Epson ST-C8090 User manual

ST-C8000/ST-C8090 User's Guide

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Contents
ST-C8000/ST-C8090 User's Guide............................................................................................................ 15
Product Basics .......................................................................................................................................... 16
Using the Control Panel ..................................................................................................................... 16
Control Panel Buttons and Lights .................................................................................................. 17
The LCD Screen ....................................................................................................................... 18
Status Icon Information ............................................................................................................. 18
Entering Characters on the LCD Screen................................................................................... 19
Job/Status Screen..................................................................................................................... 21
Viewing Animations................................................................................................................... 21
Selecting the Date and Time ......................................................................................................... 22
Selecting Your Country or Region ................................................................................................. 23
Setting a Password and Locking the Control Panel ....................................................................... 24
Using Presets............................................................................................................................ 25
Setting User Feature Restrictions (Access Control) ...................................................................... 28
Changing LCD Screen Language.................................................................................................. 29
Adjusting Control Panel Sounds.................................................................................................... 30
Adjusting the Screen Brightness.................................................................................................... 31
Turning Off the Operation Time Out Setting .................................................................................. 32
Preventing PC Connection via USB .............................................................................................. 33
Product Parts Locations ..................................................................................................................... 33
Product Parts - Front ..................................................................................................................... 34
Product Parts - Inside .................................................................................................................... 36
Product Parts - Back...................................................................................................................... 38
Using Power Saving Settings ............................................................................................................. 38
Changing the Sleep Timer Settings ............................................................................................... 39
Changing the Power Off Timer Settings ........................................................................................ 39
Epson Connect Solutions for Smartphones, Tablets, and More ......................................................... 40
Setting Up Epson Connect Services.............................................................................................. 41
Using Epson Email Print ............................................................................................................... 42
Using the Epson iPrint Mobile App ................................................................................................ 43

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Using Epson Remote Print ........................................................................................................... 43
Using Epson Scan to Cloud........................................................................................................... 44
Using AirPrint .................................................................................................................................... 45
Android Printing Using the Epson Print Enabler ................................................................................ 45
Using Fire OS Printing ....................................................................................................................... 46
Using Windows 10 Mobile Printing .................................................................................................... 46
Using Epson Print and Scan App with Windows Tablets ................................................................... 47
Using the Mopria Print Service .......................................................................................................... 47
Wi-Fi or Wired Networking........................................................................................................................ 49
Network Security Recommendations ................................................................................................. 49
Wi-Fi Infrastructure Mode Setup......................................................................................................... 50
Selecting Wireless Network Settings from the Control Panel ........................................................ 51
Wi-Fi Direct Mode Setup .................................................................................................................... 53
Enabling Wi-Fi Direct Mode (Simple AP) ....................................................................................... 54
Modifying the Wi-Fi Direct Network Name or Password ................................................................ 55
Wi-Fi Protected Setup (WPS)............................................................................................................. 58
Using WPS to Connect to a Network ............................................................................................. 58
Printing a Network Status Sheet......................................................................................................... 59
Printing a Network Connection Report ............................................................................................... 60
Network Connection Report Codes and Messages ....................................................................... 62
Configuring Email Server Settings...................................................................................................... 67
Changing or Updating Network Connections ..................................................................................... 69
Accessing the Web Config Utility................................................................................................... 69
Changing a USB Connection to a Wi-Fi Connection...................................................................... 70
Changing a Wi-Fi Connection to a Wired Network Connection...................................................... 70
Connecting to a New Wi-Fi Router ................................................................................................ 70
Disabling Wi-Fi Features ............................................................................................................... 71
Disabling Wi-Fi Direct Features ..................................................................................................... 72
Enabling PCL or PostScript Printing (ST-C8090).................................................................................... 74
Installing the PCL Driver - Windows .................................................................................................. 74
Installing the PostScript (PS3) Printer Software - Windows ............................................................... 76
Installing the PostScript (PS3) Printer Software - Mac ....................................................................... 76
Selecting PDL (Page Description Language) Settings ....................................................................... 77

