Epson CaptureOne TM-S1000 User manual

User’s Manual
Benutzerhandbuch
Gebruikershandleiding
Manuel de l’utilisateur
Manual do utilizador
Manual del usuario
Manuale dell’utente
412058901

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User’s Manual. . . . . . . . . . . . . . . . . . . . 1
Benutzerhandbuch . . . . . . . . . . . . . . . . 19
Gebruikershandleiding . . . . . . . . . . . . . 37
Manuel de l’utilisateur . . . . . . . . . . . . . . 55
Manual do utilizador . . . . . . . . . . . . . . . 73
Manual del usuario. . . . . . . . . . . . . . . . 91
Manuale dell’utente . . . . . . . . . . . . . . .109
. . . . . . . . . . . . . . . . . . .127

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Standards and Approvals
Product Name: TM-S1000
Model Name: M236A
The following standards are applied only to the scanner that are so labeled. (EMC is tested using the
EPSON AC Adapter, Model M235A.)
Europe: CE marking
Safety standards: TÜV (EN60950-1)
North America: EMI: FCC/ICES-003 Class A
Safety standards: UL 60950-1/CSA C22.2 No. 60950-1
Oceania: EMI: AS/NZS CISPR 22 Class A
WARNING
This is a Class A product. In a domestic environment this product may cause radio interference in
which case the user may be required to take adequate measures.
The connection of a non-shielded interface cable to this scanner will invalidate the EMC standards of
this device.
You are cautioned that changes or modifications not expressly approved by Seiko Epson Corporation
could void your authority to operate the equipment.
CE Marking
The scanner conforms to the following Directives and Norms:
Directive 2004/108/EC EN 55022 Class A
EN 55024
IEC 61000-4-2
IEC 61000-4-3
IEC 61000-4-4
IEC 61000-4-5
IEC 61000-4-6
IEC 61000-4-8
IEC 61000-4-11
FCC Compliance Statement For American Users
This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used
in accordance with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference, in which case
the user will be required to correct the interference at his own expense.
For Canadian Users
This Class A digital apparatus complies with Canadian ICES-003.
À l'intention des utilisateurs canadiens
Cet appareil numérique de classe A est conforme à la norme canadienne NMB-003.

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English

TM-S1000 User’s Manual 1
English
English
User’s Manual
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise,
without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with
respect to the use of the information contained herein. While every precaution has been taken in the
preparation of this book, Seiko Epson Corporation assumes no responsibility for errors or omissions.
Neither is any liability assumed for damages resulting from the use of the information contained herein.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third
parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of:
accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this
product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and
maintenance instructions.
Seiko Epson Corporation shall not be liable against any damages or problems arising from the use of any
options or any consumable products other than those designated as Original Epson Products or Epson
Approved Products by Seiko Epson Corporation.
EPSON is a registered trademark of Seiko Epson Corporation in Japan and other countries/regions.
Microsoft, Windows, Windows Vista, and Windows Server are registered trademarks of Microsoft
Corporation in the United States and/or other countries.
NOTICE: The contents of this manual are subject to change without notice.
Copyright © 2011 by Seiko Epson Corporation, Nagano, Japan.

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Important Safety Information
This section presents important information intended to ensure safe and
effective use of this product. Read this section carefully and store it in an
accessible location.
Key to Symbols
The symbols in this manual are identified by their level of importance, as
defined below. Read the following carefully before handling the product.
WARNING:
Warnings must be followed carefully to avoid serious bodily injury.
CAUTION:
Cautions must be observed to avoid minor injury to yourself or damage to
your equipment.
Safety Precautions
WARNING:
Shut down your equipment immediately if it produces smoke, a strange
odor, or unusual noise. Continued use may lead to fire. Immediately unplug
the equipment and contact your dealer or a Seiko Epson service center for
advice.
Never attempt to repair this product yourself. Improper repair work can be
dangerous.
Never disassemble or modify this product. Tampering with this product may
result in injury or fire.
Use the specified AC Adapter (EPSON AC Adapter. C, Model: M235A) only.
Be sure your power cable meets the relevant safety standards and includes
a power-system ground terminal (PE terminal). Otherwise shock may result.
Be sure to use the specified power source. Connection to an improper
power source may cause fire.
Do not allow foreign matter to fall into the equipment. Penetration by
foreign objects may lead to fire.
If water or other liquid spills into this equipment, do not continue to use it.
Continued use may lead to fire. Unplug the power cord immediately and
contact your dealer or a Seiko Epson service center for advice.
Do not use aerosol sprayers containing flammable gas inside or around this
product. Doing so may cause fire.

