Epygi Quadro2x Service manual

Quadro Manual II: Administrator's Guide
Edition 1, June 2013
SW Release 5.3.23 and higher

Quadro Manual II: Administrator's Guide
Quadro2x, 2xi; Quadro4x, 4xi; Quadro16x, 16xi (SW Version 5.3.x) 2
Table of Contents
Manual I: see Installation Guide
Step-by-step guide to install and configure Quadro basically.
Manual II: Administrator's Guide
About this Administrator's Guide.............................................................................................................. 4
Quadro’s Graphical Interface ................................................................................................................... 5
Administrator’s Main Page................................................................................................................................................ 5
Recurrent Buttons.......................................................................................................................................................... 6
Recurrent Functional Buttons ............................................................................................................................................ 6
Entering SIP Addresses Correctly....................................................................................................................................... 6
Administrator’s Menus ............................................................................................................................... 7
System Menu ............................................................................................................................................................... 7
System Configuration Wizard......................................................................................................................................... 7
Internet Configuration Wizard......................................................................................................................................... 9
Needed Bandwidth for IP Calls ..............................................................................................................................10
System Security Management.......................................................................................................................................11
Status....................................................................................................................................................................13
General Information................................................................................................................................................13
Network Status......................................................................................................................................................13
Lines Status .........................................................................................................................................................15
Memory Status......................................................................................................................................................18
Hardware Status....................................................................................................................................................19
SIP Registration Status............................................................................................................................................19
IP Lines Registration Status ......................................................................................................................................19
License Status ......................................................................................................................................................20
IP Routing Configuration..............................................................................................................................................20
Configuration Management ..........................................................................................................................................22
Legible Configuration Management .............................................................................................................................23
Events ...................................................................................................................................................................24
Time/Date Settings ....................................................................................................................................................27
Mail Settings ............................................................................................................................................................28
SMS Settings ...........................................................................................................................................................28
Firmware Update.......................................................................................................................................................29
Automatic Firmware Update......................................................................................................................................30
Networking Tools ......................................................................................................................................................31
SNMP Settings .........................................................................................................................................................32
Diagnostics..............................................................................................................................................................33
System Logs ........................................................................................................................................................34
Automatic Provisioning................................................................................................................................................35
Features.................................................................................................................................................................35
Upload Language Pack...............................................................................................................................................36
Update Languages for IP Phones ...............................................................................................................................37
User Rights Management ............................................................................................................................................37
Users Menu ................................................................................................................................................................40
Extensions Management .............................................................................................................................................40
User Extension Settings...........................................................................................................................................42
Pickup Group Extension Settings................................................................................................................................49
Call Park Extension Settings .....................................................................................................................................50
Paging Group Extension Settings ...............................................................................................................................52
Recording Box Extension Settings ..............................................................................................................................54
Attendant Extension Settings.....................................................................................................................................56
Extension Codecs ..................................................................................................................................................62

Quadro Manual II: Administrator's Guide
Quadro2x, 2xi; Quadro4x, 4xi; Quadro16x, 16xi (SW Version 5.3.x) 3
Call Park and Directed Call Park Services .....................................................................................................................63
Recording Box......................................................................................................................................................64
Upload Universal Extension Recordings .......................................................................................................................65
Upload Universal Extension Recordings - Hold music ...............................................................................................65
Add Multiple Extensions...........................................................................................................................................65
Receptionist Management............................................................................................................................................66
Extensions Directory ..................................................................................................................................................70
Authorized Phones Database........................................................................................................................................70
Call Back Services .................................................................................................................................................71
Telephony Menu...........................................................................................................................................................73
Call Statistics ...........................................................................................................................................................73
RTP Statistics.......................................................................................................................................................76
FAX Statistics .......................................................................................................................................................77
SIP Settings.............................................................................................................................................................77
Host aliases for SIP ................................................................................................................................................78
Generate And Install New CA Root Certificate ................................................................................................................78
RTP Settings............................................................................................................................................................78
NAT Traversal Settings ...............................................................................................................................................79
Line Settings............................................................................................................................................................82
Onboard Line Settings.............................................................................................................................................82
Information on the Caller ID system ..................................................................................................................83
IP Line Settings.....................................................................................................................................................84
Supported SIP Phones......................................................................................................................................86
Programmable Keys Configuration .....................................................................................................................86
Manage IP Phones Templates............................................................................................................................87
IP Phones Logo ...............................................................................................................................................88
FXS Gateway Management ...............................................................................................................................88
Loopback Settings..................................................................................................................................................89
Hot Desking .........................................................................................................................................................89
FXO Settings ...........................................................................................................................................................90
ISDN Settings ..........................................................................................................................................................91
External PSTN Gateways ............................................................................................................................................95
Gain Control ............................................................................................................................................................96
SIP Tunnel Settings ...................................................................................................................................................96
Call Routing.............................................................................................................................................................98
Local AAA Table..................................................................................................................................................104
Global Speed Dial Directory ....................................................................................................................................105
Allowed Characters and Wildcards............................................................................................................................105
Best Matching Algorithm ........................................................................................................................................106
VoIP Carrier Wizard .................................................................................................................................................109
RADIUS Client Settings.............................................................................................................................................110
Voice Mail Common Settings ......................................................................................................................................111
Dial Plan Settings....................................................................................................................................................113
3PCC Settings........................................................................................................................................................113
RTP Streaming Channels ..........................................................................................................................................113
Call Recording Settings.............................................................................................................................................114
Internet Uplink Menu....................................................................................................................................................116
PPP/ PPTP Settings.................................................................................................................................................116
Advanced PPP Settings.........................................................................................................................................117
VPN Configuration...................................................................................................................................................117
Dynamic DNS Settings..............................................................................................................................................124
Firewall and NAT.....................................................................................................................................................125
Advanced Firewall Settings.....................................................................................................................................125
Filtering Rules ........................................................................................................................................................126
Service Pool.......................................................................................................................................................127
IP Pool .............................................................................................................................................................128
IDS Log................................................................................................................................................................130
Network Menu ...........................................................................................................................................................131

