ESET NOD32 V 2.7 - User manual

Version 2.7
Includes Windows Vista
and 64-bit protection
NOD32
Installation
Guide
Proactive protection
againstViruses, Spyware,
Worms,Trojans, Rootkits,
Adware and Phishing
Best Detection
Fastest Performance
Minimal Resource
Utilization

NOD32 Installation Guide
2
Copyright © 1997 – 2007 ESET LLC. All rights reserved.
No part of this document may be reproduced or transmitted in any form
or by any means electronic or mechanical, for any purpose without the
express written permission of ESET LLC. Information in this document is
subject to change without prior notice.
Certain names of program products and company names used in this
document might be registered trademarks or trademarks owned by other
entities.
ESET, NOD32 and AMON are trademarks of ESET.
Microsoft and Windows are registered trademarks of Microsoft Corporation.
ESET, LLC
610 West Ash Street
San Diego
California
92101
U.S.A.
http://www.eset.com
For Sales and Technical Support (US and Canada):
Tel: [phone]
Fax: [phone]
Online purchase: http://www.eset.com/purchase/index.php
Sales email:
[email protected]
Technical Support Worldwide:
http://www.eset.com/support/index.php
Then by clicking on your country’s name, you can locate the support details
closest to you.
This guide is frequently updated to reect changes in the product. The
latest version can always be found at
http://www.eset.com/download/manual.htm
This guide was prepared for NOD32 for Windows Version 2.7 (January 2007)

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Contents
Introduction
Guidebook Conventions
Minimum System Requirements
Section 1: Installation
Installation instructions
Section 2: Configuration
Profiles
Scanning
On-Demand Scanning
On-Access Scanning
Updating
Heuristics
Section 3: Dealing with alerts & virus incidents
Dealing with an alert
Sending a sample to ESET
Section 4: Troubleshooting & Information
Appendix A: Troubleshooting
Appendix B: Installation types
Appendix C: Uninstalling
Section 5: Glossary
Page
3
4
5
6
7
8 to 31
32
33 to 38
39
40
41
42 & 43
44
45
46
47
48
49
50
51
52 & 53

NOD32 Installation Guide
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Introduction
Congratulations, you have just purchased NOD32, the most advanced
antivirus solution available.
NOD32 is very simple to use and you will probably not even need to
read through this guide... however, the following information will help you
to get a better understanding of the many features of NOD32, so that you
get the best protection possible.
NOD32 is more than just a virus scanner – being able to scan for known
viruses is the bare minimum that should be expected from an anti-virus
product, so it should be reassuring to know that NOD32 not only does
this faster, and more reliably than other products, but that it also has an
excellent track record in discovering new threats. In addition, version 2.7
includes detection for adware, spyware and riskware aswell as rootkit
detection with its Anti-Stealth technology. With NOD32 you can be sure you
have the most advanced and comprehensive virus protection possible.

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Guidebook Conventions
To highlight the most important points – we have used a set of simple
icons which draw attention to key information and settings.
Key:
The Check Icon indicates a setting that we recommend
you use or enable
The Info Icon higlights important facts and information
about NOD32, to help you make better use of the program
The Hazard Icon highlights areas where potential
problems can arise, or miscongurations occur, to help
you avoid damage or loss of data.
Use the icons as a guide – they will highlight the most important areas of
conguration and usage so that you get the best out of NOD32.
This document uses the following typographic conventions:
C:\type.exe
Used for text that must be typed exactly as shown
ndntenst.exe
Used for le and program names, screen messages and dialogues
username
Used for items like menu options, or objects such as passwords and
usernames

NOD32 Installation Guide
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Minimum System Requirements
Please make sure that the computer on which you plan to install NOD32
meets the minimum system requirements for the program to run:
Disk Space: 30MB free disk space
Graphics: VGA video card. (SVGA 800x600 recommended)
You must only install ONE anti-virus On-Access
scanner at one time (a scanner that is always running
while your PC is switched on); otherwise you could
cause serious system instability.
If you are installing NOD32 with another anti-virus
program, please make sure you do not enable both
On-Access scanners at once.
If another anti-virus program has previously been installed on your
computer, its scanner may interfere with NOD32. Usually resident
scanners will display an icon in the system tray (the area of the taskbar
near the clock). We recommend removing any other antivirus software,
including older versions of NOD32, before installing NOD32 Version 2.7, to
avoid the possibility of serious problems
Version 2.7 may be installed over your existing NOD32 if it is version 2 or
higher, however, if any problems were encountered, a clean installation is
recommended.
Details on uninstalling NOD32 can be found in Appendix C on page 51.
Operating system CPU RAM
Windows 98/ME 133 MHz/150 MHz 32 MB
Windows NT4/2000 133 MHz 32 MB/64 MB
Windows XP/2003/XP 64 or 32-bit 300 MHz 128 MB
Windows Vista 800 MHz 512 MB

NOD32 Installation Guide
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Installation

NOD32 Installation Guide
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Installation Instructions for
Windows 95/98/ME/NT/2000/2003/XP/Vista
To install from the NOD32 CD, simply insert the CD into the drive. If setup
does not begin automatically, you will need to run NOD32.exe from the
CD’s root directory.
To install the download version (recommended, as it will be the most up-to-
date), rst download the installer from the ESET website:
http://www.ESET.com/download/registered_software.php
For either method, you must have administrator
privileges on your PC.
Locate the correct Standard version (not LAN
Update Server version) to suit your PC’s operating
system and click Download. The installer for
version 2.7 is approximately 11 MB in size. You will
immediately see a window similar to this:
Copy & Paste the username and password sent
to you in your license email. (Highlight the text, press
‘Ctrl + C’to copy and ‘Ctrl + V’ to paste into the
required elds)
Click OK and you’ll see a window similar to this:
Click ‘Save’. Choose to save the download to your
desktop (or an Installers folder if you have one)
You will then see the download progress in a window
similar to this:
Once it has downloaded, locate and run the le by
double clicking on it.

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Whether from a CD or from a download, the installation instructions from
this point are the same.
You will see this screen:
Click Extract to begin
the installation process.
The extraction path can be changed in the "Extract to"
box. This will not affect the final installation directory, only
where the installation files are put during setup. These files
can be removed after NOD32 setup completes.
If installing onto a 64-bit operating system, the installer will
automatically install a compatible version, but the Extract
path will read: C:\Program Files (x86)\ESET\Install
After clicking Extract
you will see the les
being expanded onto
the disk:
...and then you should
see the following
message:
Once the Setup Wizard has started, you will be presented with the
Installation choices....

NOD32 Installation Guide
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NOD32 Installation choices
Typical installs NOD32 with the correct settings for normal usage, and
will make most of the decisions for you about the installation. If you have
no particular requirement to install NOD32 with specic settings, it is
recommended to choose this route. Typical installation is the default
option.
Advanced allows some
customisation of the
installation process,
including being able
to password protect
settings and enable
silent messaging. This
is useful for users
who have a shared
computer.
Expert allows every
part of the installation
to be controlled and
customised, and offers
many conguration
options at install time,
including setting up
SMTP messaging for
alerts.
If you need to change the installation path from the default
“C:\Program Files\ESET” you must choose either
Advanced or Expert Installation modes.
This guide shows all the installation options for each route, clearly marked,
whether the information applies to Typical, Advanced or Expert, so that
you can easily navigate to the relevant information.
Whichever installation route is chosen, all the options, apart from a select
few, such as installation path, desktop icon and context menu scanning, are
congurable after the product is installed, so for most purposes, a typical
installation is fastest and simplest.
For an “At-a-glance” chart of installation options see
Appendix B: Installation Types