Feedandgo FEED AND GO User manual

Feed and Go™
Safety & Warranty Guide
© 2013 by Feed and Go™. Feed and Watch Your Pets from Anywhere.
Patent Pending

IMPORTANT SAFETY INSTRUCTIONS
For the safety of you and your pets:
Please take the time to follow the instructions in this Safety Guide carefully
before you use your Feed and Go™ device. We took extra care to make sure
this is a great product, but we want everyone (pets included) to be able to
use it the best and safest way possible. We know you and your pet are both
very smart (you did buy and Feed and Go™ after all!), however, this guide
will help you operate your feeder properly and enjoy its advanced features.
Please save this Safety Guide for future reference.
WARNING TO PEOPLE AND PETS:
Do not try to remove the motor's housing. If there is a problem with the
feeder, contact Feed and Go™. Trying to fix or alter the device's motor or
parts could lead to injury.
Do not stick fingers, paws or anything else in the way of the tray during a
scheduled feed or any other time the tray might be prompted to move, this
could lead to jamming and injury.
Contains small parts. Not suitable for small children.
This product contains magnets that may be harmful to pacemaker wearers.
This product is not made to withstand substantial amounts of weight (sorry
any horses and elephants that were hoping to use Feed and Go™. If you're
disappointed, write us on Facebook, we'll start working on an extra large
version for you).
Impact to the top of the feeder could break it.
If you drop the feeder then it will likely break.
Operate this product within the temperature range of 40 – 104ºF (4.4 – 40ºC.)
If you use this product outside of these temperature ranges, it may cause
damage to the device.

Store this product within the temperature range of 32 – 112ºF (0 – 44.4ºC.)
If you store this product outside of these temperature ranges, it may cause
damage to the device.
Do not place any naked flame sources, such as lit candles, on or near the
apparatus.
To reduce the risk of fire or electrical shock, do not expose the product
to rain, moisture or urination.
Do not expose this apparatus to dripping or splashing, and do not
place objects filled with liquids, such as water bowls, on or near the
apparatus. As with any electronic products, use care not to place or spill
liquids into any part of the system. Liquids can cause a failure and/or a fire
hazard.
Keep all power cords and Ethernet cords away from small children and
animals. If handled inappropriately, it could lead to electric shock or other
injuries such as strangulation or choking.
Feed and Go™ hereby declares that this product is in compliance with the
essential requirements and other relevant provisions of Directive 1999/5/EC and
other applicable Directives. The complete Declaration of Conformity can be found
at www.feedandgo.com/compliance.
Feed and Go™ hereby declares that this product is in compliance with
Part 15 of the Federal Communications Commission (FCC) Rules. Operation is
subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that
may cause undesired operation.

CAUTION:
Changes or modifications to this unit not expressly approved by the party
responsible for compliance could void the user's authority to operate this
equipment.
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to Part 15 of the FCC rules. These limits are designed
to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the manufacturer's
instructions, may cause interference harmful to radio communications.
There is no guarantee however, that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on,
the user is encouraged to try to correct the interference by one or more of the
following measures:
1. Reorient or relocate the receiving antenna.
2. Increase the separation between the equipment and receiver.
3. Connect the equipment to an outlet or circuit different from that to which the
receiver is connected.
4. Consult the dealer or an experienced radio or TV technician for help.
The complete Declaration of Conformity can be found at
www.feedandgo.com/compliance.
CAUTION: Make no modifications to the system or accessories.
Unauthorized alterations may compromise safety, regulatory compliance, and
system performance.
CAUTION: Do not sit or stand on the feeder as it may cause personal injury.

