Epson TM-U300D User manual

1 station printer
TM-U300C/U300D
TM-U300PC/U300PD
Operator’s Manual
400204503

All rights reserved. No part of this publication may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, mechanical, photocopying,
recording, or otherwise, without the prior written permission of Seiko Epson Corporation.
No patent liability is assumed with respect to the use of the information contained herein.
While every precaution has been taken in the preparation of this book, Seiko Epson
Corporation assumes no responsibility for errors or omissions. Neither is any liability
assumed for damages resulting from the use of the information contained herein.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this
product or third parties for damages, losses, costs, or expenses incurred by purchaser
or third parties as a result of: accident, misuse, or abuse of this product or unauthorized
modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to
strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.
Seiko Epson Corporation shall not be liable against any damages or problems arising
from the use of any options or any consumable products other than those designated as
Original Epson Products or Epson Approved Products by Seiko Epson Corporation.
Centronics is a trademark of Centronics Data Computer Corporation.
Epson and ESC/POS are registered trademarks of Seiko Epson Corporation.
NOTICE:
The contents of this manual are subject to change without notice.
Copyright 0 1993, 1997 by Seiko Epson Corporation, Nagano, Japan

FCC CLASS A
FCC Compliance Statement
For American Users
This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a residential area is
likely to cause harmful interference, in which case the user will be required to correct the
interference at his own expense.
WARNING
The connection of a non-shielded printer interface cable to this printer will invalidate the
FCC Verification of this device and may cause interference levels which exceed the
limits established by the FCC for this equipment.
You are cautioned that changes or modifications not expressly approved by the party
responsible for compliance could void your authority to operate the equipment.
FOR CANADIAN USERS
This Class A digital apparatus meets all requirements of the Canadian Interference-
Causing Equipment Regulations.
Cet
appareil numérique de la classe A respecte toutes les exigenves du Règlement sur
le materiel
brouileur du Canada.
GEREÄUSCHPEGEL
Gemäß der Dritten Verordnung zum Gerätesicherheitsgesetz (Maschinenlämrinforma-
tions- Verordnung-3. GSGV) ist der arbeitsplatzbezogene Geräusch-Emissionswert
kleiner als 70 dB(A) (basierend auf IS0 7779).
i

INTRODUCTION
The TM-U300C-U300D and TM-U300PC/U300PD are compact, light-weight printers,
designed to provide the highest possible performance to cost ratio.
The main features of the printers are as follows:
l Compact size and light weight
l High-speed printing using logic seeking
l High reliability and long life through the use of stepping motors for both carriage
return and paper feeding
l Two print colors (black or red)
l Selectable paper feeding increments for various print formats
l Command protocol based on the ESC/POS®standard
l Internal drawer interface that can control two drawers
l Two character fonts (7 X 9 or 9 X 9)
l Semi-automatic paper loading
l Compact AC adapter
l 1 line validation printing
l Roll paper take-up device (for the TM-U300C and the TM-U300PC)
The table below describes the differences between the TM-U300C/U300D and
TM-U300PC/U300PD printers.
Please be sure to read the instructions in this manual carefully before using your
new Epson printer.
ii

CONTENTS
Chapter 1 UnpackingthePrinter
...........................................................................
1
1-1 Checking the Contentsof thePrinterBox ................................................... 1
1-2 Choosing aPlacefor thePrinter................................................................... 2
1-3 RemovingtheTransportationDamper......................................................... 2
1-4 PartNamesandFunctions............................................................................ 3
Chapter 2 ConnectingtheCables .......................................................................... 5
2-1 Connecting the AC Adapter to the Printer ................................................ 5
2-2 Connecting the Host Computer to the Printer .......................................... 6
Chapter 3 InstallingthePrinterParts .................................................................... 8
3-1 Installing theRibbonCassette...................................................................... 8
3-2 Installing thePaperRoll............................................................................... 11
3-3 Adjusting the Paper Near-End Detector Location ........................................ 19
3-4
Inserting a Cut Sheet (Validation Paper).
. ..................................................
21
Chapter 4 Settingthe DIP Switches
.....................................................................
23
Chapter 5 TheSelfTest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Chapter 6 RemovingJammedPaper
...................................................................
27
6-1 Removing Jammed Paper.......................................................................... 27
Appendix ................................................................................................................. 28
Appendix A. Specifications ............................................................................. 28