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LED RADIATION
CLASS 1 LED PRODUCT
Maximum output: 320 µW
Emitted wavelength: 515-540nm (Green)
Test Specification: IEC 60825-1 (2001)
CAUTION:
Do not connect cables in ways other than those mentioned in this manual.
Different connections may cause equipment damage and burning.
Be sure to set this equipment on a firm, stable, horizontal surface. Product
may break or cause injury if it falls.
Do not use in locations subject to high humidity or dust levels. Excessive
humidity and dust may cause equipment damage or fire.
Do not place heavy objects on top of this product. Never stand or lean on
this product. Equipment may fall or collapse, causing breakage and
possible injury.
To ensure safety, unplug this product before leaving it unused for an
extended period.
Before moving the product, unplug it and unplug all cables connected to
it.
Notes on Usage
❏When using the scanner, do not open the covers.
❏Protect the scanner from impact.
❏Do not apply excessive force to the scanner case.
❏Do not place food or beverages such as coffee on the scanner case.
Notes on Installation
❏Be sure that the scanner is installed horizontally.
❏Do not install the scanner in a dusty place.
❏Install the scanner away from magnetic devices.
❏Cables or other foreign objects must not be caught on the scanner.
Notes on Transportation
❏Keep the scanner upright and horizontal during transportion.
❏Ensure that the SF and pocket guides are fully inserted during
transportation.

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Restriction of Use
When this product is used for applications requiring high reliability/
safety, such as transportation devices related to aviation, rail, marine,
automotive, etc.; disaster prevention devices; various safety devices, etc.;
or functional/precision devices, etc.; you should use this product only
after giving consideration to including fail-safes and redundancies into
your design to maintain safety and total system reliability. Because this
product was not intended for use in applications requiring extremely high
reliability/safety, such as aerospace equipment, main communication
equipment, nuclear power control equipment, or medical equipment
related to direct medical care, etc., please make your own judgment on
this product’s suitability after a full evaluation.
Purpose of This Manual
This manual describes basic operations for operators of the TM-S1000
Single feed models (One pocket/Two pocket models) to enable safe and
correct installation and use of the scanner.
Unpacking
The following items are included for the standard specification product. If
any item is damaged, contact your dealer.
❏Scanner
❏Exclusive franking cartridge
❏Power switch cover
❏AC adapter
❏USB cable (length: 170 cm {66.9 in})
❏User’s Manual (this manual)

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Part Names
USB connector
USB cable securing hook
Power supply connector
Franker cover
Franker cover open lever
LED indicators
Power switch
Scanner cover open lever
Scanner cover
Sheet feeder (SF)
Document scanner
Main pocket
Pocket guide
SF guide
Sub pocket
(Only for the two
pocket model)

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What Is the Franker?
The franker is a mechanism in the TM-S1000 that stamps the phrase
"Electronically Presented" in red ink on the front of each check as it is
processed. This helps prevent processing a check more than once.
LED Indicators
POWER LED
❏Comes on when the scanner power is on.
ERROR LED
❏Comes on when the scanner is off line (and when the scanner cover or
franker cover is open.)
❏Flashes when an error occurs or when waiting for document removal.
(See “Troubleshooting” [on page 16 of this manual] for more
information.)
DOCUMENT LED
❏Comes on when the scanner is ready to process documents in the SF
or while the scanner is processing documents.
❏Flashes when the scanner is waiting for document insertion.
Power Switch
Press the power switch to turn on or off the scanner.
When the scanner is stored or not in use for an extended period, turn off
the power switch and disconnect the power cord.
Power Switch Cover
WARNING:
If a machine failure has occurred while
the included power switch cover is
attached, unplug the power cable
immediately. Continued use may result
in a fire hazard.
POWER LED
ERROR LED
DOCUMENT LED

