Ezviz RS2 User manual

8
Overview
Package Contents
Docking Station *1
Robot Vacuum Cleaner *1
(hereinafter referred as to “robot”) Mop cloth *2 Mop Assmbly (with mop cloth) *2
Side Brush *2 Cleaning Tool *1 Camera Sticker *1
Power Cord *1 Quick Start Guide *2 Regulatory Information *1
The power cord's appearance is subject to the actual one you have bought.

9
Basis
Dust Box
Wi-Fi Indicator
Intelligent LED Ring
Bumper
Power Button
Bumper
Robot Upper Cover
Microphone
*
Reset Button *
Name Description
Power Button • Press and hold for 4 seconds: power on/off.
• Press once: start/pause working.
• Double press: end the task and return to the docking station.
Reset Button • Press and hold for 4 seconds: enter the network conguration.
• Press and hold for 10 seconds: restore factory settings and restart.

10
Universal Wheel
Cliff Sensor*6
Material Sensor
Side Brush
Main Brush
Drive Wheel
Mop Assembly
D-TOF Lidar
Edge Sensor
Charging Contact
Speaker
Infrared Receiving
Terminal
Side Brush
Drive Wheel
Mop Assembly
RGB Camera
Obstacle Sensor
Charging Contact
Air Outlet
Water Inlet
56
1
3
2
4

11
Cleaning Tool
Place for Spare
Mop Cloth
Cabin Door
Mop Assembly Platform
Cleaning Sink
Water Sensor
Used Water Tank
Operation Panel
Clean Water Tank
Cleaning Solution Inlet
Start/Pause • Press once: start/pause task.
• Press and hold for 2 seconds: end the task.
Sink Clean • Press once: the robot exits the docking station and the docking station
sprays water in the cleaning sink and waits for cleaning.
• Press again: the sewage will be drained.
Mode Press once: switch cleaning mode (vacuum before mop, vacuum while mop,
vacuum only, mop only, mop cloth cleaning, mop cloth drying).

12
Exit/Recall Press once: the robot exits/returns to the docking station.
+Child lock unlocking/locking Press and hold them for 2 seconds at the same time: unlock/lock the
child lock. When the child lock function is enabled, pressing the key on the
operation panel is invalid (you need to enable the child lock function on the
EZVIZ App rst).
Quick Start Guide
Preparation
Try to avoid using in the environment with stairs (if must, please set up a guardrail), and try to remove the obstacles on the
ground before use.
Connect the Power Supply to the Docking Station
Select a proper location, place the docking station on a horizontal floor against the wall, connect the docking station and the
power socket with the power cord, and the docking station will start automatically (it is recommended to place the docking
station on a flat light colored tile floor instead of a carpet).
No obstacles 1.5m(4.92’) ahead
>0.5m (1.64’) >0.5m (1.64’)
In order to avoid external heat damage to the docking station, please do not place it next to radiators, heaters, replaces,
etc.

13
Add Clean Water
Remove the protective bags of the clean water tank and the used water tank, ll the clean water tank with clean water, and then
install them back.
• Do not ll hot water, otherwise the device may be damaged.
• If you need to use cleaning solution, please use the cleaning solution produced by our company. Other cleaning
solution may damage the device.
MAX
Remove Shields
Install Side Brushes and Mop Assembly
Install the side brushes and mop assembly at the bottom: align the side brushes with the point as shown in the gure and press
them down. Hearing a “click” indicates that they are installed in place; Align the mop assembly with the magnetic point.

14
Get the EZVIZ App
EZVIZ App
1. Connect your mobile phone to Wi-Fi (only 2.4 GHz WiFi is supported).
2. Download and install the EZVIZ App by searching for “EZVIZ” in the App Store or Google PlayTM.
3. Launch the App and register an EZVIZ user account.
• If you have already used the App, please make sure that it is the latest version. To nd out if an update is available, go
to the App store or Google PlayTM and search for “EZVIZ".
• The actual process may vary due to ongoing App updates. Follow the instructions provided in the App.
Add the Robot to EZVIZ App
1. Log in to your account through EZVIZ App, tap the device adding icon and then the QR code scanning interface will be
displayed.
2. Press and hold the power button of the robot for 4 seconds until it starts.
3. Open the upper cover of the robot, scan the QR code on the robot body, and complete the network conguration and addition
of the robot according to the interface prompts.
If Wi-Fi connection failed, or you want to connect the robot to another Wi-Fi, you need to press and hold the reset button for
4 seconds, and then the robot will be restarted and you can add the robot to EZIVZ App again.
3
Scan to add device
12
Place the Robot
Place the robot in front of the docking station, and then press on the operation panel. The robot will enter the docking station
and start charging.

