EverFocus EAN7360 User manual

Star Light Outdoor IR Network Camera
EAN7360 / EHN7360 / EZN7360
Ultra Low Light Network Camera, 3-Megapixel
User’s Manual
EAN7360 EHN7360 EZN7360
Copyright © EverFocus Electronics Corp.
Release Date: May, 2017

Copyright 1995-2017 EverFocus Electronics Corp.
Disclaimer
All the images including product pictures or screen shots in this document are for example
only. The images may vary depending on the product and software version. Information
contained in this document is subject to change without notice.
Copyright
All rights reserved. No part of the contents of this manual may be reproduced or transmitted in
any form or by any means without written permission of the EverFocus Electronics
Corporation.
EverFocus
12F-1, No.79, Sec. 1, Shin-Tai Wu Road,
Hsi-Chih, New Taipei City, Taiwan
TEL: [phone]
FAX: [phone]
www.everfocus.com.tw
May, 2017

i
About this document
All the safety and operating instructions should be read and followed before the unit is operated. This
manual should be retained for future reference. The information in this manual was current when
published. The manufacturer reserves the right to revise and improve its products. All specifications are
therefore subject to change without notice.
Regulatory Notices
FCC Notice "Declaration of Conformity Information"
This equipment has been tested and found to comply with the limits for a Class
A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates, uses and
can radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful interference
to radio or television reception, which can be determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
- Consult the dealer or an experienced radio/TV technician for help.
Warning: Changes or modifications made to this equipment, not expressly approved by EverFocus or
parties authorized by EverFocus could void the user's authority to operate the equipment.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause undesired
operation.
EverFocus Electronics Corp.
12F-1, No. 79, Sec. 1, Shin-Tai Wu Rd.,
Hsi-Chi, New Taipei City, Taiwan
The POLESTAR Series camera complies with CE and FCC.

ii
Precautions
1. Do not install the camera near electric or magnetic fields.
Install the camera away from TV/radio transmitters, magnets, electric motors, transformers and
audio speakers since the electromagnetic fields generated from these devices may distort the video
image or otherwise interfere with camera operation.
2. Never disassemble the camera beyond the recommendations in this manual nor introduce
materials other than those recommended herein.
Improper disassembly or introduction of corrosive materials may result in equipment failure or other
damage.
3. Try to avoid facing the camera toward the sun.
In some circumstances, direct sunlight may cause permanent damage to the sensor and/or internal
circuits, as well as creating unbalanced illumination beyond the capability of the camera to
compensate.
4. Keep the power cord away from water and other liquids and never touch the power cord with wet
hands.
Touching a wet power cord with your hands or touching the power cord with wet hands may result in
electric shock.
5. Never install the camera in areas exposed to oil, gas or solvents.
Oil, gas or solvents may result in equipment failure, electric shock or, in extreme cases, fire.
6. Cleaning
For cameras with interchangeable lenses, do not touch the surface of the sensor directly with the
hands. Use lens tissue or a cotton tipped applicator and ethanol to clean the sensor and the camera
lens. Use a damp soft cloth to remove any dirt from the camera body. Please do not use complex
solvents, corrosive or abrasive agents for cleaning of any part of the camera.
7. Do not operate the camera beyond the specified temperature, humidity or power source ratings.
Use the camera at temperatures listed in the specification, and humidity between 20% and 80%; this
device is not rated as submersible. The input power source is 12VDC / 24VAC~ / PoE. Be sure to
connect the proper + / - polarity and voltage, as incorrect polarity or too high a voltage will likely
cause the camera to fail, and such damage is not covered by the warranty. The use of properly fused
or Class 3 power limited type supplies is highly recommended.
8. Mounting
Use care in selecting a solid mounting surface which will support the weight of the camera plus any
wind, snow, ice or other loading, and securely attach the camera to the mounting surface using
screws and anchors which will properly support the camera. If necessary (e.g. when mounting to
drop ceilings) use a safety wire to provide additional support for the camera.

