FARGO electronics Card Printer User manual

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Notices
The information in this document is subject to change without notice.
NO WARRANTY OF ANY KIND IS MADE WITH REGARD TO THIS MATERIAL,
INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
No liability is assumed for errors contained herein or for incidental damages in connection
with the furnishing, performance, or use of this material.
This document contains proprietary information which is protected by copyright. All rights
are reserved. No part of this document may be photocopied, reproduced, or translated into
another language without prior written consent.
Patent Pending
Trademark Acknowledgements
IBM is a registered trademark of International Business Machines Corporation. Windows is
a trademark of Microsoft Corporation. All other trademarks are the property of their
respective owners.
Printing History
Edition 1.0, #981023
© Copyright 1998 All rights reserved.
iii
4250/4225 Card Printer UserÕs Manual
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iv
4250/4225 Card Printer UserÕs Manual
For Users in the United States:
This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one or more of the following measures:
■Re-orient or relocate the receiving antenna.
■Increase the separation between the equipment and receiver.
■Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
■Consult the dealer or an experienced radio/TV technician for help.
■Use of a shielded cable is required to comply with the Class A limits of Part 15 of the
FCC Rules.
You are cautioned that any changes or modifications not expressly approved in this manual
could void your authority to operate and/or obtain warranty service for this equipment.
For Users in Canada:
This digital apparatus does not exceed the Class A limits for radio noise for digital
apparatus set out on the Radio Interference Regulations of the Canadian Department of
Communications.
Le present appareil numerique nÕemet pas de bruits radioelectriques depassant les limites
applicables aux appareils numeriques de la class A prescrites dans le Reglement sur le
brouillage radioelectrique edicte par le ministere des Communications du Canada.
For Users in Taiwan:
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Table of Contents
v
Section 1: Introduction
A. How Your Card Printer Works .......................................................1
B. Special Features.................................................................................2
Section 2: Safety Precautions ............................................................3
Section 3: Getting Started
A. Choosing a Good Location............................................................13
B. About Moisture Condensation .....................................................13
C. Unpacking and Inspection.............................................................14
D. Applying Power..............................................................................14
E. Identifying the Printer Features....................................................15
F. Installing the Cleaning Roller .......................................................17
G. Extending the Card Output Drawer............................................18
Section 4: Ribbons and Cards
A. About Ribbons.................................................................................19
B. Loading Ribbon into the Printer...................................................21
C. About Cards.....................................................................................23
D. Loading Cards into the Printer.....................................................24
E. Running the Self Test......................................................................25
Section 5: Using Your 4200 Series Card Printer
A. Connecting the Printer to Your Computer..................................27
B. Installing the Windows Printer Driver........................................30
C. Installing the 32-Bit Print Spooler for Windows 95/98.............32
D. Installing the Macintosh Printer Driver ......................................34
E. Choosing the Macintosh Printer Driver ......................................35
F. Setting Up the Printer Driver........................................................35
G. Printing a Card................................................................................43
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4250/4225 Card Printer UserÕs Manual
Section 6: Using the Print Backgrounder for Macintosh
A. Installing the Backgrounder..........................................................45
B. Printing with the Backgrounder...................................................46
C. The Backgrounder Status Window ..............................................46
D. Backgrounder Menus .....................................................................47
E. Problems During a Background Print .........................................48
Section 7: Maintenance
A. Supplies Required...........................................................................49
B. Standard Printhead Cleaning........................................................50
C. Expanded Printhead Cleaning......................................................51
D. Cleaning the PrinterÕs Case...........................................................51
E. Cleaning the Inside of the Printer ................................................51
F. Clearing a Card Jam .......................................................................52
G. Clearing a Ribbon Jam ...................................................................52
H. Cleaning the Card Feed Rollers....................................................53
I. Cleaning the Drive Roller..............................................................54
J. Maintaining the Cleaning Roller ..................................................55
Section 8: Mechanical Adjustments
A. Adjusting the Card Input Guides.................................................57
B. Adjusting the Internal Card Guides.............................................59
C. Adjusting the Card Separator Flap ..............................................59
Section 9: Troubleshooting
A. Interpreting LCD Display Messages............................................61
B. General Troubleshooting Suggestions .........................................67
Section 10: Technical Specifications ..................................................71
Appendix A: Magnetic Stripe Encoding Module
A. Magnetic Track Options.................................................................73
B. ISO Track Locations........................................................................76
C. Sending Track Information............................................................76
Appendix B: Interfacing Information
A. Introduction .....................................................................................79
B. Centronics-Type Parallel Interface ...............................................80
C. Mini 8-Pin Serial Interface .............................................................81
Appendix C: Internal Printer Settings
A. Introduction .....................................................................................83
B. Adjusting the Internal Printer Settings........................................83
Index ...............................................................................................................89
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Introduction 1
Section 1: Introduction 1
Thank You...
