Ezviz C3S User manual

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COPYRIGHT ©2015 Hangzhou Hikvision Digital Technology Co., Ltd. or its
subsidiaries. ALL RIGHTS RESERVED.
About this Manual
The Manual includes instructions for using and managing the product. Pictures,
charts, images and all other information hereinafter are for description and
explanation only. The information contained in the Manual is subject to change,
without notice, due to firmware updates or other reasons. Please find the latest
version in the ™ website (http://www.ezvizlife.com).
Any and all information, including, among others, wordings, pictures, graphs are the
properties of Hangzhou Hikvision Digital Technology Co., Ltd. or its subsidiaries
(hereinafter referred to be “Hikvision”). This user manual (hereinafter referred to be
“the Manual”) cannot be reproduced, changed, translated, or distributed, partially or
wholly, by any means, without the prior written permission of Hikvision. Unless
otherwise stipulated, Hikvision does not make any warranties, guarantees or
representations, express or implied, regarding to the Manual.
Trademarks Acknowledgement
™, ™, and other Hikvision’s trademarks and logos are the properties of
Hikvision in various jurisdictions. Other trademarks and logos mentioned below are
the properties of their respective owners.
Legal Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT
DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, IS PROVIDED “AS
IS”, WITH ALL FAULTS AND ERRORS, AND HIKVISION MAKES NO WARRANTIES,
EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY,
SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND
NON-INFRINGEMENT OF THIRD PARTY. IN NO EVENT WILL HIKVISION, ITS
DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY
SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING,
AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS
INTERRUPTION, OR LOSS OF DATA OR DOCUMENTATION, IN CONNECTION WITH
THE USE OF THIS PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL
HIKVISION’S TOTAL LIABILITY FOR ALL DAMAGES EXCEED THE PURCHASE PRICE
THE PRODUCT.

HIKVISION does not undertake any liability for personal injury or property damage,
as the result of product interruption or service termination cause by: a) improper
installation or usage other than as requested; b) the protection of national or public
interests; c) Force Majeure; d) yourself or the third party, including not limitation,
using any third party’s products, software, applications, and among others.
REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT
SHALL BE WHOLLY AT YOUR OWN RISKS. HIKVISION SHALL NOT TAKE ANY
RESPONSIBILITES FOR ABNORMAL OPERATION, PRIVACY LEAKAGE OR OTHER
DAMAGES RESULTING FROM CYBER ATTACK, HACKER ATTACK, VIRUS
INSPECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL
PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED.
The purpose of the Products is to provide an adequate warning in the event of illegal
encroachment in certain area; however, the proper installation of the Products will
not eliminate, but only reduce, that accidents will not occur or that there will be no
personal injury or property loss as a result. You are highly recommended to raise
your vigilance and strengthen the safety awareness in the daily life.
SURVEILLANCE LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT
LAWS IN YOUR JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO
ENSURE THAT YOUR USE CONFORMS TO THE APPLICABLE LAW. YOU FUTHER
AGREE THAT THIS PRODUCT IS ONLY FOR CIVIL USE, AND HIKVISION SHALL NOT
BE LIABLE IN THE EVENT THAT THIS PRODUCT IS USED WITH ILLEGITIMATE
PURPOSES, SUCH AS THIRD PARTY RIGHTS INFRINGEMENT, MEDICAL
TREATMENT, SAFETY EQUIPMENT OR OTHER SITUATIONS WHERE THE PRODUCT
FAILURE COULD LEAD TO DEATH OR PERSONAL INJURY, OR WEAPON OF MASS
DESTRUCTION, CHEMINCAL AND BIOLOGICAL WEAPON, NUCLEAR EXPLOSION,
AND ANY UNSAFE NUCLEAR ENERGY USES OR ANTI-HUMANITY USAGES. YOU
SHOULD UNDERTAKE ALL RESPONSIBILITIES FOR LOSSES OR DAMAGES
RESULTING FROM THE ABOVE USAGES WHATSOEVER.
IN THE EVENT OF ANY CONFLICTS BETWEEN THE ABOVE AND THE APPLICABLE
LAW, THE LATER PREVAILS.

Regulatory Information
This device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may
cause undesired operation.
Cet appareil est conforme à la section 15 des réglementations de la FCC. Le
fonctionnement de l’appareil est sujetaux deux conditions suivantes :
(1) cet appareil ne doit pas provoquer d’interférences néfastes, et
(2) cet appareil doit tolérer les interférences reçues, y compris celles qui risquent de
provoquer un fonctionnement indésirable.
Note: This product has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
product generates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this product does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following
measures:
—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and receiver.
—Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
—Consult the dealer or an experienced radio/TV technician for help.
Please take attention that changes or modification not expressly approved by the party
responsible for compliance could void the user’s authority to operate the equipment.
This equipment should be installed and operated with a minimum distance 20cm
between the radiator and your body
Cet équipement doit être installé et utilisé à une distance minimale de 20 cm entre le
radiateur et votre corps