Quadro Manual II: Administrator's Guide
Quadro2x, 2xi; Quadro4x, 4xi; Quadro16x, 16xi (SW Version 5.3.x) 4
DNS Settings .........................................................................................................................................................131
DNS Server Settings ................................................................................................................................................131
DHCP Server Settings ..............................................................................................................................................132
Registration Form .......................................................................................................................................................134
Administrator’s Additional Features ..................................................................................................................................135
Incoming Call Blocking and Outgoing Call Blocking............................................................................................................135
Voice Mail Profiles ...................................................................................................................................................135
Logout ....................................................................................................................................................................138
Appendix: PBX Services for Quadro’s Administrator..................................................................................139
Appendix: Extension User's Welcome Page .............................................................................................140
Appendix: System Default Values..........................................................................................................141
Administrator Settings ..................................................................................................................................................141
Extension Settings ......................................................................................................................................................147
Appendix: Software License Agreement..................................................................................................149
Manual III: see Extension User's Guide
Describes detailed the menus available for extension users and includes further all call codes at a glance.

Quadro Manual II: Administrator's Guide About this Administrator's Guide
Quadro2x, 2xi; Quadro4x, 4xi; Quadro16x, 16xi (SW Version 5.3.x) 4
About this Administrator's Guide
The Quadro Manual is divided into three parts:
•Manual-I: Installation Guide
gives step-by-step instructions to provision the Quadro IP PBX and configure the phone extensions with the Epygi SIP Server. After successfully
configuring the Quadro IP PBX, users will be able to make SIP phone calls to remote Quadro devices, make local calls to the PSTN and access
the Internet from devices connected to the LAN.
•Manual-II: Administrator's Guide explains all Quadro management menus available for administrators only. It includes a list of all System
Default Values.
•Manual-III: Extension User's Guide explains all Quadro management menus available for extension users. A list of all call codes can be found
there, too.
This Administrator's Guide explains all Quadro2x flavors (2x, 2xi), all Quadro4x flavors (4x, 4xi) and all Quadro16x flavors (16x, 16xi).
Throughout this Administrator's Guide, the Quadro4x is shown as the reference system.
This guide contains many example screen illustrations. Since Quadro IP PBXs offer a wide variety of features and functionality, the example screens
shown may not appear exactly the same for your particular Quadro IP PBX as they appear in this manual. The example screens are for illustrative
and explanatory purposes, and should not be construed to represent your own unique environment.
Quadro’s Graphical Interfacedescribes to the Quadro's graphical user interface and explains all recurrent buttons.
Administrator’s Menus explains the Administrator's management pages according to the menu structure shown on the main page of the Quadro
management.
Administrator’s Additional Features explains some input-options for administrators only that may be selected from the extension user's main
page.
Appendix: PBX Services for Quadro’s Administrator explains PBX features for administrator accessible from the handset.
Appendix: Extension User's Welcome Page includes a form that allows the administrator to inform his extension user with all individually needed
addresses and phone numbers.
Appendix: System Default Values lists all factory defaults.
Appendix: Software License Agreement includes the contract for using Quadro's hardware and software.