Please complete and retain for your records:
Serial number ________________________________________
The serial number can be found behind the back flap at the rear of the feeder.
Purchase date ________________________________________
Recap: Important Safety Instructions (it may help to read these aloud to
your pet).
Read these instructions.
Keep these instructions.
Heed all warnings.
Follow all instructions.
Do not use this apparatus near water.
Keep the device clean and free of old food and crumbs by properly cleaning
it after use. To clean your device, unplug all cables and turn off your Feed
and Go device. Only wash the interior tray after fully removing from the
feeder and ensure it is completely dry before putting it back into the Product.
Only clean the outside of the feeder with a soft, slightly damp, lint-free cloth.
Avoid getting moisture in openings. Use a dry cloth for the underside of the
opening lid and any areas around where the tray sits, and ensure that any
food or debris is removed. Do not use window cleaners, household cleaners,
aerosol sprays, solvents, alcohol, ammonia or abrasives to clean your device.
Rubbing your Feed and Go device with an abrasive material will scratch and
damage it.
Before operating the unit, make sure nothing is obstructing the tray's rotation
path (such as food, debris, etc.)
Do not block any openings or obstruct the tray's rotation path.
Do not install near any heat sources, such as radiators, heat registers,
stoves, or other apparatus (including amplifiers) that produce heat.
Protect the power cord from being walked on or pinched, particularly at plugs,
convenience receptacles, and the point where they exit from the apparatus.

Use only attachments/accessories specified by the manufacturer.
Unplug this apparatus during lightning storms or when unused for long
periods of time.
Do not lay heavy objects on the feeder.
Do not drop anything on top of the feeder.
Do not apply pressure to the cover hinges or back cover when open.
Refer all servicing to qualified service personnel. Servicing is required when
the apparatus has been damaged in any way, such as power supply cord or
plug is damaged, liquid has been spilled or objects have fallen into the
apparatus, the apparatus has been exposed to rain or moisture, does not
operate normally, or has been dropped. Contact Feed and Go™ in any of
these cases.
The product must be used indoors. It is neither designed nor tested for use
outdoors, in recreation vehicles, or on boats.
This product must be used only with the power supply provided.
The product label is located under the rear flap of the product.
Although Feed and Go™ has been designed for use with both wet and dry
food, it is not a refrigerated device and therefore it is not recommended to
store wet food in the feeder for long periods of time.

LIMITED WARRANTY INFORMATION
Who is covered:
This warranty is extended only to the original end-use purchaser or the person
receiving the product as a gift, and shall not be extended to any other person or
transferee.
What is covered/For how long:
For a period of One (1) year from the date of shipping to the original end-use
purchaser, as determined by the date on the packing slip or invoice,
Feed and Go™ warrants that this product, when delivered to you in new
condition, in original packaging, from a Feed and Go authorized reseller and
used in normal conditions, is free from any defects in manufacturing, materials
and workmanship.
Under this Limited Warranty, if a hardware defect arises and a valid claim is
received by Feed and Go™ within the Warranty Period, at its option and to the
extent permitted by law, Feed and Go™ will either (1) repair the Product at no
charge, using new or refurbished replacement parts, (2) exchange the Product
with a new or refurbished Product, or (3) issue a refund of the amount you paid
if the other options are not reasonably available. In the event of a defect, to the
extent permitted by law, these are your sole and exclusive remedies.
The warranty period is not extended if we repair or replace a warranted product.
A replacement Product or part assumes the remaining warranty of the original
Product.

When a Product or part of the Product is exchanged, any replacement item
becomes your property and the replaced item becomes the property of
Feed and Go™. Parts provided by Feed and Go™ in fulfillment of its warranty
obligation must be used in Products for which warranty service is claimed.
Feed and Go™ does not warrant that the operation of the Product will be
uninterrupted or error free. Feed and Go™ is not responsible for damage arising
from failure to follow instructions relating to the Product's use.
What is not covered:
This warranty does not cover defects resulting from improper or unreasonable
use or maintenance including use outside; cosmetic damage, such as scratches
or nicks and dents; consumable parts, such as the power cable, unless product
damage has occurred due to a defect in materials or workmanship; failure to
follow operating instructions; excess moisture; insects; lightning; power surges;
connections to improper voltage supply; damage caused by accident, abuse,
misuse, water, flood, fire, or other acts of nature or external causes; if anything is
dropped on the feeder; products which have had their housings opened or
otherwise tampered with; loss of, damage to or corruption of stored data;
damages caused by use from items not intended for use in the feeder; if the
feeder is overloaded with food or product not intended for animal consumption;
any modification or adaptation to enable it to operate in any country other than
the country for which it was designed, manufactured, approved and/or
authorized, or repair of products damaged by these modifications; and products
purchased from unauthorized dealers.
In addition, Feed and Go™ does not warrant products with missing or altered
serial numbers or if otherwise tampered with.