Chapter 1 Unpacking the Printer
1-1 Checking the Contents of the Printer Box
Remove the printer and the other items from the box.
TM-U300C/U300PC TM-U300D/U300PD
l AC adapter (*1) l Hexagonal lock
n 7
screws (2 pcs) (*2)
l Roll paper l Ribbon cassette l Operator’s Manual
(*1) One of eight types of AC adapters may be included with your printer. Refer to
Appendix A, Specifications for information on your AC adapter’s input voltage,
dimensions, and weight.
(*2) Hexagonal lock screws are provided only if the printer has a serial interface
and is shipped to the United Kingdom. See note in page 7 for more informa-
tion about these screws.
Make sure you have all the items shown above. If any items are damaged or miss-
ing, please contact your dealer for assistance.
Keep the original box and packing materials in case you need to transport or store
the printer later.
1

1-2
Choosing a Place for the Printer
nAvoid locations in direct sunlight or subject to excessive heat (such as near
heaters).
■ Avoid using or storing the printer in places subject to excessive moisture.
n Do not use or store the printer in a dusty or dirty area.
n Choose a stable, horizontal surface for the printer. Avoid places subject to
intense vibration or shock.
W Make sure there is enough space around the printer so that it can be used easily.
1-3
Removing the Transportation Damper
The transportation damper must be removed before turning on the printer.
Open the printer cover and remove the damper as shown below.
2

1-4 Part Names and Functions
n Part names
➀ Take-up device cover (TM-U300C/U300PC) ➄ Interface connector
Roll paper cover (TM-U300D/U300PD) ➅ Drawer kick-out connector
➁ Printer cover ➆ Power connector
➂ Control panel ➇ DIP switches
➃ Power switch
TM-U300C/U300PC TM-U300D/U300PD
3

n Functions
I
0
b
Switches and Buttons
➀ POWER Switch
The POWER switch is used to turn the printer on and off.
➁ FEED Button
The FEED button is used to feed roll paper. The line feed amount is set by the
printer commands ESC 2 and ESC 3.
Control Panel Lights (LEDs)
➂ POWER LED (green)
The POWER LED is on when the printer is turned on and off when the printer is
turned off.
➃ PAPER LED (red)
Normally the PAPER LED is off.
The PAPER LED is on when the paper roll is nearly finished or completely
finished or the paper roll is not installed.
The PAPER LED blinks when an error occurs, when validation paper must be
inserted or removed, when the self test enters the printing standby state, or when
printing has stopped due to exceeding the allowable print duty cycle.
4

Chapter 2 Connecting the Cables
2-1 Connecting the AC Adapter to the Printer
Follow these steps to connect the AC adapter to the printer:
➀ Make sure the printer is turned off. It is off when the O side of the switch is
pressed down.
➁ Check the label on the AC adapter to make sure the voltage required by the AC
adapter matches that of your electrical outlet.
CAUTIONS:
l To avoid damage to the AC adapter and the printer,or to avoid an incor-
rect operation of the printer, do not plug in the power cord, if the rated
voltage of the AC adapter and your outlet voltage do not match.
➂ Plug the DC cord connector into the printer’s power connector with the arrow
mark facing upward.(You can remove the DC cord by grasping the connector
firmly at the arrow mark and pulling it straight out.)
Power Connector
Frame Ground Screw -----
Frame ground cable
AC Adapter
➃ Ground the printer by connecting a frame ground cable (*1) to the printer with
the frame ground screw located on the bottom of the printer.
(*1) This cable is not enclosed. Please obtain the appropriate cable for your
system.
➄ Plug the AC adapter power cord into the wall outlet.
5

2-2
Connecting the Host Computer to the Printer
Connect the host ECR (host computer) to the printer using an interface cable that
matches the specifications of the printer and the host ECR (host computer).
Be sure to use a drawer that matches the printer’s specifications.
■ Connecting the host computer to the TM-U300C/U300D
Connect the interface cable as follows:
➀ Turn off the printer and the host ECR (host computer).
➁ Plug the serial interface cable connector into the printer’s interface connector:
then tighten the screws on both sides of the connector.
➂ Plug the drawer kick-out cable connector into the printer’s drawer kick-out con-
nector. (You can remove the drawer kick-out cable by pressing in the
connector’s clip and pulling out the connector.)
rawer Kick-out Connector
Drawer Kick-out Cable
Interface Connector
Serial Interface Cable
NOTE:
l Your printer comes with inch-type hexagonal lock screws installed. If you
plan to use an interface cable that requires millimeter-type lock screws, re-
place the inch-type screws with the enclosed millimeter-type screws using
a hex screwdriver (5 mm). To distinguish the two types of screws, see the
I
figure below. Notch (one or more line)
Inch-type Millimeter-type
6

