Epson LW-PX400 User manual

See other side for how to use printer.
Software Label Editor Professional Label Editor Lite Epson apps*1
OS Windows macOS iOS, Android
Hard drive space About 300 MB About 40 MB -
Display 1,024 × 768 (XGA) or higher resolution -
Interface • USB 1.1 Full-speed
• Bluetooth*2
USB 1.1 Full-speed Bluetooth
*1: Epson apps for mobile devices such as Epson iLabel.
*2: Bluetooth communication is available with an Windows 8 or later computer.
Installation Manual
Read this document carefully to use this product safely and correctly.
If your product is faulty, please read the included warranty card and contact
the store you purchased it from. If you require further assistance, contact
the K-Sun customer support center.
Please also visit us at http://labelworks.epson.com for help and support. You
can download the latest version of this Installation Manual from the website.
Before using the printer, check that you have all the items below.
Contact your place of purchase if anything is missing or damaged.
Prepare the software necessary to create labels on your computer or mobile device, and to print them from the
printer.
The following pieces of software are necessary to use the printer from your computer.
• Printer driver
• Label editing software
• User's Guide of the label editing software (as needed)
Windows
Install the software from the Label Editor Professional
CD-ROM that was supplied with the product. The
software can also be downloaded from the following
website.
Search the software by its name "Label Editor
Professional".
Uhttp://labelworks.epson.com
macOS
• Printer driver/User's Guide of the label editing software
Download them from the K-Sun website.
Search the software by its name "Label Editor Lite".
Uhttp://labelworks.epson.com
• Label editing software
Available on the App Store.
Search the software by its name "Label Editor Lite",
then install it.
Install any one of the following applications.
• Epson iLabel
• Epson Datacom
You can access the Fluke Networks LinkWare™ Live cloud software service from Epson Datacom and print the
information of the acquired project data.
Front Rear
LW-PX400 (state with rubber guard attached)
Tape cartridge
USB cable
AC adapter (AST1116Z2-1)
Documents
Label Editor Professional CD-ROM
Checking Package Contents How to Obtain the Printer Driver and Software
Names and Functions of Parts
Cleaning
1. Rubber guard Protects the printer.
2. button Turns the printer power ON/OFF.
3. lamp Indicates the printer's error status.
4. lamp Indicates the printer battery's remaining
charge (approximate).
5. lamp Indicates the printer's status.
6. Printer cover tab Pull this tab to open the printer cover.
7. Tape outlet Printed labels come out here.
8. Printer cover Can be opened to insert a tape
cartridge, or for print head cleaning.
9. Bluetooth button
Press this button and the button
at the same time to enable/disable
Bluetooth.
10. Power jack Connects the included AC adapter.
11. USB port Connects the included USB cable.
12. Battery cover Opened when inserting or replacing
batteries.
13. Security hole
Lets you secure the printer to a desk or
post with a commercial security cable
lock or similar device.
For your safety, read the attached documents carefully to use this product
correctly. After you have read all instructions, keep this manual handy for future
reference and to make your concerns clear.
Items below indicate safety precautions to protect users, their surroundings and
their property from possible injury or damage.
Precautionary notations are categorized as follows according to personal injury
and damage to the equipment if the instructions are ignored or the equipment is
misused.
DANGER
This symbol indicates information that, if ignored, could possibly result in serious or fatal
personal injury. Take extra caution in performing procedures with DANGER headings.
WARNING
This symbol indicates information that, if ignored, could possibly result in serious personal
injury or even death due to incorrect handling.
CAUTION
This symbol indicates information that, if ignored, could possibly result in personal injury,
physical damage, or damage to equipment due to incorrect handling.
The following describes the meaning of each symbol used in the precautions.
This indicates an
important reminder.
This indicates a
prohibited item.
This indicates a
mandatory procedure.
DANGER
When handling batteries
If liquid leaking from an alkaline battery gets into your eyes, do not rub
your eyes but immediately wash them well with clean water and contact a
doctor. Otherwise, it may cause blindness.
WARNING
When using the AC adapter and power cable
The cords included with this product contain chemicals, including
lead, known to the State of California to cause birth defects or other
reproductive harm. Wash hands after handling. (This notice is provided in
accordance with Proposition 65 in Cal. Health & Safety Code §25249.5 and
following.)
