Everbilt ZE00802A User manual

THANK YOU
We appreciate the trust and confidence you have placed in Everbilt through the purchase of this non-submersible sump pump. We strive to
continually create quality products designed to enhance your home. Visit us online to see our full line of products available for your home
improvement needs. Thank you for choosing Everbilt!
SKU # 1001093976
Model # ZE00802A
USE AND CARE GUIDE
NON-SUBMERSIBLE WATER TRANSFER PUMP
Questions, problems, missing parts? Before returning to the store call
Everbilt Customer Service
8 a.m. - 6 p.m., EST, Monday-Friday
1-844-241-5521
HOMEDEPOT.COM
Rev. 05/20/17

2 For Professional Technical Support call 1-844-241-5521
Table of Contents
Table of Contents..........................................................2
Performance ..................................................................2
Safety Information.........................................................2
Warranty......................................................................... 3
Pre-Installation .............................................................. 4
Installation ..................................................................... 5
Care and Cleaning ........................................................ 7
Troubleshooting............................................................ 8
Performance
SKU HP GPH of Water @ Total Feet Of Lift Max. Lift
0 ft. 10 ft. 20 ft. 30 ft. 40 ft.
1001093976 1/10 360 318 264 198 132 42 ft.
Safety Information
DANGER: Do not pump flammable or explosive liquids
such as oil, gasoline, kerosene, ethanol, etc. Do not use in
the presence of flammable or explosive vapors. Using this
pump with or near flammable liquids can cause an
explosion or fire, resulting in property damage, serious
personal injury, and/or death.
DANGER: ALWAYS disconnect the power to the pump
before servicing.
DANGER: Do not touch the motor housing during
operation. The motor is designed to operate at high
temperatures. Do not disassemble the motor housing.
DANGER: Do not handle the pump or pump motor with
wet hands or when standing on a wet or damp surface, or
in water before disconnecting the power.
WARNING: Release all pressure and drain all water
from the system before servicing any component.
WARNING: Secure the discharge line before starting the
pump. An unsecured discharge line will whip, possibly
causing personal injury, and/or property damage.
WARNING: Extension cords may not deliver sufficient
voltage to the pump motor. Extension cords present a life
threatening safety hazard if the insulation becomes
damaged or the connection ends fall into water. We
recommend the pump be plugged directly into an outlet.
WARNING: Wear safety goggles at all times when
working with pumps.
WARNING: This unit is designed only for use on 115
volts (single phase),60 Hz, and is equipped with an
approved 3-conductor cord and 3-prong grounded plug. Do
not remove the ground pin under any circumstances. The
3-prong plug must be directly inserted into a properly
installed and grounded 3-prong, grounding-type
receptacle. Do not use this pump with a 2-prong wall
outlet. Replace the 2-prong outlet with a properly
grounded 3-prong receptacle (a GFCI outlet) installed in
accordance with the National Electrical Code and local
codes and ordinances. All wiring should be performed by a
qualified electrician.
WARNING: Protect the electrical cord from sharp
objects, hot surfaces, oil, and chemicals. Avoid kinking the
cord. Do not use damaged or worn cords.
WARNING: Failure to comply with the instruction and
designed operation of this unit may void the warranty.
ATTEMPTING TO USE ADAMAGED PUMP can result in
property damage, serious personal injury, and/or death.
WARNING: Ensure that the electrical circuit to the pump
is protected by a 5-amp minimum (15-amp max.) fuse or
circuit breaker.
CAUTION: Do not lift the pump by the power cord.

3 For Professional Technical Support call 1-844-241-5521
Safety Information (continued)
CAUTION: Know the pump and its applications,
limitations, and potential hazards.
CAUTION: Periodically inspect the pump and system
components to ensure the pump suction screen is free of
mud, sand, and debris. Disconnect the pump from the
power supply before inspecting.
CAUTION: Follow all local electrical and safety codes,
along with the National Electrical Code (NEC). In addition,
all Occupational Safety and Health Administration (OSHA)
guidelines must be followed.
IMPORTANT: The motor of this pump has a thermal
protector that will trip if the motor becomes too hot. The
protector will reset itself once the motor cools down and
an acceptable temperature has been reached. The pump
may start unexpectedly if it is plugged in.
IMPORTANT: Ensure the electrical power source is
adequate for the requirements of the pump.
IMPORTANT: Before using the pump, check the hose
for holes or excess wear, which could cause leaks, and
ensure the hose is not kinked or making sharp angles. A
straight hose allows the pump to move the greatest
amount of water quickly, and also check that all hose
connections are tight to minimize leaks.
IMPORTANT: This pump is made of high-strength,
corrosion-resistant materials. It will provide trouble-free
service for a long time when properly installed,
maintained, and used. However, inadequate electrical
power to the pump, dirt, or debris may cause the pump to
fail. Please carefully read the manual and follow the
instructions regarding common pump problems and
remedies.
The manufacturer warrants the products to be free from defects in materials and workmanship for a period of one year from date of
purchase. This warranty applies only to the original consumer purchaser and only to products used in normal use and service. If within one
year this product is found upon examination by the manufacturer to be defective in materials or workmanship, the manufacturer’s only
obligation, and your exclusive remedy, is the repair or replacement of the product at the manufacturer’s discretion, provided that the
product has not been damaged through misuse, abuse, accident, modifications, alterations, neglect or mishandling. Your original receipt of
purchase is required to determine warranty eligibility.
The purchaser must pay all labor and shipping charges necessary to replace the product covered by this warranty.
This Limited Warranty does not cover products which have been damaged as a result of an accident, misuse, abuse, negligence, alteration,
improper installation or maintenance, or failure to operate in accordance with the instructions supplied with the products, or operational
failures caused by corrosion, rust, or other foreign materials in the system.
Requests for service under this warranty shall be made by returning the defective product to the manufacturer as soon as possible after the
discovery of any alleged defect. The manufacturer will subsequently take corrective action as promptly as reasonably possible.
The manufacturer does not warrant and especially disclaims any warranty, whether express or implied, of fitness for a particular purpose,
other than the warranty contained herein. This is the exclusive remedy and any liability for any and all indirect or consequential damages or
expenses whatsoever is excluded.
Some states do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty
lasts, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights and you may also have other
rights which vary from state to state.
For Professional Technical Support call 1-844-241-5521 or visit HOMEDEPOT.COM.
For warranty registration please go to www.gppumpsus.com
Warranty

