Extreme Networks ExtremeWireless NX-5500 User manual

NX-5500 Integrated Services
Platform Installation Guide
9035182
Published November 2017

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Legal Notice
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contained in this document and its website without prior notice. The reader should in all cases
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made.
The hardware, firmware, software or any specifications described or referred to in this document
are subject to change without notice.
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Software Licensing
Some software files have been licensed under certain open source or third-party licenses. End-
user license agreements and open source declarations can be found at:
www.extremenetworks.com/support/policies/software-licensing
Support
For product support, phone the Global Technical Assistance Center (GTAC) at 1-800-998-2408
(toll-free in U.S. and Canada) or [phone]. For the support phone number in other
countries, visit: http://www.extremenetworks.com/support/contact/
For product documentation online, visit: https://www.extremenetworks.com/documentation/

Table of Contents
Preface.........................................................................................................................................4
Text Conventions...................................................................................................................................................................4
Platform-Dependent Conventions................................................................................................................................4
Providing Feedback to Us.................................................................................................................................................5
Getting Help.............................................................................................................................................................................5
Extreme Networks Documentation............................................................................................................................. 6
Chapter 1: Overview...................................................................................................................7
Package Contents.................................................................................................................................................................7
Power Supply Status LEDs...............................................................................................................................................7
Power Protection...................................................................................................................................................................7
Chapter 2: Hardware Installation.............................................................................................9
Warnings................................................................................................................................................................................... 9
Cautionary Statements.....................................................................................................................................................10
Safety Instructions for Rack Mount Installations................................................................................................. 10
Site Preparation..................................................................................................................................................................... 11
NX-5500 Integrated Services Platform Installation Procedure......................................................................11
Chapter 3: Basic Configuration Using the Management Interface....................................13
Chapter 4: NX-5500 Specifications....................................................................................... 15
Chapter 5: Regulatory Information........................................................................................16
Regulatory Information.....................................................................................................................................................16
Waste Electrical and Electronic Equipment........................................................................................................... 17
Turkish WEEE Statement of Compliance................................................................................................................ 18
End-User Software License Agreement................................................................................................................... 18
China RoHS Compliance.................................................................................................................................................24
NX-5500 Integrated Services Platform Installation Guide 3

Preface
Text Conventions
The following tables list text conventions that are used throughout this guide.
Table 1: Notice Icons
Icon Notice Type Alerts you to...
General Notice Helpful tips and notices for using the product.
Note Important features or instructions.
Caution Risk of personal injury, system damage, or loss of data.
Warning Risk of severe personal injury.
New This command or section is new for this release.
Table 2: Text Conventions
Convention Description
Screen displays This typeface indicates command syntax, or represents information as it appears on the
screen.
The words enter and
type
When you see the word “enter” in this guide, you must type something, and then press
the Return or Enter key. Do not press the Return or Enter key when an instruction
simply says “type.”
[Key] names Key names are written with brackets, such as [Return] or [Esc]. If you must press two
or more keys simultaneously, the key names are linked with a plus sign (+). Example:
Press [Ctrl]+[Alt]+[Del]
Words in italicized type Italics emphasize a point or denote new terms at the place where they are defined in
the text. Italics are also used when referring to publication titles.
Platform-Dependent Conventions
Unless otherwise noted, all information applies to all platforms supported by ExtremeXOS software,
which are the following:
•ExtremeSwitching®switches
•Summit®switches
•SummitStack™
NX-5500 Integrated Services Platform Installation Guide 4