for choosing a 4200 Series Card Printer. This printer has been designed to provide
you with stunning, photo-quality output on a variety of different card sizes and
thicknesses. It offers many features which easily allow you to create photo ID cards
complete with high resolution graphics, text, bar codes, and much more.
A. HOW YOUR CARD PRINTER WORKS
The 4250 Color Card Printer utilizes two different, yet closely related printing
technologies to achieve its remarkable, direct-to-card output Ñ dye-sublimation
and resin thermal transfer. The 4225 Monochrome Card Printer, uses only the resin
thermal transfer technology. The following describes how each of these
technologies work:
Dye-Sublimation
Dye-sublimation is the process your printer uses to print smooth, continuous-tone
images that look truly photographic. This process uses a dye-based ribbon roll that
is partitioned by a number of consecutive color panels (see Section 4-A for more
ribbon information). The panels are grouped in a repeating series of the four
process colors Ñ yellow, magenta, cyan, and black Ñ along the entire length of the
ribbon. The printer always prints the yellow panel first, followed by the magenta
panel, the cyan panel, and finally the black panel.
As the ribbon and card pass simultaneously beneath the Printhead, hundreds of
thermal elements within the Printhead heat the dyes on the ribbon. When these
dyes are heated, they vaporize and diffuse into the surface of the card. By varying
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the heat intensity of each thermal element within the Printhead, it is possible for each
transferred dot of color to vary in hue, thus blending one color smoothly into the
next and producing photo-realistic images.
Resin Thermal Transfer
Resin Thermal Transfer is the process your printer uses to print sharp black text and
crisp bar codes which can be read by both infra-red and visible-light bar code
scanners. It is also the process used to print ultra-fast, one-color ID cards. Like dye-
sublimation, this process uses the same thermal Printhead to transfer color from the
ribbon roll to the card. The difference, however, is that solid dots of color are
transferred in the form of a resin-based ink which fuses to the surface of the card
when heated. This produces very durable, single-color images. For more information
on resin ribbons, please refer to Section 4-A.
B. SPECIAL FEATURES
Your 4200 Series Card Printer has many distinct advantages over other card printers.
Its 100 card capacity Card Hopper allows for automatic card feeding which reduces
the time and personnel required to create a photo ID card. In addition, the printer
offers:
■Edge-to-edge printing in full-color or monochrome
■Simultaneous dye-sublimation/resin thermal transfer printing capability for
printing continuous-tone photos and crisp, readable bar codes (4250 only)
■Optional magnetic stripe or smart card encoding capabilities
■A fast print speed of just 35 seconds per full-color card or 6 seconds per
monochrome card
■Fast, 32-bit print spooler for Windows 95/98
■Automatic card cleaning
■2MB memory
■Optional color matching software (4250 only)
■LCD Display
And best of all, operation of the printer is simple and straight forward. Your 4200
Series Card Printer will print from any IBM-PC¨or compatible running Windows¨
3.1x, Windows 95/98, or Windows NT or any Macintosh¨. This means that you can
use the printer with virtually any software package running under these operating
systems without any special set-up or configuration beyond the initial installation of
the specific software driver and interface cable.