n Connecting the host computer to the TM-U300PC/U300PD
Connect the interface cable as follows:
➀ Turn off the printer and the host ECR (host computer).
➁ Plug the parallel interface cable connector into the printer’s interface connector.
➂ Squeeze the wire clips together until they lock in place on both sides of the
connector.
➃ Secure the frame ground cable and the shield wire of the parallel interface
cable with the frame ground screw on the bottom of the printer.
➄ Plug the drawer kick-out cable connector into the printer's drawer kick-out con-
nector. (You can remove the drawer kick-out cable by pressing in the
connector’s clip and pulling out the connector.)
rawer Kick-out Connector
Kick-out Cable
7

Chapter 3 Installing the Printer Parts
3-1 Installing the Ribbon Cassette
■ lnstalling the ribbon cassette
Use Epson ribbon cassette ERC-34 (B/R).
Follow these steps to install the ribbon cassette:
➀ Open the printer cover while lightly pressing the printer cover as shown below.
➁Turn the ribbon-tightening knob in the direction of the arrow to take up any slack
in the ribbon.
8

➂ Fit the ribbon between the print head unit and the ribbon mask. Then push the
cassette firmly into position.
Ribbon mask
➃ Turn the ribbon-tightening knob five or six times in the direction of the arrow to
feed the ribbon smoothly into place between the print head unit and the ribbon
mask.
l Check that the ribbon is not twisted or creased.
CAUTION:
l Do not turn the ribbon-tightening knob in the reverse direction.
➄Close theprinter

n Replacing the ribbon cassette
Use Epson ribbon cassette ERC-34 (B/R).
➀Open the printer cover while lightly pressing the printer cover as shown below.
➁ To remove the ribbon cassette, grasp the tab on the left side and lift the left side
out first.
➂ To install a new ribbon cassette, follow steps ➁ through ➄ in the previous
section, Installing the ribbon cassette.
1O

3-2 Installing the Paper Roll
n Installing the paper roll in the TM-U300C/U300PC
Be sure to use roll paper that matches the printer’s specifications. See Appendix
A, Specifications.
➀ Using scissors, cut the leading edge of the roll paper so that it is perpendicular
to the paper feed direction.
Correct Incorrect Incorrect
➁ Open the take-up device cover and remove the take-up spool from the printer.
➂ Load the paper roll while lightly pressing the left paper roll holder outward. Re-
lease the holder after fitting the roll paper core onto the holder. Make sure the
paper roll turns freely and be sure to load the paper roll so that it rotates in the
correct direction.
11
Correct

➃ Turn on the printer. The POWER LED goes on.
➄ While leaving some slack in the paper roll, insert the end of the roll paper
straight into the paper inlet. The printer automatically feeds the roll paper into
the printer (semi-automatic loading).
➅ Press the FEED button to continue feeding the paper until it extends about 20
cm (8 inches) beyond tear-off edge.
➆ Remove the side board of the take-up spool and insert the end of the roll paper
(or journal paper when using 2- or 3-ply paper) into the groove on the take-up
spool. Wrap the paper around the spool two or three times and then replace the
side board of the take-up spool.
12

➇ Install the take-up spool in the printer. Make sure that the gear
spool aligns with the gear on the printer.
on the take-up
➈ Close the take-up device cover.
➉ Tear off any extra paper at the tear-off edge by pulling the paper toward you.
CAUTION:
• The extra paper must be torn off after closing the take-up device cover so
that roll paper comes out correctly from the paper exit.
13

n Installing the paper roll in the TM-U300D/U300PD
Be sure to use roll paper that matches the printer’s specifications. See Appendix
A, Specifications.
➀ Using scissors, cut the leading edge of the roll paper so that it is perpendicular
to the paper feed direction.
L
Incorrect
➁ Open the roll paper cover.
14

➂ Load the roll paper while lightly pressing the paper roll holder outward. Release
the holder after fitting the paper core onto the holder. Make sure the paper roll
turns freely and be sure to load the paper roll so it rotates in the correct direc-
tion.
Correct
Incorrect
➃ Turn on the printer. The POWER LED goes on.
➄ While leaving some slack in the paper roll, Insert the end of the roll paper
straight into the paper inlet. The printer automatically feeds the roll paper into
the printer (semi-automatic loading).
Press the FEED button to continue feeding the paper if insufficient paper is fed
by the semi-automatic loading.
15