F-SECURE ONLINE BACKUP - HELP User manual

F-Secure Online Backup Help

Contents
F-Secure Online Backup Help.........................................5
Introduction ..............................................................................................................................6
What is F-Secure Online Backup?.................................................................................6
How does the program work? .......................................................................................6
Using the program for the first time .........................................................................................7
Activating the program...................................................................................................7
Starting the first backup.................................................................................................7
Buying a subscription................................................................................................................9
Renewing your subscription....................................................................................................10
Backing up files.......................................................................................................................11
Backing up files manually............................................................................................11
Backing up files automatically......................................................................................12
What if I delete a file that has already been backed up?.............................................13
What if I want to stop backing up files?..................................................................................14
Stop backing up files temporarily.................................................................................14
Stop backing up files....................................................................................................14
Restoring backed up files ......................................................................................................15
Restoring backed up files to your computer................................................................15
What if I want to stop restoring files?...........................................................................15
What if I restore the backup to another computer?......................................................16
Changing the backup settings................................................................................................17
Changing general settings ..........................................................................................17
Receiving e-mail reports..............................................................................................17
Setting up computer performance and backup speed.................................................18
Saving version history..................................................................................................18
Preserving deleted files in the backup.........................................................................18
Changing proxy settings..............................................................................................18
Restoring the original settings......................................................................................19
Checking the backup status....................................................................................................20
Status information........................................................................................................20
Backup information......................................................................................................20
Viewing the log ............................................................................................................20
Viewing backed up files...............................................................................................20
What should I do if backing up takes too long?...........................................................22
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Chapter
1
F-Secure Online Backup Help
Topics:
•Introduction
•Using the program for the first
time
•Buying a subscription
•Renewing your subscription
•Backing up files
•What if I want to stop backing up
files?
•Restoring backed up files
•Changing the backup settings
•Checking the backup status