To begin using your new printer, please refer to the remaining sections of this
manual in the order in which they appear. Note that this manual explains the
operation of both the 4250 Color Card Printer and the 4225 Monochrome Card
Printer. Where necessary, the sections that apply only to one or the other of these
printer models will be specified. This UserÕs Manual is your complete step-by-step
guide to setting up and printing with your new 4200 Series Card Printer.
2Section 1: Introduction
4250/4225 Card Printer UserÕs Manual
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Safety Precautions
Section 2: Safety Precautions 3
2
Before operating the unit, please read the following safety precautions carefully.
WARNINGS
CAUTION!
TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THE UNIT
TO RAIN OR MOISTURE. TO REDUCE THE RISK OF ELECTRIC SHOCK,
DO NOT REMOVE FRONT, TOP OR BACK PANELS. NO USER-
SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED
SERVICE PERSONNEL.
■Operate the unit only on 100-240 VAC, 50/60 Hz. If you have any doubt as to
whether you have a unit with the correct voltage rating for your countryÕs
power supply, DO NOT attempt to use the unit. Contact your dealer or the
factory.
■Stop operation immediately if any liquid or solid object should fall into the
cabinet. Unplug the unit and have it checked by qualified service personnel.
■Unplug the unitÕs power transformer from the wall outlet if you do not use the
unit for a long time. Disconnect the cord by grasping the plug. Never pull the
cord itself.
■The unit is not disconnected from the main power source as long as the power
transformer is plugged into the wall outlet, even if the unit itself has been
turned off.
■Do not disassemble the cabinet. Refer servicing only to qualified personnel.
■Service personnel: parts of this device may be damaged if exposed to static
electrical discharges generated by various means, such as walking on a
carpeted floor. To avoid potential damage, always wear an appropriate
personal grounding device, such as a wrist strap (with integral resistor)
connected to an ESD ground. Or, at a minimum, make positive contact with the
bare metal chassis of the printer with your hand prior to touching any internal
electrical components.
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4Section 2: Safety Precautions
4250/4225 Card Printer UserÕs Manual
Sicherheitsmaßnahmen
Machen Sie sich vor Inbetriebnahme des GerŠts mit den Sicherheitsma§nahmen
grŸndlich vertraut.
SICHERHEITSHINWEISE
VORSICHT!
ZUR VERH†TUNG VON FEUERGEFAHR ODER ELEKTRISCHEN
SCHL€GEN DAS GER€T VOR REGEN ODER FEUCHTIGKEIT
SCH†TZEN. UM DIE GEFAHR VON STROMSCHL€GEN ZU
VERHINDERN, OBERE, SEITLICHE UND HINTERE ABDECKUNG NICHT
ABNEHMEN. DAS GER€T ENTH€LT KEINE TEILE, DIE VOM BENUTZER
GEWARTET WERDEN K…NNEN. WARTUNGSARBEITEN D†RFEN NUR
VON QUALIFIZIERTEM FACHPERSONAL DURCHGEF†HRT WERDEN.
■Das GerŠt nur mit 100-240 V 50/60 Hz Wechselstrom betreiben. Wenn Sie nicht
sicher sind, ob Ihr GerŠt mit der Spannung des šrtlichen Stromnetzes arbeitet,
DAS GER€T NICHT IN BETRIEB NEHMEN. Wenden Sie sich an Ihren
HŠndler oder den Hersteller des GerŠts.
■Den Betrieb sofort unterbrechen, wenn ein Gegenstand in das GehŠuse gefallen
oder FlŸssigkeit eingedrungen ist. Den Netzstecker ziehen und das GerŠt von
qualifiziertem Wartungspersonal ŸberprŸfen lassen.
■Wenn das GerŠt lŠngere Zeit nicht verwendet wird, den Netzstecker des
Transformators ziehen. Immer am Stecker, nicht am Kabel ziehen.