Quadro Manual II: Administrator's Guide Quadro's Graphical Interface
Quadro2x, 2xi; Quadro4x, 4xi; Quadro16x, 16xi (SW Version 5.3.x) 5
Quadro’s Graphical Interface
Administrator’s Main Page
When the administrator logs in, the Quadro Management page is displayed with a table of active calls (including information about call peers, call
duration and start time) at the startup. The button Terminate next to each active call is used to terminate the corresponding call. The number of total
active calls is displayed above the table.
Fig. II-1: Quadro4x Management
Here the administrator may access the following settings and perform the actions:
By clicking on System, Users, Telephony, Internet Uplink or Network the administrator may access the following settings in each respective
category and perform actions specific to each category.
The Install Checklist option in the Main Menu opens a page that lists the most useful actions and the corresponding hyperlinks for the Quadro’s
initial setup and configuration procedure. From this page you can be linked to the appropriate pages where the corresponding configuration can be
done. Here, you can also save your progress of Quadro’s setup by selecting the corresponding action’s checkbox and pressing Save.
•
System Menu
•System Configuration Wizard
•Internet Configuration Wizard
•System Security Management
•Status
•IP Routing Configuration
•Configuration Management
•Events
•Time/Date Settings
•Mail Settings
•SMS Settings
•Firmware Update
•Networking Tools
•SNMP Settings
•Diagnostics
•Features
•Upload Language Pack User Rights Management
•
Telephony Menu
•Call Statistics
•SIP Settings
•RTP Settings
•NAT Traversal Settings
•Line Settings
•FXO Settings
•ISDN Settings
•External PSTN Gateways
•Gain Control
•SIP Tunnel Settings
•Call Routing
•VoIP Carrier Wizard
•RADIUS Client Settings
•Voice Mail Common Settings Dial Plan Settings
•
•3PCC Settings
•RTP Streaming Channels Call Recording Settings
•
Internet Uplink Menu
•PPP/ PPTP Settings
•VPN Configuration
•Dynamic DNS Settings
•Firewall and NAT
•Filtering Rules IDS Log
•
Users Menu
•Extensions Management
•Receptionist Management
•Extensions Directory Authorized Phones Database
•
Network Menu
•DNS Settings
•DNS Server Settings DHCP Server Settings
Registration Form
(in menu tree only)
The functional button Renew Wan IP Address appears on the administrator’s main Quadro Management page if the Quadro device acts as a
DHCP client. The Renew WAN IP Address button is used to obtain a new WAN IP address in case, e.g., the Quadro moves to another network.
Logout
The functional button Establish Your Internet Connection Now respectively Terminate Your Internet Connection Now occurs on the Quadro
Management page if PPPoE is used as WAN interface protocol.
The link Please Check Your Pending Events will be displayed on the administrator Main Menu page if new system events exist. The link leads to
the Events page that can be also accessed from the System menu.
The list of Users currently logged into the system is seen in the lower right corner of the Administrator's Main Menu. Information about IP address
user accessed Quadro GUI from, the username user is logged in and the time until the next automatically logout is provided herein. The current
version of the Quadro's firmware and of its boot loader is also available here. The idle session timeout is set to 20 minutes. If no action is performed
during that time, user will be automatically moved to the Login page and will be requested to login again.

Quadro Manual II: Administrator's Guide Quadro's Graphical Interface
Quadro2x, 2xi; Quadro4x, 4xi; Quadro16x, 16xi (SW Version 5.3.x) 6
Recurrent Buttons
Throughout this guide, you will see a variety of recurrent buttons. Below is a description of these buttons.
Button Description Button Description
This button leads back to the previous
page of a fixed sequence of pages (used
mainly in wizards).
This button returns you to the page you were
previously on.
This button leads forward to the next page
of a fixed sequence of pages (used mainly
in wizards).
This button confirms an operation you started
before.
This button discards the latest not yet
confirmed entries.
This button confirms an operation you chose
before.
This is the last button of a fixed sequence
of pages that completes and saves the
entries of an entire sequence.
This button discards an operation you chose
before.
This button opens the help page
belonging to the currently active Quadro
management page.
This button saves the settings modified on the
currently active management page.
This button opens a window where the last
inserted IP addresses are listed. It allows
the user to make a quick selection of an IP
address that has been previously used.
This will avoid the user needing type it
again. The clipboard can hold up to 10 IP
addresses and a new IP address will
replace the oldest one from the list.
This button opens a window where the last
inserted SIP addresses are listed. It allows the
user to make a quick selection of an IP address
that has been previously used. This will avoid
the user needing type it again. The clipboard
can hold up to 10 SIP addresses and a new
SIP address will replace the oldest one from the
list.
Recurrent Functional Buttons
In connection with the tables, the following are the few buttons you will see:
Functional Button Description
Allows adding a new record to the displayed table. A new page will be displayed to enter any new settings.Add
Allows modifying the settings of the record selected by a checkbox. Normally only one (1) record may be selected. A new
page will be displayed to enter the modified settings.
Edit
Deletes the selected entry(s) of a table. A warning message will ask for confirmation before deleting an existing entry.Delete
Selects all table entry(s) for example for further deletion.Select All
Inverses (opposites) an existing selection of table entry(s). If no entries are selected, clicking
the button will select all
records.
Inverse Selection
May be shown in the upper right corner of a page. It displays the number of seconds remaining until the next refresh of the
page will occur. It may be used to reload the page manually.
Refresh in...
Most of the tables offer the option to sort the entries in ascending or descending order by clicking the headings of the columns. A small arrow next to
the column heading indicates the direction of sorting - upward or downward. The entries of the table can be selected by using the corresponding
checkboxes in order to edit or delete them.
Entering SIP Addresses Correctly
Calls over IP are implemented based on Session Initiating Protocol (SIP) on the Quadro. When making a call to a destination that is somewhere on
the Internet, a SIP address must be provided.
SIP addresses needs to be specified in one of the following formats:
“display name” <username@ipaddress:port>
“display name” <username@ipaddress>
username@ipaddress:port
username@ipaddress
username
The display name and the port number are optional parameters in the
SIP address. If a port is not specified, 5060 will be set up as the default
one. The range of valid ports is between 1024 and 65536.
A flexible structure of wildcards is allowed. In comparison with a
wildcard, the “?” character stands for only one unknown digit and the “*”
character stands for any number of any digits.
For your convenience, the following combinations can be used:
•*@ipaddress - any user from the specified SIP server
•username@* - a specified user from any SIP server
•*@* - any user from any SIP server
Please Note: Wildcards are available for caller addresses only. No
wildcard characters are allowed for called party addresses. Exceptions
are addresses in the Supplementary Addresses table that are used by
Outgoing Call Blocking and Hiding Caller Information Settings
services. To use “*” and “?” alone (as non wildcard characters), use “\*”
and “\?” correspondingly.

