Exterity AvediaPlayer r92xx series User manual

Exterity AvediaPlayer r92xx series V3.2.1
Getting Started Guide

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Notices
© Exterity Limited 2003-2013
This document contains information that is protected by copyright. Reproduction, adaptation, or translation without prior permission is prohibited, except as under the copyright laws.
Edition
Document Number 1300-0058-0001
Exterity Limited, Ridge Way, Hillend Industrial Park, Dalgety Bay, Fife, KY11 9JD, Scotland, UK
http://www.exterity.com
Products Described by This Guide
AvediaPlayer r9200
AvediaPlayer r9210
AvediaPlayer r9220
Trademarks
AvediaStream, AvediaServer and AvediaPlayer are trademarks or registered trademarks of Exterity Limited.
Microsoft®, Windows®, and Windows Media Player® are U.S. registered trademarks of Microsoft Corporation.
HDMI, the HDMI Logo and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC.
Kensington® is a U.S. registered trademarks of ACCO World Corporation.
All other trademarks are the property of their respective owners. All rights reserved.
Disclaimer
The information contained in this document is subject to change without notice.
EXTERITY LIMITED MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE. Exterity Limited shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing,
performance, or use of this material.
Warranty
A copy of the specific warranty terms applicable to your Exterity products and replacement parts can be obtained from Exterity. To request more information or parts, email
[email protected]
Safety Notices
Before installing and operating these products, please read the safety information in this guide.

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Safety Notices
Before installing and operating these products, please read the safety information in this manual.
Important Safety Instructions
There are no instructions specifically for service personnel in this document. There are no user serviceable parts inside any Exterity product. To
prevent electric shock or fire hazard, do not remove cover. Refer service to qualified service personnel.
This chapter contains important safety information. If you are unsure about any of the information in the section, please contact Exterity.
USA and Canada
1 Read these instructions.
2 Keep these instructions.
3 Heed all warnings.
4 Follow all instructions.
5 Do not use this apparatus near water.
6 Clean only with dry cloth.
7 Do not block any ventilation openings. Install in accordance with the instructions contained in this manual.
8 Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
9 Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A
grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the
provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.
10 Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the
apparatus.
11 Only use attachments/accessories specified by the manufacturer.
The lightning flash with arrowhead symbol within an equilateral triangle is intended to alert the user to the presence of uninsulated
"dangerous voltage" within the product's enclosure that may be of sufficient magnitude to constitute a risk of electric shock to
persons.
The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and
maintenance (servicing) instructions in the literature accompanying the product.

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12 Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution
when moving the cart/apparatus combination to avoid injury from tip-over.
13 Unplug this apparatus during lightning storms or when unused for long periods of time.
14 Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply
cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture,
does not operate normally, or has been dropped.
15 Do not expose this apparatus to dripping or splashing and ensure that no objects filled with liquids, such as vases, are placed on the apparatus.
16 To completely disconnect this apparatus from the AC Mains, disconnect the power supply cord plug from the AC receptacle.
17 The mains plug of the power supply cord shall remain readily operable.
To reduce the risk of fire or electric shock, do not expose this apparatus to rain or moisture.
EU and Others
Do not proceed beyond a WARNING! notice until you have understood the hazardous conditions and have taken appropriate steps.
Safety Information
Warning: There are no user serviceable parts inside any Exterity product. To prevent electric shock or fire hazard, do not remove cover. Refer service to
qualified service personnel.
For 230/240 volt operation, be sure to use a harmonised grounded 3 conductor cord, rated 6 Amp minimum. Use a suitable cord for connection to
the equipment and terminating in an IEC.
This equipment relies upon a safety earth for operation, ensure that you always use a power cord with appropriate earth and that the inlet to
which is inserted also has the appropriate earth. If in any doubt about the earth provision in your building consult a qualified electrician.
Use only the dedicated power supply or cord supplied for your device.