■Solange der Transformator ans Netz angeschlossen ist, steht das GerŠt unter
Spannung, auch wenn es ausgeschaltet ist.
■Keine GehŠuseteile abnehmen. Wartungsarbeiten nur von qualifiziertem
Fachpersonal durchfŸhren lassen.
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Section 2: Safety Precautions 5
4250/4225 Card Printer UserÕs Manual
Consignes de sécurité
Avant dÕutiliser lÕappareil, pri•re de lire attentivement les consignes de sŽcuritŽ
suivantes.
AVERTISSEMENTS
ATTENTION !
POUR EVITER TOUT RISQUE DÕINCENDIE OU DÕELECTROCUTION, NE
PAS EXPOSER LÕAPPAREIL A LA PLUIE OU A LÕHUMIDITE. POUR
EVITER TOUTE DECHARGE ELECTRIQUE, NE PAS RETIRER LES
PANNEAUX AVANT, SUPERIEUR OU ARRIERE. NE PAS TENTER DE
REPARER SOI-MEME LES PIECES A LÕINTERIEUR DE LÕAPPAREIL.
CONFIER LÕENTRETIEN DE LÕAPPAREIL A UN PERSONNEL QUALIFIE.
■Faire fonctionner lÕappareil uniquement sur courant alternatif de 100/240 V, 50
ou 60 Hz. En cas de doute sur la compatibilitŽ entre la tension nominale de
lÕappareil et le courant du pays dÕutilisation, NE PAS TENTER DÕUTILISER
LÕAPPAREIL. Contacter le revendeur ou lÕusine.
■Arr•ter immŽdiatement le fonctionnement si un liquide ou un solide venait ˆ
sÕinfiltrer ˆ lÕintŽrieur de lÕarmoire. DŽbrancher lÕappareil et le faire vŽrifier par
un personnel qualifiŽ.
■DŽbrancher le transformateur de la prise murale si lÕon prŽvoit de ne pas
utiliser lÕappareil pendant un certain temps. Pour dŽbrancher le cordon
dÕalimentation, tirer sur la prise. Ne jamais tirer sur le cordon.
■LÕappareil sera connectŽ ˆ la source dÕalimentation principale aussi longtemps
que le transformateur de tension restera branchŽ sur la prise murale, m•me si
lÕappareil lui-m•me a ŽtŽ mis hors tension.
■Ne pas dŽmonter lÕappareil. Confier lÕentretien de lÕappareil uniquement ˆ un
personnel qualifiŽ
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6Section 2: Safety Precautions
4250/4225 Card Printer UserÕs Manual
Precauciones de seguridad
Antes de operar la unidad, haga el favor de leer detenidamente las siguientes
precauciones de seguridad.
ADVERTENCIAS
ÁPRECAUCION!
PARA EVITAR PELIGROS DE INCENDIO O CHOQUE ELECTRICO, NO
EXPONGA LA UNIDAD A LA LLUVIA NI A LA HUMEDAD. PARA
REDUCIR EL RIESGO DE CHOQUE ELECTRICO, NO QUITE LOS
PANELES FRONTALES, SUPERIORES, LATERALES NI DE FONDO. EL
INTERIOR NO TIENE PIEZAS REPARABLES POR EL USUARIO. PARA
SERVICIO DE REPARACION Y MANTENIMIENTO SOLICITE LA
ATENCION DE UN TECNICO DE SERVICIO AUTORIZADO.
■Opere la unidad s—lo a 100-240 VAC, 50/60 Hz. Si no est‡ seguro que la unidad
que tiene es compatible al voltaje de la corriente elŽctrica de su pa’s, NO
INTENTE USAR LA UNIDAD. Llame al representante de ventas o a la f‡brica.
■Detenga la operaci—n inmediatamente si algœn l’quido u objeto s—lido cayera en
el armario. Desenchufe la unidad y h‡gala revisar por un tŽcnico de servicio
autorizado.
