EXP Computer ThinCom ThinCom PCMCIA Ethernet Modem... User manual

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ThinCom PCMCIA
Ethernet - Modem
Adapter
User==s Manual

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Copyright 1996
Revision 1.0
September 6, 1996
ALL trademarks and registered trademark are of their respective companies.
No part of this publication may be reproduced, stored in a retrieval or transmitted in any form or by any means, mechanically, photocopying, or recording.
The information in this publication has been carefully checked and is believed to be accurate as of its publication date. EXP will not be held reponsible for any inadvertent.
All information is subject to change without notice.

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TABLE OF CONTENTS
INTRODUCTION
Features and Compatibility.............................................................. 1
REQUIREMENTS
Notebook computer with PC Card slot............................................ 2
PC Card device driver...................................................................... 2
Upper Memory Block Region........................................................... 2
Analog Telephone line..................................................................... 2
INSTALLATION
Hardware Installation ...................................................................... 5
Software Installation......................................................................... 7
Diagnose the need for PC Card (PCMCIA 2.10) software.............................support.7
Installing the PointEnabler Device Driver............................... 9
Installing the PointEnabler Device Driver on an unlisted................ Host PC. 10
Installation Verification................................................................... 11..............Windows 95 Installation for Modem 12
Enabling 32-bit card support of Windows 95................................ 13
Modem Selection........................................................................... 15
DATA COMMUNICATION.......................................................................... 15
Operating Mode.............................................................................. 17
CELLULAR OPERATION.......................................................................... 19
FAX OPERATION....................................................................................... 20
DIAGNOSTIC FUNCTION......................................................................... 21
TROUBLE SHOOTING.............................................................................. 23
APPENDIX A
AT Commands for 28,800............................................................. 24
AT Command for 1414CL............................................................. 31
TABLE OF CONTENTS (Cont.)

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AT Command for 2400, 96,00 and 33,600/14,400....................... 37
APPENDIX B
S Register Summary......................................................41
FCC Compliance Statements.................................................................... 45
FCC Part 68................................................................................................ 45
FCC Part 15................................................................................................ 46
Canadian Department of Communication Compliance Statement.......... 47

INTRODUCTIONINTRODUCTION
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INTRODUCTION
Congratulation on your purchase of the ThinCom PC Card. It is among the finest card in today's market. We develop this innovative product to meet or exceed the computer manufacturers' specifications as
well as your communication needs.
The ThinCom has dual functions in one card, the Fax/Data Modem portion allows you to use data communication such as connecting to an on-line service or the Internet, or send and receive fax. Ethernet
Local Area Network portion give you the connection to your LAN server. These two functions can be performed simultaneously. For example down load a file from a remote location to a network drive.
Features
!Dual functions Data/Fax modem and Ethernet in a Type II PC Card
!Simultaneous modem and Ethernet Local Area Network operation.
!Compatible with standard Socket Services and Card Services (PCMCIA 2.1) and Windows 95.
!3 years warranty
Fax/Data Modem
!Support industrial standard Hayes "AT" command set
!Adaptive Dialing
!Call progress monitoring
!Data Mode communication speed: 33,600, 28,800, 14,400, 9600 or 2400 bps
!Compatible protocol: ITU (CCITT) V.34, V.FC, V.32bis, V.32, V.23, V.22bis, V.22, V22.A/B, V.21, Bell 103 and 212A.
!Fax Mode: Group III Compatible
Class I and/or Class II commands on send and receive up to 14,400 bps
ITU (CCITT) V.17, V.29, V.27ter, V.21 Ch.2
!Built-in Error correction: V.42, MNP 2-4
!Built-in Data Compression: V.42 bis and MNP 5
!Automatic Power Save in sleep mode
!Auto Retrain
!Support Diagnostics modes
!Cellular ready using MNP 10 Cellular Enhancement protocol
Ethernet
!Support IEEE 802.3 (ANSI 8802-3) and Ethernet Standard.
!Direct 10 Base T (twisted pair) connection using RJ-45
!Driver support for most Network Operating System
SYSTEM REQUIREMENT
The following list contains all elements needed for the ThinCom PC Card to function as a fax/data modem and Ethernet card.
1. A notebook or desktop computer with a PC Card (PCMCIA ) slot.