Do not use any AC adapter or power cable other than the dedicated AC
adapter and power cable. Do not use the AC adapter with other than the
specied voltage also. Otherwise, damage, overheating, re or electric
shock may occur.
Take the following precautions when handling the AC adapter and power
cable.
• Make sure to avoid using multi-socket adapters.
• Make sure the plug is not dusty before inserting it into an outlet.
• Insert the plug rmly into the outlet.
• Do not hold the AC adapter or the plug with wet hands.
• Do not pull the power cable when disconnecting the plug. Be sure to
hold the plug when disconnecting it.
• Do not make any modication to the AC adapter or power cable.
• Do not apply strong shocks to or put a heavy object on the AC adapter or
power cable.
• Do not bend or twist the AC adapter or power cable forcibly.
• Do not place the AC adapter or power cable near a heater.
Do not use any damaged AC adapter or power cable. Otherwise, damage,
overheating or smoking may occur, which may result in re or electric shock.
Do not touch the plug during thunderstorms.
When handling batteries
Keep batteries out of reach of children. They are extremely dangerous if
swallowed.
When using this product
Do not apply any strong force or shocks to the product such as standing
on, dropping or hitting it. Otherwise, the product may be broken, which
may result in re or electric shock. If it is damaged, turn o the power
immediately, unplug the AC adapter and remove the batteries, and then
contact the K-Sun customer support center. Continuous use may result in
re or electric shock.
Take care not to spill any beverage such as tea, coee or juice onto the
product, or to spray aerosol insecticide. It may cause malfunction, re, or
electric shock. If any liquid has been spilled on the product, turn o the
power, unplug the AC adapter and remove the batteries immediately, and
then contact the K-Sun customer support center. Continuous use may
result in re or electric shock.
Do not touch the printhead because it becomes very hot. Otherwise, there
is a risk of burns.
Do not open any covers other than the printer cover and the battery cover.
Doing so may result in re or electric shock. Always use the product as
instructed in this manual. Otherwise, damage or injury may occur.
Never modify or disassemble this product. Doing so may cause re or
electric shock. Do not carry out any operations not described in this
manual, or the product may break or cause injury.
If any of the following abnormalities is observed, turn o the power
immediately, unplug the AC adapter and remove the batteries, and then
contact the K-Sun customer support center.
• If smoke, strange odours or unexpected noises come from the product
• If liquid or foreign objects get inside the product
• If the product has been dropped or damaged
Do not touch the tape eject slot, during printing or when the auto cutter is
in operation. Otherwise there is a risk of injury.
May exert electromagnetic interference on, and cause malfunction of,
cardiac pacemakers. Before using this product, check that there is no one
in the vicinity using a cardiac pacemaker.
May exert electromagnetic interference on, and cause malfunction of,
sensitive medical equipment. Before using this product, check that there is
no sensitive medical equipment in the vicinity.
Use of this product on aircraft may be restricted in some countries. Before
using this product, check that use of this product is not restricted on the
aircraft.
When handling the auto cutter
Do not touch the tape outlet slot (where the labels come out) during
printing or when the auto cutter is in operation. Otherwise, there is a risk
of injury.
Others
Do not use or store the product, batteries, AC adapter, power cable, or
tape cartridges in the following places.
• In direct sunlight.
• Where it may become extremely hot such as in a vehicle with the
windows closed.
• Where it may become extremely hot such as near a heater or the
temperature becomes very unstable such as near the exhaust duct of an
air conditioner.
• Where the product may get wet due to a shower or rain such as in a
bathroom or outdoors.
• In a dusty place or where the product may be exposed to smoke or steam
such as near the kitchen or a humidier.
• On an unstable place such as on a shaky table or on an inclined place.
• Where it might be subjected to vibration or shock.
• Near high-voltage power lines or something that generates a magnetic
eld.
Keep the plastic bags used to contain the product or this manual out of
reach of children. Children may suocate if they swallow them or put their
heads into the bags.
CAUTION
When handling batteries
If liquid leaks from a battery, wipe it o with a cloth and replace it with a
new one. If the liquid comes in contact with your skin, wash it away with
water immediately.
If the batteries are used incorrectly, they may cause leakage, overheating,
explosion, erosion, or damage to the product, which may result in re or
injury.
• Do not use new ones and old batteries together, or mix dierent types of
batteries.
• Use AA alkaline batteries.
• Use batteries in the correct directions.