When a feature or feature implementation applies to specific platforms, the specific platform is noted in
the heading for the section describing that implementation in the ExtremeXOS command
documentation (see the Extreme Documentation page at www.extremenetworks.com/
documentation/). In many cases, although the command is available on all platforms, each platform
uses specific keywords. These keywords specific to each platform are shown in the Syntax Description
and discussed in the Usage Guidelines sections.
Providing Feedback to Us
We are always striving to improve our documentation and help you work better, so we want to hear
from you! We welcome all feedback but especially want to know about:
•Content errors or confusing or conflicting information.
•Ideas for improvements to our documentation so you can find the information you need faster.
•Broken links or usability issues.
If you would like to provide feedback to the Extreme Networks Information Development team about
this document, please contact us using our short online feedback form. You can also email us directly at
[e-mail].
Getting Help
If you require assistance, contact Extreme Networks using one of the following methods:
•GTAC (Global Technical Assistance Center) for Immediate Support
•Phone: [phone] (toll-free in U.S. and Canada) or [phone]. For the support
phone number in your country, visit: www.extremenetworks.com/support/contact
•Email: [e-mail]. To expedite your message, enter the product name or
model number in the subject line.
•Extreme Portal — Search the GTAC knowledgebase, manage support cases and service contracts,
download software, and obtain product licensing, training, and certifications.
•The Hub — A forum for Extreme Networks customers to connect with one another, answer
questions, and share ideas and feedback. This community is monitored by Extreme Networks
employees, but is not intended to replace specific guidance from GTAC.
Before contacting Extreme Networks for technical support, have the following information ready:
•Your Extreme Networks service contract number and/or serial numbers for all involved Extreme
Networks products
•A description of the failure
•A description of any action(s) already taken to resolve the problem
•A description of your network environment (such as layout, cable type, other relevant environmental
information)
•Network load at the time of trouble (if known)
•The device history (for example, if you have returned the device before, or if this is a recurring
problem)
•Any related RMA (Return Material Authorization) numbers
Preface
NX-5500 Integrated Services Platform Installation Guide 5

Extreme Networks Documentation
To find Extreme Networks product guides, visit our documentation pages at:
Current Product Documentation www.extremenetworks.com/documentation/
Archived Documentation (for earlier
versions and legacy products)
www.extremenetworks.com/support/documentation-archives/
Release Notes www.extremenetworks.com/support/release-notes
Open Source Declarations
Some software files have been licensed under certain open source licenses. More information is
available at: www.extremenetworks.com/support/policies/software-licensing.
Preface
NX-5500 Integrated Services Platform Installation Guide 6

1Overview
Package Contents
Power Supply Status LEDs
Power Protection
The NX-5500 Series Integrated Services Platform lets you centrally administer networks of up to 512
WLAN Access Points geographically dispersed over small or medium sized enterprise locations. WiNG
Access Points intelligently handle the trac flows, quality of service and security at remotely distributed
locations, while the NX-5500 provides a single point for configuration, policy setting, and remote
troubleshooting. Hotspot configuration, security policy management, and statistics aggregation are all
done by one integrated services platform. This ecient WLAN architecture makes controlling the
network easier, and reduces the hardware expense required to support large networks.
Package Contents
An NX-5500 Integrated Services Platform ships with the following:
•NX-5500 series Integrated Services Platform
•Console cable
•Left (L) Right (R) rack mount bracket assemblies, six M3 screws
•NX-5500 Integrated Services Platform Installation Guide (this document)
Power Supply Status LEDs
An NX5500 has a power LED on the front of the enclosure for power supply status. The LED
functionality for the power supply is follows:
State Description
O No power to power supply.
Green Power supply on. Normal operation.
Power Protection
•If possible, use a circuit dedicated to data processing equipment. Commercial electrical contractors
are familiar with wiring for data processing equipment and can help with the load balancing of these
circuits.
•Install surge protection. Be sure to use a surge protection device between the electricity source and
the NX-5500.
•Install an Uninterruptible Power Supply (UPS). A UPS provides continuous power during a power
outage. Some UPS devices have integral surge protection. UPS equipment requires periodic
NX-5500 Integrated Services Platform Installation Guide 7

maintenance to ensure reliability. A UPS of the proper capacity for the data processing equipment
must be purchased.
Overview
NX-5500 Integrated Services Platform Installation Guide 8