Quadro Manual II: Administrator's Guide Administrator’s Menus
Quadro2x, 2xi; Quadro4x, 4xi; Quadro16x, 16xi (SW Version 5.3.x) 7
Administrator’s Menus
System Menu
Fig. II-1: System Menu in Dynamo theme
Fig. II-2: System Menu in Plain theme
System Configuration Wizard
The System Configuration Wizard allows the administrator to define the Quadro’s Local Area Network settings and to specify regional configuration
settings to make Quadro operational in its LAN. The System Configuration Wizard MUST be run upon Quadro's first startup to make sure that it
works properly in its network environment. The Wizard allows navigating through the following basic configuration parameters and settings:
•System Configuration (see below)
•DHCP Settings for the LAN Interface
•Regional Settings and Preferences (see below)
•Emergency Codes and PSTN Access Codes Settings (see below)
DHCP Settings for the LAN are described in the chapters below.
The LAN configuration and regional settings will be described later
in this chapter.
Please Note: It is strongly recommended to leave the factory
default settings if their meanings are not fully clear to the
administrator.
Fig. II-3: System ConfigurationWizard - Start page

Quadro Manual II: Administrator's Guide Administrator’s Menus
Quadro2x, 2xi; Quadro4x, 4xi; Quadro16x, 16xi (SW Version 5.3.x) 8
The System Configuration page contains the host name, IP
address and Subnet Mask information about the Quadro LAN
interface. These settings make Quadro available to the internal
network.
The System Configuration page offers the following input options:
Host Name requires a host name for the Quadro device.
Domain Name requires the LAN side domain name which the
Quadro belongs to.
IP Address requires the Quadro host address for the LAN
interface.
Subnet Mask requires the Quadro hosts’ Subnet Mask.
Fig. II-4: System ConfigurationWizard - System Configuration page
The Regional Settings and Preferences are used to select
settings specific to the location of the Quadro. This is important for
the functionality of the voice subsystem.
The Regional Settings and Preferences page has two drop down
lists to select the Location (country) and a corresponding
Timezone.Quadro will support Daylight Savings (DST) correction if
it is available for the selected time zone.
This page also has a manipulation radio button group to choose:
•System Language – selection is available only when the
custom Language Pack has been uploaded and it is used to
enable custom language for system voice messages or
returning back to the default language English.
•GUI Theme - selection used to select the GUI theme style of
the web based configuration pages.
•The Choose Theme on Login
checkbox indicates whether the
GUI theme selection radio buttons should be displayed on the
Quadro Login page. Selecting the checkbox will allow users to
choose the GUI theme before logging into the Quadro.
Leaving the checkbox unselected will require the administrator
to run the System Configuration Wizard to change the theme.
Fig. II-5: System ConfigurationWizard - Regional Settings page
The Emergency Codes and PSTN Access Codes Settings are
used to configure the emergency dial plan.
The Emergency Codes text field requires the PSTN numbers of
the emergency or lifeline services. Multiple emergency codes,
separated by commas, can be inserted in this field. For each
emergency code, a routing pattern will be generated in the Call
Routing Table, which will allow faster and easier calls to emergency
destinations.
The PSTN Access Code drop down list allows you to select the
prefix code for accessing the PSTN line in the routing mode.
Dialing the digits inserted in this text field will provide the PSTN dial
tone when dialed from the handset.
Fig. II-6: System ConfigurationWizard - Emergency Codes and PSTN Codes Settings page

Quadro Manual II: Administrator's Guide Administrator’s Menus
Quadro2x, 2xi; Quadro4x, 4xi; Quadro16x, 16xi (SW Version 5.3.x) 9
Internet Configuration Wizard
The Internet Configuration Wizard allows the administrator to configure the WAN interface settings and to adjust Quadro’s connectivity with an
external network. The Internet Configuration Wizard MUST be run for Quadro to be connected to the Internet.
All the settings of the Internet Configuration Wizard are
described in the chapters below except those for the IP settings,
which will be described in this chapter.
Please Note: It is strongly recommended
not to change the
factory default settings if their meanings are not fully clear to
an administrator.
Fig. II-7: Internet Configuration Wizard - Start page
The Wizard allows navigating through the following basic configuration parameters and settings:
•Uplink configuration (see below)
For WAN Interface protocol PPPoE:
•PPP/ PPTP Settings
•WAN Interface Configuration (see below)
• DNS Settings
For WAN Interface protocol PPTP:
•WAN IP Configuration (see below)
•PPP/ PPTP Settings
•WAN Interface Configuration (see below)
•
For WAN Interface protocol Ethernet:
DNS Settings
•WAN IP Configuration
•WAN Interface Configuration (see below)
• DNS Settings
The Switch to Auto Provisioning link moves you to the Automatic Provisioning page where Quadro can be configured automatically.
The Uplink Configuration page allows you to select the Quadro‘s
WAN interface connection type and its bandwidth settings. These
settings will make Quadro available to the external network.
Depending on the Uplink Interface Protocol selection, the page
following the Uplink Configuration page is different. Thus if
PPPoE is selected, the next page will be PPP Configuration, while
selecting Ethernet will bring up the WAN IP Configuration page.
The Uplink Configuration page offers the following components:
The WAN Interface Protocol radio buttons are used to choose the
protocol depending on the requirements of the ISP (Internet Service
Provider):
•PPPoE - turns on the PPP over an Ethernet connection.
•PPTP – turns on the Point to Point Tunneling Protocol
(PPTP) interface used for the connection between Quadro
and ADSL modem. A fixed IP address configuration is
needed in this case.
•Ethernet - turns on the Ethernet connection.
Fig. II-8: Internet Configuration Wizard - Uplink Configuration page
The WAN Interface Bandwidth settings allow the specification of the upstream and downstream speeds in kbit/s, helping to assure the quality of IP
calls. An IP call looses the voice quality if there is no available bandwidth. When approaching the limits of bandwidth capacity, another IP call will be
declined.
The bandwidth provided by the ISP has to be specified in the text fields Upstream Speed and Downstream Speed. The default entry in both fields
is 10000, the maximum bandwidth of a 10 MB Ethernet. In most cases, providers offer a smaller bandwidth than 10000 kbit/s. You may see the
required bandwidth in the chapter Needed Bandwidth for IP Calls.
The Min Data Rate text field requires the amount of upstream bandwidth that ought to remain for data applications even if voice applications use the
entire available upstream bandwidth. The value selected here needs to be smaller than the upstream bandwidth and is measured in kbit/s.

