Exterity AvediaPlayer r92 Series Service manual

Exterity AvediaPlayer r92xx series V1.1
Administrator’s Guide

AvediaPlayer r92xx series V1.1
2 Administrator‟s Guide
Notices
© Exterity Limited 2003-2011
This document contains information that is
protected by copyright. Reproduction,
adaptation, or translation without prior
permission is prohibited, except as under the
copyright laws.
Document Reference
1300-0024-0001
Edition
1.1 Issue 4 (July 2011)
Printed in UK
Exterity Limited
Ridge Way
Hillend Industrial Park
Dalgety Bay,
Fife,
KY11 9JD
Scotland, UK
http://www.exterity.com
Products Described By This Guide
AvediaPlayer r9200
AvediaPlayer r9210
AvediaPlayer r9220
Trademarks
The Exterity building IPTV logo, in-Socket
Technology, prodaptor, AvediaServer,
AvediaPlayer, AvediaCentre and iSocket are
trademarks or registered trademarks of Exterity
Limited.
Microsoft®, Windows®, and Windows Media
Player®are U.S. registered trademarks of
Microsoft Corporation.
HDMI, the HDMI Logo and High-Definition
Multimedia Interface are trademarks or
registered trademarks of HDMI Licensing LLC.
Kensington®is a U.S. registered trademarks of
ACCO World Corporation.
All other trademarks are the property of their
respective owners. All rights reserved.
Disclaimer
The information contained in this document is
subject to change without notice.
EXTERITY LIMITED MAKES NO WARRANTY
OF ANY KIND WITH REGARD TO THIS
MATERIAL, INCLUDING, BUT NOT LIMITED
TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE. Exterity Limited
shall not be liable for errors contained herein or
for incidental or consequential damages in
connection with the furnishing, performance, or
use of this material.
Warranty
A copy of the specific warranty terms applicable
to your Exterity products and replacement parts
can be obtained from Exterity. To request more
information or parts, email
[e-mail]
Safety Notices
Before installing and operating these products,
please read the safety information in this
manual.

AvediaPlayer r92xx series V1.1
Administrator‟s Guide 3
Contents
USA and Canada.......................................................................................................................................5
EU and Others ...........................................................................................................................................6
Safety Information......................................................................................................................................6
1Summary .........................................................................................................................................................7
How this guide is organised .......................................................................................................................8
2The AvediaPlayer r92xx Series Receivers.......................................................................................................9
General ......................................................................................................................................................9
3Getting Started...............................................................................................................................................12
4AvediaPlayer Physical Interfaces................................................................................................................... 14
Front Panel............................................................................................................................................... 14
Rear Panel Interfaces...............................................................................................................................15
Kensington Lock®..................................................................................................................................... 18
5Remote Control.............................................................................................................................................. 19
Remote Control Key Functions ................................................................................................................19
Controlling Remote AV Devices...............................................................................................................22
6Using the Mounting Kits.................................................................................................................................23
Fitting a Kensington Lock.........................................................................................................................23
Under-desk/Wall Mounting....................................................................................................................... 24
Small TV Mounting Plate..........................................................................................................................26
Large TV Mounting Plate..........................................................................................................................28
Fitting the Enclosure ................................................................................................................................30
Attaching to a TV or Display..................................................................................................................... 32
7Management Interfaces.................................................................................................................................33
AvediaServer Director.............................................................................................................................. 33
IPTV Manager.......................................................................................................................................... 34
Web Management Interface.....................................................................................................................35
Admin Interface........................................................................................................................................36
8General Device Management........................................................................................................................37
AvediaPlayer Receiver start-up................................................................................................................37
Engineering Screen.................................................................................................................................. 38
Naming the AvediaPlayer Receiver.......................................................................................................... 39
Network Configuration..............................................................................................................................40
VLAN Configuration (AvediaPlayer r9220 only) .......................................................................................42
Authentication ..........................................................................................................................................43
Maintenance.............................................................................................................................................44
Logging ....................................................................................................................................................47
9Configuring the AvediaPlayer Receiver ......................................................................................................... 49
Setting Receiver Properties...................................................................................................................... 50
Specifying Group Membership................................................................................................................. 54