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The Exterity products use ventilation holes for cooling. None of the ventilation holes should be blocked. Keep all materials at least 5cm away from
all the ventilation holes.
Do not expose the product to any rain or moisture.
Do not use the product near a naked flame e.g. a candle.
The operating conditions of the product should be 0°C-40°C with a Relative Humidity of 5 – 95%. The product should not be operated outside of
these conditions.
There are no user-serviceable parts inside these products. Any servicing, adjustment, maintenance, or repair must only be performed by
service-trained personnel.

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Table of Contents
Safety Notices.................................................................................................................................................................................................................................................................................... 3
Important Safety Instructions ..................................................................................................................................................................................................................................................... 3
USA and Canada......................................................................................................................................................................................................................................................................... 3
EU and Others ............................................................................................................................................................................................................................................................................. 4
Safety Information..................................................................................................................................................................................................................................................................... 4
About This Guide....................................................................................................................................................................................................... 8
1 About the AvediaPlayer r92xx Series Receivers.........................................................................................................................................10
Models ................................................................................................................................................................................................................................................................................................. 10
AvediaPlayer r9200 Receiver.................................................................................................................................................................................................................................................. 10
AvediaPlayer r9210 Receiver.................................................................................................................................................................................................................................................. 10
AvediaPlayer r9220 Receiver.................................................................................................................................................................................................................................................. 10
2 Before You Begin...................................................................................................................................................................................................11
Network Considerations................................................................................................................................................................................................................................................................ 11
Physical Location ............................................................................................................................................................................................................................................................................. 12
Power ................................................................................................................................................................................................................................................................................................... 12
User Control....................................................................................................................................................................................................................................................................................... 13
3 Connection and Power On................................................................................................................................................................................14
Connect the AV Outputs ............................................................................................................................................................................................................................................................... 14
HDMI............................................................................................................................................................................................................................................................................................... 14
Digital Audio...................................................................................................................................................................................................................................................................................... 14
AvediaPlayer r9210 Only - Component/Composite/S-Video/Analogue Audio......................................................................................................................................................... 15
Connect a Wired Handset or IR Extender................................................................................................................................................................................................................................ 16
Connect to the IP Network........................................................................................................................................................................................................................................................... 16
Connect to Power Source ............................................................................................................................................................................................................................................................. 17
Additional Connections and Functions ................................................................................................................................................................................................................................... 18

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Kensington Lock......................................................................................................................................................................................................................................................................... 18
Reset ............................................................................................................................................................................................................................................................................................... 18
Serial TV /ADM ............................................................................................................................................................................................................................................................................ 19
USB .................................................................................................................................................................................................................................................................................................. 19
AvediaPlayer r9220 Connections ............................................................................................................................................................................................................................................... 20
Ethernet Ports ............................................................................................................................................................................................................................................................................. 20
4 Basic Configuration..............................................................................................................................................................................................21
Determining the IP address of the AvediaPlayer Receiver................................................................................................................................................................................................ 21
Using the Connected TV and Remote Handset .............................................................................................................................................................................................................. 21
Using AvediaServer Director.................................................................................................................................................................................................................................................. 22
Using the Serial Admin Interface ......................................................................................................................................................................................................................................... 23
IP Address Configuration .............................................................................................................................................................................................................................................................. 24
Setting Network Configuration using the Serial Admin Interface ........................................................................................................................................................................... 24
Logging into the Web Interface............................................................................................................................................................................................................................................ 25
Name and Location................................................................................................................................................................................................................................................................... 28
General Page Reference........................................................................................................................................................................................................................................................... 29