Quadro Manual II: Administrator's Guide Administrator’s Menus
Quadro2x, 2xi; Quadro4x, 4xi; Quadro16x, 16xi (SW Version 5.3.x) 10
The WAN IP Configuration page is only displayed if Ethernet or
PPTP has been selected to be the uplink protocol. It offers the
following components:
The Assign automatically via DHCP radio-button selection
switches to automatic retrieval of the WAN IP address from a
DHCP server at the ISP/uplink.
Please Note: DHCP referred to here is the one that runs on the
provider’s side and not the Quadro’s personal DHCP server.
The Assign Manually radio-button switches to the manual
adjustment of IP settings. This selection requests the following
parameters:
IP Address requires the IP address for the Quadro WAN interface.
Subnet Mask requires the subnet mask for the Quadro device
WAN interface.
Default Gateway requires the IP address of the router where all
packets are to be sent to, for example, to the router of the provider.
Fig. II-9: Internet Configuration Wizard - WAN IP Configuration page
The WAN Interface Configuration page may be used to modify
the MAC address of the Quadro. This might be necessary if the ISP
(Internet Service Provider) requires a specified MAC address, for
example, for authentication. This page offers the following
components:
MAC Address Assignment manipulation radio-buttons:
•This Device turns to the default MAC address of the Quadro.
•User Defined requires user defined MAC Address.
The MTU drop down list allows you to select the maximum packet
size on the Ethernet (in bytes). MTU is used to fragment the
packets before transmitting them to the network. The MTU
preferred value is dependent on the Ethernet connection. The
default MTU size is 1500 Bytes for Ethernet and 1400 Bytes for
PPPoE.
Fig. II-10: Internet ConfigurationWizard - WAN MAC Address Configuration page
Needed Bandwidth for IP Calls
The bandwidth required by an IP call depends on the codecs used and these specifications are listed in the tables below:
Required Bandwidth for Standard Packets:
Packet
Size in
msec.
Needed bandwidth in kbit/s using the Codecs:
G.711u/G.711
a
G.726-16 G.726-24 G.726-32 G.726-40 G.729a iLBC-
13.33
G.722 G.722.1
10
105
58
66
74
82
50
-
105
74
20 84 37 45 53 61 29 - 84 53
30 76 30 38 45 53 22 27 76 45
40
74
27
34
42
50
19
-
74
42
50
71
25
32
40
48
17
-
71
40
60
67
22
30
37
45
15
20
67
37

Quadro Manual II: Administrator's Guide Administrator’s Menus
Quadro2x, 2xi; Quadro4x, 4xi; Quadro16x, 16xi (SW Version 5.3.x) 11
Needed Bandwidth for Encrypted Packets when using a SRTP:
Packet
Size in
msec.
Needed bandwidth in kbit/s using the Codecs:
G.711u/G.711a G.726-16 G.726-24 G.726-32 G.726-40 G.729a iLBC-
13.33
G.722 G.722.1
10 114 66 74 82 90 58 - 114 82
20
89
41
49
57
65
33
-
89
57
30
81
33
41
49
57
26
31
81
49
40 76 28 36 44 52 20 - 76 44
50 74 26 34 42 50 18 - 74 42
60 72 24 32 40 48 16 22 72 40
Required Bandwidth for Encrypted Packets when a VPN is used:
Packet
Size in
msec.
Needed bandwidth in kbit/s using the Codecs:
G.711u/G.711a G.726-16 G.726-24 G.726-32 G.726-40 G.729a
iLBC-
13.33
G.722 G.722.1
10
148
98
105
118
124
92
-
148
118
20
105
59
65
74
81
49
-
105
74
30
90
43
52
60
66
35
41
90
60
40
85
38
45
53
61
30
-
85
53
50
80
34
41
48
56
26
-
80
48
60
74
29
37
45
52
22
26
74
45
System Security Management
The System Security Management offers a possibility of managing the global security levels, running the system security diagnostics program and
receiving complete reports on the Quadro configuration security. It includes three pages- the System Security Settings page, System Security
Diagnostics page and the SIP IDS Settings page.
The System Security Settings
page includes the following
components:
The Security Level table -
allows selecting the Security Level
defining requirements to the IP Lines' password strength and the
Security Report granularity. The security levels are as follows:
•Low - There are no specific restrictions on the strength of
the saved password. Only the critical warnings on the
Call Routing Rules to PSTN and IP-
PSTN, disabled
Firewall and IDS will be generated in Security Report.
•Medium -
The minimum strength of the IP Line
passwords should be "good". The Security Report will
generate warnings on all unsecured Call Routing rules, IP
Line passwords, Firewall level (if it is set to lower than
"Medium") and disabled IDS.
•High -
The minimum strength of the IP Line passwords
should be "strong". The Security Report will generate
warnings on the IP Line passwords, disabled IDS,
unsecured SIP, and unsecured Routing Rules to SIP,
PSTN and IP-PSTN and also regarding the Firewall level
if it is set to lower than "High". Fig. II-11: Quadro System Security Management page
The System Security Diagnostics page allows running the security audit and getting the security reports. The Start Security Audit functional
button is used for running the security audit. The Quadro Security Audit is a security reporting system, which generates the warnings regarding the
Quadros weaknesses relative to the selected Security Level. The warnings may vary depending on the selected global Security Level. The Security
Audit will detect the security related configuration issues in Firewall, IDS, IP Line passwords, Call Routing and extension settings.

