Extron electronics SW HD 4K PLUS Series User manual

User Guide
SW HD 4K PLUS Series
HDMI Switchers
HDMI Switchers
68-2940-01 Rev. D
12 19
Preliminary

Safety Instructions
Safety Instructions • English
WARNING:This symbol, , when used on the product, is intended to
alert the user of the presence of uninsulated dangerous voltage within the
product’s enclosure that may present a risk of electric shock.
ATTENTION: This symbol, , when used on the product, is intended
to alert the user of important operating and maintenance (servicing)
instructions in the literature provided with the equipment.
For information on safety guidelines, regulatory compliances, EMI/EMF
compatibility, accessibility, and related topics, see the Extron Safety and
Regulatory Compliance Guide, part number 68-290-01, on the Extron
website, www.extron.com.
Sicherheitsanweisungen • Deutsch
WARNUNG: Dieses Symbol auf dem Produkt soll den Benutzer darauf
aufmerksam machen, dass im Inneren des Gehäuses dieses Produktes
gefährliche Spannungen herrschen, die nicht isoliert sind und die einen
elektrischen Schlag verursachen können.
VORSICHT: Dieses Symbol auf dem Produkt soll dem Benutzer in
der im Lieferumfang enthaltenen Dokumentation besonders wichtige
Hinweise zur Bedienung und Wartung (Instandhaltung) geben.
Weitere Informationen über die Sicherheitsrichtlinien, Produkthandhabung,
EMI/EMF-Kompatibilität, Zugänglichkeit und verwandte Themen finden Sie in
den Extron-Richtlinien für Sicherheit und Handhabung (Artikelnummer
68-290-01) auf der Extron-Website, www.extron.com.
Instrucciones de seguridad • Español
ADVERTENCIA: Este símbolo, , cuando se utiliza en el producto,
avisa al usuario de la presencia de voltaje peligroso sin aislar dentro del
producto, lo que puede representar un riesgo de descarga eléctrica.
ATENCIÓN: Este símbolo, , cuando se utiliza en el producto, avisa
al usuario de la presencia de importantes instrucciones de uso y
mantenimiento recogidas en la documentación proporcionada con el
equipo.
Para obtener información sobre directrices de seguridad, cumplimiento
de normativas, compatibilidad electromagnética, accesibilidad y temas
relacionados, consulte la Guía de cumplimiento de normativas y seguridad
de Extron, referencia 68-290-01, en el sitio Web de Extron, www.extron.com.
Instructions de sécurité • Français
AVERTISSEMENT : Ce pictogramme, , lorsqu’il est utilisé sur le
produit, signale à l’utilisateur la présence à l’intérieur du boîtier du
produit d’une tension électrique dangereuse susceptible de provoquer
un choc électrique.
ATTENTION : Ce pictogramme, , lorsqu’il est utilisé sur le produit,
signale à l’utilisateur des instructions d’utilisation ou de maintenance
importantes qui se trouvent dans la documentation fournie avec le
matériel.
Pour en savoir plus sur les règles de sécurité, la conformité à la
réglementation, la compatibilité EMI/EMF, l’accessibilité, et autres sujets
connexes, lisez les informations de sécurité et de conformité Extron, réf.
68-290-01, sur le site Extron, www.extron.com.
Istruzioni di sicurezza • Italiano
AVVERTENZA: Il simbolo, , se usato sul prodotto, serve ad
avvertire l’utente della presenza di tensione non isolata pericolosa
all’interno del contenitore del prodotto che può costituire un rischio di
scosse elettriche.
ATTENTZIONE: Il simbolo, , se usato sul prodotto, serve ad avvertire
l’utente della presenza di importanti istruzioni di funzionamento e
manutenzione nella documentazione fornita con l’apparecchio.
Per informazioni su parametri di sicurezza, conformità alle normative,
compatibilità EMI/EMF, accessibilità e argomenti simili, fare riferimento
alla Guida alla conformità normativa e di sicurezza di Extron, cod. articolo
68-290-01, sul sito web di Extron, www.extron.com.
I


