Epygi Quadro4Li Service manual

Quadro4Li Manual II: Administrator's Guide
Edition 1, March 2014
SW Release 5.3.61 and higher

Quadro4Li Manual II: Administrator's Guide
Quadro4Li; (SW Version 5.3.x) 2
Table of Contents
Manual I: see Installation Guide
Step-by-step guide to install and configure Quadro basically.
Manual II: Administrator's Guide
About this Administrator's Guide.............................................................................................................. 4
Quadro’s Graphical Interface ................................................................................................................... 5
Administrator’s Main Page................................................................................................................................................ 5
Recurrent Buttons.......................................................................................................................................................... 6
Recurrent Functional Buttons ............................................................................................................................................ 6
Entering SIP Addresses Correctly....................................................................................................................................... 6
Administrator’s Menus ............................................................................................................................... 7
System Menu ............................................................................................................................................................... 7
System Configuration Wizard......................................................................................................................................... 7
Internet Configuration Wizard......................................................................................................................................... 9
Automatic Provisioning ............................................................................................................................................10
Needed Bandwidth for IP Calls...................................................................................................................................11
System Security Management.......................................................................................................................................11
Status....................................................................................................................................................................13
General Information................................................................................................................................................13
Network Status......................................................................................................................................................14
Lines Status .........................................................................................................................................................15
Memory Status......................................................................................................................................................18
Hardware Status....................................................................................................................................................18
SIP Registration Status............................................................................................................................................18
IP Lines Registration Status ......................................................................................................................................19
License Status ......................................................................................................................................................19
IP Routing Configuration..............................................................................................................................................20
Configuration Management ..........................................................................................................................................22
Legible Configuration Management .............................................................................................................................23
Events ...................................................................................................................................................................23
Time/Date Settings ....................................................................................................................................................26
Mail Settings ............................................................................................................................................................27
SMS Settings ...........................................................................................................................................................28
Firmware Update.......................................................................................................................................................28
Automatic Firmware Update......................................................................................................................................30
Networking Tools ......................................................................................................................................................31
SNMP Settings .........................................................................................................................................................31
Diagnostics..............................................................................................................................................................32
System Logs ........................................................................................................................................................33
Features.................................................................................................................................................................34
Upload Language Pack...............................................................................................................................................35
Update Languages for IP Phones...........................................................................................................................36
User Rights Management ............................................................................................................................................36
Users Menu ................................................................................................................................................................39
Extensions Management .............................................................................................................................................39
User Extension Settings...........................................................................................................................................41
Pickup Group Extension Settings................................................................................................................................48
Call Park Extension Settings .....................................................................................................................................50
Paging Group Extension Settings ...............................................................................................................................51
Attendant Extension Settings.....................................................................................................................................53
Upload Universal Extension Recordings .......................................................................................................................59

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Upload Universal Extension Recordings - Hold music ...............................................................................................59
Extension Codecs ..................................................................................................................................................60
Call Park and Directed Call Park Services ...............................................................................................................61
Receptionist Management............................................................................................................................................61
Extensions Directory ..................................................................................................................................................65
Authorized Phones Database........................................................................................................................................66
Call Back Services .................................................................................................................................................67
Telephony Menu...........................................................................................................................................................69
Call Statistics ...........................................................................................................................................................69
RTP Statistics.......................................................................................................................................................72
FAX Statistics .......................................................................................................................................................73
SIP Settings.............................................................................................................................................................73
Host aliases for SIP ................................................................................................................................................74
Generate And Install New CA Root Certificate ................................................................................................................74
RTP Settings............................................................................................................................................................74
NAT Traversal Settings ...............................................................................................................................................75
Line Settings............................................................................................................................................................78
IP Line Settings.....................................................................................................................................................78
Supported SIP Phones .........................................................................................................................................80
Manage IP Phones Templates ...............................................................................................................................80
IP Phones Logo...................................................................................................................................................81
Programmable Keys Configuration.........................................................................................................................81
ISDN Settings ..........................................................................................................................................................82
Gain Control ............................................................................................................................................................87
SIP Tunnel Settings ...................................................................................................................................................87
Call Routing.............................................................................................................................................................89
Local AAA Table....................................................................................................................................................96
Global Speed Dial Directory......................................................................................................................................97
Allowed Characters and Wildcards..............................................................................................................................98
Best Matching Algorithm ..........................................................................................................................................99
VoIP Carrier Wizard .................................................................................................................................................101
RADIUS Client Settings.............................................................................................................................................103
Voice Mail Common Settings ......................................................................................................................................104
Dial Plan Settings....................................................................................................................................................105
3PCC Settings........................................................................................................................................................105
Key System Emulation..............................................................................................................................................105
Key System Advanced Configuration ................................................................................................................................109
RTP Streaming Channels ..........................................................................................................................................109
Class of Service....................................................................................................................................................110
Internet Uplink Menu....................................................................................................................................................112
PPP/ PPTP Settings.................................................................................................................................................112
Advanced PPP Settings.........................................................................................................................................113
VPN Configuration...................................................................................................................................................113
Dynamic DNS Settings..............................................................................................................................................120
Firewall and NAT.....................................................................................................................................................121
Advanced Firewall Settings.....................................................................................................................................121
Filtering Rules ........................................................................................................................................................121
Service Pool.......................................................................................................................................................123
IP Pool .............................................................................................................................................................124
IDS Log................................................................................................................................................................126
Network Menu ...........................................................................................................................................................127
DNS Settings .........................................................................................................................................................127
DNS Server Settings ................................................................................................................................................127
DHCP Server Settings ..............................................................................................................................................128
DHCP Advanced Settings.......................................................................................................................................129
DHCP Settings for the VLAN Interface...........................................................................................................................130
Registration Form .......................................................................................................................................................131

