Epson Progression User manual

Epson
®
Progression™ User’s Guide
Update
Please note that the memory configuration table shown on
pages 3-12 and 3-13 of your User’s Guide is incorrect. Please
replace it with the following table.
SIMM configuration
Socket U11
Socket U12 Total memory
4MB*
1MB 1MB 6MB
4MB 4MB
12MB
14MB 16MB
36MB
64MB** 64MB**
128 MB t
* Standard soldered memory
** Check with your dealer to see if this SIMM is available
t With this memory configuration, the 4MB of soldered memory is disabled-
Epson is a registered trademark and Progression is a trademark of Seiko Epson
Corporation.
Copyright
0 1992 by Epson America, Inc.
Torrance, California
m02184 400183400

EPSON® PROGRESSION™
User’s Guide
@
l%is manual is printed on recycled paper and is 100% recyclable

FCC COMPLIANCE STATEMENT
FOR AMERICAN USERS
This equipment has been tested and found to comply with the limits for a class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio and
television reception. However, there is no guarantee that interference will not occur in a
particular installations If this equipment does cause interference to radio and television
reception which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
0 Reorient or relocate the receiving antenna
0 Increase the separation between the equipment and receiver
0 Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected
0 Consult the dealer or an experienced radio/TV technician for help.
WARNING
The connection of a non-shielded equipment interface cable to this equipment will
invalidate the FCC Certification of this device and may cause interference levels that
exceed the limits established by the KC for this equipment. It is the responsibility of the
user to obtain and use a shielded equipment interface cable with this device. If this
equipment has more than one interface connector, do not leave cablesconnected to unused
interfaces.
Changes or modifications not expressly approved by the manufacturer could void the
user’s authority to operate the equipment.
FOR CANADIAN USERS
This digital apparatus does not exceed the Class B limits for radio noise emissions from
digital apparatus as set out in the radio interference regulations of the Canadian
Department of communications.
L.e p&sent appareil num&que n&net pas de bnits radio&&iques d+assant les limites
applicables aux appareik num&riques de Chsse B prescrites dans le rhgkment sur le
brouillageradioe]ectriqw~ct~parle~~des~~~ti~duCaMda

IMPORTANT NOTICE
DISCLAIMER OF WARRANTY
Epson America makes no representations or warranties, either express or implied, by or
with respect to anything in this manual, and shall not be liable for any implied warranties
of merchantability and fitness for a particular purpose or for any indirect, special or
consequential damages. Some states do not allow the exclusion of incidental or
consequential damages, so this exclusion may not apply to you
COPYRIGHT NOTICE
All rights reserved No part of this publication may be reproduced, stored in a retrieval
system, or transmitted, in any form or by any means, electronic, mechanical,
photocopying. recording, or otherwise, without the prior written permission of Epson
America, Inc. No patent liability is assumed with respect to the use of information
contained herein. Nor is any liability assumed for damages resulting from the use of the
information contained herein. Further, this publication and features described herein are
subject to change without notice.
TRADEMARKS
Epson is a registered trademark and Epson Progression is a trademark of Seiko Epson
Corporation.
VirtualCache is a trademark of Epson Portland, Inc.
General notice: Other product names used herein are for identification purposes only and
may be trademarks of their respective companies.
Copyright 0 1992 by Epson America, Inc.
Torrance, California Y74599100100
ii

1.
Read all of these instructions and save them for later reference.
2.
Follow all warnings and instructions marked on the computer.
3.
Unplug the computer from the wall outlet before cleaning. Use a
damp cloth for cleaning; do not use liquid or aerosol cleaners.
4.
Do not spill liquid of any kind on the computer.
5.
Do not place the computer on an unstable cart, stand, or table.
6.
Slots and openings in the cabinet and the back or bottom are
provided for ventilation; do not block or cover these openings.
Do not place the computer near or over a radiator or heat
register.
7.
Operate the computer using the type of power source indicated
on its label. If you are not sure of the type of power available,
consult your dealer or local power company.
8.
If you plan to operate the computer in Germany, observe the
following safety precaution:
To provide adequate short-circuit protection and overcurrent
protection for this computer, the building installation must be
protected by a 16 Amp circuit breaker.
9.
Connect all equipment to properly grounded (earthed) power
outlets. If you are unable to insert the plug into an outlet,
contact your electrician to replace your outlet. Avoid using
outlets on the same circuit as photocopiers or air control
systems that regularly switch on and off.
Important Safety Instructions
10. Do not allow the computer’s cord to become damaged or frayed.
iii

