Epson AcuLaser M4000 Series Quick reference guide

Laser Printer
Paper Jam Guide When the LCD panel displays the Paper Jam XXX error message, choose the appropriate
description to clear the jammed paper.
For more information, see the Online User’s Guide.
wWarnings must be followed carefully to avoid bodily injure.
Notes contain information and useful tips on the operation of your printer.
Paper Jam MP A, Paper Jam C1 A, Paper Jam C2 A, Paper Jam C3 A (All paper cassettes and Cover A)
1
2
If one or more optional paper cassette units
are installed, repeat steps 1 and 2 to pull out
all paper cassettes.
3
Note:
Confirm that the jammed paper is not still deep inside
the printer.
4
If you have optional cassette units installed,
reinsert all the cassettes.
5

Paper Jam A (Cover A)
1
Note:
When the optional Stacker is installed, raise the
stacker first, then open cover A.
2
Note:
Place the cartridge on a clean, flat surface.
3
Note:
When jammed paper cannot be removed easily, turn
the roller to take tension off the paper, then pull it
straight out.
4
Note:
Insert the cartridge with the arrow mark on the top
of the imaging cartridge facing toward cover A.
5
Note:
If the jammed paper is not found at cover A, open the
MP tray and standard paper cassette to confirm
there is no remaining jammed paper. See “Paper Jam
MP A, Paper Jam C1 A, Paper Jam C2 A, Paper Jam
C3 A (All paper cassettes and Cover A).”

Paper Jam A B (Cover A or B)
1
Note:
When the optional Stacker is installed,
lift up the tray of the Stacker and then
open cover A.
2
Note:
Place the cartridge on a clean, flat
surface.
3
Note:
When jammed paper cannot be
removed easily, turn the roller to take
tension off the paper, then pull it
straight out.
4
5
6
7
Note:
When the optional Duplex Unit is
installed, open the Duplex Unit’s
cover before opening cover B.
wWarning:
Unless specifically instructed in this
guide, be careful not to touch the
fuser, which is marked CAUTION
HIGH TEMPERATURE, or the
surrounding areas. If the printer has
been in use, the fuser and the
surrounding areas may be very hot.
If you must touch one of these areas,
turn off the printer and wait 30
minutes to allow the heat to subside
before doing so.
8
wWarning:
Be careful not to touch the rollers in
the fuser unit, they may be very hot.
9
10
Note:
When the optional Duplex Unit is
installed, close the Duplex Unit’s
cover after closing cover B.
11

Copyright© 2008 Seiko Epson Corporation All rights reserved.
NPD3343-00
Paper Jam DM
(Duplex Unit cover) Paper Jam STK
1
2
Note:
❏If paper is torn, be sure to remove
all torn parts.
❏Whenyoucannotremovejammed
paper by this procedure, open
cover A or cover B and remove the
jammed paper as described in
“Paper Jam A B (Cover A or B).”
3
Note:
When the error is not cleared after
doing the procedure above, remove the
Duplex Unit from the printer and
check if the paper jam occurs at the
opening on the lower part of the
printer’s rear.
1
2
3