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Administrator’s Additional Features ..................................................................................................................................132
Incoming Call Blocking and Outgoing Call Blocking............................................................................................................132
Voice Mail Profiles ...................................................................................................................................................133
Logout ....................................................................................................................................................................135
Appendix: PBX Services for Quadro’s Administrator..................................................................................136
Appendix: Extension User's Welcome Page .............................................................................................137
Appendix: System Default Values..........................................................................................................138
Administrator Settings ..................................................................................................................................................138
Extension Settings ......................................................................................................................................................142
Appendix: Software License Agreement..................................................................................................143
Manual III: see Extension User's Guide
Describes detailed the menus available for extension users and includes further all call codes at a glance.

Quadro4Li Manual II: Administrator's Guide About this Administrator's Guide
Quadro4Li; (SW Version 5.3.x) 4
About this Administrator's Guide
The Quadro Manual is divided into three parts:
•Manual-I: Installation Guide
gives step-by-step instructions to provision the Quadro IP PBX and configure the phone extensions with the Epygi SIP Server. After successfully
configuring the Quadro IP PBX, users will be able to make SIP phone calls to remote Quadro devices, make local calls to the PSTN and access
the Internet from devices connected to the LAN.
•Manual-II: Administrator's Guide explains all Quadro management menus available for administrators only. It includes a list of all System
Default Values.
•Manual-III: Extension User's Guide explains all Quadro management menus available for extension users. A list of all call codes can be found
there, too.
This guide contains many example screen illustrations. Since Quadro IP PBXs offer a wide variety of features and functionality, the example screens
shown may not appear exactly the same for your particular Quadro IP PBX as they appear in this manual. The example screens are for illustrative
and explanatory purposes, and should not be construed to represent your own unique environment.
Quadro’s Graphical Interface describes to the Quadro's graphical user interface and explains all recurrent buttons.
Administrator’s Menus explains the Administrator's management pages according to the menu structure shown on the main page of the Quadro
management.
Administrator’s Additional Features explains some input-options for administrators only that may be selected from the extension user's main
page.
Appendix: PBX Services for Quadro’s Administrator explains PBX features for administrator accessible from the handset.
Appendix: Extension User's Welcome Page includes a form that allows the administrator to inform his extension user with all individually needed
addresses and phone numbers.
Appendix: System Default Values lists all factory defaults.
Appendix: Software License Agreement includes the contract for using Quadro's hardware and software.

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Quadro’s Graphical Interface
Administrator’s Main Page
When the administrator logs in, the Quadro Management page is displayed with a table of active calls (including information about call peers, call
duration and start time) at the startup. The button Terminate next to each active call is used to terminate the corresponding call. Here the
administrator may access the following settings and perform the actions:
Fig. II-1: Quadro4Li Management
By clicking on System, Users, Telephony, Internet Uplink or Network the administrator may access the following settings in each respective
category and perform actions specific to each category.
System Menu
•System Configuration Wizard
•Internet Configuration Wizard
•System Security Management
•Status
•IP Routing Configuration
•Configuration Management
•Events
•Time/Date Settings
•Mail Settings
•SMS Settings
•Firmware Update
•Networking Tools
•SNMP Settings
•Diagnostics
•Features
•Upload Language Pack
•User Rights Management
Telephony Menu
•Call Statistics
•SIP Settings
•RTP Settings
•NAT Traversal Settings
•Line Settings
•ISDN Settings
•Gain Control
•SIP Tunnel Settings
•Call Routing
•VoIP Carrier Wizard
•RADIUS Client Settings
•Voice Mail Common Settings
•Dial Plan Settings
•3PCC Settings
•Key System Emulation
•RTP Streaming Channels
•Class of Service
Internet Uplink Menu
•PPP/ PPTP Settings
•VPN Configuration
•Dynamic DNS Settings
•Firewall and NAT
•Filtering Rules
•IDS Log
Users Menu
•Extensions Management
•Receptionist Management
•Extensions Directory
•Authorized Phones Database
Network Menu
•DNS Settings
•DNS Server Settings
•DHCP Server Settings
•DHCP Settings for the VLAN
Interface
Registration Form
(in menu tree only)
Logout
The functional button Renew Wan IP Address appears on the administrator’s main Quadro Management page if the Quadro device acts as a
DHCP client. The Renew WAN IP Address button is used to obtain a new WAN IP address in case, e.g., the Quadro moves to another network.
The functional button Establish Your Internet Connection Now respectively Terminate Your Internet Connection Now occurs on the Quadro
Management page if PPPoE is used as WAN interface protocol.
The link Please Check Your Pending Events will be displayed on the administrator Main Menu page if new system events exist. The link leads to
the Events page that can be also accessed from the System menu.
The list of Users currently logged into the system is seen in the lower right corner of the Administrator's Main Menu. Information about IP address
user accessed Quadro GUI from, the username user is logged in and the time until the next automatically logout is provided herein. The current
version of the Quadro's firmware and of its boot loader is also available here. The idle session timeout is set to 20 minutes. If no action is performed
during that time, user will be automatically moved to the Login page and will be requested to login again.