11. If you use an extension cord with the computer, make sure the
total of the ampere ratings of the devices plugged into the
extension cord does not exceed the ampere rating for the
extension cord. Also, make sure the total of all products
plugged into the wall outlet does not exceed 15 amperes.
12. Do not insert objects of any kind into this product through the
cabinet slots.
13. Except as specifically explained in this User’s Guide, do not
attempt to service the computer yourself. Refer all servicing to
qualified service personnel.
14. Unplug the computer from the wall outlet and refer servicing to
qualified service personal under the following conditions:
A. When the power cord or plug is damaged.
B. If liquid has entered the computer.
C. If the computer does not operate normally when the
operating instructions are followed. Adjust only those
controls that are covered by the operating instructions.
Improper adjustment of other controls may result in
damage and often requires extensive work by a qualified
technician to restore the computer to normal operation.
D. If the computer has been dropped or the cabinet has been
damaged.
E. If the computer exhibits a distinct change in performance.
iv

Instructions Importantes de Sécurité
1.
2.
3.
4.
5.
6.
7.
8.
9.
Lire compMtement les instructions qui suivant et les conserver
pour references futures.
Bien suivre tous les avertissements et les instructions indiquks sur
l’ordinateur.
Wbrancher l’ordinateur de toute sortie murale avant le nettoyage.
Utiliser un chiffon humide; ne jamais utiliser un nettoyeur
liquide ou une bonbonne aerosol.
Ne jamais renverser un liquide d’aucune sorte sur l’ordinateur.
Ne pas placer l’ordinateur sur un chariot, un support, ou une table
instable.
Les events dans le meubles, a l’arriere et en dessous sont concus
pour Yakration; on ne doit jamais les bloquer. Ne pas placer
l’ordinateur pres d’une source de chaleur dire&e.
Le fonctionnement de l’ordinateur doit s’effectuer conformement
au type de source d’aiimentation indiqu&e sur l’etiquette. Dans
le cas d’un doute de la source disponible, on doit communiquer
avec le concessionaire ou la compagnie d’&ctriciM.
Lorsqu’on desire utiliser l’ordinateur en Allemagne, on doit
observer les normes s&uitaires qui suivent:
Afin d’assurer une protection adequate a l’ordinateur contre les
court-circuits et le survoltage, l’installation de l’&difice doit
comprendre un disjoncteur de 16 amp.
On doit brancher tout l’+ipement darts une sortie reli4e a la
masse. Lorsqu’il est impossible d’inserer la fiche dans la prise,
on doit retenir les services d’un electricien ou remplacer la prise.
Ne jamais utiliser une prise sur le m&ne circuit qu’un appareil a
photocopie ou un syst&me de contrble d’aeration avec
commutation marche-arr&.
V

10. S’assurer que le cordon d’alimentation de l’ordinateur n’est pas
effrs.
11. Dans le cas ou on utilise un cordon de rallonge avec l’ordinateur,
on doit s’assurer que la valeur totale d’amperes branches dans
le cordon n’excede en aucun temps les amperes du cordon de
rallonge. La quantit6 totale des appareils branches dam la prise
murale ne doit jamais exckkr 15 amperes.
12. Ne jamais ins&w un objet de quelque sorte que ce soit dans les
cavites de cet appareil.
13. Sauf tel que spkifie dans la notice d’utilisation, on ne doit jamais
tenter d’effectuer une reparation de I’ordinateur. On doit r&!rer
le service de cet appareil a un technicien qualifie.
14. Debrancher l’ordinateur de la prise murale et confier le service au
personnel de service qualifie selon les conditions qui suivent:
A. Lorsque le cordon d’alimentation ou la prise sont
endommagk
B. Lorsqu’un liquide s’est infib& dans l’ordinateur.
C. Lorsque I’ordinateur refuse de fonctionner normalement
meme en suivant les instructions. N’ajuster que les
commandes qui sont ~num&!es clans les instructions de
fonctionnement. Tout ajustement inad6quat de tout autre
contr6le peut provoquer un dommage et souvent nkcessiter
des rkparations &labor&s par un technicien qua&S afin de
remettre l’appareil en service.
D. Lorsqu’on a &hap@ l’ordinateur ou que l’on a endommage
le boitier.
E. Lorsque l’ordinateur demontre un changement note au niveau
de sa performance.
vi

