
UninstallingApplications-Windows.........125
UninstallingApplications-MacOSX........125
InstallingApplications.....................126
UpdatingApplicationsandFirmware.......... 126
Updating the Printer's Firmware using the
ControlPanel..........................127
Solving Problems
CheckingthePrinterStatus..................128
Checking Messages on the LCD Screen. . . . . . . 128
CheckingthePrinterStatus-Windows.......129
CheckingPrinterStatus-MacOSX.........129
RemovingJammedPaper...................129
Removing Jammed Paper from the Paper
Cassette..............................130
Removing Jammed Paper from Inside the
Printer...............................131
Removing Jammed Paper from the Rear Cover. 133
Paper Does Not Feed Correctly. . . . . . . . . . . . . . . 134
PaperJams............................135
PaperFeedsataSlant....................135
Several Sheets of Paper are Fed at a Time. . . . . . 135
NoPaperFeeds........................ 135
CD/DVDTrayisEjected..................135
PowerandControlPanelProblems............136
PowerDoesNotTurnOn.................136
LightsCameOnandthenWentOut.........136
PowerDoesNotTurnO.................136
LCDScreenGetsDark...................136
CannotPrintfromaComputer...............136
CannotUseAirPrint.......................137
PrintoutProblems........................137
Nothing or a Very Faint Image is Printed. . . . . . 137
PrintQualityisPoor.....................137
Print Quality Does Not Improve Even Aer
AligningthePrintHead..................138
Images or Photos are Printed in Unexpected
Colors...............................139
Banding Appears at Intervals of
Approximately2.5cm....................139
CopyQualityIsPoor....................139
An Image of the Reverse Side of the Original
AppearsintheCopiedImage.............. 139
e Position, Size, or Margins of the Printout
AreIncorrect..........................140
Multiple Originals are Copied onto a Single
Sheet................................140
CannotPrintWithoutMargins.............140
Edges of the Image are Cropped During
BorderlessPrinting......................140
Printing Position of Photo Stickers is Incorrect. 141
Printing Position on a CD/DVD is Incorrect. . . 141
Paper Is Smeared or Scued...............141
Paper is Smeared During Automatic 2-Sided
Printing..............................142
Printed Characters Are Incorrect or Garbled. . . 142
ePrintedImageIsInverted..............142
e Printout Problem Could Not be Cleared. . . 142
OtherPrintingProblems................... 143
PrintingIsTooSlow.....................143
Printing Slows Down Dramatically During
ContinuousPrinting.....................143
Cannot Cancel Printing from a Computer
RunningMacOSXv10.6.8................143
CannotStartScanning.....................144
Cannot Start Scanning when Using the
ControlPanel..........................144
ScannedImageProblems...................145
ScanQualityIsPoor.....................145
CharactersAreBlurred...................145
An Image of the Reverse Side of the Original
AppearsintheScannedImage............. 145
Moire (Cross-Hatch) Patterns Appear in the
ScannedImage.........................146
Scanning Area or Direction Is Not Correct. . . . 146
e Scanned Image Problem Could Not be
Cleared..............................146
OtherScanningProblems...................147
Cannot Scan in Full Auto Mode in EPSON
Scan................................ 147
umbnail Preview Does Not Work Properly. . .147
ScanningIsTooSlow....................147
Scanning Stops when Scanning to PDF/
Multi-TIFF........................... 147
OtherProblems..........................148
Slight Electric Shock when Touching the
Printer...............................148
OperationSoundsAreLoud...............148
CannotSaveDatatoaMemoryDevice.......148
Application Is Blocked by a Firewall (for
WindowsOnly)........................148
"?" Is Displayed on the Photo Selection Screen. . 148
Appendix
TechnicalSpecications....................149
PrinterSpecications....................149
Scanner Specications...................150
Interface Specications...................150
User's Guide
Contents
6