Evomed Painmate HW-P105 User manual

For more information, please visit
www.painmate.com.au #HW-P105
TM

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Other accessories included:
•1x CR2032 Lithium Battery
•1x Carry Case
•1x Set Self-Adhesive Gel Pads
Read before you use
This device should never be used to relieve undiagnosed pain. Before treating any
symptoms of pain, you should consult your doctor.
Warnings
• Never use this device near the head, heart, around the mouth, or on diseased skin.
• Do not use this device in places with high humidity such as the bathroom.
• May need to use under the supervision of a physical therapist.
• For external use only.
• Long-term stimulation and use at the same site may cause skin discomfort.
Consult a dermatologist if skin discomfort persists.
• Consult a doctor before you use this device if you receive other medical
treatments.
• Do not disassemble this device.
• Do not use the device while sleeping, driving, bathing, operating machinery, or
during any activity in which involuntary muscle contractions which may cause
undue risk of injury.
• Do not let the device come in contact with any metal object, such as belt buckle or
jewellery.
CR 2032
Li-Mn 3V
• Do not use the device more than twice a day on the same location.
• Caution should be used with the following conditions:
- Have had a recent surgical procedure where muscle contraction may disrupt the
healing process.
- Over areas of the skin that lack normal sensation.
• Gel pad placement and stimulation settings should be based on the guidance of
the Instruction Manual.
• The device may cause lethal rhythm disturbances to the heart in susceptible
individuals.
• Device is ineffective for pain of central origin, including headaches.
• This device has no curative value; it is a symptomatic treatment and as such
suppresses the sensation for pain which would otherwise serve as a protective
mechanism on the outcome of clinical process.
• Electronic equipment such as EKG monitors and ECG alarms may not operate
properly when device is in use.
• The user must keep the device out of the reach of children.
• Stimulus delivered by this device may be sufficient to cause electrocution or burn
and it may cause a cardiac arrhythmia.
• Possible allergic reaction to tape or gel may exist. Possible skin irritation
and electrode burns are potential adverse reactions. If skin irritation persists,
discontinue use and consult your physician.
• Apply stimulation only to normal, intact, clean, healthy skin.
• If your pain does not improve, becomes more than mild, or continues for more
than five days, stop using the device and consult with your physician.
• Not for use by or on persons under the age of 18 years old.
• Stop using this device if you experience a tingling or numbing sensation, or other
discomfort on the skin.
Do not use if you:
• Have a pacemaker, metal implant, insulin pump or any other implant in the body.
• For patients with known myocardial disease or arrhythmia, the device should be
used only with consultation and evaluation by a specialized physician.
• Do not apply any electrode placement that causes current to flow through the
head.
• Do not use device on the eyelids. Do not place electrodes directly over the carotid
sinus nerves or arteries, and laryngeal or pharyngeal muscles.
• Do not apply device for undiagnosed pain syndromes until etiology is established.

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• Have a seizure disorder, unless consulting with a physician, example: epilepsy.
• Are pregnant or menstruating.
• Have cancer.
• Had operations before, and the pain is caused from past surgery or accident.
• Are suffering from a metabolic arthritis.
• Device should not be applied over swollen, infected, inflamed areas, or skin
eruptions, eg. phlebitis, thrombophlebitis, varicose vein, etc.
• Device should not be applied over, or in proximity to, cancerous lesions.
• Have skin conditions of:
- Acutely or chronically diseased
(injured or irritated) skin
- Hypersensitive skin
- Allergy with the gel pad
- Scars
- Healing wounds
- Rashes
The proper use of this device is important to obtain temporary pain relief. Please
take the next few minutes to read this manual carefully and learn the correct
operation of this easy-to-use equipment.
This PAINmate™ device is indicated for temporary relief of pain associated with sore
and aching muscles as a result of strain from exercises or normal household and
work activities.
What is the PAINmate™?
PAINmate™ is a TENS device - TENS stands for Transcutaneous Electrical Nerve
Stimulation. The device emits controlled micro-electric currents called impulses
through skin to interact with nerves for temporary pain relief.
The pain relieving effect comes from blocking the nerve pathway transmitting pain
signals.
- Inflamed skin
- Bruises
- Swelling
- Hemorrhage following acute trauma
or fracture after use
Indications for use
Arm, Leg & Back Pain
Battery and gel pad assembly
5. Remove blue film
from the gel pads.
6. Place exposed side
onto the unit and press
firmly with fingertips to
adhere.
7. Remove clear film from
the back of the gel,
pulling slowly to ensure
the gel stays in place.
8. Your unit is now ready
to place where it hurts.
Note: Clean skin area before
applying.
3. Insert battery provided
“+” side up (CR2032
Lithium battery only).
2. Flip open battery cover
with a pin.
1. Use a coin or small device
to turn the battery door to
the OPEN position.
4. Close and lock battery
cover.
Place this device where you appear
to have pain. For optimum result,
move device to a nearby location,
after finishing 20 minute cycle.