Optional Equipment
.........................
2
Memory.. ...........................
2
Drives
..............................
3
CPU Card
............................
3
OverDrive Module
.......................
3
Math Coprocessor
.......................
3
Video Daughterboard
.....................
4
VGA UtiIities
.............................
4
How to Use This Manual
......................
5
Where to Get Help ..........................
6
Chapter 1
Using Your Computer
Turning On the Computer
.....................
1-2
Turning Off the Computer
..................
1-4
Using Disks and Disk Drives
....................
1-5
How Disks Store Data
.....................
1-6
Types of Diskette Drives
...................
1-7
Caring for Diskettes and Diskette Drives
.........
1-10
Write-protecting Diskettes
..................
1-12
Inserting and Removing Diskettes
..............
1-14
Using a Single Diskette Drive System
............
1-16
Formatting Diskettes
.....................
1-17
Making Backup Copies
....................
1-17
Using a Hard Disk Drive
...................
1-18
Special Keys on the Keyboard
...................
1-20
Stopping a Command or Program
.................
1-21
Resetting the Computer
.......................
1-22
Locking the Computer’s Cover
..................
1-23
vii

Using a Password
..........................
1-24
Changing a Password
...................
1-25
Deleting a Password
.....................
1-26
Using Your Computer as a Network Server
...........
1-27
Using a Password in Network Server Mode
........
1-28
Changing the Processor Speed
...................
1-29
Entering Keyboard Commands
...............
1-31
Using the ESPEED Program
.................
1-32
Changing the Speaker Volume
..................
1-34
Preparing the Hard Disk for Moving
...............
1-36
Using AUTOEXEC.BAT and Other Batch Files
.........
1-37
Chapter 2 Accessing Internal Components
Special Precautions
.........................
2-2
Removing the Cover
........................
2-3
Removing the Front Panel
.....................
2-5
Removing the Subassembly
....................
2-7
Replacing the Subassembly
....................
2-9
Replacing the Front Panel
.....................
2-11
Replacing the Cover
.........................
2-12
Chapter 3
Installing and Removing Options
Main System Board Map
......................
3-3
Jumper Settings
...........................
3-4
Setting the Jumpers
......................
3-5
Option Cards
.............................
3-6
Installing an Option Card
...................
3-8
Removing an Option Card
..................
3-10
Memory Modules (SIMMs)
.....................
3-11
Installing SIMMs
........................
3-14
Removing SIMMs
.......................
3-16
Replacing the CPU Card
......................
3-17
Removing the CPU Card
...................
3-18
Installing the CPU Card
...................
3-19
Viii

Installing an OverDrive Module
..................
3-22
Installing a Math Coprocessor
...................
3-24
Installing the Intel 487SX/25 Microprocessor
.......
3-26
Installing a Weitek 4167 Coprocessor
............
3-27
Replacing the Video Daughterboard
...............
3-29
Using the VGA Feature Connector
................
3-34
Chapter 4
Installing and Removing Drives
Choosing the Correct Drive Bay
..................
4-2
Installation/Removal Sequence
..................
4-3
Checking the IDE Hard Disk Drive Jumpers
...........
4-4
Where to Go Next
.......................
4-5
Installing a Drive in the External Bay
...............
4-6
Connecting the Cables
.....................
4-9
Removing a Drive From the External Bay
............
4-14
Installing a Hard Disk Drive in the Internal Bay .........
4-16
connecting the Cables
.....................
4-20
Removing a Hard Disk Drive From the Internal Bay
......
4-25
Post-installation Procedures
....................
4-27
Chapter 5 Running System Diagnostics
Starting the Program
........................
5-2
Deleting Tests.
.........................
5-3
Adding Tests
..........................
5-4
Running Tests
............................
5-5
Resuming From an Error
.................
5-6
System Diagnostic Tests
......................
5-7
Error Messages
............................
5-8
ix