Quadro Manual II: Administrator's Guide Administrator’s Menus
Quadro2x, 2xi; Quadro4x, 4xi; Quadro16x, 16xi (SW Version 5.3.x) 12
The output of Security Audit may look as follows:
Start security audit...
Checking...
Firewall ... done
IP Lines ... done
Call Routing ... done
Extensions ... done
Users ... done
Settings do not correspond to selected security level.
You can view the complete report by clicking the 'Show
the latest security report' link below.
Fig. II-12: Quadro System Security Diagnostics page
The Show the latest security report link allows to display the last security audit report. This page also contains the following useful links to adjust
the system security:
•User Rights Management
•IP Line Settings
•Firewall/NAT
The SIP IDS Settings page includes the following components:
Enable SIP IDS checkbox selection allows to prevent the SIP
attacks.
The Add the IP address into the Blocked IP list in Firewall
checkbox allows to block SIP attacker’s IP address. SIP attacker’s
IP address will be blocked by Quadro Firewall and will be added on
the Firewall Blocked IP List table.
The Discard SIP messages from IP address for checkbox allows
to discard the accumulated SIP messages from the Quadro SIP
cash after defined timeout (default timeout value of “Discard SIP
messages from IP address for” service is 32 seconds).
Fig. II-13: Quadro SIP IDS Settings page

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The Exceptions link leads to the Exceptions for SIP IDS page
where user can require the trusted IP address(es) that can't be
blocked.
Add opens the page Exception IP- Add Entry, where a trusted IP
address can be established.
Delete removes the selected entries from the IP address table.
Select all selects all entries of the table.
Inverse Selection inverses the current selection (if no record is
selected, clicking on inverse selection will select all records).
Fig. II-14: Exceptions for SIP IDS Table
Status
The system status window displays non-editable tables providing extensive system status information about Quadro: General Information, Network
Status,Lines Status, Memory Status, Hardware Status, SIP Registration Status, IP Lines Registration Status and IP Lines Registration Status. The
links on this page lead to device Transfer Statistics, user mailboxes and supplementary services configuration pages.
The System Status page has several tables providing system information.
General Information
The General Information page includes the following information:
•Uptime duration - Period Quadro is running since last reboot.
•Device hostname -Quadro device host name.
•Quadro Operating System - Quadro operating system
version.
•Application Software - Software and file system versions of
the Quadro.
•Boot Loader - Quadro boot loader version.
•DSP Software - Quadro DSP software version and the date of
build.
•Language Pack – this field is present only when the custom
language pack is uploaded and it indicates the version.
Fig. II-15: Quadro Status - General Information page
Network Status
The Network Status
page includes the following information about
Interfaces:
Interface Name lists the Network interfaces available on the
Quadro (LAN, WAN, IPSec and a number of PPPs, depending on
the number of active PPP connections).
IP Address lists the IP addresses corresponding to each network
interface.
Subnet Mask
lists the subnet masks corresponding to each
network interface.
Properties will list either the MAC address corresponding to each
network interface on the Quadro or the PPTP, L2TP and IPSec
peer IP address if an active VPN (IPSec or PPP) interface exists.
Monitor includes links to survey LAN, WAN, IPSec and PPP traffic
correspondingly. The VPN traffic link will be displayed only if a VPN
has been configured. The selection of these links will open a new
window with a table of network traffic statistics on the following
selected interfaces:
Fig. II-16: Quadro Status Network Status page

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•Received Bytes
•Received Packets
•Received Errors
•Received Drop Errors
•Received Overrun Errors
•Received MultiCast Packets
•Transmitted Bytes
•Transmitted Packets
•Transmitted Errors
•Transmitted Drop Errors
•Transmitted Carrier Errors
•Transmitted Collisions
When opening the corresponding interface statistics window, no traffic values are displayed at first. After opening the window, the tables will serve as
a counter and traffic statistics will be updated every minute.
DNS Server, Alternative DNS Server and Default Gateway - these display the Quadro settings corresponding to what has been configured with
the System Configuration Wizard.
Services (NTP Server and Client, DHCP Server and Client, DNS, Firewall, NAT, PPP, IDS) statuses: shows if they have stopped or if they are still
running.
The View VPN Status link refers to the VPN Configuration page where all VPN (IPSec, PPTP and L2TP) connections can be viewed and edited.
Transfer Statistics - link to the Transfer Statistics page.
The Transfer Statistics page shows a user-
defined statistics
table with the transmit/receive value (criteria), interface type and
time period. It contains the following components:
Time range of statistic table - the drop down list includes the
period (in days) statistics data that is to be collected and the
corresponding diagram charts that are to be built.
Interface - the drop-down list offer the values:
•WAN - Wide Area Network (WAN) events only
•LAN - Local Area Network (LAN) events only
When Show also as readable values
checkbox is selected, an
additional table with statistics values will be displayed on the next
page.
Fig. II-17: Transfer Statistics page