2Hardware Installation
Warnings
Cautionary Statements
Safety Instructions for Rack Mount Installations
Site Preparation
NX-5500 Integrated Services Platform Installation Procedure
The following figure represents the front of the NX-5500:
To prepare for the installation:
1 Match the model number on the purchase order with the model numbers in the packing list and on
the NX-5500.
2 Verify the contents of the box include the NX-5500 and the included hardware matches the package
contents.
Part Number Description
NX-5500-100R0-WR NX-5500 Integrated Services Platform
Warnings
•Read all installation instructions and verify correct equipment installation before connecting the
appliance to its power source.
•Remove jewelry and watches before installing this equipment.
•Verify the unit is grounded before connecting it to the power source.
•Verify any device connected to this unit is properly wired and grounded.
•Connect all power cords to a properly wired and grounded electrical circuit.
•Verify the electrical circuits have appropriate overload protection.
•Attach only approved power cords to the device.
•Verify the power connector and socket are accessible at all times during the operation of the
equipment.
NX-5500 Integrated Services Platform Installation Guide 9

•Do not install this equipment or work with its power circuits during thunderstorms or other weather
conditions that could cause a power surge.
•Verify there is adequate ventilation around the device, and ambient temperatures meet equipment
operation specifications.
Cautionary Statements
Caution
There are no user-serviceable components inside the NX-5500. Opening the chassis will void
the warranty.
Caution
BIOS settings on the NX-5500 should not be changed. Changing any settings in the BIOS will
void the warranty on the integrated services platform.
Caution
To prevent the NX-5500 from overheating, never install in an enclosed area not properly
ventilated or cooled. For proper airflow, keep the front and back sides of the NX-5500 clear of
obstructions and away from the exhaust of other equipment.
Caution
The recommended operating temperature is 32ºF to 104ºF/0ºC to 40ºC. Installation in a
closed or multi-rack assembly may raise the immediate ambient temperature above the
average room temperature. Exercise due caution.
Caution
Ensure the electrical circuit through which the NX-5500 is powered can safely accommodate
a 100 Watt power supply.
Caution
It is recommended you connect the NX-5500 to an Uninterruptible Power Supply (UPS).
There are instances in which the system software could become corrupt and un-recoverable in
the event of power loss, for example, during a system upgrade, database backup or database
restore operation.
Safety Instructions for Rack Mount Installations
Rack Mount Brackets Do not lift the NX-5500 using the rack mount brackets.
Rack Mount Kits Use only industry-standard mounting kits when installing the NX-5500, as improper
mounting may result in hardware failure and hazardous conditions.
Elevated Operating
Ambient
If installing the NX-5500 in a closed or multi-unit rack assembly, the operating ambient
temperature of the rack environment may be greater than the room ambient temperature.
Consideration should be given to installing the appliance in an environment compatible
with the maximum ambient temperature (Tma) specified by the manufacturer.
Reduced Air Flow Installation of the NX-5500 in a rack should be such that the amount of air flow required
for safe operation is not compromised.
Hardware Installation
NX-5500 Integrated Services Platform Installation Guide 10

Mechanical Loading Mounting the NX-5500 in a rack should be such that a hazardous condition is not achieved
due to uneven mechanical loading.
Circuit Overloading When connecting the NX-5500 to the supply circuit, ensure protection is provided to the
NX-5500 and supply wiring to avoid circuit overloads. Carefully review the equipment
nameplate ratings when addressing this concern.
Reliable Earthing Reliable earthing of the rack mounted NX-5500 should be maintained.
Particular attention should be given to supply connections other than direct connections to the branch
circuit (e.g., use of power strips).
Site Preparation
•Consult your power and Ethernet cabling map to determine specific equipment placement, power
drops, network connectivity, and so on.
•Assign installation responsibility to the appropriate personnel.
•Identify and document where all installed components are located.
•Provide a sucient number of power drops for your equipment.
•Ensure adequate, dust-free ventilation to all installed equipment.
•Identify and prepare Ethernet and console port connections.
•Verify cable lengths are within the maximum allowable distances for optimal signal transmission.
NX-5500 Integrated Services Platform Installation Procedure
1 Mount the NX-5500 in an equipment rack using industry standard rack mount brackets (19in).
2 Use 5.5lbs of torque to screw the brackets to the enclosure. Repeat the same procedure for the right
side.
3 Connect the power cord.
Hardware Installation
NX-5500 Integrated Services Platform Installation Guide 11