INTRODUCTION
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The system should have at least one Type II or Type III (5.0 mm or 10.0 mm thickness) slot.
2. DOS version 5.0 or higher
Or
Windows 95
3. Socket Service and Card Service compliant with PCMCIA 2.10 to operate the
PC Card (PCMCIA ) slot.
Normally, the device driver is pre-installed on the computer from the factory.
4. Network operating system software compatible with NDIS or ODI drivers.
5. A RJ-45 (10 Base-T) jack connect to a network server or a computer.
6. A working analog telephone line

INSTALLATIONINSTALLATION
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INSTALLATION
Before you begin the installation procedure, check and verify content of the ThinCom package. If you are missing any of the items listed below, please contact your dealer.
!ThinCom PC Card
!Device driver and Diagnostics diskette
!This User's Manual
!Diskette and manual for data and fax communications software
!Telephone line interface cable with RJ-11 modular plug
!Ethernet 10 Base T interface cable with RJ-45 modular plug for network opration
Before You Begin
CAUTION! The electronic components and IC chips installed on the ThinCom card are very sensitive to damage from static electricity. Before touching the card, touch a grounded
metal surface.
-Inspect the ThinCom card for any damage which may have occurred during shipping. If any damage is found, please notify your dealer immediately for prompt replacement.
-Turn off the computer
HARDWARE INSTALLATION GUIDE
This section provides you with general information on how to install the PC Card into the majority of notebook computers available on the market today.
1. Locate the PCMCIA slot, which is usually on one side of the computer. Some PCMCIA system allows "hot insertion" (inserting the card while PC power still on). Consult your computer User's
manual for detail. If you are in doubt, turn the power off.
2. Align the ThinCom card with the arrow sign pointing to the computer's slot. (Please note that the card is keyed to guide for proper installation.)
Hardware Installation Guide(Cont.)
3. Slowly insert card into a slot and press firmly until the ThinCom card connector is seated.
4. Insert the telephone line interface cable with RJ-11 connector into the Fax/Data modem port (Black connector). Push in the connector firmly.

INSTALLATION
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Make sure to match the cable connector=s color with the connector on the card. The Modem connector is keyed, and it can not be inserted to the Ethernet connector accidently.
5. Insert the LAN interface cable with RJ-45 connector into the LAN port (White connector). Push in the connector firmly.
Make sure to match the cable connector=s color with the connector on the card. The Ethernet connector is keyed, and it can not be inserted to the Modem connector accidently.
6. You are now ready to install the ThinCom=s Ethernet and Modem device driver.
Please follow the Software Installation Guide procedures.
SOFTWARE INSTALLATION GUIDE for DOS/Windows 3.XX
Install theThinCom==s driver with PC Card device driver
C Most of the notebook computer manufacturers supply the device driver program to operate the PC Card slot on their computers. The ThinCom=s driver work with the PC Card (Socket Service and Card
Service) device driver compliant to the PCMCIA 2.1 or later specification. Check the table on the APPENDIX A for the name of some widely used device drivers.
C A minimum of 8K block of memory in the UMB (Upper Memory Block) should be available. In order to initialize and access the ThinCom card such a memory block exclusion is requied. In most case the
PC Card device driver installation program will set the option in the EMM386.exe of the C:\config.sys file. The statement may look like this: (The actul setting for your computer may be different)

INSTALLATIONINSTALLATION
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DEVICE=C:\DOS\EMM386.EXE NOEMS X=D000-DFFF
C Depending on the network environment, you need to choose whether you want to use ODI, NDIS2 or NDIS3 drivers. (These files are included with your installation diskette.) Use the following table as a
guide:
Network Environment Driver selection
Netware from DOS
Netware from DOS and/or Windows 3.1x
MS Windows Network from windows 3.1 x
Netware and MS Windows Network Windows 3.1 x
Lan Manager
Windows 95
ODI
ODI
NDIS (ODI also possible)
ODI
NDIS2
NDIS3 Miniport
C Insert the diskette into the floppy drive, at the DOS prompt type in >A:\install=, or from File Manager double click on >install.exe=. At the greeting screen press >Enter=to continue. A selection menu will display
as the following:
EXP ThinCom PCMCIA Modem/Net card - Installation Program
[ X ] Full installation
[ ] Enabler ( No Card Service )
[ ] ODI
[ ] NDIS
[Space] to toggle. [F2] or [Enter] to continue. [Esc] to quit.
Full installation: This option install modem and Ethernet card device driver including Novell ODI and Microsoft NDIS network driver.
Enabler:
ODI: Choose this option to install the Novell=s network device driver only.
NDIS: Choose this option to install the Microsoft=s network device driver only.
Use the Up/Down Arrow key to move the cursor and the Space key to select the drivers to be installed. When ready to install, press Enter key to continue.
C The next screen prompt you to enter the location to install the device driver, please enter the target directory name, or press Enter key to accept the default directory.
C After the device drivers are copied in to the directory, screen will prompt to change the AUTOEXEC.BAT and CONFIG.SYS so the driver can take effect on the next system boot up. Please select Yes so
the program can modify those files.
C The README.TXT file contain any recent change of the device driver, press the Enter key after the modification to the AUTOEXEC.BAT and CONFIG.SYS files. Or you may press the Esc key to exit the
installation.
NOTE: Remember to reboot the system so the newly installed device driver will take effect.
INSTALLATION VERIFICATION
MODEM