4 For Professional Technical Support call 1-844-241-5521
Pre-Installation
APPLICATION
This pump is designed for portable applications. It can drain or remove water from the following: flooded areas, pool covers, clogged
sinks, waterbeds, water basins, boats, stock tanks, etc.
It can also be used to fill tanks or water beds.
This pump has not been tested or approved for use in swimming pools or in salt-water marine areas.
This pump should not be used as a replacement for a sump pump.
PACKAGE CONTENTS
Part Description
A Pump
B Suction strainer
C Suction hose
D Replacement impellers and brushes
SPECIFICATIONS
Power supply 115V, 60 HZ.
Liquid Temp. Range 32°F to 95°F(0°-35°C)
Discharge connection 3/4 in. garden hose thread connection
Discharge hose needed 5/8 in. or larger discharge garden hose
Power cord SJTW, 18AWG/3C, 6 ft.

5 For Professional Technical Support call 1-844-241-5521
Installation
1
Priming water 2
Attaching the suction hose to
strainer
Add water (approximately 1-2 Tbsp.) into the inlet to wet the
impeller of the pump (A).
Attach the clear suction hose (C) to the suction strainer (B) by
pushing the male threaded end into the rubber coupler on the
suction strainer.
Then, place the strainer in at least 1/2 in. of water at the lowest
point to be pumped.
NOTE: Make sure the connection is airtight. An air
leak can cause the pump (A) to run dry.
3
Attaching the suction hose to the
pump inlet 4
Attaching the discharge hose to
the pump outlet
Thread the other end of the suction hose (C) to the suction inlet
of the pump (A).
Make sure the suction hose (C) and suction strainer (B) are in
the water before plugging in the pump (A).
NOTE: Always ensure the washer in the hose bib is
not damaged. An airtight seal is necessary for this
pump to operate.
Thread a 5/8 in. or larger garden hose (sold separately, 50 ft.
max. length) onto the discharge outlet of the pump (A).
NOTE: Make sure the end of the outlet hose is not
under water. If the outlet is under water, the pump
may not work.

6 For Professional Technical Support call 1-844-241-5521
Installation (continued)
5
Attaching the pump to a sturdy
base 6
Operating
Attach the pump (A) to a sturdy base (table, board, etc.) to prevent
it from tipping over. Make sure the hoses are as straight as
possible.
WARNING:This pump CANNOT be submersed in
water, and the motor CANNOT get wet at all. Getting the
motor wet could cause electrocution, which could lead to
serious injury or death!
NOTE: Do not coil or kink the hose.
To operate, plug the pump (A) into a GFCI outlet.
NOTE: This pump can be very loud when plugged in.
THIS IS NORMAL. Once water begins to pump, the
noise will dissipate. When the water level has been
reduced to approximately 1/8 in., you MUST UNPLUG
THE PUMP. DO NOT RUN DRY. The pump will be
EXTREMELY LOUD when the pump is no longer
pumping water.
NOTE: If water is not pumped in 30 seconds, unplug
the power cord and check the connection on the two
ends of the inlet hose to make sure there are no air
leaks. Then, add water into the inlet again and repeat
the process.
If the pump is allowed to run dry for too long, the pump’s overheat protection will automatically shut the pump off. To use the pump again,
after the motor temperature decreases (wait at least 30 minutes), you must unplug and re-plug in the pump.