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Recurrent Buttons
Throughout this guide, you will see a variety of recurrent buttons. Below is a description of these buttons.
Button Description Button Description
This button leads back to the previous
page of a fixed sequence of pages (used
mainly in wizards).
This button returns you to the page you were
previously on.
This button leads forward to the next page
of a fixed sequence of pages (used mainly
in wizards).
This button confirms an operation you started
before.
This button discards the latest not yet
confirmed entries.
This button confirms an operation you chose
before.
This is the last button of a fixed sequence
of pages that completes and saves the
entries of an entire sequence.
This button discards an operation you chose
before.
This butto
n opens the help page
belonging to the currently active Quadro
management page. This button saves the settings modified on the
currently active management page.
This button opens a window where the last
inserted IP addresses are listed. It allows
the user to make a quick selection of an IP
address that has been previously used.
This will avoid the user needing type it
again. The clipboard can hold up to 10 IP
addresses and a new IP address will
replace the oldest one from the list.
This button opens a window where the last
inserted SIP addresses are listed. It allows the
user to make a quick selection of an IP address
that has been previously used. This will avoid
the user needing type it again. The clipboard
can hold up to 10 SIP addresses and a new
SIP address will replace the oldest one from the
list.
Recurrent Functional Buttons
In connection with the tables, the following are the few buttons you will see:
Functional Button Description
Add Allows adding a new record to the displayed table. A new page will be displayed to enter any new settings.
Edit Allows modifying the settings of the record selected by a checkbox. Normally only one (1) record may be selected. A new
page will be displayed to enter the modified settings.
Delete Deletes the selected entry(s) of a table. A warning message will ask for confirmation before deleting an existing entry.
Select All Selects all table entry(s) for example for further deletion.
Inverse Selection Inverses (opposites) an existing selection of table entry(s). If no entries are selected, clicking the button will select all
records.
Refresh in... May be shown in the upper right corner of a page. It displays the number of seconds remaining until the next refresh of the
page will occur. It may be used to reload the page manually.
Most of the tables offer the option to sort the entries in ascending or descending order by clicking the headings of the columns. A small arrow next to
the column heading indicates the direction of sorting - upward or downward. The entries of the table can be selected by using the corresponding
checkboxes in order to edit or delete them.
Entering SIP Addresses Correctly
Calls over IP are implemented based on Session Initiating Protocol (SIP) on the Quadro. When making a call to a destination that is somewhere on
the Internet, a SIP address must be provided.
SIP addresses needs to be specified in one of the following formats:
“display name” <username@ipaddress:port>
“display name” <username@ipaddress>
username@ipaddress:port
username@ipaddress
username
The display name and the port number are optional parameters in the
SIP address. If a port is not specified, 5060 will be set up as the default
one. The range of valid ports is between 1024 and 65536.
A flexible structure of wildcards is allowed. In comparison with a
wildcard, the “?” character stands for only one unknown digit and the “*”
character stands for any number of any digits.
For your convenience, the following combinations can be used:
•*@ipaddress - any user from the specified SIP server
•username@* - a specified user from any SIP server
•*@* - any user from any SIP server
Please Note: Wildcards are available for caller addresses only. No
wildcard characters are allowed for called party addresses. Exceptions
are addresses in the Supplementary Addresses table that are used by
Outgoing Call Blocking and Hiding Caller Information Settings
services. To use “*” and “?” alone (as non wildcard characters), use “\*”
and “\?” correspondingly.