Chapter 6
Formatting a Hard Disk
Starting the Program
........................
6-2
Formatting a New Disk
................... 6-3
Reformatting a Used Disk
..................
6-3
Selecting an Option
......................
6-4
Selecting a Drive
........................ 6-4
Option 1, Format
..........................
6-4
Modifying the Defective Track Table
............
6-7
Formatting the Disk
..................... 6-8
Option 2, Destructive Surface Analysis
..............
6-9
Option 3, Nondestructive Surface Analysis
........... 6-11
Exiting the Program
.........................
6-12
Chapter 7 Troubleshooting
Identifying Your System
......................
7-1
Error Messages
...........................
7-2
The Computer Won’t Start
.....................
7-5
The Computer Does Not Respond
................
7-6
Restoring the Power Supply
.................
7-8
Password Problems
.........................
7-9
Accessing Your System
.................... 7-10
Keyboard Problems
.........................
7-11
Monitor Problems
..........................
7-12
Diskette Problems
..........................
7-13
Diskette Drive Problems
......................
7-15
Hard Disk Problems
........................
7-16
Installing the Drive
...................... 7-17
Preparing the Drive
......................
7-18
Accessing Data on the Drive
.................
7-18
Software Problems
.........................
7-19
Printer Problems
..........................
7-20
Option Card Problems
.......................
7-22
Mouse Problems
...........................
7-23
Memory Module Problems
....................
7-23
Math Coprocessor Problems
....................
7-24
x

Appendix A Specifications
CPU and Memory
....................... A-1
Controllers
...........................
A-4
Interfaces
............................
A-4
Mass Storage
..........................
A-5
Keyboard
............................
A-5
Power Supply
..........................
A-4
Environmental Requirements .................
A-7
Physical Characteristics
....................
A-7
Power Source Requirements
.................
A-8
System Memory Map
.....................
A-9
Extended VGA modes
.....................
A-10
Wingine Modes
.........................
A-11
Index

Introduction
Your new Epson
®
Progression™ computer is a very fast,
high-performance system offering flexibility and expandability
in a compact design. It provides the following features:
4MB of internal memory, expandable to 128MB
System and video BIOS shadow RAM
8KB of internal cache
VirtualCache™ -the Epson proprietary memory
architecture which allows the system to use all its system
memory as a virtual cache pool
Integrated VGA (video graphics array) controller with
Wingine™ video technology developed by Chips and
Technologies
®
for Microsoft
®
Windows™ users
Built-in serial and parallel ports
Built-in IBM
®
PS/2™ compatible keyboard and mouse ports
Six 16-bit option slots
Support for up to five mass storage drives: two internal and
three externally-accessible
Upgradable CPU (central processing unit) card with sockets
for a math coprocessor and an Intel
®
OverDrive™ module
Upgradable video interface daughterboard
Password security
Lockable case.
Introduction 1

Your computer’s video and memory features work together to
make it extremely fast. The advanced system architecture
allows the CPU to communicate directly with the Wingine
video controller, providing direct throughput from the system
memory to the display. Combined with the speed and graphics
capabilities of the Wingine VGA controller, this technology
produces screen refresh rates that are ten tunes faster than
standard super VGA systems and up to five tunes faster than
systems that employ “local bus” technology.
Additionally, your computer can use all of its memory as a
virtual cache pool. Unlike most systems that provide only a
64KB or 128KB cache buffer-which typically fills up with the
first or second memory access command-your computer uses
all the RAM as a “virtual” cache buffer. You’ll notice the
improved performance especially when running
memory-consuming graphics programs such as Windows
applications or draw programs.
Using the built-in interfaces, you can connect your peripheral
devices directly to the computer so you don’t have to install
option cards. You can use the option slots to enhance your
system with extra functions such as a modem card, network
card, or additional interface ports.
Optional Equipment
You can easily upgrade your computer by installing additional
memory and a wide variety of options, as described below.
Memory
By adding 1MB, 4MB, 16MB, or 64MB SIMMs (single inline
memory modules) to the main system board, you can expand
the computer’s memory up to 128MB.
2 Introduction

