Ezviz C4W User manual

COPYRIGHT © Hangzhou EZVIZ Software Co., Ltd.. ALL RIGHTS RESERVED.
Any and all information, including, among others, wordings, pictures, graphs are the
properties of Hangzhou EZVIZ Software Co., Ltd. (hereinafter referred to as “EZVIZ”).
This user manual (hereinafter referred to as “the Manual”) cannot be reproduced,
changed, translated, or distributed, partially or wholly, by any means, without the prior
written permission of EZVIZ. Unless otherwise stipulated, EZVIZ does not make any
warranties, guarantees or representations, express or implied, regarding to the Manual.
About this Manual
The Manual includes instructions for using and managing the product. Pictures, charts,
images and all other information hereinafter are for description and explanation only.
The information contained in the Manual is subject to change, without notice, due
to firmware updates or other reasons. Please find the latest version in the ™
website (http://www.ezvizlife.com).
Revision Record
New release – January, 2019
Trademarks Acknowledgement
™, ™, and other EZVIZ’s trademarks and logos are the properties of EZVIZ in
various jurisdictions. Other trademarks and logos mentioned below are the properties
of their respective owners.
Legal Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT DESCRIBED,
WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, IS PROVIDED “AS IS”, WITH ALL
FAULTS AND ERRORS, AND EZVIZ MAKES NO WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS
FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF THIRD PARTY. IN NO EVENT
WILL EZVIZ, ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR
ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING,
AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION,
OR LOSS OF DATA OR DOCUMENTATION, IN CONNECTION WITH THE USE OF THIS
PRODUCT, EVEN IF EZVIZ HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL
EZVIZ’S TOTAL LIABILITY FOR ALL DAMAGES EXCEED THE ORIGINAL PURCHASE PRICE OF
THE PRODUCT.
EZVIZ DOES NOT UNDERTAKE ANY LIABILITY FOR PERSONAL INJURY OR PROPERTY
DAMAGE AS THE RESULT OF PRODUCT INTERRUPTION OR SERVICE TERMINATION
CAUSED BY: A) IMPROPER INSTALLATION OR USAGE OTHER THAN AS REQUESTED;
B) THE PROTECTION OF NATIONAL OR PUBLIC INTERESTS; C) FORCE MAJEURE; D)
YOURSELF OR THE THIRD PARTY, INCLUDING WITHOUT LIMITATION, USING ANY THIRD
PARTY’S PRODUCTS, SOFTWARE, APPLICATIONS, AND AMONG OTHERS.
REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL
BE WHOLLY AT YOUR OWN RISKS. EZVIZ SHALL NOT TAKE ANY RESPONSIBILITES FOR
ABNORMAL OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM
CYBER ATTACK, HACKER ATTACK, VIRUS INSPECTION, OR OTHER INTERNET SECURITY

RISKS; HOWEVER, EZVIZ WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED.
SURVEILLANCE LAWS AND DATA PROTECTION LAWS VARY BY JURISDICTION. PLEASE
CHECK ALL RELEVANT LAWS IN YOUR JURISDICTION BEFORE USING THIS PRODUCT IN
ORDER TO ENSURE THAT YOUR USE CONFORMS TO THE
APPLICABLE LAW. EZVIZ SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS
USED WITH ILLEGITIMATE PURPOSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THE ABOVE AND THE APPLICABLE LAW, THE
LATTER PREVAILS.
Regulatory Information
FCC Information
This device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may
cause undesired operation.
Note: This product has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
product generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in
a particular installation. If this product does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following
measures:
—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and receiver.
—Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
—Consult the dealer or an experienced radio/TV technician for help.
Please take attention that changes or modification not expressly approved by the party
responsible for compliance could void the user’s authority to operate the equipment.
This equipment should be installed and operated with a minimum distance 20cm
between the radiator and your body.
This device complies with Industry Canada licence-exempt RSS standard(s). Operation is
subject to the following two conditions:
(1) this device may not cause interference, and
(2) this device must accept any interference, including interference that may cause
undesired operation of the device.
Under Industry Canada regulations, this radio transmitter may only operate using an
antenna of a type and maximum (or lesser) gain approved for the transmitter by
Industry Canada. To reduce potential radio interference to other users, the antenna type
and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.)
is not more than that necessary for successful communication.