EU Conformity Statement
This product and - if applicable - the supplied accessories too are
marked with "CE" and comply therefore with the applicable
harmonized European standards listed under the EMC Directive
2004/108/EC, the RoHS Directive 2011/65/EU.
2012/19/EU (WEEE directive): Products marked with this symbol
cannot be disposed of as unsorted municipal waste in the European
Union. For proper recycling, return this product to your local
supplier upon the purchase of equivalent new equipment, or dispose
of it at designated collection points. For more information see:
www.recyclethis.info.
2006/66/EC (battery directive): This product contains a battery that
cannot be disposed of as unsorted municipal waste in the European
Union. See the product documentation for specific battery
information. The battery is marked with this symbol, which may
include lettering to indicate cadmium (Cd), lead (Pb), or mercury
(Hg). For proper recycling, return the battery to your supplier or to a
designated collection point. For more information see:
www.recyclethis.info.

Cloud Camera x1
Mounting Template x1
Box Content
Screw Kit x1 Quick Start Guide x1
The figures in this manual are for reference only and may differ from
the actual product.
1
ENGLISH
Power Adapter x1(Optional)

Front View
Basics
Adjusting Screw
Network
Interface
Adjusting Knob
Power
Supply
microSD
Card Slot
RESET
Name
microSD
Card Slot
RESET Press and hold the RESET button for 3s when the
camera is running, the camera restarts and resets
all parameters to default.
Network
Interface
10M/100M Self-adaptive Ethernet Interface
Some models of device support the PoE (Power over
Ethernet) addtionally. Refer to page 9 for details.
Description
For microSD Card (not included with this
product). You can purchase separately.
Recommended compatibility: Class 10, maximum
space 128GB. After inserting the microSD card,
you can record the event inside the camera. You
need to initialize it on the EZVIZ app.
Power Supply 1A 12V
2

Power-on
Power on the camera by connecting to the power socket by
a power cable.
Step 1
Operations
You can also power on the camera by PoE switch (not
included). Only supported by some certain models. Refer to
page 9 for details.
Power Cable
(Optional)
Power Socket
PoE
Switch
Option 1
Option 2
3

To connect to another Wi-Fi, press the RESET button on the
camera for 3 seconds to rest and restart the camera and
reconnect the Wi-Fi about 1 minute later.
Step 2
Quick Settings
The wired network connection is supported as well, connect
the camera to the router with a network cable.
- Connect your mobile phone to Wi-Fi.
- Download the EZVIZ app by searching the “EZVIZ” in App Store
and Google PlayTM.
- Start the app and register for an EZVIZ user account following
the start-up wizard.
- Log in the EZVIZ app.
- Scan the QR Code on the bottom of the camera or on the Quick
Start Guide cover and follow the prompts to add the camera
and set the Wi-Fi. (Locate the camera within 3 meters from the
router when setting the Wi-Fi.)
1Registering an EZVIZ Account
2Adding Camera
4

1Sticking Mounting Template
Stick the mounting template to the place to install the camera
and drill the screw holes according to the mouting template.
Make sure the wall is strong enough to withstand three times
the weight of the camera and the mounting.
If the wall is cement, you need to insert expansion screws
before you install the camera.
If the wall is wooden, you can use self-tapping screw to secure
the camera.
Installing the Camera
The camera can be installed on the wall or ceiling. Installing on the
wall will be taken as the example in the following content.
2Installing the Camera
Route the camera cables through the mounting base and wire
the cables through the side opening.
Fix the mounting base to the wall with the supplied screws.
Side Opening
5

3Connecting Cables
Connect the power cable and network cable.
Add the camera to your EZVIZ account. If the camera is
added before, it will connect to the same account automati-
cally after connecting the power and network cables.
If the camera is connected to a Wi-Fi network before, it will
connect to the same Wi-Fi automatically after connecting
the power cable.
4
Adjusting the Surveillance Angle
- Loosen the adjusting screw and adjusting knob.
- Adjust the surveillance angle to your desired place.
- Tighten the adjusting screw and adjusting knob after finishing.
Make sure the microSD card slot facing downward for
water-proof performance when you adjust the camera
surveillance angle.
Adjusting Screw
Adjusting Knob
0 to 180°
0 to 360°
microSD
Card Slot
6

Functions
720P HD Live Video (CS-CVXXX-31XX Series)
1080P HD Live Video (CS-CVXXX-32XX Series)
IP66 level for water proof and dust proof.
PoE Power Supply (The PoE switch is required and not
provided.)
(Refer to page 9 to see whether the function is supported
by your camera.)
microSD card. Maximum space 128GB.
Wi-Fi Connection
(Refer to page 9 to see whether the function is supported
by your camera.)
7

…… ……
Wired Network
Connecon
Wi-Fi Connecon
①
②
EZVIZ Cloud
The realization of some certain functionalities of this product
(including, but not limited to, live view, recording, and remote
playback) depends on the internet and telecom value-added services.
To realize these functionalities, go to EZVIZ website
(www.ezvizlife.com), register your account, hold to the Terms of
Agreement for EZVIZ Service, and then add the device for
management.
8

