Ezviz RH2 User manual

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5
Technical Parameters
Class II
Direct current
Alternating current
For indoor use.
Before charging, read the instructions.
Product Model CS-RH2-MGA2
Battery Capacity 4000mAh
Working Voltage 21.6V
Fully Charged for One Time 5±0.5h
Recharge Duration (Auto Mode) ≈40min
Rating Power 200W
Clean Water Bucket Capacity 850mL
Dirty Water Bucket Capacity 750mL
Working Temperature 5~40°C, 10%~90%RH
Net Weight ≈4.55kg
Dimension (Device) 270* 257 *1160mm
Manufacture Hangzhou Ezviz Software Co., Ltd.
Charging Base Model CS-RH2-MGA2-D
Charging Base Rated Input Power 200-240V~, 50/60Hz
Charging Base Rated Power Input 210W
Charging Base Rated Charging Output 26V 1A
Charging Base Manufacture Hangzhou Ezviz Software Co., Ltd.

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COPYRIGHT © Hangzhou EZVIZ Software Co., Ltd. ALL RIGHTS RESERVED.
Any and all information, including, among others, wordings, pictures, graphs are the properties of
Hangzhou EZVIZ Software Co., Ltd. (hereinafter referred to as “EZVIZ”). This user manual (hereinafter
referred to as “the Manual”) cannot be reproduced, changed, translated, or distributed, partially or
wholly, by any means, without the prior written permission of EZVIZ. Unless otherwise stipulated,
EZVIZ does not make any warranties, guarantees or representations, express or implied, regarding
to the Manual.
About this Manual
The Manual includes instructions for using and managing the product. Pictures, charts, images and
all other information hereinafter are for description and explanation only. The information contained
in the Manual is subject to change, without notice, due to rmware updates or other reasons. Please
nd the latest version in the ™ website (http://www.ezvizlife.com).
Revision Record
New release – January 2022
Trademarks Acknowledgement
™, ™, and other EZVIZ’s trademarks and logos are the properties of EZVIZ in various
jurisdictions. Other trademarks and logos mentioned below are the properties of their respective
owners.
Legal Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT DESCRIBED, WITH ITS
HARDWARE, SOFTWARE AND FIRMWARE, IS PROVIDED “AS IS”, WITH ALL FAULTS AND ERRORS,
AND EZVIZ MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION,
MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND
NON-INFRINGEMENT OF THIRD PARTY. IN NO EVENT WILL EZVIZ, ITS DIRECTORS, OFFICERS,
EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR
INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS,
BUSINESS INTERRUPTION, OR LOSS OF DATA OR DOCUMENTATION, IN CONNECTION WITH
THE USE OF THIS PRODUCT, EVEN IF EZVIZ HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL EZVIZ’S TOTAL
LIABILITY FOR ALL DAMAGES EXCEED THE ORIGINAL PURCHASE PRICE OF THE PRODUCT.
EZVIZ DOES NOT UNDERTAKE ANY LIABILITY FOR PERSONAL INJURY OR PROPERTY DAMAGE AS
THE RESULT OF PRODUCT INTERRUPTION OR SERVICE TERMINATION CAUSED BY: A) IMPROPER
INSTALLATION OR USAGE OTHER THAN AS REQUESTED; B) THE PROTECTION OF NATIONAL
OR PUBLIC INTERESTS; C) FORCE MAJEURE; D) YOURSELF OR THE THIRD PARTY, INCLUDING
WITHOUT LIMITATION, USING ANY THIRD PARTY’S PRODUCTS, SOFTWARE, APPLICATIONS, AND
AMONG OTHERS.
REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL BE
WHOLLY AT YOUR OWN RISKS. EZVIZ SHALL NOT TAKE ANY RESPONSIBILITES FOR ABNORMAL
OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER ATTACK,
HACKER ATTACK, VIRUS INSPECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, EZVIZ
WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED. SURVEILLANCE LAWS AND DATA
PROTECTION LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN YOUR
JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO ENSURE THAT YOUR USE CONFORMS
TO THE APPLICABLE LAW. EZVIZ SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS
USED WITH ILLEGITIMATE PURPOSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THE ABOVE AND THE APPLICABLE LAW, THE LATTER
PREVAILS.