• Take the batteries out immediately when they have no power remaining.
• Take the batteries out if you do not use the product for a long time.
• Do not heat batteries or throw them in re or water.
• Do not pinch the batteries with metal tweezers or use any pointed sharp
metal object such as the tip of a mechanical pen or ball-point pen when
taking the batteries out.
When disposing of used batteries, make sure to follow the regulations.
When using the AC adapter and power cable
Do not unplug the AC adapter while the product is in operation, otherwise
printing may not be successful.
Do not use the AC adapter in a small, conned space, or cover it with a
cloth. Otherwise, the AC adapter may overheat and deteriorate.
When using this product
Do not stand or put anything heavy on the product or place it on an
unstable place such as on a shaky table or on an incline. Otherwise, the
product may fall and cause injury.
Safety Instructions
Printer
Dimensions Approx. 60 (W) x 137.4 (D) x 151 (H) (mm)
(including rubber guard)
Weight Approx. 590 g
(excluding batteries and tape cartridge but
including rubber guard)
Supported tape
width 4 mm, 6 mm, 9 mm, 12 mm, 18 mm, 24 mm
Interface USB 1.1 Full-speed, Bluetooth
Temperature
Operating 5 to 35 degrees C
Storage -10 to 55 degrees C
Bluetooth Communication
Method Bluetooth® 2.1
Output Bluetooth® Power Class 2
Max. distance About 10 m*
Frequency band 2.4 GHz band (2.4000 to 2.4835 GHz)
Prole SPP
*The communication distance may vary depending on the operating environment.
Specications
CAUTION
Always turn the printer OFF before cleaning.
Always use dedicated tape cartridge having the symbol.
Always perform the tape feed operation after inserting a tape
cartridge.
Printer
Wipe the printer with a soft, dry cloth.
Never use solvents or chemicals such as benzine, paint thinner or
alcohol. Never use a chemical cloth.
Print head
If streaks or smears appear on printouts, use a cotton swab or
similar materials to wipe dirt o the print head.
1. Pull the tab to open the printer cover.
2. Clean the print head.
3. Close the printer cover.
Replacing the tape cartridge
1. Pull the tab to open the printer cover.
2. Hold the tape cartridge by the tabs, and lift it straight up.
Tabs
3. Place a new tape cartridge in the printer.
4. Close the printer cover.
To ensure safety, unplug this product before leaving it unused.
Before cleaning, make sure to unplug the AC adapter from the outlet, and
remove the batteries.
Do not use a moistened cloth or solvents such as alcohol, thinner or
benzine.
Do not block or insert objects into the included AC adapter socket or the
tape eject slot.
To comply with RF exposure compliance requirements, a distance of at
least 22 cm must be maintained at all times between the antenna of this
product and people in the vicinity.
Others
Be careful of continuous use of which may cause eye fatigue.
When handling tape cartridges
• Make sure to use a dedicated PX Tape.
• Some types of tape cannot be cut by the cutter. For the details, refer to the
tape’s manual.
• Do not drop it or disassemble it. Doing so may cause damage.
• Do not pull out the tape forcibly by hand. But make sure to feed the tape.
Otherwise, the tape cartridge may be broken and unusable.
• Avoid using a tape cartridge without remaining tape. Doing so may cause
overheating of the printhead, which may result in damage or malfunction.
MEMO
Tape cartridges contain ink ribbons in them. When disposing of tape cartridges,
make sure to follow the local regulations for disposal.
Frequency Precautions
The frequency band for this product is 2.4 GHz. This frequency range is the
same frequency bandwidth as industrial, scientic, and medical devices such
as microwave ovens and mobile unit identication (RF-ID) systems (licensed
premises radio stations and unlicensed specied low-power radio stations)
used in factory production lines. Before using this product, check that there
are no radio stations for mobile unit identication or specied low-power
radio station premises nearby. In the event that this product should interfere
electromagnetically with the premises of a radio station used for mobile unit
recognition, cease use immediately and stop generating the electromagnetic
eld. Contact the K-Sun customer support center if this product interferes
electromagnetically with a special low-power radio station used for mobile unit
identication or causes similar problems.
International Travel Precautions
Wireless devices are designed to conform to the channel and frequency limits
of the country they are intended to be used in. This product is based on the
specications of the country of sale. If this product is used outside the country of
sale, check with the K-Sun customer support center for more information.