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The power switch cover is intended to prevent the power switch from
being pressed accidentally. To use the cover, place it over the power
switch. When turning on or off of the switch is required, insert a pointed
object into one of the holes of the cover, and press the switch.
Downloading Drivers, Utilities, and Manuals
Drivers, utilities, and manuals can be downloaded from the following
web site:
http://www.epson-pos.com/
Connecting the Scanner to the Host Computer
Follow these steps to connect the scanner to a host computer.
1. Confirm that the scanner is not connected to the host computer.
2. Install the TM-S1000 driver.
Note:
If the scanner is connected to a host computer before the driver is installed,
the Found New Hardware Wizard will be displayed. In that case, cancel the
wizard and install the driver.
3. After installing the driver, connect the scanner to the host computer
via the USB cable.
CAUTION:
Hook the USB cable on the USB cable securing hook to prevent the
cable from falling off. Be sure to use the USB cable that is included with
the scanner.
USB connector
USB cable securing hook
USB cable

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Connecting the AC Adapter
Carefully read the manual for the AC adapter before using the AC adapter.
CAUTION:
Always use the AC adapter. C as the power supply unit.
Should a fault ever occur in the AC adapter, immediately turn off the
power to the scanner and remove the AC cable from the wall socket.
1. Insert the connector of the AC cable into the AC inlet.
2. Insert the connector of the DC cable into the power supply connector.
3. Connect the plug of the AC cable to the wall socket.
DC cable
Plug
AC inlet
AC cable*
*AC cable is not included
with the scanner.
Power supply connector
DC cable

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Opening the Covers
CAUTION:
Do not open the covers during processing. Otherwise a scanning error, a
MICR error, or a paper jam may occur.
Opening the Scanner Cover
Pull the scanner cover open lever to open the scanner cover.
Opening the Franker Cover
Pull the franker cover open lever to open the franker cover.
Scanner cover open lever
Franker cover open lever

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Installing and Replacing the Franking Cartridge
CAUTION:
Keep the franking cartridges out of the reach of children.
Do not disassemble franking cartridges.
Be careful during handling because the ink can permanently stain
clothing.
Seiko Epson recommends using genuine EPSON cartridges for your scanner.
Products of other manufacturers may adversely affect the scanner and
printing quality, and may result in the scanner not being able to achieve
the specified performance levels.
Do not remove the franking cartridge from the packing box until
immediately before its installation. Leaving the cartridge out of its packing
for a prolonged period of time may adversely affect printing quality.
Use up the franking cartridge within 18 months from the date of production
indicated on the cartridge box.
Dispose of the franking cartridge in accordance with any relevant national
or local laws, ordinances, and regulations.
Follow these steps to install a franking cartridge for the first time or to
replace it.
1. Open the franker cover. (See “Opening the Franker Cover” on
page 9.)
2. If a used franking cartridge is installed, hold the knob at the top of the
cartridge and lift the cartridge out of the scanner.
3. Carefully insert a new franking cartridge from the top, and push it
firmly but gently until it clicks in place.
4. Close the franker cover firmly until it clicks in place.
Franking cartridge

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Pulling Out the Guides
Pocket Guide
CAUTION:
Be sure to pull out the pocket guide far enough to accommodate the
documents stored in the guide before using the scanner. Otherwise a
paper jam may occur.
SF Guide
Feeding paper using the SF guide allows you to insert documents
straight. Pull out the SF guide if necessary.
Pocket guide
SF guide