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How to operate
1. Press and hold (+) button for 3 seconds to power the unit ON and listen for the
beep. Note: The unit will not operate if it is not in contact with your skin.
2. Press (+) button again to activate device. Continue to press the (+) button until
you feel the sensation of the impulses.
3. Use (+/-) button to adjust intensity level, note there are 15 levels.
4. The device automatically powers off after 20 minutes, or press and hold (-) button
for 3 seconds to power OFF.
Note:
• Battery will need to be replaced if the device no longer makes a beep sound
or sends any electric impulses. Please check the troubleshooting section for
additional issues with beeping.
• Device only works when in contact with the skin. When the device is not in contact
with the skin, the device will not activate the impulses.
• After use, always place the device into the provided carry case protecting the gel
pad after use.
• Smart Contact Detection automatically sends audible alerts when the gel pads are
not securely fixed to the skin.
• When power is on, intensity level is set to 0 for safety purposes. Press the
(+) button again to activate and increase intensity.
Press 3 sec to power ON;
Press increase intensity
Press 3 sec to power OFF;
Press decrease intensity
Maintenance
Storage of the device:
(1) Keep the device away from children.
(2) Remove the battery if the unit will not be used for a prolonged period.
(3) Place the device into the protective carry case to protect the adhesive gel pads
and device.
(4) Do not store the unit under high temperature, high humidity, direct sunlight,
exposed environment or where there is a lot of dust or corrosive gas.
Care for device
(1) To avoid damage to the device:
- When removing the device from the carry case pull out gently and slowly.
- Do NOT twist the device.
- Do NOT pull on the device pads strongly, or pull outward from the device center.
- Do NOT push or pull on the device center, this can deform the device causing
operation issues.
- Do NOT disassemble any part of the device.
Care for gel pads:
(1) If the adhesive gel pads get dirty or less sticky you can prolong the life for
additional uses by cleaning it. With a drop of water on your finger, rub the water
over the surface of the gel and allow it to dry.
(2) Always store the gel pads in the protective case after use. Do not store it in other
areas, or adhere the gel to a surface other than your skin or the inside of the
protective case as this can damage the gel and reduce the life of it.
(3) Be sure the skin is clean before the gel pads are placed on the body.
(4) Always store in a cool, airy area away from direct sun light.
Replacing the gel pads:
(1) To remove the gel pad carefully roll the gel upwards with your fingers until the
entire pad has lifted off. Note: Do not use fingernails or tools as they can damage
the unit.
(2) Repeat on other side.
(3) Clean the device with a drop of water on your finger to remove left over residue.
Allow to dry.
(4) Place new pads onto the unit following steps 5-8 in the Battery and Gel Pad
Assembly section.