INSTALLATION
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PC Card (PCMCIA) device driver
Most PC Card software will have a utility program to display the socket status,
card type, card manufacturer name and system resource used by the PC Card inserted. These programs have a name such as >PCMINFO.EXE , CARDINFO.EXE, CARDVIEW or PCCARD.EXE
etc..
If the ThinCom card is recognized and configured successfully, the screen message will show socket(s) information, card type as modem together with the COM port and interupt request number
assigned to the modem.
NOTE: For DOS communication program user, make sure the Interupt Request number match the assigned number from PC Card device drivers.
For Windows 3.xx, you need to set the COM port Interupt Request( Control Panel => Port => COM x => Advance => Setting) to match the assigned number from PC Card device drivers

INSTALLATIONINSTALLATION
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TESTING THE MODEM
This section contains steps to verify the installation of the ThinCom Modem portion by using a communication software.
1. Install and start a data communication software. (for Microsoft Windows users Click on Accessories Group => Terminal) Select terminal mode.
2. In setup modem, set COM port to match COM Port previously set by the PC Card device driver
3. Set Baud Rate, Data bits, Parity, Flow Control and Stop bit parameters to your normally use.
4. Enter the terminal mode. This will allow you to issue the 'AT' command directly to the modem.
5. Type 'AT' or 'at' then press ENTER key. (Note: the modem will not recognize mixed case such as 'At' or 'aT') The modem should respond with 'OK' on the screen. The modem=s active parameters
may be reviewed by using the AT&V command.
TESTING THE NETWORK
On the next system reboot the EXPNET.BAT file will start and attempt to log in to a network.
The THINCOM.EXE PC Card network adapter driver

INSTALLATION
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WINDOWS 95 INSTALLATION
The ThinCom card is a Windows 95 compatible product. It is installed as Plug-N-Play peripheral. Your system >32-Bit PC Card (PCMCIA) support=should be enabled prior to operating the ThinCom card.
(See >Enable the 32-Bit card support in Windows 95' next page) Be sure to have your ThinCom=s device driver diskette and the Windows 95 CD-ROM or diskette handy.
INSTALL THE THINCOM CARD
1.Start Windows 95 and insert the modem into PC Card (PCMCIA) slot. Check your computer User*s manual for the slot location.
2.The Windows 95 will sense the new hardware upon a card insertion and ask you for the software driver diskette.
3.Depending on the previous software and hardware installed in your system, it may attempt to copy other files from the Windows 95 install source (CD-ROM or diskette).
NOTE: If you are reinstalling the card in a system where there is a previous version of the drivers for this card you must competely remove old entries from Control Panel => System => Device Manager =>
Multi-Function Adapter.
IF SOMETHING GOES WRONG
In case of difficulty such as after you inserted the card and there is NO ANew Hardware Found@window pop-up or there is no information about the modem. Please check the PCMCIA Socket
support, the 32-Bit Card support may not enable or working properly. Follow the instruction to enabling the Socket support.

INSTALLATIONINSTALLATION
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ENABLING 32-BIT CARD SUPPORT IN WINDOWS 95
To check whether your computer is PCMCIA Socket supported, first, double-click on the ASystem@icon from AControl Panel@folder (you can select the AControl Panel@under ASettings@from the AStart@menu
to open the AControl Panel@folder).
Click on the Device Manager Tab. If APCMCIA Socket@has a cross (X) sign next to the PCMCIA Controller as show above, it means the PCMCIA device driver is not using 32-Bit Card Support. The socket(s)
is not enabled at this time and there should be only one such a line displayed. In this case, double click on the PCMCIA Controller, and a dialog box will be displayed as below. Please place a check mark next
to the current configuration of Device usage box, then select OK.
After the PCMCIA 32-Bit Card support is installed, Windows will ask you to reboot your computer. Then you should repeat the install procedures.
If the PCMCIA Socket is not found, then you must add a PCMCIA socket to your system. Please click on the AAdd New Hardware@icon in the Control Panel folder and select APCMCIA socket@. Select the
appropriate type of PCMCIA Controller that matches with yours system and follow the on-screen instructions.

