10
EN
TROUBLESHOOTING
If there are problems with operation, immediately turn off the machine and unplug it from the socket-outlet.
PROBLEM CAUSE SOLUTIONS
The coffee
maker does not
supply boiling
water for
tisanes.
Air has probably entered the circuit
and deactivated the pump. Make sure the tank is properly inserted and that the water
is not below the minimum level. Repeat the operations
described in the “Preliminary phases for use” paragraph.
The steam exit hole on the dispenser
wand is clogged. Unclog any deposits that may have formed in the hole of the
dispenser wand with a pin.
The coffee
maker does not
supply steam.
There is little water and the pump
does not suck it up. Check that the water level in the tank is correct. If necessary,
ll it with cool tap water.
The steam exit hole on the dispenser
wand is clogged. Unclog any deposits that may have formed in the hole of the
dispenser wand with a pin.
Coffee
overowing
from the edges
of the lter ring.
Probably an excess amount of ground
coffee has been placed in the lter
ring preventing the lter ring from be-
ing correctly tightened into its housing.
Slowly remove and disconnect the lter holder because any
remaining pressure could cause splashes or squirts. Clean
the coupling seat with a sponge (Fig. 12). Repeat the opera-
tion placing the correct quantity of coffee in the lter.
Residues of ground coffee have
remained on the gasket of the lter
holder coupling seat.
Clean the seal with a toothpick or a sponge (Fig. 12).
The hole of the silicone disc is
clogged. Wash the silicone disc (I) under running water, bending it
slightly on the sides in order to free the centre hole of any
residue of coffee grounds that could clog it (Fig. 11).
The exit holes of the lter containing
coffee grounds are clogged. Slowly remove and disconnect the lter holder because any
remaining pressure could cause splashes or squirts. Clean
the clogged lter holes with a small brush or a pin.
Faulty pod. Replace the pod in the lter holder (U).
The coffee is
not supplied
or ows too
slowly.
The holes of the perforated disc in
the lter holder coupling seat are
clogged.
Turn on the machine without the lter holder, making the
water run. If the water still does not come out from all the
holes evenly, carry out the descaling cleaning operation.
The exit holes of the lter containing
coffee grounds are clogged. Slowly remove and disconnect the lter holder because any
remaining pressure could cause splashes or squirts. Clean
the clogged lter holes with a small brush or a pin.
The coffee blend is ground too ne. Try using coarser coffee blends.
The coffee blend is pressed down
too much. Tamper coffee inside the lter using less pressure.
The tanks is not inserted well. Fit the tank securely by pushing it as far as it will go.
The hole of the silicone disc is
clogged. Wash the silicone disc (I) under running water, bending it
slightly on the sides in order to free the centre hole of any
residue of coffee grounds that could clog it (Fig. 11).
There is little water and the pump
does not suck it up. Check that the water level in the tank is correct. If necessary,
ll it with cool tap water.
Faulty pod. Replace the pod in the lter holder (U).
Broken pod. Remove the pod lter holder (U), clean the seat with a sponge,
and put a new pod inside.
The coffee is
too watery and
cold.
The blend has been ground too
coarsely.A more nely ground blend must be used to obtain a more
concentrated and hotter coffee.Anyhow, this problem is
easily solved thanks to the Thermocream® System, which
always guarantees hot coffee accompanied by a reach
cream, even with coarsely ground beans.