Excelltel PABX MD308 User manual


SystemAppearance-------------------------------------------------------------------------1
Attention----------------------------------------------------------------------------------------2
Warning----------------------------------------------------------------------------------------2
HowtoEnterProgrammingmode-----------------------------------------------------------------3
Restorethedefaultsetting---------------------------------------------------------------------------3
Changepassword--------------------------------------------------------------------------------------3
Flashtime(Foractivetheholdanddivertingoperating)setting-----------------------------4
Enable/DisableC.O.lines-------------------------------------------------------------------------4
C.O.Lineincomingringingdelay-------------------------------------------------------------------4
Operatormode/Auto-attendantmode-------------------------------------------------------------4
Recordingoutgoingmessage-----------------------------------------------------------------------5
Monitoringtherecordedmessage------------------------------------------------------------------5
Monitoringtheholdingmusic------------------------------------------------------------------------5
Operatorsetting-----------------------------------------------------------------------------------------5
Auto-attendantmodenoanswerprocess---------------------------------------------------------5
Settingdialingoutmode------------------------------------------------------------------------------5
C.O.LineRingingAssignment----------------------------------------------------------------------6
Settingservicegrade----------------------------------------------------------------------------------6
SettingrestrictionGroupA----------------------------------------------------------------------------6
SettingrestrictionGroupB---------------------------------------------------------------------------6
Assignspecialcallingnumber(ItemCofClassSetup)----------------------------------------7
Settingcalldurationforextension------------------------------------------------------------------7
Assignextension'saccessCOlineright-----------------------------------------------------------7
Flexibleextensionnumber----------------------------------------------------------------------------7
TableofContents
Chap2Systemprogramming------------------------------------------------------------------------------3
Chap1Installation------------------------------------------------------------------------------------1

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Monitorthechordmelodymusic(Notinprogrammingmode)-------------------------11
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Answeringcallsatoperatormode
Answeringcallsatauto-attendantmode
Callpickup
Outwarddialingdirectly
Outwarddialingbydial9first
Exterior-lineBooking
SelectingCOline
OutgoingcallTransferFunction
Calltransfer
Conference(2extensionsand1C.Oline)
C.OLineReservatio
Rkeyfunction-
Intercomcallingatdirectoutwardmode
Calloperator-
Queryfunctions-
Callforwarding-
Callbusytransfer
Nodisturbing
Callallextensions(Emergencycall)
4-----------------------------------------------------------------------------12
5------------------------------------------------------------------------------12
6------------------------------------------------------------------------------13
7------------------------------------------
Chap
Chap
Chap
Chap
Troubleshooting
Technicalterms
Defaultsettings
SystemProgrammingInstruction--------------13
3----------------------------------------------------------------8Chap Functionbriefintroduction
TableofContents

FrontView
208M/308MRearView
ExtensionLinePort
C.O.LinePort
PowerSocket
Line1Line2Line3601602603604605606607608 POW
LEDDisplay

Thetelephoneexchangeshallbeinstalledinastableindoorplacewithdry,ventilated
environment.(TemperatureRange:045,HumidityRange:20%-80%.Avoidstraight
sunshineorintheenvironmentofflammableorcausticgas.)Specialtelephonewire
ispreferable.
℃℃
Thewiringshouldnotbedoneinthundering.
Avoidusingtelephoneinthundering.
Pleasedon'tusethetelephoneinflammableandleakinggasenvironment.
Unlesstheequipmentisdisconnected,pleasedon'ttouchthebrokenpartofthewiringor
anyconnectionends.
l
l
l
l
②Amarginalspacearoundtheexchangeshouldberemainedforheatsink,inspection
andmaintenanceofthesystem.
③Awallboreisavailableattheundersideofmainframeforwallinstallation.Deskinstallation
isalsoadmitted.Butthecontactofwallboltandcircuitboardinsidethemainframeshould
beavoided.
④Pleasekeeptheexchangeawayfromotherequipmentproducinglargeelectromagnetic
disturbance(suchasmotorandlargetransformer).
⑤Noneofthewiringofanyextensionshouldsharethepipelinewithpowersupplyorantenna.
Neithershouldtheextensionbeclosetoantennaforairbroadcasting(includingshort-wave).
⑥Avoiddamagingthepower-supplycable.Keepitawayfromwater.Encounteringtheleakage
ofwatercutoffthepowerimmediately.
⑦Pleasedon'timpactorshaketheexchangeatanysituation.Don'tremovetheexchangein
workingstatus.
⑧Ifthewiringpipelineoftheextensionisdisturbedbyelectromagneticwavewhilesubstitution
isunavailableinsite,specialinsulatingwireforcommunicationissuggestedforsubstitution,
also,theinsulatingnetofwhichshouldbegrounded.

