Epson TM-H6000 User manual

TM-H6000/H6000P
Users Manual / Bedienungsanleitung
Manuel d'utilisation / Manual del usuario
Manual do usuário / Manuale dellutente
401033603

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TM-H6000 Users Manual 1
English
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in
any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior
written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the
information contained herein. While every precaution has been taken in the preparation of this book, Seiko
Epson Corporation assumes no responsibility for errors or omissions. Neither is any liability assumed for
damages resulting from the use of the information contained herein.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties
for damages, losses, costs, or e penses incurred by purchaser or third parties as a result of: accident, misuse, or
abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (e cluding the
U.S.) failure to strictly comply with Seiko Epson Corporations operating and maintenance instructions.
Seiko Epson Corporation shall not be liable against any damages or problems arising from the use of any options
or any consumable products other than those designated as Original Epson Products or Epson Approved
Products by Seiko Epson Corporation.
EPSON and ESC/POS are registered trademarks of Seiko Epson Corporation.
NOTICE: The contents of this manual are subject to change without notice.
Copyright © 1999 by Seiko Epson Corporation, Nagano, Japan.
EMC and Safety Standards Applied
Product Name: TM-H6000/TM-H6000P
Model Name: M147A
The following standards are applied only to the
printers that are so labeled. (EMC is tested using the
EPSON PS-170 power supply.)
Europe: CE marking
Safety: EN 60950
North America: EMI: FCC/ICES-003 Class A
Safety: UL 1950/CSA C22.2 No. 950
Japan: EMC: VCCI Class A
JEIDA-52
Oceania: EMC: AS/NZS 3548 Class B
WAR I G
The connection of a non-shielded printer interface
cable to this printer will invalidate the EMC standards
of this device.
You are cautioned that changes or modifications not
e pressly approved by SEIKO EPSON Corporation
could void your authority to operate the equipment.
CE Marking
The printer conforms to the following Directives and
Norms:
Directive 89/336/EEC EN 55022 Class B
EN 50082-1
IEC 801-2
IEC 801-3
IEC 801-4
Directive 90/384/EECEN45501
FCC Compliance Statement
For American sers
This equipment has been tested and found to comply
with the limits for a Class A digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful
interference when the equipment is operated in a
commercial environment.
This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in
accordance with the instruction manual, may cause
harmful interference to radio communications.
Operation of this equipment in a residential area is
likely to cause harmful interference, in which case the
user will be required to correct the interference at his
own e pense.
FOR CANADIAN SERS
This Class A digital apparatus complies with
Canadian ICES-003.
.

2 TM-H6000 Users Manual
English
Safety Precautions
This section presents important information intended to ensure safe and
effective use of this product. Please read this section carefully and store
it in an accessible location.
WARNING:
Shut down your equipment immediately if it produces smoke, a strange
odor, or unusual noise. Continued use may lead to fire or electric shock.
Immediately unplug the equipment and contact your dealer or a SEIKO
EPSO service center for advice.
ever attempt to repair this product yourself. Improper repair work can
be dangerous.
ever disassemble or modify this product. Tampering with this product
may result in injury, fire, or electric shock.
Be sure to use the specified power source. Connection to an improper
power source may cause fire or shock.
ever insert or disconnect the power plug with wet hands. Doing so
may result in severe shock.
Do not allow foreign matter to fall into the equipment. Penetration of
foreign objects may lead to fire or shock.
If water or other liquid spills into this equipment, unplug the power cord
immediately, and then contact your dealer or a SEIKO EPSO service
center for advice. Continued usage may lead to fire or shock.
Do not place multiple loads on the power outlet (wall outlet).
Overloading the outlet may lead to fire.
Always supply power directly from a standard domestic power outlet.
Handle the power cord with care. Improper handling may lead to fire or
shock.
Do not modify or attempt to repair the cord.
Do not place any object on top of the cord.
Avoid excessive bending, twisting, and pulling.
Do not place cord near heating equipment.
Check that the plug is clean before plugging it in.
Be sure to push the prongs all the way in.
If the cord becomes damaged, obtain a replacement from your dealer
or a SEIKO EPSO service center.