AvediaPlayer r92xx series V1.1
4 Administrator‟s Guide
Configuring Channel Learning.................................................................................................................. 55
Configuring Web Services........................................................................................................................ 57
Setting Encryption....................................................................................................................................59
Setting Display Modes.............................................................................................................................. 60
Configuring TV Control............................................................................................................................. 63
Configuring Failover................................................................................................................................. 65
Configuring Remote Functions.................................................................................................................66
10 Admin Interface.............................................................................................................................................. 68
Admin interface pages.............................................................................................................................. 68
11 Troubleshooting.............................................................................................................................................70
APPENDIX A Browser Development Guide ........................................................................................................72
APPENDIX B Playlist Format ..............................................................................................................................73
APPENDIX C XML Channel List Format..............................................................................................................74
APPENDIX D Admin interface connection...........................................................................................................75
APPENDIX E Serial TV Interface connection......................................................................................................77
APPENDIX F Serial Pass-through....................................................................................................................... 78
APPENDIX G Support and contact information ...................................................................................................79

AvediaPlayer r92xx series V1.1
Administrator‟s Guide 5
Important Safety Instructions
There are no instructions specifically for service personnel in this document. There are no user
serviceable parts inside any Exterity product. To prevent electric shock or fire hazard, do not
remove cover. Refer service to qualified service personnel.
This chapter contains important safety information. If you are unsure about any of the
information in the section, please contact Exterity.
The lightning flash with arrowhead symbol within an equilateral
triangle is intended to alert the user to the presence of
uninsulated "dangerous voltage" within the product's enclosure
that may be of sufficient magnitude to constitute a risk of
electric shock to persons.
The exclamation point within an equilateral triangle is intended
to alert the user to the presence of important operating and
maintenance (servicing) instructions in the literature
accompanying the product.
USA and Canada
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings. Install in accordance with the instructions contained
in this manual.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other
apparatus (including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug
has two blades with one wider than the other. A grounding type plug has two blades and a
third grounding prong. The wide blade or the third prong are provided for your safety. If the
provided plug does not fit into your outlet, consult an electrician for replacement of the
obsolete outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs, convenience
receptacles, and the point where they exit from the apparatus.
11. Only use attachments/accessories specified by the manufacturer.
12. Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or
sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus
combination to avoid injury from tip-over.
13. Unplug this apparatus during lightning storms or when unused for long periods of time.
14. Refer all servicing to qualified service personnel. Servicing is required when the apparatus
has been damaged in any way, such as power-supply cord or plug is damaged, liquid has

AvediaPlayer r92xx series V1.1
6 Administrator‟s Guide
been spilled or objects have fallen into the apparatus, the apparatus has been exposed to
rain or moisture, does not operate normally, or has been dropped.
15. Do not expose this apparatus to dripping or splashing and ensure that no objects filled with
liquids, such as vases, are placed on the apparatus.
16. To completely disconnect this apparatus from the AC Mains, disconnect the power supply
cord plug from the AC receptacle.
17. The mains plug of the power supply cord shall remain readily operable.
WARNING: To reduce the risk of fire or electric shock, do not expose this apparatus to rain or
moisture.
EU and Others
Do not proceed beyond a WARNING notice until you have understood the hazardous
conditions and have taken appropriate steps.
Safety Information
WARNING: There are no user serviceable parts inside any Exterity product. To prevent
electric shock or fire hazard, do not remove cover. Refer service to qualified service personnel.
WARNING: For 230/240 volt operation, be sure to use a harmonised grounded 3 conductor
cord, rated 6 Amp minimum. Use a suitable cord for connection to the equipment and
terminating in an IEC approved plug.
WARNING: Use only the dedicated power supply or cord supplied for your device.
WARNING: The Exterity products use ventilation holes for cooling. None of the ventilation
holes should be blocked. Keep all materials at least 5cm away from all the ventilation holes.
WARNING: Do not expose the product to any rain or moisture.
WARNING: Do not use the product near a naked flame e.g. a candle.
WARNING: The operating conditions of the product should be 0°C-40°C with a Relative
Humidity of 5 –95%. The product should not be operated outside of these conditions.
There are no user-serviceable parts inside these products. Any servicing, adjustment,
maintenance, or repair must only be performed by service-trained personnel.

