Falcon SSG1.5KRM-1 Instruction Manual

© 2020 Falcon® Electric, Inc. All rights reserved. Falcon® and the Falcon Electric logo are registered trademarks of Falcon Electric, Inc.
All other brand names and trademarks are the property of their respective owners. The information and specifications stated in this document
are subject to change without notice. OM480060 Rev. C, 7-2020
SSG Industrial Wide-temperature UPS
Installation & User Manual
1.5kVAto 3kVA
SSG1.5KRM-1
SSG1.5KRM-2
SSG2.2KRM-1
SSG2.2KRM-2
SSG2.2KRM-1-HW
SSG2.2KRM-2-HW
SSG3KRM-1
SSG3KRM-2
SSG3KRM-1-HW
SSG3KRM-2-HW

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Contents
INTRODUCTION ......................................................................................................................................4
Manual Overview...................................................................................................................................4
UPS Features........................................................................................................................................4
SAFETY....................................................................................................................................................6
PRODUCT OVERVIEW............................................................................................................................8
Operating Conditions.............................................................................................................................8
UPS Circuit Descriptions.......................................................................................................................9
Inspecting the Equipment....................................................................................................................10
Box Contents.......................................................................................................................................11
UPS Overview.....................................................................................................................................13
UPS Component Overview .................................................................................................................18
Display & Controls ..................................................................................................................................19
Getting Started........................................................................................................................................21
Installation Environment......................................................................................................................21
Rackmount Installation........................................................................................................................22
Battery Pack / Bank Installation...........................................................................................................25
UPS Start-up Procedure......................................................................................................................27
UPS Operation........................................................................................................................................31
Operating Modes.................................................................................................................................31
Communications.....................................................................................................................................37
Communication Features....................................................................................................................37
Dry Contact Relay Cards.....................................................................................................................38
Batteries..................................................................................................................................................40
Safety..................................................................................................................................................40
Battery Information..............................................................................................................................41
Battery Pack Replacement..................................................................................................................42
Troubleshooting......................................................................................................................................44
Alarms.................................................................................................................................................44
Technical Support...................................................................................................................................47
Contact Us ..........................................................................................................................................47
Warranty .................................................................................................................................................48

4
INTRODUCTION
Manual Overview
This user manual provides basic information about the Falcon SSG Industrial Wide-temperature
Uninterruptible Power Supply (UPS). SSG models are available in nominal power ratings of 1500, 2200
and 3000 volt-amperes (VA).
This manual also provides complete unit installation, safety considerations, important features, as well
as detailed operation, configuration and troubleshooting of this device.
UPS Features
-20°C to 55°C temperature range
The SSG UPS is agency-certified (UL, cUL,
CE) to operate reliably in demanding
environments. All 120V models are also UL 508
listed.
Long-life UPS: true on-line, industrial
Tested and designed with robust components
and materials, the SSG assures reliable
operation and a long service life in stressful
environments. It is a true on-line industrial UPS.
12-year rated batteries cut service costs
The long-life batteries cut frequent battery
replacements and maintenance costs. They
have a 12-year life at 25°C and 4 years at 50°C.
Extended battery banks
The battery banks are easily expandable to
provide minutes to hours of extra battery
runtime.
Available options / Advanced
communications
NEMA 3R-rated enclosures, environmental
protection, remote UPS management,
environment sensors, relay cards – and much
more.
Falcon – recognized for quality and
reliability
Falcon Electric is a recognized authority in
industrial UPS solutions. Our technical
expertise assures you find the right solution –
the first time.