Feed and Go™ is also not liable for any repercussions of the feeder being used
improperly or if the animal is not compatible with the Feed and Go™ system.
Furthermore, Feed and Go™ is not responsible for overly aggressive behavior
from animals or people that the feeder was not built to withstand.
This Limited Warranty does not cover the cost of returning the Product to
Feed and Go™; this is your responsibility.
No Feed and Go™ reseller, agent, or employee is authorized to make any
modification, extension, or addition to this Limited Warranty. If any term is held to
be illegal or unenforceable, the legality or enforceability of the remaining terms
shall not be affected or impaired.
How to keep Your Feed and Go in tip-top shape (and under warranty):
Use only the power supply provided.
The product must be used indoors. It is neither designed nor tested for use
outdoors, in recreation vehicles, or on boats. Do not use this device near water.
Keep the device clean and free of old food and crumbs by properly cleaning it
after use. To clean your device, unplug all cables and turn off your Feed and Go
device. Only wash the interior tray after fully removing from the feeder and
ensure it is completely dry before putting it back into the Product. Only clean the
outside of the feeder with a soft, slightly damp, lint-free cloth. Avoid getting
moisture in openings. Use a dry cloth for the underside of the opening lid and
any areas around where the tray sits, and ensure that any food or debris is
removed. Do not use window cleaners, household cleaners, aerosol sprays,
solvents, alcohol, ammonia or abrasives to clean your device. Rubbing your
Feed and Go device with an abrasive material will scratch and damage it.

Do not try and manually push the feeding tray either clockwise or anti clockwise
as this will damage the motor and gearbox of the feeder. If you wish to move the
tray, only do this by either pressing the Feed button (F), which is the left button
of the 3 on top of the feeder, or opening the feeder and removing the tray before
replacing it in your desired location.
Do not overload the feeder. Each tray slot is designed to hold a maximum of 8
ounces of wet or dry food at a time. You should ensure that the food is spread
out evenly on the tray slot or you risk overloading the tray, which may cause
firstly a jam but more importantly will make for a hungry pet. If your pet eats
more, use additional tray slots and set to feed accordingly.
Before operating the unit, make sure nothing is obstructing the tray's rotation
path (such as food, debris etc.)
Keep your Feed and Go device out of direct sunlight to prevent discoloring.
Especially when the feeder is open, do not apply pressure to its hinges. Be
careful not to drop anything on the feeder, and try not to keep the feeder in a
location likely to have something fall on it (near a kitchen counter or work table).
Never set anything on top of the feeder.
Feed and Go™ devices should only be operated within the temperature range
of 40 – 104ºF (4.4 – 40ºC.) If you use this product outside of these temperature
ranges, it may cause damage to the device.
Feed and Go™ devices should only be stored within the temperature range
of 32 – 112ºF (0 – 44.4ºC.) If you store this product outside of these temperature
ranges, it may cause damage to the device.

Feed and Go™ reserves the right to refuse warranty claims against products or
services that are obtained and/or used in contravention of the laws of any country.
Except as expressly set forth in this document, Feed and Go™ makes no
warranties, whether express, implied, statutory or otherwise, with respect to its
products. Feed and Go™ and its suppliers hereby specifically disclaim all other
express, statutory and implied warranties and conditions, including the implied
warranties of merchantability, fitness for a particular purpose, non-infringement
and the implied condition of satisfactory quality. Except as expressly stated in this
document, products are supplied on an "as is" basis without warranty.
You assume all responsibilities for selection of a product to achieve your intended
results, and for the installation and use of the product. Some jurisdictions do not
allow a limitation on implied warranties, and so the foregoing disclaimer may not
apply to you. In any event, any implied warranties that may exist under the laws
of your jurisdiction are limited to the one (1) year period set forth in the limited
warranty.
Feed and Go™ will not be liable for any loss, damage or injury resulting from delay
in delivery of replacement parts or for any failure by Feed and Go™ to perform
covered repair work due to circumstances beyond Feed and Go™’s control.
To Obtain Warranty Service:
Please visit www.FeedandGo.com and follow the instructions on the Returns and
Refunds section, which can be found at the bottom of the page.

© 2013 by Feed and Go™. Feed and Watch Your Pets from Anywhere.
Patent Pending