eZLO Atom Setup guide

Ezlo Atom Advanced Information
Interoperability statement:
This product can be operated in any Z-Wave ™ network with other Z-Wave ™ certified devices
from other manufacturers. All mains operated nodes within the network will act as repeaters
regardless of vendor to increase reliability of the network.
Location of the Security 2 DSK on the Product
The DSK can be found at the back of the product and also in the box.
DSK is not accessible from the UI
Location in the Manual describing Where to Find the Security 2
DSK on the Product
Ths quick start guide describes how to set up the controller however doesn’t describe how to
locate the DSK.

Product Classic Inclusion Description
An Online Guide can be found here:
https://support.getvera.com/hc/en-us/articles/360035597854-Ezlo-Atom-Guide-How-to-Pair-and-
Unpair-a-Device
Open the mobile app, click on the three line icon in the top right corner to open the side menu
and select Devices.
Then, hit on the button Add Device

Look for the device you want to pair so it can show you the pairing steps for the device.
The Hub is on pairing mode as it shows the message at the top : Add new devices now…

Follow the inclusion steps to pair the device. Once paired, a confirmation message will appear
and the user will be able to name the device and add it to a room.

Product Exclusion Description
An Online Guide can be found here:
https://support.getvera.com/hc/en-us/articles/360035597854-Ezlo-Atom-Guide-How-to-Pair-and-
The unit can be taken to exclusion by going to the device which is going to be excluded
Then click on the delete icon.
Select the unpair option so the Hub goes into exclusion mode, it allows to see a message which
says: Remove device now…

Follow the steps on the device to unpair it, after this process, the device is gone from the
system and hub.

Product Learn Mode Activation
The learn mode is not yet available from the customer UI but it can be triggered by an advanced
set of tools.
The Learn Mode can be activated through the API Tool following these steps:
1. Open the API tool going to the link: https://apitool.ezlo.com/auth
2. Search for a controller
3. Connect to the controller
4. Once the connection is established, in API Call section select hub.extensions.plugin.run
5. Select HUB:zwave/scripts/start_learn
Initiate Controller Replication
Follow Device inclusion procedure. Atom will detect that controller is being included and
Controller Replication will be started.
Product Factory Reset
1. Wi-Fi Reset: Set network settings to factory defaults. With the gateway still plugged into
the USB port, press the reset button twice within a lapse of less than 2 seconds - The
status LED will blink twice per second as confirmation.
2. Soft Reset: This will remove all the paired devices and reset the user settings, while still
remaining on the configured Wi-Fi network - The status LED will blink fast as
confirmation. With the gateway still plugged into the USB port for power, long-press on
the reset button for 7 seconds (or more than 5 but less than 9)
3. Factory Reset: Reestablish all gateway settings to factory defaults. With the gateway
still plugged into the USB port, long-press the reset button for more than 10 seconds -
The Status LED will turn ON solid as confirmation. If this controller is the primary
controller for your network, resetting it will result in the nodes in your network being
orphaned and it will be necessary after the reset to exclude and re-include all of the
nodes in the network. If this controller is being used as a secondary controller in the
network, use this procedure to reset this controller only in the event that the network
primary controller is missing or otherwise inoperable.