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The area Receive Values provides the following:
•Receive Bytes - number of received bytes.
•Receive Packets - number of received Ethernet packets.
•Receive Errors - number of received packets containing
errors.
•Receive Drop Errors - number of received packets that
have been discarded.
•Receive Overrun Errors - number of received overrun
errors that occur when the receive buffer is not large enough
to hold all incoming packets. This error usually appears due
to a slow receiving system.
•Receive MultiCast Packets - number of received broadcast
packets.
The area Transmit Values provides the following:
•Transmit Bytes - number of transmitted bytes
•Transmit Packets - number of transmitted Ethernet
packets.
•Transmit Errors - number of transmitted packets containing
errors.
•Transmit Drop Errors - number of transmitted packets that
have been discarded.
•Transmit Carrier Errors - number of transmit carrier errors
that occur due to a defective or lost connection on the
Ethernet link.
•Transmit Collisions - number of transfer errors that
occurred during a simultaneous packet transmission from
both sides.
Fig. II-18: Transfer Statistics Diagram Chart
To see the Transfer Statistics Diagram Charts, select the desired criteria and click Save to generate the corresponding chart and the table
showing the transfer statistics values (if enabled). The letters M(millions) and K(thousands) used in the legend of the displayed diagrams show the
total number of specified criteria. The Reset Statistics button is used to reset the chart and the table (if enabled).
Lines Status
The Quadro Status - Lines Status page shows the current status of each of the FXS, IP and FXO/ISDN lines including details of the attached
extension. Since only one line of information can be displayed at a time, the Line, IP Line and FXO/ISDN Trunk functional buttons are used to
navigate through the information regarding other lines.
The Lines Status table displayed for FXS and IP lines includes a group of static and dynamic parameters. Static parameters are always displayed.
Dynamic parameters only appear when an event takes place on the extension.

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Static Parameters:
Extension shows the extension number of the selected
telephone line.
Display Name shows the corresponding name.
Phone State may have the value On Hook or Off Hook. For
IP Line Status, this field may additionally have Not Configured
and Temporary Offline values.
Number of Active Calls shows the number of calls that are
currently present on the phone.
Dynamic Parameters:
Call State shows the current state of the extension (in voice
mail, in call, waiting, busy, call out, ring in, etc.).
Caller Party appears when a call is received and indicates the
caller extension and the IP address or a phone number,
depending on type of call.
Called Party appears when a call is placed and indicates the
destination extension and the IP address or a phone number,
depending on type of call.
Call Type shows whether the call is Internal or External and
whether it is a PSTN call, PBX call or IP call.
Call Start Time shows the call start date and time.
Call Duration shows the current call duration.
Fig. II-19: Lines Status - Lines Status page upon established call
RX Codec shows the codec used to encrypt the incoming packets. TX Codec shows the codec used to encrypt the outgoing packets. If RX and
TX codecs are the same, only one Codec field will be displayed.
For IP Line Status, the following dynamical parameters appear on this page:
Username shows the IP phone’s client name registered on the Quadro.
Last Registered shows the date and time, the corresponding IP phone has been last registered on the Quadro.
Expires In shows when the last registration of the IP phone will expire.
Binding IP Address shows the IP address of the IP phone within the Quadro’s LAN network.
The list of supplementary services
provides the following
additional status information for each telephone line: Enabled or
Disabled.
For Incoming and Outgoing Call Blocking, Speed Calling,
Hiding Caller Info, Voice Mailbox and Group List services, the
number of Entries will be displayed in the corresponding service
table. For Voice Mail Service, the voice mailbox configuration
mode is displayed here.
This allows administrator to view the status and to be notified
about services running on Quadro for every line. The services are
designed as links that guide the administrator to the
corresponding service page of the selected user.
Fig. II-20: Quadro Status - Lines Status