7
Table of Contents
Overview ��������������������������������������������������������������������������������������������������8
1� Package Contents������������������������������������������������������������������������������������������������������������������������������������� 8
2� Basics������������������������������������������������������������������������������������������������������������������������������������������������������� 9
Quick Start Guide �����������������������������������������������������������������������������������10
1� Install the Handle������������������������������������������������������������������������������������������������������������������������������������ 10
2� Charge ���������������������������������������������������������������������������������������������������������������������������������������������������� 10
3� Change Language ����������������������������������������������������������������������������������������������������������������������������������� 11
4� Add Clean Water ������������������������������������������������������������������������������������������������������������������������������������� 11
5� Install the Fragrance Card (optional) ������������������������������������������������������������������������������������������������������� 12
6� Start Cleaning ����������������������������������������������������������������������������������������������������������������������������������������� 12
7� Switch Mode������������������������������������������������������������������������������������������������������������������������������������������� 13
8� Self-cleaning ������������������������������������������������������������������������������������������������������������������������������������������ 13
9� Pour Dirty Water�������������������������������������������������������������������������������������������������������������������������������������� 13
10� Rolling Brush Hot Air Dry Introduction����������������������������������������������������������������������������������������������������� 14
Product disassembly ������������������������������������������������������������������������������14
1� Disassembly of Handle���������������������������������������������������������������������������������������������������������������������������� 14
2� Handling Method For Waste Battery �������������������������������������������������������������������������������������������������������� 14
Routine Maintenance������������������������������������������������������������������������������15
1� Product Maintenance-clean the Main Device Body ���������������������������������������������������������������������������������� 15
2� Clean the Dirt Degree Sensor������������������������������������������������������������������������������������������������������������������� 15
3� Clean the Dirty Water Bucket/ Buoy Carrier/ HEPA����������������������������������������������������������������������������������� 16
4� Clean the Rolling Brush and the Rolling Brush Cover ������������������������������������������������������������������������������� 17
FAQ ��������������������������������������������������������������������������������������������������������17
Appendix ������������������������������������������������������������������������������������������������18
1� Rechargeable Lithium ion Battery������������������������������������������������������������������������������������������������������������ 18
2� INFORMATION FOR PRIVATE HOUSEHOLDS�������������������������������������������������������������������������������������������� 19

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Overview
1� Package Contents
Main Device Body (x1) Handle (x1)
Charging Base (x1) High Efciency Particulate Air
Filter (HEPA) (x1)
Rolling Brush (x1) Cleaning Brush (x1)
HEPA Rack (x1) Cleaning Brush/ Rolling Brush
Rack (x1)
Screwdriver (x1) Cleaning Solution (x1)
Fragrance Card (x1) Quick Start Guide (x1) Regulatory Information (x1)
The appearance of charging base's plug is subject to the one you have bought.

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2� Basics
Vacuum Cleaner
Rolling Brush
Aluminum Tube
Handle
Display Screen
Self-cleaning Button
Mode Button
Power Button
Clean Water Bucket
Dirty Water Bucket
Handle of Dirty
Water Bucket
Handle to Release the
Rolling Brush
Name Description
Power Button Press once to power on/off.
Mode Button
• When cleaning, press Mode Button to switch between Intelligent mode, Standard mode, Power
mode and Suction mode.
• When charging, press Mode Button to turn on/ off rolling brush hot air dry and anti-bacterial
mode.
• When charging, press and hold Mode Button for 3 seconds to enter language setting mode.
Press once to change a different language. Press and hold Mode Button for 3 seconds to exit.
Self-cleaning Button
• When charging, press Self-cleaning Button to turn on/off Self-cleaning mode. The whole
progress would take 2 minutes. It is highly recommended to clean dirty water bucket after self-
cleaning is nished.
• Press and hold Self-cleaning Button for 3 seconds to turn on/off the voice mode.
Charging Base
Power Adapter Interface
Plug
HEPA Rack
Cleaning Brush/
Rolling Brush Rack
Charging Base