INSTALLATION
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INSTALLATION VERIFICATION Cont.
MODEM
Windows 95
After installation, you may wish to check if the computer recognized the modem and the assigned COM port.
1.Click on Start => Settings => Control Panel => Modem => Diagnostics tab.
2.Locate the modem*s COM port then highlight it. Click on >More Info...*button.
3.The Windows 95 will try to communicate with the modem. The More Info... window appear with all the modem identification information. (Your actual display may be different)
The ThinCom modem portion is installed properly and ready to use.

INSTALLATIONINSTALLATION
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NETWORK
Go to >Control Panel==> Network and then install the nescessery network driver for the Windows 95. Also in here all the protocal driver are listed in here.
Upon next restart of the notebook. The system will prompt for a network login.

INSTALLATION
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During the installation of the communication software you may be asked to select a model from a list of the support modem. Use the table below to help you with your selection.
Modem speed (Data/Fax) Choose Or using the following
Initialization string
2400/9600 Hayes Smart Modem AT&F &C1 &D2
9600/9600 Hayes V Series AT&F &C1 &D2 &K3 S48=7
14,400/14,400 Hayes Optima 14,400 + Fax AT&F W1 F0 &C1 &D2
&K3 S48=7
14,400/14,400CL Hayes Ultra 14,400 AT&F &C1 &D2
28,800/14,400 Hayes Optima 28,800 + Fax AT&F W1 F0 &C1 &D2
&K3 S48=7

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DATA COMMUNICATION OPERATION
The Fax/Data Modem may be used to connect to an On-Line service, local BBS (Bulletin Board System) or the Internet. This connection may require different communication parameters. The
following parameters are the basic settings needed for a successful connection:
1. Data Bit 8 Data bit is the most common setting.
7 Data bit some for On-Line service and mostly Main frame connection.
2. Stop Bit 1 Stop bit is widely use.
3. Parity There are three setting: ODD, EVEN or NONE depends on the system you are trying to connect.
4. Baud Rate The speed that the data traveling between the modem and your computer. The setting should be four times of your modem speed. For example:
5. Flow Control Set the flow control between the computer and the modem can prevent data over run during transmission. There are two common ways of setting the flow control.
Software Flow control or XON/XOFF
Hardware Flow Control or CTS/RTS
Most of the data communication software has the option for setting the above parameters. In order to let the modem communicate flawlessly, these settings must be identical between the two modems except
Baud Rate and Flow Control.
Modem Speed Baud Rate selection
2400 bps 9600 bps
9600 bps 38,400 bps
14,400 bps 57,600 bps
28,800 bps 115,200 bps

OPERATING MODEOPERATING MODE
OPERATING MODEOPERATING MODE
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OPERATING MODE
The Fax/Data Modem operating modes, which is selectable by the \Nn command, these commands allow the DCE (modem) to communicate with remote modems that may or may not support error
correction and data compression. The operating modes are Normal, Direct, Reliable link, Auto-reliable, V.42 Reliable Mode, and MNP Reliable Mode. Speed buffering, which is used for all operating modes
except \N1, allows the DTE(computer)-to-modem data rate to be different from the modem-to-modem data rate. This is accomplished by using transmitting and receiving buffers in the modem as speed buffer.
Thus, the DTE-to-modem data rate can be set for 38,400 bps when the modem-to-modem data rate is 9,600 bps, without causing any data errors. In all data modes except direct mode (\N1), the DTE-to-
modem data rate can be set for any valid speed between 300 bps and 57,600 bps. (In direct mode, the DTE-to-modem data rate can only be set to 300, 1200, 2400, 4800, 7200, 9600, 12000, and 14400
bps.)
Each operating mode is explained as the following:
Normal Mode %No error correction/data compression, but speed
buffering is supported.
Direct Mode %No error correction/data compression and speed buffering.
Reliable Mode %V.42, V.42 bis or MNP 2-5 only connection. The modem hangs up if a V.42/V.42 bis/MNP 2-5
connection cannot be established.
Auto-Reliable Mode %V.42/V.42 bis with fall back to MNP 2-5 or normal mode.
V.42 Reliable Mode -V.42/V.42 bis connection only. The modem hangs up if an V.42/V.42 bis connection cannot be established.
MNP Reliable Mode %MNP 2-5 connection only. The modem hangs up if an MNP connection cannot be established.
If you have difficulty connecting to a remote modem, try using the Normal mode or Direct mode.
The table below shows the \Nn and other commands needed to setup a desired operating mode.
Operating Mode
Data/Fax Modem Speed
All of these commands have a prefix AT&F
2400 9600 14.4/14.4 14.4/14.4CL 28.8/14. 4