4 Connect the Ethernet cables and connect the NX-5500 to the network.
5 Using a standard RS-232 console cable, connect the serial port on the NX-5500 to a serial port on a
separate computer (the “configuration computer”).
Use the following parameters for the serial connection:
Terminal Type VT 100
Port COM port
Terminal Settings •19200bps transfer rate
•8 data bits
•no parity
•1 stop bit
•no flow control
•no hardware compression
6 Apply power to the NX-5500.
7 Verify the LCD panel is illuminated.
Hardware Installation
NX-5500 Integrated Services Platform Installation Guide 12

3Basic Configuration Using the
Management Interface
Once the NX-5500 hardware is installed and powered on, complete the following to access the
Management Interface functions:
1 Connect one end of an Ethernet cable to one of the ports on the front of the NX-5500, and connect
the other end to a computer with a working Web browser.
2 Set the computer to use an IP address between 192.168.0.10 and 192.168.0.254 on the connected
port. Set a subnet /network mask of 255.255.255.0.
3 Once the computer has an IP address, point the Web browser to: https://192.168.0.1.
The following login screen displays:
4 Type the default username admin in the Username field.
5 Type the default password admin123 in the Password field.
6 Click Login.
A screen appears prompting you to change your password.
NX-5500 Integrated Services Platform Installation Guide 13

7 Change the password.
The Dashboard displays.
You have now established a connection to the NX-5500 Management Interface.
For software configuration, please see the current WiNG Controller and Service Platform Reference
Guide available at www.extremenetworks.com/support/
Basic Configuration Using the Management Interface
NX-5500 Integrated Services Platform Installation Guide 14

4NX-5500 Specifications
Physical Specifications
Dimensions •1U, 19" rack mountable
•16.93 in W x 1.73 in. H x 12.63 in. D
•430 mm W x 44.2 mm H x 320.7 mm D
Weight 10 lbs
Environmental Specifications
Operating Temperature 32°F to 104°F/0°C to 40°C
Storage Temperature -4°F to 167°F/-20°C to 70°C
Operating Humidity 5% to 85% RH at 104° F/40° C (non-condensing)
Storage Humidity 5% to 95% RH at104° F/40° C (non-condensing)
Power Specifications
Power Supply 100 W AC-DC power supply
Typical Power Consumption 30 Watts
NX-5500 Integrated Services Platform Installation Guide 15

5Regulatory Information
Regulatory Information
Waste Electrical and Electronic Equipment
Turkish WEEE Statement of Compliance
End-User Software License Agreement
China RoHS Compliance
Regulatory Information
This device is approved under Extreme Networks.
This guide applies to the following Model Numbers: NX-55 devices.
All Extreme Networks devices are designed to be compliant with rules and regulations in locations they
are sold and will be labeled as required. Local language translations are available at the following
website: www.extremenetworks.com/documentation/. Any changes or modifications to Extreme
Networks equipment, not expressly approved by Extreme Networks, could void the user’s authority to
operate the equipment
Warning
This product is designed and approved for indoor deployments only and is not intended to be
connected to exposed (outdoor) networks.
Radio Frequency Interference Requirements - FCC
This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against
harmful interference when the equipment is operated in commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance
with the instruction manual, may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference in which case the user will be
required to correct the interference at his own expense.
Radio Frequency Interference Requirements - Canada
CAN ICES-3 (A)/NMB-3(A).
NX-5500 Integrated Services Platform Installation Guide 16