15
First Cleaning
You have two ways to operate:
• Press to select the cleaning mode, and press to work.
• Log in to your account through EZVIZ App, select the cleaning mode on the home page of the device, and click .
After the rst use, the robot will draw and record the indoor map. (in order to improve the efciency of drawing maps, please use
the vacuum only or vacuum before mop mode for the rst use )
• It is recommended to fully charge before rst use.
• In order to facilitate the smooth return to charge after cleaning, it is recommended to start from the docking station. Do
not move the docking station during cleaning.
Use the Camera Sticker (optional)
A camera sticker is provided if you need to cover the camera.
1. Tear off the protective lm.
2. Clean and wipe up the glass of the camera with wet tissue. Stick and press the camera sticker to the glass of the camera
and make sure it sticks rmly.
3. The sticker can be washed and reused.
3
12
The visual obstacle avoidance function of this product requires the camera to be on as one of the prerequisites, and the
image processing involved is done locally on the product and is not uploaded to EZVIZ CloudPlay. You can mask the camera
to reject the function as needed. The product package comes with a camera sticker for masking, which is electrostatically
adsorbed.

16
Operations on the EZVIZ App
The App interface may be different due to version update, and the interface of the App you installed on your phone shall
prevail.
Map for Cleaning
Map editing (segmentation, merging, area building, room naming, No-go area, invisible wall, rotation), map zoning, carpet display,
real-time cleaning route display, and multi-map saving.
Cleaning Method
General cleaning, personalized cleaning, scheduled cleaning, designated room cleaning, and area cleaning.
Cleaning Settings
Suction setting, water volume setting, cleaning sequence setting, carpet pressurization mode, supplementary sweeping for
carpet, and drying mop cloth time setting.
Housekeeping Function
Make an appointment for patrol inspection, xed-point motion, take photos/videos for patrol inspection, and voice intercom.
Information Display
Pets-caring time, cleaning history, patrol history, equipment power, consumables and maintenance.
More Features
Firmware upgrade, volume adjustment, Do Not Disturb mode, night vision light compensation, etc.
Routine Maintenance
To maintain the best condition of the device, please maintain the device and replace parts with following frequencies:
Robot Part Maintenance Frequency Replacement Frequency
Mop Cloth / Every 2-3 months
Side Brush Once every 2 weeks Every 3-6 months
Main Brush Once per week Every 6-12 months
Sponge Filter/
High Efciency Filter Once per week Every 3-6 months
D-TOF Lidar
RGB Camera
Edge Sensor
Obstacle Sensor
Cliff Sensor
Infrared Receiving Terminal
Bumper
Charging Contact
Universal Wheel/Drive Wheel
Once per week /
Cleaning Sink Once every 2 weeks /
Clean Water Tank Once every 3 months /
Used Water Tank After each mopping /
Docking Station Once every 2 weeks /
• Before performing cleaning and maintenance tasks on the device, turn the robot OFF and unplug the docking station.
• A multi-function Cleaning Tool is provided for easy maintenance.Handle with care, this cleaning tool has sharp edges.
• EZVIZ manufactures various replacement parts and fittings. Please visit www.ezviz.com for more information on
replacement parts.

17
Replace Mop Cloth
1
Please note that the mop cloth
should never cover the center
part of the mop bracket.
2
3
Dump the Dust Box
1
2
Press and hold the white button
on the dust box, the dust box
cover will open automatically,
and the garbage will be poured
out.

18
3
CleanHighEfciencyFilterandFineFilterCotton
1
24H
2
3
1
2

19
ReplaceHighEfciencyFilterandFineFilterCotton
Remove the high efficiency
filter and fine filter cotton,
and replace them with the
new ones.
Clean the Docking Station
Use cleaning tool or rags to clean the interior of the docking
station, the cleaning sink, and the water sensor on the left corner.
Clean the Clean Water Tank
Take out the clean water tank, open the water tank cover, remove
the water pipe to the side and remove the filter cotton for
cleaning. Install the lter cotton and install the water pipe into
the buckle after cleaning.

20
Clean the Used Water Tank
Clean the Main Brush
1
Press the button at the end of the cleaning tool and rotate it at
the same time, take out the hidden hook knife, then clean the
main brush, and then install the main brush back.
1
2
2

21
Clean Important Parts
Wipe and clean the cliff sensors, material sensor, magnetic
points, charging contacts, RGB camera, obstacle sensors, edge
sensor and infrared receiving terminal with soft dry cloth.
Clean Wheels
Taken out the universal wheel directly by hand then clean it with
the hidden hook knife.
Clean the driven wheels with the hidden hook knife.