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PDL Print Configuration Options.................................................................................................... 78
Selecting Printer Language and Interface Settings ............................................................................ 80
Printing Language and Interface Options ...................................................................................... 81
Printing a PCL or PS3 (PostScript) Status Sheet ............................................................................... 82
Loading Paper ........................................................................................................................................... 84
Loading Paper in the Cassettes ......................................................................................................... 84
Paper Loading Capacity..................................................................................................................... 87
Double-sided Printing Capacity.......................................................................................................... 91
Compatible Epson Papers.................................................................................................................. 93
Paper or Media Type Settings - Printing Software.............................................................................. 94
Selecting the Paper Settings for Each Source - Control Panel ........................................................... 95
Paper Type Settings - Control Panel ............................................................................................. 96
Selecting Default Paper Settings - Administrator................................................................................ 97
Selecting the Default Printer Settings ............................................................................................ 97
Paper Source Settings Options................................................................................................. 97
Selecting the Universal Print Settings............................................................................................ 98
Universal Print Settings Options ............................................................................................... 99
Placing Originals on the Product ........................................................................................................... 101
Placing Originals on the Scanner Glass ........................................................................................... 101
Placing Originals in the Automatic Document Feeder ...................................................................... 102
Copying .................................................................................................................................................... 106
Copying Documents or Photos......................................................................................................... 106
Copying Options............................................................................................................................... 107
Printing from a Computer ....................................................................................................................... 111
Printing with the Standard Epson Printer Software - Windows ......................................................... 111
Selecting Basic Print Settings - Windows .................................................................................... 112
Paper Source Options - Windows ........................................................................................... 115
Print Quality Options - Windows ............................................................................................. 115
Multi-Page Printing Options - Windows................................................................................... 115
Selecting Double-sided Printing Settings - Windows ................................................................... 116
Double-sided Printing Options - Windows............................................................................... 119
Print Density Adjustments - Windows ..................................................................................... 119

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Selecting Additional Layout and Print Options - Windows ........................................................... 120
Custom Color Correction Options - Windows.......................................................................... 122
Image Options and Additional Settings - Windows.................................................................. 123
Header/Footer Settings - Windows ......................................................................................... 123
Selecting a Printing Preset - Windows......................................................................................... 125
Selecting Extended Settings - Windows ...................................................................................... 127
Extended Settings - Windows ................................................................................................. 128
Printing Your Document or Photo - Windows............................................................................... 129
Locking Printer Settings - Windows ............................................................................................. 130
Locked Setting Options........................................................................................................... 132
Entering a User ID and Password for Printing ............................................................................. 133
Selecting Default Print Settings - Windows.................................................................................. 135
Changing the Language of the Printer Software Screens ....................................................... 136
Changing Automatic Update Options .......................................................................................... 137
Printing with the Built-in Epson Driver - Windows 10 S..................................................................... 138
Selecting Print Settings - Windows 10 S...................................................................................... 138
Printing with the Epson Standard Printer Software - Mac................................................................. 142
Selecting Basic Print Settings - Mac ........................................................................................... 143
Paper Source Options - Mac................................................................................................... 146
Print Quality Options - Mac ..................................................................................................... 146
Selecting Page Setup Settings - Mac .......................................................................................... 147
Selecting Print Layout Options - Mac........................................................................................... 148
Selecting Double-sided Printing Settings - Mac........................................................................... 148
Double-sided Printing Options and Adjustments - Mac........................................................... 150
Selecting Printing Preferences - Mac .......................................................................................... 150
Printing Preferences - Mac...................................................................................................... 151
Printing Your Document or Photo - Mac ...................................................................................... 152
Checking Print Status - Mac.................................................................................................... 153
Setting Up Printing on a Chromebook .............................................................................................. 154
Printing with the PCL Printer Software - Windows............................................................................ 154
Synchronizing Printer Settings - PCL Driver - Windows .............................................................. 154
Selecting Basic Print Settings - PCL Driver - Windows................................................................ 155
Selecting Default Print Settings - PCL Driver - Windows ............................................................. 157