5
Double Conversion On-line UPS Block Diagram

6
SAFETY
Retain This User Manual
SAVE THESE INSTRUCTIONS - This manual contains important instructions that should be followed
during installation and maintenance of the UPS and batteries.
Please read all instructions before operating the equipment and save this manual for future reference.
All the models presented herein are designed for installation and use in a protected environment, free
of contamination.
This UPS operates from utility power and contains several high current batteries; this information is
important to all personnel involved. Please read this manual first before continuing to unpack, install or
operate this UPS.
Warnings
CAUTION: Risk of electric shock. Do not remove cover. No user serviceable parts inside. Refer
servicing to qualified service personnel.
CAUTION - Risk of Electric Shock - Battery circuit is not isolated from AC input; hazardous voltage may
exist between battery terminals and ground. Test before touching.
WARNING: To reduce the risk of fire or electrical shock, replace only with the same type and rating of
fuse.
CAUTION - To reduce the risk of fire, connect only to a circuit provided with 15, 20 or 30 amperes
maximum branch circuit overcurrent protection in accordance with the National Electric Code,
ANSI/NFPA 70. (U.S. Installations only.)
Adhere to all local and national electrical codes.
This UPS should be installed according to the instructions in this manual. Failure to do so could result
in unsafe operation and could invalidate your warranty.
This device is not intended for life support applications.
The maximum UPS output load (in watts) must never exceed that shown on the UPS rating label.
Do not connect inductive load type equipment that could severely overload the UPS including but not
limited to motors, pumps, vacuums or high voltage contactor coils.
The UPS, battery packs and battery banks are heavy. Take proper precautions when lifting or moving
them.
If using an external maintenance bypass switch, assure the UPS is manually placed in bypass mode
before operating the maintenance bypass switch. Failure to follow this procedure will result in damage
to this unit.

7
Symbols
Important Instruction
Special Note
Recycle
Do not dispose with ordinary trash

8
PRODUCT OVERVIEW
Transportation
The UPS must be handled with care and given special attention due to the high amount of energy
stored within its internal sealed, lead-acid batteries. Please retain the shipping container in the unlikely
event the UPS needs to be returned for service. The container has been specifically designed to ship
the UPS safely.
Operating Conditions
This UPS must be installed in a protected environment, free from moisture, flammable gases or fumes
and corrosive substances.
Operate the UPS in a protected environment within the temperature range of -20ºC to 55ºC (-4ºF to
131ºF). A temperature of 0°C to 40°C (32°F to 104°F) will maximize the battery life which is rated at 12
years at 25°C (77°F). This UPS is designed for use with industrial, scientific or data processing class
equipment.
The SSG Industrial UPS requires minimal maintenance or monitoring if the documented installation,
environmental and operational specifications have been met. The items provided below are basic
preventative maintenance measures to maintain UPS service life:
Cooling Fans:
oAssure the cooling fan guards / vents are free of dirt / dust build up every 6 to 12
months depending on environment. The UPS vents are located on the rear and / or
front panel of the UPS.
Ambient Temperature:
oMonitor ambient temperature to ensure it is within the UPS specification. This is
critical to maintain maximum battery life.
Batteries:
oTo maintain optimum battery life, the user should operate the UPS in an ambient
temperature of 25ºC to 30ºC (77ºF to 86ºF). At higher temperatures, battery life will
be significantly reduced.
oAs the ambient temperature rises, monitor the battery capacity by performing a
battery self-test every 6 to 12 months.

9
UPS Circuit Descriptions
Input Filter
This circuit filters out both electro-magnetic interference (EMI) and radio frequency interference (RFI)
and prevents excessive levels from being conducted back to the utility source. All SSG models have
been tested and comply with FCC Class B requirements.
Input Rectifier & Power Factor Correction
While the UPS is operating from the utility source, this circuit converts utility AC power to regulated DC
power for inverter use. It corrects the input current to maintain a sinusoidal waveform to minimize the
amount of current distortion that will be reflected to the utility.
DC/DC Converter
The DC/DC converter utilizes energy from batteries and boosts up the DC bus voltage to a level
required by the inverter. This allows the inverter to operate continuously at optimum efficiency and
voltage. The converter incorporates a circuit which reduces the amount of ripple current and EMI
interference to the battery, increasing the overall battery life.
DC/AC Inverter
In utility mode operation, the inverter utilizes the regulated DC output to invert DC back into clean,
regulated AC power. When utility power fails, the inverter will receive its energy from the battery
through the DC/DC converter. In both modes of operation, the UPS inverter is online and continuously
generating clean, regulated AC power to the load. The Isolated Gate Bipolar Transistor (IGBT), Pulse
Width Modulation (PWM) inverter design produces a pure sine wave output with a +/-2% voltage
regulation.
Hot-swappable Battery Packs
The SSG UPS utilizes a flame-retardant battery pack comprised of four 12V, 7AH, valve-regulated,
sealed lead acid (VRLA) batteries in each pack. The battery packs are interchangeable between all
SSG 1.5kVA to 3kVA rackmount models. They are easily replaced through the UPS or battery bank
front panel. Optional extended battery banks are available from Falcon.
Battery Charger
The battery charger utilizes energy from the utility power source to continuously charge the UPS
batteries. The UPS batteries are being charged whenever the UPS is plugged in, turned on and
operating from utility power. The internal UPS battery charger output is rated at 1 amp.