22
Replace the Side Brushes
Environmental Precautions
The chemical substances contained in the built-in lithium-ion battery of this product may cause environmental pollution. Please
remove it before scrapping and send it to a professional battery recycling station for centralized disposal.
Steps for removing the battery (the following information is only applicable when discarding the device, not the daily operation
instructions):
1. Let the robot run to a low power state that cannot be cleaned without touching the docking station.
2. Turn off the robot and remove the side brushes and mop assembly.
3. Turn the robot over and remove the 13 screws at the bottom, as shown in the gure.
4. Remove the battery cover.
5. Grab the black sticker with the arrow tip and remove the battery.
1 5
6
7
8
910
11 12
2
3
4
13
• When disassembling the battery, please ensure that the power is exhausted and operate with the docking station
disconnected.
• Please disassemble the whole battery pack together and do not damage the battery pack casing to avoid short circuit
or leakage of hazardous substances.
• If the battery has exudate and accidentally touches it, please flush it with plenty of water and seek medical attention
promptly.
• This product should not be discarded after the expiration date or after the repair cannot work normally, please hand it
over to an enterprise qualied to dispose of WEEE, please refer to the national or local regulations on the disposal of
WEEE for the correct method.

23
FAQ
Problem Solution
Difculty in charging. The docking station is not powered on. Please make sure that both ends of the power
cord are plugged in.
Difculty in robot returning to station.
There are too many obstacles near the docking station. Please clear the obstacles in
front of the docking station.
It is recommended to put the robot back to the docking station each time before
cleaning to ensure that the robot starts working from the docking station.
The ground resistance is high. It is recommended to move the docking station to a
flat floor.
The ground is slippery. It is recommended to wipe the ground in front of the docking
station.
The location of the docking station is incorrect. Please check whether the location of
the docking station on the map is correct.
Abnormal operation near the docking
station during robot returning to
station.
There are obstacles in 1.5m space in front of the docking station or 0.5m of the sides.
Please clear the obstacles.
Use soft materials (paper towel or soft dry cloth, etc.) to wipe the black window
surface in the middle of the charging contacts at the tail of the robot and the black
window surface of the docking station.
Abnormal noise/shaking during
cleaning.
The wheel/side brushes/main brush is entangled by other objects. Shut down the
robot and clean them before using again.
The rubber strips of suction points may touch the ground, which is normal , please
rest assured use.
The mop cloth is rolled up, remove the mop assembly, and reinstall the mop cloth.
The used water tank keeps pumping. Please clean the docking station.
The operation panel shows that the
connection between the docking
station and robot is abnormal.
Please conrm that the robot has been started.
The Wi-Fi signal is weak. Please make sure that the robot is in a good Wi-Fi signal
covered area.
Difculty in connecting to Wi-Fi.
The Wi-Fi signal is weak. Please make sure that the robot is in a good Wi-Fi signal
covered area.
The Wi-Fi connection is abnormal. Reset the Wi-Fi and download the latest “EZVIZ”
App, and try to scan the QR code on the device again to reconnect.
Difculty in avoiding obstacles.
Use soft materials (paper towel or soft dry cloth, etc.) to wipe the glass on the camera
surface.
When the robot encounters objects with high light transmission (glass), high
reflection (polished metal), low reflection (black), etc., its obstacle avoidance
performance will be reduced due to the impact of the environment.
Abnormal obstacle avoidance behavior. Use soft materials (paper towel or soft dry cloth, etc.) to wipe the glass on the camera
surface.