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Locking Printer Settings - PCL Driver - Windows......................................................................... 158
PCL Driver Locked Setting Options ........................................................................................ 160
Printing with the PostScript (PS3) Printer Software - Windows ........................................................ 161
Selecting Basic Print Settings - PostScript Printer Software - Windows ...................................... 161
Selecting Default Print Settings - PostScript Printer Software - Windows.................................... 164
Printing with the PostScript (PS3) Printer Software - Mac ................................................................ 165
Selecting Basic Print Settings - PostScript Printer Software - Mac ............................................. 166
Cancelling Printing Using a Product Button...................................................................................... 170
Scanning .................................................................................................................................................. 171
Starting a Scan................................................................................................................................. 171
Starting a Scan Using the Product Control Panel ........................................................................ 171
Scanning to Email ................................................................................................................... 173
Scanning to a Connected Computer ....................................................................................... 175
Scanning to a Memory Device ................................................................................................ 176
Scanning to the Cloud............................................................................................................. 178
Control Panel Scanning Options............................................................................................. 180
Setting Up and Scanning to a Network Folder or FTP Server...................................................... 182
Creating a Shared Network Folder.......................................................................................... 182
Registering Contacts for Network Folder or FTP Scanning - Web Config ............................... 184
Registering Contacts for Email, Network, or FTP Scanning - Control Panel ........................... 185
Scanning to a Network Folder or FTP Server.......................................................................... 186
Starting a Scan Using the Epson Scan 2 Icon ............................................................................. 189
Starting a Scan from a Scanning Program................................................................................... 191
Starting a Scan from a Smartphone or Tablet.............................................................................. 193
Entering a User ID and Password for Scanning........................................................................... 193
Scanning a Document in Epson ScanSmart..................................................................................... 194
Saving a Scan ............................................................................................................................. 197
Attaching a Scan to Email............................................................................................................ 198
Sending a Scan to a Cloud Service ............................................................................................. 199
Printing a Scan ............................................................................................................................ 201
Selecting Epson ScanSmart Settings............................................................................................... 202
Changing the Epson Product....................................................................................................... 202
Changing the Scan Settings ........................................................................................................ 203

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Changing the File Name Settings ................................................................................................ 206
Changing the Save Settings ........................................................................................................ 207
Save Settings.......................................................................................................................... 209
Customizing Action Icons ............................................................................................................ 211
Scanning in Epson Scan 2 ............................................................................................................... 212
Available Document Source Settings .......................................................................................... 215
Additional Scanning Settings - Main Settings Tab ....................................................................... 215
Additional Scanning Settings - Advanced Settings Tab............................................................... 216
Saving Scanned Documents as a Searchable PDF Using Epson Scan 2 ................................... 217
Image Format Options................................................................................................................. 219
Scan Resolution Guidelines ........................................................................................................ 219
Faxing....................................................................................................................................................... 221
Connecting a Telephone or Answering Machine.............................................................................. 221
Setting Up Fax Features .................................................................................................................. 224
Setting Up Basic Fax Features .................................................................................................... 224
Using the Fax Setup Wizard ................................................................................................... 224
Selecting the Line Type........................................................................................................... 226
Setting the Number of Rings to Answer .................................................................................. 227
Selecting Advanced Fax Settings................................................................................................ 228
Basic Settings - Fax ................................................................................................................ 229
Send Settings - Fax................................................................................................................. 230
Receive Settings - Fax............................................................................................................ 231
Report Settings - Fax .............................................................................................................. 233
Security Settings - Fax............................................................................................................ 234
Setting Up the Fax Utility - Windows............................................................................................ 235
Setting Up Fax Features Using the Fax Utility - Mac ................................................................... 237
Setting Up Contacts and Contact Groups......................................................................................... 238
Creating a Contact....................................................................................................................... 239
Editing or Deleting a Contact ....................................................................................................... 241
Creating a Contact Group............................................................................................................ 242
Editing or Deleting a Contact Group ............................................................................................ 244
Sending Faxes ................................................................................................................................. 246
Sending Faxes from the Product Control Panel........................................................................... 246