AvediaPlayer r92xx series V1.1
Administrator‟s Guide 7
1 Summary
This manual explains how to set up, use and manage Exterity AvediaPlayer r92xx series
receivers. The AvediaPlayers are network devices which display an IP network delivered
MPEG transport stream on a television or display.
Scope
This edition of the manual refers to version 1.1.x of the AvediaPlayer r92xx series firmware. It
applies to the following products:
AvediaPlayer r9200
AvediaPlayer r9210
AvediaPlayer r9220
Audience
This manual is intended for use by systems integrators or systems administrators who are
installing and setting up Exterity products. The manual assumes that readers are familiar with
installing and configuring network-based and audio-visual products.
Terms and definitions
The following terms and definitions are used in this document:
Table 1 Terms and Definitions
Term
Definition
DHCP
Dynamic Host Configuration Protocol
DNS
Domain Name Server
EIT
Event Information Table
EPG
Electronic Program Guide
IGMP
Internet Group Management Protocol
NTP
Network Time Protocol
POE
Power Over Ethernet
RTP
Real Time Protocol
RTSP
Real Time Streaming Protocol
TFTP
Trivial File Transfer Protocol
SAP
Session Announcement Protocol
SNMP
Simple Network Management Protocol
Syslog
a protocol for forwarding log messages in an IP network

AvediaPlayer r92xx series V1.1
8 Administrator‟s Guide
How this guide is organised
This guide is organised as follows:
2 –The AvediaPlayer r92xx Series
Receivers
provides an introduction to the capabilities of the
Exterity AvediaPlayer Receiver product family
3 –Getting Started
describes the basic steps required to start using the
AvediaPlayer receiver
4–AvediaPlayer Physical Interfaces
describes the connections available on your
receiver
5 –Remote Control
describes the Exterity remote controllers and the
features available
6 –Using the Mounting Kits
describes basic aspects of setting up your receiver
7 –Management Interface
lists the 4 interfaces available for the AvediaPlayer
receivers; the IPTV Manager, AvediaServer
Director, web management interface and admin
interface.
8 –General Device Management
describes connecting the AvediaPlayer using the
default settings
9 –Configuring the AvediaPlayer
Receiver
provides detailed information on the configuration of
the AvediaPlayer receiver using the web
management interface
10 –Admin Interface
describes how to use the serial admin interface
11 –Troubleshooting
review this section if you are having problems
APPENDIX A
shows the syntax for embedding a video window in
a web page
APPENDIX B
shows the playlist format
APPENDIX C
shows the XML channel list format
APPENDIX D
serial admin interface connection details
APPENDIX E
serial TV interface connection details
APPENDIX F
serial pass-through information
APPENDIX G
contact information