UsingDTMFphoneasextension,andallsettingmustbedoneonextension601-
604.Commandscanbecontinuouslyinput,press"#"toindicatetheendofcommand.
Ifthereisanymistakeduringprogramming,justpress"*"torestartwithouthangup.
Instruction:09xxxx#
Explanation:xxxxistheoriginalprogrammingpassword
Instruction:0000#
Explanation:Pleasewaittheconfirmtone,seeAppendix2forthedetailsofdefaultsetting;
thiswillnotchangethesettingof"Flexiblecoding".
Chap2Systemprogramming
Userwillhearaprompttone"du"wheninputiscorrectwhilethree"du"forincorrect
input.Noticethatinputisonlyallowedwhentheprompttonefinishesoritwillbeinvalidand
incorrectinputmayhappen.Onceprogrammingfinishes,itcankeeponworkingwithout
restart.Whenprogramming,especiallynoticethattheextensionsequencenumberis01~
16(twodigits),andexteriornumberis1~4(onedigit)

Instruction:00L#
Explanation:L=1-5
L=1---------0.8s
L=2---------1.0s
L=3---------1.2s
L=4---------1.5s
L=5---------1.8s
Instruction:0610#
Explanation:Nodelay,extensionswillringatthesametimeasCOlines.
Instruction:10#AllexteriorlinesareAuto-attendantmode
10M#NoMexteriorlineisAuto-attendantmode(Misexteriorlinecodenumber
thatfrom1~3)
11M#NoMexteriorlineisoperatormode(Misexteriorlinecodenumberthat
from1~3)
11#Allexteriorlinesareoperatormode
Explanation:ifthesettingisoperatormode,whenthereisanincomingbyexteriorline,the
extensionsthathavealreadybeensetwillringsimultaneously.Pickuptotalkorto
transfer,theextensionswhichdonotringingcanalsoansweritusethecallpickup
order;ifthesettingisAuto-attendantmode,whenthereisanincomingbyexterior
line,exteriorlinewillheardigitalrecord,andifdialoneoftheextensionnumberand
itwillring,ifdial0forinquiry,theoperatorwillring.
Instruction:0611#
Explanation:Extensionswilldelayonecycletoring.
:Instruction 0600#EnableallC.O.Lines
0610#DisableallC.O.Lines
060M#EnabletheMC.O.Line
061M#DisabletheMC.O.Line
Youmustusethesecommandsaccordingtheactualtunklinesbeforeusingthis
prodult!!!
IfyoudonenableanyC.O.Line,thesystemwilconsiderthereisnoC.O.lineand
doesn
t
tautodetectC.O.Line!!!

Instruction:13#
Explanation:Inthestateofsystemprogramming,itbeginrecordlisteninwhenhear"du"
andenditwhenhear"du"again.Recordcandoseveraltimesuntilsatisfy,
bettermakesthepracticaleffectoftheexteriorlineincomingasfinalstandard.
Instruction:14#
Explanation:input14#inthestateofsystemprogramming,itbeginmusiclisteninwhen
hear"du"again.
Instruction:15N#
Explanation:Nisextensionsequencenumber(01~08)
Instruction:160#Releasetheexteriorline
161#Transfertooperator
Explanation:Whenthereisanincomingbyexteriorline,afterplayingtherecordedmessage,
ifthecallerdidn'tdialtheextensionNo,usethisinstructiontosettheexterior
connecttooperatororcutit.
Instruction:2N0#(directoutgoing,Nistheextensionsequencenumber01~08)
2N1#(indirectoutgoing,press9foroutgoingNistheextension
sequencenumber01~08)
20#(allextensionsdirectoutgoing)
21#(allextensionspress9foroutgoing)
Explanation:input12#inthestateofsystemprogramming,itbegin8-second-digitalrecority
doubleaudiofrequencyphoneandpickuphandsetforrecording.Usercando
recordingforseveraltimesuntilsatisfy.
Instruction:12#