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The appearance of charging base's plug is subject to the one you have bought.
Display Screen
Standard Mode
Intelligent Mode
Charging & Low Battery
Self-cleaning Mode
Clean Water Shortage Alarm
Dirty Water Full Alarm
Electrolytic Water Module
Working Icon
Power Mode
Rolling Brush Error
Suction Mode
Battery Storage
Rolling Brush Hot Air Dry
and Anti-bacterial Mode
Name Description
Battery Storage When the battery is too low or dead, the battery storage display icon is displayed as ‘Lo’.
Quick Start Guide
1� Install the Handle
Insert the end of the handle vertically into the port of the device till you hear 'click' sound. Make sure the handle is tight and rm
so that the installation can be successful.
2� Charge
Before first use and after daily use, please align the charging interface at the bottom of the device with the power adapter
interface of the charging base, then connect the plug to the socket.
• Put away the charging base when not charging.
• Please do not spray the charging base with water.
• When charging, keep the device upright and in the corner to avoid tripping and other injuries.
• A full charge takes approximately 5±0.5 hours.
• If the device is not used for a long time after purchase, please use the charging base offered by us to charge the device
for 3 hours every 3 months (without full charge).
• When the battery is too low or dead, the battery storage display icon is displayed as ‘Lo’, which is a normal
phenomenon.

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3� Change Language
When charging, press and hold the Mode Button for 3 seconds to enter language setting mode (Language order: English, German,
French, Italian, Spanish, Portuguese, Russian, Chinese, Japanese, Thai). Please press and hold the Mode Button for 3 seconds to
exit. The default language is English.
Mode Button
4� Add Clean Water
The water temperature should be lower than 60°C (140°F).
1. Turn to the back of the device, press the clean water bucket
button with your nger, and then pull it outward to take out the
clean water bucket and put it aside.
2. Open the cover and add clean water to the water level. If
deep cleaning is required, add half a bottle cap of cleaning
solution (about 3.5mL) of cleaning solution.
a
b
3. Install the clean water bucket back into the body, the
installation is successful when you hear “click” sound.

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5� Install the Fragrance Card (optional)
45°
1. Turn to the back of the device, press the clean water
bucket button with your nger, and then pull it outward to
take out the clean water bucket and put it aside.
2. Pinch the cover of the fragrance card slot and rotate it 45°
counterclockwise to , then remove it as shown in the picture.
Put in the
fragrance card
a
b
3. Put in the fragrance card and then screw the cover back
on.
4. Install the clean water bucket back into the body, the
installation is successful when you hear “click” sound.
6� Start Cleaning
Detach the device from the charging base and gently step on the brush heads after placing it on the ground, and then tilt the
device backward. Press Power Button once to power on/off.
• Please check whether the device is powered before use. If not, please charge it in time.
• Do not use on foam liquid. Power mode is recommended to be used in heavily soiled environments.
• This device comes with a vertical switch. When working, please lean it before you use it. The tilt angle cannot exceed
140 degrees in case of water leaking.
• When the device is working, the LED dust detection light automatically turns on.
Power Button
>140°

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7� Switch Mode
The default working mode is intelligent mode. When working, press Mode Button to switch to the standard mode, power mode or
suction mode (visible on the display) according to the actual use needs.
When the device is in intelligent mode, the icon of intelligent mode will display different colors according to the dirt on the
ground:
• White: slightly dirty
• Yellow: moderately dirty
• Purple: Severe dirt
Mode Button
8� Self-cleaning
Please put the device back into the charging base in time after use, you can enable the self-cleaning function according to the
dirty degree of the rolling brush.
• After self-cleaning is nished, the device starts to charge and automatically starts the rolling brush hot air dry and anti-
bacterial function.
• If there is any remaining dirty marks on the charging base, please clean it in time.
• During the self-cleaning process, press Self-cleaning Button to exit.
Self-cleaning Button
9� Pour Dirty Water
1. Pull the handle of the dirty water bucket outward to
remove the dirty water bucket.
2. Hold the dirty water bucket with one hand, gently press the
unlocking button with the other hand, and pull out the cover
upwards.