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Administrator’s Menus
System Menu
Fig. II-1: System Menu in Dynamo theme
Fig. II-2: System Menu in Plain theme
System Configuration Wizard
The System Configuration Wizard allows the administrator to define the Quadro’s Local Area Network settings and to specify regional configuration
settings to make Quadro operational in its LAN. The System Configuration Wizard MUST be run upon Quadro's first startup to make sure that it
works properly in its network environment. The Wizard allows navigating through the following basic configuration parameters and settings:
•System Configuration (see below)
•DHCP Settings for the LAN Interface
•Regional Settings and Preferences (see below)
•Emergency Codes and PSTN Access Codes Settings (see below)
DHCP Settings for the LAN are described in the chapters
below. The LAN configuration and regional settings will be
described later in this chapter.
Please Note: It is strongly recommended to leave the
factory default settings if their meanings are not fully
clear to the administrator.
Fig. II-3: System Configuration Wizard - Start page

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The System Configuration page contains the host name, IP
address and Subnet Mask information about the Quadro LAN
interface
. These settings make Quadro available to the
internal network.
The System Configuration
page offers the following input
options:
Host Name requires a host name for the Quadro device.
Domain Name requires the LAN side domain name which
the Quadro belongs to.
IP Address requires the Quadro host address for the LAN
interface.
Subnet Mask requires the Quadro hosts’ Subnet Mask.
Fig. II-4: System Configuration Wizard - System Configuration page
The Regional Settings and Preferences are used to select
settings specific to the location of the Quadro. This is
important for the functionality of the voice subsystem.
The Regional Settings and Preferences page has two drop
down lists to select the Location
(country) and a
corresponding Timezone.
Quadro will support Daylight
Savings (DST) correction if it is available for the selected time
zone.
This page also has a manipulation radio button group to
choose:
•System Language – selection is available only when
the custom Language Pack has been uploaded and it
is used to enable custom language for system voice
messages or returning back to the default language
English.
•GUI Theme - selection used to select the GUI theme
style of the web based configuration pages.
The Choose Theme on Login
checkbox indicates whether
the GUI theme selection radio buttons should be displayed
on the Quadro Login page.
Selecting the checkbox will allow
users to choose the GUI theme before logging into the
Quadro. Leaving the checkbox unselected will require the
administrator to run the System Configuration Wizard to
change the theme.
Fig. II-5: System Configuration Wizard - Regional Settings page
The Emergency Codes and PSTN Access Codes Settings
are used to configure the emergency dial plan.
The Emergency Codes text field requires the PSTN
numbers of the emergency or lifeline services. Multiple
emergency codes, separated by commas, can be inserted in
this field. For each emergency code, a routing pattern will be
generated in the Call Routing Table, which will allow faster
and easier calls to emergency destinations.
The PSTN Access Code drop
down list allows you to select
the prefix code for accessing the PSTN line in the routing
mode. Dialing the digits inserted in this text field will provide
the PSTN dial tone when dialed from the handset.
Fig. II-6: System Configuration Wizard - Emergency Codes and PSTN Codes Settings page

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Internet Configuration Wizard
The Internet Configuration Wizard allows the administrator to configure the WAN interface settings and to adjust Quadro’s connectivity with an
external network. The Internet Configuration Wizard MUST be run for Quadro to be connected to the Internet.
All the settings of the Internet Configuration Wizard are
described in the chapters below except those for the IP settings,
which will be described in this chapter.
Please Note: It is strongly recommended not to change the
factory default settings if their meanings are not fully clear
to an administrator.
Fig. II-7: Internet Configuration Wizard - Start page
The Wizard allows navigating through the following basic configuration parameters and settings:
•Uplink configuration (see below)
For WAN Interface protocol PPPoE:
•PPP/ PPTP Settings
•WAN Interface Configuration (see below)
•DNS Settings
For WAN Interface protocol PPTP:
•WAN IP Configuration (see below)
•PPP/ PPTP Settings
•WAN Interface Configuration (see below)
• DNS Settings
For WAN Interface protocol Ethernet:
•WAN IP Configuration
•WAN Interface Configuration (see below)
•DNS Settings
The Switch to Auto Provisioning link moves you to the Automatic Provisioning page where Quadro can be configured automatically.
The Uplink Configuration page allows you to select the Quadro‘s
WAN interface connection type and its bandwidth settings. These
settings will make Quadro available to the external network.
Depending on the Uplink Interface Protocol selection, the page
following the Uplink Configuration page is different. Thus if
PPPoE is selected, the next page will be PPP Configuration, while
selecting Ethernet will bring up the WAN IP Configuration page.
The Uplink Configuration page offers the following components:
The WAN Interface Protocol radio buttons are used to choose the
protocol depending on the requirements of the ISP (Internet Service
Provider):
PPPoE - turns on the PPP over an Ethernet connection.
PPTP – turns on the Point to Point Tunneling Protocol (PPTP)
interface used for the connection between Quadro and ADSL
modem. A fixed IP address configuration is needed in this
case.
Ethernet - turns on the Ethernet connection.
Fig. II-8: Internet Configuration Wizard - Uplink Configuration page
The WAN Interface Bandwidth settings allow the specification of the upstream and downstream speeds in kbit/s, helping to assure the quality of IP
calls. An IP call looses the voice quality if there is no available bandwidth. When approaching the limits of bandwidth capacity, another IP call will be
declined.
The bandwidth provided by the ISP has to be specified in the text fields Upstream Speed and Downstream Speed. The default entry in both fields
is 10000, the maximum bandwidth of a 10 MB Ethernet.
The bandwidth required by an IP call depends on the codecs used and these specifications are listed in the tables below:

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The Min Data Rate text field requires the amount of upstream bandwidth that ought to remain for data applications even if voice applications use the
entire available upstream bandwidth. The value selected here needs to be smaller than the upstream bandwidth and is measured in kbit/s.
The WAN IP Configuration page is only displayed if Ethernet or
PPTP has been selected to be the uplink protocol. It offers the
following components:
The Assign automatically via DHCP radio-button selection switches
to automatic retrieval of the WAN IP address from a DHCP server at
the ISP/uplink.
Please Note: DHCP referred to here is the one that runs on the
provider’s side and not the Quadro’s personal DHCP server.
The Assign Manually radio-
button switches to the manual
adjustment of IP settings. This selection requests the following
parameters:
IP Address requires the IP address for the Quadro WAN interface.
Subnet Mask requires the subnet mask for the Quadro device WAN
interface.
Default Gateway requires the IP address of the router where all
packets are to be sent to, for example, to the router of the provider.
Fig. II-9: Internet Configuration Wizard - WAN IP Configuration page
The WAN Interface Configuration page may be used to modify the
MAC address of the Quadro. This might be necessary if the ISP
(Internet Service Provider) requires a specified MAC address, for
example, for authentication. This page offers the following
components:
MAC Address Assignment manipulation radio-buttons:
•This Device turns to the default MAC address of the Quadro.
•User Defined requires user defined MAC Address.
The MTU drop down list allows you to select the maximum packet
size on the Ethernet (in bytes). MTU is used to fragment the packets
before transmitting them to the network. The MTU preferred value is
dependent on the Ethernet connection.
The default MTU size is 1500
Bytes for Ethernet and 1400 Bytes for PPPoE.
Please consult with your ISP administrator to get the corresponding
settings.
Fig. II-10: Internet ConfigurationWizard - WAN MAC Address Configuration page
Automatic Provisioning
Automatic Provisioning provides the possibility to automatically
configure the WAN network settings of Quadro. This is very useful
when the administrator is not actually aware about the Quadro’s
network settings. Automatic Provisioning automatically detects
the matching network configuration settings, applies them on the
Quadro, thus connecting the device to the internet through the
available ISP connection.
Please Note: Automatic Provisioning can only be run from the
LAN side of the Quadro, i.e. from the PC connected to the
Quadro’s LAN.
After the confirmation, the Automatic Provisioning automatically
detects and configures the following settings on the Quadro:
•WAN interface type (PPPoE or Ethernet)
•WAN IP settings
•PPP settings
•ISP settings
•DHCP settings
•DNS settings
•NAT Traversal settings
Fig. II-11: Auto Provisioning page

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Needed Bandwidth for IP Calls
The bandwidth required by an IP call depends on the codecs used and these specifications are listed in the tables below:
Required Bandwidth for Standard Packets:
Packet
Size in
msec.
Needed bandwidth in kbit/s using the Codecs:
G.711u/G.711
a
G.726-16 G.726-24 G.726-32 G.726-40 G.729a iLBC-
13.33
G.722 G.722.1
10
105
58
66
74
82
50
-
105
74
20
84
37
45
53
61
29
-
84
53
30
76
30
38
45
53
22
27
76
45
40
74
27
34
42
50
19
-
74
42
50
71
25
32
40
48
17
-
71
40
60
67
22
30
37
45
15
20
67
37
Needed Bandwidth for Encrypted Packets when using a SRTP:
Packet
Size in
msec.
Needed bandwidth in kbit/s using the Codecs:
G.711u/G.711a G.726-16 G.726-24 G.726-32 G.726-40 G.729a iLBC-
13.33
G.722 G.722.1
10
114
66
74
82
90
58
-
114
82
20
89
41
49
57
65
33
-
89
57
30
81
33
41
49
57
26
31
81
49
40 76 28 36 44 52 20 - 76 44
50 74 26 34 42 50 18 - 74 42
60
72
24
32
40
48
16
22
72
40
Required Bandwidth for Encrypted Packets when a VPN is used:
Packet
Size in
msec.
Needed bandwidth in kbit/s using the Codecs:
G.711u/G.711a G.726-16 G.726-24 G.726-32 G.726-40 G.729a
iLBC-
13.33
G.722 G.722.1
10
148
98
105
118
124
92
-
148
118
20
105
59
65
74
81
49
-
105
74
30
90
43
52
60
66
35
41
90
60
40
85
38
45
53
61
30
-
85
53
50
80
34
41
48
56
26
-
80
48
60
74
29
37
45
52
22
26
74
45
System Security Management
The System Security Management offers a possibility of managing the global security levels, running the system security diagnostics program and
receiving complete reports on the Quadro configuration security. It includes three pages- the System Security Settings page, System Security
Diagnostics page and the SIP IDS Settings page.