TM-H6000 Users Manual 3
English
CA TION:
Do not connect cables in ways other than those mentioned in this
manual. Different connections may cause equipment damage and
burning.
Be sure to set this equipment on a firm, stable, horizontal surface.
Product may break or cause injury if it falls.
Do not use in locations subject to high humidity or dust levels. Excessive
humidity and dust may cause equipment damage, fire, or shock.
Do not place heavy objects on top of this product. ever stand or lean
on this product. Equipment may fall or collapse, causing breakage and
possible injury.
To ensure safety, please unplug this product prior to leaving it unused for
an extended period.
Do not touch the thermal head or paper feed motor. Wait for the head
and the motor to be cool. The head and the motor can be very hot
after printing for a long time. Touching them may cause burns.

4 TM-H6000 Users Manual
English
Labels
WARNING:
Do not connect a telephone line to the drawer kick-out connector or
the display module connector; otherwise the printer and the telephone
line may be damaged.
CA TION:
Thermal head and paper feed motor for the thermal section are hot.
Connectors
drawer kick-out
DM power
interface

TM-H6000 Users Manual 5
English
Installing the Paper Roll
Note:
Do not use paper rolls that have the paper glued or taped to the core
because they might cause a paper jam.
To prevent paper jams make sure that nothing obstructs paper coming
out of the paper exit and do not pull the paper out of the printer.

6 TM-H6000 Users Manual
English
Installing the Ribbon
EPSON recommends the use of genuine EPSON ribbon cassettes.
1. Turn on the printer. Turn the knob on the ribbon cartridge.
Open the front cover of the printer, and insert the new ribbon.
.
2. Turn the knob two or three times and check the ribbon
position.

TM-H6000 Users Manual 7
English
Inserting Slip Paper
Troubleshooting
Error light on or blinking.
Make sure that the printer cover is properly closed.
Turn off the printer and check for a paper jam.
The auto cutter is jammed or the paper roll cover will not open.
1. Turn off the printer and open the unit cover.
2. Then turn the knob until you see a pin in the opening.
➀
➀➀
➀
➁
➁➁
➁
knob
pin

8 TM-H6000 Users Manual
English
Cleaning the Print Head
CA TION:
After printing, the print head can be very hot. Be careful not to touch it.
Also let it cool before you clean it. Do not damage the print head by
touching it with your fingers or any hard object.
Open the paper roll cover, and clean the thermal element (the green
part) of the print head with a cotton swab moistened with an
alcohol solvent (ethanol, methanol, or IPA).
Clean the thermal head periodically (generally every three months)
to maintain receipt print quality.
.
MICR and Endorsement Printing
(Factory installed options)
Reading MICR Characters On Personal Checks
CA TION:
Do not insert checks with staples in them. This may cause paper jams,
MICR reading errors, and damage to the MICR head.
Be sure the checks are flat, without curls, folds, or wrinkles.

TM-H6000 Users Manual 9
English
1. Wait until the SL P light blinks. Then insert the check face up
with the right side of the check against the right side of the
paper guide as far as it will go. Be sure that the MICR
characters are on the right.
2. The printer will detect the check and start drawing it in. When
the printer starts drawing it in, let go of the check immediately.
When the printer ejects the check and the SL P light starts
blinking again; remove the check by pulling it straight up; do
not pull it at an angle.
Cleaning the MICR Mechanism
Appro imately every 12 months clean the MICR head with a
moistened cleaning sheet.
Use the following or an equivalent commercially available cleaning
sheet:
PRESAT brand (KIC) CHECK READER CLEANING CARD.
Note:
Be sure not to use an adhesive cleaning sheet.
Follow the steps below:
1. Load a paper roll in the printer; turn off the power; then open
the paper roll cover and turn the power back on while holding
down the RELEASE button.
M CR
characters
on this side
face up

