax Security Options............................................................................................................... 180
Restore Default Settings Options............................................................................................ 180
Setting Up Fax Features Using the Fax Utility - Windows............................................................ 181
Setting Up Fax Features Using the Fax Utility - Mac OS X.......................................................... 182
Setting Up Speed Dial and Group Dial Lists..................................................................................... 183
Setting Up Speed/Group Dial Lists Using the Product Control Panel .......................................... 184
Creating Speed Dial List Entries............................................................................................. 184
Printing Your Speed Dial List.................................................................................................. 186
Creating Group Dial List Entries.............................................................................................. 187
Printing Your Group Dial List................................................................................................... 189
Setting Up Speed/Group Dial Lists Using the Fax Utility - Windows............................................ 190
Setting Up Speed/Group Dial Lists Using the Fax Utility - Mac OS X .......................................... 193
Sending Faxes................................................................................................................................. 194
Sending Faxes from the Product Control Panel........................................................................... 195
Manually Dialing or Redialing Fax Numbers........................................................................... 195
Selecting Fax Numbers from Speed or Group Dial Lists......................................................... 196
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Dialing Fax Numbers from a Connected Telephone ............................................................... 198
Broadcasting a Fax................................................................................................................. 199
Sending a Fax at a Specified Time ......................................................................................... 200
Fax Sending Options .............................................................................................................. 201
Sending Faxes Using the Fax Utility - Windows .......................................................................... 202
Sending Faxes Using the Fax Utility - Mac OS X......................................................................... 204
Receiving Faxes............................................................................................................................... 207
Fax Reception ............................................................................................................................. 207
Receiving Faxes Automatically (Auto Answer)............................................................................ 208
Receiving Faxes Manually........................................................................................................... 208
Using Memory Cards With Your Product .............................................................................................. 210
Inserting a Memory Card.................................................................................................................. 210
Memory Card Types.................................................................................................................... 211
Memory Card File Specifications................................................................................................. 211
Removing a Memory Card........................................................................................................... 212
Printing from a Memory Card ........................................................................................................... 213
Viewing and Printing Photos........................................................................................................ 213
Viewing and Printing Photos................................................................................................... 213
Cropping Photos Displayed on the LCD Screen ..................................................................... 214
Photo Adjustment Options - Memory Card.............................................................................. 215
Print Setting Options - Memory Card ...................................................................................... 216
Paper Type Settings - Memory Card....................................................................................... 217
Printing Photo Layouts from a Memory Card............................................................................... 218
Photo Layout Options ............................................................................................................. 220
Printing Photo Greeting Cards..................................................................................................... 220
Creating and Printing a Greeting Card Template.................................................................... 221
Printing a Greeting Card from a Template............................................................................... 222
Transferring Photos on a Memory Card ........................................................................................... 223
Setting Up File Sharing for Photo Transfers From Your Computer.............................................. 223
Transferring Photos from a Memory Card to Your Computer ...................................................... 224
Using an External Device with Your Product........................................................................................ 225
Printing from a Camera .................................................................................................................... 225
Selecting Print and Photo Adjustment Settings ........................................................................... 225
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Print Settings - Camera........................................................................................................... 228
Photo Adjustments - Camera.................................................................................................. 229
Connecting and Printing from a Camera...................................................................................... 231
Printing from a Camera Wirelessly .............................................................................................. 231
Viewing or Printing from a USB Flash Drive or External Device....................................................... 232
USB Device File Specifications ................................................................................................... 232
Connecting and Using a USB Flash Drive or External Device..................................................... 233
Printing Personalized Projects............................................................................................................... 234
Printing Coloring Book Pages .......................................................................................................... 234
Printing Personalized Note Paper .................................................................................................... 236
Printing Lined Paper, Graph Paper, and Music Sheets.................................................................... 239
Printing Calendar Pages .................................................................................................................. 241
Printing on CDs/DVDs............................................................................................................................. 244
CD/DVD Printing Features............................................................................................................... 244
Loading a CD/DVD........................................................................................................................... 244
Removing a Printed CD/DVD........................................................................................................... 247
Placing a CD/DVD on the Scanner Glass......................................................................................... 248
Copying onto a CD/DVD .................................................................................................................. 248
Printing Photos from a Memory Card Onto a CD/DVD..................................................................... 250
Printing a Jewel Case Insert from a Memory Card ........................................................................... 251
Printing on CDs/DVDs from a Computer.......................................................................................... 253
Printing on a CD/DVD with Windows........................................................................................... 253
Designing a CD/DVD - Windows............................................................................................. 253