Introduction
This F-Secure Online Backup guide describes and explains how you can use it.
What is F-Secure Online Backup?
The F-Secure Online Backup program is a software application, which you can use to back up and restore
your pictures, videos, music, e-mail messages, and other documents.
The F-Secure Online Backup program works on the Internet, which means that you have virtually unlimited
space available for your data. Stored remotely, the data is in many ways more secure than if stored on your
computer's hard drive.
You can access your remotely stored data also through the Internet and view, play, and download your files.
How does the program work?
You can have the F-Secure Online Backup program automatically select the important files for you and back
them up, or you can manually select the files for the backup.
The files are backed up to a secure server on the Internet.The automatic backup is a continuous process that
works in the background. The program watches for any changes in files on your computer and adds them
automatically to the backup. Later on, you can restore any file from the backup to your computer. You can
restore all your files automatically, or you can manually select the files for restoring
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Using the program for the first time
This chapter explains what to do when you start using the F-Secure Online Backup program.
Activating the program
When you open the program for the first time after the installation, you need to activate it.
To activate the program:
1. Do one of the following in the Enter your subscription key window :
• Click the Free trial version link to try out the F-Secure Online Backup program for 30 days.
• Enter the subscription key. You received it by e-mail when you bought the program.
Note: You may have more than one subscription key for different products, for example, one for
the F-Secure Internet Security program and another for the F-Secure Online Backup program.
Make sure that you enter the subscription key that you received for the F-Secure Online Backup
program.
Note: Keep the subscription key in a safe place. You need it later on, for example, to restore your
files.
2. Click Continue.
The Enter your account information window opens.
3. In the Enter your account information window, do the following:
a) Enter your e-mail address.
b) Enter a password.
The password should be easy to remember, but hard to guess. Use a combination of lowercase and
uppercase characters, and numbers.
c) Re-enter the same password in the 'Confirm password' field.
You need the e-mail address and password for:
• restoring files
• receiving reports of backup events on your computer
• accessing backed up files through the web interface
• any technical support you may require in the future
4. Click Continue.
A window for entering a backup name and selecting the backup type and speed opens.
After you have activated the program, you can start your first backup.
Starting the first backup
The first backup can take several days or even a few weeks, depending on the speed of your computer, the
available bandwidth, and the amount of data.
We recommend that you leave your computer turned on overnight, until the initial backup is completed.
To start the first backup:
1. Enter a name for the backup to help identify it later. You may need the name if you move the backup to
another computer.
2. Select the backup type:
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Create an automatic backup of important files•
• Select files for backup
3. If you want to use more computer resources and back up your files faster, select the Use more computer
resources option.
4. If you want to control at which speed your files are backed up, select a speed from the Preferred upload
speed drop-down menu.
5. Click Start.
The F-Secure Online Backup main page opens. Depending on the backup type that you selected, the
following happens:
• If you selected the automatic backup, the application starts backing up your files.
Note: Click the icon at the top right corner to minimize the window. You can continue working
on your computer while the application backs up your files.
• If you selected the manual backup, the backup starts after you select the files for the backup.
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Buying a subscription
You can buy a new subscription online, when you have a free trial version of the F-Secure Online Backup
program.
When your free trial period is about to expire, a reminder is shown when you open the program.
To buy a subscription:
1. Open the trial version.
2. Click the Settings tab.
3. Click the Subscription keys button.
4. Click the Get a new subscription key link.
5. Order the full program version from F-Secure eStore.
6. After you have received the subscription key for the full version, enter the key in the Subscription Active
dialog box.
7. Click Activate.
If your trial version has already expired, you can order a full program version from F-Secure eStore, or buy
it from a reseller.
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Renewing your subscription
You can renew your subscription online.
When your subscription is about to expire, a reminder is shown when you open the program.
To renew your subscription:
1. In the reminder, click Renew your subscription.
The F-Secure eStore web page opens.
2. Renew your subscription.
The new subscription key is sent to your e-mail address.
3. Keep the subscription key that was sent to you at hand.
4. On the Settings tab, click Subscription keys....
5. In the dialog box that opens, enter the new subscription key, and click Activate.
You have succssfully renewed your subscription.
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Backing up files
This chapter explains how you can back up files either automatically or manually.
Backing up files manually
This section explains how you can back up files manually on the Backup tab.
In the E-mail and My important files categories, you can select which e-mail folders or important files are
backed up. For other categories, you can only turn the backup on. A predefined selection of files is then
included in the backup. You can decide for each file category (Office Documents, Pictures and Videos, Music)
whether you want to turn the backup on. You can also decide whether you want to back up folders from both
the 'E-mails' and 'My important files' category, or only one of them.
To back up files manually:
1. Click the Backup tab
2. To back up the predefined selection of your office documents, click the Turn on button next to 'Office
Documents'.
3. To back up the predefined selection of your pictures and videos, click the Turn on button next to 'Pictures
and Videos'.
4. To back up the predefined selection of your music files, click the Turn on button next to 'Music'.
5. To back up your e-mails:
a) Click the Change button next to 'E-mail'.
b) Select the Select folders option.
c) Select the files and folders that you want to back up.
d) Click OK.
6. To back up your important files:
a) Click the Change button next to 'My Important Files'.
b) Select the Select folders option.
c) Select the files and folders that you want to back up.
d) Click OK.
The backup starts after you have turned on the backup, or selected the files or folders for the backup.
Backing up files through Windows Explorer
This section explains how you can back up files or folders through Windows Explorer.
To back up files:
1. In Windows Explorer, right-click a file or folder.
2. From the right-click menu, select Back up now.
An orange dot on the file means that the file is waiting to be backed up. Once the file is backed up, the dot
turns green.
What is backed up in manual backup?
This section explains what is backed up in manual backup.
In manual backup, the files and folders that are backed up depends on the following:
• Which file categories you turned on ('Office Documents', 'Pictures and Videos' or 'Music').
• Which folders and files you selected in the 'E-mails' and 'My important files' categories.
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Backing up files automatically
This section explains how you can back up files automatically on the Backup tab.
If you selected manual backup when you backed up the files for the first time, you need to change the backup
type back to automatic. To do this, you need to turn the backup on for 'Office Documents', 'Pictures and
Videos' and 'Music'. For 'E-mail' and 'My important files', you can reset the default folder selections.
To back up files automatically:
1. Click the Backup tab.
2. To turn automatic backup on for your office documents, click the Turn on button next to 'Office Documents'.
3. To turn automatic backup on for your pictures and videos, click the Turn on button next to 'Pictures and
Videos'.
4. To turn automatic backup on for your music files, click the Turn on button next to 'Music'.
5. To restore the default selections for your e-mail folders:
a) Click the Change button next to 'E-mails'.
b) Select the Select files option.
c) Click the Reset to default selection button. Your folder selections are cleared, and the default folders
are selected.
6. To restore the default selections for your important files:
a) Click the Change button next to 'My important files'.
b) Select the Select files option.
c) Click the Reset to default selection button. Your folder and file selections are cleared, and the default
folders are selected.
The next time you open the application, the files are backed up automatically.
What is backed up in automatic backup?
This section explains what is backed up in automatic backup.
If you have selected automatic backup, the F-Secure Online Backup program starts to back up your files
when you open the application. It searches your computer for office documents, pictures and videos, e-mail
messages, Internet Explorer favorites, and files in the My Documents folder and on your desktop. The backup
process runs in the background. The backup speed may vary depending on the following:
• what is the type and speed of your Internet connection
• how long you have had the Internet connection open
• whether you use your computer for something else at the same time
The following tables describe the five file categories that are backed up in automatic backup:
Application / ExtensionFile typeCategory
Word, Excel, PowerPoint, Publisher,
Project, Access, Fax at work,
Money, Visio
Microsoft Office documents,
templates and databases
Office documents
All OpenOffice and OpenOffice 2
applications
OpenOffice.org documents,
templates and databases
InDesign, QuarkXpress,
PageMaker, FrameMaker
Desktop publishing documents
Pages, Keynote, NumbersApple iWork documents
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