iii
CONTENTS
1. Introduction ................................................................................................................................. 1
2. Physical Description.................................................................................................................... 2
2.1. Dimensions.......................................................................................................................................4
3. Features ........................................................................................................................................ 5
4. Installation ................................................................................................................................... 6
4.1. Packing List.......................................................................................................................................6
4.2. Optional Accessory ..........................................................................................................................8
4.3. I/O Terminal Block & Basic Connection ...........................................................................................9
4.1. Basic Installation ............................................................................................................................12
5. Accessing the Camera ............................................................................................................... 23
5.1. Checking the Dynamic IP Address..................................................................................................23
5.2. Settings for Microsoft Internet Explorer ........................................................................................27
5.3. Connecting the Camera to the Network........................................................................................31
5.4. Live View Window..........................................................................................................................33
6. Quick Setup Panel ..................................................................................................................... 35
6.1 Streaming.......................................................................................................................................35
6.2 Camera ...........................................................................................................................................36
6.3 Lens CTRL .......................................................................................................................................37
6.4 Account ..........................................................................................................................................37
7. System ........................................................................................................................................ 38
7.1. System Settings ..............................................................................................................................39
7.1.1. Network ...................................................................................................................39
7.1.1.1. IP Settings.................................................................................................39
7.1.1.2. Multicast Settings.....................................................................................41
7.1.1.3. DDNS Settings ..........................................................................................42
7.1.1.4. RTSP Settings............................................................................................44
7.1.2. Date / Time ..............................................................................................................44
7.1.2.1. Date/Time Settings ..................................................................................44
7.1.3. Storage .....................................................................................................................45
7.1.4. Display and Overlay..................................................................................................46
7.1.5. System Maintenance................................................................................................47
7.1.5.1. Upgrade Firmware ...................................................................................47
7.1.5.2. Auto Reboot .............................................................................................47

iv
7.1.5.3. Restore .....................................................................................................48
7.1.5.4. Configuration Back up..............................................................................48
7.1.6. System Information..................................................................................................49
7.1.7. User ..........................................................................................................................50
7.1.8. Serial Communication..............................................................................................51
7.1.9. Local Settings ...........................................................................................................52
7.2. Camera Settings .............................................................................................................................53
7.2.1. Streaming and Audio................................................................................................53
7.2.1.1. Audio Settings ..........................................................................................53
7.2.1.2. Stream Settings ........................................................................................54
7.2.1.3. Privacy Mask Settings...............................................................................56
7.2.1.4. ROI Settings..............................................................................................57
7.2.2. Camera .....................................................................................................................58
7.2.3. Image........................................................................................................................60
7.3. Event Settings.................................................................................................................................62
7.3.1. Event ........................................................................................................................62
7.3.1.1. Motion Settings........................................................................................62
7.3.1.2. Tamper Detection Settings.......................................................................64
7.3.1.3. Alarm Input ..............................................................................................64
7.3.1.4. Exception Settings....................................................................................66
7.3.1.5. Continuous...............................................................................................67
7.3.2. Notification ..............................................................................................................69
7.3.2.1. Email Settings...........................................................................................69
7.3.2.2. FTP Settings..............................................................................................70
7.4. Search and Play ..............................................................................................................................72
7.4.1. Playback ...................................................................................................................72
7.4.2. System Log ...............................................................................................................73
8. Upgrading Firmware Using IP Utility ...................................................................................... 74
9. Specifications ............................................................................................................................. 76
10. Troubleshooting ........................................................................................................................ 78
Appendix ............................................................................................................................................ 79
A. Tested Card Brands.........................................................................................................................79
B. Enabling the Multicast Function ....................................................................................................79
C. RTSP URL Syntax.............................................................................................................................81
D. Setting up Port Forwarding Function .............................................................................................81
E. Setting up DDNS Function..............................................................................................................83
F. Default Network Ports ...................................................................................................................86