10
Manual Bypass Function
A manual bypass button is located on the SSG front panel. When the UPS is operating from utility
power in online mode, depressing this button will cause the UPS to transfer to bypass. The bypass
condition transfers the connected equipment to the utility power source via an internal relay. During
bypass condition, the UPS inverter and battery backup operation is disabled. Depressing the bypass
button again will return the UPS to online mode.
Automatic Bypass Function
The SSG UPS will automatically switch to bypass to energize the connected load when the UPS is first
turned on, encounters an overload, over temperature condition, or failure condition. Should any of these
events occur, the UPS will transfer to bypass mode, sound an audible alarm and provide a bypass
indication on the LCD display. The output filter and the input filter stage maintain the conducted EMI
and RFI levels below FCC Class B limits.
Inspecting the Equipment
Visually inspect the UPS for shipping damage. If the equipment has been damaged during shipment,
and is signed for as received, make sure the receiver slip is noted with the detail of the damage
exception. Keep the shipping cartons and packing materials for the carrier, and immediately file a claim
for “shipping damage” with the carrier. If you discover damage after acceptance, file a claim for
“concealed damage.”
To file a claim for shipping damage or concealed damage:
You must file with the carrier within 24 hours of receipt of the equipment.
You must send a copy of the damage claim within 3 days to Falcon Electric, Inc.

11
Box Contents
The UPS is shipped complete with all cables and accessories required for operation. A full listing of the
box contents is provided below:
SSG1.5KRM Models:

12
SSG2.2 to 3KRM Models:
SSGR / SSGR-1, -2 Models:

13
UPS Overview
1.5kVA to 3kVA Models
Front View
A: Battery Pack Compartment (1.5kVA only)
B: Function / Test Button
C: Set / Alarm Silence Button
D: Power / Bypass Button
E: LCD Display
F: AC Power Switch
A B E FC
D

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SSG1.5KRM-1
Rear View
SSG1.5KRM-2
Rear View
G: AC Power Cord Inlet
H: DB-9, RS232
I: USB
J: Cooling Fan
K: Battery Pre-charge Button
L: Additional Battery Connection
M: Communication Option Slot
N: UPS Output Panel
O: Remote Emergency Power Off (R.E.P.O)
Terminal
P: Battery Fuse
G H I J K L M N
O
P
G H I J K L M N
O
P

15
SSG2.2KRM-1 / SSG3KRM-1
Rear View
SSG2.2KRM-2 / SSG3KRM-2
Rear View
G: AC Power Cord / Inlet
H: DB-9, RS232
I: USB
J: Cooling Fan
L: Battery Connection
M: Communication Option Slot
N: UPS Output Panel
O: Remote Emergency Power Off (R.E.P.O)
Terminal
M H I O
G
L
N J
M H I O
G
L
N J

16
SSG2.2KRM-1-HW / SSG2.2KRM-2-HW
SSG3KRM-1-HW / SSG3KRM-2-HW
Rear View
H: DB-9, RS232
I: USB
J: Cooling Fan
L: Battery Connection
M: Communication Option Slot
N: UPS Output Panel
O: Remote Emergency Power Off (R.E.P.O)
Terminal
SSGR
Rear View
Q: Battery Circuit Breaker
R: Additional Battery Connection
S: Battery Connection
M H I O L
N J
Q R S