Printing Your CD/DVD Design - Windows............................................................................... 254
Adjusting CD/DVD Print Position - Windows........................................................................... 255
Adjusting CD/DVD Print Quality - Windows ............................................................................ 257
Printing on a CD/DVD with Mac OS X ......................................................................................... 258
Designing a CD/DVD - Mac OS X .......................................................................................... 259
Printing Your CD/DVD Design - Mac OS X............................................................................. 260
Adjusting CD/DVD Print Position - Mac OS X......................................................................... 260
Adjusting CD/DVD Print Quality - Mac OS X........................................................................... 262
Replacing Ink Cartridges........................................................................................................................ 264
Check Cartridge Status.................................................................................................................... 264
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Checking Cartridge Status on the LCD Screen............................................................................ 264
Checking Cartridge Status with Windows.................................................................................... 265
Checking Cartridge Status with Mac OS X .................................................................................. 267
Purchase Epson Ink Cartridges........................................................................................................ 269
Ink Cartridge Part Numbers......................................................................................................... 269
Removing and Installing Ink Cartridges............................................................................................ 270
Printing With Black Ink and Expended Color Cartridges................................................................... 274
Printing With Expended Color Cartridges - Windows................................................................... 275
Printing With Expended Color Cartridges - Mac OS X................................................................. 275
Conserving Low Black Ink with Windows ......................................................................................... 277
Adjusting Print Quality............................................................................................................................ 278
Print Head Maintenance................................................................................................................... 278
Print Head Nozzle Check............................................................................................................. 278
Checking the Nozzles Using the Product Control Panel ......................................................... 278
Checking the Nozzles Using a Computer Utility...................................................................... 280
Print Head Cleaning .................................................................................................................... 282
Cleaning the Print Head Using the Product Control Panel...................................................... 283
Cleaning the Print Head Using a Computer Utility................................................................... 284
Print Head Alignment ....................................................................................................................... 287
Aligning the Print Head Using the Product Control Panel............................................................ 287
Aligning the Print Head Using a Computer Utility......................................................................... 288
Cleaning the Paper Path .................................................................................................................. 290
Cleaning and Transporting Your Product ............................................................................................. 291
Cleaning Your Product..................................................................................................................... 291
Transporting Your Product............................................................................................................... 292
Solving Problems.................................................................................................................................... 295
Checking for Software Updates........................................................................................................ 295
Product Status Messages ................................................................................................................ 296
Running a Product Check ................................................................................................................ 297
Resetting Control Panel Defaults ..................................................................................................... 299
Solving Setup Problems................................................................................................................... 300
Noise After Ink Installation........................................................................................................... 300
Software Installation Problems.................................................................................................... 301
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Control Panel Setup Problems .................................................................................................... 301
Solving Network Problems............................................................................................................... 301
Product Cannot Connect to a Wireless Router or Access Point .................................................. 302
Network Software Cannot Find Product on a Network................................................................. 303
Product Does Not Appear in Mac OS X Printer Window.............................................................. 303
Cannot Print Over a Network....................................................................................................... 304
Cannot Scan Over a Network...................................................................................................... 305
Solving Copying Problems............................................................................................................... 306
Product Makes Noise, But Nothing Copies.................................................................................. 306
Product Makes Noise When It Sits for a While............................................................................. 306
Solving Paper Problems................................................................................................................... 306
Paper Feeding Problems............................................................................................................. 307
Paper Jam Problems Inside the Product ..................................................................................... 307
Paper Jam Problems in the Paper Cassette................................................................................ 309
Paper Jam Problems in the Auto Duplexer.................................................................................. 310
Paper Jams in the Automatic Document Feeder ......................................................................... 312
Paper Ejection Problems............................................................................................................. 316
Solving Problems Printing from a Computer..................................................................................... 316
Nothing Prints.............................................................................................................................. 316
Product Icon Does Not Appear in Windows Taskbar................................................................... 317
Error After Cartridge Replacement.............................................................................................. 318
Printing is Slow............................................................................................................................ 318
Solving Page Layout and Content Problems.................................................................................... 319
Inverted Image............................................................................................................................. 320
Too Many Copies Print................................................................................................................ 320
Blank Pages Print........................................................................................................................ 320
Incorrect Margins on Printout....................................................................................................... 321
