Epson TM-J9000 Series User manual

User’s Manual
405074707

ii User’s Manual
English
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is
assumed with respect to the use of the information contained herein. While every precaution has been
taken in the preparation of this book, Seiko Epson Corporation assumes no responsibility for errors or
omissions. Neither is any liability assumed for damages resulting from the use of the information
contained herein.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or
third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result
of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to
this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s
operating and maintenance instructions.
Seiko Epson Corporation shall not be liable against any damages or problems arising from the use of
any options or any consumable products other than those designated as Original Epson Products or
Epson Approved Products by Seiko Epson Corporation.
EPSON is a registered trademark of Seiko Epson Corporation in Japan and other countries/regions.
NOTICE: The contents of this manual are subject to change without notice.
Copyright © 2004 by Seiko Epson Corporation, Nagano, Japan.
DIP Switch Tables
DIP switch 1
SW Function On Off
1-1 Internal use — Fixed to Off
1-2 Reserved — Fixed to Off
1-3 Reserved — Fixed to Off
1-4 Reserved — Fixed to Off
DIP switch 2
Function USB connector side UB series connector side
Interface selection USB available UB series available

TM-J9000/J9100 User’s Manual 1
Standards and Approvals
The following standards are applied only to the printers that are so labeled. (EMC is tested using the
Epson power supplies.)
Europe: CE marking:
North America: FCC/ICES-003 Class A
Oceania: AS/NZS CISPR 22 Class A
WARNING
This is a Class A product. In a domestic environment this product may cause radio interference in which
case the user may be required to take adequate measures.
The connection of a non-shielded printer interface cable to this printer will invalidate the EMC standards
of this device.
You are cautioned that changes or modifications not expressly approved by Seiko Epson Corporation
could void your authority to operate the equipment.
CE Marking
The printer conforms to the following Directives and Norms:
Directive 2004/108/EC
EN 55022 Class A
EN 55024
IEC 61000-4-2
IEC 61000-4-3
IEC 61000-4-4
IEC 61000-4-5
IEC 61000-4-6
IEC 61000-4-8
IEC 61000-4-11
FCC Compliance Statement For American Users
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference, in which case the
user will be required to correct the interference at his own expense.
For Canadian Users
This Class A digital apparatus complies with Canadian ICES-003.
À l'intention des utilisateurs canadiens
Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.

2TM-J9000/J9100 User’s Manual
Important Safety Information
This section presents important information intended to ensure safe and
effective use of this product. Read this section carefully and store it in an
accessible location.
Key to Symbols
The symbols in this manual are identified by their level of importance, as
defined below. Read the following carefully before handling the product.
WARNING:
Warnings must be followed carefully to avoid serious bodily injury.
CAUTION:
Cautions must be observed to avoid minor injury to yourself or damage to
your equipment.
Safety Precautions
WARNING:
Shut down your equipment immediately if it produces smoke, a strange
odor, or unusual noise. Continued use may lead to fire. Immediately unplug
the equipment and contact your dealer or a Seiko Epson service center for
advice.
Never attempt to repair this product yourself. Improper repair work can be
dangerous.
Never disassemble or modify this product. Tampering with this product may
result in injury or fire.
Be sure to use the specified power source. Connection to an improper
power source may cause fire.
Do not allow foreign matter to fall into the equipment. Penetration by
foreign objects may lead to fire.
If water or other liquid spills into this equipment, do not continue to use it.
Continued use may lead to fire. Unplug the power cord immediately and
contact your dealer or a Seiko Epson service center for advice.
Be sure to use the specified power source. Connection to an improper
power source may cause fire.
Do not use aerosol sprayers containing flammable gas inside or around this
product. Doing so may cause fire.

TM-J9000/J9100 User’s Manual 3
English
CAUTION:
Do not connect cables in ways other than those mentioned in this manual.
Different connections may cause equipment damage and burning.
Be sure to set this equipment on a firm, stable, horizontal surface. Product
may break or cause injury if it falls.
Do not use in locations subject to high humidity or dust levels. Excessive
humidity and dust may cause equipment damage or fire.
Do not place heavy objects on top of this product. Never stand or lean on
this product. Equipment may fall or collapse, causing breakage and
possible injury.
Take care not to injure your fingers on the manual cutter
• When you remove printed paper
• When you perform other operations such as loading/replacing roll paper
To ensure safety, unplug this product before leaving it unused for an
extended period.
Before moving the product, unplug it and unplug all cables connected to
it.
If ink leaks out of the printer, wipe up the ink with a cloth or similar material
immediately and contact your dealer or a Seiko Epson service center for
advice.
Notes on Usage
❏When using the printer, do not open the covers.
❏Protect the printer from impact.
❏Do not apply excessive force to the printer case.
❏Do not place food or beverages such as coffee on the printer case.
Notes on Installation
❏Be sure that the printer is installed horizontally.
❏Do not install the printer in a dusty place.
❏Install the printer away from magnetic devices.
❏Cables or other foreign objects must not be caught on the printer.
❏Because cards are ejected toward the back of the printer, allow at least
60 mm {2.36} behind the printer when installing it.