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Processing Documents
The TM-S1000 is capable of performing the following four actions on a
document in a single pass: scanning the image of both the face and the
back, reading magnetic characters, and franking.
Flow of Single Pass Processing
1. Insert a document into the feeder section.
2. The scanner scans the images of the face and back.
3. The scanner reads the magnetic characters on the document.
4. The franking section prints a pattern.
5. The document is fed to the outlet.
Notes on Processing Documents
❏Do not use documents smaller than 120 × 68 mm {4.72 × 2.68 in}
(W × H).
❏Do not use documents larger than 235 × 120 mm {9.25 × 4.72 in}
(W × H).
❏Do not use documents whose thickness or weight is out of the
specified range.
❏Do not use copy paper or other multi-ply paper.
❏Make sure that the documents have no curl, bending (especially on
the corners), warpage, or wrinkles.
❏Do not use checks with paper clips, staples, adhesive tape, or other
foreign materials attached.
❏Do not open the covers while processing is in progress.
3
4
5
1
2

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Inserting Checks
1. Insert a document straight with its face (the side on which magnetic
characters are printed) facing outside into the SF, as shown in the
picture below.
CAUTION:
Do not put more than one document in the SF. Otherwise, a paper jam
or incorrect feeding of multiple documents may result.
Be sure to let go of the document before the scanner starts feeding.
Otherwise, there may be a paper skew, paper jam, or MICR reading
error.
Do not open the covers while processing is in progress.
2. After the document is automatically ejected to the Main/Sub pocket,
put the next document into the SF.
1234780 1234567890
1234780 1234567890

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Ejecting Checks
When the documents are ejected, remove the documents.
CAUTION:
Do not leave more than the specified number of documents in the pockets
while processing documents (Main pocket: 100 sheets, sub pocket: 50 sheets).
Otherwise, a paper jam may occur.
Note:
Some documents may be ejected into the sub pocket depending on your
application. (Except for the one pocket model)
Cleaning
Cleaning the Image Scanner
If the glass of the scanner gets soiled from ink or paper dust, the quality of
the image data may deteriorate. Clean the glass every 6 months or every
100,000 passes.
Follow these steps to clean the glass.
1. Open the scanner cover. (See “Opening the Covers” on page 9.)
Sub pocket
Main pocket

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2. Lightly wipe the glass areas shown in the picture below with a soft,
dry cloth.
CAUTION:
Do not use synthetic detergent, benzine, water, or other liquid for
cleaning. Doing so may result in a stain.
Never apply any liquid directly to the glass of the scanner.
When the glass of the scanner is smeared with oil, grease, or other
unremovable substance, wipe it with a cloth lightly dipped in
alcohol. After that, wipe off all remaining alcohol.
CAUTION:
Be careful not to spill liquid into the scanner mechanism or electronic
components. This could permanently damage the mechanism and
circuitry.
3. Close the scanner cover firmly until it clicks in place.

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Cleaning the MICR Unit
Dirt on the MICR unit may cause frequent magnetic character reading
errors. Clean the MICR unit every six months or every 100,000 passes.
Use the TM-S1000 Utility or your application to clean the MICR unit.
Use the following cleaning card:
KIC Products “Waffletechnology cleaning card (Part No. KW2663-
CS1B15WS EPSON CAPTURE ONE WAFFLE WS CLEANING
CARDS 15/BOX).”
Note:
For information on cleaning procedures, see the TM-S1000 Utility User’s
Manual.
Do not use sticky cleaning sheets. They may cause a paper jam or machine failure.
Be sure to dispose of used cleaning sheets.
It is recommended to clean the MICR unit once per week or once every 2,000
checks for good reading results.
It is recommended to clean the image scanner after cleaning the MICR unit. (See
“Cleaning the Image Scanner” on page 14.)
Troubleshooting
ERROR LED is Flashing or Lit
❏Make sure that the covers are properly closed.
❏If a paper jam has occurred, remove the jammed paper, referring to
the next section “Paper Jams.”
❏Turn off the scanner, and then turn it on after a while. If the error
persists, consult a qualified service person for repair.
Paper Jams
Open the scanner cover or franker cover to remove the jammed paper.
(See “Opening the Covers” on page 9 and “Opening the Franker Cover”
on page 9.)