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About This Guide
This manual – the AvediaPlayer r92xx Receivers Getting Started Guide – shows you how to perform the first steps of configuring and connecting
Exterity AvediaPlayer r92xx Series Receivers to your TV/display and IP network.
• Refer to the Administrator’s Guide for detailed information about configuring your AvediaPlayer Receiver(s) for use. All AvediaPlayer
documentation is available in the Receivers tab at http://www.exterity.com/support/productdocs.html.
•Refer to the Installation Solutions Guide for information about installing the AvediaPlayer Receivers using the TV mounting plates, enclosures
and fixtures available from Exterity.
• Refer to the AvediaPlayer Receiver Remote Control Handset Administrator’s Guide for information about the configuration and use of the remote
control handset.
Scope
This manual describes the installation, connection and initial configuration of the AvediaPlayer r92xx Series Receivers. For full configuration
information refer to the AvediaPlayer r92xx Administrator’s Guide.
Audience
This manual is intended for use by systems integrators or systems administrators who are installing and setting up Exterity products. The manual
assumes that readers are familiar with installing and configuring network-based and audio-visual products.
Terms and Definitions
The following terms and definitions are used in this document:
Table 1 Terms and definitions
Term Definition Term Definition
DHCP Dynamic Host Configuration Protocol IGMP Internet Group Management Protocol
DNS Domain Name Server POE Power Over Ethernet
EDID Extended Display Identification Data SNMP Simple Network Management Protocol

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Documentation Conventions
The following conventions are used in this guide:
Note: A Note calls attention or adds information that is important for the proper operation of the product.
Courier Font - is used to identify scripts, code examples, or keyboard commands.
SMALL CAPITALS – are used to indicate Remote Control handset buttons and button presses, for example MODE and PLAY.
Emphasis is used when referring to another document, for example AvediaPlayer Administrator’s Guide.

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1About the AvediaPlayer r92xx Series Receivers
The AvediaPlayer r92xx Series Receivers are network devices which display an IP network delivered MPEG-2 transport stream (TS) on a television or
display. Streams from Exterity TVgateway, Encoder, Transcoder, and AvediaServer products are supported, as well as streams from some third party
products.
Models
All AvediaPlayer r92xx Series Receivers provide the following AV outputs:
• Video: HDMI (with HDCP) 1080i & 1080p, 720p, 576p, 480p @ 50Hz, 59.94Hz or 60Hz
•Audio: HDMI (8 channel PCM or Bitstream), TOS (2 channel PCM or Bitstream)
AvediaPlayer r9200 Receiver
The AvediaPlayer r9200 features a single Ethernet port and an HDMI output in a compact form factor and the lowest power consumption of the
r92xx Series Receivers.
AvediaPlayer r9210 Receiver
The AvediaPlayer r9210 Receiver provides additional support for analogue video and audio outputs. Rear panel connections provide support for:
• HD component (YPbPr, 3 x RCA): 1080i, 720p (50Hz/60Hz),
•SD component (YPbPr, 3 x RCA): 576p, 576i (50Hz), 480p, 480i (60Hz)
• SD composite (CVBS, RCA): PAL 576i (50Hz)
• SD S-Video (Y/C, mini-DIN): PAL 576i (50Hz)
• Analogue unbalanced stereo audio outputs
AvediaPlayer r9220 Receiver
The AvediaPlayer 9220 Receiver has an internal Ethernet switch, allowing three additional network devices to be connected to the network
through the receiver. The receiver must be connected to the network switch using the port marked Ethernet 1 (POE). The ports marked Ethernet 2,
3, and 4 can be used for other network devices, for example, a computer or IP phone.
The AvediaPlayer r9220 Receiver allows the use of 802.1q VLANs on its switch ports. Refer to “AvediaPlayer r9220 Connections” on page 20 for
more information.

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2Before You Begin
This section describes the key considerations required before connecting the AvediaPlayer Receiver to a TV and your IP network.
Network Considerations
Exterity r92xx Receivers accept IP multicast streams from other network devices. This means that
the network switches must be multicast-enabled in order to prevent unwanted flooding of traffic
on the network.
For these purposes, “Multicast-enabled” is understood to mean that all network switches carry out
IGMP snooping. One device must act as the IGMP querier.
Exterity Receivers support version 2 and 3 of IGMP.
The Ethernet port – (Ethernet 1 on AvediaPlayer r9220) is a 10/100 Mbps interface used to
connect the receiver to the network switch using a standard straight-through Cat 5 cable.
On the AvediaPlayer r9200 and 9210 Receivers, two LEDs show the status of the Ethernet
interface. In normal operation the orange link LED is permanently lit if the connection is 100Mbps,
and not lit if it is 10Mbps. The green activity LED flickers on when packets are transmitted or
received.
On the AvediaPlayer r9220, Ethernet 1 should be used to connect the receiver to the network
switch using a standard straight-through Cat 5 cable. The green activity LED (for port 1) flickers
when packets are transmitted or received.
All AvediaPlayer r92xx Series Receivers are PoE enabled devices. They can be powered using any
LAN Switch or Mid-span device meeting the 802.3af PoE specifications.
In its default setting the AvediaPlayer r92xx Receiver obtains an IP address automatically from a
DHCP server. If required you can manually configure a static IP address, subnet mask, and default
gateway.