EAN7360 / EHN7360 / EZN7360
1
1. Introduction
The POLESTAR 3-megapixel series H.265 low light IP camera provides 30fps at 2048 x 1536 viewing
resolution. Adopted with a SONY progressive CMOS image sensor, the series features high sensitivity
characteristics that enable the IP camera to perform clear color images with less image noise even in the
starlight or moonlight environment. The Wide Dynamic Range (WDR) function on the other hand enables
the IP camera to provide clear images even under back light circumstances where intensity of illumination
can vary excessively.
The POLESTAR 3-megapixel series supports dual streams from H.265, H.264 or MJPEG compression formats.
In same resolution, the H.265 provides higher compression efficiency and lower bitrate comparing with
H.264 codec, allowing more efficient bandwidth and data storage usage.
Featured with a motorized zoom & auto focus lens, EHN7360 / EZN7360 can provide the desired field of
view with superior video quality in precise focus. Equipped with a P-Iris, the EHN7360 / EZN7360 is capable
of controlling the best iris position automatically and precisely in varying lighting conditions, expanding the
focus area of the images and meanwhile improves the image sharpness. Featured with a weather-proof
(IP68) and vandal-proof (IK10) housing, EHN7360 / EZN7360 meets a wide variety of needs for outdoor
surveillance.
The POLESTAR 3-megapixel series has a built-in micro SDHC card slot. Except 12VDC and 24VAC power
supply, the IP camera also supports Power over Ethernet (IEEE 802.3af), which eliminates the need for
power cables and thus reduce the installation costs. The series conforms to ONVIF for compatibility with
other network video devices. You can also use EverFocus Mobile applications to remotely view the live
views of the cameras through your iOS or android handheld devices; or use EverFocus CMS to remotely
manage multiple IP devices connected on the network.
System Requirement
Before installing, please check that your computer meets the following system requirements.
Operating System
Windows 7 (32 and 64-bit) or above
CPU
Intel Core i5 CPU @ 2.0GHz (or equivalent AMD) or higher
(Intel Core i7 CPU @ 3.4GHz recommended)
Graphic Card
512MB RAM graphic cards (or equivalent on-board graphic cards)
RAM
2GB or more (8GB recommended)
Additional HD space depends on required local storage of video files,
100 Mbps network card.
Software
DirectX 9.0c
Explorer 11 or later, Chrome (Windows version 44 and earlier), Firefox
version 50 and earlier, EverFocus Browser
Note: For using the Internet Explorer, some settings are required. Please refer to 5.2 Settings for
Microsoft Internet Explorer.

EAN7360 / EHN7360 / EZN7360
2
2. Physical Description
EAN7360
2 6 71
1210 11 13
984 5
14
3
No.
Item Name
Descriptions
1
Auto Iris Lens Connector
Plug the iris control cable to the connector.
2
Microphone
One built-in microphone.
3
Light Sensor
Detects lights.
4
Ethernet / PoE
Connects to a 10BASE-T / 100BASE-TX Ethernet or PoE.
5
Power LED
After powering the camera, the power LED will be lit in red.
6
DC 12V Port
Connects to 12VDC power.
7
Alarm
Connects to I/O devices (see 4.3 I/O Terminal Block & Basic
Connection for more details).
8
Audio In
Connects to microphones (In) / Speakers (Out). Note that the audio
input / output features a line 3.5mm jack (TRS). Be sure to prepare
microphones / speakers with TRS connector (see TRS Connector image
below). Also, microphones / speakers with a (built-in) amplifier and
external power supply are required.
9
Audio Out
10
AC 24V Port
Connects to 24VAC~ power.
11
Micro SD / SDHC Card Slot
Insert a micro SD / SDHC card to store recording data.
12
Video Out
Connects to a portable monitor using the supplied BNC cable for
testing the camera view during initial installation.
13
USB
USB slot is currently reserved.
14
Reset Button
Press and hold the button for 6 seconds to reset all configurations to
factory default.

EAN7360 / EHN7360 / EZN7360
3
EHN7360
8
2
Camera Module
1
7
4
3
6
5
No.
Item Name
Descriptions
1
Cable Gland
Equipped with three plugs inserted in the cable conduits for
waterproofing.
2
Terminal Block
A 16-pin terminal block. See 4.3 I/O Terminal Block & Basic
Connection.
3
LAN / PoE
Connect to a 10/100 Ethernet or PoE.
4
Micro SD / SDHC Slot
Insert a micro SD / SDHC card (see Appendix for tested card brands).
5
Reset Button
Press and hold the Reset Button for 10 seconds to reset all
configurations to the factory default settings.
6
IR LEDs
33 IR LEDs for infrared illumination in night vision applications.
7
Lens
Vari-focal lens, Auto Focus, 3.3-10mm, F1.3, P-IRIS.
8
Light Sensor
Detects lights.

EAN7360 / EHN7360 / EZN7360
4
EZN7360
2.1. Dimensions
EAN7360
118.10mm/4.65" 68.30mm/2.69"
56.40mm/2.22"
1
1
2
4 5 63
No.
Name
Description
1
Micro SD / SDHC Slot
For inserting a micro SD / SDHC card.
2
Reset Button
Resets all configurations to the factory default settings. Press and hold
the Reset Button for 5 seconds.
3
IR LEDs
44 IR LEDs for infrared illumination in night vision applications.
4
Lens
3.3 –10 mm, auto focus, varifocal, F1.3 –360C.
5
Light Sensor
Detects lights.
6
Sunshield
Protect the camera from the direct rays of the sun.