Other cautions
• Take care not to cut your ngers when cutting the label with scissors.
• Do not attach a label on human bodies, living things, public facilities ore other
people’s belongings.
• Be sure to turn the power o after use.
Software System Requirements
Power Supply
AC adapter Type AST1116Z2-1
Manufacturer Seiko Epson Corp.
Input AC100-240V, 0.4A, 50-60Hz
(dedicated adapter, power
cable only)
Output DC11V, 1.64A
Total output
power
18.04 W
Battery AA alkaline battery x 6
10
12
9
13
11
Bluetooth® and the Bluetooth logo are the trademarks of Bluetooth SIG, Inc.
IOS is a trademark or registered trademark of Cisco in the U.S. and other
countries and is used under license.
Android and Google Play are trademarks of Google, Inc..
International ENERGY STAR® Compliance Statement
The purpose of the International ENERGY STAR® Program is to promote the
development and popularization of energy-ecient oce equipment.
As an ENERGY STAR® Partner; Seiko Epson Corporation has
determined that this product meets the ENERGY STAR®
guidelines for energy eciency.
34
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6
7
8
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Where to download the software
Mobile Device
Computer
For the latest information about the
application software and the compatible
operating systems, visit the K-Sun
website.
Uhttp://labelworks.epson.com
1
LABELWORKS PX
LW-PX400

Enabling and Disabling the Bluetooth Function
1. Install the Epson software such as "Epson iLabel"
1. Prepare necessary software and manuals
2 Install "Label Editor Professional" and printer driver
Using the Printer
3. Place a tape cartridge in the printer as shown.
Pass the end of the tape
through the gap.
4. Close the printer cover.
CAUTION
Always use dedicated tape cartridge having
the symbol. Always perform the tape feed
operation after inserting a tape cartridge.
1. Remove any slack in the tape inside the
tape cartridge.
Use a pen or
a pencil.
2. Pull the tab to open the printer cover.
Using the AC adapter
CAUTION
Always use the included AC adapter.
1. Connect the included AC adapter
(AST1116Z2-1) to the printer, and plug
the power plug into a power outlet.
Peel o the backing paper of the printed label to stick it onto an object.
1. Peel o the backing paper.
Backing paper
Printer Setup
Printer power does not turn ON.
• Check that the power cable is connected properly, or that
batteries have been properly inserted. If the power still does not
turn ON, contact your place of purchase or the K-Sun Customer
Support Center.
• If a message is displayed on your computer or mobile device
screen, check the message information.
Unable to perform Bluetooth connection (pairing) with the
printer
• Check to see if the printer's lamp is fading in and out. If not,
enable Bluetooth on the printer and then try performing the
operation. See "Enabling and Disabling the Bluetooth Function".
• Check that the printer communicating with another device.
If the printer is already communicating with one device, it is
unable to communicate with another device.
• If a message is displayed on your device screen, check the
message information.
Connection was interrupted during connection (pairing) with the
printer.
• Check to see if the printer's lamp is fading in and out. If not,
enable Bluetooth on the printer and then try performing the
operation. See "Enabling and Disabling the Bluetooth Function".
• If the printer is connected to a computer with a USB cable
while the printer is communicating with a mobile device, the
communication with the mobile device is terminated. Terminate
the printer's connection to the computer, then redo the pairing
setting.
• If a message is displayed on your computer or mobile device
screen, check the message information.
Troubleshooting
Connecting a Mobile Device
Creating a label
Connecting a Computer
1. Prepare the power supply.
2. Inserting the tape cartridge in the printer
This section describes all the procedures from printer setup to printing and attaching a label.
2. Bluetooth connection setup (pairing)
CAUTION
Place your mobile device no more than one meter away from the printer
when making the settings.
1. Press the button to turn the printer power ON
.
If the Bluetooth function of the printer is disabled, enable it.
See "Enabling and Disabling the Bluetooth Function".
2. On your mobile device, turn on the Bluetooth feature and pair the
printer.
When pairing is complete, start he Epson software on the mobile device to
create labels.
CAUTION
Do not connect the printer and computer before installing the software. Connect the
printer as directed in the installation screen.
When connecting the printer using Bluetooth
1. Press the button to turn the printer power OFF.
2. Turn o Bluetooth on your device.
3. When using the AC adapter, unplug the power cable from the outlet and disconnect the AC
adapter plug from the printer.