EU Conformity Statement
This product and - if applicable - the supplied accessories too are marked
with "CE" and comply therefore with the applicable harmonized European
standards listed under the Radio Equipment Directive 2014/53/EU, the
EMC Directive 2014/30/EU, the RoHS Directive 2011/65/EU.
2012/19/EU (WEEE directive): Products marked with this symbol cannot
be disposed of as unsorted municipal waste in the European Union. For
proper recycling, return this product to your local supplier upon the
purchase of equivalent new equipment, or dispose of it at designated
collection points. For more information see: www.recyclethis.info.
2006/66/EC and its amendment 2013/56/EU (battery directive): This
product contains a battery that cannot be disposed of as unsorted
municipal waste in the European Union. See the product documentation
for specific battery information. The battery is marked with this symbol,
which may include lettering to indicate cadmium (Cd), lead (Pb), or
mercury (Hg). For proper recycling, return the battery to your supplier
or to a designated collection point. For more information see: www.
recyclethis.info.
Гарантийный срок-1 год
Срок службы-3 года
Производитель:Ханджоу Хиквижн Диджитал Технолоджи(Китай)
Импортер-поставщик в России: ЗАО ''Хиквижн''
Импортер-поставщик в Республике Беларусь:ООО ''Торговый Дом
''АВАНТ-ТЕХНО''
Сайт:www.ezviz.ru
EC DECLARATION OF CONFORMITY
Hereby, HANGZHOU EZVIZ SOFTWARE CO., LTD. declares that the radio equipment type
[CS-CV228] is in compliance with Directive 2014/53/EU.
The full text of the EC DECLARATION OF CONFORMITY is available at the following web
link:
http://www.ezvizlife.com/declaration-of-conformity.
Safety Instruction
*90: THE EQUIPMENT FOR RESTRICTED ACCESS LOCATIONS, AND OUTER SURFACE OF
PRODUCT HAVE OR
WARNING
HOT SURFACE
DO NOT TOUCH
MARKING.
Due to the product shape and dimension, the name and address of the importer/
manufacturer are printed on the package.
Customer Service
For more information, please visit www.ezvizlife.com.
Need help? Please visit “www.ezvizlife.com/inter/page/contact-us” for our local
contact details.
SAVE THIS MANUAL FOR FUTURE REFERENCE

1
Camera Power Adapter Drill Template
Base Screw Kit Waterproof Kit Quick Start Guide
Basics
LED Indicator
(Inside)
IR Light
Lens
Box Contents

2
RESET Buon
microSD Card Slot
Network Interface
Power Interface
Name Descripon
IR Light The IR Light turns on in the poor light condions
automacally, which makes the image more clear.
LED Indicator • Solid Red: Camera is starng up.
• Slowly Flashing Red: Wi-Fi connecon has failed.
• Fastly Flashing Red: Camera excepon (e.g. microSD
card error).
• Solid Blue: Video is being viewed or played back in
EZVIZ App.
• Fastly Flashing Blue: Camera is ready for Wi-Fi
connecon.
• Slowly Flashing Blue: Camera is running properly.
microSD Card • MicroSD Card should be purchased separately.
• Inialize the card in the EZVIZ app before using it.
RESET Buon Hold for 5 seconds to restart and reset all parameters
to default.

3
Operaons
Step 1
Power on the Camera
Opon 1 For the Wi-Fi Camera
Power on the camera by connecng to the power outlet
with power cable.
Opon 2 For the PoE (Power over Ethernet) Camera
Power on the camera by connecng to a PoE switch
(purchased separately) using a network cable.
Opon 1
Power Outlet
Power Cable
Opon 2
PoE Switch
Router
Network Cable

4
Step 2
Camera Setup
1Create a user account
-Connect your mobile phone to Wi-Fi.
-Download and install the EZVIZ app by searching “EZVIZ” in App
Store or Google Play™.
-Launch the app and register an EZVIZ user account following the
start-up wizard.
2Add a camera to EZVIZ
-Log in the EZVIZ app.
-In the Home screen, tap “+” on the upper-right corner to connue.
-Scan the QR Code on the cover of this manual or on the body of
the camera.
-Follow the EZVIZ app wizard to nish Wi-Fi conguraon.
For the Wi-Fi camera, the wired network connection is
supported as well. Connect the camera to the router with a
network cable.

5
Step 3
Mounng (Oponal)
The camera can be mounted on the wall or ceiling. Here we take wall
mounng as an example.
Make sure the wall/ceiling is strong enough to withstand three mes
the weight of the camera and the mounng.
1Install the Base
-Place the drill template onto the surface you have chosen to mount
the camera.
-(For the cement wall/ceiling only) Drill screw holes according to
the template, and insert three anchors.
-Use three metal screws to x the camera base according to the
template.
1
2
3
Drill Template
Anchors
Metal Screws
Please tear up the drill template aer the mounng plate is
installed if needed.

6
2Install the Camera
Mount the camera to the mounng plate. Turn it clockwise unl it
is xed.
For side wiring
2Rotate camera as shown
in the figure.
For top wiring
1
2Rotate camera as shown
in the figure.
1
1

7
3Install the waterproof kit (Oponal)
• If the camera is installed outdoors or in the humid environment,
please use the waterproof kit.
• For the following steps, you need to cut o the network plug, and
then re-wire.Please turn to professional personnal if you need help.
Cut o one side of the network cable (A).
Put the A side through the nut , the gasket and the encap.
Connect a new network plug with the cable (A).
Insert the gasket to the network interface of the camera.
Insert the network plug into the network interface of the camera.
Insert the gasket into the encap, and ghten up the encap and lock nut.
Connect the B side with the LAN interface of the router or PoE switch.
Router

8
4Adjust the Surveillance Angle
Adjust angle.
Tighten the
rotary knob.
2
1
4
3
Loosen the
rotary knob.
Turn the camera as shown in
the gure.
For detailed informaon, please refer to www.ezvizlife.com.