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Caution
• If the unit is not functioning properly or causes discomfort, stop using it
immediately.
• Press and hold the (-) button for 3 seconds to turn the device OFF before
removing the device from the skin.
Note: If removed from skin before turning unit off, you may receive a small zap on
your fingers that may be uncomfortable.
• If the gel pads are dirty, dry or sticking to hair, it might cause skin discomfort.
Please replace it immediately.
Battery precautions & disposal
• Use only the size and type of battery specified.
• When installing the battery, observe proper (+/-) polarities. Incorrect installation of
the battery may cause damage to the unit.
• Do not dispose of battery in fire. Battery may explode or leak.
• If the unit is not going to be used for a long period of time, remove the battery to
prevent damage due to possible battery leakage.
• Remove used battery promptly.
• Dispose of properly in accordance with all state, province and country regulations.
Troubleshooting
Symptoms Correction
Unit fails to turn
on.
Press and hold the (+) button again for 3 seconds.
Check if the battery is properly placed, the (+) side facing
up and in connection with the contact points, try again.
Battery may no longer be good. Replace the battery and try
again.
Gel pads are no
longer sticking to
the body.
Clean the gel pad with a drop of water on your finger.
Replace gel pad.
Unit beeps
abnormally during
treatment.
Press and hold the (-) button for 3 seconds to turn this unit
OFF, and Press and hold the (+) button for 3 seconds to
turn it back ON.
Battery can be running low on power and needs to be
replaced.
Device is not securely fixed to skin. Re-apply pad and press
the (+) button to increase intensity. Refer to Beep Signal
Description chart for additional troubleshooting.
Cannot feel the
device working.
Press and hold the (+) button for 3 seconds to try again.
Make sure the gel pads do not overlap and try again.
Increase the intensity gradually.
The skin on the
treated area has
turned red.
Stop treating that area immediately; wait until the skin
restores to its healthy state. If irritation persists, consult with a
dermatologist.
Intensity suddenly
begins to drop.
Replace the battery and try again.
Make sure the device is in contact with your body and try
again.
How to replace the
batteries.
Open the battery cover at the back of the device.
Remove the used batteries from the battery compartment.
Refer to the Battery Precautions & Disposal for proper dis-
posal of the battery.

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Beep signal description chart
Power
mode Operation Types of beep signal Signal description
Unit is
turned off
hold the
(+) button
3 seconds
Single long beep The unit has turned on.
Unit is
turned
on but
the user
cannot
feel
impulses
Short press of
the (+) or
(-) buttons
Two short beeps
The intensity adjustment feature
is disabled because the gel pad
is not in full contact with the skin.
Reapply the gel pad and try again.
No Action
Slow
consecutive,
intermittent
beeps
The gel pad is not in contact with
the skin, reapply the gel pad and
try again.
No Action
Fast consecutive,
intermittent
beeps
The battery power is low, replace
the battery.
No Action Single long beep The auto-off program is engaged
and the unit is powering off.
Beep signal description chart cont’d
Power
mode Operation Types of beep signal Signal description
In use
Short press of
the (+) button Single short beep The adjustable intensity feature has increased 1 level.
Short press of
the (-) button Single short beep The adjustable intensity feature has decreased 1 level.
Multiple
presses of the
(+) button
Two short beeps
The adjustable intensity feature
has reached 15, the maximum
level.
Multiple
presses of the -
button
Two short beeps The adjustable intensity feature
has reached 0, the minimum level.
hold the
(-) button 3
seconds
Single long beep The unit has been turned off
manually.
No Action Single long beep The auto-off program is engaged
and the unit is powering off.
No Action
Fast consecutive,
intermittent
beeps
The battery power is low, replace
the battery.