Using batteries
CAUTION
Always use AA-size alkaline dry cell batteries.
1. Remove the rubber guard.
2. Open the battery cover at the bottom of
the printer.
3. Insert batteries.
Batteries: AA alkaline battery x 6
4. Close the battery cover.
5. Attach the rubber guard.
You can use the printer by one of the two methods below.
Meanings of lamps
The lamps indicate printer statuses.
Lamp's condition
Printer status
*: Depends on printer operation status
--: Unlit
-- *Fading in and out Bluetooth enabled.
Or connected to an Android device or Windows computer.
* * Lit Bluetooth connection completed. (when connecting to an iOS device)
-- *Flashing quickly Performing operation such as printing or label cutting.
-- *
Flashing
(once every 5 seconds) Bluetooth disabled.
-- -- -- Power OFF.
*Lit *Low batteries and need to be replaced. Have replacement batteries ready.
*Flashing quickly *Replace batteries.
Flashing quickly * * Printer error. Check the message displayed on the connected computer or the
mobile device.
When connecting the printer using a USB cable
1. Press the button to turn the printer power OFF.
2. Disconnect the USB cable.
3. When using the AC adapter, unplug the power cable from the outlet and disconnect the AC
adapter plug from the printer.
When Finished Using Printer
Printer does not print when print operation is directed.
• If a message is displayed on your computer or mobile device
screen, check the message information.
• Check that connection cables are connected properly, that the
tape cartridge is mounted properly, and that the cover is closed
properly.
• Have you selected the printer to be used? Printing will not be
done properly if another printer is selected.
• Did you restart the computer after installing the printer driver?
The printer driver may not be installed correctly if the computer
was not restarted. Reinstall the printer driver.
Text is not printed properly.
Check that the tape cartridge is properly mounted.
Lines appear on printed labels.
The print head is dirty. Clean the print head. See "Cleaning" on the
front side.
Canceling a print job
Check the printer's power in ON, then press button on the front
of the printer briey once.
Labels are not cut automatically
Is the cutter blade worn? Prolonged use of the cutter can wear
down and dull the blade. Contact the K-Sun Customer Support
Center.
Problems not indicated by lamps
See "How to Obtain the Printer Driver and Software" on the front side.
USB
Follow the on-screen instructions to install Label Editor Professional.
When the printer driver installation screen appears, select "LW-PX400".
Select the connection method on the screen shown below.
Connect the printer and the computer with a USB
cable following the instructions.
The printer driver for USB connection is
installed.
* The software name for macOS is "Label Editor Lite".
The printer driver for Bluetooth connection is
installed.
1. Turn on the printer.
Auto power O
The printer turns o automatically if it is not used within these time periods:
• 8 hours on AC power
• 20 minutes on battery power
The shortest label you can create with this printer is approximately 22 mm
long.
When creating a label shorter than 22 mm long, cut the margins with scissors.
MEMO
For Bluetooth pairing instructions, consult the documentation for your
mobile device.
MEMO
• The procedure given here is for Windows computers. For instructions for macOS
computers, see the Label Editor Lite User's Guide. USB connection is supported for
macOS computers.
• For information on how to turn on the Bluetooth feature of the computer, consult the
documentation for the computer.
2. Attach the label and rub it rmly.
See "How to Obtain the Printer Driver and Software" on the front side.
Bluetooth
1. Creating and printing a label
Using mobile device
Use the Epson application to create and print labels.
See the K-Sun website for more information.
Uhttp://labelworks.epson.com
Using computer
Create labels with the label editing software "Label Editor Professional"* and
print.
See the following manual for the procedure:
Label Editor Professional User's Guide*.
2. Attaching a label
2. Turn on the Bluetooth feature of
your computer.
3. Select the checkbox as shown below.
4. Select the printer as shown below.
At the time of purchase, the Bluetooth function is set to be enabled when
you turn on the power of the printer. This can be switched between
enable and disable by button operation.
You can check the state of the Bluetooth function with the lamp.
See "Meanings of lamps".
1. If the power of the printer is on,
press the
button to turn o the
power.
2. Press the
button and Bluetooth
button at the same time to turn on
the power of the printer.
You can switch alternately between enable
and disable by repeating the operations of
steps 1 and 2.
If the Bluetooth function of the printer is
disabled, enable it.
See "Enabling and Disabling the Bluetooth
Function".