9
Caméra Adaptateur
d’alimentaon Gabarit de perçage
Base Kit de vis Kit d’étanchéité Guide de
démarrage rapide
Noons de base
Indicateur
lumineux
(Intérieur)
Éclairage IR
Objecf
Contenu de la boîte

10
Bouton de réinialisaon
Logement de la carte microSD
Interface réseau
Port d’alimentaon
Nom Descripon
Éclairage IR L’éclairage IR s’allume automaquement dans les
mauvaises condions de luminosité an de rendre
l’image plus claire.
Indicateur
lumineux
• Rouge connu : la caméra est en cours de démarrage.
• Clignotement lent en rouge : la connexion Wi-Fi a
échoué.
• Clignotement rapide en rouge : anomalie de la
caméra (par ex. erreur de carte microSD).
• Bleu connu : la vidéo est en cours de visionnage ou
de lecture dans l’applicaon EZVIZ.
• Clignotement rapide en bleu : la caméra est prête à
établir la connexion Wi-Fi.
• Clignotement lent en bleu : la caméra fonconne
normalement.
Carte microSD • La carte microSD doit être achetée séparément.
• Inialisez la carte dans l’applicaon EZVIZ avant de
l’uliser.
Bouton de
réinialisaon
Maintenez le bouton enfoncé pendant 5 secondes pour
redémarrer et rétablir tous les paramètres par défaut.

11
Opéraons
Étape 1
Allumer la caméra
Opon 1 Pour la caméra Wi-Fi
Allumez la caméra en la connectant à une prise électrique à
l’aide du câble d’alimentaon.
Opon 2 Pour la caméra PoE (Power over Ethernet)
Allumez la caméra en la connectant à un commutateur PoE
(vendu séparément) à l’aide d’un câble réseau.
Opon 1
Prise électrique
Câble d’alimentation
Opon 2
Commutateur
PoE
Routeur
Câble réseau

12
Étape 2
Conguraon de la caméra
1Créez un compte ulisateur
-Connectez votre téléphone mobile au réseau Wi-Fi.
-Téléchargez et installez l’applicaon EZVIZ en recherchant « EZVIZ »
dans l’App Store ou dans Google Play™.
-Lancez l’applicaon et créez un compte ulisateur EZVIZ en suivant
l’assistant de démarrage.
2Ajouter une caméra à EZVIZ
-Connectez-vous dans l’applicaon EZVIZ.
-Depuis l’écran d’accueil, appuyez sur le bouton « + » dans le coin
supérieur droit pour connuer.
-Scannez le code QR gurant sur la couverture de ce manuel ou sur
le corps de la caméra.
-Suivez l’assistant de l’applicaon EZVIZ pour terminer la
conguraon du Wi-Fi.
Pour la caméra Wi-Fi, la connexion au réseau filaire est
également prise en charge. Connectez la caméra au routeur à
l’aide d’un câble réseau.

13
Étape 3
Montage (en opon)
Il est possible de monter la caméra sur un mur ou au plafond. Prenons le
montage mural à tre d’exemple.
Assurez-vous que le mur ou le plafond est assez solide pour
supporter trois fois le poids de la caméra et du support.
1Installer la base
-Placez le gabarit de perçage sur la surface d’installaon de la
caméra.
-(Installaon uniquement sur un mur ou un plafond en ciment)
Percez les trous correspondant au gabarit de perçage et insérez
les trois chevilles.
-Ulisez trois vis métalliques pour xer la base de la caméra, en
foncon du gabarit.
1
2
3
Gabarit de perçage
Ancrages
Vis métalliques
Si besoin, déchirez le gabarit de perçage une fois la plaque de
montage installée.

14
2Installer la caméra
Montez la caméra sur la plaque de montage. Tournez la dans le sens
des aiguilles d’une montre jusqu’à ce qu’elle soit xée.
Pour un câblage latéral
2Faites pivoter la caméra
comme illustré.
Pour un câblage par le haut
2
1
Faites pivoter la caméra
comme illustré.
1

15
3Installer le kit d’étanchéité (facultaf)
• Si la caméra est installée à l’extérieur ou se trouve dans un
environnement humide, veuillez uliser le kit d’étanchéité.
• Pour les étapes suivantes, vous devrez couper la prise réseau, puis la
recâbler ; veuillez vous adresser à un professionnel si vous avez besoin
d’aide.
Coupez une extrémité du câble réseau (A).
Faites passer l’extrémité A à travers l’écrou, le joint et l’encap.
Connectez une nouvelle prise réseau à l’aide du câble (A).
Insérez le joint dans l’interface réseau de la caméra.
Insérez la prise réseau dans l’interface réseau de la caméra.
Insérez le joint dans l’encap, puis serrez l’encap et le contre-écrou.
Connectez l’extrémité B à l’interface LAN du routeur ou du
commutateur PoE.
Routeur