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The System Security Settings page includes the following
components:
The Security Level table - allows selecting the Security Level
defining requirements to the IP Lines' password strength and
the Security Report granularity. The security levels are as
follows:
•Low - There are no specific restrictions on the
strength of the saved password. Only the critical
warnings on the Call Routing Rules to PSTN and IP-
PSTN, disabled Firewall and IDS will be generated in
Security Report.
•Medium - The minimum strength of the IP Line
passwords should be "good". The Security Report
will generate warnings on all unsecured Call Routing
rules, IP Line passwords, Firewall level (if it is set to
lower than "Medium") and disabled IDS.
•High -
The minimum strength of the IP Line
passwords should be "strong". The Security Report
will generate warnings on the IP Line passwords,
disabled IDS, unsecured SIP, and unsecured
Routing Rules to SIP, PSTN and IP-PSTN and also
regarding the Firewall level if it is set to lower than
"High". Fig. II-12: Quadro System Security Management page
The System Security Diagnostics page allows running the security audit and getting the security reports. The Start Security Audit functional button
is used for running the security audit. The Quadro Security Audit is a security reporting system, which generates the warnings regarding the Quadros
weaknesses relative to the selected Security Level. The warnings may vary depending on the selected global Security Level. The Security Audit will
detect the security related configuration issues in Firewall, IDS, IP Line passwords, Call Routing and extension settings.
The output of Security Audit may look as follows:
Start security audit...
Checking...
Firewall ... done
IP Lines ... done
Call Routing ... done
Extensions ... done
Users ... done
Settings do not correspond to selected security
level.
You can view the complete report by clicking the
'Show the latest security report' link below.
Fig. II-13: Quadro System Security Diagnostics page
The Show the latest security report link allows to display the last security audit report. This page also contains the following useful links to adjust
the system security:
•User Rights Management
•IP Line Settings
•Firewall/NAT

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The SIP IDS Settings
page includes the following
components:
Enable SIP IDS checkbox selection allows to prevent the SIP
attacks.
The Add the IP address into the Blocked IP list in Firewall
checkbox allows to block SIP attacker’s IP address. SIP
attacker’s IP address will be blocked by Quadro Firewall and
will be added on the Firewall Blocked IP List table.
The Discard SIP messages from IP address for checkbox
allows to discard the accumulated SIP messages from the
Quadro SIP cash after defined timeout (default timeout value of
“Discard SIP messages from IP address for” service is 32
seconds).
Fig. II-14: Quadro SIP IDS Settings page
The Exceptions link leads to the Exceptions for SIP IDS
page where user can require the trusted IP address(es) that
can't be blocked.
Add opens the page Exception IP- Add Entry, where a
trusted IP address can be established.
Delete removes the selected entries from the IP address table.
Select all selects all entries of the table.
Inverse Selection
inverses the current selection (if no record
is selected, clicking on inverse selection will check all records).
Fig. II-15: Exceptions for SIP IDS Table
Status
The system status window displays non-editable tables providing extensive system status information about Quadro: General Information, Network
Status,Lines Status, Memory Status, Hardware Status, SIP Registration Status, IP Lines Registration Status and License Status. The links on this
page lead to device Transfer Statistics, user mailboxes and supplementary services configuration pages.
The System Status page has several tables providing system information.
General Information
The General Information
page includes the following
information:
Uptime duration - Period Quadro is running since last
reboot.
Device hostname -Quadro device host name.
Quadro Operating System - Quadro operating system
version.
Application Software - Software and file system versions of
the Quadro.
Boot Loader - Quadro boot loader version.
DSP Software - Quadro DSP software version and the date
of build.
Language Pack – this field is present only when the custom
language pack is uploaded and it indicates the version.
Fig. II-16: Quadro Status - General Information page

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Network Status
The Network Status
page includes the following information
about Interfaces:
Interface Name lists the Network interfaces available on the
Quadro (LAN, WAN, IPSec and a number of PPPs, depending
on the number of active PPP connections).
IP Address lists the IP addresses corresponding to each
network interface.
Subnet Mask lists the subnet masks corresponding to each
network interface.
Properties
will list either the MAC address corresponding to
each network interface on the Quadro or the PPTP, L2TP and
IPSec peer IP address if an active VPN (IPSec or PPP)
interface exists.
Monitor includes links to survey LAN, WAN, IPSec and PPP
traffic correspondingly. The VPN traffic link will be displayed
only if a VPN has been configured. The selection of these links
will open a new window with a table of network traffic statistics
on the following selected interfaces:
Fig. II-17: Quadro Status Network Status page
•Received Bytes
•Received Packets
•Received Errors
•Received Drop Errors
•Received Overrun Errors
•Received MultiCast
Packets
•Transmitted Bytes
•Transmitted Packets
•Transmitted Errors
•Transmitted Drop Errors
•Transmitted Carrier Errors
•Transmitted Collisions
When opening the corresponding interface statistics window, no traffic values are displayed at first. After opening the window, the tables will serve as
a counter and traffic statistics will be updated every minute.
DNS Server, Alternative DNS Server and Default Gateway - these display the Quadro settings corresponding to what has been configured with
the System Configuration Wizard.
Services (NTP Server and Client, DHCP Server and Client, DNS, Firewall, NAT, PPP, IDS) statuses: shows if they have stopped or if they are still
running.
The View VPN Status link refers to the VPN Configuration page where all VPN (IPSec, PPTP and L2TP) connections can be viewed and edited.
Transfer Statistics - link to the Transfer Statistics page.
The Transfer Statistics page shows a user-defined statistics
table with the transmit/receive value (criteria), interface type
and time period. It contains the following components:
Time range of statistic table - the drop down list includes the
period (in days) statistics data that is to be collected and the
corresponding diagram charts that are to be built.
Interface - the drop-down list offer the values:
•WAN - Wide Area Network (WAN) events only
•LAN - Local Area Network (LAN) events only
When Show also as readable values checkbox is selected,
an additional table with statistics values will be displayed on
the next page.
The area Receive Values provides the following:
•Receive Bytes - number of received bytes.
•Receive Packets - number of received Ethernet
packets.
•Receive Errors - number of received packets
containing errors.
•Receive Drop Errors -
number of received
packets that have been discarded.
Fig. II-18: Transfer Statistics page