DATA COMMUNICATIONDATA COMMUNICATION
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Normal \N0 \N0 \N0 \N0 \N0
Direct \N1 \N1 \N1 \N1 \N1
Reliable \N2 \N2 \N2 \N4 \N2
Auto-Reliable \N3 \N3 \N3 \N3 \N3 with
MNP10
V.42 Only \N4 \N4 \N4 \N4 -J0 AH0 \N4
MNP Only \N5 \N5 \N5 \N2 \N5
File Transferring
To transfer files between two computers user will need to choose a file transfer protocol once the two modems are connected. There are many different types of file transfer protocol. Each has
advantage and disadvantage on their own. The following are some guide - line in file transferring:
C After log in to a remote computer check, the protocol its using. Make sure your protocol matches the remote computers. Here are, some names of the popular protocols: COMPUSERVE B,
Kermit, XMODEM, YMODEM, ZMODEM.
C The remote computer will wait for a user to start the file transfer sequence. The user must tell the communication software to start sending or receiving the selected files.
Remote Access
The best source of the information for setting up a remote access software is its User=s manual. A user needs to fill in which type of modem to use (consult the modem choice section) and the flow
control selection.
If you are having some difficulty connecting to a remote computer, change the init string for the modem to use Normal or Direct Mode. Some of the remote access programs have an error correction
and/or data compression built-in to the software. Disabling Fax/Data Modem=s errorcorrection and/or data compression may be required for this operation.
CELLULAR OPERATION
For the >Cellular ready=modem owner, you will need to obtain a proper cellular interface cable kit that matches the make and model your cellular phone.(see the Notice: below)
Please follow these suggestions:
C Verify if the modem is installed and recoqnized by the system. Using PCMCIA sockets driver utility such as Cardinfo or PCMWIN etc.
C Check the modem operation with the land line using any communication program for DOS or Windows.
C You need to run an installation program to activate the cellular function included with the cellular interface kit. For more details consult the User=s manual and the README file in the driver
diskette.
For the >None - Cellular ready=Fax/Data Modem, you will need a cellular interface adapter. This adapter provide Dial Tone for the modem and cellular cable kit matching your cellular phone make and model.
Operating consideration:

FAX OPERATIONFAX OPERATION
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C Because of the cellular phone environment, modem=s connection speed may be slower than the actual rated. (9600 bps is the fastest)
C The MNP 10 protocol (cellular enhancement) is included with the 28,800 and all the cellular-ready modem.
Notice: For the Cellular Ready Modem only
This product contains inactivated SPECTRUM CONNECTED cellular data
communication technology which can be activated for data communication over a cellular
net work when a license is obtained from SPECTRUM and the product is combined with
an appropriate cellular telephone driver and corresponding cable compatible with popular
brands of cellular telephones. To obtain a license and to determine the availability of an
appropriate driver and cable for cellular telephone, contact Spectrum Information
Technologies, Inc. by calling 800-233-2119
This product is licensed under one or more of the following United Stats patents:
RE 34 034; 4,9972,457; 5,127,041; and 5,249,218 of Spectrum Information
Technologies, Inc. Other patent pending
FAX OPERATION
The Fax/Data Modems support Group III Class 1(EIA/TIA 578) or Class 2 commands, which are part of the AT command set. The fax software included with your modem will automatically handle the fax
operation for you. Please refer to the manual of your fax software on how to send and receive faxes from your computer with the Fax/Data modems. If you are using fax software other than the one included,
the installation of the software may ask you to specify the type of fax modem. You may select either Class 1 or Class 2 type fax. Consult the list below for your specific modem speed.
Your modem speed Select Fax Class
2400, 9600, 14,400 Class 1, Class 2 or Hayes V series (14,400 use Hayes Optima 14,400 + Fax)
14,400CL Class 1 or Hayes Optima 14,400 + Fax
28,800 Class 1, Class 2 or Hayes Optima
Flow Control CTS/RTS or Hardware is recommended
The Fax/Data Modems with the UART 16550 ( 2400, 9600 and 14,400/14,400) emulation may have problems sending faxes under the Microsoft Windows. The following lines additions and/or changes in the
SYSTEM.INI file will correct the problem.
SYSTEM.INI