Your system can support up to five mass storage devices, such
as hard disk drives, diskette drives, a tape drive, or a CD-ROM
drive. As your storage needs expand, you can install these
drives to provide the necessary space for all your data.
Because the CPU card is replaceable, you can easily upgrade
your system without having to purchase a new computer. The
CPU card is available in three models: 486SX/25, 486DX/33,
and 486DX2/66. In addition to the system speed and
performance enhancements that come with a faster CPU, the
Wingine VGA controller speeds up your video performance to
match the capability of your CPU card.
OverDrive Module
You can also enhance your system-without replacing the CPU
card-by installing an Intel OverDrive module on the CPU
card. This doubles the internal clock speed of the
microprocessor so your system runs much faster.
Math Coprocessor
You may want to install a math coprocessor to enhance the
speed and performance of mathematical calculations in certain
application programs. Roth the 486DX/33 and the 486DX2/66
cards have a math coprocessor built into the CPU and also have
a socket for an optional Weitek
®
math coprocessor chip. On the
486SX/25 card you can install an Intel 487SX/25 micro-
processor chip, which has a built-in math coprocessor.
Introduction 3

Video Daughterboard
While the Wingine super VGA controller is soldered on the
computer’s main system board, the video interface is supplied
on a small, upgradable daughterboard which you can replace
with an enhanced daughterboard. The standard board provides
resolutions up to 1024 x 768 and the enhanced board supports
resolutions up to 1280 x 1024, as well as “true color.” The 24-bit,
true color technology allows your compatible monitor to
display in millions of colors, instead of just 16 or 256.
Check with your authorized Epson dealer for information on
optional equipment. For installation instructions, see
Chapters 2,3, and 4 of this manual.
VGA Utilities
Your computer comes with special MS-DOS VGA device
drivers and utilities for use with the integrated VGA interface.
With these utilities, you can take advantage of extended VGA
features such as high resolutions and 132-column text mode
when you run popular application programs. The Wingine
controller works with the display drivers to provide sharp,
clear resolutions of up to 1280 x 1024 for the Windows
environment. See the VGA Utilities Guide for installation
instructions.
4 Introduction

This manual contains the information you need to get the best
results from your computer. You don’t have to read everything
in this book; check the following summary.
Chapter 1 covers general operating procedures, such as turning
the computer on and off, using disks and disk drives, entering a
password, and changing the processor speed.
Chapter 2 provides instructions for removing and replacing the
computer’s cover, front panel, and subassembly so you can
access components inside the computer.
Chapter 3 describes how to change jumper settings and install
optional equipment such as option cards, memory modules, a
CPU card, an OverDrive module, a math coprocessor, and a
video daughter-board.
Chapter 4 explains how to install and remove disk drives.
Chapter 5 provides instructions for running system diagnostics.
Chapter 6 gives the procedure for formatting a hard disk.
Chapter 7 contains troubleshooting tips.
Appendix A lists the specifications of your computer.
At the end of this manual, you’ll find a glossary and an index.
Note
Please see the Setup Guide for instructions on setting up your
system and running the SETUP program.

Where to Get Help
If you purchased your computer in the United States, Epson
America provides local customer support and service through a
nationwide network of authorized Epson dealers and Service
Centers. Epson also provides the following support services
through the Epson Customer Support Center at [phone]:
a
a
a
a
a
a
a
Technical assistance with the installation, configuration,
and operation of Epson products
Assistance in locating your nearest Authorized Epson
Reseller or Service Center
Sales of ribbons, supplies, parts, documentation, and
accessories for your Epson product
Customer Relations
Epson technical information library fax service-also
available directly by calling the toll number [phone]
Product literature with technical specifications on our
current and new products
User group information.
If you purchased your computer outside the United States,
please contact your dealer or the marketing location nearest
you for customer support and service. International marketing
locations are listed on the inside back cover.
If you need help with any software application programs you
are using, see the manuals that came with the programs for
information about the technical support offered by the
manufacturer.
6 introduction

Chapter 1
Using Your Computer
This chapter gives you a brief overview of some basic computer
operations that you’ll use on a daily basis, such as how to turn
your system on and off, use diskettes and disk drives, and reset
the computer.
If you are familiar with these aspects of operating a computer,
you may want to skip the first few sections of this chapter.
However, be sure to read the later sections which describe
system operations specific to your computer, such as using a
password, changing the processor speed, and preparing the
hard disk for moving.
Using Your Computer
1-1