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Physical Location
Power
AvediaPlayer Receivers are typically located close to, or attached to the connected TV or display
device. Mounting kits enable you to securely mount any AvediaPlayer r92xx Series Receiver to a
television and display, or to a wall or under a surface such as a desk or shelf. Refer to the Installation
Solutions Guide for more information. Consult your Exterity sales representative for details of the
available AvediaPlayer r92xx Series installation accessories. Please see the Avedia Accessories
Technical Specification for details of order codes.
POE – The receiver can be powered through the network interface by Power over Ethernet (PoE)
using any LAN Switch or Mid-span device meeting 802.3af PoE specifications.
DC Supply – The receiver can be powered through the power jack using the 24V/0.5A external
power adaptor available from Exterity as an accessory. Please see the Avedia Accessories Technical
Specification for details of order codes.

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User Control
Note: Operation of the AvediaPlayer Receiver when using the User Interface allows typical user functions such as channel selection, volume
control, and where configured, browser operation and interaction with middleware.
Configuration is carried out using the Web Admin Interface. Some configuration functions can also be made using the serial admin interface
and the Exterity AvediaServer Director application.
IR Window – You control the AvediaPlayer Receiver using the IR Exterity Remote Control. If the
receiver’s location means that the IR Window is not easily visible, control functions can be
maintained using an IR Extender connected to the rear panel (see below). The front panel IR
receiver is disabled when a rear panel connection is made.
Status LED – The Status LED pulses on and off in normal operation. It flashes during startup, or
to indicate the receiver is responding to remote control commands. The LED behaviour, which
can be customised, is described in the AvediaPlayer r92xx Administrator’s Guide.
Remote Control Handsets – Remote Control Handsets provide user control of the
AvediaPlayer Receiver. They are not supplied with the receiver and must be ordered separately.
Please see the Avedia Accessories Technical Specification for details of order codes.
IR Extender – An IR extender is available to allow IR remote control of the receiver when the
front panel IR window is obscured. The IR extender is not supplied with the receiver and must
be ordered separately. Please see the Avedia Accessories Technical Specification for details of
order codes.
Please note that IR extenders should be kept away from IR sources such as sunlight, certain
fluorescent lights and televisions. The extender should be at least 5-10 cm away from the actual
display.

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3Connection and Power On
This section shows you how to connect the AvediaPlayer r92xx Receiver to your TV, power it on, and ensure it is correctly configured for its
connection to your IP network.
Connect the AV Outputs
Select the connection required for your TV/display and/or audio device:
HDMI
Note: You must use HDMI compliant cables to connect the AvediaPlayer Receiver to the display device.
Digital Audio
HDMI – Use a standard HDMI cable to connect the
AvediaPlayer to an HD television/display.
When connected to the TV/display using the HDMI
interface, optimum settings for the receiver-TV
combination are determined automatically
TOS – Use a standard TOSLINK cable to connect the 2
channel PCM or Bitstream audio output to an external
audio system if required.