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Power CR2032 Lithium battery 3V
Pulse Rate 35Hz (Fixed)
Pulse Width 200μs (Fixed)
Output Voltage Max.40 Vpp, based on 500 Ωload ± 10%
Treatment Time 20 minutes; auto-off
Pulse Strength 0 ~ 15 stages adjustable
Operation Environment -10 ~ 40°C, 30 ~ 85% Relative Humidity
Storage Environment -10 ~ 50°C, 10 ~ 95% Relative Humidity
Transportation Environment -10 ~ 50°C, 35 ~ 85% Relative Humidity
Size 4.5˝x 2.8˝x .4˝
Product specifications LIMITED ONE YEAR WARRANTY
Evomed sells its products with the intent that they are free of defects in
manufacture and workmanship for a period of one year from the date of original
purchase, except as noted below. Evomed warrants that its products will be
free of defects in material and workmanship under normal use and service. This
warranty extends only to consumers and does not extend to retailers.
To obtain warranty service on your Evomed product, contact a Consumer
Relations Representative by telephone at 1300 892 806 for assistance. Please
make sure to have the model number of the product available.
Evomed does not authorise anyone, including, but not limited to, Retailers,
the subsequent consumer purchaser of the product from a Retailer or remote
purchasers, to obligate Evomed in any way beyond the terms set forth herein.
This warranty does not cover damage caused by misuse or abuse; accident;
the attachment of any unauthorised accessory; alteration to the product;
improper installation; unauthorised repairs or modifi cations; improper use of
electrical/power supply; loss of power; dropped product; malfunction or damage
of an operating part from failure to provide manufacturer’s recommended
maintenance; transportation damage; theft; neglect; vandalism; or environmen-
tal conditions; loss of use during the period the product is at a repair facility or
otherwise awaiting parts or repair; replacement batteries or any other conditions
whatsoever that are beyond the control of Evomed. This warranty is effective
only if the product is purchased and operated in the country in which the prod-
uct is purchased. A product that requires modifi cations or adoption to enable
it to operate in any other country than the country for which it was designed,
manufactured, approved and/or authorized, or repair of products damaged by
these modifi cations is not covered under this warranty.
THE WARRANTY PROVIDED HEREIN SHALL BE THE SOLE AND EXCLU-
SIVE WARRANTY. THERE SHALL BE NO OTHER WARRANTIES EXPRESS
OR IMPLIED INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY
OR FITNESS OR ANY OTHER OBLIGATION ON THE PART OF THE COM-
PANY WITH RESPECT TO PRODUCTS COVERED BY THIS WARRANTY.
EVOMED SHALL HAVE NO LIABILITY FOR ANY INCIDENTAL, CONSE-
QUENTIAL OR SPECIAL DAMAGES. IN NO EVENT SHALL THIS WARRANTY
REQUIRE MORE THAN THE REPAIR OR REPLACEMENT OF ANY PART OR
PARTS WHICH ARE FOUND TO BE DEFECTIVE WITHIN THE EFFECTIVE
PERIOD OF THE WARRANTY. NO REFUNDS WILL BE GIVEN. IF RE-
PLACEMENT PARTS FOR DEFECTIVE MATERIALS ARE NOT AVAILABLE,
EVOMED RESERVES THE RIGHT TO MAKE PRODUCT SUBSTITUTIONS IN
LIEU OF REPAIR OR REPLACEMENT.
This warranty does not extend to the purchase of opened, used, repaired,
repackaged and/or resealed products, including but not limited to sale of such
products on Internet auction sites and/or sales of such products by surplus or
bulk resellers. Any and all warranties or guarantees shall immediately cease
and terminate as to any products or parts thereof which are repaired, replaced,
altered, or modifi ed, without the prior express and written consent of Evomed.
This warranty provides you with specifi c legal rights. You may have additional
rights which may vary from state to state. Because of individual state regula-
tions, some of the above limitations and exclusions may not apply to you.
For more information regarding our product line in Australia, please visit:
www.evomed.com.au
For service or repair, either return
this unit to the retailer or contact
Evomed Consumer Relations at:
Email:
[email protected]
Phone: [phone]
Business Hours:
9.00am-5pm EST
Monday-Friday
TM
39 Sandy Bay Road
Hobart, TAS, 7000
AUSTRALIA
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Evomed and PAINmate are trademarks of Evomed Pty Ltd.
Part #HW-P105