CE Marking and European Area (EEA)
Warning
This is a class A product. In a domestic environment, this product may cause radio
interference in which case the user may be required to take adequate measures.
Statement of Compliance
Extreme Networks hereby declares that this radio equipment is in compliance with all applicable
Directives, 2014/30/EU, 2006/95/EC, and 2011/65/EU. A Declaration of Conformity may be obtained
from www.extremenetworks.com.
Japan (VCCI) - Voluntary Control Council for Interference Class A ITE
Korea Warning Statement for Class A ITE
Chinese Warning Statement for Class A ITE
Waste Electrical and Electronic Equipment
In accordance with Directive 2012/19/EU of the European Parliament on waste electrical and electronic
equipment (WEEE):
Regulatory Information
NX-5500 Integrated Services Platform Installation Guide 17

1 The symbol above indicates that separate collection of electrical and electronic equipment is
required.
2 When this product has reached the end of its serviceable life, it cannot be disposed of as unsorted
municipal waste. It must be collected and treated separately.
3 It has been determined by the European Parliament that there are potential negative eects on the
environment and human health as a result of the presence of hazardous substances in electrical and
electronic equipment.
4 It is the users’ responsibility to utilize the available collection system to ensure WEEE is properly
treated.
For information about the available collection system, please contact Extreme Environmental
Compliance at [e-mail].
Turkish WEEE Statement of Compliance
End-User Software License Agreement
This document is an agreement (“Agreement”) between You, the end user, and Extreme Networks, Inc.,
on behalf of itself and its Aliates (“Extreme”) that sets forth your rights and obligations with respect
to the “Licensed Materials”. BY INSTALLING SOFTWARE AND/ OR THE LICENSE KEY FOR THE
SOFTWARE (“License Key”) (collectively, “Licensed Software”), IF APPLICABLE, COPYING, OR
OTHERWISE USING THE LICENSED SOFTWARE AND/OR ANY OF THE LICENSED MATERIALS UNDER
THIS AGREEMENT, YOU ARE AGREEING TO BE BOUND BY THE TERMS OF THIS AGREEMENT, WHICH
INCLUDES THE LICENSE(S) AND THE LIMITATION(S) OF WARRANTY AND DISCLAIMER(S)/
LIMITATION(S) OF LIABILITY. IF YOU DO NOT AGREE TO THE TERMS OF THIS AGREEMENT, RETURN
THE LICENSE KEY (IF APPLICABLE) TO EXTREME OR YOUR DEALER, IF ANY, OR DO NOT USE THE
LICENSED SOFTWARE AND/OR LICENSED MATERIALS AND CONTACT EXTREME OR YOUR DEALER
WITHIN TEN (10) DAYS FOLLOWING THE DATE OF RECEIPT TO ARRANGE FOR A REFUND. IF YOU
HAVE ANY QUESTIONS ABOUT THIS AGREEMENT, CONTACT EXTREME, Attn:
[e-mail].
1 DEFINITIONS. “Aliates” means any person, partnership, corporation, limited liability company, or
other form of enterprise that directly or indirectly through one or more intermediaries, controls, or is
controlled by, or is under common control with the party specified. “Server Application” means the
software application associated to software authorized for installation (per License Key, if
applicable) on one or more of Your servers as further defined in the Ordering Documentation. “Client
Application” shall refer to the application to access the Server Application. “Network Device” for
purposes of this Agreement shall mean a physical computer device, appliance, appliance
component, controller, wireless access point, or virtual appliance as further described within the
applicable product documentation, which includes the Order Documentation. “Licensed Materials”
means the Licensed Software (including the Server Application and Client Application), Network
Device (if applicable), Firmware, media embodying software, and the accompanying documentation.
“Concurrent User” shall refer to any of Your individual employees who You provide access to the
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chips or other media. “Standalone” software is software licensed for use independent of any
hardware purchase as identified in the Ordering Documentation. “Licensed Software” collectively
refers to the software, including Standalone software, Firmware, Server Application, Client
Regulatory Information
NX-5500 Integrated Services Platform Installation Guide 18