AvediaPlayer r92xx series V1.1
Administrator‟s Guide 9
2 The AvediaPlayer r92xx Series Receivers
General
The AvediaPlayer r92xx series receivers are network devices which display an IP network
delivered MPEG-2 transport stream (TS) on a television or display. Streams from Exterity
TVgateway, Encoder and AvediaServer products are supported, as well as streams from some
third party products.
All AvediaPlayer r92xx series receivers provide the following AV outputs:
Video: HDMI v1.3a* 720p, 1080i & 1080p @ 50Hz, 59.94Hz or 60 Hz
Audio: HDMI v1.3a* (8 channel PCM or Bitstream), TOS (2 channel PCM or
Bitstream)
The AvediaPlayer r9210 provides additional analogue video and audio outputs. The r9220
incorporates a LAN switch providing 3 additional LAN connections and VLAN support. Refer to
AvediaPlayer Physical Interfaces on page 14.
*HDMI interface supports all features of v1.3a except deep color, enhanced colorimetry (xvYCC, gamut metadata),
and DST/DSD audio features
Note: Streams from the older iSocket TVgateway are not currently supported.
This chapter contains the following sections:
Power
Network Considerations
Stream Playback
Audio Decoding
Channel Discovery
Remote Control
AvediaPlayer r9200 Receiver
AvediaPlayer r9210 Receiver
AvediaPlayer r9220 Receiver
Device Administration
Physical Location
Receiver Development Kit (RDK)
Power
The receiver can be powered through the network interface by Power over Ethernet (PoE)
using any LAN Switch or Mid-span device meeting 802.3af PoE specifications. If this is not
available, it can be powered using an external power supply available from Exterity. Refer to
Physical Interfaces on page 14 for further details.
Network Considerations
The Exterity receiver is a network device designed to accept IP multicast streams from Exterity
TVgateways, Encoders and AvediaServers. In order for this to work satisfactorily, it is vital that
the network switches are multicast-enabled in order to prevent unwanted flooding of traffic on
the network.
For these purposes, “Multicast-enabled” is understood to mean that all network switches carry
out IGMP snooping, and one switch must function as the IGMP querier.
Exterity receivers support version 2 and 3 of IGMP.

AvediaPlayer r92xx series V1.1
10 Administrator‟s Guide
Stream Playback
The AvediaPlayer receiver can play video carried in an MPEG-2 transport stream over a UDP
or RTP transport. Multicast streams, unicast streams, and HTTP playback are supported.
It is also possible to play onDemand streams, using RTSP to set up the stream.
In all cases the receiver is capable of playing streams with video format:
MPEG-4 Part 10 (H.264/AVC)
MPEG-4 Part 2 Simple Profile
MPEG-2
Audio Decoding
Audio streams can be MPEG-1 layer II audio, AC3/EAC3, and AAC/ HE-AAC. These streams
can be decoded and output via TOS and HDMI, or with the AvediaPlayer r9210, Stereo audio.
Channel Discovery
The default mechanism of channel discovery used is to listen for SAP announcements from
Exterity streaming products and other third-party streaming equipment.
It is also possible to use an XML channel list hosted on a web server.
Refer to Setting Channel Learning of page 55 for more details.
Remote Control
Infra Red (IR) and tethered Remote Control handsets are available to allow user control of the
receiver for common functions such as selecting channels and controlling volume. An IR
extender is available to allow IR remote control of the receiver when the front panel IR window
is obscured.
The remote control default button functions are described in Remote Control on page 19. It is
possible for the administrator to alter/disable the use of the function buttons, allowing the
remote control capability to be customised to the needs of a particular installation. For
example, the HOME button could be disabled if the use the web browser is not required.
Configuring Remote Functions on page 66 shows you how to configure button functions.
AvediaPlayer r9200 Receiver
The AvediaPlayer r9200 features a single Ethernet port and an HDMI output in a compact form
factor and the lowest power consumption of the r92xx series receivers.
AvediaPlayer r9210 Receiver
The AvediaPlayer r9210 receiver provides additional support for analogue video and audio
outputs. Rear panel connections provide support for HD component, SD composite, SD S-
Video, SD RGBS and analogue stereo outputs.
AvediaPlayer r9220 Receiver
The AvediaPlayer 9220 receiver has an internal Ethernet switch, allowing three additional
network devices to be connected to the network through the receiver.
The receiver must be connected to the network switch using the port marked Ethernet 1
(POE). The ports marked Ethernet 2, 3, and 4 can be used for other network devices, for
example, a computer or IP phone.
The AvediaPlayer r9220 receiver allows the use of 802.1q VLANs on its switch ports. Refer to
VLAN Configuration on page 42 for more information.