Copyright
© 2018-2020 Extron Electronics. All rights reserved. www.extron.com
Trademarks
All trademarks mentioned in this guide are the properties of their respective owners.
The following registered trademarks (®), registered service marks (SM), and trademarks (TM) are the property of RGBSystems, Inc. or
ExtronElectronics (see the current list of trademarks on the Terms of Use page at www.extron.com):
Registered Trademarks (®)
Extron, Cable Cubby, ControlScript, CrossPoint, DTP, eBUS, EDID Manager, EDID Minder, Flat Field, FlexOS, Glitch Free. Global
Configurator, GlobalScripter, GlobalViewer, Hideaway, HyperLane, IPIntercom, IPLink, KeyMinder, LinkLicense, LockIt, MediaLink,
MediaPort, NetPA, PlenumVault, PoleVault, PowerCage, PURE3, Quantum, ShareLink, Show Me, SoundField, SpeedMount, SpeedSwitch,
StudioStation, SystemINTEGRATOR, TeamWork, TouchLink, V-Lock, VideoLounge, VN-Matrix, VoiceLift, WallVault, WindoWall, XPA, XTP,
XTPSystems, and ZipClip
Registered Service Mark(SM) : S3 Service Support Solutions
Trademarks (™)
AAP, AFL (Accu-RATEFrameLock), ADSP(Advanced Digital Sync Processing), Auto-Image, AVEdge, CableCover, CDRS(ClassD
Ripple Suppression), Codec Connect, DDSP(Digital Display Sync Processing), DMI (DynamicMotionInterpolation), DriverConfigurator,
DSPConfigurator, DSVP(Digital Sync Validation Processing), eLink, EQIP, Everlast, FastBite, Flex55, FOX, FOXBOX, IP Intercom
HelpDesk, MAAP, MicroDigital, Opti-Torque, PendantConnect, ProDSP, QS-FPC(QuickSwitch Front Panel Controller), RoomAgent,
Scope-Trigger, SIS, SimpleInstructionSet, Skew-Free, SpeedNav, Triple-Action Switching, True4K, Vector 4K , WebShare, XTRA, and
ZipCaddy

FCC Class A Notice
This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to part15 of the FCC rules. The ClassA limits provide reasonable
protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy and,
if not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a residential area is
likely to cause interference. This interference must be corrected at the expense of the user.
ATTENTION:
• The Twisted Pair Extension technology works with unshielded twisted pair (UTP)
or shielded twisted pair (STP) cables; but to ensure FCC Class A and CE
compliance, STP cables and STP Connectors are required.
• La technologie extension paires torsadées fonctionne avec les câbles paires
torsadées blindées(UTP) ou non blindées(STP). Afin de s’assurer de la
compatibilité entre FCC ClasseA et CE, les câbles STP et les connecteurs STP
sont nécessaires.
NOTES:
• (This 1st paragraph is for TP ONLY, delete for all others products) This unit was
tested with shielded I/O cables on the peripheral devices. Shielded cables must be
used to ensure compliance with FCC emissions limits.
• (if only this paragraph is used, reformat to single NOTE format.) For more
information on safety guidelines, regulatory compliances, EMI/EMF compatibility,
accessibility, and related topics, see the Extron Safety and Regulatory
Compliance Guide on the Extron website.
VCCI-A Notice
この装置は、クラスＡ情報技術装置です。 この装置を家庭環境で使用すると、電波妨害を引き
起こすことがあります。 その場合には使用者が適切な対策を講ずるよう要求されることがあります。
ＶＣＣI－Ａ