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Sending a Fax Using the Keypad, Contact List, or History...................................................... 246
Fax Sending Options .............................................................................................................. 249
Sending a Fax at a Specified Time ......................................................................................... 251
Sending a Fax on Demand ..................................................................................................... 252
Sending a Stored Fax ............................................................................................................. 254
Dialing Fax Numbers from a Connected Telephone ............................................................... 255
Sending Faxes Using the Fax Utility - Windows .......................................................................... 256
Sending Faxes Using the Fax Utility - Mac .................................................................................. 258
Receiving Faxes............................................................................................................................... 261
Fax Reception ............................................................................................................................. 261
Receiving Faxes Automatically ................................................................................................... 262
Receiving Faxes Manually........................................................................................................... 262
Forwarding Received Faxes........................................................................................................ 263
Receiving a Fax by Polling .......................................................................................................... 264
Viewing a Fax on the LCD Screen (Using the Fax Box)............................................................... 265
Checking Fax Status ....................................................................................................................... 266
Printing Fax Reports......................................................................................................................... 267
Fax Report Options ..................................................................................................................... 268
Using External USB Devices with Your Product................................................................................... 270
Connecting a USB Device................................................................................................................ 270
USB Device Photo File Specifications ......................................................................................... 270
Disconnecting a USB Device............................................................................................................ 271
Refilling Ink and Replacing the Maintenance Box ................................................................................ 272
Ink Safety Precautions ..................................................................................................................... 272
Checking the Ink and Maintenance Box Levels................................................................................ 274
Checking the Ink Levels on Your Product.................................................................................... 274
Checking Maintenance Box Status on the LCD Screen............................................................... 275
Checking Ink and Maintenance Box Levels - Windows ............................................................... 275
Checking Ink and Maintenance Box Levels - Mac ....................................................................... 277
Disabling Special Offers with Windows ....................................................................................... 278
Purchase Epson Ink and Maintenance Box...................................................................................... 279
Ink Bottle and Maintenance Box Part Numbers ........................................................................... 280
Refilling the Ink Tanks ...................................................................................................................... 280

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Maintenance Box Replacement ....................................................................................................... 284
Adjusting Print Quality............................................................................................................................ 286
Print Head Maintenance................................................................................................................... 286
Print Head Nozzle Check............................................................................................................. 286
Checking the Nozzles Using the Product Control Panel ......................................................... 286
Checking the Nozzles Using a Computer Utility...................................................................... 288
Print Head Cleaning .................................................................................................................... 290
Cleaning the Print Head Using the Product Control Panel ...................................................... 291
Cleaning the Print Head Using a Computer Utility................................................................... 292
Print Quality Adjustment................................................................................................................... 294
Adjusting the Print Quality Using the Product Control Panel........................................................ 295
Power Cleaning................................................................................................................................ 296
Power Cleaning Using a Computer Utility.................................................................................... 297
Power Cleaning Using the Product Control Panel ....................................................................... 298
Cleaning the Paper Guide ................................................................................................................ 299
Cleaning and Transporting Your Product ............................................................................................. 301
Cleaning Your Product ..................................................................................................................... 301
Transporting Your Product ............................................................................................................... 304
Solving Problems .................................................................................................................................... 310
Checking for Software Updates........................................................................................................ 310
Product Status Messages ................................................................................................................ 311
Running a Product Check ................................................................................................................ 313
Resetting Control Panel Defaults ..................................................................................................... 315
Solving Setup Problems ................................................................................................................... 316
Product Does Not Turn On or Off................................................................................................. 316
Noise After Filling the Ink............................................................................................................. 316
Software Installation Problems .................................................................................................... 317
Solving Network Problems ............................................................................................................... 317
Product Cannot Connect to a Wireless Router or Access Point .................................................. 318
Network Software Cannot Find Product on a Network................................................................. 319
Product Does Not Appear in Mac Printer Window ....................................................................... 320
Wireless Network Connection is Unstable on a Mac ................................................................... 320
Cannot Print Over a Network....................................................................................................... 321