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The Lines Status table of each FXO Line provides information
about the Allowed Call Types, the extension number (attendant
or routing client), to whom the Incoming Call is Routed To and
the State of the line (Free or Busy).
The FXO Channel Usage Statistics link is only present for local
FXO lines (this option is not available for shared FXO lines) and
leads to the page where diagram chart of FXO lines usage can be
viewed.
Fig. II-21: Line Status - FXO Status page
The FXO Channel Usage Statistics page consists of following
components used to define the chart parameters:
Trunk checkboxes are used to select the FXO line number(s)
over which the FXO traffic chart will be built. At least one Trunk
checkbox should be selected, otherwise error message appears.
Time range of statistic table drop down list includes the period
(in days) statistics data that is to be collected and the
corresponding diagram chart that is to be built.
Incoming Calls and Outgoing Calls checkboxes are used to
select whether the FXO traffic statistics for only incoming or
outgoing or for both type of calls should be displayed in the
diagram chart.
Maximum Active Calls checkbox is used to have the number of
maximum active calls displayed in the diagram chart.
At least one of these checkboxes should be selected, otherwise
error message appears.
Fig. II-22: FXO Channel Usage Statistics page
Show button is used to generate an FXO channels usage
diagram chart over the parameters selected above.
When this button is pressed, FXO Channel Usage Statistics
chart appears. It represents dependency between the time frame
and the number of calls performed during that period. Additionally
it may display the maximum number of calls performed in the
selected time frame.
The Line Status for ISDN Trunk
displays the state of the B1 and
B2 channels and the information about the active calls on them.
This page includes a group of static and dynamic parameters.
Static parameters are always displayed. Dynamic parameters
appear only when an event takes place on the channel.
Fig. II-23: FXO Channel Usage Statistics chart
Static Parameters:
•B channel - the state of the channel (enabled or disabled)
•State - the current state of the channel (free, busy or N/A)
Dynamic Parameters:
•Caller Party - this parameter appears when a call is
received and indicates the caller address
•Called Party - this parameter appears when a call is placed
and indicates the destination address
•Call Duration - current call duration (in seconds)
Fig. II-24: Lines Status page

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The ISDN Channel Usage Statistics link is only present for local ISDN lines (this option is not available for shared ISDN lines) and leads to the
page where diagram chart of ISDN trunks usage can be viewed.
The ISDN Channel Usage Statistics page consists of following
components used to define the chart parameters:
Trunk checkboxes are used to select the ISDN line number(s)
over which the ISDN traffic chart will be built. At least one Trunk
checkbox should be selected, otherwise error message appears.
Time range of statistic table drop down list includes the period
(in days) statistics data that is to be collected and the
corresponding diagram chart that is to be built.
Incoming Calls and Outgoing Calls checkboxes are used to
select whether the ISDN traffic statistics for only incoming or
outgoing or for both type of calls should be displayed in the
diagram chart.
Maximum Active Calls checkbox is used to have the number of
maximum active calls displayed in the diagram chart.
At least one of these checkboxes should be selected, otherwise
error message appears.
Fig. II-25: ISDN Channel Usage Statistics page
Show button is used to generate an ISDN channels usage
diagram chart over the parameters selected above.
When this button is pressed, ISDN Channel Usage Statistics
chart appears. It represents dependency between the time frame
and the number of calls performed during that period. Additionally
it may display the maximum number of calls performed in the
selected time frame.
Fig. II-26: ISDN Channel Usage Statistics chart
Memory Status
The Memory Status page includes tables with the available User
Space information for each extension. These tables display the
space used by the voice mailbox and uploaded/recorded system
greetings. It shows the free and total space (counted in
minutes/seconds) for every extension. This page includes the
following information:
Memory Size shows total memory space (counted in
minutes/seconds) available on the Quadro and assigned to all
extensions.
The table’s links lead the administrator to the extension settings
page where User Space may be altered.
The System Memory row indicates the space occupied by the
universal extension recordings. Link refers to the Upload
Universal Extension Recordings page where universal extension
system messages may be uploaded.
Call Statistics shows the current number of calls with recorded
statistic entries.
Fig. II-27: Memory Status page

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Hardware Status
The Hardware Status table displays a list of the hardware
devices present and parts present and currently available on the
Quadro
board. Also, the hardware device version number and
additional comments about its state are displayed here.
Fig. II-28: Hardware Status page
SIP Registration Status
The SIP Registration Status is a table displaying the SIP
registration information of the Quadro extensions.
The table contains a list of all the registered extensions of the
Quadro, SIP registration name for each extension, addresses of
SIP servers where they are registered (if applicable), whether or
not it is registered for each extension, and the registration date
and time. By clicking on the row heading, the table will be sorted
by the selected column. When sorting (ascending or
descending), arrows will be displayed next t
o the column
heading.
The links inside the table will link you to the Extensions
Management page where the SIP registration settings may be
altered.
The Detected Connection Type
field displays the connection
type
Quadro currently is acting in (direct connection or behind
NAT). If Quadro is acting behind NAT, the NAT machine IP
address is also displayed.
The Registered IP Lines table lists the IP lines and remote
extensions registered on the Quadro. The table indicates the
actual IP addresses of the remote devices, the usernames by
which the devices have been registered on the Quadro, as well
as the registration status information.
The SIP Tunnels to Slave Devices and SIP Tunnels to Master
Devices tables list the SIP tunnels between local and the remote
Quadros (see SIP Tunnel Settings). The SIP Tunnels to Slave
Devices table lists those tunnels where local Quadro acts as a
master. The SIP Tunnels to Master Devices table lists those
tunnels where local Quadro acts as a slave.
Fig. II-29: SIP Registration Status page
IP Lines Registration Status
The IP Lines Registration Status page lists the IP lines and
remote extensions registered on the Quadro, as well as all SLA
lines registered from each IP phone. The table indicates the
actual IP addresses of the remote devices, the usernames by
which the devices have been registered on the Quadro, as well
as the registration status information.
Subscription Count field indicates used and allowed number of
subscriptions for all IP phones registered on the Quadro.
Subscriptions are events originated by IP phones when watching
other extensions or SLAs on the Quadro and when monitoring
voice mailbox for new received voice mails.
Fig. II-30: SIP Registration Status page