■Desenchufe el transformador del tomacorriente si no va a usar la unidad por
un per’odo de tiempo prolongado. Desenchufe el cord—n jalando del enchufe.
Nunca jale del cord—n mismo.
■La unidad no estar‡ desconectada de la fuente de alimentaci—n principal
mientras el transformador estŽ enchufado en el tomacorriente, incluso si la
unidad hubiese sido apagada.
■No desarme el armario. Para servicio de mantenimiento, solicite la atenci—n de
un tŽcnico autorizado.
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Section 2: Safety Precautions 7
4250/4225 Card Printer UserÕs Manual
Precauzioni per la Sicurezza
Prima di dare inizio al funzionamento dellÕunitˆ, siete pregati di leggere
attentamente le seguenti precauzioni di sicurezza.
AVVERTENZE
ATTENZIONE!
ONDE EVITARE IL PERICOLO DI INCENDIO O SCOSSA ELETTRICA,
NON ESPORRE LÕUNITË ALLA PIOGGIA OD UMIDITË. EVITARE DI
RIMUOVERE I PANNELLI ANTERIORE, SUPERIORE, O POSTERIORE
PER RIDURRE IL RISCHIO DI SCOSSA ELETTRICA. LA
MANUTENZIONE DELLE PARTI INTERNE DELLÕUNITË NON ƒ DI
COMPETENZA DELLÕUTENTE. AI FINI DELLA RIPARAZIONE
RIVOLGERSI AL PERSONALE DI COMPETENZA.
■Negli Stati Uniti e Canada lÕunitˆ funziona solo con alimentazione a 100-240
VAC, 50/60 Hz. Qualora non abbiate la certezza che il trasformatore e la spina
di cui disponete siano quelli adeguati allÕalimentazione erogata nel vostro
paese, NON USARE LÕUNITË. Rivolgersi piuttosto al rivenditore o la fabbrica
del luogo.
■Arrestare immediatamento il funzionamento dellÕunitˆ qualora si verifichi un
versamento di liquido o la caduta di un oggetto solido allÕinterno del suo
alloggiamento.
■Staccare la spina del trasformatore dellÕunit ˆ dalla presa a muro qualora non
ne prevediate lÕutilizzo per un protratto periodo di tempo. Disconnettere il
cordone elettrico afferrandone la spina, evitando sempre di tirare il cordone
stesso.
■LÕalimentazione alla unitˆ non • interrotta se la spina del trasformatore di
tensione rimane collegata alla presa a muro, anche quando lÕunit ˆ stessa risulta
spenta.
■Non smontare la struttura dellÕalloggiamento. Le riparazioni sono competenza
soltanto di personale qualificato.
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8Section 2: Safety Precautions
4250/4225 Card Printer UserÕs Manual
Precauções de Segurança
Antes de operar esta unidade, leia cuidadosamente as seguintes precau•›es de
seguran•a.
ADVERTÊNCIAS
CUIDADO!
PARA EVITAR PERIGO DE CHOQUES ELƒTRICOS OU INCæNDIO, NÌO
EXPONHA A UNIDADE Ë CHUVA OU UMIDADE. PARA REDUZIR O
RISCO DE CHOQUES ELƒTRICOS, NÌO REMOVA OS PAINƒIS
DIANTEIRO, SUPERIOR OU TRASEIRO. NENHUMA PE‚A NO
INTERIOR DESTA UNIDADE PODE SER CONSERTADA PELO USUçRIO.
PE‚A ASSISTæNCIA AO PESSOAL DE MANUTEN‚ÌO QUALIFICADO.
■Opere esta unidade somente em 100-240 VAC, 50/60 Hz. Se voc• n‹o souber se
a sua unidade tem a voltagem correta para o sistema elŽtrico do seu pais, NÌO
TENTE USAR ESTA UNIDADE. Entre em contato com seu revendedor ou
com a f‡brica.
■Pare imediatamente a opera•‹o se qualquer l’quido ou objeto s—lido cair em
seu gabinete. Desligue a unidade e mande examin‡-la por pessoal qualificado.