17
SSGR-1 / SSGR-2
Rear View
Q: Battery Circuit Breaker
R: Additional Battery Connection
S: Battery Connection
T: AC Power Switch
U: AC Power Cord Inlet with Fuse (3A / 250V)
V: Daisy Chain Inlet (3A Max)
Q R S
T U V

18
UPS Component Overview
AC Power Cord / Inlet: Connector for line cord
or attached line cord that allows system
connection to utility power.
Battery Pack Compartment: Compartment
housing the 48V battery pack for the
SSG1.5KRM models. The front panel and
support bracket must be removed to expose
compartment.
Battery Pre-charge Button: A momentary
push button that must be pushed and held in for
at least 3 seconds prior to installing the battery
disconnect fuse. (SSG1.5KRM Models Only)
Battery Fuse: This protection device is
required for proper UPS operation. It has been
removed to separate the internal battery from
the electronics for safety purposes.
(SSG1.5KRM Models Only)
Battery Circuit Breaker: This protection device
is used to disconnect the battery voltage from
the UPS inverter module.
Output Fuse & Circuit Breaker: One or more
protection devices provided to protect the
output devices from an over current condition.
Output Panel: (Load Segment 1, Load
Segment 2, Continuous Segment): Load
segments can be programmed to switch on or
off during utility power loss to shed non-critical
loads whereas the continuous segment will
always provide output power for critical loads.
Cooling Fan: One or two devices provided to
maintain the proper temperature of the internal
electronics.
Battery Connection: When the cover plate is
removed, this universal port is exposed to allow
connection of an SSGR battery bank.
REPO Interface: Remote Emergency Power
Off provides an interface for a NFPA 70, NEC
645-11 compliant shut off closed loop switch.
Communication Option Slot: When the cover
plate is removed, a card slot is available for
options, i.e. SNMP / HTTP Web Interface & Dry
Contact Relay Cards.
RS-232 Connector DB-9F Port or USB Port:
Two connectors provided to access the
system’s RS-232 protocol.

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Display & Controls
LCD Display
The diagram to the right shows all available icons of the front
panel LCD for the all SSG models. Refer to the LCD symbols
in the left-hand column, below for their functional definition:
Utility Power Status: Line cord icon indicates utility
power is within specification.
PFC Status: Sine wave icon indicates the input power
factor correction (PFC) is functioning properly.
Inverter Status: Generator icon indicates the inverter is
functioning properly.
Charger Status: Gas pump icon indicates the charger is functioning properly.
Output Load %: The greater the load, up to three vertical bars will be illuminated at the top of
the weightlifter icon. Each bar represents approximately 25% of the UPS output rating.
Battery Mode: Scissor lift icon indicates the UPS is in battery mode.
Battery Level: Battery cell icon indicates the battery capacity. The greater the battery capacity
available, the more internal bars will be illuminated. Each bar represents 25% capacity.
Fan in high speed mode: HS fan icon indicates fans are in high speed mode.
Fan in medium speed mode: MS fan icon indicates fans are in medium speed mode.
Fan in low speed mode: LS fan icon indicates fans are in low speed mode.
BIT Window: The bit window displays programmable settings and fault condition error codes.
Audible Alarm: Speaker icon indicates the audible alarm is on.
Test: Test icon flashes indicating a battery self-test is being performed.
UPS Fault Condition: Exclamation point icon indicates an alarm condition exists.
Green Mode: Bulb icon indicates the green mode function is enabled. It will flash when the UPS
has switched to green mode due to the UPS output load decreasing to less than 3% of the total
UPS output rating.
Metering: Seven segment display provides readings for voltage, current, temperature, applied
load and frequency reported from the UPS.

20
Front Panel Controls
Function / Test Button: Multifunctional key performs the battery self-test and is used to scroll
through bit options during UPS function setting.
Set / Alarm Silence Button: Multifunctional key disables audible alarm, used to scroll through
metered parameters and sets the desired programmed setting.
Power / Bypass Button: Multifunctional key performs DC cold start to power UPS without utility
power present, places UPS into bypass mode and is used to turn off UPS when utility power is
lost.
AC Power Switch: Switch is used to turn on the UPS when utility power is present and provide
overcurrent protection for the UPS.