10 TM-H6000 Users Manual
English
2. Press the RELEASE button seven times; then close the paper roll
cover. The printer prints the following message on receipt
paper and the SL P light flashes.
3. Insert the cleaning sheet like a standard check.
CA TION:
Be sure that the sheet is inserted with the correct side up and that it is
inserted in the correct direction.
Use a cleaning sheet only one time; then discard it.
4. When the sheet is ejected, press the RELEASE button, and
remove the sheet from the printer.
Notes on using the MICR reader
Do not install the printer near any magnetic fields. Be especially
careful where you install your display device and be sure to check
the recognition rate of the MICR reader with the display device in
place.
Make sure that the printer is not subjected to any impact or
vibration when it is performing a MICR reading.
Endorsement Printing
If your printer has the optional endorsement printing mechanism,
install the endorsement ribbon following the steps below:
Note:
Be sure to turn on the power before installing a ribbon cassette.

TM-H6000 Users Manual 11
English
1. Turn the ribbon cassette knob. Then open the unit cover. Inside
the printer, push the levers backward to open the unit.
2. Insert the ribbon into the printer in the position shown and turn
the knob again to seat the ribbon. Then close the printer.
Note:
Do not open the unit
during printing.

12 TM-H6000 Users Manual
English
.
TM-H6000/H6000P Specifications
Print method: Receipt: Thermal line
Slip: 9-pin serial impact dot matrix
Endorsement: 8-pin shuttle impact dot matrix
Print font: Receipt: 9 × 17 / 12 × 24
Slip: 5 × 9 / 7 × 9
Endorsement: 5 × 7
Columns: Receipt: 56 / 42
Slip: 60 /45
Endorsement: 40
Character size:
(W ×
××
× H) Receipt: 0.99 mm × 2.40 mm {0.04" × 0.09"}
1.41 mm × 3.39 mm {0.06" × 0.13"}
Slip: 1.56 mm × 3.1 mm {0.06" × 0.12"}
1.24 mm × 3.1 mm {0.05" × 0.12"}
Endorsement: 1.1 mm × 2.42 mm {0.04" × 0.10"}
Character sets: 95 alphanumeric, 37 international characters
128 × 11 (slip: 12) pages extended graphic characters
Print speed: Receipt: 47, Slip: 5.14, Endorsement: 1.9 (lines per second)
Paper dimensions: Receipt: Thermal roll paper 79.5 mm ± 0.5 mm × 83 mm
{3.1" ± 0.02" × 3.3"}
Slip/endorsement: 70 mm ~148 mm × 150 mm ~ 210 mm
{2.8" - 5.8" (W) × 5.9" - 8.3"(L)}
Paper thickness: Slip (single-ply): 0.09 mm - 0.2 mm {0.0035" - 0.0079"}
Endorsement: 0.09 mm - 0.2 mm {0.0035" - 0.0079"}
Copy capability: Receipt/Endorsement: Single-ply
Slip: 1 original + 3 copies
Inked ribbon: Slip: ERC-32(P) Endorsement: ERC-41(P)
Ribbon life: Slip: 6 million characters Endorsement: 1 million characters
Interface (compatible): RS-232C / Bi-directional parallel / RS-485 (dealer option)
Data buffer: Selectable for 45 bytes or 4 K bytes using D P switch
D.K.D. function: 2 drives
Power supply: +24 VDC ± 10%
Current consumption: Slip: Approximately 1.7 A (mean)
Receipt: Approximately 1.8 A (mean)
Temperature: Operating: 5 °C to 45 °C {41 °F to 113 °F}
Storage: −10 °C to 50 °C {14 °F to 122 °F}
Humidity: 10 to 90 % without condensation
Reliability: Receipt: MTBF: 360,000 hours, MCBF: 52 million lines
Slip: MTBF: 180,000 hours, MCBF: 18 million lines
Overall dimensions: 185 mm × 186 mm × 298 mm {7.28" × 7.32" × 11.73"}
(H×W×D)
Weight: Approximately 5.8 Kg. {12.8 lb}

Printed in Japan
1999.08