Border Appears on Borderless Prints.......................................................................................... 321
Incorrect Characters Print............................................................................................................ 322
Incorrect Image Size or Position.................................................................................................. 323
Slanted Printout........................................................................................................................... 323
Solving Print Quality Problems......................................................................................................... 323
White or Dark Lines in Printout.................................................................................................... 324
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Blurry or Smeared Printout.......................................................................................................... 325
Faint Printout or Printout Has Gaps............................................................................................. 326
Grainy Printout............................................................................................................................. 327
Incorrect Colors........................................................................................................................... 327
Solving Scanning Problems ............................................................................................................. 328
Scanning Software Does Not Operate Correctly ......................................................................... 328
Cannot Start Epson Scan............................................................................................................ 329
Solving Scanned Image Quality Problems....................................................................................... 330
Image Consists of a Few Dots Only............................................................................................. 330
Line of Dots Appears in All Scanned Images............................................................................... 331
Straight Lines in an Image Appear Crooked................................................................................ 331
Image is Distorted or Blurry......................................................................................................... 331
Image Colors are Patchy at the Edges ........................................................................................ 332
Image is Too Dark ....................................................................................................................... 332
Back of Original Image Appears in Scanned Image .................................................................... 332
Ripple Patterns Appear in an Image............................................................................................ 332
Scanned Image Colors Do Not Match Original Colors................................................................. 333
Scan Area is Not Adjustable in Thumbnail Preview..................................................................... 333
Scanned Image Edges are Cropped ........................................................................................... 334
Solving Memory Card Problems....................................................................................................... 334
Memory Card Does Not Fit Into a Slot......................................................................................... 334
Cannot View or Print Photos from a Memory Card...................................................................... 334
Cannot Transfer Photos To or From a Memory Card................................................................... 335
Solving Faxing Problems.................................................................................................................. 335
Cannot Send or Receive Faxes................................................................................................... 335
Cannot Receive Faxes with a Telephone Connected to Your Product ........................................ 336
When to Uninstall Your Product Software ........................................................................................ 337
Uninstalling Product Software - Windows.................................................................................... 337
Uninstalling Product Software - Mac OS X .................................................................................. 338
Where to Get Help............................................................................................................................ 339
Technical Specifications ........................................................................................................................ 340
Windows System Requirements ...................................................................................................... 340
Mac System Requirements.............................................................................................................. 341
12

Printing Specifications...................................................................................................................... 341
Scanning Specifications................................................................................................................... 341
Automatic Document Feeder (ADF) Specifications.......................................................................... 342
Fax Specifications............................................................................................................................ 342
Paper Specifications ........................................................................................................................ 343
Printable Area Specifications ........................................................................................................... 344
Ink Cartridge Specifications.............................................................................................................. 346
Memory Card Specifications ............................................................................................................ 347
Dimension Specifications................................................................................................................. 348
Electrical Specifications ................................................................................................................... 349
Environmental Specifications........................................................................................................... 349
Interface Specifications.................................................................................................................... 350
External USB Device Specifications................................................................................................. 350
Network Interface Specifications...................................................................................................... 350
Safety and Approvals Specifications................................................................................................ 351
Notices ..................................................................................................................................................... 353
Important Safety Instructions............................................................................................................ 353
General Product Safety Instructions............................................................................................ 353
Ink Cartridge Safety Instructions.................................................................................................. 355
LCD Screen Safety Instructions................................................................................................... 356
Wireless Connection Safety Instructions..................................................................................... 356
Telephone Equipment Safety Instructions................................................................................... 356
FCC Compliance Statement............................................................................................................. 357
Software Notice................................................................................................................................ 359
Trademarks...................................................................................................................................... 361
Copyright Notice............................................................................................................................... 362
libTIFF Software Acknowledgment.............................................................................................. 363
A Note Concerning Responsible Use of Copyrighted Materials................................................... 363
Default Delay Times for Power Management for Epson Products............................................... 363
Copyright Attribution.................................................................................................................... 363
13

XP-810 User's Guide
Welcome to the XP-810 User's Guide.