Conventions Used in this Guide
Notifications
The following notifications are used in this guide:
WARNING: Potential risk of severe injury or death.
AVERTISSEMENT : Risque potentiel de blessure grave ou de mort.
CAUTION: Risk of minor personal injury.
ATTENTION : Risque de blessuremineure.
ATTENTION:
• Risk of property damage.
• Risque de dommages matériels.
NOTE: A note draws attention to important information.
Software Commands
Commands are written in the fonts shown here:
^AR Merge Scene,,0p1 scene 1,1 ^B 51 ^W^C.0
[01] R 0004 00300 00400 00800 00600 [02] 35 [17] [03]
E X! *X1&*X2)*X2#*X2! CE}
NOTE: For commands and examples of computer or device responses used in this
guide, the character “0” is the number zero and “O” is the capital letter “o.”
Computer responses and directory paths that do not have variables are written in the font
shown here:
Reply from 208.132.180.48: bytes=32 times=2ms TTL=32
C:\Program Files\Extron
Variables are written in slanted form as shown here:
ping xxx.xxx.xxx.xxx —t
SOH R Data STX Command ETB ETX
Selectable items, such as menu names, menu options, buttons, tabs, and field names are
written in the font shown here:
From the File menu, select New.
Click the OK button.
Specifications Availability
Product specifications are available on the Extron website, www.extron.com.
Extron Glossary of Terms
A glossary of terms is available at http://www.extron.com/technology/glossary.aspx.

Contents Contents
Introduction ...............................................1
About this Guide.................................................. 1
The SW HD 4K PLUS Series Switchers ............... 1
Features .............................................................. 1
Application Diagram ............................................ 3
Installation.................................................4
Installation Overview ............................................ 4
Rear Panel Features ............................................ 5
Wiring the Power Connector (SW2 and SW4
HD 4K PLUS Only) ............................................. 7
Wiring for RS-232 Control ................................... 9
Wiring the CONTACT/TALLY Connectors........... 10
SW2 and SW4 CONTACT/TALLY
Connectors................................................... 10
SW6 and SW8 CONTACT IN/TALLY OUT
Connectors................................................... 11
Connecting Using a Show Me Cable ............. 12
LockIt HDMI Cable Lacing Bracket Installation... 12
Operation.................................................13
Front Panel Features.......................................... 13
Operations......................................................... 15
Powering on the Switcher.............................. 15
Selecting an Input.......................................... 15
Auto-input Switching ..................................... 16
Resetting ....................................................... 16
EDID Minder .................................................. 17
Remote Configuration and Control .......... 18
Using Simple Instruction Set (SIS) Commands... 18
Host-to-switcher Communications ................ 18
Switcher-initiated Messages .......................... 18
Error Responses............................................ 19
Using the Command and Response Table ......... 19
Symbol Definitions ......................................... 19
Command and Response Table for SIS
Commands ...................................................... 23
Downloading the SW HD 4K PLUS Firmware .... 32
Accessing the Product Configuration
Software........................................................... 34
Downloading and Installing PCS .................... 34
Starting PCS.................................................. 37
Internal Web Page ...................................38
Accessing the Web Page................................... 38
Web Page Overview .......................................... 39
Communication Settings Panel ...................... 39
Device Info Panel ........................................... 40
Date/Time Settings Panel .............................. 41
Configure This Device Panel .......................... 43
Passwords Panel........................................... 43
Reference Information.............................44
Mounting the SW HD 4K PLUS Switchers ......... 44
Tabletop Use ................................................. 44
Rack Mounting .............................................. 44
Furniture Mounting......................................... 45
viiTechnical Publications Standards and Styles • Contents