■Desligue o transformador de for•a da unidade conectado ˆ tomada de corrente
elŽtrica da parede se voc• n‹o usar a unidade por um longo per’odo de tempo.
Desconecte o fio segurando o plugue. Nunca puxe o pr—prio fio.
■A unidade n‹o est‡ desconectada da fonte de for•a principal enquanto o
transformador de for•a estiver ligado ˆ tomada da parede, mesmo que a
pr—pria unidade esteja desligada.
■N‹o desmonte o gabinete. Pe•a assist•ncia somente ao pessoal qualificado.
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Section 2: Safety Precautions 9
4250/4225 Card Printer UserÕs Manual
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10 Section 2: Safety Precautions
4250/4225 Card Printer UserÕs Manual
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Section 2: Safety Precautions 11
4250/4225 Card Printer UserÕs Manual
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12 Section 2: Safety Precautions
4250/4225 Card Printer UserÕs Manual
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Getting Started 3
Section 3: Getting Started 13
A. CHOOSING A GOOD LOCATION
Place the unit in a location with adequate air circulation to prevent internal heat
build up.
■Use the dimensions specified in Section 10 as a guideline for the minimum
clearances to the unit.
NOTE: Allow for adequate clearance above the unit to accommodate the height of the unit with its
cover open.
■Do not install unit (a) near heat sources such as radiators or air ducts, or (b) in a
place subject to direct sun-light, excessive dust, mechanical vibration or shock.
B. ABOUT MOISTURE CONDENSATION
If the unit is brought directly from a cold to a warm location, or is placed in a very
damp room, moisture may condense inside the unit. Should this occur, print quality
may not be optimum. Leave the unit turned OFF in a warm, dry room for several
hours before using. This will allow the moisture to evaporate.
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14 Section 3: Getting Started
4250/4225 Card Printer UserÕs Manual
C. UNPACKING AND INSPECTION
While unpacking your printer, inspect the carton to ensure that no damage has
occurred during shipping. Make sure that all supplied accessories are included
with your unit. The following items should be included with your printer:
■Printer
■Power Supply (see Section 3-D)
■Cleaning Roller (see Section 3-F)
■Printer Driver Software (see Section 5)
■32-bit Print Spooler Software; for Windows 95/98 only (see Section 5-C)
■Warranty Statement and Registration Card
■This manual and other printed information
Save the carton and packing materials. They will come in handy when transporting
the unit.
D. APPLYING POWER
The power supply included with the printer is a universal power supply properly
configured for the power used in your country. To connect this power supply to the
printer, locate the appropriate power cord for your country and refer to the
following steps:
CAUTION! THE INCLUDED POWER SUPPLY IS DESIGNED FOR USE ONLY WITH THE
COLOR ID CARD PRINTER. IF YOU HAVE ANY DOUBTS ABOUT THE
PLUG CONFIGURATION OR THE VOLTAGE, DO NOT ATTEMPT TO USE
THE PRINTER. CONTACT YOUR AUTHORIZED RESELLER FOR
INFORMATION ON THE CORRECT POWER SUPPLY CONFIGURATION.
1. Place the power cord into the power cord port of the power supply.
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Section 3: Getting Started 15
4250/4225 Card Printer UserÕs Manual
2. Place the DC power plug end of the power supply cord into the printerÕs
Power Input Port.
3. Place the AC power plug end of the power supply cord into an available wall
outlet.
Power is automatically applied to the printer when it is plugged in. Press the
On/Cancel button if you wish to turn the printer OFF. If the printer will not be
used for a long period of time, unplug the power supply cord from the wall outlet.
E. IDENTIFYING THE PARTS
This illustration shows all of the features found on the front of the printer.
Power Input
Port
LCD Display
Top Cover
On LED Light
Ready LED Light
Cover Release
Button
Card Hopper Door
Pause/Resume Button
On/Cancel Button
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