14
a
b
3. To avoid clogging the pool with dirt, please pour the dirty
water into the pool after being ltered by the buoy carrier.
4. Put them back and install the bucket back to the device, you
can hear ‘click’ sound.
10� Rolling Brush Hot Air Dry Introduction
After self-cleaning, the device will automatically turn on the rolling brush hot air dry mode. During this process, the rolling brush
will be rotated every 2 minutes.
• The rolling brush air dry mode runs automatically for about 45 minutes.
• The ozone sterilization function is automatically turned on when the rolling brush hot air dry mode is turned on.
• Press Mode Button during charging to turn on/off the rolling brush hot air dry mode.
Mode Button
Product disassembly
1� Disassembly of Handle
a. Use the complimentary screwdriver to strip the soft robber on the back of the device.
b. Use the complimentary screwdriver to press it into the hole, and pull the handle up in the meantime.
a
b
c
2� Handling Method For Waste Battery
• The battery installed in the device contains harmful substances to the environment. Before abandon the device, must take

15
out the battery from the device; when taking out the battery, must power off the device.
• Please handle the waste batteries properly and safely, do not put into re, water or soil.
• When your skin or clothing touches the leaked liquid of the waste battery, please washed with clean water to avoid a skin
irritation, and then go to hospital for treatment rapidly.
1. Pry off the screen with a screwdriver and remove the wire
connecting the screen.
2. Use a screwdriver to remove three screws in the gure
above, remove the cover and the connected wires, and then
take out the battery box in the tube.
3. Pry the grooves on both sides of the battery box with a
screwdriver and remove the cover.
4. Take out the battery.
Routine Maintenance
In order not to affect the device performance, it is recommended to maintain the components regularly.
1� Product Maintenance-clean the Main Device Body
a. Before cleaning, please let the device stop to work.
b. Wipe and wash with water or neutral detergent, and be sure that wring out the cleaning cloth before wipe the device. (Please
prevent water from entering the interior of the device electrical elements.)
Power Button
2� Clean the Dirt Degree Sensor
a. The dirt degree sensor may be covered by the dirt when there is no obvious dirt on the ground however the icon of

16
intelligent mode is yellow or purple.
b. Before using, please detach the dirty water bucket and wipe the dirt degree sensor in channel with wet rag or clean the dirt
within the channel with provided cleaning tools.
Intelligent mode
3� Clean the Dirty Water Bucket/ Buoy Carrier/ HEPA
• The device will stop working automatically and remind you through display screen and voice prompt when dirty water
bucket is full.
• Please clean the dirty mark directly with small cleaning tool when you nd any stubborn dirty marks on inner wall of the
dirty water bucket.
• Always hold the bucket. If you hold the cover, the body may drop.
• After cleaning is nished, please close the dirty water bucket cover and install it back to device body. The installation is
successful when you hear ‘click’ sound.
• Dry the HEPA thoroughly and then install it back into the dirty water bucket, otherwise the device performance will be
affected.
• It is recommended to replace a new HEPA once every 2~3 months.
1. Take out the dirty water bucket, and then take out the HEPA, wash
it with clean water, and dry it thoroughly.
2. Hold the dirty water bucket with one hand, gently
press the unlocking button with the other hand, and
pull out the cover upwards.
a
b
3. Clean the buoy carrier and dirty water bucket with a cleaning brush
and wash them with clean water.
4. Install the cover and the HEPA back in turn, and
install the dirty water bucket back into the device.