Technical Publications Standards and Styles • Contents viii

SW HD 4K PLUS Series • Introduction 1
Introduction
This section gives an overview of the Extron SW HD 4K PLUS Series switchers. Topics
include:
• About this Guide
• The SW HD 4K PLUS Series Switchers
• Features
• Application Diagram
About this Guide
This guide describes the SW HD 4K PLUS Series switchers and discusses how to install,
configure, and operate them.
In this guide, the terms “SW HD 4K PLUS Series,” “SW HD 4K PLUS,” and “switcher” refer
to both the SW2 HD 4K PLUS and the SW4 HD 4K PLUS switchers. “SW2,” “SW4,” “SW6,”
and “SW8” are used to refer to the specific model.
The SW HD 4K PLUS Series Switchers
The Extron SW HD 4K PLUS series are two, four, six, and eight input HDMI switchers that
support 4K video signals up to 60 Hz. They switch 4K @ 60 Hz signals between multiple
HDMI source devices to a single display. The switchers support computer and video
resolutions up to 4K @ 60 Hz and 1080p @ 60 Hz, data rates up to 18 Gbps, HDR, 12-bit
Deep Color, 3D, Lip Sync, and HD lossless audio formats.
The SW HD 4K PLUS Series offers control via front panel buttons, USB, Extron Product
Control Software (PCS), Ethernet, RS-232, contact closure, and auto-input switching for
integration with any control system. Front panel LED indicators provide immediate visual
confirmation of HDCP authentication and signal presence for each input and output.
Features
• Switches HDMI video and embedded multi‑channel digital audio
• Inputs — Two, four, six, or eight female HDMI type-A connectors
• Output — 1 female HDMI type-A connector
• Computer and video resolutions up to 4K @ 60 Hz — Supports resolutions up
to 4096x2160 @ 60 Hz, with 4:4:4 chroma sampling at 8 bits of color, including
1080p @ 60 Hz Deep Color.
• EDID Minder — Automatically manages EDID communication between connected
devices, ensuring all sources power up properly and reliably output content for display.
• Automatic input cable equalization to 25 feet (7.6 meters) when used with
Extron HDMI Pro Series cable — Actively conditions incoming HDMI signals to
compensate for signal loss when HDMI cables, low quality HDMI cables, and source
devices with poor HDMI signal output are used.

SW HD 4K PLUS Series • Introduction 2
• HDCP 2.2 compliance — Ensures display of content-protected 4K video media and
maintains interoperability with earlier versions of HDCP.
• User‑selectable HDCP authorization — Allows individual inputs to appear HDCP
compliant or non-HDCP compliant to the connected source. This is beneficial if the
source automatically encrypts all content when connected to an HDCP-compliant
device. Protected material is not passed in non-HDCP mode.
• HDMI 2.0b specification features — Include data rates up to 18 Gbps, HDR, Deep
Color up to 12 bit, 3D, and HD lossless audio formats.
• HDCP authentication and signal presence LED indicators
• Ethernet monitoring and control — Enables control and proactive monitoring over a
LAN, WAN, or the Internet.
• Automatic color bit depth management — Automatically adjusts color bit depth
based on the display EDID, preventing color compatibility conflicts between source and
display.
• High Dynamic Range (HDR) video support — Enables greater contrast range
and wider color gamut by providing the necessary video bandwidth, color depth, and
metadata interchange capability for HDR video.
• Provides +5 VDC, 250 mA power on the output for external peripheral devices
• Extron Product Configuration Software — Provides a convenient method of
configuring multiple products using a single software application.
• Multiple control options including front panel, RS‑232, USB, contact closure,
and Ethernet.
• Contact closure remote control with tally output — Allows for remote selection of
an input channel. +5 VDC is provided to light an LED to indicate the currently selected
input.
• Includes LockIt®HDMI cable lacing brackets.
• HDMI to DVI Interface Format Correction — Automatically reformats HDMI source
signals for output to a connected DVI display.
• Front panel security lockout — Prevents unauthorized use in non-secure
environments. In lockout mode, all functions are available through RS-232 and PCS
control.
• External universal power supply included — The highly reliable, energy-efficient
power supply (replacement part #70-769-01) provides worldwide power compatibility
with high reliability and low power consumption for reduced operating costs. It features
three 12 volt DC outputs, and includes a ZipClip 100 Mounting Kit to securely mount an
Extron power supply onto most surfaces, including tables and lecterns.
• Provides +5 VDC, 250 mA power on the output for external peripheral devices.