Order:40NL(setservicegradeisthegradeLofextensionN)
40L#(allextensionaregradeL)
"L"=0----Permittodialthespecialcallingnumberonly
"L"=1----nocall-outlimitation
"L"=2----call-outwithlimitingofinternationaldistancedialing
"L"=3----call-outwithlimitingofdomesticdistancedialing
"L"=4----call-outwithlimitinginitialofitemA
"L"=5----call-outwithlimitinginitialofitemB
"L"=6----forbidlocalcall,onlyintercomisallowed.
Order:41QQABCD#(QQisthegroupnumber,from01to16)
41#(ClearallthecalloutlimitationofinitialofitemA)
41QQ#(ClearthecalloutlimitationofinitialofitemQQintermA)
Explanation:limitationAcanlock16groupsof4-digitinitial,ABCDistheinitialofthenumber,
tobelocked,itcanbeendedwith#ifdigitlessthan4.Usercansetforinternal
orinternationaltelephonelimitation,orspecialnumber.
Explanation:Listhegradenumber,from0to6.
Order:42QQABCD#(Qisthenumberofgroup,from01to16)
42#(ClearallthecalloutlimitationofinitialofitemB)
42QQ#(ClearthecalloutlimitationofinitialofitemQQintermB)
Explanation:Usercansetlimitationofallcodes.
Instruction:3MN0#Enableoneextension
3MN1#Disableoneextension
3M#Disableall
Explanation:"M"meansC.O.LineportNo.(1-3)."N"Thelast2digitsoforiginalextensions
(601-608)

Instruction:6NTT#Nisthesequencenumberofextension01-08,TTisthe
limitedtime,countedbyminutes,rangesfrom1to99
(
)
Explanation:Thisfunctioncanonlylimitthetimeofexteriorcall.Forexample,ifthecalling
timeofextension06mustbelimitedin8minutes,theusercandial60608#
whileprogramming.
Instruction:9000#(restorethefactorysetting)
9Nabcd#(changethenumberofextensionNtoabcd)
Instruction:7MN0#ExtensionN(N=01-08)canaccessC.O.LlineM(M=1-3)
7MN1#NotallowedextensionNaccessC.O.LineM
7M#AllextensioncanaccessC.O.LineM
Explanation:Ifyouwanttosetextension603can'taccessC.O.Line2,andextension
606,608canaccessC.O.Line1,pleaseinput:
72031#71060#71080#
Explanation:Nisthesequencenumberoftheextension,abcdisthenewnumber,1to4digit
number,endedby#.Thenewnumbersrangefrom1-8999;allextensionsmust
notbesamenumber.(ThelengthofnewnumbermustfollowtheextensionNo.1;
itmustbeemphasizedthatifthelengthofnewnumberchanged,alltheexten-
sionsmustberesetaftersettingextensionNo.1.Anytwonewnumberscouldn't
bethesame.Otherwiseabnormitywillappear.
Forexample,tosettheextension'snumberto4-digitnumber(6001-6008),the
usershoulddial9016001#,thendial9026002#9036003#onebyone,upto
9086008#.)
、…
Instruction:43PPABCD#(PPisthenumberofgroup,from01to16)
43#(Clearallthefirst-digitnumberofdialing-out)
43PP#Clearthelicensedfirst-digitofdialing-outofgroupPp()
Note:thatistosay16groups4-digitfirst-digitcanbeused,ABCDisthefirst-digitofthelocking
numbers,itcouldbelessthan4digits,endedwith#.Licenseddialingmeansthatthefirst
-digitofthelockingnumbersofcertainlockedextensionscanberescind.Moreconvenience
canbeachievedwhencallingthesecertaintelephonenumber,usedforGrade3.

Theextension(s)settoringwillringwhenanincomingcallisreceived,andpickupthe
handsetyoumayanswerthecalldirectly.
Noextensionwillringwhenanincomingcallisreceived,themessagerecordedwill
beheardbeforedialingextensionnumber.
Theincomingcallcanbeansweredbytheextensionthatisnotringingratherthanthe
ringingone,thusmakestheansweringmoreconvenient.
Ifexteriorlineisbusyandcallinghastobedoneimmediately,abookingofexterior
linewillbedoneandwillbecluetothecurrentuser.
Pickupthehandsetanddial"9"firstafterhearingtheinternaldialingtone,thendial
theC.OlinenumberafterhearingtheC.O.Linedialingtone.
PickupthehandsetanddialexternalnumberdirectlyafterhearingtheC.Olinetone.
Remark:1.YoucansetdifferentDISAmode.
2.Whenacallerdials"0"forinquiry,operatorextensionwillring.Ifoperatorextensionis
busy,thensystemcanusethefunction"busycalltransfer".
Operation:Pickupandpress*#9
Operation:*#0