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4� Clean the Rolling Brush and the Rolling Brush Cover
It is recommended to clean the rolling brush and the rolling brush cover after daily use.
If you want to clean the residual stains on the suction nozzle, please clean it with wet rag. Rinsing it with water is forbidden.
1. Put your nger on the position as shown in the gure, press
the release buttons on both ends of your thumb and index nger,
and lift them up, then take out the rolling brush cover.
2. Pull out the rolling brush handle at the right end of the
device with your index nger, pull out the rolling brush
handle with your hand, pull it outward, and take out the
rolling brush.
3. Use the other end of the provided cleaning brush to remove
the hair or debris on the rolling brush, and then rinse the rolling
brush with clean water.
4. Clean the rolling brush cover with the cleaning brush.
a
b
5. Please use the cleaning brush to clean the suction nozzle, and
use a wet rag to wipe the dirt on the suction nozzle (do not rinse
it with water).
6. After cleaning, insert the handle-free end of the rolling
brush into the corresponding drive cone, and then snap
the end with the handle into the slot on the right side to
absorb it, place the rolling brush cover back, and complete
the installation.
If there is water leakage or no water out of the rolling brush, please check the water-spraying channel and the suction
nozzle then clean the waste and dirty marks.
FAQ
Problem Cause Solution
No obvious dirt on the floor
while color of the icon of
intelligent mode is changing.
Dirty sensor is covered by dirt. Restart the device after clean the blockage in tubes of
the suction nozzle.
The device is not working.
No power or low device battery. Please fully charge the device before use.
Rolling brush is wounded by the
objects like hair. Clean the rolling brush.
Dirty water in the dirty water bucket
has reached to designated capacity.
Take out the dirty water bucket and dump the dirty
water for reuse.
Rolling brush and the dirty water
bucket are not installing properly. Reinstall them.

18
Problem Cause Solution
The suction power is
weakening.
Rolling brush is wounded by the
objects like hair. Clean the rolling brush.
Suction nozzle is blocked. Clean the foreign matters in the suction nozzle.
The upper part of buoy carrier is
blocked. Clean the buoy carrier before use.
Low device battery. Please fully charge the device before use.
The HEPA is dirty. Clean the HEPA and dry it thoroughly before use.
Abnormal sound for motor.
Suction nozzle blocked. Clean the foreign matters in the suction nozzle.
Dirty water in the dirty water bucket
has reached to designated capacity.
Take out the dirty water bucket and dump the dirty
water for reuse.
The HEPA is dirty. Clean the HEPA and dry it thoroughly before use.
Failed to be charged.
The main device body and the
charger interface are not well
connected.
Please check and connect it well.
No water comes out of the
rolling brush.
Clean water bucket has no water. Add water to clean water bucket.
Clean water bucket is not installed
properly. Reinstall the clean water bucket.
Water leakage in air outlet.
HEPA is not installed. Install the HEPA properly.
The HEPA not dry after wash and
use.
Before reuse, dry the HEPA thoroughly after wash and
use.
Dirty water in the dirty water bucket
has reached to designated capacity.
Take out the dirty water bucket and dump the dirty
water for reuse.
For additional information about the device, please refer to www.ezviz.com/eu.
Appendix
1� Rechargeable Lithium ion Battery
1. The battery type of the device: Portable battery.
2. The battery of this device is non-removable, which is risky to remove.
Chemical Composition Hazardous Ingredients
(Chemical Name)
CAS No� Chemical Formula
Anode Lithium Nickel Oxide 12325-84-7 LiNiO2
Cathode Graphite 7782-42-5 C
Nickel 7440-02-0 Ni
AL-foil Aluminium 7429-90-5 Al
Cu-foil Copper 7440-50-8 Cu
Electrolyte Lithium 21324-40-3 LiFP6
Hexafluorophosphate
Lithium 554-13-2 Li2CO3
Carbonate(EC)
Separator Polyethlyene(PE) 9002-88-4 (C2H4)n
Cell case Iron 7439-89-6 Iron
others others N/A N/A
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