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Quadro4Li; (SW Version 5.3.x) 15
•Receive Overrun Errors -
number of received
overrun errors that occur when the receive buffer
is not large enough to hold all incoming packets.
This error usually appears due to a slow receiving
system.
•Receive MultiCast Packets - number of received
broadcast packets.
The area Transmit Values provides the following:
•Transmit Bytes - number of transmitted bytes
•Transmit Packets - number of transmitted
Ethernet packets.
•Transmit Errors - number of transmitted packets
containing errors.
•Transmit Drop Errors - number of transmitted
packets that have been discarded.
•Transmit Carrier Errors - number of transmit
carrier errors that occur due to a defective or lost
connection on the Ethernet link.
•Transmit Collisions - number of transfer errors
that occurred during a simultaneous packet
transmission from both sides.
To see the Transfer Statistics Diagram Charts, select the
desired criteria and click Show to generate the corresponding
chart and the table showing the transfer statistics values (if
enabled). The letters M(millions) and K(thousands) used in
the legend of the displayed diagrams show the total number of
specified criteria. The Reset Statistics button is used to reset
the chart and the table (if enabled).
Fig. II-19: Transfer Statistics Diagram Chart
Lines Status
The table Lines Status shows the current status of each IP line and ISDN trunk with all details of active calls. Since only one line information is
displayed at a time, the IP Line and ISDN Trunk functional buttons are used to navigate through the other IP lines' or ISDN trunks' information.
The Lines Status table displayed for IP lines includes a group of static and dynamic parameters. Static parameters are always displayed. Dynamic
parameters only appear when an event takes place on the extension.

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Static Parameters:
Extension shows the extension number of the
selected telephone line.
Display Nameshows the corresponding name.
Phone State may have the value On Hook or Off
Hook. For IP Line Status, this field may additionally
have Not Configured and Temporary Offline
values.
Number of Active Calls shows the number of calls
that are currently present on the phone.
Dynamic Parameters:
Registration:
Username
shows the IP phone’s client name
registered on the Quadro.
Last Registered shows the date and time, the
corresponding IP phone has been last registered
on the Quadro.
Expires In shows when the last registration of the
IP phone will expire.
Binding IP Address shows the IP address of the
IP phone within the Quadro’s LAN network.
Calls:
Call State shows the current state of the extension
(in voice mail, in call, waiting, busy, call out, ring in,
etc.).
Caller Party appears when a call is received and
indicates the caller extension and the IP address or
a phone number, depending on type of call.
Fig. II-20: Lines Status - Lines Status page upon established call
Called Party appears when a call is placed and indicates the destination extension and the IP address or a phone number, depending on type of
call.
Call Type shows whether the call is Internal or External and whether it is a PSTN call, PBX call or IP call.
Call Start Time shows the call start date and time.
Call Duration shows the current call duration.
RX Codec shows the codec used to encrypt the incoming packets. TX Codec shows the codec used to encrypt the outgoing packets. If RX and TX
codecs are the same, only one Codec field will be displayed.
The list of supplementary services provides the following additional status information for each telephone line: Enabled or Disabled.
For Incoming and Outgoing Call Blocking, Speed Calling, Hiding Caller Info, Voice Mailbox and Group List services, the number of Entries
will be displayed in the corresponding service table. For Voice Mail Service, the voice mailbox configuration mode is displayed here.
This allows administrator to view the status and to be notified about services running on Quadro for every line. The services are designed as links
that guide the administrator to the corresponding service page of the selected user.
The Line Status for ISDN Trunk displays the state of the B1 and B2 channels and the information about the active calls on them. Page includes a
group of static and dynamic parameters. Static parameters are always displayed. Dynamic parameters appear only whenever an event takes place
on the channel.