Application or other application licensed with conditional use parameters as defined in the Ordering
Documentation. “Ordering Documentation” shall mean the applicable price quotation,
corresponding purchase order, relevant invoice, order acknowledgment, and accompanying
documentation or specifications for the products and services purchased, acquired or licensed
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2 TERM. This Agreement is eective from the date on which You accept the terms and conditions of
this Agreement via click-through, commence using the products and services or upon delivery of the
License Key if applicable, and shall be eective until terminated. In the case of Licensed Materials
oered on a subscription basis, the term of “licensed use” shall be as defined within Your Ordering
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3 GRANT OF LICENSE. Extreme will grant You a non-transferable, non-sublicensable, nonexclusive
license to use the Licensed Materials and the accompanying documentation for your own business
purposes subject to the terms and conditions of this Agreement End-User Software License
Agreement AP-7562 Installation Guide 54 applicable licensing restrictions, and any term, user server
networking device, field of use, or other restrictions as set forth in Your Ordering Documentation. If
the Licensed Materials are being licensed on a subscription and/or capacity basis, the applicable
term and/or capacity limit of the license shall be specified in Your Ordering Documentation. You
may install and use the Licensed Materials as permitted by the license type purchased as described
below in License Types. The license type purchased is specified on the invoice issued to You by
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IN WHOLE OR IN PART, EXCEPT AS EXPRESSLY PROVIDED IN THIS AGREEMENT.
4 LICENSE TYPES
•Single User, Single Network Device. Under the terms of this license type, the license granted to
You by Extreme authorizes You to use the Licensed Materials as bundled with a single Network
Device as identified by a unique serial number for the applicable Term, if and as specified in Your
Ordering Documentation, or any replacement for that network device for that same Term, for
internal use only. A separate license, under a separate License Agreement, is required for any
other network device on which You or another individual, employee or other third party intend to
use the Licensed Materials. A separate license under a separate License Agreement is also
required if You wish to use a Client license (as described below).
•Single User, Multiple Network Device. Under the terms of this license type, the license granted to
You by Extreme authorizes You to use the Licensed Materials with a defined amount of Network
Devices as defined in the Ordering Documentation.
•Client. Under the terms of the Client license, the license granted to You by Extreme will authorize
You to install the License Key for the Licensed Materials on your server and allow the specific
number of Concurrent Users as ordered by you and is set forth in Your Ordering Documentation.
A separate license is required for each additional Concurrent User.
•Standalone. Software or other Licensed Materials licensed to You for use independent of any
Network Device.
•Subscription. Licensed Materials, and inclusive Software, Network Device or related appliance
updates and maintenance services, licensed to You for use during a subscription period as
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•Capacity. Under the terms of this license, the license granted to You by Extreme authorizes You
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5 AUDIT RIGHTS. You agree that Extreme may audit Your use of the Licensed Materials for compliance
with these terms and Your License Type at any time, upon reasonable notice. In the event that such
audit reveals any use of the Licensed Materials by You other than in full compliance with the license
Regulatory Information
NX-5500 Integrated Services Platform Installation Guide 19

granted and the terms of this Agreement, Extreme reserves the right to charge You for all
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decompile, disassemble, electronically transfer, End-User Software License Agreement AP-7562
Installation Guide 55 or reverse engineer the Licensed Materials, including the Licensed Software, or
to translate the Licensed Materials into another computer language. The media embodying the
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a The Licensed Materials are copyrighted works and are the sole and exclusive property of
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This Agreement conveys a limited right to operate the Licensed Materials and shall not be
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Regulatory Information
NX-5500 Integrated Services Platform Installation Guide 20