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AvediaPlayer r9210 Only - Component/Composite/S-Video/Analogue Audio
Component Video – (HD and SD) Use standard phono
cables (RCA).
Composite Video – (SD only) Use a standard phono
cable (RCA).
S-Video – (SD only) Use a standard S-Video cable.
Analogue Audio – Analogue audio 1 volt peak-to-peak
maximum. Use standard phono cables (RCA).
(not required if using HDMI)

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Connect a Wired Handset or IR Extender
Connect to the IP Network
In their default setting AvediaPlayer r92xx Receivers are configured to obtain an IP address from the DHCP server on your network. You can
subsequently configure a static IP address if required, or pre-configure a static address prior to connection to your network. Refer to “IP Address
Configuration” on page 24 for more information.
IR – Connect the tethered remote control when control
with the IR handset is not possible or desired.
Alternatively, connect the IR Extender cable to the IR
jack to enable the user to control the receiver with an IR
handset when the front panel IR receiver window is
obscured.
PoE – All AvediaPlayer r92xx Series Receivers are PoE
enabled devices. They can be powered using any LAN
Switch or Mid-span device meeting the 802.3af PoE
(Power over Ethernet) specifications.

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Connect to Power Source
DC Supply
Power On
.
Note: The LED behaviour is a configurable option. Refer to the AvediaPlayer r92xx Administrator’s Guide for more details.
DC Supply - Use the supplied Power cord to connect
the in-line AC-DC Power Supply to the line supply.
Connect the receiver to the power source, AC-DC power supply or PoE and confirm the front
panel LED flashes according to the startup activity.
The Status LED flashes during startup or to indicate the receiver is responding to remote
control commands as follows:
Function LED activity
Start-up On 20 seconds, pulse on and off, 20 seconds.
Followed by IP address acquisition
Acquiring IP address via DHCP 4x per second
Standard operation (Default LED status: On) Pulses on and off, blinking briefly on/off on
reception of remote handset commands.
Standard operation (Default LED status: Off) Always off, blinking on briefly on reception of
remote handset commands.

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Additional Connections and Functions
Kensington Lock
Reset
Note: You can also set the Admin/Serial port function using the RESET button. Refer to the AvediaPlayer r92xx Administrator’s Guide for more
details.
All AvediaPlayer r92xx Series Receivers provide a Kensington® lock slot, located to
the rear of the right-side panel.
You can reboot the receiver by pressing a pin or the end of a pen into the RESET
port. You can also return the receiver to the factory default settings.
Briefly press RESET to reboot the AvediaPlayer Receiver.
Press and hold RESET until both ADM and TV LEDs flash to return the device to
factory default settings. (The serial port is set to admin control mode.)

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Serial TV /ADM
USB
Serial TV /ADM – This serial interface is dual purpose. Its function is
configured on the TV page of the web interface. In its default configuration
it can be used to access the command line admin interface to configure
basic device capabilities and to troubleshoot problems – Refer to “Using
the Serial Admin Interface” on page 23. For more details on using this
interface, refer to the AvediaPlayer r92xx Administrator’s Guide.
It can also be used to allow the receiver to communicate with a serial-
controllable television. The interface wiring is shown in the AvediaPlayer
r92xx Administrator’s Guide. Contact your Exterity supplier for more details
on supported televisions.
An external storage device (FAT32 format) can be connected to the USB
port. The storage device can be used to hold items such as video content
and playlists to provide failover support, additional fonts, and html
content for digital signage.
For details on using this interface, refer to the AvediaPlayer r92xx
Administrator’s Guide.

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AvediaPlayer r9220 Connections
In addition to the connections available on all AvediaPlayer r92xx Series Receivers, the AvediaPlayer r9220 provides additional LAN connections
and a network switch.
Ethernet Ports
Ethernet Ports – The AvediaPlayer r9220 model provides three additional
10/100 Mbps Ethernet ports, allowing other devices (for example, PC, IP
phone) to be connected to the main network. Devices should be attached
to these ports using a standard straight-through Cat 5 cable.
Ethernet 1 should be connected to the network switch. Ethernet 2, 3, and 4
can be used for additional devices. The ports are not powered. The
AvediaPlayer r9220 also provides LAN switch functions and VLAN
configurations can be implemented as described in the AvediaPlayer r92xx
Administrator’s Guide.