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Cannot Scan Over a Network ...................................................................................................... 322
Solving Copying Problems ............................................................................................................... 322
Product Makes Noise, But Nothing Copies.................................................................................. 323
Product Makes Noise When It Sits for a While............................................................................. 323
Originals Do Not Feed From the Automatic Document Feeder.................................................... 323
Solving Paper Problems................................................................................................................... 324
Paper Feeding Problems............................................................................................................. 325
Paper Jams Inside the Product.................................................................................................... 326
Paper Ejection Problems ............................................................................................................. 326
Solving Problems Printing from a Computer..................................................................................... 326
Nothing Prints.............................................................................................................................. 327
Product Icon Does Not Appear in Windows Taskbar ................................................................... 328
Printing is Slow ............................................................................................................................ 329
Solving Page Layout and Content Problems.................................................................................... 330
Inverted Image............................................................................................................................. 331
Too Many Copies Print ................................................................................................................ 331
Blank Pages Print ........................................................................................................................ 331
Incorrect Margins on Printout....................................................................................................... 332
Incorrect Characters Print............................................................................................................ 332
Incorrect Image Size or Position.................................................................................................. 333
Slanted Printout........................................................................................................................... 334
Solving Print Quality Problems......................................................................................................... 334
White or Dark Lines in Printout .................................................................................................... 335
Blurry or Smeared Printout .......................................................................................................... 336
Faint Printout or Printout Has Gaps ............................................................................................. 337
Grainy Printout............................................................................................................................. 338
Incorrect Colors ........................................................................................................................... 339
Solving Scanning Problems ............................................................................................................. 340
Scanning Software Does Not Operate Correctly ......................................................................... 341
Cannot Start Epson Scan 2 ......................................................................................................... 341
Scanning is Slow ......................................................................................................................... 342
Cannot Save a Scan to a Shared Folder Over a Network............................................................ 343
Solving Scanned Image Quality Problems ....................................................................................... 344

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Image Consists of a Few Dots Only............................................................................................. 345
Line of Dots Appears in All Scanned Images............................................................................... 345
Straight Lines in an Image Appear Crooked ................................................................................ 345
Scanned Image Quality Problems ............................................................................................... 346
Image Colors are Patchy at the Edges ........................................................................................ 347
Ripple Patterns Appear in an Image ............................................................................................ 347
Scanned Image Edges are Cropped ........................................................................................... 347
Solving Faxing Problems.................................................................................................................. 348
Cannot Send or Receive Faxes................................................................................................... 348
Cannot Receive Faxes with a Telephone Connected to Your Product ........................................ 350
Fax Memory Full Error Appears................................................................................................... 351
Sent Fax is Received in an Incorrect Size ................................................................................... 351
Received Fax is Not Printed ........................................................................................................ 352
Solving USB Device Problems ......................................................................................................... 352
Cannot View or Print from a USB Device..................................................................................... 352
Cannot Save Files on a USB Device ........................................................................................... 353
Cannot Transfer Files To or From a USB Device......................................................................... 353
Uninstall Your Product Software....................................................................................................... 353
Uninstalling Product Software - Windows.................................................................................... 354
Uninstalling Product Software - Mac............................................................................................ 355
Where to Get Help............................................................................................................................ 356
Technical Specifications ........................................................................................................................ 357
Windows System Requirements ...................................................................................................... 357
Mac System Requirements .............................................................................................................. 358
Paper Specifications ........................................................................................................................ 359
Printable Area Specifications ........................................................................................................... 360
Automatic Document Feeder (ADF) Specifications .......................................................................... 361
Scanning Specifications ................................................................................................................... 362
Fax Specifications ............................................................................................................................ 362
Ink Specifications ............................................................................................................................. 363
Dimension Specifications ................................................................................................................. 364
Electrical Specifications ................................................................................................................... 364
Environmental Specifications ........................................................................................................... 365