24
Problem Solution
The side brush falls off during cleaning. Turn the robot over and reinstall the side brush, making sure you hear a “click” during
installation.
The anti-drop detection fails, and the
robot cannot avoid dropping from the
steps and other high places.
Use soft materials (paper towel or soft dry cloth, etc.) to wipe the cliff sensors.
Abnormal operation. If the above problems are eliminated, shut down and restart the device. If the
problems can’t be solved, please contact the after-sales service personnel.
For additional information about the device, please refer to www.ezviz.com/eu.
Initiatives on the Use of Video Products
Thank you for choosing EZVIZ products.
Technology affects every aspect of our life. As a high-tech company, we are increasingly aware of the role technology plays in
improving business efciency and quality of life, but at the same time, the potential harm of its improper usage. For example,
video products are capable of recording real, complete and clear images. This provides a high value in retrospect and preserving
real-time facts. However, it may also result in the infringement of a third party’s legitimate rights and interests if improper
distribution, use and/or processing of video data takes place. With the philosophy of “Technology for the Good”, EZVIZ requests
that every end user of video technology and video products shall comply with all the applicable laws and regulations, as well as
ethical customs, aiming to jointly create a better community.
Please read the following initiatives carefully:
1. Everyone has a reasonable expectation of privacy, and the installation of video products should not be in conflict with
this reasonable expectation. Therefore, a warning notice shall be given in a reasonable and effective manner and clarify the
monitoring range, when installing video products in public areas. For non-public areas, a third party’s rights and interests shall
be evaluated when installing video products, including but not limited to, installing video products only after obtaining the
consent of the stakeholders, and not installing highly-invisible video products.
2. The purpose of video products is to record real activities within a specic time and space and under specic conditions.
Therefore, every user shall rst reasonably dene his/her own rights in such specic scope, in order to avoid infringing on a third
party’s portraits, privacy or other legitimate rights.
3. During the use of video products, video image data derived from real scenes will continue to be generated, including a
large amount of biological data (such as facial images), and the data could be further applied or reprocessed. Video products
themselves could not distinguish good from bad regarding how to use the data based solely on the images captured by the
video products. The result of data usage depends on the method and purpose of use of the data controllers. Therefore, data
controllers shall not only comply with all the applicable laws and regulations and other normative requirements, but also respect
international norms, social morality, good morals, common practices and other non-mandatory requirements, and respect
individual privacy, portrait and other rights and interests.
4. The rights, values and other demands of various stakeholders should always be considered when processing video data that
is continuously generated by video products. In this regard, product security and data security are extremely crucial. Therefore,
every end user and data controller, shall undertake all reasonable and necessary measures to ensure data security and avoid
data leakage, improper disclosure and improper use, including but not limited to, setting up access control, selecting a suitable
network environment (the Internet or Intranet) where video products are connected, establishing and constantly optimizing
network security.
5. Video products have made great contributions to the improvement of social security around the world, and we believe that
these products will also play an active role in more aspects of social life. Any abuse of video products in violation of human
rights or leading to criminal activities are contrary to the original intent of technological innovation and product development.
Therefore, each user shall establish an evaluation and tracking mechanism of their product application to ensure that every
product is used in a proper and reasonable manner and with good faith.
Appendix
Rechargeable Lithium ion Battery
1. The battery type of the device: Portable battery.
2. The battery of this device is non-removable, which is risky to remove.

25
Chemical Composition Chemical Formula CAS No� Weight (%)
Cobalt lithium manganese
nickel oxide
Ni, Co, Mn 346417-97-8 36.80%
Graphite C 7782-42-5 20.20%
Copper foil Cu 7440-50-8 7.10%
Aluminium Al 7429-90-5 3.30%
Electrolyte LiFP621324-40-3 11.70%
Steel shell Fe 12597-68-1 14.40%
Steel pouring Fe 12597-68-1 3.10%
Lead Pb 7439-92-1 Not Detected
Cadmium Cd 7440-43-9 Not Detected
Mercury Hg 7439-97-36 Not Detected
INFORMATION FOR PRIVATE HOUSEHOLDS
1. Separate collection of waste equipment: Electrical and electronic equipment that has become waste is referred to as waste
equipment. Owners of waste equipment must dispose of it separately from unsorted municipal waste. In particular, waste
equipment does not belong in household waste, but in special collection and return systems.
2. Batteries and rechargeable batteries as well as lamps: Owners of waste equipment shall, as a rule, separate waste batteries
and rechargeable batteries that are not enclosed in the waste equipment, which can be removed from the waste equipment
without being destroyed, from the waste equipment before handing them in at a collection point. This does not apply if waste
equipment is prepared for reuse with the participation of a public waste management authority.
3. Options for returning waste equipment: Owners of waste equipment from private households can return it free of charge
to the collection points of the public waste management authorities or to the take-back points set up by manufacturers or
distributors within the meaning of the Electrical and Electronics Equipment Law. Stores with a sales area of at least 400 m² for
electrical and electronic equipment and those grocery stores with a total sales area of at least 800 m² that offer electrical and
electronic equipment several times a year or on a permanent basis and make it available in the market are required to take it
back. This also applies in the case of distribution using means of distance communication, if the storage and shipping areas for
electrical and electronic equipment are at least 400 m² or the total storage and shipping areas are at least 800 m². Distributors
shall, in principle, ensure take-back by providing suitable return facilities at a reasonable distance from the respective end user.
The possibility of returning waste equipment free of charge exists for distributors who are obliged to take it back, among other
things, if a new similar device that essentially fullls the same functions is delivered to an end user.
4. Privacy Notice: Waste equipment often contains sensitive personal data. This applies in particular to devices of information
and telecommunications technology such as computers and smartphones. In your own interest, please note that each end user
is responsible for deleting the data on the waste equipment to be disposed of.
5. Meaning of the symbol “crossed-out wheelie bin”: The symbol of a crossed-out wheelie bin regularly depicted on electrical
and electronic equipment indicates that the respective device is to be collected separately from unsorted municipal waste at the
end of its service life.