7 For Professional Technical Support call 1-844-241-5521
Care and Cleaning
Do Do Not
When the power is disconnected, inspect the pump suction
screen and remove all debris, then plug the pump back into
the grounded (GFCI) outlet.
Do not disassemble the motor housing. This motor has NO
repairable internal parts, and disassembly may cause
leakage or dangerous electrical wiring issues.
Do not lift up the pump by the power cord.
If the pump is not running properly
Remove the impeller cover screws (#1),
Remove the impeller cover (#2),
Inspect the O-ring (#3) and impeller (#4). If the impeller wears out, replace the impeller. The brushes could run 200 hours. If the brushes
have been worn off, replace the brush as the picture shows.
The brush must enter the square hole. Match the brush curve to the armature curve.
If there are any damages to these parts, please contact the pump experts at 1-844-241-5521.
NOTE: Do not disassemble the motor housing of the pump. This motor has NO repairable internal parts, and
disassembling may cause a dangerous electrical wiring issue.
Item Description Qty
1 Screw 6
2 Impeller cover 1
3 O ring 1
4 Impeller 1
5 Shaft 1
6 Brushes 2
7 Brush cap 2
8 Washer 1
9 Hose connection 1

8 For Professional Technical Support call 1-844-241-5521
Troubleshooting
Problem Possible Cause Corrective Action
Motor runs but no water
is discharged
Be sure pump is actually running, not
just humming
See section below called “Motor hums-pump not running”.
Discharge hose or pipe is blocked or
too restrictive
Check hose/pipe for blockages. Check manual for maximum
lengths of pipe/hose that pump can handle. Do not use a hose/pipe
that is narrower than the discharge of the pump itself.
Discharge hose/pipe goes up too high Every pump has a maximum “head” capability, which is the
highest it can lift water. Do not route discharge hose/pipe higher
than the rating on Pg. 2.
Impeller or other internal parts are
worn, damaged, or clogged
Inspect the impeller and volute for wear or breakage. Repair or
rebuild as needed. Check for clogs in the impeller screen and in
the outlet riser (part that extends from volute to outlet).
The pump is non-submersible, make
sure it is primed
Non-submersible utility pumps need to be primed with water
before use. Follow directions in the owners’ manual regarding
priming.
Motor just hums – pump
not running
Impeller is stuck or jammed with
debris
Inspect the impeller area for any debris that may have
entered. Remove as needed.
Make sure impeller rotates freely.
Motor is locked up Check cooling shroud and/or vents in motor case for foreign
objects or for shifting in the case. Remove objects and/or
straighten the motor shroud.
Motor has failed If all items above check out OK, the motor has failed. Replace
pump.
Motor does not run or
make any noise at all
Pump is not getting any power Check outlet where pump is plugged in. Make sure it has power. If
no power check your home’s fuse or circuit breaker panel and
repair as needed.
Pump is not plugged in properly. Ensure pump’s plug is making
good contact in outlet.
Brushes worn out Check and replace brushes.
Pump has overheated from dry running Unplug and wait for at least 30 minutes for using again.
Internal connection or motor has failed If all items above check out OK, the motor has failed. Replace
pump.
The liquid temperatures below 30
degrees F or above 77 degrees F.
Do not operate pump in temperatures as indicated.
Pump runs and moves
water but the quantity of
water is less than it
should be
Discharge hose is restrictive If you are using a hose that is narrower than the pump discharge,
or a long hose, the pump will not be able to discharge water at the
rate for which it was designed. Use a shorter, fatter hose.
Check hose for coils or kinks. Lay hose out straight for best
performance.
Suction hose has an air leak On pumps that use a hose for the suction, it is important that the
hose have air-tight connections. If air can be pulled in through a
hose connection, the pump’s performance will be diminished.
Debris partially blocking intake area Remove debris and ensure intake area is clear for optimum
performance.
Discharge elevation too high The higher the discharge hose goes, the less water the pump can
move. For improved performance the hose should go up too high.

9 For Professional Technical Support call 1-844-241-5521
Troubleshooting (continued)
Problem Possible Cause Corrective Action
Pump runs and moves
water but the quantity of
water is less than it
should be
Suction hose has collapsed and won’t
stay open
Suction hoses should be reinforced so that they can maintain their
shape under suction conditions. Replace hose with reinforced,
suction rated type.
Impeller or other internal parts are
worn or damaged
Inspect the impeller, diffuser, and other internal parts for wear and
damage. Repair as needed
The impeller wears out
quickly
Sand, dirt or other grit in the water is
accelerating wear
All Everbilt utility pumps are designed to pump clear water. If there
is dirt or grit in the water, the internal parts of the pump will wear
at an accelerated rate.
Some liquid other than water is being
pumped
Many liquids have very little lubricating qualities. They will not
lubricate the impeller properly and it will wear out faster. Everbilt
utility pumps are all designed to pump clear fresh water.
Impeller is broken Pump has picked up debris that
caused the damage
Care must be used to try to keep debris from being drawn into the
pump which will damage the rubber impeller. Replace impeller.

Questions, problems, missing parts? Before returning to the store call
Everbilt Customer Service
8 a.m. - 6 p.m., EST, Monday-Friday
1-844-241-5521
HOMEDEPOT.COM