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Interface Specifications .................................................................................................................... 365
External USB Device Specifications................................................................................................. 366
Network Interface Specifications ...................................................................................................... 367
Safety and Approvals Specifications ................................................................................................ 369
Notices ..................................................................................................................................................... 371
Important Safety Instructions............................................................................................................ 371
General Product Safety Instructions ............................................................................................ 371
Wireless Connection Safety Instructions ..................................................................................... 373
LCD Screen Safety Instructions................................................................................................... 373
Telephone Equipment Safety Instructions ................................................................................... 374
FCC Compliance Statement............................................................................................................. 374
Binding Arbitration and Class Waiver ............................................................................................... 377
Trademarks...................................................................................................................................... 380
Copyright Notice............................................................................................................................... 381
libTIFF Software Acknowledgment.............................................................................................. 381
A Note Concerning Responsible Use of Copyrighted Materials................................................... 382
Default Delay Times for Power Management for Epson Products ............................................... 382
Copyright Attribution.................................................................................................................... 382

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ST-C8000/ST-C8090 User's Guide
Welcome to the ST-C8000/ST-C8090 User's Guide.
For a printable PDF copy of this guide, click here.

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Product Basics
See these sections to learn about the basic features of your product.
Using the Control Panel
Product Parts Locations
Using Power Saving Settings
Epson Connect Solutions for Smartphones, Tablets, and More
Using AirPrint
Android Printing Using the Epson Print Enabler
Using Fire OS Printing
Using Windows 10 Mobile Printing
Using Epson Print and Scan App with Windows Tablets
Using the Mopria Print Service
Using the Control Panel
See these sections to learn about the control panel and select control panel settings.
Control Panel Buttons and Lights
Selecting the Date and Time
Selecting Your Country or Region
Setting a Password and Locking the Control Panel
Setting User Feature Restrictions (Access Control)
Changing LCD Screen Language
Adjusting Control Panel Sounds
Adjusting the Screen Brightness
Turning Off the Operation Time Out Setting
Preventing PC Connection via USB
Parent topic: Product Basics

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Control Panel Buttons and Lights
1The power button and power light
2The home button
3The help button
4The Interrupt button
5The Reset button
6 The Contacts button
7 The C Clear button
8 The numeric keypad
9 The Job/Status button, the Error light, and the Data light
10 The Paper Setting button
11 The stop button
12 The LCD screen
13 The output tray button
14 The Received Fax light
The LCD Screen
Status Icon Information

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Entering Characters on the LCD Screen
Job/Status Screen
Viewing Animations
Parent topic: Using the Control Panel
The LCD Screen
1 Displays various status information; select an icon to check its status or adjust its settings
2 Menu options
3 Select to display the Job/Status menu
4 Select a tab to view different options and settings
5 Setting options
6 Displays available buttons
Parent topic: Control Panel Buttons and Lights
Status Icon Information
Your product displays status icons on the LCD screen for certain product status conditions.

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Icons Description
Displays the maintenance box status screen.
Displays the network connection status; select the icon to set up or change your network
connection.
• The product is not connected to a wired (Ethernet) network.
• The product is connected to a wired (Ethernet) network.
• The product is not connected to a wireless network.
• The product is searching for an SSID or experiencing a wireless network
connection issue.
• The product is connected to a wireless network; the number of bars indicates the
connection's signal strength.
• Wi-Fi Direct is not enabled.
• Wi-Fi Direct is enabled.
The Quiet Mode setting is enabled or disabled. Select the icon to change the setting.
Depending on the selected paper type and print quality, when this feature is enabled noise
is reduced during printing, but print speed may also be reduced.
Displays the Fax Data Information screen.
Displays additional information or instructions, such as loading paper or placing a
document on the scanner; select the icon to display the information.
There is a problem with the indicated setting; select the icon for information on resolving
the problem.
Parent topic: Control Panel Buttons and Lights
Entering Characters on the LCD Screen
Follow these guidelines to enter characters for passwords and other settings.

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1 Displays the character count
2 Moves the cursor left or right
3 Switches between uppercase and lowercase characters, numbers and symbols
4 Switches between characters and numbers or symbols
5 Displays a list of common domain names to choose from
6 Enters a space
7 Select when you are finished
8 Deletes the previous character
Parent topic: Control Panel Buttons and Lights