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Static Parameters:
B channel - the state of the channel (enabled or
disabled)
State - the current state of the channel (free, busy or
N/A)
Dynamic Parameters:
Caller Party - this parameter appears when a call is
received and indicates the caller address
Called Party - this parameter appears when a call is
placed and indicates the destination address
Call Duration - current call duration (in seconds)
The ISDN Channel Usage Statistics link is only present
for local ISDN trunks (this option is not available for
shared ISDN trunks) and leads to the ISDN Channel
Usage Statistics page where diagram chart of ISDN
channels usage can be viewed.
Fig. II-21: Line Status - Lines Status page
The ISDN Channel Usage Statistics offers ISDN
Channel Usage Statistic
tables depending on the
criterion and time period selected.
The Trunk checkboxes are only present when there is
more than one ISDN trunks present on the Quadro.
These checkboxes are used to select the ISDN trunk
number(s) over which the ISDN traffic chart will be built.
At least one Trunk checkbox should be selected,
otherwise error message appears.
The Time Range of Statistic Table drop down list
includes the period (in days) statistics data that is to be
collected and the corresponding diagram chart that is to
be built.
A group of checkboxes allows to specify information to
be displayed (multiple checkboxes may be selected at
the time):
•Incoming Calls - number of incoming ISDN calls
•Outgoing Calls - number of outgoing ISDN calls
•Maximum Active Calls - number of maximum
active ISDN calls
At least one of these checkboxes should be selected,
otherwise error message appears.
Fig. II-22: ISDN Channel Usage Statistics page
The button Show generates a ISDN Channel Usage
Statistics diagram over the selected criteria. The letters
Mand Kused in the legend of the displayed diagrams
show the total number of specified criteria: Kmeans
thousands and Mmillions.
Fig. II-23: ISDN Channel Usage Statistics chart

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Memory Status
The Memory Status page includes tables with the
available User Space information for each extension.
These tables display the space used by the voice
mailbox and uploaded/recorded system greetings. It
shows the free and total space (counted in
minutes/seconds) for every extension. This page
includes the following information:
Memory Size shows total memory space (counted in
minutes/seconds) available on the Quadro and assigned
to all extensions.
The table’s links lead the administrator to the extension
settings page where User Space may be altered.
The System Memory row indicates the space occupied
by the universal extension recordings. Link refers to the
Upload Universal Extension Recordings page where
universal extension system messages may be uploaded.
Call Statistics shows the
current number of calls with
recorded statistic entries.
Fig. II-24: Memory Status page
Hardware Status
The Hardware Status
table displays a list of the
hardware devices present and currently available on the
Quadro board. The hardware device version number and
additional comments about its state are indicated here.
Fig. II-25: Hardware Status page
SIP Registration Status
The SIP Registration Status table includes the following information that may be sorted in ascending or descending order clicking the columns'
headlines:
•Extension - the two-digit number of the extensions on the Quadro. The extension numbers are created as links that lead to the page
Extensions Management – General Settings where the details about the SIP registration of the correspondent extension can be found. This
column also lists SIP registrations of the SLA lines. The links on the SLA line number leads to the Key System Emulation page for the
configuration details.
•Reg. Name - the registration name used on the SIP server.
•Server - the name of the SIP server, where the correspondent extension is registered.
•Registered - this column has to display the value Yes. Not registered extension can't be part of this table.
•Registration Time - time of registration. The values in this column will be refreshed automatically from time to time.
The links inside the table will link you to the Extensions Management page where the SIP registration settings may be altered.
The Detected Connection Type field displays the connection type Quadro currently is acting in (direct connection or behind NAT). If Quadro is
acting behind NAT, the NAT machine IP address is also displayed.

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The SIP Tunnels to Slave Devices and SIP Tunnels to Master
Devices tables list the SIP tunnels between local and the remote
Quadros (see SIP Tunnel Settings). The SIP Tunnels to Slave
Devices table lists those tunnels where local Quadro acts as a
master. The SIP Tunnels to Master Devices table lists those
tunnels where local Quadro acts as a slave.
Fig. II-26: SIP Registration Status page
IP Lines Registration Status
The IP Line Registration Status
table includes the following
information that may be sorted in ascending or descending order
clicking the columns' headlines: The IP Lines Registration
Status
displays a table with the IP Lines registration information
on the Quadro.
The Registered IP Lines
table lists the IP lines and remote
extensions registered on the Quadro, as well as all SLA lines
registered from each IP phone. The table indicates the actual IP
addresses of the remote devices, the usernames by which the
devices have been registered on the Quadro, as well as the
registration status information.
Fig. II-27: IP Lines Registration Status page
License Status
The License Status page displays a table with all available
licenses on the Quadro and the corresponding settings for each
license. (Currently only QCM, iQall and Pro/Basic level DCC
license statuses are displayed.)
This page includes the following information:
Type indicates the type of the license available on the Quadro.
Count
indicates the number of the corresponding licenses
available on the Quadro.
In Use indicates the number of used licensed from the total
available licenses.
Extension lists the extensions that are using the corresponding
license. Links in this column move to the corresponding service
configuration page for the extension.
Fig. II-28: License Status page