The parameters and functions of different models may vary, check
the label on your camera and refer to the figure below for details.
Models and Specifications
9
Resolution
1:1.0MP
2:2.0MP
……
Wi-Fi Supported
IR Light Supported
Lens Focal Length
PoE Supported
Memory Card Supported
(micro SD)
CS-CVXXX-31WEFR(4mm)
Camera Series

Q:
A:
The mobile phone cannot receive alarm prompts when the
camera is online.
1. Make sure the EZVIZ app is running on your mobile phone and the
Motion Detection Notification is enabled.
2. For Android system, make sure the App is running in background;
and for iOS, enable the message push function in “Settings >
Notification”.
3. If still no alarm prompts, press and hold the RESET button for 3
seconds restore the camera settings.
Q:
A:
Live view or playback failed.
Make sure your network is well connected. Viewing live video needs a
good bandwidth. You can refresh the video, or change a network and
try again.
Q:
A:
“The device is offline.” or “The device is not registered.” prompts
when adding the camera by EZVIZ app.
1. Make sure the network, that the camera is connceted to, is normal
and the DHCP of router is enabled.
2. Press and hold the RESET button for 3s to reset the parameters if
you manually changed the network parameters.
How to use the microSD card for local storage?
1. Make sure there is a microSD card inserted and the camera is added
to your EZVIZ account. Log in the EZVIZ app and enter the “Device
Details” interface, if the “Initialize Storage Card” button appears,
you need to initialize the microSD card first.
2. The microSD card recording for the motion detection is enabled by
default.
Q:
A:
Troubleshooting
Does the camera support Wi-Fi connection and PoE power
supply?
Refer to page 9 to see whether the function is supported by your
camera.
Q:
A:
10

11
日本語
同梱物
クラウドカメラ x1 電源アダプタ x1 (オプション)
取付板 x1 ネジ キット x1 クイック スタート ガイド x1
本マニュアルの図表は参考であり、実際の製品と異なる場合があり
ます。

12
基本操作
前面図
MicroSD
カードス
ロット
調整ネジ
調整つまみ
ネットワ
ークイン
ターフェ
イス
電源
リセット
名称 説明
MicroSDカ
ードスロ
ット
microSDカード用 (本製品には付属していません)。別途
購入できます。推奨互換性：クラス10、最大スペース
128GB。microSDカードを挿入すると、カメラ内にイベ
ントが録画できます。EZVIZインターナショナル アプリ
でそれを初期化する必要があります。
リセット カメラが動作している間にリセット ボタンを3秒間長押
しすると、カメラが再起動し、全部のパラメータがデフ
ォルトにリセットされます。
ネットワー
クインター
フェイス
10M/100M自己適応形イーサネット インターフェイス
一部のデバイスモデルでは、PoE (パワー オーバー イー
サネット) 機能も追加サポートされます。詳細については
19ページを参照してください。
電源 1A 12V

13
操作説明
手順1
電源オン
オプション1電源ケーブルでコンセントに接続してカメラの電源を
入れます。
オプション2PoEスイッチ (同梱されていない) でカメラの電源を入
れることもできます。一部のモデルでのみサポートさ
れます。詳細については19ページを参照してくださ
い。
電源ケーブル
(オプション)
コンセント
PoEス
イッチ

14
手順2
クイック設定
1EZVIZアカウントの登録
- 携帯電話をWi-Fiに接続します。
- App StoreまたはGoogle PlayTMで「EZVIZ」を検索して、EZVIZ
インターナショナル アプリをダウンロードします。
- アプリを起動し、スタートアップウィザードに従ってEZVIZ
ユーザーアカウントを登録します。
2カメラの追加
- EZVIZインターナショナル アプリにログインします。
- カメラの底面またはクイック スタート ガイドの表紙にある
QRコードをスキャンし、指示に従ってカメラを追加しWi-Fi
を設定します。(Wi-Fiを設定する際には、ルータから3メート
ル以内の範囲にカメラを置いてください。)
• 別のWi-Fiに接続するには、カメラのリセット ボタンを3秒間
長押しして一旦カメラを停止してからカメラを再起動させ、
約1分後にWi-Fiを再接続してください。
• 有線ネットワーク接続もサポートされます。ネットワークケ
ーブルでルータにカメラを接続してください。

15
カメラの設置
壁面が、カメラとマウンティングの重量の3倍に耐えることを
確認してください。
セメント壁面の場合には、カメラを設置する前に拡張ネジを挿
入する必要があります。
木製の壁面の場合には、セルフ タッピング ネジでカメラを固
定することができます。
カメラは壁面にも天井にも設置できます。以下では、壁面への装着
を例に挙げて説明します。
1取付板の固定
カメラを装着する場所に取付板を貼付し、取付板に従ってネ
ジ穴を開けます。
2カメラの設置
マウンティングベースにカメラのケーブルを通し、側面の開
口にケーブルを通します。
付属のネジでマウンティングベースを固定します。
側面の開口