Operation:*#1M(M=1-3,C.O.Lineno)
YoucanusethisoperationifyouwanttoselectaCOlinetodialout.
Format:Patthehookthendialtheextensionnumber
Description:Thisfunctionletyoumakeanoutgoingcallfromoneextensionthendivertand
connectotherextensiontoC.O.Line.
Operation:Patthehookthendialtheextensionnumber
Description:Allowsyoutotransferanincomingcalltoanotherextension.
Remark:
b.AdoesnothangupandBdoesnotanswerAwithin25seconds
IfExt.BdoesnotanswerAwithin25seconds,thenAwillrestoretheconnection
withC.O.Line,andBwillstopringing.
a.AdoesnothangupandBpicksuphishandset
ThencommunicationbetweenAandBisestablishedwhiletheoutsidecalleris
on-holding(musiconholding),whoeverhangsup(AorB),thesystemtransfer
outsidecallertotheother.
1>.Theremaybefollowing4casesafteracallistransferredfromAtoB:
c.AhangsupandBanswersthecall
Bwillanswertheoutsidecaller.
d.AhangsupandBdoesnotanswerthecallwithin25seconds
CallwillbebacktoAandwillringfor25seconds,ifAisbusy,thesystemwillcutoff.
2>.TheFLASHTIMEisfrom750msto2000msforpattingthehook,youmaypressFLASH
buttoninsteadofpressthehookfortransferringtheincomingcall.
3>.Theextension,whichtransferthecall,has5secondstodialtheextensionnumber
requiredotherwisetheincomingcallwillbebacktohimagain.
4>.TheFlashtimecanbeset.

Format:Patthehookand*+extensionnumber
Description:Allowsyoutoaddathirdparttoatwo-partsconversationandmakeathree-
partsconference.YoucanhaveonlytwoextensionswithoneC.O.Line.
Operation:Patthehookandpress##
Theoccupyingexteriorlinecanbereversedbyexchanger.Thenanotherexteriorline
canbetransferredortalkedbyinterphone,whichcansolvetheproblemthattheincoming
callwaitslongforansweringorevennoanswer.Thereforethefunctionoftheexchangeris
largelyextended.
Operation:*+Extensionnumber
Description:Makeinternalcallbetweenextensionswithdirectoutwardmode.
Operation:Dialtheextensionnumberdirectly.
Remark:Intercomcallingisfreeofcharge.
TheexteriordurationtimeofC.O.Linecallholdingis2minuters.
Operation:*0(atdirectoutwardmode)
0atindirectoutwardmode)(
Operation:*#60(atdirectoutwardmode)
ThenumberofDUDUtoneindicatetheextensionnumber.
Extensionnumberquery(ThroughDUDUtone)

Operationforenable:*#81abc(atdirectoutwardmode)
Operationfordisable:*#81#(atdirectoutwardmode)
Operationforenable:*#82abc(atdirectoutwardmode)
Operationfordisable:*#82#(atdirectoutwardmode)
Description:Whenanextensionisbusyingallowittotransferincomingcallsautomatically
toanotherextension.
Remark:(1)Input"*"atfirstiftheextensionindirectoutwardmode.
(2)Aftersuccessfulsetting,youcanhearabeeper."abc"isthecurrentextension
number.
(3)Thissettingcannotsaveifthesystempoweroff.
Description:Allowsanextensiontotransferincomingcallsautomaticallytoanotherextension.
Remark:(1)Input"*"atfirstiftheextensionindirectoutwardmode.
(2)Aftersuccessfulsetting,youcanhearabeeper."abc"isthecurrentextension
number.
(3)Thissettingcannotsaveifthesystempoweroff.
Operationforenable:*#83(atdirectoutwardmode)
Operationfordisable:Itwillbedisableautomaticallynexttimeyoupickupthephone.
Description:Whenanextensionissettingtonodisturbingmode,itwillnotring.
Operation:*#88