4TM-J9000/J9100 User’s Manual
English
Notes on Transportation
❏Remove the ink cartridge before transporting the printer. After
transportation, install a new ink cartridge.
❏Keep the printer upright and horizontal during transportion.
❏Be sure not to ship ink cartridges that have been removed from the
packing. Ink may leak.
Restriction of Use
When this product is used for applications requiring high reliability/
safety, such as transportation devices related to aviation, rail, marine,
automotive, etc.; disaster prevention devices; various safety devices, etc.;
or functional/precision devices, etc.; you should use this product only
after giving consideration to including fail-safes and redundancies into
your design to maintain safety and total system reliability. Because this
product was not intended for use in applications requiring extremely high
reliability/safety, such as aerospace equipment, main communication
equipment, nuclear power control equipment, or medical equipment
related to direct medical care, etc., please make your own judgment on
this product’s suitability after a full evaluation.
Purpose of This Manual
This manual describes basic operations for operators of the single color
(black ink) TM-J9000 printer, and the two color (black and red/green/
blue) TM-J9100 printer to enable safe and correct use of the printer.
Unpacking
The following items are included for the standard specification printer. If
any item is damaged, contact your dealer.
❏Printer ❏Roll paper
❏Ink cartridge ❏User’s Manual (this manual)
❏Power switch cover ❏Feeder guide
❏Instruction sheet ❏Ink cartridge manual
❏Pocket (only for the ASF model)

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Part Names
Note:
DIP Switch 2 is intended for switching the interface. Do not change the position
of the DIP switch 2 except when changing the interface.
Hooking the USB cable on the locking wire saddle prevents the cable from
falling off.
Attaching the Feeder Guide
Feeding paper using the included feeder guide allows you to insert a
check straight. Also, the auto sheet feeder (ASF) model printers can feed
up to 25 checks without manual feeding.
Follow these steps to attach the feeder guide.
1. Hold the edge of the feeder guide carefully.
Validation section
Power switch
Card entrance
Scanner
Control panel
Roll paper section
Feeder
Roll paper cover
open button
Cartridge cover tab
USB connector
L
oc
ki
ng w
i
re sa
ddl
e
DIP switch 2
Power supply connector

6TM-J9000/J9100 User’s Manual
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2. Insert the dowels of the feeder guide into the holes on the feeder
guide; then move it down until it stops in place.
Attaching the Pocket (only for the ASF model)
A pocket is provided with each auto sheet feeder (ASF) model printer.
Follow the steps shown below to attach the pocket.
1. Push down the pocket cover on the left of the printer, and remove it.
Note:
To attach the cover again, insert the cover while pushing it up.
2. Make sure that the ejection lever is open. If it is closed, open it.
Note:
Be careful not to hurt your fingers on the lever edge.
➀
➁
Dowel of the feeder guide
The ejection lever is open. The ejection lever is closed.

TM-J9000/J9100 User’s Manual 7
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3. Position the pocket as shown in the picture below, and push it into the
printer until it clicks in place.
4. Unfold the stopper of the pocket as shown in the following picture.
Note:
To remove the pocket, place the printer vertically as shown in the picture
below; then while pushing up the lever on the bottom of the pocket, slightly
push the pocket backward, and then pull it up.
Insert the hooks on the four corners of the
pocket into the holes indicated with the
circles, and move the pocket into place.
➁
➀
Stopper
➀
➁
Push up the lever.

8TM-J9000/J9100 User’s Manual
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Control Panel (LEDs and Buttons)
POWER LED
❏Comes on when the printer power is on.
❏Flashes during cleaning and other operations, such as power-on and
power-off.
Note:
Never open a cover or turn off the printer while the POWER LED is flashing.
ERROR LED
❏Comes on when the printer is off line (and when the roll paper is out,
or the printer cover is open.)
❏Flashes when an error occurs. (See the “Troubleshooting” (on page 22
of this manual) for more information.)
INK LED
❏Flashes when ink is low. (You can continue printing.)
❏Comes on when no ink cartridge is installed or it is time to replace the
ink cartridge. (The printer goes off line, and the ERROR LED comes
on.)
Note:
The TM-J9000 has an INK LED for BLACK only, whereas the TM-J9100 has
LEDs for both BLACK and COLOR.
To insure print quality, some ink remains in the cartridge after the INK LED
comes on.
PAPER OUT LED
Comes on when the roll paper is out or almost out.
VALIDATION/FEEDER LED
❏Comes on when the printer is ready to process checks.
❏Flashes when the printer is waiting for check insertion or removal.
POWER LED POWER LED
ERROR LED
INK LED (Black)
PAPER OUT LED
VALIDATION/
FEEDER LED
ID LED
(Unused)
ERROR LED
INK LED (Black)
PAPER OUT LED
VALIDATION/
FEEDER LED
ID LED
INK LED (Color)
(TM-J9100) Two color model (TM-J9000) Single color model