For a printable PDF copy of this guide, click here.
15

Product Basics
See these sections to learn about the basic features of your product.
Setting Up the Control Panel
Product Parts Locations
The Sleep Timer
Epson Connect Solutions for Smartphones, Tablets, and More
Using AirPrint
Using Google Cloud Print
Setting Up the Control Panel
See these sections to set up the control panel for use.
Control Panel Buttons and Lights
Using the LCD Screen
Adjusting Control Panel Position
Changing LCD Screen Language
Turning Off Control Panel Sounds
Turning Off Auto Selection Mode
Turning On Quiet Mode
Parent topic: Product Basics
Control Panel Buttons and Lights
16

1The power button and the power light
2The home button
3 The LCD screen
4 The up and down arrows (you can also scroll by swiping up and down on the LCD screen with
your finger)
5The CD button
6The back button
7 The start button
Parent topic: Setting Up the Control Panel
Using the LCD Screen
1 Displays the screen name
2 Displays product status information; tap the icons to display additional menus or information
3 Swipe this area of the LCD screen to scroll up and down
To view a list of the icons and a description of their use, select Help >Icon List.
Parent topic: Setting Up the Control Panel
17

Adjusting Control Panel Position
You can adjust the position of the control panel to make it easier to access. Raise or lower it to the
desired angle as shown.
Note: The control panel rises and the output tray slides out automatically when printing starts.
Parent topic: Setting Up the Control Panel
Changing LCD Screen Language
You can change the language used on the LCD screen.
1. Press the home button, if necessary.
2. Press the left or right arrow button and then select Setup.
3. Scroll down and select Basic Setup.
4. Scroll down and select Language.
5. Select a language.
6. Press the home button to exit.
Parent topic: Setting Up the Control Panel
Turning Off Control Panel Sounds
You can turn off the sound heard when you press buttons on the control panel.
1. Press the home button, if necessary.
2. Press the left or right arrow button and then select Setup.
3. Select Printer Setup.
4. Select Sound.
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5. Select Button Press.
6. Select the Off setting.
7. Press the home button to exit.
Parent topic: Setting Up the Control Panel
Turning Off Auto Selection Mode
Auto Selection Mode changes the menu options on the LCD screen automatically depending on the
action you perform. For instance, loading a memory card displays memory card-related menu options on
the screen. You can turn off this feature from the product's control panel.
1. Press the home button, if necessary.
2. Press the left or right arrow buttons and select Setup.
3. Scroll down and select Guide Functions.
4. Select Auto Selection Mode.
5. Turn off the desired options displayed on the screen.
Parent topic: Setting Up the Control Panel
Turning On Quiet Mode
You can reduce the noise the product makes by turning on the Quiet Mode option.
Note: Turning on this setting may reduce print speed.
1. Press the home button, if necessary.
2. Press the left or right arrow buttons and select Setup.
3. Select Printer Setup.
4. Scroll down and select Quiet Mode.
5. Select On.
6. Press the home button to exit.
Parent topic: Setting Up the Control Panel
Product Parts Locations
See these sections to identify the parts on your product.
19

Product Parts - Top
Product Parts - Front
Product Parts - Inside
Product Parts - Back
Parent topic: Product Basics
Product Parts - Top
1 Automatic Document Feeder (ADF)
2 Edge guide
3 ADF paper support
4 ADF output extension
5 ADF output tray
6 ADF cover
7 CD/DVD tray (shown removed and in storage position)
20