N----------Sequentialnumberoftheextensions
(01-08withcorrespondinginputports601-608)(twodigits)
M----------Sequentialnumberoftheexteriorline
(No.1-3withcorrespondinginputportsofLine1-3)
xxxx-------4digitsofprogrammingcodesonhostextension
abcd------Numberoftheextension(1-8999,exceptforthedigitswiththefirstdigitof0or9,
inequallength)isaccordancewithN.
QQ--------First-digitlimitationgroupnumber(01-16)
ABCD-----Licensedorlimitednumberoffirst1-4digits,endfor#
L-----------Servicegrade
PP---------LicenseGroupNumber(01-16)
TT---------01-99,minutes
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BREAKDOWN CAUSE SOLUTION
RunninglightmalfunctionPoweroff CheckthepowersocketandPower
supply
Nosoundfromextension Disconnectedwiringor
malfunctionoftelephone Reconnectthewiringortrytoremovethe
telephonesfailure
BadconnetionScrewdownthejojnt
Cacophony Thedistributingoflineisnot
reasonable Leavetelephonefromthedisturbing
source
Badtone Mixusingofnon-standard
telephones Usethestandardtelephones
Devoidfunctionofincoming
telephonedisplay Writeapplicationtotelecommunication
office
NOincomingtelephone
display Wrongsettingof
No-disturbinganditstatus. RescindtheNo-disturbingandset
incomingtelephonedisplay
ExteriorlinedisconnectdeConnecttotheexteriorline
Dial-outmalfunction Exteriorlineisnot
connectedwell Checkwhetherthelineisconnectedwell
LimitedcallingtimeTimelimitedRescindthelimit
Cannotprogramthe
telephone Wrongcoding Checktheprogrammingextensionand
usetherightcode
OthersOthersRefertoprofessional
Chap5Technicalterms

Operatingmode---------------------------------------------------operatormode
Ringingextension------------------------------------------------------602
Trunklinegrouping------------------------------------------------nosetting
Restrictionclass---------------------------------------------------class2
Restrictoutgoingdigits------------------------------------------------------no
C.Oline------------------------------------------------------------------1-8
Extensionnumbers-----------------------------------------------------601-608
Dialingoutmode-----------------------------------dial"9"ordelayedforoutgoingcall
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Chap6Defaultsettings
Chap7SystemProgrammingInstruction
Index Systemfunctions Codes
1Restorethedefaultsetting0000#
2Changepassword09XXXX#
EnableAllC.O.Line0600#
DisableAllC.O.Line0610#
EnabletheMC.O.Line060M#
3Enable/
Disable
C.O.Lines DisabletheMC.O.Line061M#
Allexteriorlinesareoperatormode11#
NoMexteriorlineisoperatormode11M#
AllexteriorlinesareAuto-attendantmode 10#
4Operator
mode NoMexteriorlineisAuto-attendantmode10M#
5Recording
outgoing
message paragraph12#
6Monitoring
therecorded
message paragraph13#

7Monitoringtheholdingmusic14#
8Operatorsetting15N#
Releasetheexteriorline160#
9Auto-attendant
modenoanswer
process Transfertooperator161#
directoutgoingN2N0#
indirectoutgoingN2N1#
allextensionsdirectoutgoing20#
10 Settingdialingout
mode allextensionspress9foroutgoing21#
Enableoneextension3MN0#
Disableoneextension3MN1#
11 C.OLineRinging
Assignment Disableall3M#
setservicegradeisthegradeLof
extensionN 40NL#
12 Settingservice
grade allextensionaregradeL40L#
Add41QQABCD#
Clearallthecalloutlimitationofinitial
ofitemA 41#
Settingrestriction
GroupA Clearthecalloutlimitationofinitialof
itemQQintermA 41QQ#
Add42QQABCD#
Clearallthecalloutlimitationofinitial
ofitemB 42#
13
Settingrestriction
GroupB Clearthecalloutlimitationofinitialof
itemQQintermB 42QQ#
Add43PPABCD#
Clearall43#
14 Assignspecial
callingnumber Clearthelicensedfirst-digitof
dialing-outofgroupPP 43PP#
Enable6NTT#
15 Settingcall
durationfor
extension Disable6N00#
ExtensionNcanaccessCOlineM7MN0#
NotallowedextensionNaccessCO
lineM 7MN1#
16
Assignextension s
accessCOline
right AllextensioncanaccessCOlineM7M#
changethenumberofextensionNto
ABCD 9NABCD#
17 Flexibleextension
number restorethefactorysetting9000#
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